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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246310 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131454 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3322 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309870 Views

62 replies

16 likes

  • 309870 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133538 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Stops playing app

When I go into the app and play music like usual it will play like one or two songs then stop playing I dont understand because I have never hada problem with it before. it would be great if someone could help me out!! Thanks!!

Newbie

When I go into the app and play music like usual it will play like one or two songs then stop playing I dont understand because I have never hada problem with it before. it would be great if someone ...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Left channel muffled

While playing from my iPhone, the left channel is muffled. The right channel is fine. I have confirmed this with ear phones, to Bluetooth speakers, via Bluetooth in my car. I recently received a refurbished iPhone on warranty and so can confirm it is...

Casual Listener

While playing from my iPhone, the left channel is muffled. The right channel is fine. I have confirmed this with ear phones, to Bluetooth speakers, via Bluetooth in my car. I recently received a refu...

wizard64mx

Newbie

657 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Music undownloading

offline music i've downloaded keeps getting Undownloaded. I have only 2 offline devices, both iphones 4s. I'm getting really annoyed, I live on a place with no good wifi so I really need this feature working fine, and it should be since I've a premiu...

Newbie

offline music i've downloaded keeps getting Undownloaded. I have only 2 offline devices, both iphones 4s. I'm getting really annoyed, I live on a place with no good wifi so I really need this feature...

alexrodger

Newbie

568 Views

2 replies

0 likes

  • 568 Views
  • 2 replies
  • 0 likes

"You've already created an account with this email address"

Hello... I can't login to spotify on my iPhone. It says "Login failed - you've already created an account with this email address", which is nonsensical because I'm that's the account I'm trying to login to. This has happened before but I reinstalled...

Newbie

Hello... I can't login to spotify on my iPhone. It says "Login failed - you've already created an account with this email address", which is nonsensical because I'm that's the account I'm trying to l...

Shynola

Newbie

23447 Views

23 replies

5 likes

  • 23447 Views
  • 23 replies
  • 5 likes

Radio on iOS ignores Spotify Mobile Data Setting

The radio obviously streams music using a mobile data connection, even if this is blocked within the iOS settings. General mobile data were enabled, but usage by Spotify was switched off.I regard this a serious problem. Together with the new autoplay...

Casual Listener

The radio obviously streams music using a mobile data connection, even if this is blocked within the iOS settings. General mobile data were enabled, but usage by Spotify was switched off. I regard t...

djstorm10

Regular

965 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Sorting music within a playlist in IOS doesn't save, resorts back to previous sort setting

My wife and I (who use iPhones 6 Plus and 7 Plus with iOs 10.3 and 10.3.1, respectively) recently noticed that when we try to sort playlists we have created (whether it be by "Recenlty Added," "Artist," Title," etc), after leaving or force quitting S...

Casual Listener

My wife and I (who use iPhones 6 Plus and 7 Plus with iOs 10.3 and 10.3.1, respectively) recently noticed that when we try to sort playlists we have created (whether it be by "Recenlty Added," "...

MattSuda

Spotify Star

2372 Views

8 replies

3 likes

  • 2372 Views
  • 8 replies
  • 3 likes

Spotify keeps pausing songs - iPhone - Bose - Bluetooth

Hello, I have a problem that seems to affect a lot of people according to what I've found on the Web. But no one seems to have a solution thats actually works.So, could we have an update, an answer from Spotify? It's really annoying.The problem : Spo...

Visitor

Hello, I have a problem that seems to affect a lot of people according to what I've found on the Web. But no one seems to have a solution thats actually works. So, could we have an update, an answer...

alexis-rodrigue

Regular

688 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist won't play through (on ipad iOS10)

This has been going on for a while, I'd start one of my playlists on shuffle and after the first song Spotify will start playing from queue instead. It happens with every playlist, premade ones included. I did clear the queue but it hasn't changed an...

Casual Listener

This has been going on for a while, I'd start one of my playlists on shuffle and after the first song Spotify will start playing from queue instead. It happens with every playlist, premade ones inclu...

354 Views

0 replies

0 likes

  • 354 Views
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Opening Spotify sets full volume

I normally play music through Spotify on my Mac. I have the volume set to 100% as I use an external DAC. If I open Spotify on my iPad while it is on the same network as the Mac, and Spotify is open, it sets the iPad volume to 100%. Even if I don't pl...

Visitor

I normally play music through Spotify on my Mac. I have the volume set to 100% as I use an external DAC.   If I open Spotify on my iPad while it is on the same network as the Mac, and Spotify ...

556 Views

0 replies

1 likes

  • 556 Views
  • 0 replies
  • 1 likes

Solved!! Can't sort songs my playlists by recently added

Hello, i have an issue in my spotify app in mac and iPhone i can't sort the songs of my playlists by "recently added" i know how to do it, but when i close the playlists and open again the predetermined order is back, please help (UPDATE fixed in my ...

Newbie

Hello, i have an issue in my spotify app in mac and iPhone i can't sort the songs of my playlists by "recently added" i know how to do it, but when i close the playlists and open again the predetermi...

MattSuda

Spotify Star

2085 Views

6 replies

2 likes

  • 2085 Views
  • 6 replies
  • 2 likes

Solved!! Recently added

Hey.Suddenly my playlists won't sort itself after recently added when I do it. Or, it does, but when I quit the app I have to do it again every single time for each playlists when I open the app again. Earlier it was sorted after what I have chosen. ...

Roadie

Hey. Suddenly my playlists won't sort itself after recently added when I do it. Or, it does, but when I quit the app I have to do it again every single time for each playlists when I open the app ag...

jnorris170

Community Legend

1795 Views

4 replies

1 likes

  • 1795 Views
  • 4 replies
  • 1 likes

Discount for TAFE Students

Is the Student Discount include TAFE Students? AUSTRALIA

Casual Listener

Is the Student Discount include TAFE Students? AUSTRALIA

2224 Views

0 replies

0 likes

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Solved!! Persnonal Playlists - Sort Option Resets

Hey. Running iOS 10.3.1 on an iPhone 7 Plus and Spotify version 8.3.0.896. The issue I have, and I have replicated on my GF iPhone 6s, is that when I select a playlist to be shown in a particular order (namely sort by Recently Added), the app does th...

Newbie

Hey.  Running iOS 10.3.1 on an iPhone 7 Plus and Spotify version 8.3.0.896.   The issue I have, and I have replicated on my GF iPhone 6s, is that when I select a playlist to be shown in a...

MattSuda

Spotify Star

2404 Views

7 replies

1 likes

  • 2404 Views
  • 7 replies
  • 1 likes

Keep playlist ordered on add date

When i'm in a playlist I can sort the tracks on date, but when I leave the playlist they are back to 'personal' order. Is there a way to keep them in order on date added to the playlist?

Newbie

When i'm in a playlist I can sort the tracks on date, but when I leave the playlist they are back to 'personal' order. Is there a way to keep them in order on date added to the playlist?

MattSuda

Spotify Star

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes

Can't change the song order in playlist

Hi,I know how to change the sort order of songs within my playlists on my iPhone. However, when I change it from "Custom" to "Title," it changes for a second, then if i go to another playlist and come back, it reverts back to "Custom." Does anyone kn...

Newbie

Hi, I know how to change the sort order of songs within my playlists on my iPhone. However, when I change it from "Custom" to "Title," it changes for a second, then if i go to another playlist and c...

MattSuda

Spotify Star

1143 Views

4 replies

1 likes

  • 1143 Views
  • 4 replies
  • 1 likes

Sorting does not work

I have a very annoying problem with Spotify: My problem is on Spotify mobile, it is when I go to my playlist I want to have it on: Recent Added but If I leave the playlist and come back a second later it is on personal, very very annoying, do you kno...

Regular

I have a very annoying problem with Spotify: My problem is on Spotify mobile, it is when I go to my playlist I want to have it on: Recent Added but If I leave the playlist and come back a second late...

MattSuda

Spotify Star

849 Views

2 replies

1 likes

7
iphone
sorting
spotifymobile
stuck
  • 849 Views
  • 2 replies
  • 1 likes

Solved!! I can not keep my playlists sorted by latest added songs at top

After the last update, I can not keep my songs in any order. For example, if I choose to sort by name it happens, but if when I leave the playlist and turn back, playlist returns to its original order, but I want it to stay that way(sorted by name, l...

Newbie

After the last update, I can not keep my songs in any order. For example, if I choose to sort by name it happens, but if when I leave the playlist and turn back, playlist returns to its original...

MattSuda

Spotify Star

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

Playlists don't keep last "sort by" configuration on IPhone

IPhone App, steps to replicate:1 - Enter a playlist and sort by Title, for example2 - Get out of the playlist3 - Come back to the playlist that you have set up to srot by Title.You will see that is not sorted and you will have to sort again.I think i...

Music Fan

IPhone App, steps to replicate: 1 - Enter a playlist and sort by Title, for example 2 - Get out of the playlist 3 - Come back to the playlist that you have set up to srot by Title. You will see...

MattSuda

Spotify Star

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Solved!! Playlist sorting options resetting

I want to have recently added songs on top of my playlist but everytime i set it to recently added and closes the playlist it resets so recently added songs are at the bottom. How can i change this?

Regular

I want to have recently added songs on top of my playlist but everytime i set it to recently added and closes the playlist it resets so recently added songs are at the bottom. How can i change this?

MattSuda

Spotify Star

889 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Sort preference on Mobile App

My playlists now default to "custom" sort preference instead of my preferred "recently added". I have to resort every time I open the app, is anyone else having this issue? Two days ago this was working perfectly......

Newbie

My playlists now default to "custom" sort preference instead of my preferred "recently added". I have to resort every time I open the app, is anyone else having this issue? Two days ago this was work...

MattSuda

Spotify Star

499 Views

2 replies

0 likes

  • 499 Views
  • 2 replies
  • 0 likes