Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14317 Views
  • 1 replies
  • 1 likes
  • 14317 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83235 Views
  • 125 replies
  • 33 likes
  • 83235 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19382 Views
  • 8 replies
  • 0 likes
  • 19382 Views
  • 8 replies
  • 0 likes

Solved!! Spotify app not visible

I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying detail.The Spotify app is not visible on home scree...

  • Newbie
  • I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying ...
  • aviyash1234
  • Newbie
  • 1130 Views
  • 1 replies
  • 1 likes
  • 1130 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot see Daily Mixes on Ipad

I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad..I searched and found I had to tap Your Music on the left of the screen ...which I have done but still not seeing..Can anyone help please ?

  • Casual Listener
  • I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad.. I searched and found I had to tap Your Music on the left of the screen ...which I have done but still n...
  • Maria_B
  • Moderator
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Solved!! I NEED HELP WITH MY 3 MONTH TRIAL!!!

I've forgot my username, password and email and I have payed £1 for a 3 month trial. But after logging out of my Spotify one day I haven't been able to get back in and I can't cancel my subscription because I don't know any details about my account. ...

  • Newbie
  • I've forgot my username, password and email and I have payed £1 for a 3 month trial. But after logging out of my Spotify one day I haven't been able to get back in and I can't cancel my subscription ...
  • laleli
  • Roadie
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Spotify App for iOS Freezes

Since July of this past year my phone has not wanted to use launch the app. I can open it but it doesn't load anything else after that. I have gotten two new phones, not related to this, and it happened with both of them. I tried deleting the app and...

  • Newbie
  • Since July of this past year my phone has not wanted to use launch the app. I can open it but it doesn't load anything else after that. I have gotten two new phones, not related to this, and it happe...
  • PhantomDiesel
  • Roadie
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Premium has reverted bact to Free -

Premium has reverted bact to Free - spotify advised I ask the "Community" for help can someone help

  • Newbie
  • Premium has reverted bact to Free - spotify advised I ask the "Community" for help  can someone help
  • laleli
  • Roadie
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to download at different quality levels? - Keep low quality & extreme on same device?

Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of my playlists available offline, then changing sett...

  • Casual Listener
  • Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of...
  • Maxim
  • Spotify Star
  • 641 Views
  • 1 replies
  • 0 likes
  • 641 Views
  • 1 replies
  • 0 likes

Songs repeat when switching to new devices

Device: ALL DEVICES Operating System Version: Yosemite, iOS 9, doesn't matter Spotify Version: Latest and previous Description: I use Spoitfy on my iPhone, iPad, Macbook, work windows laptop, and work iPhone. Anytime I migrate to another device to co...

  • Music Fan
  • Device: ALL DEVICES   Operating System Version: Yosemite, iOS 9, doesn't matter   Spotify Version: Latest and previous   Description:  I use Spoitfy on my iPhone, iPad, Mac...
  • kinzr13
  • Music Fan
  • 697 Views
  • 1 replies
  • 5 likes
  • Desktop
    iOS
    Mac
    Mobile
  • 697 Views
  • 1 replies
  • 5 likes

Crackling and distortion on songs which never happened before :(

Hi, I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted. I've isolated it down to my phone (iphone5) because I installed the app on my husbands (samsung galaxy 3) and it plays beautifully. A...

  • Casual Listener
  • Hi,   I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted.  I've isolated it down to my phone (iphone5) because I installed t...
  • serney-us
  • Newbie
  • 14259 Views
  • 8 replies
  • 0 likes
  • 14259 Views
  • 8 replies
  • 0 likes

7 day free trial

I accidentally clicked the 7 day free trial button will it charge my apple account?

  • Newbie
  • I accidentally clicked the 7 day free trial button will it charge my apple account?
  • Maxim
  • Spotify Star
  • 814 Views
  • 1 replies
  • 0 likes
  • 814 Views
  • 1 replies
  • 0 likes

Spotify changes song automaticaly after 3 minutes.... :-(

Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium. From time to time Spotify changes a Song after approx. 3 minutes without any action of me... Is this problem known? Regards from Switzerlanddose

  • Newbie
  • Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium.   From time to time Spotify changes a Song after approx. 3 minutes without any action o...
  • nipoka
  • Casual Listener
  • 791 Views
  • 2 replies
  • 0 likes
  • 791 Views
  • 2 replies
  • 0 likes

Spotify unexpectically crashes iPhone 6, iPad mini

Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app.Tried uninstalling/installing worked well for a month no...

