Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

224061 Views

53 replies

13 likes

  • 224061 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150489 Views

506 replies

108 likes

  • 150489 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105890 Views

19 replies

38 likes

  • 105890 Views
  • 19 replies
  • 38 likes

find the waiting list on ipad

i am trying to find the waiting list on ipad. can somebody help me?thanks!

Newbie

i am trying to find the waiting list on ipad. can somebody help me? thanks!

MattSuda

Spotify Star

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Play all songs

When visualizing the content of a folder with the last release (8.3) of the iOS mobile app, I can't find anymore the option "play all songs"!!

Casual Listener

When visualizing the content of a folder with the last release (8.3) of the iOS mobile app, I can't find anymore the option "play all songs"!!

MattSuda

Spotify Star

447 Views

3 replies

1 likes

  • 447 Views
  • 3 replies
  • 1 likes

Spotify displays albumart of previous song

Since Spotify iOs app version 7.8.0 (updated on my iPhone 03/06) I experience the strange phenomenon that spotify displays de album art of the previous song on my car display. Use an iPhone 6 on a Opel Navi 650 system via an USB connection. I never e...

Casual Listener

Since Spotify iOs app version 7.8.0 (updated on my iPhone 03/06) I experience the strange phenomenon that spotify displays de album art of the previous song on my car display. Use an iPhone 6 on...

TeeJayVee

Casual Listener

555 Views

4 replies

1 likes

  • 555 Views
  • 4 replies
  • 1 likes

Remove artwork from lock screen

Hi,My phone provider offers free music streaming from Spotify which is great! The catch is they charge me data for the fact that Spotify is displaying the album artwork on my lock screen which means I can't use Spotify while I'm not connected to wi-f...

Newbie

Hi, My phone provider offers free music streaming from Spotify which is great! The catch is they charge me data for the fact that Spotify is displaying the album artwork on my lock screen which me...

MattSuda

Spotify Star

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Not getting premium

Hi there. I just subscribed to premium last march 18. My carrier advised mo to register my cp number to spotify.globe.com.ph to get a confirmation code. Unfortunately im not recieving any code.Please. I need helpThank you

Newbie

Hi there. I just subscribed to premium last march 18. My carrier advised mo to register my cp number to spotify.globe.com.ph to get a confirmation code. Unfortunately im not recieving any code. Pl...

MattSuda

Spotify Star

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

How to join a family plan with iphone.

I create a family plan with a userid and password. I don't use facebook. My son had spotify free on his iphone via facebook and we can't figure out how to have him join the family plan.

Newbie

I create a family plan with a userid and password. I don't use facebook. My son had spotify free on his iphone via facebook and we can't figure out how to have him join the family plan.

MattSuda

Spotify Star

4643 Views

1 replies

0 likes

  • 4643 Views
  • 1 replies
  • 0 likes

Family account

I want to switch to the family premium, but can i login with one email account?Can't make a new account within my account. Is there anyone that i can contact in The Netherlands?

Newbie

I want to switch to the family premium, but can i login with one email account? Can't make a new account within my account. Is there anyone that i can contact in The Netherlands?

MattSuda

Spotify Star

382 Views

2 replies

0 likes

  • 382 Views
  • 2 replies
  • 0 likes

New Volume Handling iOS

I have a big concern regarding the new volume handling in iOS. Now in Spotify-iOS when Spotify is playing somewhere else (on my Mac for instance) it will still have iOS show playback controls for Spotify which is very nice but here comes a few proble...

Casual Listener

I have a big concern regarding the new volume handling in iOS.   Now in Spotify-iOS when Spotify is playing somewhere else (on my Mac for instance) it will still have iOS show playback co...

MattSuda

Spotify Star

738 Views

2 replies

3 likes

  • 738 Views
  • 2 replies
  • 3 likes

Can't log in

I can't log in to the app !?It keeps saying you have already created an account with this email address. Any idea wat can I do ??

Casual Listener

I can't log in to the app !? It keeps saying you have already created an account with this email address. Any idea wat can I do ??

kejt_

Community Legend

528 Views

3 replies

0 likes

  • 528 Views
  • 3 replies
  • 0 likes

Do I have to pay twice?

My bank info says that I have payed you guys for this month, but the account still says that I have to pay.. do I have to pay twice? And how do I get a costumer line to call to?And how does that student premium work?

Newbie

My bank info says that I have payed you guys for this month, but the account still says that I have to pay.. do I have to pay twice? And how do I get a costumer line to call to? And how does that st...

MattSuda

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Extra charge

I am currently a student and have subscribed to premium with the UNIDAYS 50% off but this month has charged me £9.99 instead of £4.99.

Newbie

I am currently a student and have subscribed to premium with the UNIDAYS 50% off but this month has charged me £9.99 instead of £4.99.

MattSuda

Spotify Star

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Sorting On IOS

When I sort playlists by artist on my iPhone, none of the albums appear in track order, but on my desktop, everything is in perfect order. I'm very particular about this stuff. I'd greatly appreciate some help.

Newbie

When I sort playlists by artist on my iPhone, none of the albums appear in track order, but on my desktop, everything is in perfect order. I'm very particular about this stuff. I'd greatly appreciate...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Spotify API feature for knowing what user is listening to

I'm curious if there is a spotify API feature that would allow someone like me to create an app based on that?

Regular

I'm curious if there is a spotify API feature that would allow someone like me to create an app based on that?

MattSuda

Spotify Star

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Download on phone

I just imported music from my computer into spotify on my desktop. When I attempt to download the playlist for offline play on my iphone, it just says "Waiting to download" without ever attempting to download the song(s) I imported to my playlist. My...

Newbie

I just imported music from my computer into spotify on my desktop.  When I attempt to download the playlist for offline play on my iphone, it just says "Waiting to download" without ever attempt...

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
  • 0 likes

Waiting for Download

Hello together!I have an iPhone 6 and the newest Spotify Version. Since two or three days I can't make more of my playlists "offline". If I klick on the button it says "Wartet auf Download/Waiting for Download" and nothing happend. The grey Arrows do...

Casual Listener

Hello together! I have an iPhone 6 and the newest Spotify Version. Since two or three days I can't make more of my playlists "offline". If I klick on the button it says "Wartet auf Download/Waiting ...

Oldman73

Casual Listener

3194 Views

6 replies

1 likes

  • 3194 Views
  • 6 replies
  • 1 likes

Signed up for Premium; iPhone still shows FREE subscription

Looking for help. I signed up for PREMIUM on my laptop, but when I log in to Spotify on my iPhone, it's still only a FREE subscription. What am I failing to do? Thanks! dj

Visitor

Looking for help. I signed up for PREMIUM on my laptop, but when I log in to Spotify on my iPhone, it's still only a FREE subscription. What am I failing to do? Thanks! dj

Maxim

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect not connecting

Ok so this problem has been going on recently for the past couple of days. Whenever i'm playing on my PS4, and I try to connect my phone with spotify connect, all it says is "connecting" and it never connects after a good 10 seconds. I went to my PC ...

Casual Listener

Ok so this problem has been going on recently for the past couple of days. Whenever i'm playing on my PS4, and I try to connect my phone with spotify connect, all it says is "connecting" and it never...

Maxim

Spotify Star

2333 Views

7 replies

1 likes

bug
  • 2333 Views
  • 7 replies
  • 1 likes

What do you save?

I save all my music to 'Your music' and keep it available offline, and I don't make playlists as I have all my offline music in one place.However, thinking about storage, do you have 'Your music' saved offline or not? Or do you only save playlists of...

Roadie

I save all my music to 'Your music' and keep it available offline, and I don't make playlists as I have all my offline music in one place. However, thinking about storage, do you have 'Your music' s...

AdLadz

Roadie

836 Views

4 replies

0 likes

Offline Content
Save Artists
  • 836 Views
  • 4 replies
  • 0 likes

Spotify not Syncing songs from PC to iPhone

Hello, I have recently made a playlist with over 1500 songs on my PC, but when i go to my iphone with the same spotify account, it only shows that i have 400 songs on the playlist? ive tried adding more songs but its still stuck at 400 on my iphone, ...

Casual Listener

Hello, I have recently made a playlist with over 1500 songs on my PC, but when i go to my iphone with the same spotify account, it only shows that i have 400 songs on the playlist? ive tried adding m...

Predatory117

Casual Listener

491 Views

2 replies

0 likes

  • 491 Views
  • 2 replies
  • 0 likes

Spotify app not opening

My app won't open after the latest update?

Newbie

My app won't open after the latest update?

Bittencourt

Spotify Star

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes