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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29866 Views

40 replies

9 likes

  • 29866 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94444 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

971 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293590 Views

60 replies

15 likes

  • 293590 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123618 Views

19 replies

38 likes

  • 123618 Views
  • 19 replies
  • 38 likes

Increase in ads for free users?

So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to know for sure. I get about 3-4 ads for every 2 or 3 ...

Regular

So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to k...

benfefe

Newbie

4494 Views

7 replies

3 likes

  • 4494 Views
  • 7 replies
  • 3 likes

connection application autoradio pioneer

bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ipod sur l'autoradio !

Newbie

bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ip...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Can't find Spotify network, dns problem

I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this only happens when I do not have wifi. I do have my c...

Newbie

I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this o...

op1ekun

Casual Listener

2015 Views

1 replies

2 likes

  • 2015 Views
  • 1 replies
  • 2 likes

iPad app

I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?

Newbie

I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?

Hubo

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Solved!! Online even when mobile data turned off for Spotify

I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no internet. Yet, it is online and it is using my mobile data.

Casual Listener

I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no interne...

Hubo

Community Legend

6665 Views

16 replies

2 likes

  • 6665 Views
  • 16 replies
  • 2 likes

No Push Notifications

I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options marked in my settings to recieve notifications and ...

Newbie

I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options ...

MattSuda

Spotify Star

520 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify crashing while downloading

I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem.The app constantly crashes while downloading.YES i've downlaoded the latest version.YES I've deleted and reinstalled (and lost the libraries I've a...

Casual Listener

I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem. The app constantly crashes while downloading. YES i've downlaoded the latest version. YE...

374 Views

0 replies

0 likes

  • 374 Views
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My browse option isn't working

All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working.I'm using IOS 9.3.5Spotify version 8.4.0.643

Newbie

All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working. I'm using IOS 9.3.5 Spotify version 8.4.0.643

MattSuda

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
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Solved!! Playlists not working

I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged back in on my phone, I went to the playlists secti...

Newbie

I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged...

MattSuda

Spotify Star

904 Views

1 replies

0 likes

  • 904 Views
  • 1 replies
  • 0 likes

Failing to download a song?

So I'm operating on iOS with a premium account. I'm trying to download a song ("Forced into Fire by For Today on their Wake album) and it won't download. It continuously tries to download and thus won't allow me to download any other songs. I've trie...

Newbie

So I'm operating on iOS with a premium account. I'm trying to download a song ("Forced into Fire by For Today on their Wake album) and it won't download. It continuously tries to download and thus wo...

jfert

Roadie

531 Views

1 replies

0 likes

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  • 1 replies
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Playlist will not shuffle new songs I add to it

I keep a playlist of my favorite albums from the year and I listen to it on shuffle when I drive. Recently I've run into a problem where the playlist will NEVER play the songs from the latest album I added. I can't make sense of it and I'm losing my ...

Newbie

I keep a playlist of my favorite albums from the year and I listen to it on shuffle when I drive. Recently I've run into a problem where the playlist will NEVER play the songs from the latest album I...

952 Views

0 replies

1 likes

shuffle
Shuffle Algorithm
Shuffle in playlists
  • 952 Views
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App keeps crashing after latest update

The iOs app is crashing for me around 90% of the time since the last update. It will start playing a song for 10-20 seconds and then crash, which is extremely infuriating.

Regular

The iOs app is crashing for me around 90% of the time since the last update. It will start playing a song for 10-20 seconds and then crash, which is extremely infuriating.

shlomok

Regular

2437 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Web player insists on using an iOS device.

OK I get hometoday and head to my study room and try turning on spotify on my browser. No music. Its trying to play to my iPad which is on the 2nd floor. I have no way to change devices, no option other than walk up 2 flights of stairs? I went to my ...

Music Fan

OK I get hometoday and head to my study room and try turning on spotify on my browser. No music. Its trying to play to my iPad which is on the 2nd floor. I have no way to change devices, no option ot...

Tiemmothi

Music Fan

841 Views

2 replies

0 likes

grr
  • 841 Views
  • 2 replies
  • 0 likes

Music disappearing from playlist

For some time I had problems with songs disappearing from my playlist. Then it suddenly stopped and I didn't think much about it. Now today, I watched about 10-20 songs being gone from the playlist I listened to this morning. And now these songs are ...

Regular

For some time I had problems with songs disappearing from my playlist. Then it suddenly stopped and I didn't think much about it. Now today, I watched about 10-20 songs being gone from the playlist I...

Thisisemilie

Regular

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

album showing up on desktop but not mobile

I dont know if this is a common issue with some music but Ive noticed 'machina' from smashing pumpkins doesnt appear on my iphone or ipad...at least not the songs just the album but the desktop version on mac has the whole album...is this a problem o...

Newbie

I dont know if this is a common issue with some music but Ive noticed 'machina' from smashing pumpkins doesnt appear on my iphone or ipad...at least not the songs just the album but the desktop versi...

475 Views

0 replies

1 likes

  • 475 Views
  • 0 replies
  • 1 likes

Superuser Contribution Facebook Login to wrong Facebook account

Today, my Spotify App logged out on my iPhone. I am trying to get logged back in. I have 2 Facebook Accounts. It keeps logging me into my OTHER Facebook account. The account that I'm logged into right now is the one I want logged into on my iPhone. I...

Casual Listener

Today, my Spotify App logged out on my iPhone.  I am trying to get logged back in.  I have 2 Facebook Accounts.  It keeps logging me into my OTHER Facebook account. The account  t...

MarcosOsorio

Newbie

9807 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Lag/Loading problems on saved playlists

Good Morning, So recently i have stumbled upon an unsual error. First off, i am running ios 10.3.1 the latest from apple and the latest version of spotify as well. I have downloaded playlists and what not within the app. When i go to scroll i sometim...

Regular

Good Morning,   So recently i have stumbled upon an unsual error. First off, i am running ios 10.3.1 the latest from apple and the latest version of spotify as well. I have downloaded playlist...

MattSuda

Spotify Star

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

App won't open

Hi!I downloaded the nwe verison today and since then I can't open the app.I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works.What can I do? - Celi

Newbie

Hi! I downloaded the nwe verison today and since then I can't open the app. I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works. What can I do? &n...

Hubo

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

No explict tags or features on the lockscreen?

I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me

Newbie

I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me

MattSuda

Spotify Star

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes