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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237369 Views

27 replies

5 likes

  • 237369 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118602 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
  • 2692 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305440 Views

62 replies

16 likes

  • 305440 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130794 Views

19 replies

38 likes

  • 130794 Views
  • 19 replies
  • 38 likes

I can't login my spotify using iPhone

I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.

Newbie

I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.

Hubo

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Songs simply won't play

I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens.Other songs in the CD will play, but just this and one other will not. I thought it might be an issue with the downloaded songs (the...

Casual Listener

I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens. Other songs in the CD will play, but just this and one other will not. I thou...

betsoid

Newbie

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
  • 0 likes

Solved!! Spotify stops playing music when I press the Home button

Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at all or try to turn my screen off, the music fades o...

Casual Listener

Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at ...

MattSuda

Spotify Star

7699 Views

3 replies

1 likes

  • 7699 Views
  • 3 replies
  • 1 likes

Volume bar disapears on random basis

=== START OF TEMPLATE ===Brief description of the issue: There is a random issue on iOS application where the voume bar disapears. Steps to reproduce the issue:First I did this: Open the applicationThen I did that: Play a songI also did this: N/AWhat...

Roadie

=== START OF TEMPLATE === Brief description of the issue: There is a random issue on iOS application where the voume bar disapears.   Steps to reproduce the issue: First I did this: Ope...

MattSuda

Spotify Star

1543 Views

6 replies

0 likes

  • 1543 Views
  • 6 replies
  • 0 likes

Auto update of download top 50 playlist

Hi There,Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they change?I have data set to off for downloading.Looked but ...

Music Fan

Hi There, Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they chan...

MattSuda

Spotify Star

3141 Views

1 replies

0 likes

  • 3141 Views
  • 1 replies
  • 0 likes

Spotify premium

HiI just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?

Newbie

Hi I just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?

MattSuda

Spotify Star

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

I can't play in order after a sort / search within a playlist.

When I'm on my iPhone and I search within a playlist, the songs are sorted, but no longer play in order. Why? It would be great to take the 2000+ songs in my playlist, sort all of the songs by one artist (from different albums, downloaded on differen...

Newbie

When I'm on my iPhone and I search within a playlist, the songs are sorted, but no longer play in order.  Why?  It would be great to take the 2000+ songs in my playlist, sort all of the son...

MattSuda

Spotify Star

549 Views

1 replies

0 likes

Search
  • 549 Views
  • 1 replies
  • 0 likes

help !

my downloaded offline songs are constantly getting deleted and my account is auto signing out ! please help ASAP

Regular

my downloaded offline songs are constantly getting deleted and my account is auto signing out ! please help ASAP

Hubo

Community Legend

1671 Views

11 replies

0 likes

  • 1671 Views
  • 11 replies
  • 0 likes

Logging in

I have tried logging in several times and all I keep getting come up is you've already created an account with this email address.I know that that's why I'm trying to log in I've changed my password 3 times and still can't log in

Newbie

I have tried logging in several times and all I keep getting come up is you've already created an account with this email address. I know that that's why I'm trying to log in I've changed my passwor...

MattSuda

Spotify Star

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

When I play music the aplication closes

Have been a couple of months since the application closes 20 seconds after I start listening to music. I have reinstalled but it remains the same.

Newbie

Have been a couple of months since the application closes 20 seconds after I start listening to music. I have reinstalled but it remains the same.

lilmingming21

Newbie

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Shuffle play is NOT random.

This is getting very ridiculous. When I shuffle my playlist of say 70 songs, which all come from a total of 4 or 5 bands, I get a long block of all of one artists's songs being played, and then another block of another artist's songs being played, an...

Casual Listener

This is getting very ridiculous. When I shuffle my playlist of say 70 songs, which all come from a total of 4 or 5 bands, I get a long block of all of one artists's songs being played, and then anoth...

896 Views

0 replies

3 likes

  • 896 Views
  • 0 replies
  • 3 likes

Spotify keeps stopping

Spotify keeps stopping. This just started happenening after the latest update of 8.4.0 It's very frustrating. I am using IOS and Sonos.

Casual Listener

Spotify keeps stopping. This just started happenening after the latest update of 8.4.0 It's very frustrating. I am using IOS and Sonos.

Saltspray

Casual Listener

1165 Views

6 replies

1 likes

  • 1165 Views
  • 6 replies
  • 1 likes

How to find DOWNLOAD History

Somehow recently all my downloaded albums,playlists,songs got deleted from my device.I want to download them all again and I cant remember them all is there any way where I can see what I downloaded in the past ?Thank you

Newbie

Somehow recently all my downloaded albums,playlists,songs got deleted from my device.I want to download them all again and I cant remember them all is there any way where I can see what I downloaded ...

MattSuda

Spotify Star

1501 Views

1 replies

0 likes

  • 1501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make the library more functional

What happened to "Downloads" in Your Library? It was there. Now is isn't. It was a really cool feature because you could keep ALL of you albums and playlists in full view with selecting "downloads" to hide everything except downloads. Now it's gone a...

Regular

What happened to "Downloads" in Your Library?   It was there. Now is isn't. It was a really cool feature because you could keep ALL of you albums and playlists in full view with selecting "dow...

Jim

Spotify Legend

1301 Views

9 replies

0 likes

  • 1301 Views
  • 9 replies
  • 0 likes

Spotify pauses/starts on its own

Last couple weeks on iphone 6s, spotify has started/stopped/and skipped tracks on its own. I have tried uninstalling and reinstalling several times, logging in and out, changing passwords, but nothing works.

Newbie

Last couple weeks on iphone 6s, spotify has started/stopped/and skipped tracks on its own. I have tried uninstalling and reinstalling several times, logging in and out, changing passwords, but nothin...

EmFanoe

Newbie

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Queueing another song while playing need help.

So, when I was queueing a song in my ipad, it works. Then one day (2 days go, to be exact) while I was listening to some songs, I queued a song then the current song starts to stutter then the app closes. I tried restarting the app many times, but to...

Newbie

So, when I was queueing a song in my ipad, it works. Then one day (2 days go, to be exact) while I was listening to some songs, I queued a song then the current song starts to stutter then the app cl...

412 Views

0 replies

1 likes

  • 412 Views
  • 0 replies
  • 1 likes

Solved!! See you live queue

Where has the queue button gone on the latest iOS update. It used to be in the top right corner on the now playing but now it is gone? Any ideas?

Newbie

Where has the queue button gone on the latest iOS update. It used to be in the top right corner on the now playing but now it is gone? Any ideas?

MattSuda

Spotify Star

1010 Views

4 replies

0 likes

  • 1010 Views
  • 4 replies
  • 0 likes

Green and Grey Arrows

I have been trying to sync my playlists so that I can listen offline. On some of my playlists, most of my tracks have a green arrow, but the entire playlist has a grey arrow next to it. Does this mean I can still listen to those songs offline even th...

Newbie

I have been trying to sync my playlists so that I can listen offline. On some of my playlists, most of my tracks have a green arrow, but the entire playlist has a grey arrow next to it. Does this mea...

alunam

Newbie

78750 Views

5 replies

0 likes

  • 78750 Views
  • 5 replies
  • 0 likes

**bleep** ?

Stopped only can't go out if shot down

Newbie

Stopped only can't go out if shot down

Bittencourt

Spotify Star

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes