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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237393 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118617 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305446 Views

62 replies

16 likes

  • 305446 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130798 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Whenever I reopen spotify, built in equalizer not working

Hello guys, Spotify premium user with ios 10.2 on an iphone 6.. I'm just wondering, I've already set my equalizer the way i wanted it, but whenever i pause for a while and reopen the app from the multitasker it'll open equalizer is visually adjusted ...

Newbie

 Hello guys, Spotify premium user with ios 10.2 on an iphone 6.. I'm just wondering, I've already set my equalizer the way i wanted it, but whenever i pause for a while and reopen the app from t...

user-removed

Not applicable

603 Views

2 replies

0 likes

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  • 2 replies
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Spotify Connect - Multiple Speakers/Devices

My Spotify keeps stopping my music every 30 seconds with a pop up message stating that my music is being paused because my account is being used somewhere else. It's not specifying where it's being used and I know I am not using it, so I don't unders...

Newbie

My Spotify keeps stopping my music every 30 seconds with a pop up message stating that my music is being paused because my account is being used somewhere else. It's not specifying where it's being u...

jnorris170

Community Legend

415 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Collaborative play/pause music

Hi guys, This is my current setup:- family account- iPad connected to "dumb" speakers Is there a way that both my wife and I can play, pause or skip the currently playing song?If not, is there any other setup that would allow this? Thank you!

Casual Listener

Hi guys,   This is my current setup: - family account - iPad connected to "dumb" speakers   Is there a way that both my wife and I can play, pause or skip the currently playing song? ...

jnorris170

Community Legend

750 Views

3 replies

0 likes

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There is no my mixtape in my app.

On my iPhone there is no such point as "my mixtape" or as it is in german "dein mixtape".I am using spotify for half a year now, so the too short using is probabely not the issue. (iOS 8.4.1 this maybe the reason?) Thanks!

Casual Listener

On my iPhone there is no such point as "my mixtape" or as it is in german "dein mixtape". I am using spotify for half a year now, so the too short using is probabely not the issue.  (iOS 8.4.1...

ChilaChan

Casual Listener

878 Views

5 replies

0 likes

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Restored my phone from backup, Spotify said I used all 3 devices and erased the music on my phone.

Maybe it's counting this phone before erasing it as a device, and as another device after restoring it?I don't know, but now I have to redownload thousands of songs.What gives?I can't find a list of my devices anywhere or else I'd remove whatever sho...

Newbie

Maybe it's counting this phone before erasing it as a device, and as another device after restoring it? I don't know, but now I have to redownload thousands of songs. What gives? I can't find a li...

jnorris170

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
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Solved!! Songs disappear

Hi there I have a number of entire albums by an artist that I have downloaded and savd for listening to offline. However I have noticed that when I go into some of the albums, only a few of the songs appear and the rest have disappeared and I am not ...

Casual Listener

Hi there   I have a number of entire albums by an artist that I have downloaded and savd for listening to offline. However I have noticed that when I go into some of the albums, only a few of ...

jnorris170

Community Legend

1143 Views

3 replies

0 likes

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Downloading playlist never completes

Have selected a playlist on my iphone 6+ and toggle Download. However, the download never completes and transfers my local file. It says "Downloading...Waiting to download" but never finishes. Please help me update my playlist on my phone! The local ...

Casual Listener

Have selected a playlist on my iphone 6+ and toggle Download.  However, the download never completes and transfers my local file.    It says "Downloading...Waiting to download" bu...

288 Views

0 replies

0 likes

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Solved!! Problem with artis section

Artists section is empty even if I have songs dowloaded in songs section. Why?

Visitor

Artists section is empty even if I have songs dowloaded in songs section. Why?

jnorris170

Community Legend

521 Views

1 replies

0 likes

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  • 1 replies
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Unable to Reinstall

I deleted Spotify along with a few other apps because I was trying to clear some space on my iPhone and had read that was the only way to remove offline mode songs from your phone. I was able to re-install every app other than Spotify. Spotify will a...

Casual Listener

I deleted Spotify along with a few other apps because I was trying to clear some space on my iPhone and had read that was the only way to remove offline mode songs from your phone. I was able to re-i...

calandrarussell

Newbie

6409 Views

16 replies

1 likes

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  • 16 replies
  • 1 likes

Mixe

When i am recording Spotify on my iPad, i can rule the sound volume as well as on my iPad but also directly on the dock. But....when I f.i.want to see a 'youtube' film or news bulletin, the Spotify sound is pressing away from the bleutooth connection...

Visitor

When i am recording Spotify on my iPad, i can rule the sound volume as well as on my iPad but also directly on the dock. But....when I f.i.want to see a 'youtube' film or news bulletin, the Spotify s...

344 Views

0 replies

0 likes

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What happened to the iPad version?

Since the last update the iPad version is a joke. Basically is the iPhone version stretched. How can a such a big company like Spotify with a millions of users make this? It's an insult to iPad users, specially when the previous version was better.

Newbie

Since the last update the iPad version is a joke. Basically is the iPhone version stretched. How can a such a big company like Spotify with a millions of users make this? It's an insult to iPad users...

Brändholmen

Music Fan

587 Views

2 replies

3 likes

  • 587 Views
  • 2 replies
  • 3 likes

Scroll down in the list

Hello, I have a problem on spotify and i can't handle it anymore. It could be bug that's why i am writing. when i try to scroll down to end of my list , most of time it stucks. The screen looks like trying to loading but it can not possible to scroll...

Newbie

Hello, I have a problem on spotify and i can't handle it anymore. It could be bug that's why i am writing. when i try to scroll down to end of my list , most of time it stucks. The screen looks like ...

281 Views

0 replies

0 likes

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Using Spotify on disabled iPhone

Quick question: I'm leaving the country for a few months and was planning on disabling my US phone while I'm away since I can't use it for calls. Can I still use my Spotify app on that phone if I'm a premium member and have downloaded/synced music? T...

Newbie

Quick question:   I'm leaving the country for a few months and was planning on disabling my US phone while I'm away since I can't use it for calls. Can I still use my Spotify app on that phone...

Maxim

Spotify Star

495 Views

1 replies

0 likes

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  • 1 replies
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Local File Will Not Play on iPhone 7, but plays on mac

I need a local file to play on my iPhobe 7. I have downloaded the playlist on my phone and on my mac. Both devices are on the same wifi network. I have allowed for sharing. The local file will play from my mac but not my phone. When using the app on ...

Newbie

I need a local file to play on my iPhobe 7. I have downloaded the playlist on my phone and on my mac. Both devices are on the same wifi network. I have allowed for sharing. The local file will play f...

jnorris170

Community Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

My songs in my stared playlist disappeared and now I can't even add songs that playlist. Please help

My songs in my stared playlist disappeared and now I can't even add songs to that playlist. Adding songs but still 'zero' songs in it. If anyone knows the answer please help. Thank you.

Newbie

My songs in my stared playlist disappeared and now I can't even add songs to that playlist. Adding songs but still 'zero' songs in it. If anyone knows the answer please help. Thank you.

jnorris170

Community Legend

311 Views

1 replies

0 likes

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  • 1 replies
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Cannot log in.

Attempting to log in to my Spotify account on newly acquired iPad. Log in through my Facebook account and then receive denial message that I cannot use Spotify for more than a limited number of days abroad. I am at my home address.

Newbie

Attempting to log in to my Spotify account on newly acquired iPad.  Log in through my Facebook account and then receive denial message that I cannot use Spotify for more than a limited number of...

jnorris170

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Daily Mix missing?

as of today my "daily mix" seems to have dissappeared. I've looked everywhere. Was it removed with the latest release? I even updated and I still don't see it. Rebooted my phone as well. I see it on the desktop version, just not my iphone.

Newbie

as of today my "daily mix" seems to have dissappeared.  I've looked everywhere.  Was it removed with the latest release?  I even updated and I still don't see it.  Rebooted my pho...

jnorris170

Community Legend

930 Views

1 replies

1 likes

  • 930 Views
  • 1 replies
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Solved!! Search does not work in iPhone app

hi there, Quick question: is there something going on with Spotify? It will not let me search for any artist (AN ERROR OCURRED) or when I try to go into an album, nothing shows up, but I am able to play downloaded music from my playlists. Any news or...

Regular

hi there,   Quick question: is there something going on with Spotify? It will not let me search for any artist (AN ERROR OCURRED) or when I try to go into an album, nothing shows up, but I am ...

MattSuda

Spotify Star

879 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Large playlists not loading

I have multiple large downloaded playlists and with the ones with more than 50-100 songs, when I go into the playlist and scroll down, it stops with a loading icon, I have to go back and go into the playlist again for the rest of the songs to downloa...

Casual Listener

I have multiple large downloaded playlists and with the ones with more than 50-100 songs, when I go into the playlist and scroll down, it stops with a loading icon, I have to go back and go into the ...

faithmichaels

Casual Listener

1073 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Lyrics

Genius lyrics not working on my iPhone. It's turned on in settings but won't come up for any song.

Newbie

Genius lyrics not working on my iPhone. It's turned on in settings but won't come up for any song. 😕

jnorris170

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes