Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237399 Views

27 replies

5 likes

  • 237399 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118617 Views

116 replies

13 likes

Other
  • 118617 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
  • 2692 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305447 Views

62 replies

16 likes

  • 305447 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130799 Views

19 replies

38 likes

  • 130799 Views
  • 19 replies
  • 38 likes

Spotify pausing, skipping and turning on Siri on iPhone by itself

Hi I have been having trouble with my Spotify app for at least a month now. It keeps pausing, skipping songs and turning on Siri on my iPhne for no reason, even if my phone isn't in the home menu. I have tried turning on and off my phone, resetting m...

Newbie

Hi I have been having trouble with my Spotify app for at least a month now. It keeps pausing, skipping songs and turning on Siri on my iPhne for no reason, even if my phone isn't in the home menu. I ...

annbjer

Newbie

2758 Views

4 replies

3 likes

  • 2758 Views
  • 4 replies
  • 3 likes

Smartphone offline when in mobile connection

I can't search for or play songs that i have not downloaded on my device when i am not i a wifi connection.Since I switched my data limit i want to be able to also search and listen to songs that are not on my device but spotify always tells me i am ...

Newbie

I can't search for or play songs that i have not downloaded on my device when i am not i a wifi connection. Since I switched my data limit i want to be able to also search and listen to songs that...

thisisbrooklyn

Casual Listener

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

Behind the lyrics doesn't work on iPhone 6s

I have a iPhone 6plus and behind the lyrics works fine on it . However , behind the lyrics doesn't work on my iphone6s

Newbie

I have a iPhone 6plus and behind the lyrics works fine on it . However , behind the lyrics doesn't work on my iphone6s

thisisbrooklyn

Casual Listener

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

new black iOS almost invisible in bright environment

Hi, I'm not sure if spotify team really considered any usability by introducing new black UI just beforre the summer. In fact its very usable indoors but as soon as you get outdoors in the bright summer - screen is just black - you cannot see anythin...

Newbie

Hi,   I'm not sure if spotify team really considered any usability by introducing new black UI just beforre the summer. In fact its very usable indoors but as soon as you get outdoors in the...

SpooMonkey

Newbie

636 Views

2 replies

3 likes

  • 636 Views
  • 2 replies
  • 3 likes

Música Faltando Linkin Park

Poderiam colocar as músicas Live do Rock Am Ring - Linkin Park 2004.ou as originais. Step up - Linkin parkWish - Linkin park

Newbie

Poderiam colocar as músicas Live do Rock Am Ring - Linkin Park 2004. ou as originais.   Step up - Linkin park Wish - Linkin park

270 Views

0 replies

1 likes

  • 270 Views
  • 0 replies
  • 1 likes

Less features on app

I have the spotify app on my iphone 5s, and when i log in with different accounts, both having the same premium subscription, i have less features on one of the accounts. Both accounts are a part of a "premium for family" subscripion, so why does one...

Casual Listener

I have the spotify app on my iphone 5s, and when i log in with different accounts, both having the same premium subscription, i have less features on one of the accounts. Both accounts are a part of ...

MaxMuzika

Casual Listener

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Auto deleted songs

Hi, I use Spotify everyday and I never had problems. Today when I opened it I found it with lots of songs I saved deleted for no apparent reasons. There is some way I can get them back without having to search for all of them manually since I had way...

Newbie

Hi, I use Spotify everyday and I never had problems. Today when I opened it I found it with lots of songs I saved deleted for no apparent reasons. There is some way I can get them back without having...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Devices Menu disappeared on iOS

There's no devices menu when I open an app. I can reach them via the Control Center and then they appear in the app. iPhone 7 Plus, iOS 10.3.1, Spotify version 8.4.0.623What could be an issue? Already restarted the phone, the speaker and the WiFi rou...

Visitor

There's no devices menu when I open an app. I can reach them via the Control Center and then they appear in the app. iPhone 7 Plus, iOS 10.3.1, Spotify version 8.4.0.623 What could be an issue? Alre...

user-removed

Not applicable

788 Views

2 replies

0 likes

  • 788 Views
  • 2 replies
  • 0 likes

Saved songs are not being recognised and downloading despite having download checked on my songs

This has been an issue for me for a while now. It's very annoying that the only way to download all of you music and have new music download as you add it to you library is to download all songs in the songs section. It's even more annoying when when...