  • Casual Listener
  • Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app. Tri...
  • 341 Views
  • 0 replies
  • 2 likes
  • 341 Views
  • 0 replies
  • 2 likes

Solved!! How can I see what songs are queued for downloading for offline listening?

300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.

  • Newbie
  • 300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.
  • AustinOswald
  • Regular
  • 8348 Views
  • 1 replies
  • 0 likes
  • 8348 Views
  • 1 replies
  • 0 likes

Spotify still stuck on old layout

I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number of users, but the latest should be accessed to all u...

  • Casual Listener
  • I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number o...
  • kirashi
  • Community Legend
  • 1078 Views
  • 3 replies
  • 0 likes
  • 1078 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify won't play

Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone and it still doesn't play. It works fine on the compu...

  • Casual Listener
  • Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone an...
  • ToesOnShrooms
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify adds music that isn't on my playlist

Hi, I have a playlist that I made with some musics that I like, and when I'm listening to it I like to take off some musics on the right corner button on the top, and spotify starts playing some random music that isn't even on the playlist.Can someon...

  • Newbie
  • Hi, I have a playlist that I made with some musics that I like, and when I'm listening to it I like to take off some musics on the right corner button on the top, and spotify starts playing some rand...
  • Maria_B
  • Moderator
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

The app won't download. iPhone 5s.

I while ago I enrolled in Apple's iOS beta program. While downloading their beta program I had to delete some apps to make space. Spotify being one if them. I've tried everything to get spotify back. I've restarted my phone multiple times, signed out...

  • Newbie
  • I while ago I enrolled in Apple's iOS beta program. While downloading their beta program I had to delete some apps to make space. Spotify being one if them. I've tried everything to get spotify back....
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Offline music doesn't show up

Often, when I go offline on my device, my "Songs" tab only shows a few songs (that are saved from local files, or can't even be played). As you can see, the offline album was downloaded, but if I open it, it doesn't show up in the listing. I've tried...

  • Casual Listener
  • Often, when I go offline on my device, my "Songs" tab only shows a few songs (that are saved from local files, or can't even be played). As you can see, the offline album was downloaded, but if I ope...
  • s_x
  • Casual Listener
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Solved!! ALL MY MUSIC (ALBUMS, SONGS... ) SAVED IS MISSING

In Iphone from this morning all my saved music is missing!!!! What the hell !!?? I want a solution. In my PC Computer is not missing This is VERY VERY AWFULL

  • Gig Goer
  • In Iphone from this morning all my saved music is missing!!!! What the hell !!?? I want a solution. In my PC Computer is not missing   This is  VERY VERY AWFULL    
  • julianehaan
  • Newbie
  • 1976 Views
  • 5 replies
  • 0 likes
  • 1976 Views
  • 5 replies
  • 0 likes

Phone call transfers playback to desktop; shouldn't

Steps to reproduce:1. Listen to Spotify on iPhone; have Spotify open (but not being used) on a Mac on the same WiFi network.2. Receive a phone call.3. Spotify stops music on the iPhone, but automatically starts playing it on the Mac. I just want musi...

  • Regular
  • Steps to reproduce: 1. Listen to Spotify on iPhone; have Spotify open (but not being used) on a Mac on the same WiFi network. 2. Receive a phone call. 3. Spotify stops music on the iPhone, bu...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Behind the lyrics not showing up on iPhone 6?

I have two devices an iPod 5 and an iPhone 6, i use the iPhone a looot more and noticed that the behind the lyrics option didnt show up anymore, i figured out that they had took it down, then i checked my iPod and it still works perfectly, and everyo...

  • Newbie
  • I have two devices an iPod 5 and an iPhone 6, i use the iPhone a looot more and noticed that the behind the lyrics option didnt show up anymore, i figured out that they had took it down, then i check...
  • Luc_K
  • Newbie
  • 802 Views
  • 2 replies
  • 0 likes
  • 802 Views
  • 2 replies
  • 0 likes