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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43363 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109023 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301885 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

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My local files playlist is gone

I've had to make a new itunes account and have receltly redownloaded spotify onto my iphone 6 again, today I tried to add my local files to my playlists, these files play on my computer and on my phone's music app but only some are able to be played ...

Casual Listener

I've had to make a new itunes account and have receltly redownloaded spotify onto my iphone 6 again, today I tried to add my local files to my playlists, these files play on my computer and on my pho...

hkinnaird

Casual Listener

516 Views

1 replies

2 likes

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Play all from folder instead of from Playlist

Hey, Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in that folder I could just open de folder and hit the play button so...

Newbie

Hey,    Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in ...

Lorenzo_NGG

Roadie

682 Views

2 replies

0 likes

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All offline music deleted on iOS

It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting songs is very frustrating!!

Casual Listener

It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting ...

JJ1982

Casual Listener

469 Views

2 replies

0 likes

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Solved!! Any potential issues with playing offline playlist for six hours?

Hi,I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to work offline and iPad will be plugged into speaker, ...

Regular

Hi, I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to...

justinewin_

Roadie

765 Views

3 replies

1 likes

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  • 1 likes

Shuffle album folder?

I updated My app yesterday and now The Shuffle function for album folders is gone, why?!

Casual Listener

I updated My app yesterday and now The Shuffle function for album folders is gone, why?! 😞

Danio1

Casual Listener

593 Views

2 replies

6 likes

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My liked from radio won't sync

Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond so I can get this figured out. Maybe I should unin...

Newbie

Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond...

Coreywtt11

Newbie

355 Views

1 replies

0 likes

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Solved!! when i play a song then lock screen or close spotify it now then fade the music out

hey, when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone. any insight into this problem would be gratefull. thanks

Music Fan

hey,     when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone.   any insight into this problem wou...

Mahachusseini

Newbie

12966 Views

17 replies

0 likes

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Mi cuenta ya está registrada?

Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botón gris que dice INICIAR SESIÓN que sucede? Ya reins...

Newbie

Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botó...

470 Views

0 replies

0 likes

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Solved!! Counter won't stay displayed

On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds. I have to tap the screen to get it to show up again. How can I get this to stay on at all times?

Casual Listener

On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds.  I have to tap the screen to get it to show up again.  How can I get this...

spot35

Casual Listener

1134 Views

6 replies

0 likes

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Low quality iOS

I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality.I have the Family Premium Plan and this only happens when I listen on my cell phone (iPhone 6) using the data network.I have tried ...

Visitor

I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality. I have the Family Premium Plan and this only happens when I listen on my cell ...

356 Views

0 replies

0 likes

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Qualidade ruim no iPhone 6 (chiado)

Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som.Tenho o Plano Premium Familiar e isso só acontece quando escuto no meu celular (iPhone 6) usando a ...

Visitor

Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som. Tenho o Plano Pr...

886 Views

0 replies

1 likes

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Why when a song finish it doesn't start the next song?

It starts playing one song of my playlist, once song finishes it displays the next song...but without playing it. I have to press play again to make it go. Why?I was on iphone 6 now on 7 and everything has been updated! Help!

Newbie

It starts playing one song of my playlist, once song finishes it displays the next song...but without playing it. I have to press play again to make it go. Why? I was on iphone 6 now on 7 and everyt...

496 Views

0 replies

0 likes

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Solved!! BMW Connecteddrive - Album Track Order

Hi, I have an iPhone 4s (ancient I know) which the Spotify app was originally working with connecteddrive. Up until the other month it now puts the album tracks in an odd order. Slightly driving me mad... Any ideas? And no shuffleplay isn't on! Any h...

Regular

Hi,   I have an iPhone 4s (ancient I know) which the Spotify app was originally working with connecteddrive. Up until the other month it now puts the album tracks in an odd order.   Sli...

pierreddao

Casual Listener

1245 Views

6 replies

0 likes

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que tal, saben por que se me cierra el spotify y le da preferencia al de apple music ??

cada que me subo al coche me cierra la app de spotify y la pone en segundo plano, abre automaticamente la de apple como le doy prioridad a spotify?'

Newbie

cada que me subo al coche me cierra la app de spotify y la pone en segundo plano, abre automaticamente la de apple    como le doy prioridad a spotify?'  

489 Views

0 replies

0 likes

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Spotify super slow on iOS 10.3

I am using Spotify on ios 10.3 beta 4 it work sometimes. Is slow when you have Extreme quality all the time. Even when i download it takes a while to load or to play.

Regular

I am using Spotify on ios 10.3 beta 4 it work sometimes. Is slow when you have Extreme quality all the time. Even when i download it takes a while to load or to play.

Academic

Casual Listener

792 Views

1 replies

0 likes

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Where are The All Singles of Kpop Singer "IU"?

I collect some of her songs in my playlist, either from her albums or singles. But when I open her profile, I just only see the albums and "appears on", not her any single songs. But I can see and play her singles by clicking the single songs on my p...

Casual Listener

I collect some of her songs in my playlist, either from her albums or singles. But when I open her profile, I just only see the albums and "appears on", not her any single songs. But I can see and pl...

user-removed

Not applicable

1038 Views

3 replies

0 likes

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Contas

Boa tarde, No dia 28/03/2017 eu adiquiri o plano premium, mas na mesma data eu quis mudar para o familiar, sendo que no premium eu tinha ganhado 2 meses gratis, caso mude pra o plano familia eu mantenho esses meses gratis? aguardo retorno

Newbie

Boa tarde,   No dia 28/03/2017 eu adiquiri o plano premium, mas na mesma data eu quis mudar para o familiar, sendo que no premium eu tinha ganhado 2 meses gratis, caso mude pra o plano familia...

343 Views

0 replies

0 likes

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Most songs stop after 12 seconds, I have Spotify premium

If there's a song I want to listen to that I haven't heard before (discover weekly for example) it will maybe play 6-12 seconds of it or none at all before stopping; forcing me to play a downloaded song of mine. I want to be able to play whatever I w...

Visitor

If there's a song I want to listen to that I haven't heard before (discover weekly for example) it will maybe play 6-12 seconds of it or none at all before stopping; forcing me to play a downloaded s...

427 Views

0 replies

0 likes

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Share playlist or songs via Whatsapp

Hello there! When I try to share any song or playlist via Whatsapp nothing happens. The buttons seems to do nothing. Do I need to configure something? Or it's just a bug?

Casual Listener

Hello there! When I try to share any song or playlist via Whatsapp nothing happens. The buttons seems to do nothing. Do I need to configure something? Or it's just a bug?

lorietogonzalo

Casual Listener

16931 Views

2 replies

1 likes

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Chanage song from Steering wheel controls

Hi all! I have a Seat Leon Copa from 2012 and Apple iPhone 6s. I connect Spotify via bluetooth and I play my songs from Spotify well. The problem is that I can not change the song from the Steering Wheel controls as I can with a Compact Disc for inst...

Newbie

Hi all!   I have a Seat Leon Copa from 2012 and Apple iPhone 6s. I connect Spotify via bluetooth and I play my songs from Spotify well. The problem is that I can not change the song from the S...

657 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes