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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43321 Views

43 replies

10 likes

  • 43321 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108932 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1635 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301837 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127782 Views

19 replies

38 likes

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  • 19 replies
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Using Spotify on disabled iPhone

Quick question: I'm leaving the country for a few months and was planning on disabling my US phone while I'm away since I can't use it for calls. Can I still use my Spotify app on that phone if I'm a premium member and have downloaded/synced music? T...

Newbie

Quick question:   I'm leaving the country for a few months and was planning on disabling my US phone while I'm away since I can't use it for calls. Can I still use my Spotify app on that phone...

Maxim

Spotify Star

475 Views

1 replies

0 likes

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Local File Will Not Play on iPhone 7, but plays on mac

I need a local file to play on my iPhobe 7. I have downloaded the playlist on my phone and on my mac. Both devices are on the same wifi network. I have allowed for sharing. The local file will play from my mac but not my phone. When using the app on ...

Newbie

I need a local file to play on my iPhobe 7. I have downloaded the playlist on my phone and on my mac. Both devices are on the same wifi network. I have allowed for sharing. The local file will play f...

jnorris170

Community Legend

289 Views

1 replies

0 likes

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  • 1 replies
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My songs in my stared playlist disappeared and now I can't even add songs that playlist. Please help

My songs in my stared playlist disappeared and now I can't even add songs to that playlist. Adding songs but still 'zero' songs in it. If anyone knows the answer please help. Thank you.

Newbie

My songs in my stared playlist disappeared and now I can't even add songs to that playlist. Adding songs but still 'zero' songs in it. If anyone knows the answer please help. Thank you.

jnorris170

Community Legend

299 Views

1 replies

0 likes

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  • 1 replies
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Cannot log in.

Attempting to log in to my Spotify account on newly acquired iPad. Log in through my Facebook account and then receive denial message that I cannot use Spotify for more than a limited number of days abroad. I am at my home address.

Newbie

Attempting to log in to my Spotify account on newly acquired iPad.  Log in through my Facebook account and then receive denial message that I cannot use Spotify for more than a limited number of...

jnorris170

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Daily Mix missing?

as of today my "daily mix" seems to have dissappeared. I've looked everywhere. Was it removed with the latest release? I even updated and I still don't see it. Rebooted my phone as well. I see it on the desktop version, just not my iphone.

Newbie

as of today my "daily mix" seems to have dissappeared.  I've looked everywhere.  Was it removed with the latest release?  I even updated and I still don't see it.  Rebooted my pho...

jnorris170

Community Legend

899 Views

1 replies

1 likes

  • 899 Views
  • 1 replies
  • 1 likes

Solved!! Search does not work in iPhone app

hi there, Quick question: is there something going on with Spotify? It will not let me search for any artist (AN ERROR OCURRED) or when I try to go into an album, nothing shows up, but I am able to play downloaded music from my playlists. Any news or...

Regular

hi there,   Quick question: is there something going on with Spotify? It will not let me search for any artist (AN ERROR OCURRED) or when I try to go into an album, nothing shows up, but I am ...

MattSuda

Spotify Star

863 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Large playlists not loading

I have multiple large downloaded playlists and with the ones with more than 50-100 songs, when I go into the playlist and scroll down, it stops with a loading icon, I have to go back and go into the playlist again for the rest of the songs to downloa...

Casual Listener

I have multiple large downloaded playlists and with the ones with more than 50-100 songs, when I go into the playlist and scroll down, it stops with a loading icon, I have to go back and go into the ...

faithmichaels

Casual Listener

1049 Views

3 replies

0 likes

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Lyrics

Genius lyrics not working on my iPhone. It's turned on in settings but won't come up for any song.

Newbie

Genius lyrics not working on my iPhone. It's turned on in settings but won't come up for any song. 😕

jnorris170

Community Legend

498 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Extremly slow download

What's going on?I'm trying to download and sync my songs but it takes so long time.Even on my phone AND on my computer.What is going on? I'm furious over here -.-

Newbie

 What's going on? I'm trying to download and sync my songs but it takes so long time. Even on my phone AND on my computer. What is going on? I'm furious over here -.-

jnorris170

Community Legend

619 Views

1 replies

0 likes

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  • 1 replies
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Cant download songs

I cant download songs, because it says the storage of my phone (Iphone5c) is full, even if there are nearly 200 MB empty. I saved around 500 songs. So the limit is still far away.Greetings, Max

Newbie

I cant download songs, because it says the storage of my phone (Iphone5c) is full, even if there are nearly 200 MB empty. I saved around 500 songs. So the limit is still far away. Greetings, Max

jnorris170

Community Legend

354 Views

1 replies

0 likes

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  • 1 replies
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Reloading probelem

Why does this continue?

Newbie

Why does this continue?

jnorris170

Community Legend

371 Views

1 replies

0 likes

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  • 1 replies
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Unsaved album doesn't load properly; blank with no tracks and cover

I just started having this problem where unsaved albums on my recently played list and search function come up completely blank, with no tracks, album cover or even the ability to download songs. This problem is occurring on the Spotify app on my IPa...

Casual Listener

I just started having this problem where unsaved albums on my recently played list and search function come up completely blank, with no tracks, album cover or even the ability to download songs.&nbs...

sheldonh44

Casual Listener

660 Views

3 replies

0 likes

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Shuffle play in iOS

I can't listen to one selected playlist anymore because Spotify shuffle all my songs, of all playlists that I have and not only the one I want listen to! This really is annoying! How can I fix that? I'm using iPhone 6, iOS 10.3.

Regular

I can't listen to one selected playlist anymore because Spotify shuffle all my songs, of all playlists that I have and not only the one I want listen to! This really is annoy...

300 Views

0 replies

0 likes

  • 300 Views
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3 devices limit bug

I just bought a new iPhone.Installed Spotify then started downloading my offline songs to be notified after I downloaded 1000 songs that I had reached the 3 devices limit. Fair enough I go to device management and see 3 devices all called the same (i...

Casual Listener

I just bought a new iPhone. Installed Spotify then started downloading my offline songs to be notified after I downloaded 1000 songs that I had reached the 3 devices limit. Fair enough I go to devic...

MattSuda

Spotify Star

556 Views

2 replies

0 likes

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  • 2 replies
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Can't access spotify music on apple app. I try and log in and keeps coming up Error

Can't access spotify on iPhone 7 keeps coming up error and when logging in it says an account has already been made for this email address

Newbie

Can't access spotify on iPhone 7 keeps coming up error and when logging in it says an account has already been made for this email address

MattSuda

Spotify Star

444 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

cant find the app

Hi,i'm not sure if this is a problem with spotify or with the phone itself (if i had to guess, i would say that the problem lies in the phone though), but i am unable to find the spotify app on my homescreen. I can still get to it through the search ...

Casual Listener

Hi, i'm not sure if this is a problem with spotify or with the phone itself (if i had to guess, i would say that the problem lies in the phone though), but i am unable to find the spotify app on my ...

MattSuda

Spotify Star

387 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Facebook-Linked Accounts vs Non-Facebook-User

Hi all, I haven't linked my Spotify-Account with my Facebook-Account. And I don't want to do that. But I have added some friends in Spotify.But if I want to share a song with one of my added friends, I can't see them. There are zero friends in my lis...

Regular

Hi all,   I haven't linked my Spotify-Account with my Facebook-Account. And I don't want to do that. But I have added some friends in Spotify. But if I want to share a song with one of my add...

kirashi

Community Legend

1288 Views

5 replies

0 likes

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  • 5 replies
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Best way to organize albums and songs?

This has driven me crazy for years. I would love to be able, on my iPhone, to tell the difference between full and partial albums in My Library. I thought I would just download them and then use the Offline filter as a workaround, but if I download p...

Roadie

This has driven me crazy for years. I would love to be able, on my iPhone, to tell the difference between full and partial albums in My Library. I thought I would just download them and then use the ...

1226 Views

0 replies

1 likes

  • 1226 Views
  • 0 replies
  • 1 likes

My behind the lyrics doesn't work anymore on my ios devices.

I've tried with various song of "behind the lyrics" playlists, but nothing! I've reinstall the app but nothing. I have a premium italian account. Please help me because I really love this feature, and I want it back as soon as possible.

Regular

I've tried with various song of "behind the lyrics" playlists, but nothing! I've reinstall the app but nothing. I have a premium italian account. Please help me because I really love this feature, an...

krazeechester

Newbie

618 Views

1 replies

1 likes

  • 618 Views
  • 1 replies
  • 1 likes

deleting songs by mistake on a iPhone

I deleted some songs from a playlist whilst listening on my iPhone and I'd like to get them back — it seems too easy to delete as there is no 'are you sure' question when you swipe the song. I'd like to know what I deleted (and put them back ...) as ...

Regular

I deleted some songs from a playlist whilst listening on my iPhone and I'd like to get them back — it seems too easy to delete as there is no 'are you sure' question when you swipe the song.  I...

bella_patterson

Casual Listener

1125 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes