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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408115 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279381 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178831 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Today, my Spotify App logged out on my iPhone. I am trying to get logged back in. I have 2 Facebook Accounts. It keeps logging me into my OTHER Facebook account. The account that I'm logged into right now is the one I want logged into on my iPhone. I...
Today, my Spotify App logged out on my iPhone. I am trying to get logged back in. I have 2 Facebook Accounts. It keeps logging me into my OTHER Facebook account. The account t...
Newbie
9775 Views
2 replies
0 likes
Good Morning, So recently i have stumbled upon an unsual error. First off, i am running ios 10.3.1 the latest from apple and the latest version of spotify as well. I have downloaded playlists and what not within the app. When i go to scroll i sometim...
Good Morning, So recently i have stumbled upon an unsual error. First off, i am running ios 10.3.1 the latest from apple and the latest version of spotify as well. I have downloaded playlist...
Spotify Star
540 Views
1 replies
0 likes
Spotify Star
361 Views
1 replies
0 likes
Hi!I downloaded the nwe verison today and since then I can't open the app.I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works.What can I do? - Celi
Hi! I downloaded the nwe verison today and since then I can't open the app. I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works. What can I do? &n...
Community Legend
465 Views
1 replies
0 likes
I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me
I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me
Spotify Star
584 Views
2 replies
0 likes
I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various forums in here, but people only have problems with sync not...
I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various forums i...
756 Views
0 replies
3 likes
I have an iPhone 6 and last night, i went to go listen to Rammstein and found that my favorite album LIEBE IST FÜR ALLE DA had disappeared. i closed my app, reopened it, and it was still gone. i checked the band's website, because maybe they had take...
I have an iPhone 6 and last night, i went to go listen to Rammstein and found that my favorite album LIEBE IST FÜR ALLE DA had disappeared. i closed my app, reopened it, and it was still gone. i chec...
Spotify Star
528 Views
1 replies
0 likes
I can get spotify playing via my Apple TV following the instructions on your support website. However, after a few minutes the stream stops playing. I really want to be able to play spotify on my TV and it's extremely frustrating that the stream keep...
I can get spotify playing via my Apple TV following the instructions on your support website. However, after a few minutes the stream stops playing. I really want to be able to play spotify on my TV ...
414 Views
0 replies
0 likes
When I'm playing one of the playlists I am constantly changing old album artwork songs come up when you are seeing the queue of the playlist. It's like there is a glitch in the app even though there have been multiple updates since this started happe...
When I'm playing one of the playlists I am constantly changing old album artwork songs come up when you are seeing the queue of the playlist. It's like there is a glitch in the app even though there ...
361 Views
0 replies
0 likes
I have a Premium account and use Spotify on my Iphone. Since Friday (21st April 2017) the App hasn't been working. It has just been saying "waiting" with no way to open the App. Has this been happening to anyone else?
I have a Premium account and use Spotify on my Iphone. Since Friday (21st April 2017) the App hasn't been working. It has just been saying "waiting" with no way to open the App. Has this bee...
Casual Listener
1036 Views
1 replies
0 likes
Spotify won't save my playlist order, I have to re-sort (e.g. by Artist) each time I get into the playlist. Any way to save that to avoid re-sorting each time?
Spotify won't save my playlist order, I have to re-sort (e.g. by Artist) each time I get into the playlist. Any way to save that to avoid re-sorting each time?
Spotify Star
367 Views
1 replies
0 likes
When I connect to my 2016 silverado using Apple Carplay, I cant scroll down more than 20+ songs in a large playlist. Why????? I'm on iOS 9.3.2 and the most updated ersion of spotify on my phone.
When I connect to my 2016 silverado using Apple Carplay, I cant scroll down more than 20+ songs in a large playlist. Why????? I'm on iOS 9.3.2 and the most updated ersion of spotify on my...
Casual Listener
1127 Views
2 replies
0 likes
So this is a bit of an odd post, but I was using the Spotify app, selected my 'New Music Weekly' playlist, and it took me to an entirely new playlist design--one that I liked, as well. The player design was also much cleaner, and featured a solid pau...
So this is a bit of an odd post, but I was using the Spotify app, selected my 'New Music Weekly' playlist, and it took me to an entirely new playlist design--one that I liked, as well. The player des...
Regular
3092 Views
8 replies
0 likes
Within the last few weeks, my Spotify iOS app stopped showing usernames on Collaborative playlists, which makes them much harder to use and appreciate (I don't know who has added other songs). This field still appears on the macOS client.
Within the last few weeks, my Spotify iOS app stopped showing usernames on Collaborative playlists, which makes them much harder to use and appreciate (I don't know who has added other songs). T...
324 Views
0 replies
0 likes
My I pad has ad free music but my iPhone doesn't I tried to go on my friends iPhone and I logged on to my account and it worked on her phone ??l
My I pad has ad free music but my iPhone doesn't I tried to go on my friends iPhone and I logged on to my account and it worked on her phone ??l
Spotify Star
392 Views
1 replies
0 likes
Servus, ich nutze die aktuelle App mit aktuellem iOS. Bis vor kurzem konnte ich ALLE Titel ALLER meiner Playlist abspielen. Sprich alle meine Titel aus alle meiner gespeicherten Playlists wurden wiedergegeben. Dies ist seit kurzem leider nicht mehr m...
Servus, ich nutze die aktuelle App mit aktuellem iOS. Bis vor kurzem konnte ich ALLE Titel ALLER meiner Playlist abspielen. Sprich alle meine Titel aus alle meiner gespeicherten Pla...
Spotify Star
13210 Views
1 replies
2 likes
Hi, I've organized all of my songs into playlist folders on the desktop client, but my mobile apps are only showing a limted number of these folders. Is there a (known) limit on playlists OR playlist folders for the apps? Thanks,- Serge Note: I'm tal...
Hi, I've organized all of my songs into playlist folders on the desktop client, but my mobile apps are only showing a limted number of these folders. Is there a (known) limit on playlists OR pla...
405 Views
0 replies
0 likes
About a year ago I stopped receiving notifications about new music, playlist changes ect. I have gone through my account settings on the app, and in the iOS notification settings and everything is turned on. I'd love to know when the artists I follow...
About a year ago I stopped receiving notifications about new music, playlist changes ect. I have gone through my account settings on the app, and in the iOS notification settings and everything is tu...
Roadie
736 Views
3 replies
0 likes
Hi there, with a recent update i am no longer able to scroll through New Releases under Browse on my iPhone and see the artist who is releasing the new album--that means i have to click on every album to see who the artist is and that is really cumbe...
Hi there, with a recent update i am no longer able to scroll through New Releases under Browse on my iPhone and see the artist who is releasing the new album--that means i have to click on every albu...
Spotify Star
436 Views
1 replies
0 likes
Once I tap the start radio button, another screen pops up and shows I have discovered a premium feature and therefore no music ever gets playedCurrently I am on free account version
Once I tap the start radio button, another screen pops up and shows I have discovered a premium feature and therefore no music ever gets played Currently I am on free account version
Casual Listener
668 Views
1 replies
0 likes
