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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232398 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113922 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2282 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303843 Views

61 replies

16 likes

  • 303843 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129607 Views

19 replies

38 likes

  • 129607 Views
  • 19 replies
  • 38 likes

Songs pause/freeze after 11 seconds and won't play again?

Occasionally, when I try to play a song, the song will randomly freeze (it doesn't pause, the little icon says it is still playing) and the timer freezes. I can't play the song again unless I uninstall and reinstall the entire app. This always happen...

Visitor

Occasionally, when I try to play a song, the song will randomly freeze (it doesn't pause, the little icon says it is still playing) and the timer freezes. I can't play the song again unless I uninsta...

Scottlycz

Newbie

844 Views

1 replies

1 likes

  • 844 Views
  • 1 replies
  • 1 likes

My playlist is not playing in order

I have my playlist sorted by the artist and shuffling is off but the songs just don't play in order however when I connect to PC and select listen on iPhone the songs play in order. Please help me because this is driving me crazy. Thanks in advance

Regular

I have my playlist sorted by the artist and shuffling is off but the songs just don't play in order however when I connect to PC and select listen on iPhone the songs play in order. Please help me be...

Bittencourt

Spotify Star

1633 Views

9 replies

1 likes

  • 1633 Views
  • 9 replies
  • 1 likes

Sort order recently added

Hi, My playlist does not sort in the right order when choosing recently added.The default sort order (ascending) should simply be reversed to descending when choosing recently added but on several devices this does not work. This is using ios version...

Casual Listener

Hi,   My playlist does not sort in the right order when choosing recently added. The default sort order (ascending) should simply be reversed to descending when choosing recently added but on...

kokkiloras

Casual Listener

926 Views

2 replies

0 likes

Android
iOS
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Spotify only playing 11 seconds of songs!

Hey guys,Never had a single problem with Spotify (I have Spotify Premium) till today but this morning I have noticed that certain songs will only allow me to play the first 11 or so seconds of the song before it stops playing. The bar also stops movi...

Casual Listener

Hey guys, Never had a single problem with Spotify (I have Spotify Premium) till today but this morning I have noticed that certain songs will only allow me to play the first 11 or so seconds of th...

mikburls

Casual Listener

3712 Views

6 replies

4 likes

  • 3712 Views
  • 6 replies
  • 4 likes

楽曲がダウンロードされない

Dare to post in Japanese. ローカルファイルをiPhoneで再生できない場合があります。具体的には iTunes11.xx.xx でエンコードした楽曲はiPhoneにダウンロードして再生ができますが、iTunes 9.xx.xx でエンコードした楽曲がダウンロードされません。なお、Windows PC上のSpotify Softwareからはいずれのタイプの楽曲も再生できます。どうしてでしょうか?

Casual Listener

Dare to post in Japanese.   ローカルファイルをiPhoneで再生できない場合があります。具体的には iTunes11.xx.xx でエンコードした楽曲はiPhoneにダウンロードして再生ができますが、iTunes 9.xx.xx でエンコードした楽曲がダウンロードされません。なお、Windows PC上のSpotify Softwareからはいずれのタイ...

spmatu

Casual Listener

775 Views

2 replies

0 likes

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  • 2 replies
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Probleme avec l'odre des morceaux sur ma playlist

bonjour à tous, j'ai pour la 2e fois deja un problème avec l'ordre des morceaux de ma playlist qui se sont tout à coup tous inversés. c'est à dire le premier morceau se retrouve en dernier et inversement.j'ai réinstallé l'application plusieurs fois s...

Newbie

bonjour à tous,    j'ai pour la 2e fois deja un problème avec l'ordre des morceaux de ma playlist qui se sont tout à coup tous inversés. c'est à dire le premier morceau se retrouve en der...

342 Views

0 replies

0 likes

  • 342 Views
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Superuser Contribution Spotify App closes when I play songs online

I can only listen to songs that I have downloaded for offline listening. When I try to listen online the app just closes itself within a matter of seconds.

Casual Listener

I can only listen to songs that I have downloaded for offline listening. When I try to listen online the app just closes itself within a matter of seconds.

TF11

Casual Listener

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
  • 0 likes

Download problem

This has been happening for over a month. Downloads get undownloaded. Every time I play music it stops randomly. I've lost a lot of tracks. I have uninstalled and reinstalled. Still problematic.

Newbie

This has been happening for over a month. Downloads get undownloaded. Every time I play music it stops randomly. I've lost a lot of tracks. I have uninstalled and reinstalled. Still problematic.

johnmurphy1989

Casual Listener

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Why wont my music play more than seconds?

My music stops playing after 7-10 seconds. I can skip the song and it's does the same thing to the next song. The ads play perfectly, but that is it. Please help!

Newbie

My music stops playing after 7-10 seconds. I can skip the song and it's does the same thing to the next song. The ads play perfectly, but that is it. Please help!

283 Views

0 replies

0 likes

  • 283 Views
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Update 8.3.0 😭😔 on Ipad

Hi, I'm very upset! I have start my Spotify today morning after automatic update.Last Spotify update transform my IPad into a huge iPhone i was very satisfied, it was nicely organized app until now. Now I can see only one playlist at time. Menu moved...

Regular

Hi, I'm very upset!  I have start my Spotify today morning after automatic update. Last Spotify update transform my IPad into a huge iPhone 😞 i was very satisfied, it was nicely organized app...

badrowbot

Gig Goer

2894 Views

17 replies

18 likes

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  • 17 replies
  • 18 likes

A few questions about Spotify on my IPhone

Hi people, I just installed Spotify on my Iphone. Some things are unclear to me: 1. Where can I find the 'help' button?2. When I want to listen to music I can only shuffle the tracks, why is that? And what if I want to listen to the tracks like they ...

Casual Listener

Hi people, I just installed Spotify on my Iphone. Some things are unclear to me:   1. Where can I find the 'help' button? 2. When I want to listen to music I can only shuffle the tracks, why ...

TorilSusegg

Regular

800 Views

4 replies

0 likes

  • 800 Views
  • 4 replies
  • 0 likes

The songs stop playing half way through the songs

I have Premium accoung activated on 4 devices and now all of a sudden when I´m listening to music on my Ipad all the songs stop playing half way trough. I´ve deleted the app, reinstalled it, logged out and in again, have tried offline mode and online...

Newbie

I have Premium accoung activated on 4 devices and now all of a sudden when I´m listening to music on my Ipad all the songs stop playing half way trough. I´ve deleted the app, reinstalled it, logged o...

Jonnson54

Casual Listener

557 Views

1 replies

0 likes

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Superuser Contribution iOS App Starting up Halfway on its Own

Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update.My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in the background. What I mean by this is my last track w...

Regular

Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update. My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in...

dylanhalladay02

Regular

932 Views

2 replies

0 likes

Help
iOS
Premium
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  • 2 replies
  • 0 likes

Shuffling music in a playlist only shuffles some music

Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to repeat all of them indefinatly. It also plays the sam...

Casual Listener

Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to re...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Can't disable the behind the lyrics

Hi there ,I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a hindereance .Any body got any ideas?

Music Fan

Hi there , I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a h...

MattSuda

Spotify Star

2200 Views

1 replies

4 likes

  • 2200 Views
  • 1 replies
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iOS app doesn't see changes without quitting and restarting

Seems like I encountered another bug in 8.4.0.The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't reflected in the iOS app, even while the app is open and sees...

Music Fan

Seems like I encountered another bug in 8.4.0. The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't ref...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
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Share via email missing?

Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.

Casual Listener

Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.

njgjmfisher

Casual Listener

462 Views

2 replies

0 likes

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  • 2 replies
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problems downloading playlist

Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the playlist on my desktop, but not on my phone. Can someo...

Casual Listener

Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the pla...

smithsarah13

Casual Listener

635 Views

2 replies

1 likes

  • 635 Views
  • 2 replies
  • 1 likes

Disable Bluetooth Autoplay on iPhone

My apologies, as this is probably an old topic; but I don't see it, so.... I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). The phone and the car are connected via Bluetooth. Whenever i star...

Newbie

My apologies, as this is probably an old topic; but I don't see it, so....     I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). &...

MattSuda

Spotify Star

51258 Views

1 replies

2 likes

  • 51258 Views
  • 1 replies
  • 2 likes

Solved!! Can't get rid of behind the lyrics

I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the problem is that I don't want to see behind the lyrics o...

Casual Listener

I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the prob...

Anne28

Newbie

12648 Views

4 replies

1 likes

  • 12648 Views
  • 4 replies
  • 1 likes