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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43327 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108943 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1637 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301841 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127783 Views

19 replies

38 likes

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Having a problem playing a new release

I'm trying to play a new album (released today 5/5) on my Iphone... I can see the songs on but when I click on them it tells me song unavailable and forwards me to the artist's Spotify Radio page. Friends I know have full acces to the album in questi...

Newbie

I'm trying to play a new album (released today 5/5) on my Iphone... I can see the songs on but when I click on them it tells me song unavailable and forwards me to the artist's Spotify Radio page. Fr...

detective889

Roadie

320 Views

1 replies

0 likes

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scroll at the end of a Playlist

Hello,is it possible to go scroll direct at the end of a Playlist?I have more then 700 songs in my playlist and it's quite exhausting to scroll to the end.Thanks!!

Newbie

Hello, is it possible to go scroll direct at the end of a Playlist? I have more then 700 songs in my playlist and it's quite exhausting to scroll to the end. Thanks!!

cluz

Gig Goer

607 Views

1 replies

0 likes

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Paid for premium but don't have it.

My account was paid in my bank account. But I don't have the premium package it's still on free.

Newbie

My account was paid in my bank account. But I don't have the premium package it's still on free.

Robert_W

Community Legend

737 Views

1 replies

1 likes

  • 737 Views
  • 1 replies
  • 1 likes

Can't see who added a song in collaborative playlists.

Before the last update I was able to see who added which song in collaborative playlists. Now, this feature is gone. Does anyone know how to make these usernames visible again?

Newbie

Before the last update I was able to see who added which song in collaborative playlists. Now, this feature is gone. Does anyone know how to make these usernames visible again?

268 Views

0 replies

1 likes

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Devices on Spotify app shaded and not working ?

My Chrome app says my devices are ready to cast, but on Spotify my devices are shaded and are not working, why and what can I do ?

Casual Listener

My Chrome app says my devices are ready to cast, but on Spotify my devices are shaded and are not working, why and what can I do ?

ffhbdyh

Casual Listener

322 Views

1 replies

1 likes

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  • 1 replies
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I can't play the music I want

Hi I need help getting the access to the music I want. So when I get on Spotify it doesn't let me play the music I want. Example I want to play Break The Silence, by monster cat it brings me to a Group of songs and when I tap on a song the shuffle pl...

Newbie

Hi I need help getting the access to the music I want. So when I get on Spotify it doesn't let me play the music I want. Example I want to play Break The Silence, by monster cat it brings me to a Gro...

justinewin_

Roadie

522 Views

1 replies

0 likes

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  • 1 replies
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Playlist

Every time I pick one of my playlists, it'll play one song, then automatically switch to one particular artist, who is not even on my playlist! Help! This is driving me crazy!!

Casual Listener

Every time I pick one of my playlists, it'll play one song, then automatically switch to one particular artist, who is not even on my playlist! Help! This is driving me crazy!!

ppwhite

Casual Listener

1063 Views

10 replies

0 likes

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iOS sound get interupted and then I get logged out

Every once in a ehile offlibe songs get sound pauses then simply won't sound a thing. Nothing solves it. After reeboting the iPhone I keep being logged out and my music is gone. Tried reinstalling and the same. Thinking bout going with another provid...

Newbie

Every once in a ehile offlibe songs get sound pauses then simply won't sound a thing. Nothing solves it. After reeboting the iPhone I keep being logged out and my music is gone. Tried reinstalling an...

230 Views

0 replies

0 likes

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Whenever I reopen spotify, built in equalizer not working

Hello guys, Spotify premium user with ios 10.2 on an iphone 6.. I'm just wondering, I've already set my equalizer the way i wanted it, but whenever i pause for a while and reopen the app from the multitasker it'll open equalizer is visually adjusted ...

Newbie

 Hello guys, Spotify premium user with ios 10.2 on an iphone 6.. I'm just wondering, I've already set my equalizer the way i wanted it, but whenever i pause for a while and reopen the app from t...

user-removed

Not applicable

593 Views

2 replies

0 likes

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Spotify Connect - Multiple Speakers/Devices

My Spotify keeps stopping my music every 30 seconds with a pop up message stating that my music is being paused because my account is being used somewhere else. It's not specifying where it's being used and I know I am not using it, so I don't unders...

Newbie

My Spotify keeps stopping my music every 30 seconds with a pop up message stating that my music is being paused because my account is being used somewhere else. It's not specifying where it's being u...

jnorris170

Community Legend

399 Views

1 replies

0 likes

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Solved!! Collaborative play/pause music

Hi guys, This is my current setup:- family account- iPad connected to "dumb" speakers Is there a way that both my wife and I can play, pause or skip the currently playing song?If not, is there any other setup that would allow this? Thank you!

Casual Listener

Hi guys,   This is my current setup: - family account - iPad connected to "dumb" speakers   Is there a way that both my wife and I can play, pause or skip the currently playing song? ...

jnorris170

Community Legend

719 Views

3 replies

0 likes

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There is no my mixtape in my app.

On my iPhone there is no such point as "my mixtape" or as it is in german "dein mixtape".I am using spotify for half a year now, so the too short using is probabely not the issue. (iOS 8.4.1 this maybe the reason?) Thanks!

Casual Listener

On my iPhone there is no such point as "my mixtape" or as it is in german "dein mixtape". I am using spotify for half a year now, so the too short using is probabely not the issue.  (iOS 8.4.1...

ChilaChan

Casual Listener

859 Views

5 replies

0 likes

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Restored my phone from backup, Spotify said I used all 3 devices and erased the music on my phone.

Maybe it's counting this phone before erasing it as a device, and as another device after restoring it?I don't know, but now I have to redownload thousands of songs.What gives?I can't find a list of my devices anywhere or else I'd remove whatever sho...

Newbie

Maybe it's counting this phone before erasing it as a device, and as another device after restoring it? I don't know, but now I have to redownload thousands of songs. What gives? I can't find a li...

jnorris170

Community Legend

354 Views

1 replies

0 likes

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Solved!! Songs disappear

Hi there I have a number of entire albums by an artist that I have downloaded and savd for listening to offline. However I have noticed that when I go into some of the albums, only a few of the songs appear and the rest have disappeared and I am not ...

Casual Listener

Hi there   I have a number of entire albums by an artist that I have downloaded and savd for listening to offline. However I have noticed that when I go into some of the albums, only a few of ...

jnorris170

Community Legend

1122 Views

3 replies

0 likes

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Downloading playlist never completes

Have selected a playlist on my iphone 6+ and toggle Download. However, the download never completes and transfers my local file. It says "Downloading...Waiting to download" but never finishes. Please help me update my playlist on my phone! The local ...

Casual Listener

Have selected a playlist on my iphone 6+ and toggle Download.  However, the download never completes and transfers my local file.    It says "Downloading...Waiting to download" bu...

278 Views

0 replies

0 likes

  • 278 Views
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Solved!! Problem with artis section

Artists section is empty even if I have songs dowloaded in songs section. Why?

Visitor

Artists section is empty even if I have songs dowloaded in songs section. Why?

jnorris170

Community Legend

497 Views

1 replies

0 likes

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  • 1 replies
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Unable to Reinstall

I deleted Spotify along with a few other apps because I was trying to clear some space on my iPhone and had read that was the only way to remove offline mode songs from your phone. I was able to re-install every app other than Spotify. Spotify will a...

Casual Listener

I deleted Spotify along with a few other apps because I was trying to clear some space on my iPhone and had read that was the only way to remove offline mode songs from your phone. I was able to re-i...

calandrarussell

Newbie

6353 Views

16 replies

1 likes

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Mixe

When i am recording Spotify on my iPad, i can rule the sound volume as well as on my iPad but also directly on the dock. But....when I f.i.want to see a 'youtube' film or news bulletin, the Spotify sound is pressing away from the bleutooth connection...

Visitor

When i am recording Spotify on my iPad, i can rule the sound volume as well as on my iPad but also directly on the dock. But....when I f.i.want to see a 'youtube' film or news bulletin, the Spotify s...

336 Views

0 replies

0 likes

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What happened to the iPad version?

Since the last update the iPad version is a joke. Basically is the iPhone version stretched. How can a such a big company like Spotify with a millions of users make this? It's an insult to iPad users, specially when the previous version was better.

Newbie

Since the last update the iPad version is a joke. Basically is the iPhone version stretched. How can a such a big company like Spotify with a millions of users make this? It's an insult to iPad users...

Brändholmen

Music Fan

572 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Scroll down in the list

Hello, I have a problem on spotify and i can't handle it anymore. It could be bug that's why i am writing. when i try to scroll down to end of my list , most of time it stucks. The screen looks like trying to loading but it can not possible to scroll...

Newbie

Hello, I have a problem on spotify and i can't handle it anymore. It could be bug that's why i am writing. when i try to scroll down to end of my list , most of time it stucks. The screen looks like ...

271 Views

0 replies

0 likes

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