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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29987 Views

40 replies

9 likes

  • 29987 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94536 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

975 Views

0 replies

0 likes

iOS
  • 975 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293642 Views

60 replies

15 likes

  • 293642 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123638 Views

19 replies

38 likes

  • 123638 Views
  • 19 replies
  • 38 likes

Spotify song skips when connected Bluetooth

Since the last update I've notice songs skipping like a scratch CD when connected to Bluetooth. There's pauses several times throughout the song. It's becoming huge annoying. Please fix this.

Regular

Since the last update I've notice songs skipping like a scratch CD when connected to Bluetooth. There's pauses several times throughout the song. It's becoming huge annoying. Please fix this.

JayRizzo

Casual Listener

1216 Views

1 replies

1 likes

  • 1216 Views
  • 1 replies
  • 1 likes

The daily mix playlist I listened the most to just completely changed genre.Can I put it back?

Daiy mix showed me 6 mixes everyday with 5 of the same genre. Today the one I listened to the most just changed and now all 6 are of the same genre. Is there a way to put it back?

Casual Listener

Daiy mix showed me 6 mixes everyday with 5 of the same genre. Today the one I listened to the most just changed and now all 6 are of the same genre. Is there a way to put it back?

justinewin_

Roadie

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Downloaded music disappears again and again

Hi there,maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotify Premium only on my iPhone 6, no other device, no ot...

Newbie

Hi there, maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotif...

victor__49

Regular

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

One Playlist not syncing

I have a specific playlist that won't sync from my computer to my iphone. I have:-Gone offline on both, went online.-Reinstalled app-Created a new playlist since then, which does sync fully What the heck am I doing wrong?

Casual Listener

I have a specific playlist that won't sync from my computer to my iphone.  I have: -Gone offline on both, went online. -Reinstalled app -Created a new playlist since then, which does sync fu...

shaggi

Casual Listener

547 Views

2 replies

0 likes

  • 547 Views
  • 2 replies
  • 0 likes

Spotify connect volume on iphone

I play Spotify on my iPhone with latest software, over connect onto my Sony 1050 amplifier.Sometimes randomly the volume just goes to maximum even if I'm pressing volume down on the side of my phone... This is horrendous!! Is there a way I can basica...

Casual Listener

I play Spotify on my iPhone with latest software, over connect onto my Sony 1050 amplifier. Sometimes randomly the volume just goes to maximum even if I'm pressing volume down on the side of my phon...

MattSuda

Spotify Star

595 Views

3 replies

0 likes

  • 595 Views
  • 3 replies
  • 0 likes

App crashes after 15-20 seconds of playing offline songs

I have an iPhone 6 - have 2500+ songs saved and reinstalled app twice and still crashes after approximately 15-20 seconds of a song playing on offline mode - EXTREMELY FRUSTRATED.

Casual Listener

I have an iPhone 6 - have 2500+ songs saved and reinstalled app twice and still crashes after approximately 15-20 seconds of a song playing on offline mode - EXTREMELY FRUSTRATED.

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Song unavailable

Hi i've recently moved to Spotify from Apple Music and imported some playlists from iTunes. Most songs play but some come up 'Song unavailable, you can still start radio based on this artist'. Help? I've downloaded the playlists for offline play as w...

Newbie

Hi i've recently moved to Spotify from Apple Music and imported some playlists from iTunes. Most songs play but some come up 'Song unavailable, you can still start radio based on this artist'. Help? ...

katherinerioux

Casual Listener

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Spotify shows off-line iOS 10.3.1 update

spotify is not working properly, it disconect constantly for no reason, I have tried in Wifi and mobile conection. Imposible to listen to music. Using paid account

Newbie

spotify is not working properly, it disconect constantly for no reason, I have tried in Wifi and mobile conection. Imposible to listen to music. Using paid account

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Cant search in playlist

When trying to search in a playlist the keyboard aint coming up, using 3d-party keyboard if that could be the problem?Tried pressing the searchbar again does nothing.Looks just like in this screenshot, just fund out locking and unlocking in this stat...

Casual Listener

When trying to search in a playlist the keyboard aint coming up, using 3d-party keyboard if that could be the problem? Tried pressing the searchbar again does nothing. Looks just like in this s...

Ircfox

Casual Listener

622 Views

4 replies

0 likes

  • 622 Views
  • 4 replies
  • 0 likes

Premium subscription

I subscribed to premium on my android device but now I have an iPhone 7 and it says that my account is for free listening? Can someone help me please

Casual Listener

I subscribed to premium on my android device but now I have an iPhone 7 and it says that my account is for free listening? Can someone help me please

Maxim

Spotify Star

613 Views

4 replies

0 likes

  • 613 Views
  • 4 replies
  • 0 likes

Superuser Contribution Escoger música

Antes podías seleccionar las canciones que querías que siguieran y ahora no aparece esa opción en iPhone

Casual Listener

Antes podías seleccionar las canciones que querías que siguieran y ahora no aparece esa opción en iPhone

Mfcm

Casual Listener

380 Views

2 replies

0 likes

  • 380 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music playing on comedy radio???

Anyone explain to me how i was listening to chad daniels radio (comedian) and then all of a sudden rhianna started playing, i started skipping songs and it kept playing **bleep** like that

Newbie

Anyone explain to me how i was listening to chad daniels radio (comedian) and then all of a sudden rhianna started playing, i started skipping songs and it kept playing **bleep** like that

hanimal16

Newbie

1043 Views

5 replies

0 likes

  • 1043 Views
  • 5 replies
  • 0 likes

Superuser Contribution My iPhone would not sync with the playlists that were created on Mac OS.

I created playlists on Mac OS however they dont all seem to show on my iPhone. Even some of the playlists are missing. I am connected to the same wifi connection.I tried resetting my phone, reinstalling the app as well as logging out and logging back...

Visitor

I created playlists on Mac OS however they dont all seem to show on my iPhone. Even some of the playlists are missing. I am connected to the same wifi connection.I tried resetting my phone, reinstall...

21ryntnwu4r6j2v

Casual Listener

664 Views

4 replies

0 likes

  • 664 Views
  • 4 replies
  • 0 likes

Solved!! Playlist isn't updating on iPhone or Browser

I've made a playlist with well over 100 songs on my laptop version of Spotify, but both the browser version of Spotify and my iPhone app only show it at 36 songs. I've re-downloaded the Spotify app and re-started the browser version but they remain f...

Regular

I've made a playlist with well over 100 songs on my laptop version of Spotify, but both the browser version of Spotify and my iPhone app only show it at 36 songs. I've re-downloaded the Spotify app a...

dudewhatisthis

Regular

914 Views

4 replies

0 likes

  • 914 Views
  • 4 replies
  • 0 likes

Spotify wont let me choose which device to connect to

Spotify keeps on trying to connect to my pc at home or my phone and wont let me change it so it plays out of the spotify web player on this pc, everytime i click it tells me it will play out of it but at the bottom it still says its playing out of my...

Newbie

Spotify keeps on trying to connect to my pc at home or my phone and wont let me change it so it plays out of the spotify web player on this pc, everytime i click it tells me it will play out of it bu...

CryticalAce

Spotify Star

2260 Views

1 replies

0 likes

  • 2260 Views
  • 1 replies
  • 0 likes

A music player without an easily accessible volume control..?

A music player without an easly accessible volume control..?Is that a serious design decesion..? Accessing Play / Stop / Volume are the 3 MOST important buttons. Actually volume control is more important than next / previous buttons. I tell you an ex...

Music Fan

A music player without an easly accessible volume control..? Is that a serious design decesion..? Accessing Play / Stop / Volume are the 3 MOST important buttons. Actually volume control is mor...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Song skipped over in queue

Hello, I've recently had a problem when listening to music in random queue where it just completely skips one specific song whenever it should play, wondering what I should do about this. Skipped song appears as shown in the picture.

Newbie

Hello, I've recently had a problem when listening to music in random queue where it just completely skips one specific song whenever it should play, wondering what I should do about this. Skipped son...

MattSuda

Spotify Star

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes

Notifications struggles!!!!

Im a user of spotify on my iphone 7 plus im not recieving any notifications of new music from artists i follow. i have all push notifications enabled in the app and in the IOS settings wondering what the issue is causing this???

Newbie

Im a user of spotify on my iphone 7 plus im not  recieving any notifications of new music from artists i follow. i have all push notifications enabled in the app and in the IOS settings wonderin...

MattSuda

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Remove thumb up/down

How do I remove the thumb up/down button from the iPhone lock screen? I just want a 'Back' button.

Newbie

How do I remove the thumb up/down button from the iPhone lock screen? I just want a 'Back' button.

Specialworld

Community Legend

640 Views

1 replies

1 likes

  • 640 Views
  • 1 replies
  • 1 likes

Album label too large and unclear

With the latest Spotify update on 20th April for Ipad, the socalled album label that you can enlarge by clicking on it twice now covers more than the full screen and is also very unclear.

Casual Listener

With the latest Spotify update on 20th April for Ipad, the socalled album label that you can enlarge by clicking on it twice now covers more than the full screen and is also very unclear.

cadmielp

Roadie

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes