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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67652 Views
  • 16 replies
  • 37 likes
  • 67652 Views
  • 16 replies
  • 37 likes

Playlist problem, starts to play music that is not even there.

Hi!I have a problem with my Iphone 5 and spotify.I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.)But last few months there has been a problem with it, because when i listen to it on m...

  • Newbie
  • Hi! I have a problem with my Iphone 5 and spotify. I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.) But last few months there has...
  • Reiszecke
  • Music Fan
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Song back button on iphone lock screen missing.

Hi, could someone look into this please? https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603 On the lock screen on iPhone, there is no back button. Just a thumbs up/down selector. https://communit...

  • Newbie
  • Hi, could someone look into this please?    https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603   On the lock screen on iPhone...
  • 1189 Views
  • 0 replies
  • 0 likes
  • 1189 Views
  • 0 replies
  • 0 likes

Playlist from PC to iPhone

Hi! I've had Spoitfy Premium for a while now but have only used the mobile app. I just downloaded the PC app and made a few new playlists and added songs to them, however when I go on to my mobile app the playlist shows up but it is not updated. For ...

  • Newbie
  • Hi! I've had Spoitfy Premium for a while now but have only used the mobile app.  I just downloaded the PC app and made a few new playlists and added songs to them, however when I go on to my mob...
  • 411 Views
  • 0 replies
  • 0 likes
  • 411 Views
  • 0 replies
  • 0 likes

Does Spotify use data even if playlists are available offline?

I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wouldn't use data or stream. However my data usage ha...

  • Casual Listener
  • I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wo...
  • caren_arlante
  • Newbie
  • 131759 Views
  • 6 replies
  • 1 likes
  • 131759 Views
  • 6 replies
  • 1 likes

Random songs on Spotify shuffle

I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my skips and there were still random songs. Why?

  • Newbie
  • I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my ski...
  • 531 Views
  • 0 replies
  • 0 likes
  • 531 Views
  • 0 replies
  • 0 likes

Error Message in "Dein Mixtape"

Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there is still the same error message. Did someone knew a ...

  • Newbie
  • Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there i...
  • MartinStoichkov
  • Community Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Solved!! Will I loose my saved songs

If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help

  • Casual Listener
  • If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help
  • Mitch141
  • Newbie
  • 9854 Views
  • 3 replies
  • 1 likes
  • 9854 Views
  • 3 replies
  • 1 likes

Spotify freezes and crashes every time I try to share music

When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. Does anyone have any troubleshooting for this problem? Thanks!

  • Newbie
  •   When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. ...
  • bsnewkirk
  • Newbie
  • 1170 Views
  • 3 replies
  • 0 likes
  • 1170 Views
  • 3 replies
  • 0 likes

Please take a look at this please

On my iPod phone and iPhone I'm give the option to view my current queue and delete tracks from the queue. I am completely surprised and dissapointed this functionality is not available on the iPad. Is this feature something you all are planning to a...

  • Newbie
  • On my iPod phone and iPhone I'm give the option to view my current queue and delete tracks from the queue. I am completely surprised and dissapointed this functionality is not available on the iPad. ...
  • Hubo
  • Community Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Won't show who added song on collaborative playlist

As title says, I have a playlist with two friends. Before it would show the username next to the song that was added, but now i no longer can see that. Any suggestions? Is this part of an update?

  • Newbie
  • As title says, I have a playlist with two friends.  Before it would show the username next to the song that was added, but now i no longer can see that.  Any suggestions? Is this part of an...
  • stanlogre
  • Newbie
  • 410 Views
  • 1 replies
  • 1 likes
  • 410 Views
  • 1 replies
  • 1 likes

Waiting to download? Why?

I'm very frustrated right now, not being able to simply download local songs to my phone. I have been using spotify for probably five years at this point, and am becoming increasingly frustrated regarding how finicky the iOS app has become. Basically...

  • Regular
  • I'm very frustrated right now, not being able to simply download local songs to my phone. I have been using spotify for probably five years at this point, and am becoming increasingly frustrated rega...
  • Alpha_
  • Newbie
  • 51956 Views
  • 7 replies
  • 10 likes
  • 51956 Views
  • 7 replies
  • 10 likes

Sol

Por qué no puede acceder a algunos artistas en mi iPhone? Tengo suscripción familiar. Alguien que me pueda ayudar!

