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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232353 Views

27 replies

5 likes

  • 232353 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113868 Views

116 replies

13 likes

Other
  • 113868 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2276 Views

0 replies

0 likes

iOS
  • 2276 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303830 Views

61 replies

16 likes

  • 303830 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129596 Views

19 replies

38 likes

  • 129596 Views
  • 19 replies
  • 38 likes

Superuser Contribution Someone using My Spotify

Hi!Someone is using My boyfriend Spotify and has change the mail and password

Newbie

Hi! Someone is using My boyfriend Spotify and has change the mail and password

Maria_B

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are my songs playing in order of most recently added?

I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?

Newbie

I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?

Maria_B

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

No guarda el orden de la playlist

No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el orden "Agregados recientemente", y tengo que selecc...

Newbie

No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el ...

MattSuda

Spotify Star

552 Views

1 replies

0 likes

iOS
  • 552 Views
  • 1 replies
  • 0 likes

Free trial

How do I start my free trial?

Casual Listener

How do I start my free trial?

Hubo

Community Legend

395 Views

1 replies

0 likes

iOS
  • 395 Views
  • 1 replies
  • 0 likes

I can't login my spotify using iPhone

I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.

Newbie

I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.

Hubo

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Songs simply won't play

I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens.Other songs in the CD will play, but just this and one other will not. I thought it might be an issue with the downloaded songs (the...

Casual Listener

I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens. Other songs in the CD will play, but just this and one other will not. I thou...

betsoid

Newbie

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
  • 0 likes

Solved!! Spotify stops playing music when I press the Home button

Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at all or try to turn my screen off, the music fades o...

Casual Listener

Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at ...

MattSuda

Spotify Star

7688 Views

3 replies

1 likes

  • 7688 Views
  • 3 replies
  • 1 likes

Volume bar disapears on random basis

=== START OF TEMPLATE ===Brief description of the issue: There is a random issue on iOS application where the voume bar disapears. Steps to reproduce the issue:First I did this: Open the applicationThen I did that: Play a songI also did this: N/AWhat...

Roadie

=== START OF TEMPLATE === Brief description of the issue: There is a random issue on iOS application where the voume bar disapears.   Steps to reproduce the issue: First I did this: Ope...

MattSuda

Spotify Star

1521 Views

6 replies

0 likes

  • 1521 Views
  • 6 replies
  • 0 likes

Auto update of download top 50 playlist

Hi There,Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they change?I have data set to off for downloading.Looked but ...

Music Fan

Hi There, Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they chan...

MattSuda

Spotify Star

3132 Views

1 replies

0 likes

  • 3132 Views
  • 1 replies
  • 0 likes

Spotify premium

HiI just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?

Newbie

Hi I just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?

MattSuda

Spotify Star

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

I can't play in order after a sort / search within a playlist.

When I'm on my iPhone and I search within a playlist, the songs are sorted, but no longer play in order. Why? It would be great to take the 2000+ songs in my playlist, sort all of the songs by one artist (from different albums, downloaded on differen...

Newbie

When I'm on my iPhone and I search within a playlist, the songs are sorted, but no longer play in order.  Why?  It would be great to take the 2000+ songs in my playlist, sort all of the son...

MattSuda

Spotify Star

548 Views

1 replies

0 likes

Search
  • 548 Views
  • 1 replies
  • 0 likes

help !

my downloaded offline songs are constantly getting deleted and my account is auto signing out ! please help ASAP

Regular

my downloaded offline songs are constantly getting deleted and my account is auto signing out ! please help ASAP

Hubo

Community Legend

1587 Views

11 replies

0 likes

  • 1587 Views
  • 11 replies
  • 0 likes

Logging in

I have tried logging in several times and all I keep getting come up is you've already created an account with this email address.I know that that's why I'm trying to log in I've changed my password 3 times and still can't log in

Newbie

I have tried logging in several times and all I keep getting come up is you've already created an account with this email address. I know that that's why I'm trying to log in I've changed my passwor...

MattSuda

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

When I play music the aplication closes

Have been a couple of months since the application closes 20 seconds after I start listening to music. I have reinstalled but it remains the same.

Newbie

Have been a couple of months since the application closes 20 seconds after I start listening to music. I have reinstalled but it remains the same.

lilmingming21

Newbie

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Shuffle play is NOT random.

This is getting very ridiculous. When I shuffle my playlist of say 70 songs, which all come from a total of 4 or 5 bands, I get a long block of all of one artists's songs being played, and then another block of another artist's songs being played, an...

Casual Listener

This is getting very ridiculous. When I shuffle my playlist of say 70 songs, which all come from a total of 4 or 5 bands, I get a long block of all of one artists's songs being played, and then anoth...

884 Views

0 replies

3 likes

  • 884 Views
  • 0 replies
  • 3 likes

Spotify keeps stopping

Spotify keeps stopping. This just started happenening after the latest update of 8.4.0 It's very frustrating. I am using IOS and Sonos.

Casual Listener

Spotify keeps stopping. This just started happenening after the latest update of 8.4.0 It's very frustrating. I am using IOS and Sonos.

Saltspray

Casual Listener

1149 Views

6 replies

1 likes

  • 1149 Views
  • 6 replies
  • 1 likes

How to find DOWNLOAD History

Somehow recently all my downloaded albums,playlists,songs got deleted from my device.I want to download them all again and I cant remember them all is there any way where I can see what I downloaded in the past ?Thank you

Newbie

Somehow recently all my downloaded albums,playlists,songs got deleted from my device.I want to download them all again and I cant remember them all is there any way where I can see what I downloaded ...

MattSuda

Spotify Star

1497 Views

1 replies

0 likes

  • 1497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make the library more functional

What happened to "Downloads" in Your Library? It was there. Now is isn't. It was a really cool feature because you could keep ALL of you albums and playlists in full view with selecting "downloads" to hide everything except downloads. Now it's gone a...

Regular

What happened to "Downloads" in Your Library?   It was there. Now is isn't. It was a really cool feature because you could keep ALL of you albums and playlists in full view with selecting "dow...

Jim

Spotify Legend

1281 Views

9 replies

0 likes

  • 1281 Views
  • 9 replies
  • 0 likes

Spotify pauses/starts on its own

Last couple weeks on iphone 6s, spotify has started/stopped/and skipped tracks on its own. I have tried uninstalling and reinstalling several times, logging in and out, changing passwords, but nothing works.

Newbie

Last couple weeks on iphone 6s, spotify has started/stopped/and skipped tracks on its own. I have tried uninstalling and reinstalling several times, logging in and out, changing passwords, but nothin...

EmFanoe

Newbie

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Queueing another song while playing need help.

So, when I was queueing a song in my ipad, it works. Then one day (2 days go, to be exact) while I was listening to some songs, I queued a song then the current song starts to stutter then the app closes. I tried restarting the app many times, but to...

Newbie

So, when I was queueing a song in my ipad, it works. Then one day (2 days go, to be exact) while I was listening to some songs, I queued a song then the current song starts to stutter then the app cl...

395 Views

0 replies

1 likes

  • 395 Views
  • 0 replies
  • 1 likes