Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

270680 Views

58 replies

14 likes

  • 270680 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171821 Views

507 replies

108 likes

  • 171821 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

114541 Views

19 replies

38 likes

  • 114541 Views
  • 19 replies
  • 38 likes

Spotify will not play music, says it's a premium feature

Hi, Spotify on my iPhone has not been able to play any music, and whenever I try hitting the "shuffle play" button, a message pops up saying that it is "a premium feature". On top of that, all of the music in Spotify are greyed out and cannot be play...

Casual Listener

Hi, Spotify on my iPhone has not been able to play any music, and whenever I try hitting the "shuffle play" button, a message pops up saying that it is "a premium feature". On top of that, all of the...

Tommyorsan

Casual Listener

628 Views

4 replies

0 likes

  • 628 Views
  • 4 replies
  • 0 likes

Spotify wont let me choose which device to connect to

Spotify keeps on trying to connect to my pc at home or my phone and wont let me change it so it plays out of the spotify web player on this pc, everytime i click it tells me it will play out of it but at the bottom it still says its playing out of my...

Newbie

Spotify keeps on trying to connect to my pc at home or my phone and wont let me change it so it plays out of the spotify web player on this pc, everytime i click it tells me it will play out of it bu...

CryticalAce

Spotify Star

2228 Views

1 replies

0 likes

  • 2228 Views
  • 1 replies
  • 0 likes

A music player without an easily accessible volume control..?

A music player without an easly accessible volume control..?Is that a serious design decesion..? Accessing Play / Stop / Volume are the 3 MOST important buttons. Actually volume control is more important than next / previous buttons. I tell you an ex...

Music Fan

A music player without an easly accessible volume control..? Is that a serious design decesion..? Accessing Play / Stop / Volume are the 3 MOST important buttons. Actually volume control is mor...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Song skipped over in queue

Hello, I've recently had a problem when listening to music in random queue where it just completely skips one specific song whenever it should play, wondering what I should do about this. Skipped song appears as shown in the picture.

Newbie

Hello, I've recently had a problem when listening to music in random queue where it just completely skips one specific song whenever it should play, wondering what I should do about this. Skipped son...

MattSuda

Spotify Star

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

Notifications struggles!!!!

Im a user of spotify on my iphone 7 plus im not recieving any notifications of new music from artists i follow. i have all push notifications enabled in the app and in the IOS settings wondering what the issue is causing this???

Newbie

Im a user of spotify on my iphone 7 plus im not  recieving any notifications of new music from artists i follow. i have all push notifications enabled in the app and in the IOS settings wonderin...

MattSuda

Spotify Star

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Remove thumb up/down

How do I remove the thumb up/down button from the iPhone lock screen? I just want a 'Back' button.

Newbie

How do I remove the thumb up/down button from the iPhone lock screen? I just want a 'Back' button.

Specialworld

Community Legend

601 Views

1 replies

1 likes

  • 601 Views
  • 1 replies
  • 1 likes

Album label too large and unclear

With the latest Spotify update on 20th April for Ipad, the socalled album label that you can enlarge by clicking on it twice now covers more than the full screen and is also very unclear.

Casual Listener

With the latest Spotify update on 20th April for Ipad, the socalled album label that you can enlarge by clicking on it twice now covers more than the full screen and is also very unclear.

cadmielp

Roadie

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

why cant i listen to a whole folder on my iphone(shuffel button gone) / but on my mac or pc it works

since the last few updates the shuffelbutton for an whole folder is gone !! why did you do that ?greetingsalex

Casual Listener

since the last few updates the shuffelbutton for an whole folder is gone !! why did you do that ? greetings alex

alkurable

Casual Listener

429 Views

2 replies

0 likes

  • 429 Views
  • 2 replies
  • 0 likes

Solved!! Always "Downloading" Message

Awhile back I had 2 songs downloaded via desktop and put in playlists and my saved songs on iphone via local files, After which I got my phone resetted and also my Pc so those files are gone and now when I dl the playlist those songs were in it will ...

Regular

Awhile back I had 2 songs downloaded via desktop and put in playlists and my saved songs on iphone via local files, After which I got my phone resetted and also my Pc so those files are gone and now ...

Tom

Community Legend

4441 Views

3 replies

0 likes

  • 4441 Views
  • 3 replies
  • 0 likes

wrong facebook account

Somebody has linked his facebook account to my spotify account, and I can't change it back. When I try the 'connect to facebook'-button in my settings, I get an error message. It says to try again later but I've tried several times the past few days ...

