Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271164 Views

58 replies

14 likes

  • 271164 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172094 Views

507 replies

108 likes

  • 172094 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114745 Views

19 replies

38 likes

  • 114745 Views
  • 19 replies
  • 38 likes

Downloaded music will not play without WiFi

I recently missed a payment for premium but I took care of it quickly and ever since, my downloaded music will not play without a WiFi connection. What is the issue? PLEASE HELP!! I NEED MY MUSIC.

Newbie

I recently missed a payment for premium but I took care of it quickly and ever since, my downloaded music will not play without a WiFi connection. What is the issue? PLEASE HELP!! I NEED MY MUSIC.&nb...

Hubo

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Please help!

Hello, I have a question about an account of a family member, my mother downloaded Spotify through Apple Store, and paid through apples in payment system. It's almost as if she doesn't have a Spotify account but as if she has an "account" through App...

Newbie

Hello, I have a question about an account of a family member, my mother downloaded Spotify through Apple Store, and paid through apples in payment system. It's almost as if she doesn't have a Spotify...

Hubo

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Playlist Issues

I've noticed that when listening to a playlist on the iOS app, Spotify plays songs that aren't on the playlist; often, the songs aren't even by artists that are on the playlist! Does anyone know if this is intended, or is it a fault?

Visitor

I've noticed that when listening to a playlist on the iOS app, Spotify plays songs that aren't on the playlist; often, the songs aren't even by artists that are on the playlist! Does anyone know if t...

user-removed

Not applicable

994 Views

3 replies

0 likes

  • 994 Views
  • 3 replies
  • 0 likes

App Freezes

Has anyone had any problems on the IPhone 7 plus, I download the app and the icon is not responsive when clicking on it. I then close the app and then it will open however I click to type in my email and password and it's unresponsive again!!!!!! Whe...

Newbie

Has anyone had any problems on the IPhone 7 plus, I download the app and the icon is not responsive when clicking on it. I then close the app and then it will open however I click to type in my email...

Bittencourt

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

SPOTFY Plano Família

Gostaria de saber sobre o SPOTFY família...Minha sogra queria fazer um SPOTFY família e incluir a minha esposa (filha dela) e eu (genro), conduto, tem uma observação que o plano família só pode ser feito pra parentes que moram no mesmo endereço!Eu ac...

Visitor

Gostaria de saber sobre o SPOTFY família... Minha sogra queria fazer um SPOTFY família e incluir a minha esposa (filha dela) e eu (genro), conduto, tem uma observação que o plano família só pode ser...

Bittencourt

Spotify Star

1110 Views

3 replies

0 likes

  • 1110 Views
  • 3 replies
  • 0 likes

Album tracklist out of order using BMW Connected

Hello, I am having trouble with the album tracklist being out of order when connected to the BMW Connected app in my car. I have deleted and downloaded the latest version and don't have shuffle on. Thank you in advance.

Casual Listener

Hello,   I am having trouble with the album tracklist being out of order when connected to the BMW Connected app in my car.  I have deleted and downloaded the latest version and don't hav...

Siyfion

Visitor

792 Views

2 replies

1 likes

  • 792 Views
  • 2 replies
  • 1 likes

Track time and duration/time left disappears

Upgraded to 7.9.0.545 on 13/3 and since then, on the main playback screen, where it has the artwork/time left/duration/current time of the playing track, it seems to disappear after a few seconds of playback. I then have to exit that view (back to pl...

Casual Listener

Upgraded to 7.9.0.545 on 13/3 and since then, on the main playback screen, where it has the artwork/time left/duration/current time of the playing track, it seems to disappear after a few seconds of ...

sdmullen

Casual Listener

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Endless payment loop

I just created an account, tried to activate the free trial and it goes well at first. I put in my zip code and press continue, then I sign into PayPal, then I hit agree and continue and it takes me back to the zip code page. I've tried relogging, do...

Newbie

I just created an account, tried to activate the free trial and it goes well at first. I put in my zip code and press continue, then I sign into PayPal, then I hit agree and continue and it takes me ...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Spotify does not work after 14 days abroad

Hi everyone, I am in a bit of a pickle here, I have moved from UK to Germany permanently and all of a sudden everytime i try to login to my Spotify it says "Spotify works abroad for 14 days only" and cannot move on. I have already tried changing the ...

Casual Listener

Hi everyone,   I am in a bit of a pickle here, I have moved from UK to Germany permanently and all of a sudden everytime i try to login to my Spotify it says "Spotify works abroad for 14 days ...

Hubo

Community Legend

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
  • 0 likes

No Behind The Lyrics?

I notice that not every artist has a behind the lyrics on each album. It kinda disappoints me. Would be great to know how songs are made behind them.

Casual Listener

I notice that not every artist has a behind the lyrics on each album. It kinda disappoints me. Would be great to know how songs are made behind them.

JMac550

Casual Listener

961 Views

2 replies

0 likes

  • 961 Views
  • 2 replies
  • 0 likes

Spotify connect

Hi all,have Spotify premium, using it to listen my music on my onkyo receiver through Spotify connect, but after the last update I noticed all tracks crush for 1 or 2 seconds just around 8 seconds before the end of the song. Pls how to fix the bug

Newbie

Hi all,have Spotify premium, using it to listen my music on my onkyo receiver through Spotify connect, but after the last update I noticed all tracks crush for 1 or 2 seconds just around 8 seconds be...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

iOS 9.3 excessive battery drain on iPhone 6

Hi, is anyone else suffering from excessive battery drain using Spotify lately?ive noticed this issue since I last updated the iOS operating system to 9.3 where my phone battery would be at 100% and listening for about 15 mins in the morning would dr...

Casual Listener

Hi,  is anyone else suffering from excessive battery drain using Spotify lately? ive noticed this issue since I last updated the iOS operating system to 9.3 where my phone battery would be at ...

QuiriniusGast

Roadie

9517 Views

13 replies

4 likes

  • 9517 Views
  • 13 replies
  • 4 likes

Solved!! Will I be charged after my 7 Day Trial is up?

So I just signed up for a 7 Day Trial without entering any details but when this is up will I be charged through my iTunes account? If so, is there anyway I can cancel my trial?

Visitor

So I just signed up for a 7 Day Trial without entering any details but when this is up will I be charged through my iTunes account? If so, is there anyway I can cancel my trial?

Bittencourt

Spotify Star

671 Views

2 replies

1 likes

  • 671 Views
  • 2 replies
  • 1 likes

7 day free trial

this is what happens when i press the link to get the 7 day free trial.. what can i do?

Newbie

this is what happens when i press the link to get the 7 day free trial.. what can i do?

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

iOS Update deleted a lot of saved music

Hi Guys, I updated my iPhone Spotify App last night to version 7.9.0. When I've gone to use it this morning, it has culled a lot of my saved music. Instead of entire artists being removed, just half to 3/4 of all artists have been deleted, and a lot ...

Newbie

Hi Guys,   I updated my iPhone Spotify App last night to version 7.9.0. When I've gone to use it this morning, it has culled a lot of my saved music. Instead of entire artists being removed, j...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

My Spotify is not playing the playlists in order

I like to sort my lists by artist, but the order that is showed in the playlist, is not the order that the songs are being played. I am a Premium user, and shuffle mode is off. I don't know what to do.

Newbie

I like to sort my lists by artist, but the order that is showed in the playlist, is not the order that the songs are being played. I am a Premium user, and shuffle mode is off. I don't know what to d...

lolothebagel

Newbie

1814 Views

3 replies

2 likes

  • 1814 Views
  • 3 replies
  • 2 likes

Spotify streaming downloaded songs **bleep**

Why can't you program something that works as intended? I downloaded the whole "Songs" section from within the iOS app, it's been a couple of GB and the "downloading" bar finished and disappeared which led me to the conclusion that downloading the tr...

Music Fan

Why can't you program something that works as intended? I downloaded the whole "Songs" section from within the iOS app, it's been a couple of GB and the "downloading" bar finished and disappeare...

Reiszecke

Music Fan

812 Views

2 replies

0 likes

  • 812 Views
  • 2 replies
  • 0 likes

Genius Behind the Lyrics Won't Stay Off

So the new ability to disable the Genius Behind the Lyrics feature is really great except that it isn't really working... I'll go into my preferences on my iPhone app scroll down to the bottom of the playback options and click to disable the Behind t...

Newbie

So the new ability to disable the Genius Behind the Lyrics feature is really great except that it isn't really working...  I'll go into my preferences on my iPhone app scroll down to the bottom...

1209 Views

0 replies

3 likes

Behind the lyrics
Genius
Software problems
update bug
Update Help
  • 1209 Views
  • 0 replies
  • 3 likes