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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29433 Views

40 replies

9 likes

  • 29433 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94141 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

958 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293450 Views

60 replies

15 likes

  • 293450 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123549 Views

19 replies

38 likes

  • 123549 Views
  • 19 replies
  • 38 likes

Auto update of download top 50 playlist

Hi There,Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they change?I have data set to off for downloading.Looked but ...

Music Fan

Hi There, Just wonding if as i've followed the Spotify Australian Top 50 song playlist, If ive selected download of the playlist will it update automatically on wifi to update the songs as they chan...

MattSuda

Spotify Star

3062 Views

1 replies

0 likes

  • 3062 Views
  • 1 replies
  • 0 likes

Spotify premium

HiI just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?

Newbie

Hi I just upgraded phones - when I go into the App Store it's not recognising I have purchased before? Do I have to pay for this twice?

MattSuda

Spotify Star

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

I can't play in order after a sort / search within a playlist.

When I'm on my iPhone and I search within a playlist, the songs are sorted, but no longer play in order. Why? It would be great to take the 2000+ songs in my playlist, sort all of the songs by one artist (from different albums, downloaded on differen...

Newbie

When I'm on my iPhone and I search within a playlist, the songs are sorted, but no longer play in order.  Why?  It would be great to take the 2000+ songs in my playlist, sort all of the son...

MattSuda

Spotify Star

527 Views

1 replies

0 likes

Search
  • 527 Views
  • 1 replies
  • 0 likes

help !

my downloaded offline songs are constantly getting deleted and my account is auto signing out ! please help ASAP

Regular

my downloaded offline songs are constantly getting deleted and my account is auto signing out ! please help ASAP

Hubo

Community Legend

1363 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Logging in

I have tried logging in several times and all I keep getting come up is you've already created an account with this email address.I know that that's why I'm trying to log in I've changed my password 3 times and still can't log in

Newbie

I have tried logging in several times and all I keep getting come up is you've already created an account with this email address. I know that that's why I'm trying to log in I've changed my passwor...

MattSuda

Spotify Star

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

When I play music the aplication closes

Have been a couple of months since the application closes 20 seconds after I start listening to music. I have reinstalled but it remains the same.

Newbie

Have been a couple of months since the application closes 20 seconds after I start listening to music. I have reinstalled but it remains the same.

lilmingming21

Newbie

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Shuffle play is NOT random.

This is getting very ridiculous. When I shuffle my playlist of say 70 songs, which all come from a total of 4 or 5 bands, I get a long block of all of one artists's songs being played, and then another block of another artist's songs being played, an...

Casual Listener

This is getting very ridiculous. When I shuffle my playlist of say 70 songs, which all come from a total of 4 or 5 bands, I get a long block of all of one artists's songs being played, and then anoth...

835 Views

0 replies

3 likes

  • 835 Views
  • 0 replies
  • 3 likes

Spotify keeps stopping

Spotify keeps stopping. This just started happenening after the latest update of 8.4.0 It's very frustrating. I am using IOS and Sonos.

Casual Listener

Spotify keeps stopping. This just started happenening after the latest update of 8.4.0 It's very frustrating. I am using IOS and Sonos.

Saltspray

Casual Listener

1026 Views

6 replies

1 likes

  • 1026 Views
  • 6 replies
  • 1 likes

How to find DOWNLOAD History

Somehow recently all my downloaded albums,playlists,songs got deleted from my device.I want to download them all again and I cant remember them all is there any way where I can see what I downloaded in the past ?Thank you

Newbie

Somehow recently all my downloaded albums,playlists,songs got deleted from my device.I want to download them all again and I cant remember them all is there any way where I can see what I downloaded ...

MattSuda

Spotify Star

1441 Views

1 replies

0 likes

  • 1441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make the library more functional

What happened to "Downloads" in Your Library? It was there. Now is isn't. It was a really cool feature because you could keep ALL of you albums and playlists in full view with selecting "downloads" to hide everything except downloads. Now it's gone a...

Regular

What happened to "Downloads" in Your Library?   It was there. Now is isn't. It was a really cool feature because you could keep ALL of you albums and playlists in full view with selecting "dow...

Jim

Spotify Legend

1197 Views

9 replies

0 likes

  • 1197 Views
  • 9 replies
  • 0 likes

Spotify pauses/starts on its own

Last couple weeks on iphone 6s, spotify has started/stopped/and skipped tracks on its own. I have tried uninstalling and reinstalling several times, logging in and out, changing passwords, but nothing works.

Newbie

Last couple weeks on iphone 6s, spotify has started/stopped/and skipped tracks on its own. I have tried uninstalling and reinstalling several times, logging in and out, changing passwords, but nothin...

EmFanoe

Newbie

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Queueing another song while playing need help.

So, when I was queueing a song in my ipad, it works. Then one day (2 days go, to be exact) while I was listening to some songs, I queued a song then the current song starts to stutter then the app closes. I tried restarting the app many times, but to...

Newbie

So, when I was queueing a song in my ipad, it works. Then one day (2 days go, to be exact) while I was listening to some songs, I queued a song then the current song starts to stutter then the app cl...

351 Views

0 replies

1 likes

  • 351 Views
  • 0 replies
  • 1 likes

Solved!! See you live queue

Where has the queue button gone on the latest iOS update. It used to be in the top right corner on the now playing but now it is gone? Any ideas?

Newbie

Where has the queue button gone on the latest iOS update. It used to be in the top right corner on the now playing but now it is gone? Any ideas?

MattSuda

Spotify Star

860 Views

4 replies

0 likes

  • 860 Views
  • 4 replies
  • 0 likes

Green and Grey Arrows

I have been trying to sync my playlists so that I can listen offline. On some of my playlists, most of my tracks have a green arrow, but the entire playlist has a grey arrow next to it. Does this mean I can still listen to those songs offline even th...

Newbie

I have been trying to sync my playlists so that I can listen offline. On some of my playlists, most of my tracks have a green arrow, but the entire playlist has a grey arrow next to it. Does this mea...

alunam

Newbie

77101 Views

5 replies

0 likes

  • 77101 Views
  • 5 replies
  • 0 likes

**bleep** ?

Stopped only can't go out if shot down

Newbie

Stopped only can't go out if shot down

Bittencourt

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Solved!! Spotify together with denon heos will not scrobble to last.fm

I just bought the denon Heos wifi speaker but it does seem there is a bug as scrobble to last.fm does not work when using spotify connect. When playing on the ipad/iphone instead of using spotify connect to play scrobble works nicely? Both ipad and i...

Newbie

I just bought the denon Heos wifi speaker but it does seem there is a bug as scrobble to last.fm does not work when using spotify connect. When playing on the ipad/iphone instead of using spotify con...

macakraca

Casual Listener

1956 Views

3 replies

4 likes

  • 1956 Views
  • 3 replies
  • 4 likes

latest changes to the iPad Spotify app

Here are my initial reactions to the latest iteration of this app:1) A couple of versions back, I could quickly and easily connect to Airplay so I can stream music from the Spotify iPad app to my home stereo system with a couple of clicks. Then you m...

Casual Listener

Here are my initial reactions to the latest iteration of this app: 1) A couple of versions back, I could quickly and easily connect to Airplay so I can stream music from the Spotify iPad app to...

to_matta

Newbie

1226 Views

5 replies

5 likes

  • 1226 Views
  • 5 replies
  • 5 likes

Local File Greyed Out On iPhone And Won't Download

I have tried deleting and re-installing Spotify on my Mac and iPhone and putting the files in different playlists to try and download them while the app is running on my mac but they're still greyed out

Casual Listener

I have tried deleting and re-installing Spotify on my Mac and iPhone and putting the files in different playlists to try and download them while the app is running on my mac but they're still greyed ...

ben1235

Newbie

587 Views

3 replies

0 likes

  • 587 Views
  • 3 replies
  • 0 likes

Solved!! Icon

Hello, Why do we have two different views (icons). Both Iphone 7. Does somebody has any idea? Many thanks for the help

Newbie

Hello,   Why do we have two different views (icons). Both Iphone 7. Does somebody has any idea? Many thanks for the help

MattSuda

Spotify Star

1215 Views

2 replies

0 likes

  • 1215 Views
  • 2 replies
  • 0 likes