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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237388 Views

27 replies

5 likes

  • 237388 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118604 Views

116 replies

13 likes

Other
  • 118604 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
  • 2692 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305446 Views

62 replies

16 likes

  • 305446 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130796 Views

19 replies

38 likes

  • 130796 Views
  • 19 replies
  • 38 likes

Extremly slow download

What's going on?I'm trying to download and sync my songs but it takes so long time.Even on my phone AND on my computer.What is going on? I'm furious over here -.-

Newbie

 What's going on? I'm trying to download and sync my songs but it takes so long time. Even on my phone AND on my computer. What is going on? I'm furious over here -.-

jnorris170

Community Legend

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Cant download songs

I cant download songs, because it says the storage of my phone (Iphone5c) is full, even if there are nearly 200 MB empty. I saved around 500 songs. So the limit is still far away.Greetings, Max

Newbie

I cant download songs, because it says the storage of my phone (Iphone5c) is full, even if there are nearly 200 MB empty. I saved around 500 songs. So the limit is still far away. Greetings, Max

jnorris170

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Reloading probelem

Why does this continue?

Newbie

Why does this continue?

jnorris170

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Unsaved album doesn't load properly; blank with no tracks and cover

I just started having this problem where unsaved albums on my recently played list and search function come up completely blank, with no tracks, album cover or even the ability to download songs. This problem is occurring on the Spotify app on my IPa...

Casual Listener

I just started having this problem where unsaved albums on my recently played list and search function come up completely blank, with no tracks, album cover or even the ability to download songs.&nbs...

sheldonh44

Casual Listener

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Shuffle play in iOS

I can't listen to one selected playlist anymore because Spotify shuffle all my songs, of all playlists that I have and not only the one I want listen to! This really is annoying! How can I fix that? I'm using iPhone 6, iOS 10.3.

Regular

I can't listen to one selected playlist anymore because Spotify shuffle all my songs, of all playlists that I have and not only the one I want listen to! This really is annoy...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

3 devices limit bug

I just bought a new iPhone.Installed Spotify then started downloading my offline songs to be notified after I downloaded 1000 songs that I had reached the 3 devices limit. Fair enough I go to device management and see 3 devices all called the same (i...

Casual Listener

I just bought a new iPhone. Installed Spotify then started downloading my offline songs to be notified after I downloaded 1000 songs that I had reached the 3 devices limit. Fair enough I go to devic...

MattSuda

Spotify Star

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes

Can't access spotify music on apple app. I try and log in and keeps coming up Error

Can't access spotify on iPhone 7 keeps coming up error and when logging in it says an account has already been made for this email address

Newbie

Can't access spotify on iPhone 7 keeps coming up error and when logging in it says an account has already been made for this email address

MattSuda

Spotify Star

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

cant find the app

Hi,i'm not sure if this is a problem with spotify or with the phone itself (if i had to guess, i would say that the problem lies in the phone though), but i am unable to find the spotify app on my homescreen. I can still get to it through the search ...

Casual Listener

Hi, i'm not sure if this is a problem with spotify or with the phone itself (if i had to guess, i would say that the problem lies in the phone though), but i am unable to find the spotify app on my ...

MattSuda

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Facebook-Linked Accounts vs Non-Facebook-User

Hi all, I haven't linked my Spotify-Account with my Facebook-Account. And I don't want to do that. But I have added some friends in Spotify.But if I want to share a song with one of my added friends, I can't see them. There are zero friends in my lis...

Regular

Hi all,   I haven't linked my Spotify-Account with my Facebook-Account. And I don't want to do that. But I have added some friends in Spotify. But if I want to share a song with one of my add...

kirashi

Community Legend

1370 Views

5 replies

0 likes

  • 1370 Views
  • 5 replies
  • 0 likes

Best way to organize albums and songs?

This has driven me crazy for years. I would love to be able, on my iPhone, to tell the difference between full and partial albums in My Library. I thought I would just download them and then use the Offline filter as a workaround, but if I download p...

Roadie

This has driven me crazy for years. I would love to be able, on my iPhone, to tell the difference between full and partial albums in My Library. I thought I would just download them and then use the ...

1237 Views

0 replies

1 likes

  • 1237 Views
  • 0 replies
  • 1 likes

My behind the lyrics doesn't work anymore on my ios devices.

I've tried with various song of "behind the lyrics" playlists, but nothing! I've reinstall the app but nothing. I have a premium italian account. Please help me because I really love this feature, and I want it back as soon as possible.

Regular

I've tried with various song of "behind the lyrics" playlists, but nothing! I've reinstall the app but nothing. I have a premium italian account. Please help me because I really love this feature, an...

krazeechester

Newbie

630 Views

1 replies

1 likes

  • 630 Views
  • 1 replies
  • 1 likes

deleting songs by mistake on a iPhone

I deleted some songs from a playlist whilst listening on my iPhone and I'd like to get them back — it seems too easy to delete as there is no 'are you sure' question when you swipe the song. I'd like to know what I deleted (and put them back ...) as ...

Regular

I deleted some songs from a playlist whilst listening on my iPhone and I'd like to get them back — it seems too easy to delete as there is no 'are you sure' question when you swipe the song.  I...

bella_patterson

Casual Listener

1160 Views

6 replies

0 likes

  • 1160 Views
  • 6 replies
  • 0 likes

Playlist

My playlist is pretty broken. I have a long one with about 10 different artists on it, but everytime I shuffle it, it only plays songs by 1 artist, and are the same 20 songs every time. How can I fix this?

Newbie

My playlist is pretty broken. I have a long one with about 10 different artists on it, but everytime I shuffle it, it only plays songs by 1 artist, and are the same 20 songs every time. How can I fix...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Solved!! Where is REPEAT and SHUFFLE Button after Update 8.4.0 !!!

Where is REPEAT and SHUFFLE Button after Update 8.4.0 !!! There are now "Thumbs Up" and "Thumbs down" Buttons... Why! If I like the track, i add it to list. If I dont, I dont...! And if u Spotify wanna better knowledge, of what I like and not... U HA...

Casual Listener

Where is REPEAT and SHUFFLE Button after Update 8.4.0 !!!   There are now "Thumbs Up" and "Thumbs down" Buttons... Why! If I like the track, i add it to list. If I dont, I dont...! And if u Sp...

gemstormer

Music Fan

8079 Views

6 replies

1 likes

  • 8079 Views
  • 6 replies
  • 1 likes

Solved!! HEEEEEEELP ME 😭

Good morning! I have an iPad 3rd generation is an iPod 5th generation all are updated but I face difficulties to use Spotify. The application opens, I select a song and then it closes itself. Can someone help me please?

Casual Listener

Good morning!     I have an iPad 3rd generation is an iPod 5th generation all are updated but I face difficulties to use Spotify. The application opens, I select a song and then it closes ...

Hubo

Community Legend

771 Views

5 replies

0 likes

  • 771 Views
  • 5 replies
  • 0 likes

App has frozen "waiting"

Hi there my Spotify app is dark grey and says "waiting" on my ipad. It's been like this for a day I've tried deleting the app, but when I click the X and select delete it does nothing. I've rebooted my iPad, still not fixed. Any ideas? thanks!

Newbie

Hi there   my Spotify app is dark grey and says "waiting" on my ipad. It's been like this for a day I've tried deleting the app, but when I click the X and select delete it does nothing. I've ...

lennartdevrijer

Newbie

1406 Views

2 replies

0 likes

  • 1406 Views
  • 2 replies
  • 0 likes

Songs pause/freeze after 11 seconds and won't play again?

Occasionally, when I try to play a song, the song will randomly freeze (it doesn't pause, the little icon says it is still playing) and the timer freezes. I can't play the song again unless I uninstall and reinstall the entire app. This always happen...

Visitor

Occasionally, when I try to play a song, the song will randomly freeze (it doesn't pause, the little icon says it is still playing) and the timer freezes. I can't play the song again unless I uninsta...

Scottlycz

Newbie

846 Views

1 replies

1 likes

  • 846 Views
  • 1 replies
  • 1 likes

My playlist is not playing in order

I have my playlist sorted by the artist and shuffling is off but the songs just don't play in order however when I connect to PC and select listen on iPhone the songs play in order. Please help me because this is driving me crazy. Thanks in advance

Regular

I have my playlist sorted by the artist and shuffling is off but the songs just don't play in order however when I connect to PC and select listen on iPhone the songs play in order. Please help me be...

Bittencourt

Spotify Star

1641 Views

9 replies

1 likes

  • 1641 Views
  • 9 replies
  • 1 likes

Sort order recently added

Hi, My playlist does not sort in the right order when choosing recently added.The default sort order (ascending) should simply be reversed to descending when choosing recently added but on several devices this does not work. This is using ios version...

Casual Listener

Hi,   My playlist does not sort in the right order when choosing recently added. The default sort order (ascending) should simply be reversed to descending when choosing recently added but on...

kokkiloras

Casual Listener

940 Views

2 replies

0 likes

Android
iOS
  • 940 Views
  • 2 replies
  • 0 likes

Spotify only playing 11 seconds of songs!

Hey guys,Never had a single problem with Spotify (I have Spotify Premium) till today but this morning I have noticed that certain songs will only allow me to play the first 11 or so seconds of the song before it stops playing. The bar also stops movi...

Casual Listener

Hey guys, Never had a single problem with Spotify (I have Spotify Premium) till today but this morning I have noticed that certain songs will only allow me to play the first 11 or so seconds of th...

mikburls

Casual Listener

3730 Views

6 replies

4 likes

  • 3730 Views
  • 6 replies
  • 4 likes