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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37320 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102952 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299267 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126051 Views

19 replies

38 likes

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  • 19 replies
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iOS Local Files

Hi there, All the local files have been deleted from my iPhone, and will not sync back from my iPhone. I have already posted on here, and none of the tips/steps/instructions helped at all... I have done this tons before, this is the first time I've h...

Regular

Hi there,   All the local files have been deleted from my iPhone, and will not sync back from my iPhone. I have already posted on here, and none of the tips/steps/instructions helped at all......

394 Views

0 replies

0 likes

  • 394 Views
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New Iphone

Just got a new phone, and it wont let me connect to my premium. Any ideas?

Newbie

Just got a new phone, and it wont let me connect to my premium. Any ideas?

jailenesayshi

Casual Listener

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Download spotify on ios

Yesterday i deleted spotify on my iphone and now now i want ik back but it says that i already downloaded it and that i only have to open the app but i cant find it on my iphone

Newbie

Yesterday i deleted spotify on my iphone and now now i want ik back but it says that i already downloaded it and that i only have to open the app but i cant find it on my iphone

labelscollected

Community Legend

363 Views

1 replies

0 likes

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  • 1 replies
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Most updated Spotify crashing on updated iOS

Hi,Spotify crashes when I try to play anything (I press a song and it crashes after 3 seconds). I have plenty of space (>30 GB available). Wifi is working. I have Premium so this is really irking me that I am paying for a crashing app. Thanks,Jocelyn

Newbie

Hi, Spotify crashes when I try to play anything (I press a song and it crashes after 3 seconds). I have plenty of space (>30 GB available). Wifi is working. I have Premium so this is really ...

devxdev

Casual Listener

544 Views

1 replies

1 likes

  • 544 Views
  • 1 replies
  • 1 likes

All lists default to downloaded music after first song

I downloaded albums to listen on a plane, but now my lists all default to the downloaded music after the first song. For example, using a playlist I created, I went to the "radio playlist" to find similar songs. The new songs populated the list, but ...

Newbie

I downloaded albums to listen on a plane, but now my lists all default to the downloaded music after the first song.  For example, using a playlist I created, I went to the "radio playlist" to f...

269 Views

0 replies

0 likes

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Doble cobro en Tarjeta de Credito

Contrate mi paquete premium y los primeros 3 meses solo me cobrarían $9 y el tercer mes ya sería $99 pero resulta que todo el tiempo se hizo cobro doble y hoy cobraron doble vez los $99...

Newbie

Contrate mi paquete premium y los primeros 3 meses solo me cobrarían $9 y el tercer mes ya sería $99 pero resulta que todo el tiempo se hizo cobro doble y hoy cobraron doble vez los $99...

270 Views

0 replies

0 likes

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Has your offline playlist ever failed even after it was perfect?

For what reasons? Everything is downloaded correctly, you are in offline mode and everything is all good. Is there any risk that the app fails or anything? Should I buy tunes on iTunes to have a backup plan for playing music at a party?

Regular

For what reasons? Everything is downloaded correctly, you are in offline mode and everything is all good. Is there any risk that the app fails or anything? Should I buy tunes on iTunes to have a back...

563 Views

0 replies

0 likes

Android
iOS
Mac
Web Player
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First Song is Played when Selecting Song in Playlist Folder All Songs Listing

Hi, I've just noticed a reproducable bug in the iOS Spotify App. If I go to a playlist folder, and select the 'All Songs' option, if I select a specific song it plays the first song in the list. If I select a song after applying a filter, it plays th...

Community Legend

Hi,   I've just noticed a reproducable bug in the iOS Spotify App.   If I go to a playlist folder, and select the 'All Songs' option, if I select a specific song it plays the first ...

savoiebz

Newbie

944 Views

1 replies

0 likes

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  • 1 replies
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Apple Carplay don't play the correct track from an album

Hey there, I have the problem that Carplay don't plays the correct track from an album.E.g.I wan't to play an track from the album "In Symphony" from Albert Hammond.Now I choose the Album and I get the list of the tracks. 1 It Never Rains in Southern...

Visitor

Hey there,   I have the problem that Carplay don't plays the correct track from an album. E.g. I wan't to play an track from the album "In Symphony" from Albert Hammond. Now I choose the Al...

Jckool18

Newbie

2899 Views

8 replies

0 likes

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  • 8 replies
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My local files playlist is gone

I've had to make a new itunes account and have receltly redownloaded spotify onto my iphone 6 again, today I tried to add my local files to my playlists, these files play on my computer and on my phone's music app but only some are able to be played ...

Casual Listener

I've had to make a new itunes account and have receltly redownloaded spotify onto my iphone 6 again, today I tried to add my local files to my playlists, these files play on my computer and on my pho...

hkinnaird

Casual Listener

510 Views

1 replies

2 likes

  • 510 Views
  • 1 replies
  • 2 likes

Play all from folder instead of from Playlist

Hey, Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in that folder I could just open de folder and hit the play button so...

Newbie

Hey,    Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in ...

Lorenzo_NGG

Roadie

658 Views

2 replies

0 likes

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  • 2 replies
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All offline music deleted on iOS

It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting songs is very frustrating!!

Casual Listener

It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting ...

JJ1982

Casual Listener

464 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Any potential issues with playing offline playlist for six hours?

Hi,I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to work offline and iPad will be plugged into speaker, ...

Regular

Hi, I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to...

justinewin_

Roadie

744 Views

3 replies

1 likes

  • 744 Views
  • 3 replies
  • 1 likes

Shuffle album folder?

I updated My app yesterday and now The Shuffle function for album folders is gone, why?!

Casual Listener

I updated My app yesterday and now The Shuffle function for album folders is gone, why?! 😞

Danio1

Casual Listener

581 Views

2 replies

6 likes

  • 581 Views
  • 2 replies
  • 6 likes

My liked from radio won't sync

Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond so I can get this figured out. Maybe I should unin...

Newbie

Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond...

Coreywtt11

Newbie

351 Views

1 replies

0 likes

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  • 1 replies
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Solved!! when i play a song then lock screen or close spotify it now then fade the music out

hey, when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone. any insight into this problem would be gratefull. thanks

Music Fan

hey,     when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone.   any insight into this problem wou...

Mahachusseini

Newbie

12864 Views

17 replies

0 likes

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  • 17 replies
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Mi cuenta ya está registrada?

Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botón gris que dice INICIAR SESIÓN que sucede? Ya reins...

Newbie

Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botó...

463 Views

0 replies

0 likes

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Solved!! Counter won't stay displayed

On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds. I have to tap the screen to get it to show up again. How can I get this to stay on at all times?

Casual Listener

On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds.  I have to tap the screen to get it to show up again.  How can I get this...

spot35

Casual Listener

1118 Views

6 replies

0 likes

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  • 6 replies
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Low quality iOS

I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality.I have the Family Premium Plan and this only happens when I listen on my cell phone (iPhone 6) using the data network.I have tried ...

Visitor

I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality. I have the Family Premium Plan and this only happens when I listen on my cell ...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Qualidade ruim no iPhone 6 (chiado)

Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som.Tenho o Plano Premium Familiar e isso só acontece quando escuto no meu celular (iPhone 6) usando a ...

Visitor

Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som. Tenho o Plano Pr...

879 Views

0 replies

1 likes

  • 879 Views
  • 0 replies
  • 1 likes