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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

266658 Views

58 replies

14 likes

  • 266658 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

169289 Views

507 replies

108 likes

  • 169289 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

113100 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Pioneer radio

I have a pioneer 6.1 touch screen and ever since I updated my iOS Spotify doesn't work on it.

Newbie

I have a pioneer 6.1 touch screen and ever since I updated my iOS Spotify doesn't work on it.

394 Views

0 replies

0 likes

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Offline Playlists won't load

iPhone 6 - anyone know why my offline playlists won't load past about 50 songs at a time - takes minutes to load next songs as I scroll the list and is making the app unusable. Anyone got any ideas before I unsubscribe?

Newbie

iPhone 6 - anyone know why my offline playlists won't load past about 50 songs at a time - takes minutes to load next songs as I scroll the list and is making the app unusable. Anyone got any ideas b...

354 Views

0 replies

0 likes

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Superuser Contribution Music not downloading

I use spotify premium on my iphone. After the recent software download my music was cutting out and scratchy in my car. So I uninstalled the Spotify app and reinstalled. Now my music is offline and will not download. Help!!! What can I do to get my m...

Visitor

I use spotify premium on my iphone.  After the recent software download my music was cutting out and scratchy in my car.  So I uninstalled the Spotify app and reinstalled.  Now my...

linlo

Newbie

406 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Latest update 7.8.0 draining battery on iPhone 6 running iOS 10.2.1

I updated to Spotify version 7.8.0 yesterday and now it is massively draining my battery life while running in the background with the screen off. I use Spotify every day and can normally only need to charge it if i've been running other apps as well...

Casual Listener

I updated to Spotify version 7.8.0 yesterday and now it is massively draining my battery life while running in the background with the screen off.  I use Spotify every day and can normally only ...

kocheck

Newbie

2485 Views

19 replies

4 likes

  • 2485 Views
  • 19 replies
  • 4 likes

Solved!! Cannot go online via 4g on iphone 5s

I am able to connect via wifi but when I use 4g it says I am offline and can't connect. I have gone through the troubleshooting and none of it has worked, I have also deleted and reinstalled the app. It is starting to be a pain as on the road a lot a...

Regular

I am able to connect via wifi but when I use 4g it says I am offline and can't connect. I have gone through the troubleshooting and none of it has worked, I have also deleted and reinstalled the app....

martheaa_aa

Newbie

1981 Views

5 replies

0 likes

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  • 5 replies
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Automatic switch song

Brief description of the issue: During playlist playback the song will switch to random Thai songs that i have never listened to. It is very hard to reproduce as the song change is random.Steps to reproduce the issue:I listen to ANY playlist in my li...

Newbie

Brief description of the issue:  During playlist playback the song will switch to random Thai songs that i have never listened to.  It is very hard to reproduce as the song change is random...

Jacob

Community Legend

890 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Fallo de plan familiar

Estaba en un plan familiar, y un día abrí mi spoty y me aparece que no soy premium, y todos los demas del plan familiar si tienen premium

Newbie

Estaba en un plan familiar, y un día abrí mi spoty y me aparece que no soy premium, y todos los demas del plan familiar si tienen premium

MattSuda

Spotify Star

315 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Acount premium

Please, I've already paid twice, and the deadline to activate my premium has already expired (5 days). what do I do? Besides everything I need my money back.

Newbie

Please, I've already paid twice, and the deadline to activate my premium has already expired (5 days). what do I do? Besides everything I need my money back.

Jacob

Community Legend

506 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Premium Spotify User in Thailand

Hi, I'm a premium Spotify user before moving to Thailand. But am unable to download it on my new iPhone. Can anyone help me please?

Newbie

Hi, I'm a premium Spotify user before moving to Thailand. But am unable to download it on my new iPhone. Can anyone help me please?

MattSuda

Spotify Star

765 Views

2 replies

0 likes

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spotify lässt sich nicht aus App Store herunterladen

Hallo zusammen,ich habe lange auf dem iPad spotify genutzt. Jetzt ist das App-Symbol weg und ich kann es aus dem AppStore nicht neu herunterladen. Kann mir jemand helfen?viele Grüße

Newbie

Hallo zusammen, ich habe lange auf dem iPad spotify genutzt. Jetzt ist das App-Symbol weg und ich kann es aus dem AppStore nicht neu herunterladen. Kann mir jemand helfen? viele Grüße 

1185 Views

0 replies

3 likes

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New update flaw?

Is anyone else having an issue with the latest update? For some reason since I updated, randomly it will play a song, start the next song and after 1-2 seconds skip it and go to the next song. Sound familiar? Any solutions?

Casual Listener

Is anyone else having an issue with the latest update? For some reason since I updated, randomly it will play a song, start the next song and after 1-2 seconds skip it and go to the next song. Sound ...

Nhra1320fan

Casual Listener

539 Views

4 replies

0 likes

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Installing Previous iPad Version. Jailbreak Needed?

I'm going to concede that the iPad group makes up the smallest chunk of the user base and that maintaining that app took more time than someone decided it was worth. That said, having worked for software companies, I don't see the old version coming ...

Gig Goer

I'm going to concede that the iPad group makes up the smallest chunk of the user base and that maintaining that app took more time than someone decided it was worth. That said, having worked for soft...

badrowbot

Gig Goer

595 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Not enough space in "Discover" section on iPad - scrolling glitches

The "Discover" section is really difficult to use on iPad. Please see attached video. The "viewable space" is very tiny and does not let you see enough things at one time. This leads to lots of scrolling and due to the way the "panels" are, its easy ...

Roadie

The "Discover" section is really difficult to use on iPad. Please see attached video. The "viewable space" is very tiny and does not let you see enough things at one time. This leads to lots of ...

Hubo

Community Legend

2508 Views

15 replies

0 likes

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Volume is going up and down when using iphone - uncontrollable, from zero to max... HORROR!

The volume is going up and down on itself - until maximum, which is an absolute desaster, I do not dare to turn on music anymore!I use an Iphone, newest.I bought Sonos two years ago, that was great. Since than I have the impression with every update ...

Casual Listener

The volume is going up and down on itself - until maximum, which is an absolute desaster, I do not dare to turn on music anymore! I use an Iphone, newest. I bought Sonos two years ago, that was gre...

Hubo

Community Legend

4972 Views

5 replies

0 likes

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  • 5 replies
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Can't access home or browse on iOS app

For the last couple of hours I've had trouble accessing the home, browse and search section of the Spotify app. It keeps coming up with 'an error occurred' , I'm only able to access songs in my libraryIve reset my phone, re installed Spotify, logged ...

Newbie

For the last couple of hours I've had trouble accessing the home, browse and search section of the Spotify app. It keeps coming up with 'an error occurred' , I'm only able to access songs in my libra...

Hubo

Community Legend

482 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlists won't sync between devices

Hi, This is a really recent problem. I use Spotify on my laptop and on my phone and I usually edit playlist on my laptop. And I added some new songs to one of them, but the new songs are not showing up on my phone. Everything was fine until one day i...

Newbie

Hi,   This is a really recent problem. I use Spotify on my laptop and on my phone and I usually edit playlist on my laptop. And I added some new songs to one of them, but the new songs are not...

floridakilos

Newbie

745 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Ik kan niet inloggen als familielid

Hoi, Ik heb vandaag een family abbo afgesloten en twee mensen toegevoegd. In de mail kan ik niet verder. Ik heb een code gekregen en druk dan op uitnodiging accepteren. Dan kom ik niet verder, want ik kom op een inlogpagina waar ik niet weet wat te d...

Casual Listener

Hoi,   Ik heb vandaag een family abbo afgesloten en twee mensen toegevoegd. In de mail kan ik niet verder. Ik heb een code gekregen en druk dan op uitnodiging accepteren. Dan kom ik niet verde...

swingslike

Casual Listener

25625 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Solved!! Playlist Autoplay

My playlists automatically replay at the end, to my annoyance and against my wishes. This has arisen during the last week, after an update by Spotify. I have 'autoplay' switched off but to no avail. I have switched off iPad then on again, to no avail...

Casual Listener

My playlists automatically replay at the end, to my annoyance and against my wishes. This has arisen during the last week, after an update by Spotify. I have 'autoplay' switched off but to no avail. ...

alanjohn

Casual Listener

944 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! LOGIN FAILED: You've already created an account with this email address

Brief description of the issue:I have a new iPad, which I restored from the cloud, and have attempted to open Spotify and get the LOGIN FAILED as in my subject. Steps to reproduce the issue:First I did this:Opened APP and was asked to sign inThen I d...

Casual Listener

Brief description of the issue: I have a new iPad, which I restored from the cloud, and have attempted to open Spotify and get the LOGIN FAILED as in my subject.  Steps to reproduce the issu...

mb54

Newbie

1779 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Can Spotify for iOS access local Apple Music files?

I've searched lots and haven't found a clear answer for this. I've read through https://support.spotify.com/us/using_spotify/playlists/listen-to-local-files/ which explains how to transfer music files from a desktop machine to the Spotify iOS app, bu...

Casual Listener

I've searched lots and haven't found a clear answer for this. I've read through   https://support.spotify.com/us/using_spotify/playlists/listen-to-local-files/   which explains how to t...

MattSuda

Spotify Star

5414 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes