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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70436 Views
  • 16 replies
  • 37 likes
  • 70436 Views
  • 16 replies
  • 37 likes

Says i Dont have premium but i do!

So 2 days ago Spotify tells me im not a premium member, thing is that i am. Through My phonebill i pay for premium every month and i have been for a while. Now when i log on, it shows 0 tracks on all My playlists. When opening them, the tracks are th...

  • Casual Listener
  • So 2 days ago Spotify tells me im not a premium member, thing is that i am. Through My phonebill i pay for premium every month and i have been for a while. Now when i log on, it shows 0 tracks on a...
  • Kawas01
  • Newbie
  • 1321 Views
  • 7 replies
  • 0 likes
  • 1321 Views
  • 7 replies
  • 0 likes

Spotify crashes when online (iPhone 6)

Whenever I'm online, the app crashes within a minute. It happens no matter what else I'm doing. If I'm doing nothing except using Spotify, it happens. When I'm offline, it works fine. I'm using an iPhone 6.iOS Version 10.2.1Spotify app Version 8.1.0....

  • Casual Listener
  • Whenever I'm online, the app crashes within a minute.  It happens no matter what else I'm doing.  If I'm doing nothing except using Spotify, it happens.   When I'm offline, it w...
  • Robert_W
  • Community Legend
  • 1126 Views
  • 7 replies
  • 0 likes
  • 1126 Views
  • 7 replies
  • 0 likes

Shuffle several playlists in a map

Since the last update I can't shuffle the playlists that are in one map. If I go to the desktop version it is still possible but not on my iPhone 7+ (version: 8.1.0.623). I do have a premium account.Thanks for any solution!

  • Casual Listener
  • Since the last update I can't shuffle the playlists that are in one map. If I go to the desktop version it is still possible but not on my iPhone 7+ (version: 8.1.0.623). I do have a premium account....
  • MattSuda
  • Spotify Star
  • 1304 Views
  • 8 replies
  • 4 likes
  • 1304 Views
  • 8 replies
  • 4 likes

Music deleted. Don't buy premium.

Today I started a cross country road trip. As I went to use Spotify to play music I realized all of my downloaded music was deleted. This is the second time it has happened to me on a road trip where I don't have access to internet until I'm in a hot...

  • Newbie
  • Today I started a cross country road trip. As I went to use Spotify to play music I realized all of my downloaded music was deleted. This is the second time it has happened to me on a road trip where...
  • MattSuda
  • Spotify Star
  • 498 Views
  • 5 replies
  • 0 likes
  • 498 Views
  • 5 replies
  • 0 likes

HELP!

1. Why in the section of artist only shows me the artist that I follow and not the ones that I download?2. How can I download one song offline in a playlist or album but only that song, not the complete album?

  • Newbie
  • 1. Why in the section of artist only shows me the artist that I follow and not the ones that I download? 2. How can I download one song offline in a playlist or album but only that song, not the com...
  • MartinStoichkov
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Lost functionality after latest update iOS 8.1.0.623

After last update it's no longer possible to search for, for example an artist, in many playlists at the same time (in the same folder). Can you please re-add this functionality in a coming update? I miss it!

  • Newbie
  • After last update it's no longer possible to search for, for example an artist, in many playlists at the same time (in the same folder). Can you please re-add this functionality in a coming update? I...
  • MattSuda
  • Spotify Star
  • 573 Views
  • 1 replies
  • 1 likes
  • 573 Views
  • 1 replies
  • 1 likes

Explicit Versions

Good afternoon, I am facing difficulties in relation to the explicit versions, the songs in the explained versions are censored

  • Newbie
  • Good afternoon, I am facing difficulties in relation to the explicit versions, the songs in the explained versions are censored
  • MattSuda
  • Spotify Star
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Spotify censors songs on iPhone but does not on the exact same song on Mac. Help!

When playing a song on mac, it plays explicit as normal. I pause the song, open Spotify on my phone and it shows me where I left in that same song. On my mac, it recognizes that the music is playing through my phone. I rewind in that same song that I...

  • Newbie
  • When playing a song on mac, it plays explicit as normal. I pause the song, open Spotify on my phone and it shows me where I left in that same song. On my mac, it recognizes that the music is playing ...
  • MattSuda
  • Spotify Star
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

Account on iOs gets hijacked

I have a premium account and am running version 6.8.0.3786 on an iPhone 6S. I keep getting the issue where my account gets hijacked by some foreign user. I already kicked off all other users and changed my FB password. They still keep hijacking my ac...

  • Newbie
  • I have a premium account and am running version 6.8.0.3786 on an iPhone 6S.  I keep getting the issue where my account gets hijacked by some foreign user.  I already kicked off all other us...
  • MattSuda
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

How to connect Spotify in Pioneer

Hi All, I need some advice here... I use Samsung Galaxy Note 5 and Iphone 7, and i want to play spotify on my car audio (Pioneeer AVH-X585 BT).I can play music with Spotify, but it connect as Bluetooth Audio, or Ipod Music, and I cant browse or choos...

  • Newbie
  • Hi All,  I need some advice here... 🙂 I use Samsung Galaxy Note 5 and Iphone 7, and i want to play spotify on my car audio (Pioneeer AVH-X585 BT). I can play music with Spotify, but it conne...
  • 703 Views
  • 0 replies
  • 1 likes
  • 703 Views
  • 0 replies
  • 1 likes

Songs/Albums disappeared?

Hello! On my phone, a lot of my songs just disappeared. I search for the album and it's not there, steaming or downloaded. I went on the Spotify Webplayer and found this: (Attachment). What's going on? I can't play any of those grayed out songs, let ...

  • Casual Listener
  • Hello!   On my phone, a lot of my songs just disappeared. I search for the album and it's not there, steaming or downloaded. I went on the Spotify Webplayer and found this: (Attachment). ...
  • MattSuda
  • Spotify Star
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

[iPhone] 'Remove' song from playlist ability

I mainly use spotify on my iphone on the go. I love to listen to playlists but often just add whole albums to playlists as it is quicker. But I'd REALLY love to be able to delete or 'remove' songs from playlists as i'm listening back to them, to remo...

  • Casual Listener
  • I mainly use spotify on my iphone on the go. I love to listen to playlists but often just add whole albums to playlists as it is quicker. But I'd REALLY love to be able to delete or 'remove' songs fr...
  • MattSuda
  • Spotify Star
  • 779 Views
  • 1 replies
  • 0 likes
  • 779 Views
  • 1 replies
  • 0 likes

Cannot find songs dragged onto desktop and now playlist is empty!

I was trying to drag the names of the songs in my playlist onto my Mac desktop. Now they are not on the desktop, and the playlist is empty! Is there anyway to find these songs? I really just need the names, so I can recreate the list. I worked so har...

  • Casual Listener
  • I was trying to drag the names of the songs in my playlist onto my Mac desktop.  Now they are not on the desktop, and the playlist is empty!  Is there anyway to find these songs?  I re...
  • MattSuda
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Solved!! Song unavailable?

I have been having an ongoing issue for the last few days with Spotify showing song unavailable for a large amount of songs from one particular artist. Any suggestions on how to fix it?

  • Newbie
  • I have been having an ongoing issue for the last few days with Spotify showing song unavailable for a large amount of songs from one particular artist. Any suggestions on how to fix it?
  • MattSuda
  • Spotify Star
  • 1416 Views
  • 1 replies
  • 0 likes
  • 1416 Views
  • 1 replies
  • 0 likes

Devices disappeared

I listen on my iPad @ home & use phone as a remote. Now I can't. Apps up to date

  • Newbie
  • I listen on my iPad @ home & use phone as a remote. Now I can't. Apps up to date
  • MattSuda
  • Spotify Star
  • 1241 Views
  • 1 replies
  • 0 likes
  • 1241 Views
  • 1 replies
  • 0 likes

Using Spotify in Mexico

I am getting married on a beach in Mexico. I was wandering if I can use my spotify list as my DJ? Will spotify work in Mexico, I usually keep my phone in airplane mode and only listen to itunes but I prefer spotify. I need it to be reliable if this i...

  • Casual Listener
  • I am getting married on a beach in Mexico. I was wandering if I can use my spotify list as my DJ? Will spotify work in Mexico, I usually keep my phone in airplane mode and only listen to itunes but I...
  • MattSuda
  • Spotify Star
  • 8541 Views
  • 3 replies
  • 0 likes
  • 8541 Views
  • 3 replies
  • 0 likes

Solved!! New iPhone - difficulties logging in

Hi there, I have a new iPhone. I downloaded the Spotify App and I click on the "Already a user? Log In" button. When I enter my email and password on the next screen, it comes up with an error message: "You've already created an account with this ema...

  • Casual Listener
  • Hi there, I have a new iPhone.  I downloaded the Spotify App and I click on the "Already a user?  Log In" button.  When I enter my email and password on the next screen, it comes up wi...
  • pelirroja-sg
  • Casual Listener
  • 453 Views
  • 2 replies
  • 0 likes
  • 453 Views
  • 2 replies
  • 0 likes

After cancelling a search in my library my spotify keeps playing the same song on loop - queue prob

My problem is a bit weird and I'm not totally sure how to describe it, but I will try my best. I have about 900 songs on my Spotify currently loaded into my library. If I were to press "shuffle play" my songs would proceed as normal but ifif I wanted...

  • Newbie
  • My problem is a bit weird and I'm not totally sure how to describe it, but I will try my best.   I have about 900 songs on my Spotify currently loaded into my library. If I were to press "shuf...
  • MattSuda
  • Spotify Star
  • 404 Views
  • 1 replies
  • 1 likes
  • 404 Views
  • 1 replies
  • 1 likes

Spotify app for the roku tv

Hello all!I've had an issue pop up on the Spotify app on the tv. I don't know if this is Spotify changing things. But just recently when I've gone onto the tv app. The 'playlist' and 'starred' option has disappear on the app itself. On a side note: T...

  • Newbie
  • Hello all! I've had an issue pop up on the Spotify app on the tv. I don't know if this is Spotify changing things. But just recently when I've gone onto the tv app. The 'playlist' and 'starred' op...
  • MattSuda
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Starting Spotify causes ios 10 to reboot

Since upgrading to the latest spotify and ios 10.02 after about 20 seconds of spotify being open the phone reboots itselfI've removed spotify hard reboot and reinstalled but no change. No other apps have this problemDoesnt matter if i start audio pla...

  • Regular
  • Since upgrading to the latest spotify and ios 10.02 after about 20 seconds of spotify being open the phone reboots itself I've removed spotify hard reboot and reinstalled but no change. No other a...
  • Davel2
  • Regular
  • 815 Views
  • 5 replies
  • 0 likes
  • 815 Views
  • 5 replies
  • 0 likes