Newbie

This has been an issue for me for a while now. It's very annoying that the only way to download all of you music and have new music download as you add it to you library is to download all songs in t...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Ipod nano 7

Como sincronizar o ipod nano 7 com o spotify? Vi na internet que era possível, mas ao conectar o ipod ao PC, o aplicativo do spotify não reconhece o mesmo.

Newbie

Como sincronizar o ipod nano 7 com o spotify? Vi na internet que era possível, mas ao conectar o ipod ao PC, o aplicativo do spotify não reconhece o mesmo.

Maxim

Spotify Star

2019 Views

1 replies

0 likes

  • 2019 Views
  • 1 replies
  • 0 likes

Old tablet broke - cannot access premium on new device??

Hello everyone. I subscribed to Premium on my old tablet which totally broke down a couple of days ago. Now I got an iPad (maybe it's important that it's second hand from a friend?) and as I downloaded Spotify and logged in it took out my Premium- I'...

Newbie

Hello everyone.  I subscribed to Premium on my old tablet which totally broke down a couple of days ago. Now I got an iPad (maybe it's important that it's second hand from a friend?) and as I d...

jnorris170

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Having a problem playing a new release

I'm trying to play a new album (released today 5/5) on my Iphone... I can see the songs on but when I click on them it tells me song unavailable and forwards me to the artist's Spotify Radio page. Friends I know have full acces to the album in questi...

Newbie

I'm trying to play a new album (released today 5/5) on my Iphone... I can see the songs on but when I click on them it tells me song unavailable and forwards me to the artist's Spotify Radio page. Fr...

detective889

Roadie

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

scroll at the end of a Playlist

Hello,is it possible to go scroll direct at the end of a Playlist?I have more then 700 songs in my playlist and it's quite exhausting to scroll to the end.Thanks!!

Newbie

Hello, is it possible to go scroll direct at the end of a Playlist? I have more then 700 songs in my playlist and it's quite exhausting to scroll to the end. Thanks!!

cluz

Gig Goer

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Paid for premium but don't have it.

My account was paid in my bank account. But I don't have the premium package it's still on free.

Newbie

My account was paid in my bank account. But I don't have the premium package it's still on free.

Robert_W

Community Legend

743 Views

1 replies

1 likes

  • 743 Views
  • 1 replies
  • 1 likes

Can't see who added a song in collaborative playlists.

Before the last update I was able to see who added which song in collaborative playlists. Now, this feature is gone. Does anyone know how to make these usernames visible again?

Newbie

Before the last update I was able to see who added which song in collaborative playlists. Now, this feature is gone. Does anyone know how to make these usernames visible again?

280 Views

0 replies

1 likes

  • 280 Views
  • 0 replies
  • 1 likes

Devices on Spotify app shaded and not working ?

My Chrome app says my devices are ready to cast, but on Spotify my devices are shaded and are not working, why and what can I do ?

Casual Listener

My Chrome app says my devices are ready to cast, but on Spotify my devices are shaded and are not working, why and what can I do ?

ffhbdyh

Casual Listener

342 Views

1 replies

1 likes

  • 342 Views
  • 1 replies
  • 1 likes

I can't play the music I want

Hi I need help getting the access to the music I want. So when I get on Spotify it doesn't let me play the music I want. Example I want to play Break The Silence, by monster cat it brings me to a Group of songs and when I tap on a song the shuffle pl...

Newbie

Hi I need help getting the access to the music I want. So when I get on Spotify it doesn't let me play the music I want. Example I want to play Break The Silence, by monster cat it brings me to a Gro...

justinewin_

Roadie

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Playlist

Every time I pick one of my playlists, it'll play one song, then automatically switch to one particular artist, who is not even on my playlist! Help! This is driving me crazy!!

Casual Listener

Every time I pick one of my playlists, it'll play one song, then automatically switch to one particular artist, who is not even on my playlist! Help! This is driving me crazy!!

ppwhite

Casual Listener

1097 Views

10 replies

0 likes

  • 1097 Views
  • 10 replies
  • 0 likes

iOS sound get interupted and then I get logged out

Every once in a ehile offlibe songs get sound pauses then simply won't sound a thing. Nothing solves it. After reeboting the iPhone I keep being logged out and my music is gone. Tried reinstalling and the same. Thinking bout going with another provid...

Newbie

Every once in a ehile offlibe songs get sound pauses then simply won't sound a thing. Nothing solves it. After reeboting the iPhone I keep being logged out and my music is gone. Tried reinstalling an...

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes