Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43359 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109016 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437774 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301877 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
If I share a song as a Facebook Music Story, and people click on the song clip, does that count toward total Spotify plays for that song? Basically I am trying to decide if it is better to share a link to a song for our "fans" or share it as a Facebo...
If I share a song as a Facebook Music Story, and people click on the song clip, does that count toward total Spotify plays for that song? Basically I am trying to decide if it is better to s...
398 Views
0 replies
0 likes
I've deleted my Facebook account and I logged automatically out. I would like to use my spotify but it isn't possible. What shall I do?
I've deleted my Facebook account and I logged automatically out. I would like to use my spotify but it isn't possible. What shall I do?
Community Legend
314 Views
1 replies
0 likes
I used to play Pink Floyd Tom Stoppard dark side of the moon album. Today I searched for the album and it shows up but all the songs are in gray as unavailable. Won't work even if I put the random play option. Can't understand why. Doesn't happen in ...
I used to play Pink Floyd Tom Stoppard dark side of the moon album. Today I searched for the album and it shows up but all the songs are in gray as unavailable. Won't work even if I put the random pl...
Community Legend
1905 Views
1 replies
1 likes
Hey there, I'll keep this short, though as descriptive as possible. I have developed an app that uses the Spotify iOS SDK. We want to charge users to use our app (but not Spotify), since our app has special functionality and design. As a developer yo...
Hey there, I'll keep this short, though as descriptive as possible. I have developed an app that uses the Spotify iOS SDK. We want to charge users to use our app (but not Spoti...
Community Legend
668 Views
2 replies
0 likes
So last.fm's new policy for passwords is that it has to contain a special character. When I tried to input mine in the Settings, say, it was 13 digits with the special character, and then I go back to my music and back to the Settings, my password tu...
So last.fm's new policy for passwords is that it has to contain a special character. When I tried to input mine in the Settings, say, it was 13 digits with the special character, and then I...
367 Views
0 replies
0 likes
I'm a heavy Spotify user on my iPhone 6S Plus but there's always been the hitch of syncing files on my laptop to my iPhone. I've followed all mentioned steps on other threads with no luck. I have a playlist with only my local files on my desktop, but...
I'm a heavy Spotify user on my iPhone 6S Plus but there's always been the hitch of syncing files on my laptop to my iPhone. I've followed all mentioned steps on other threads with no luck. I have a p...
410 Views
0 replies
0 likes
Same song keeps playing until I change it ???
Same song keeps playing until I change it ???
Casual Listener
431 Views
1 replies
0 likes
Ao cancelar o spotify premium todos os recursos são cancelados automaticamente ou somente no dia do vencimento?Por exemplo, hoje é dia 27/03. Será renovado automaticamente o pagamento dia 23/04, se eu cancelar o spotify premium hoje vou poder usar at...
Ao cancelar o spotify premium todos os recursos são cancelados automaticamente ou somente no dia do vencimento? Por exemplo, hoje é dia 27/03. Será renovado automaticamente o pagamento dia 23/04, se...
Spotify Star
342 Views
1 replies
0 likes
Every time i switch from spotify to another app the music stops playing. I have an iphone 6. The music also stops randomly
Every time i switch from spotify to another app the music stops playing. I have an iphone 6. The music also stops randomly
Community Legend
848 Views
5 replies
0 likes
My spotify does not enter, and this paid the premium package. Even putting the PIN number it says that it invalidates the code
My spotify does not enter, and this paid the premium package. Even putting the PIN number it says that it invalidates the code
Roadie
353 Views
1 replies
0 likes
When I go to Browse > New Releases, only the Album names are shown on the "New Albums and Singles" screen. I want to be able to scan this screen and find new releases from Artists I know. Now I have to tap into each album to figure out who the Artist...
When I go to Browse > New Releases, only the Album names are shown on the "New Albums and Singles" screen. I want to be able to scan this screen and find new rel...
Community Legend
807 Views
1 replies
1 likes
I am not sure what has been happening here but for the past month certain songs have been skipping. For a split second i can see the song title then it skips as if to say it is no longer available? I tried searching that song and it seems like spotif...
I am not sure what has been happening here but for the past month certain songs have been skipping. For a split second i can see the song title then it skips as if to say it is no longer available? I...
491 Views
0 replies
0 likes
Hello, My go-to for finding new music on Spotfiy for the longest time has been to go Browse> Discover > And from there, there would always be a bunch of personal recommendations for me — either new releases, or based on my listening preferences. This...
Hello, My go-to for finding new music on Spotfiy for the longest time has been to go Browse> Discover > And from there, there would always be a bunch of personal recommendations ...
464 Views
0 replies
0 likes
I can't redeem my gift card, what do I do?
I can't redeem my gift card, what do I do?
Community Legend
340 Views
1 replies
0 likes
Hello there!I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection.e.g.: I'm listening song A then song B is the next in the list for the album. W...
Hello there! I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection. e.g.: I'm listening song...
406 Views
0 replies
0 likes
i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, will it work ?
i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, ...
Community Legend
723 Views
1 replies
0 likes
Hi, I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify every day and have a lot of playlists that I want to put in a specifi...
Hi, I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify eve...
Regular
573 Views
1 replies
1 likes
Hi there,I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days).I tap "Log in with Facebook" and all my downloaded music is gone.I go to the connected devices li...
Hi there, I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days). I tap "Log in with Facebook" and all my do...
370 Views
0 replies
0 likes
Hi, I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all the trouble shooting from the support site but it seems that...
Hi, I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all ...
337 Views
0 replies
0 likes
When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few minutes after 5 minutes or more, before disconecting again. It is not set to...
When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few minutes after 5 min...
Community Legend
839 Views
3 replies
0 likes