Casual Listener

Somebody has linked his facebook account to my spotify account, and I can't change it back.   When I try the 'connect to facebook'-button in my settings, I get an error message. It says to try...

Tom

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Solved!! No album cover in offline mode

Hi I noticed a bug directly after the iOS update. When you're in offline mode, no album covers are visible in the app. However, they are visible in the "locked screen"-view. Please fix this...

Newbie

Hi   I noticed a bug directly after the iOS update. When you're in offline mode, no album covers are visible in the app. However, they are visible in the "locked screen"-view. Please fix thi...

user-removed

Not applicable

28045 Views

89 replies

6 likes

  • 28045 Views
  • 89 replies
  • 6 likes

Solved!! Playlist will play other songs not in my playlist

Hey all,Ive made a Playlist and it will play songs that isnt in my playlist. For example, I have Bon Jovi "Living on a prayer" but it will also play other Bon Jovi songs that I havent added.Any help to stop this?Many thanks

Newbie

Hey all, Ive made a Playlist and it will play songs that isnt in my playlist. For example, I have Bon Jovi "Living on a prayer" but it will also play other Bon Jovi songs that I havent added. Any...

Tom

Community Legend

845 Views

1 replies

0 likes

  • 845 Views
  • 1 replies
  • 0 likes

Artist page doesn't divide songs with a album row.

My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a continuous list with all albums seperate but no alb...

Casual Listener

My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a ...

Tom

Community Legend

828 Views

1 replies

0 likes

album
artist
artwork
display
iphone
not
page
showing
  • 828 Views
  • 1 replies
  • 0 likes

No facebook login possible

Hi,I've been trying to connect to facebook from the iOS app. The app is indeed allowed on facebook but I still can't reach my friends or be logged in. I've just created a family account and had a previous account from which I want to import the playl...

Casual Listener

Hi, I've been trying to connect to facebook from the iOS app. The app is indeed allowed on facebook but I still can't reach my friends or be logged in. I've just created a family account and had a p...

MattSuda

Spotify Star

521 Views

3 replies

0 likes

  • 521 Views
  • 3 replies
  • 0 likes

Solved!! Songs in Playlist

My Girlfriend made a playlist for me which is also public, I followed it and the first 26 Songs are Downloaded but on her phone there are over 120 songs wich are not even shown on my phone. Not in the app or in the browser version of spotify. I alrea...

Regular

My Girlfriend made a playlist for me which is also public, I followed it and the first 26 Songs are Downloaded but on her phone there are over 120 songs wich are not even shown on my phone. Not in th...

Julian_V

Regular

1122 Views

10 replies

0 likes

  • 1122 Views
  • 10 replies
  • 0 likes

Solved!! "PLAY ALL" playlist folder option desappear

Since a few Spotify releases on Iphone (1 month about), the option that allow to play all songs inluded in a folder of many playlists has vanished. I still have this option on Mac and windows desktop versions, but not on Iphone. This is a shame becau...

Casual Listener

Since a few Spotify releases on Iphone (1 month about), the option that allow to play all songs inluded in a folder of many playlists has vanished.  I still have this option on Mac and windows ...

MattSuda

Spotify Star

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

Login via Facebook not working (Iphone)

Hi, The last couple of days, spotify was offline even though i was connected to the internet. I read, that i should delete the App from my Iphone and re-install it, which is exactly what i did (also i have updated to the new version of iOS). However,...

Newbie

Hi,   The last couple of days, spotify was offline even though i was connected to the internet. I read, that i should delete the App from my Iphone and re-install it, which is exactly what i d...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Downloaded tracks being deleted

So I switched from an Android phone with SD card to iphone 7 last week.I have been a vocal critic of Spotify on the Android forums for the persistent (since I have been premium member 2-3 years) problem of downloaded tracks being deleted (and requiri...

Roadie

So I switched from an Android phone with SD card to iphone 7 last week. I have been a vocal critic of Spotify on the Android forums for the persistent (since I have been premium member 2-3 years) pr...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

'Save album' button sves songs instead

When I save a whole album it no longer saves the album in 'Albums' like it used to. Instead it saves every song in the album under 'Songs'. Has anyone else had this problem and been able to fix it? I am on a 6s+ ios up to date.

Casual Listener

When I save a whole album it no longer saves the album in 'Albums' like it used to. Instead it saves every song in the album under 'Songs'. Has anyone else had this problem and been able to fix it? I...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes