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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

236167 Views

56 replies

13 likes

  • 236167 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158384 Views

507 replies

108 likes

  • 158384 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108175 Views

19 replies

38 likes

  • 108175 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can't use Data to Stream Music?

I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music??Please help.P/S : my data connectivity is strong, I ca...

Newbie

I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music?? ...

Maria_B

Moderator

910 Views

1 replies

0 likes

  • 910 Views
  • 1 replies
  • 0 likes

Playlist playing backwards/out of order

So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when sorted. When sorted 'by custom' it plays correctly ...

Casual Listener

So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when ...

Sphere_Monk

Casual Listener

2769 Views

3 replies

5 likes

  • 2769 Views
  • 3 replies
  • 5 likes

Why were EPs and Singles removed from artists' pages?

After it took me an infuriatingly long time to figure out how to post on this forum, I'd like to ask a question about this issue that has been bugging me and several other users (found some obscure posts on reddit and asked one guy directly) for mont...

Casual Listener

  After it took me an infuriatingly long time to figure out how to post on this forum, I'd like to ask a question about this issue that has been bugging me and several other users (found some o...

shouldscrewoff

Casual Listener

2012 Views

3 replies

1 likes

  • 2012 Views
  • 3 replies
  • 1 likes

missing albums and artist

I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist sections were empty.I have to search in the long list of songs ...

Newbie

I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist section...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

DUVIDA SOBRE CONTA PREMIUN

Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber como acesso minha conta sem estar conectada no Fac...

Newbie

Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Using Spotify via iPhone in the car

Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second then pauses itself. I've tried uninstalling and reins...

Newbie

Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second th...

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
  • 0 likes

Superuser Contribution iOS Local Files

Hi there, I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ipad still has these local files downloaded and they are bot...

Regular

Hi there,   I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ...

thomaswright8

Regular

1413 Views

6 replies

0 likes

  • 1413 Views
  • 6 replies
  • 0 likes

Offline

Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they were no longer downloaded and were loading off the...

Casual Listener

Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they...

ToolboxT

Roadie

576 Views

3 replies

0 likes

  • 576 Views
  • 3 replies
  • 0 likes

play song on playlist then goes to a playlist that I wasn't playing from

When ever I play a song on my playlist it sometimes goes to a song that's not even on my playlist and I don't know how to get rid of this it also happens when I try to find a new song

Newbie

When ever I play a song on my playlist  it sometimes goes to a song that's not even on my playlist  and I don't know how to get rid of this it also happens when I try to find a new song&nb...

rbwestmoreland

Newbie

499 Views

2 replies

1 likes

  • 499 Views
  • 2 replies
  • 1 likes

Transfer playlists?

I bought a new iPhone but my playlists from last iPhone didn't transfer

Newbie

I bought a new iPhone but my playlists from last iPhone didn't transfer

tomas10

Gig Goer

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Daily Mixes Section not showing up in CarPlay

is it normal for Daily Mixes not to show in CarPlay? Love using them but it bothers to look for the phone for this.

Gig Goer

is it normal for Daily Mixes not to show in CarPlay? Love using them but it bothers to look for the phone for this.

Stoller520

Casual Listener

1327 Views

4 replies

0 likes

  • 1327 Views
  • 4 replies
  • 0 likes

Discover Weekly hasn't updated in months

I tired logging in and out, following and unfollowing. Turning my phone off and on. It hasn't updated since 2016.Please help.

Newbie

I tired logging in and out, following and unfollowing. Turning my phone off and on. It hasn't updated since 2016. Please help.

Maxim

Spotify Star

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Won't let me log in on iPad

It keeps saying I already created an account with the email. But I can log in just fine on my iPhone and laptop

Newbie

It keeps saying I already created an account with the email. But I can log in just fine on my iPhone and laptop   

Maxim

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Suggested Songs Not Wanted - Please Help

On one of my playlists, (which has Bang Bang, Burlington Bertie and Heathens on) keeps playing suggested songs when I don't want it to! I've tried adding them to a different playlist, but when I add them to a different playlist, that playlist starts ...

Regular

On one of my playlists, (which has Bang Bang, Burlington Bertie and Heathens on) keeps playing suggested songs when I don't want it to! I've tried adding them to a different playlist, but when I add ...

ThePlayrHawk

Regular

968 Views

10 replies

0 likes

  • 968 Views
  • 10 replies
  • 0 likes

Speaker connection not working

Hi I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, there is no issue, i can easily find and connect to the speak...

Newbie

Hi   I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, t...

Hubo

Community Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Runkeeper / playlists stop after three songs

Hi everybody,I use Spotify Running playlists together with Runkeeper. Everything worked ok, until three or four weks ago (except for "Detect tempo"). But since then, the playlists stop after the third song. (Spotify even looks like it was playing. Au...

Newbie

Hi everybody, I use Spotify Running playlists together with Runkeeper. Everything worked ok, until three or four weks ago (except for "Detect tempo"). But since then, the playlists stop after the ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

settings

How do I get to settings/preferences on my iPhone so I can change the sound quality?

Newbie

How do I get to settings/preferences on my iPhone so I can change the sound quality?  

ErikG

Roadie

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Spotify not downloading in the background

I noticed that downloading stops when spotify runs in the background. Is this normal?

Casual Listener

I noticed that downloading stops when spotify runs in the background. Is this normal?

max_lobur

Casual Listener

30016 Views

3 replies

2 likes

  • 30016 Views
  • 3 replies
  • 2 likes

Lock Available Offline Button?

Hey,Not so sure if this should go here so let me know otherwise.I really love Spotify but one really annoying issue on iOS is the big "available offline" button, because I don't want to use my mobile data I download my playlists, however it's really ...

Casual Listener

Hey, Not so sure if this should go here so let me know otherwise. I really love Spotify but one really annoying issue on iOS is the big "available offline" button, because I don't want to use my ...

makertech81

Regular

436 Views

1 replies

1 likes

  • 436 Views
  • 1 replies
  • 1 likes

I can't make discover weekly playlist public anymore

I just can't seem to find that option in the dropdown menu. I've tried checking on both of my iOs devices and neither show the option. I have iPad pro and iPhone 7 with thr latest software

Casual Listener

I just can't seem to find that option in the dropdown menu.  I've tried checking on both of my iOs devices and neither show the option. I have iPad pro and iPhone 7 with thr latest software

Hypnofobia

Casual Listener

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes