Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271859 Views

58 replies

14 likes

  • 271859 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172465 Views

507 replies

108 likes

  • 172465 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

114961 Views

19 replies

38 likes

  • 114961 Views
  • 19 replies
  • 38 likes

Can't play music in background

After the new update I can't play spotify unless I have the app open on my phone. Whenever I close my phone or try to open another app the music stops. Has anyone else experienced the same thing?

Newbie

After the new update I can't play spotify unless I have the app open on my phone. Whenever I close my phone or try to open another app the music stops. Has anyone else experienced the same thing?

malisskuznicki

Newbie

1836 Views

2 replies

1 likes

  • 1836 Views
  • 2 replies
  • 1 likes

Ordine Playlist

ciao ragazzi, io ho sempre avuto la playlist con ordine "aggiunti di recente" solo che da un pò di tempo a questa parte si resetta ad ogni accesso e mi porta un ordine diverso. cosa posso fare? Grazie

Newbie

ciao ragazzi, io ho sempre avuto la playlist con ordine "aggiunti di recente" solo che da un pò di tempo a questa parte si resetta ad ogni accesso e mi porta un ordine diverso. cosa posso fare? Grazie

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

BMW integration broken since last update

Since the last iOS update, BMW integration is behaving strangely. about 50% of the time, the BMW app doesn't load properly and on the idrive, it's just frozen when trying to access Spotify, sometimes part of theinterface loads, sometimes all, sometim...

Newbie

Since the last iOS update, BMW integration is behaving strangely. about 50% of the time, the BMW app doesn't load properly and on the idrive, it's just frozen when trying to access Spotify, sometimes...

633 Views

0 replies

1 likes

  • 633 Views
  • 0 replies
  • 1 likes

h.e.a.t best albums unavailable??

h.e.a.t best albums unavailable even I'm premium and downloaded them??? When I try to listen the musics it is forwarding to me a radio and says this album is unavailable, how come?? They are already downlaoded and even i try to listen in offline mode...

Newbie

h.e.a.t best albums unavailable even I'm premium and downloaded them??? When I try to listen the musics it is forwarding to me a radio and says this album is unavailable, how come?? They are already ...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Bug: Can add to collab playlist in iOS app but not Web Player using Chrome

A friend and I have a playlist we share music into that we both like, I am able to add to this playlist perfectly through the iOS app on my phone but, using my laptop running Windows 8.1, Google Chrome Version 57.0.2987.133 via your website this play...

Visitor

A friend and I have a playlist we share music into that we both like, I am able to add to this playlist perfectly through the iOS app on my phone but, using my laptop running Windows 8.1, Google Chro...

MattSuda

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Songs play out of order in playlist. Screenshots inside!

So something strange that's been driving me crazy over the past 10 days or so. It's difficult to explain without showing someone in person, so please bear with me.I use my "Starred" playlist as my default playlist to dump all my random music into. I ...

Music Fan

So something strange that's been driving me crazy over the past 10 days or so. It's difficult to explain without showing someone in person, so please bear with me. I use my "Starred" playlist as m...

s_j_hargreaves

Newbie

5339 Views

26 replies

8 likes

  • 5339 Views
  • 26 replies
  • 8 likes

When scrolling through my playlist, it will not load in songs fast enough

Hi, this is a problem that only started about 2 days ago. When I am scrolling through my playlist trying to get to the bottom of it sometimes if I scroll too fast it now seems to not be able to keep up and will take about 10/20 seconds to load in the...

Casual Listener

Hi, this is a problem that only started about 2 days ago. When I am scrolling through my playlist trying to get to the bottom of it sometimes if I scroll too fast it now seems to not be able to keep ...

ttboi

Casual Listener

1003 Views

2 replies

0 likes

  • 1003 Views
  • 2 replies
  • 0 likes

Playlist cover art not appearing in app

Hey I have made a playlist with a new album and a few extra songs. The playlist cover will show on the lock screen when playing however when I open up the app and go to playlists its just got a blank musical note as the cover? On Iphone Thank you

Casual Listener

Hey I have made a playlist with a new album and a few extra songs. The playlist cover will show on the lock screen when playing however when I open up the app and go to playlists its just got a blank...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Solved!! Where do I find my queue?

I feel so silly but since updating my spotify app, I can't for the life of me find where my queued songs are. I used to get there by clicking on my current playing song, and the button in the top right corner, but that is no longer there? Please help...

Newbie

I feel so silly but since updating my spotify app, I can't for the life of me find where my queued songs are. I used to get there by clicking on my current playing song, and the button in the top rig...

MattSuda

Spotify Star

43442 Views

1 replies

0 likes

  • 43442 Views
  • 1 replies
  • 0 likes

Pioneer radio

I have a pioneer 6.1 touch screen and ever since I updated my iOS Spotify doesn't work on it.

