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30 minutes of ad-free music not working

30 minutes of ad-free music not working

Spotify will prompt me to watch an add for 30 minutes of add free listening and of course, I say yes. I watch the video and then it takes me directly to another add and doesn't give me the 30 minutes. Any tips?
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2 Replies

Hey @Qw49, welcome to the Spotify Community!

 

Could you post your Spotify version, device, and device OS in the Ongoing Issues topic here (https://community.spotify.com/t5/Ongoing-Issues/30-minutes-of-ad-free-music-not-working/idi-p/120738...)? This issue is currently being looked into, and any official updates will be posted there 🙂

I'm having the same problem. I have Spotify Music, version 8.2.0. Listening on an iPhone 6s with iOS 10.2.1

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