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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36342 Views

40 replies

10 likes

  • 36342 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101600 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298477 Views

61 replies

16 likes

  • 298477 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125527 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution iOS App Starting up Halfway on its Own

Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update.My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in the background. What I mean by this is my last track w...

Regular

Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update. My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in...

dylanhalladay02

Regular

905 Views

2 replies

0 likes

Help
iOS
Premium
  • 905 Views
  • 2 replies
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Shuffling music in a playlist only shuffles some music

Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to repeat all of them indefinatly. It also plays the sam...

Casual Listener

Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to re...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Can't disable the behind the lyrics

Hi there ,I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a hindereance .Any body got any ideas?

Music Fan

Hi there , I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a h...

MattSuda

Spotify Star

2154 Views

1 replies

4 likes

  • 2154 Views
  • 1 replies
  • 4 likes

iOS app doesn't see changes without quitting and restarting

Seems like I encountered another bug in 8.4.0.The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't reflected in the iOS app, even while the app is open and sees...

Music Fan

Seems like I encountered another bug in 8.4.0. The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't ref...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Share via email missing?

Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.

Casual Listener

Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.

njgjmfisher

Casual Listener

427 Views

2 replies

0 likes

  • 427 Views
  • 2 replies
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problems downloading playlist

Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the playlist on my desktop, but not on my phone. Can someo...

Casual Listener

Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the pla...

smithsarah13

Casual Listener

557 Views

2 replies

1 likes

  • 557 Views
  • 2 replies
  • 1 likes

Disable Bluetooth Autoplay on iPhone

My apologies, as this is probably an old topic; but I don't see it, so.... I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). The phone and the car are connected via Bluetooth. Whenever i star...

Newbie

My apologies, as this is probably an old topic; but I don't see it, so....     I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). &...

MattSuda

Spotify Star

50939 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Solved!! Can't get rid of behind the lyrics

I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the problem is that I don't want to see behind the lyrics o...

Casual Listener

I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the prob...

Anne28

Newbie

12581 Views

4 replies

1 likes

  • 12581 Views
  • 4 replies
  • 1 likes

Superuser Contribution Someone using My Spotify

Hi!Someone is using My boyfriend Spotify and has change the mail and password

Newbie

Hi! Someone is using My boyfriend Spotify and has change the mail and password

Maria_B

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are my songs playing in order of most recently added?

I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?

Newbie

I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?

Maria_B

Moderator

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

No guarda el orden de la playlist

No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el orden "Agregados recientemente", y tengo que selecc...

Newbie

No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el ...

MattSuda

Spotify Star

533 Views

1 replies

0 likes

iOS
  • 533 Views
  • 1 replies
  • 0 likes

Free trial

How do I start my free trial?

Casual Listener

How do I start my free trial?

Hubo

Community Legend

379 Views

1 replies

0 likes

iOS
  • 379 Views
  • 1 replies
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I can't login my spotify using iPhone

I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.

Newbie

I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.

Hubo

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Songs simply won't play

I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens.Other songs in the CD will play, but just this and one other will not. I thought it might be an issue with the downloaded songs (the...

Casual Listener

I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens. Other songs in the CD will play, but just this and one other will not. I thou...

betsoid

Newbie

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

Solved!! Spotify stops playing music when I press the Home button

Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at all or try to turn my screen off, the music fades o...

Casual Listener

Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at ...

MattSuda

Spotify Star

7657 Views

3 replies

1 likes

  • 7657 Views
  • 3 replies
  • 1 likes

Volume bar disapears on random basis

=== START OF TEMPLATE ===Brief description of the issue: There is a random issue on iOS application where the voume bar disapears. Steps to reproduce the issue:First I did this: Open the applicationThen I did that: Play a songI also did this: N/AWhat...

Roadie

=== START OF TEMPLATE === Brief description of the issue: There is a random issue on iOS application where the voume bar disapears.   Steps to reproduce the issue: First I did this: Ope...

MattSuda

Spotify Star

1450 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Auto update of download top 50 playlist

Hi There,Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they change?I have data set to off for downloading.Looked but ...

Music Fan

Hi There, Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they chan...

MattSuda

Spotify Star

3077 Views

1 replies

0 likes

  • 3077 Views
  • 1 replies
  • 0 likes

Spotify premium

HiI just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?

Newbie

Hi I just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?

MattSuda

Spotify Star

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

I can't play in order after a sort / search within a playlist.

When I'm on my iPhone and I search within a playlist, the songs are sorted, but no longer play in order. Why? It would be great to take the 2000+ songs in my playlist, sort all of the songs by one artist (from different albums, downloaded on differen...

Newbie

When I'm on my iPhone and I search within a playlist, the songs are sorted, but no longer play in order.  Why?  It would be great to take the 2000+ songs in my playlist, sort all of the son...

MattSuda

Spotify Star

531 Views

1 replies

0 likes

Search
  • 531 Views
  • 1 replies
  • 0 likes

help !

my downloaded offline songs are constantly getting deleted and my account is auto signing out ! please help ASAP

Regular

my downloaded offline songs are constantly getting deleted and my account is auto signing out ! please help ASAP

Hubo

Community Legend

1481 Views

11 replies

0 likes

  • 1481 Views
  • 11 replies
  • 0 likes