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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43303 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108884 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
437622 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
301825 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Since the last 2 Spotify versions (running 7.9.0 now) when connecting my iPhone 6S with a lighting USB cable to my Volvo V60 MY13 the iPod track info stopped working. If works fine for the current song but as soon as the next song starts playing the ...
Since the last 2 Spotify versions (running 7.9.0 now) when connecting my iPhone 6S with a lighting USB cable to my Volvo V60 MY13 the iPod track info stopped working. If works fine for the curre...
Casual Listener
1337 Views
6 replies
0 likes
iPhone 7+, running iOS 10.1.1 and Spotify v7.5.0.1023. I'm able to log into the app, but nothing else. When I go to any tab (Home, Browse, Search, Radio) I get the three loading dots for a second, then am greeted with the error "An error occurred. Tr...
iPhone 7+, running iOS 10.1.1 and Spotify v7.5.0.1023. I'm able to log into the app, but nothing else. When I go to any tab (Home, Browse, Search, Radio) I get the three loading dots for a secon...
Casual Listener
1377 Views
3 replies
0 likes
I have several collaborative playlists and it's always fun to see who of my friends is adding songs, but all of a sudden, it's no longer showing that information on the iPhone app. Just the song, artist, and album. Anyone know why this is or how to v...
I have several collaborative playlists and it's always fun to see who of my friends is adding songs, but all of a sudden, it's no longer showing that information on the iPhone app. Just the song, art...
Newbie
919 Views
2 replies
5 likes
Have spotify premium.downloaded spotify multiple times. Will only get basic.Account info up to date and paid.Message says my premium trial is over when I log in
Have spotify premium.downloaded spotify multiple times. Will only get basic. Account info up to date and paid. Message says my premium trial is over when I log in
Spotify Star
620 Views
3 replies
0 likes
As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.
As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.
Community Legend
881 Views
6 replies
0 likes
I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes. I'll admit, my iPhone is the smallest iPhone 5 ava...
I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes....
Community Legend
400 Views
1 replies
0 likes
Hi there, I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not able to download any new tracks. is there anything else I can d...
Hi there, I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not abl...
249 Views
0 replies
0 likes
While there is no problem with my internet connection, I look offline. I tried to close offline mode but nothing changed. May it be because of ios9?
While there is no problem with my internet connection, I look offline. I tried to close offline mode but nothing changed. May it be because of ios9?
Spotify Star
352 Views
1 replies
0 likes
Hello,I've had Spotify premium for just over a year now and recently I've started having problems with music pausing during songs. When I go onto the app it says that my account is being used from a different device, but I have shut it down on all of...
Hello, I've had Spotify premium for just over a year now and recently I've started having problems with music pausing during songs. When I go onto the app it says that my account is being used from ...
Spotify Star
403 Views
1 replies
0 likes
So Spotify is not letting me download my local files onto my IPhone. I have them all in the playlist I want to download and am connected to same wifi while trying to download them. I have Spotify open on my phone and on my computer at the same time a...
So Spotify is not letting me download my local files onto my IPhone. I have them all in the playlist I want to download and am connected to same wifi while trying to download them. I have Spotify ope...
Newbie
546 Views
1 replies
0 likes
Just switched from Apple Music to Spotify and getting used to the interface. It seems like a super simple thing, but I can't figure out how to actually see an artist's songs when I'm on their page. You can see their albums and singles, but this is pr...
Just switched from Apple Music to Spotify and getting used to the interface. It seems like a super simple thing, but I can't figure out how to actually see an artist's songs when I'm on their page. Y...
Roadie
567 Views
1 replies
0 likes
So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to know for sure. I get about 3-4 ads for every 2 or 3 ...
So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to k...
Newbie
4666 Views
7 replies
3 likes
bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ipod sur l'autoradio !
bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ip...
521 Views
0 replies
0 likes
I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this only happens when I do not have wifi. I do have my c...
I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this o...
Casual Listener
2053 Views
1 replies
2 likes
I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?
I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?
Community Legend
424 Views
1 replies
0 likes
I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no internet. Yet, it is online and it is using my mobile data.
I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no interne...
Community Legend
6859 Views
16 replies
2 likes
I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options marked in my settings to recieve notifications and ...
I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options ...
Spotify Star
542 Views
1 replies
0 likes
I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem.The app constantly crashes while downloading.YES i've downlaoded the latest version.YES I've deleted and reinstalled (and lost the libraries I've a...
I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem. The app constantly crashes while downloading. YES i've downlaoded the latest version. YE...
389 Views
0 replies
0 likes
All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working.I'm using IOS 9.3.5Spotify version 8.4.0.643
All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working. I'm using IOS 9.3.5 Spotify version 8.4.0.643
Spotify Star
371 Views
1 replies
0 likes
I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged back in on my phone, I went to the playlists secti...
I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged...
Spotify Star
933 Views
1 replies
0 likes
