Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237378 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118602 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447113 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305442 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Dare to post in Japanese. ローカルファイルをiPhoneで再生できない場合があります。具体的には iTunes11.xx.xx でエンコードした楽曲はiPhoneにダウンロードして再生ができますが、iTunes 9.xx.xx でエンコードした楽曲がダウンロードされません。なお、Windows PC上のSpotify Softwareからはいずれのタイプの楽曲も再生できます。どうしてでしょうか？
Dare to post in Japanese. ローカルファイルをiPhoneで再生できない場合があります。具体的には iTunes11.xx.xx でエンコードした楽曲はiPhoneにダウンロードして再生ができますが、iTunes 9.xx.xx でエンコードした楽曲がダウンロードされません。なお、Windows PC上のSpotify Softwareからはいずれのタイ...
Casual Listener
780 Views
2 replies
0 likes
bonjour à tous, j'ai pour la 2e fois deja un problème avec l'ordre des morceaux de ma playlist qui se sont tout à coup tous inversés. c'est à dire le premier morceau se retrouve en dernier et inversement.j'ai réinstallé l'application plusieurs fois s...
bonjour à tous, j'ai pour la 2e fois deja un problème avec l'ordre des morceaux de ma playlist qui se sont tout à coup tous inversés. c'est à dire le premier morceau se retrouve en der...
344 Views
0 replies
0 likes
I can only listen to songs that I have downloaded for offline listening. When I try to listen online the app just closes itself within a matter of seconds.
I can only listen to songs that I have downloaded for offline listening. When I try to listen online the app just closes itself within a matter of seconds.
Casual Listener
387 Views
2 replies
0 likes
This has been happening for over a month. Downloads get undownloaded. Every time I play music it stops randomly. I've lost a lot of tracks. I have uninstalled and reinstalled. Still problematic.
This has been happening for over a month. Downloads get undownloaded. Every time I play music it stops randomly. I've lost a lot of tracks. I have uninstalled and reinstalled. Still problematic.
Casual Listener
427 Views
1 replies
0 likes
My music stops playing after 7-10 seconds. I can skip the song and it's does the same thing to the next song. The ads play perfectly, but that is it. Please help!
My music stops playing after 7-10 seconds. I can skip the song and it's does the same thing to the next song. The ads play perfectly, but that is it. Please help!
285 Views
0 replies
0 likes
Hi, I'm very upset! I have start my Spotify today morning after automatic update.Last Spotify update transform my IPad into a huge iPhone i was very satisfied, it was nicely organized app until now. Now I can see only one playlist at time. Menu moved...
Hi, I'm very upset! I have start my Spotify today morning after automatic update. Last Spotify update transform my IPad into a huge iPhone 😞 i was very satisfied, it was nicely organized app...
Gig Goer
2901 Views
17 replies
18 likes
Hi people, I just installed Spotify on my Iphone. Some things are unclear to me: 1. Where can I find the 'help' button?2. When I want to listen to music I can only shuffle the tracks, why is that? And what if I want to listen to the tracks like they ...
Hi people, I just installed Spotify on my Iphone. Some things are unclear to me: 1. Where can I find the 'help' button? 2. When I want to listen to music I can only shuffle the tracks, why ...
Regular
808 Views
4 replies
0 likes
I have Premium accoung activated on 4 devices and now all of a sudden when I´m listening to music on my Ipad all the songs stop playing half way trough. I´ve deleted the app, reinstalled it, logged out and in again, have tried offline mode and online...
I have Premium accoung activated on 4 devices and now all of a sudden when I´m listening to music on my Ipad all the songs stop playing half way trough. I´ve deleted the app, reinstalled it, logged o...
Casual Listener
561 Views
1 replies
0 likes
Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update.My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in the background. What I mean by this is my last track w...
Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update. My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in...
Regular
938 Views
2 replies
0 likes
Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to repeat all of them indefinatly. It also plays the sam...
Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to re...
377 Views
0 replies
0 likes
Hi there ,I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a hindereance .Any body got any ideas?
Hi there , I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a h...
Spotify Star
2205 Views
1 replies
4 likes
Seems like I encountered another bug in 8.4.0.The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't reflected in the iOS app, even while the app is open and sees...
Seems like I encountered another bug in 8.4.0. The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't ref...
315 Views
0 replies
0 likes
Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.
Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.
Casual Listener
465 Views
2 replies
0 likes
Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the playlist on my desktop, but not on my phone. Can someo...
Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the pla...
Casual Listener
642 Views
2 replies
1 likes
My apologies, as this is probably an old topic; but I don't see it, so.... I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). The phone and the car are connected via Bluetooth. Whenever i star...
My apologies, as this is probably an old topic; but I don't see it, so.... I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). &...
Spotify Star
51317 Views
1 replies
2 likes
I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the problem is that I don't want to see behind the lyrics o...
I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the prob...
Newbie
12652 Views
4 replies
1 likes
Hi!Someone is using My boyfriend Spotify and has change the mail and password
Hi! Someone is using My boyfriend Spotify and has change the mail and password
Moderator
402 Views
1 replies
0 likes
I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?
I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?
Moderator
377 Views
1 replies
0 likes
No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el orden "Agregados recientemente", y tengo que selecc...
No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el ...
Spotify Star
557 Views
1 replies
0 likes
How do I start my free trial?
How do I start my free trial?
Community Legend
404 Views
1 replies
0 likes
