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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242055 Views

27 replies

5 likes

  • 242055 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124883 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2975 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307698 Views

62 replies

16 likes

  • 307698 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131998 Views

19 replies

38 likes

  • 131998 Views
  • 19 replies
  • 38 likes

A few questions about Spotify on my IPhone

Hi people, I just installed Spotify on my Iphone. Some things are unclear to me: 1. Where can I find the 'help' button?2. When I want to listen to music I can only shuffle the tracks, why is that? And what if I want to listen to the tracks like they ...

Casual Listener

Hi people, I just installed Spotify on my Iphone. Some things are unclear to me:   1. Where can I find the 'help' button? 2. When I want to listen to music I can only shuffle the tracks, why ...

TorilSusegg

Regular

811 Views

4 replies

0 likes

  • 811 Views
  • 4 replies
  • 0 likes

The songs stop playing half way through the songs

I have Premium accoung activated on 4 devices and now all of a sudden when I´m listening to music on my Ipad all the songs stop playing half way trough. I´ve deleted the app, reinstalled it, logged out and in again, have tried offline mode and online...

Newbie

I have Premium accoung activated on 4 devices and now all of a sudden when I´m listening to music on my Ipad all the songs stop playing half way trough. I´ve deleted the app, reinstalled it, logged o...

Jonnson54

Casual Listener

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS App Starting up Halfway on its Own

Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update.My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in the background. What I mean by this is my last track w...

Regular

Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update. My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in...

dylanhalladay02

Regular

939 Views

2 replies

0 likes

Help
iOS
Premium
  • 939 Views
  • 2 replies
  • 0 likes

Shuffling music in a playlist only shuffles some music

Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to repeat all of them indefinatly. It also plays the sam...

Casual Listener

Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to re...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Can't disable the behind the lyrics

Hi there ,I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a hindereance .Any body got any ideas?

Music Fan

Hi there , I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a h...

MattSuda

Spotify Star

2207 Views

1 replies

4 likes

  • 2207 Views
  • 1 replies
  • 4 likes

iOS app doesn't see changes without quitting and restarting

Seems like I encountered another bug in 8.4.0.The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't reflected in the iOS app, even while the app is open and sees...

Music Fan

Seems like I encountered another bug in 8.4.0. The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't ref...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Share via email missing?

Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.

Casual Listener

Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.

njgjmfisher

Casual Listener

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
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problems downloading playlist

Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the playlist on my desktop, but not on my phone. Can someo...

Casual Listener

Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the pla...

smithsarah13

Casual Listener

646 Views

2 replies

1 likes

  • 646 Views
  • 2 replies
  • 1 likes

Disable Bluetooth Autoplay on iPhone

My apologies, as this is probably an old topic; but I don't see it, so.... I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). The phone and the car are connected via Bluetooth. Whenever i star...

Newbie

My apologies, as this is probably an old topic; but I don't see it, so....     I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). &...

MattSuda

Spotify Star

51366 Views

1 replies

2 likes

  • 51366 Views
  • 1 replies
  • 2 likes

Solved!! Can't get rid of behind the lyrics

I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the problem is that I don't want to see behind the lyrics o...

Casual Listener

I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the prob...

Anne28

Newbie

12660 Views

4 replies

1 likes

  • 12660 Views
  • 4 replies
  • 1 likes

Superuser Contribution Someone using My Spotify

Hi!Someone is using My boyfriend Spotify and has change the mail and password

Newbie

Hi! Someone is using My boyfriend Spotify and has change the mail and password

Maria_B

Moderator

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are my songs playing in order of most recently added?

I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?

Newbie

I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?

Maria_B

Moderator

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

No guarda el orden de la playlist

No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el orden "Agregados recientemente", y tengo que selecc...

Newbie

No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el ...

MattSuda

Spotify Star

559 Views

1 replies

0 likes

iOS
  • 559 Views
  • 1 replies
  • 0 likes

Free trial

How do I start my free trial?

Casual Listener

How do I start my free trial?

Hubo

Community Legend

408 Views

1 replies

0 likes

iOS
  • 408 Views
  • 1 replies
  • 0 likes

I can't login my spotify using iPhone

I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.

Newbie

I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.

Hubo

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Songs simply won't play

I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens.Other songs in the CD will play, but just this and one other will not. I thought it might be an issue with the downloaded songs (the...

Casual Listener

I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens. Other songs in the CD will play, but just this and one other will not. I thou...

betsoid

Newbie

647 Views

3 replies

0 likes

  • 647 Views
  • 3 replies
  • 0 likes

Solved!! Spotify stops playing music when I press the Home button

Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at all or try to turn my screen off, the music fades o...

Casual Listener

Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at ...

MattSuda

Spotify Star

7701 Views

3 replies

1 likes

  • 7701 Views
  • 3 replies
  • 1 likes

Volume bar disapears on random basis

=== START OF TEMPLATE ===Brief description of the issue: There is a random issue on iOS application where the voume bar disapears. Steps to reproduce the issue:First I did this: Open the applicationThen I did that: Play a songI also did this: N/AWhat...

Roadie

=== START OF TEMPLATE === Brief description of the issue: There is a random issue on iOS application where the voume bar disapears.   Steps to reproduce the issue: First I did this: Ope...

MattSuda

Spotify Star

1549 Views

6 replies

0 likes

  • 1549 Views
  • 6 replies
  • 0 likes

Auto update of download top 50 playlist

Hi There,Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they change?I have data set to off for downloading.Looked but ...

Music Fan

Hi There, Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they chan...

MattSuda

Spotify Star

3151 Views

1 replies

0 likes

  • 3151 Views
  • 1 replies
  • 0 likes

Spotify premium

HiI just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?

Newbie

Hi I just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?

MattSuda

Spotify Star

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes