Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36729 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102068 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430780 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298812 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi there,maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotify Premium only on my iPhone 6, no other device, no ot...
Hi there, maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotif...
Regular
622 Views
2 replies
0 likes
I have a specific playlist that won't sync from my computer to my iphone. I have:-Gone offline on both, went online.-Reinstalled app-Created a new playlist since then, which does sync fully What the heck am I doing wrong?
I have a specific playlist that won't sync from my computer to my iphone. I have: -Gone offline on both, went online. -Reinstalled app -Created a new playlist since then, which does sync fu...
Casual Listener
565 Views
2 replies
0 likes
I play Spotify on my iPhone with latest software, over connect onto my Sony 1050 amplifier.Sometimes randomly the volume just goes to maximum even if I'm pressing volume down on the side of my phone... This is horrendous!! Is there a way I can basica...
I play Spotify on my iPhone with latest software, over connect onto my Sony 1050 amplifier. Sometimes randomly the volume just goes to maximum even if I'm pressing volume down on the side of my phon...
Spotify Star
619 Views
3 replies
0 likes
I have an iPhone 6 - have 2500+ songs saved and reinstalled app twice and still crashes after approximately 15-20 seconds of a song playing on offline mode - EXTREMELY FRUSTRATED.
I have an iPhone 6 - have 2500+ songs saved and reinstalled app twice and still crashes after approximately 15-20 seconds of a song playing on offline mode - EXTREMELY FRUSTRATED.
297 Views
0 replies
0 likes
Hi i've recently moved to Spotify from Apple Music and imported some playlists from iTunes. Most songs play but some come up 'Song unavailable, you can still start radio based on this artist'. Help? I've downloaded the playlists for offline play as w...
Hi i've recently moved to Spotify from Apple Music and imported some playlists from iTunes. Most songs play but some come up 'Song unavailable, you can still start radio based on this artist'. Help? ...
Casual Listener
616 Views
1 replies
0 likes
spotify is not working properly, it disconect constantly for no reason, I have tried in Wifi and mobile conection. Imposible to listen to music. Using paid account
spotify is not working properly, it disconect constantly for no reason, I have tried in Wifi and mobile conection. Imposible to listen to music. Using paid account
441 Views
0 replies
0 likes
When trying to search in a playlist the keyboard aint coming up, using 3d-party keyboard if that could be the problem?Tried pressing the searchbar again does nothing.Looks just like in this screenshot, just fund out locking and unlocking in this stat...
When trying to search in a playlist the keyboard aint coming up, using 3d-party keyboard if that could be the problem? Tried pressing the searchbar again does nothing. Looks just like in this s...
Casual Listener
641 Views
4 replies
0 likes
I subscribed to premium on my android device but now I have an iPhone 7 and it says that my account is for free listening? Can someone help me please
I subscribed to premium on my android device but now I have an iPhone 7 and it says that my account is for free listening? Can someone help me please
Spotify Star
657 Views
4 replies
0 likes
Antes podías seleccionar las canciones que querías que siguieran y ahora no aparece esa opción en iPhone
Antes podías seleccionar las canciones que querías que siguieran y ahora no aparece esa opción en iPhone
Casual Listener
410 Views
2 replies
0 likes
Anyone explain to me how i was listening to chad daniels radio (comedian) and then all of a sudden rhianna started playing, i started skipping songs and it kept playing **bleep** like that
Anyone explain to me how i was listening to chad daniels radio (comedian) and then all of a sudden rhianna started playing, i started skipping songs and it kept playing **bleep** like that
Newbie
1098 Views
5 replies
0 likes
I created playlists on Mac OS however they dont all seem to show on my iPhone. Even some of the playlists are missing. I am connected to the same wifi connection.I tried resetting my phone, reinstalling the app as well as logging out and logging back...
I created playlists on Mac OS however they dont all seem to show on my iPhone. Even some of the playlists are missing. I am connected to the same wifi connection.I tried resetting my phone, reinstall...
Casual Listener
688 Views
4 replies
0 likes
I've made a playlist with well over 100 songs on my laptop version of Spotify, but both the browser version of Spotify and my iPhone app only show it at 36 songs. I've re-downloaded the Spotify app and re-started the browser version but they remain f...
I've made a playlist with well over 100 songs on my laptop version of Spotify, but both the browser version of Spotify and my iPhone app only show it at 36 songs. I've re-downloaded the Spotify app a...
Regular
987 Views
4 replies
0 likes
Spotify keeps on trying to connect to my pc at home or my phone and wont let me change it so it plays out of the spotify web player on this pc, everytime i click it tells me it will play out of it but at the bottom it still says its playing out of my...
Spotify keeps on trying to connect to my pc at home or my phone and wont let me change it so it plays out of the spotify web player on this pc, everytime i click it tells me it will play out of it bu...
Spotify Star
2269 Views
1 replies
0 likes
A music player without an easly accessible volume control..?Is that a serious design decesion..? Accessing Play / Stop / Volume are the 3 MOST important buttons. Actually volume control is more important than next / previous buttons. I tell you an ex...
A music player without an easly accessible volume control..? Is that a serious design decesion..? Accessing Play / Stop / Volume are the 3 MOST important buttons. Actually volume control is mor...
490 Views
0 replies
0 likes
Hello, I've recently had a problem when listening to music in random queue where it just completely skips one specific song whenever it should play, wondering what I should do about this. Skipped song appears as shown in the picture.
Hello, I've recently had a problem when listening to music in random queue where it just completely skips one specific song whenever it should play, wondering what I should do about this. Skipped son...
Spotify Star
1022 Views
1 replies
0 likes
Im a user of spotify on my iphone 7 plus im not recieving any notifications of new music from artists i follow. i have all push notifications enabled in the app and in the IOS settings wondering what the issue is causing this???
Im a user of spotify on my iphone 7 plus im not recieving any notifications of new music from artists i follow. i have all push notifications enabled in the app and in the IOS settings wonderin...
Spotify Star
361 Views
1 replies
0 likes
How do I remove the thumb up/down button from the iPhone lock screen? I just want a 'Back' button.
How do I remove the thumb up/down button from the iPhone lock screen? I just want a 'Back' button.
Community Legend
665 Views
1 replies
1 likes
With the latest Spotify update on 20th April for Ipad, the socalled album label that you can enlarge by clicking on it twice now covers more than the full screen and is also very unclear.
With the latest Spotify update on 20th April for Ipad, the socalled album label that you can enlarge by clicking on it twice now covers more than the full screen and is also very unclear.
Roadie
427 Views
1 replies
0 likes
since the last few updates the shuffelbutton for an whole folder is gone !! why did you do that ?greetingsalex
since the last few updates the shuffelbutton for an whole folder is gone !! why did you do that ? greetings alex
Casual Listener
499 Views
2 replies
0 likes
Awhile back I had 2 songs downloaded via desktop and put in playlists and my saved songs on iphone via local files, After which I got my phone resetted and also my Pc so those files are gone and now when I dl the playlist those songs were in it will ...
Awhile back I had 2 songs downloaded via desktop and put in playlists and my saved songs on iphone via local files, After which I got my phone resetted and also my Pc so those files are gone and now ...
Community Legend
4560 Views
3 replies
0 likes
