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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232432 Views

27 replies

5 likes

  • 232432 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113967 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2289 Views

0 replies

0 likes

iOS
  • 2289 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303878 Views

61 replies

16 likes

  • 303878 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129619 Views

19 replies

38 likes

  • 129619 Views
  • 19 replies
  • 38 likes

Spotify App crashing each time i try to add a song to a playlist

As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.

Casual Listener

As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.

Jacob

Community Legend

890 Views

6 replies

0 likes

  • 890 Views
  • 6 replies
  • 0 likes

App crashes

I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes. I'll admit, my iPhone is the smallest iPhone 5 ava...

Newbie

I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes....

Jacob

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

No longer possible to download tracks even though I emptied the library

Hi there, I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not able to download any new tracks. is there anything else I can d...

Newbie

Hi there,   I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not abl...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Why can I not be online even if I am connected to wifi?

While there is no problem with my internet connection, I look offline. I tried to close offline mode but nothing changed. May it be because of ios9?

Newbie

While there is no problem with my internet connection, I look offline. I tried to close offline mode but nothing changed. May it be because of ios9?

CryticalAce

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Music pauses and random artists are showing up in recents

Hello,I've had Spotify premium for just over a year now and recently I've started having problems with music pausing during songs. When I go onto the app it says that my account is being used from a different device, but I have shut it down on all of...

Newbie

Hello, I've had Spotify premium for just over a year now and recently I've started having problems with music pausing during songs. When I go onto the app it says that my account is being used from ...

CryticalAce

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Local file issue

So Spotify is not letting me download my local files onto my IPhone. I have them all in the playlist I want to download and am connected to same wifi while trying to download them. I have Spotify open on my phone and on my computer at the same time a...

Newbie

So Spotify is not letting me download my local files onto my IPhone. I have them all in the playlist I want to download and am connected to same wifi while trying to download them. I have Spotify ope...

Setnom07

Newbie

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Solved!! Access Artist Songs

Just switched from Apple Music to Spotify and getting used to the interface. It seems like a super simple thing, but I can't figure out how to actually see an artist's songs when I'm on their page. You can see their albums and singles, but this is pr...

Newbie

Just switched from Apple Music to Spotify and getting used to the interface. It seems like a super simple thing, but I can't figure out how to actually see an artist's songs when I'm on their page. Y...

livie0727

Roadie

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Increase in ads for free users?

So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to know for sure. I get about 3-4 ads for every 2 or 3 ...

Regular

So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to k...

benfefe

Newbie

4688 Views

7 replies

3 likes

  • 4688 Views
  • 7 replies
  • 3 likes

connection application autoradio pioneer

bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ipod sur l'autoradio !

Newbie

bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ip...

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes

Can't find Spotify network, dns problem

I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this only happens when I do not have wifi. I do have my c...

Newbie

I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this o...

op1ekun

Casual Listener

2066 Views

1 replies

2 likes

  • 2066 Views
  • 1 replies
  • 2 likes

iPad app

I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?

Newbie

I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?

Hubo

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Solved!! Online even when mobile data turned off for Spotify

I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no internet. Yet, it is online and it is using my mobile data.

Casual Listener

I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no interne...

Hubo

Community Legend

6928 Views

16 replies

2 likes

  • 6928 Views
  • 16 replies
  • 2 likes

No Push Notifications

I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options marked in my settings to recieve notifications and ...

Newbie

I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options ...

MattSuda

Spotify Star

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Spotify crashing while downloading

I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem.The app constantly crashes while downloading.YES i've downlaoded the latest version.YES I've deleted and reinstalled (and lost the libraries I've a...

Casual Listener

I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem. The app constantly crashes while downloading. YES i've downlaoded the latest version. YE...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

My browse option isn't working

All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working.I'm using IOS 9.3.5Spotify version 8.4.0.643

Newbie

All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working. I'm using IOS 9.3.5 Spotify version 8.4.0.643

MattSuda

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Solved!! Playlists not working

I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged back in on my phone, I went to the playlists secti...

Newbie

I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged...

MattSuda

Spotify Star

939 Views

1 replies

0 likes

  • 939 Views
  • 1 replies
  • 0 likes

Failing to download a song?

So I'm operating on iOS with a premium account. I'm trying to download a song ("Forced into Fire by For Today on their Wake album) and it won't download. It continuously tries to download and thus won't allow me to download any other songs. I've trie...

Visitor

So I'm operating on iOS with a premium account. I'm trying to download a song ("Forced into Fire by For Today on their Wake album) and it won't download. It continuously tries to download and thus wo...

jfert

Roadie

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Playlist will not shuffle new songs I add to it

I keep a playlist of my favorite albums from the year and I listen to it on shuffle when I drive. Recently I've run into a problem where the playlist will NEVER play the songs from the latest album I added. I can't make sense of it and I'm losing my ...

Newbie

I keep a playlist of my favorite albums from the year and I listen to it on shuffle when I drive. Recently I've run into a problem where the playlist will NEVER play the songs from the latest album I...

979 Views

0 replies

1 likes

shuffle
Shuffle Algorithm
Shuffle in playlists
  • 979 Views
  • 0 replies
  • 1 likes

App keeps crashing after latest update

The iOs app is crashing for me around 90% of the time since the last update. It will start playing a song for 10-20 seconds and then crash, which is extremely infuriating.

Regular

The iOs app is crashing for me around 90% of the time since the last update. It will start playing a song for 10-20 seconds and then crash, which is extremely infuriating.

shlomok

Regular

2579 Views

7 replies

0 likes

  • 2579 Views
  • 7 replies
  • 0 likes

Web player insists on using an iOS device.

OK I get hometoday and head to my study room and try turning on spotify on my browser. No music. Its trying to play to my iPad which is on the 2nd floor. I have no way to change devices, no option other than walk up 2 flights of stairs? I went to my ...

Music Fan

OK I get hometoday and head to my study room and try turning on spotify on my browser. No music. Its trying to play to my iPad which is on the 2nd floor. I have no way to change devices, no option ot...

Tiemmothi

Music Fan

906 Views

2 replies

0 likes

grr
  • 906 Views
  • 2 replies
  • 0 likes