  • Newbie
  • Por qué no puede acceder a algunos artistas en mi iPhone? Tengo suscripción familiar. Alguien que me pueda ayudar!
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

30 minutes of ad-free music not working

Spotify will prompt me to watch an add for 30 minutes of add free listening and of course, I say yes. I watch the video and then it takes me directly to another add and doesn't give me the 30 minutes. Any tips?

  • Newbie
  • Spotify will prompt me to watch an add for 30 minutes of add free listening and of course, I say yes. I watch the video and then it takes me directly to another add and doesn't give me the 30 minutes...
  • SunnyOsRego
  • Newbie
  • 1180 Views
  • 2 replies
  • 2 likes
  • 1180 Views
  • 2 replies
  • 2 likes

Find downloaded content not in a playlist

I've searched & searched and can't seem t find an answer on how to view all downloaded offline content.For example if I make my Discover Weekly playlist available offline each week new content is downloaded without the old files being removed from th...

  • Newbie
  • I've searched & searched and can't seem t find an answer on how to view all downloaded offline content. For example if I make my Discover Weekly playlist available offline each week new conten...
  • Whoriskey
  • Casual Listener
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Activity Feed

Hello, is it possible to See the activity feed (what do my Friends Listen) on the iPhone? If so, how. Could Not find anything. Thanks

  • Casual Listener
  • Hello, is it possible to See the activity feed (what do my Friends Listen) on the iPhone? If so, how. Could Not find anything. Thanks
  • MartinStoichkov
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Keeps deleting downloaded songs

I'm running iOS 10.2.1 and this has been happening over the past few months sporadically. Interesting thing, though, it doesn't delete the songs that are in playlists that I've downloaded. This is really annoying though because 2/3 of my downloaded m...

  • Casual Listener
  • I'm running iOS 10.2.1 and this has been happening over the past few months sporadically. Interesting thing, though, it doesn't delete the songs that are in playlists that I've downloaded. This is re...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Anyone else with optus going over data with spotify?

Im with optus 10gb plan and i somehow went over my data and alli use is spotify. it says its free streaming is it the album art using data?

  • Visitor
  • Im with optus 10gb plan and i somehow went over my data and alli use is spotify. it says its free streaming is it the album art using data?
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

issues with Kennwood excelon ddx594

i just purchased this stereo yesterday specifically because it has spotify capability, my issue is when i connect my iphone 6s plus with either the bluetooth/USB cable i am no longer able to control spotify threw my phone all that pops up is the spot...

  • Casual Listener
  • i just purchased this stereo yesterday specifically because it has spotify capability, my issue is when i connect my iphone 6s plus with either the bluetooth/USB cable i am no longer able to control ...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Meta data not showing up anymore

I have a 2015 honda civic si and when I connect my iphone via bluetooth the song information does not show up anymore. Prior to updating my iphone to ios 10, I had no issues.In order to have song information show up this is what I have to do.1. Conne...

  • Newbie
  • I have a 2015 honda civic si and when I connect my iphone via bluetooth the song information does not show up anymore. Prior to updating my iphone to ios 10, I had no issues. In order to have song i...
  • 787 Views
  • 0 replies
  • 0 likes
  • Honda
    iOS
    meta
  • 787 Views
  • 0 replies
  • 0 likes

"you have reached the maximum amount of downloads"

Recently whenever I open Spotify on my Iphone 5s it says "you have reached the maximum amount of downloads. Please delete other songs in order to download more songs" but I only have like 150 songs on my Iphone and they used to be downloaded but when...

  • Newbie
  • Recently whenever I open Spotify on my Iphone 5s it says "you have reached the maximum amount of downloads. Please delete other songs in order to download more songs" but I only have like 150 songs o...
  • jessclarke77
  • Newbie
  • 1559 Views
  • 2 replies
  • 1 likes
  • 1559 Views
  • 2 replies
  • 1 likes