Newbie

I have a pioneer 6.1 touch screen and ever since I updated my iOS Spotify doesn't work on it.

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Offline Playlists won't load

iPhone 6 - anyone know why my offline playlists won't load past about 50 songs at a time - takes minutes to load next songs as I scroll the list and is making the app unusable. Anyone got any ideas before I unsubscribe?

Newbie

iPhone 6 - anyone know why my offline playlists won't load past about 50 songs at a time - takes minutes to load next songs as I scroll the list and is making the app unusable. Anyone got any ideas b...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music not downloading

I use spotify premium on my iphone. After the recent software download my music was cutting out and scratchy in my car. So I uninstalled the Spotify app and reinstalled. Now my music is offline and will not download. Help!!! What can I do to get my m...

Visitor

I use spotify premium on my iphone.  After the recent software download my music was cutting out and scratchy in my car.  So I uninstalled the Spotify app and reinstalled.  Now my...

linlo

Newbie

416 Views

2 replies

0 likes

  • 416 Views
  • 2 replies
  • 0 likes

Latest update 7.8.0 draining battery on iPhone 6 running iOS 10.2.1

I updated to Spotify version 7.8.0 yesterday and now it is massively draining my battery life while running in the background with the screen off. I use Spotify every day and can normally only need to charge it if i've been running other apps as well...

Casual Listener

I updated to Spotify version 7.8.0 yesterday and now it is massively draining my battery life while running in the background with the screen off.  I use Spotify every day and can normally only ...

kocheck

Newbie

2542 Views

19 replies

4 likes

  • 2542 Views
  • 19 replies
  • 4 likes

Solved!! Cannot go online via 4g on iphone 5s

I am able to connect via wifi but when I use 4g it says I am offline and can't connect. I have gone through the troubleshooting and none of it has worked, I have also deleted and reinstalled the app. It is starting to be a pain as on the road a lot a...

Regular

I am able to connect via wifi but when I use 4g it says I am offline and can't connect. I have gone through the troubleshooting and none of it has worked, I have also deleted and reinstalled the app....

martheaa_aa

Newbie

2009 Views

5 replies

0 likes

  • 2009 Views
  • 5 replies
  • 0 likes

Automatic switch song

Brief description of the issue: During playlist playback the song will switch to random Thai songs that i have never listened to. It is very hard to reproduce as the song change is random.Steps to reproduce the issue:I listen to ANY playlist in my li...

Newbie

Brief description of the issue:  During playlist playback the song will switch to random Thai songs that i have never listened to.  It is very hard to reproduce as the song change is random...

Jacob

Community Legend

899 Views

1 replies

0 likes

  • 899 Views
  • 1 replies
  • 0 likes

Fallo de plan familiar

Estaba en un plan familiar, y un día abrí mi spoty y me aparece que no soy premium, y todos los demas del plan familiar si tienen premium

Newbie

Estaba en un plan familiar, y un día abrí mi spoty y me aparece que no soy premium, y todos los demas del plan familiar si tienen premium

MattSuda

Spotify Star

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Acount premium

Please, I've already paid twice, and the deadline to activate my premium has already expired (5 days). what do I do? Besides everything I need my money back.

Newbie

Please, I've already paid twice, and the deadline to activate my premium has already expired (5 days). what do I do? Besides everything I need my money back.

Jacob

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Premium Spotify User in Thailand

Hi, I'm a premium Spotify user before moving to Thailand. But am unable to download it on my new iPhone. Can anyone help me please?

Newbie

Hi, I'm a premium Spotify user before moving to Thailand. But am unable to download it on my new iPhone. Can anyone help me please?

MattSuda

Spotify Star

790 Views

2 replies

0 likes

  • 790 Views
  • 2 replies
  • 0 likes

spotify lässt sich nicht aus App Store herunterladen

Hallo zusammen,ich habe lange auf dem iPad spotify genutzt. Jetzt ist das App-Symbol weg und ich kann es aus dem AppStore nicht neu herunterladen. Kann mir jemand helfen?viele Grüße

Newbie

Hallo zusammen, ich habe lange auf dem iPad spotify genutzt. Jetzt ist das App-Symbol weg und ich kann es aus dem AppStore nicht neu herunterladen. Kann mir jemand helfen? viele Grüße 

1190 Views

0 replies

3 likes

  • 1190 Views
  • 0 replies
  • 3 likes

New update flaw?

Is anyone else having an issue with the latest update? For some reason since I updated, randomly it will play a song, start the next song and after 1-2 seconds skip it and go to the next song. Sound familiar? Any solutions?

Casual Listener

Is anyone else having an issue with the latest update? For some reason since I updated, randomly it will play a song, start the next song and after 1-2 seconds skip it and go to the next song. Sound ...

Nhra1320fan

Casual Listener

551 Views

4 replies

0 likes

  • 551 Views
  • 4 replies
  • 0 likes