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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30457 Views

40 replies

9 likes

  • 30457 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95025 Views

115 replies

12 likes

Other
  • 95025 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

991 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293771 Views

60 replies

15 likes

  • 293771 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123721 Views

19 replies

38 likes

  • 123721 Views
  • 19 replies
  • 38 likes

Repeat

Same song keeps playing until I change it ???

Casual Listener

Same song keeps playing until I change it ???

glicodr

Casual Listener

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Recursos cancelados após desabilitar o spotify premium

Ao cancelar o spotify premium todos os recursos são cancelados automaticamente ou somente no dia do vencimento?Por exemplo, hoje é dia 27/03. Será renovado automaticamente o pagamento dia 23/04, se eu cancelar o spotify premium hoje vou poder usar at...

Newbie

Ao cancelar o spotify premium todos os recursos são cancelados automaticamente ou somente no dia do vencimento? Por exemplo, hoje é dia 27/03. Será renovado automaticamente o pagamento dia 23/04, se...

Bittencourt

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Spotify Crashes Everytime you go on to another app

Every time i switch from spotify to another app the music stops playing. I have an iphone 6. The music also stops randomly

Casual Listener

Every time i switch from spotify to another app the music stops playing. I have an iphone 6. The music also stops randomly

Nico

Community Legend

801 Views

5 replies

0 likes

  • 801 Views
  • 5 replies
  • 0 likes

does not work

My spotify does not enter, and this paid the premium package. Even putting the PIN number it says that it invalidates the code

Newbie

My spotify does not enter, and this paid the premium package. Even putting the PIN number it says that it invalidates the code

laurenluvsmusic

Roadie

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Artist Names missing from New Releases

When I go to Browse > New Releases, only the Album names are shown on the "New Albums and Singles" screen. I want to be able to scan this screen and find new releases from Artists I know. Now I have to tap into each album to figure out who the Artist...

Newbie

When I go to Browse >  New Releases,   only the Album names are shown on the "New Albums and Singles"  screen.     I want to be able to scan this screen and find new rel...

PilotAC

Community Legend

781 Views

1 replies

1 likes

Bug iOS
  • 781 Views
  • 1 replies
  • 1 likes

Music no longer in playlist?

I am not sure what has been happening here but for the past month certain songs have been skipping. For a split second i can see the song title then it skips as if to say it is no longer available? I tried searching that song and it seems like spotif...

Regular

I am not sure what has been happening here but for the past month certain songs have been skipping. For a split second i can see the song title then it skips as if to say it is no longer available? I...

468 Views

0 replies

0 likes

skipping
songs
  • 468 Views
  • 0 replies
  • 0 likes

Personal recommendations (under Discover) now missing on iPhone 6

Hello, My go-to for finding new music on Spotfiy for the longest time has been to go Browse> Discover > And from there, there would always be a bunch of personal recommendations for me — either new releases, or based on my listening preferences. This...

Regular

Hello,   My go-to for finding new music on Spotfiy for the longest time has been to go Browse> Discover >  And from there, there would always be a bunch of personal recommendations ...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Gift card

I can't redeem my gift card, what do I do?

Newbie

I can't redeem my gift card, what do I do?

OviiiOne

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Playlist reproduction error - Shuffle

Hello there!I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection.e.g.: I'm listening song A then song B is the next in the list for the album. W...

Casual Listener

Hello there! I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection. e.g.: I'm listening song...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
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spotify premium with IOS

i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, will it work ?

Newbie

i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, ...

Hubo

Community Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Missing options for sorting playlists

Hi, I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify every day and have a lot of playlists that I want to put in a specifi...

Regular

Hi,    I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify eve...

Magnsmid

Regular

546 Views

1 replies

1 likes

  • 546 Views
  • 1 replies
  • 1 likes

Same iPhone detected as new device

Hi there,I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days).I tap "Log in with Facebook" and all my downloaded music is gone.I go to the connected devices li...

Newbie

Hi there, I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days). I tap "Log in with Facebook" and all my do...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
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Song could not be played in iPhone

Hi, I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all the trouble shooting from the support site but it seems that...

Newbie

Hi,   I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all ...

321 Views

0 replies

0 likes

  • 321 Views
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  • 0 likes

Ipod touch won't stay connected to spotify

When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few minutes after 5 minutes or more, before disconecting again. It is not set to...

Casual Listener

When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few  minutes after 5 min...

Hubo

Community Legend

800 Views

3 replies

0 likes

  • 800 Views
  • 3 replies
  • 0 likes

Connecting to other devices

At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other devices when even when I'm not listening to music ...

Casual Listener

At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other...

Jacob

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Songs are not available

Some of my songs are not available. What is the reason ? And i'm using the premium

Casual Listener

Some of my songs are not available. What is the reason ? And i'm using the premium

Jacob

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

iPhone 7 iOS issues

Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song.This issues occurred around the time the last updated dropped on the App Store and is also causing my device to heat up.Is anyone else experiencing this iss...

Newbie

Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song. This issues occurred around the time the last updated dropped on the App Store and is also causing my d...

QuiriniusGast

Roadie

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Re: I have a new phone, downloaded Spotify, can't log in, says email sccount already in use?

I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying for a service that promises more than it actually de...

Newbie

I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying f...

MaryS

Roadie

758 Views

4 replies

0 likes

  • 758 Views
  • 4 replies
  • 0 likes

Spotify premium

My son sens me an invitation to bring Spotify premium on m'y iPad. Unfortunatley i Thicke Thatcher i have installed Spotify on Apple Store before getting thé long on thé mail je sens me thé invitation. What can I do?

Casual Listener

My son sens me an invitation to bring Spotify premium on m'y iPad.  Unfortunatley i Thicke Thatcher i have installed Spotify on Apple Store before getting thé long on thé mail je sens me thé inv...

Maxim

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Spotify on iphone not connecting to vsx-930

Hi!I found a post about this topic but there seemed to be no way to continue that thread which is why I'm posting it here!I have a pioneer vsx-930 and spotify connect had been working like a charm until a couple of months ago (rough estimate). Now I ...

Newbie

Hi! I found a post about this topic but there seemed to be no way to continue that thread which is why I'm posting it here! I have a pioneer vsx-930 and spotify connect had been working like a char...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes