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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232444 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113996 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2290 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303899 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129625 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Music disappearing from playlist

For some time I had problems with songs disappearing from my playlist. Then it suddenly stopped and I didn't think much about it. Now today, I watched about 10-20 songs being gone from the playlist I listened to this morning. And now these songs are ...

Regular

For some time I had problems with songs disappearing from my playlist. Then it suddenly stopped and I didn't think much about it. Now today, I watched about 10-20 songs being gone from the playlist I...

Thisisemilie

Regular

696 Views

2 replies

0 likes

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  • 2 replies
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album showing up on desktop but not mobile

I dont know if this is a common issue with some music but Ive noticed 'machina' from smashing pumpkins doesnt appear on my iphone or ipad...at least not the songs just the album but the desktop version on mac has the whole album...is this a problem o...

Newbie

I dont know if this is a common issue with some music but Ive noticed 'machina' from smashing pumpkins doesnt appear on my iphone or ipad...at least not the songs just the album but the desktop versi...

505 Views

0 replies

1 likes

  • 505 Views
  • 0 replies
  • 1 likes

Superuser Contribution Facebook Login to wrong Facebook account

Today, my Spotify App logged out on my iPhone. I am trying to get logged back in. I have 2 Facebook Accounts. It keeps logging me into my OTHER Facebook account. The account that I'm logged into right now is the one I want logged into on my iPhone. I...

Casual Listener

Today, my Spotify App logged out on my iPhone.  I am trying to get logged back in.  I have 2 Facebook Accounts.  It keeps logging me into my OTHER Facebook account. The account  t...

MarcosOsorio

Newbie

9827 Views

2 replies

0 likes

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  • 2 replies
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Lag/Loading problems on saved playlists

Good Morning, So recently i have stumbled upon an unsual error. First off, i am running ios 10.3.1 the latest from apple and the latest version of spotify as well. I have downloaded playlists and what not within the app. When i go to scroll i sometim...

Regular

Good Morning,   So recently i have stumbled upon an unsual error. First off, i am running ios 10.3.1 the latest from apple and the latest version of spotify as well. I have downloaded playlist...

MattSuda

Spotify Star

627 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App won't open

Hi!I downloaded the nwe verison today and since then I can't open the app.I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works.What can I do? - Celi

Newbie

Hi! I downloaded the nwe verison today and since then I can't open the app. I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works. What can I do? &n...

Hubo

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

No explict tags or features on the lockscreen?

I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me

Newbie

I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me

MattSuda

Spotify Star

668 Views

2 replies

0 likes

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  • 2 replies
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Local files added to playlist but isn't shown on iphone

I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various forums in here, but people only have problems with sync not...

Casual Listener

I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various forums i...

804 Views

0 replies

3 likes

iPhone 5S
Local files for Spotify Mobile
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Unplayable Album

I have an iPhone 6 and last night, i went to go listen to Rammstein and found that my favorite album LIEBE IST FÜR ALLE DA had disappeared. i closed my app, reopened it, and it was still gone. i checked the band's website, because maybe they had take...

Casual Listener

I have an iPhone 6 and last night, i went to go listen to Rammstein and found that my favorite album LIEBE IST FÜR ALLE DA had disappeared. i closed my app, reopened it, and it was still gone. i chec...

MattSuda

Spotify Star

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
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Apple TV streaming fails after a few minutes

I can get spotify playing via my Apple TV following the instructions on your support website. However, after a few minutes the stream stops playing. I really want to be able to play spotify on my TV and it's extremely frustrating that the stream keep...

Newbie

I can get spotify playing via my Apple TV following the instructions on your support website. However, after a few minutes the stream stops playing. I really want to be able to play spotify on my TV ...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
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playlist showing old album artwork of erased songs

When I'm playing one of the playlists I am constantly changing old album artwork songs come up when you are seeing the queue of the playlist. It's like there is a glitch in the app even though there have been multiple updates since this started happe...

Newbie

When I'm playing one of the playlists I am constantly changing old album artwork songs come up when you are seeing the queue of the playlist. It's like there is a glitch in the app even though there ...

412 Views

0 replies

0 likes

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The App won't open on my iphone

I have a Premium account and use Spotify on my Iphone. Since Friday (21st April 2017) the App hasn't been working. It has just been saying "waiting" with no way to open the App. Has this been happening to anyone else?

Newbie

I have a Premium account and use Spotify on my Iphone. Since Friday (21st April 2017) the App hasn't been working. It has just been saying "waiting" with no way to open the App.   Has this bee...

ElsaGottvall

Casual Listener

1104 Views

1 replies

0 likes

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  • 1 replies
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Playlist order (iOS)

Spotify won't save my playlist order, I have to re-sort (e.g. by Artist) each time I get into the playlist. Any way to save that to avoid re-sorting each time?

Newbie

 Spotify won't save my playlist order, I have to re-sort (e.g. by Artist) each time I get into the playlist.  Any way to save that to avoid re-sorting each time?

MattSuda

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
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Apple Carplay wont scroll down past 20+ songs in a playlist

When I connect to my 2016 silverado using Apple Carplay, I cant scroll down more than 20+ songs in a large playlist. Why????? I'm on iOS 9.3.2 and the most updated ersion of spotify on my phone.

Casual Listener

When I connect to my 2016 silverado using Apple Carplay, I cant scroll down more than 20+ songs in a large playlist.  Why?????  I'm on iOS 9.3.2 and the most updated ersion of spotify on my...

travisparent1

Casual Listener

1196 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Experimental iOS design?

So this is a bit of an odd post, but I was using the Spotify app, selected my 'New Music Weekly' playlist, and it took me to an entirely new playlist design--one that I liked, as well. The player design was also much cleaner, and featured a solid pau...

Regular

So this is a bit of an odd post, but I was using the Spotify app, selected my 'New Music Weekly' playlist, and it took me to an entirely new playlist design--one that I liked, as well. The player des...

madasmas

Regular

3424 Views

8 replies

0 likes

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  • 8 replies
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Collaborative playlists on iOS no longer show usernames

Within the last few weeks, my Spotify iOS app stopped showing usernames on Collaborative playlists, which makes them much harder to use and appreciate (I don't know who has added other songs). This field still appears on the macOS client.

Newbie

Within the last few weeks, my Spotify iOS app stopped showing usernames on Collaborative playlists, which makes them much harder to use and appreciate (I don't know who has added other songs). T...

372 Views

0 replies

0 likes

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iPhone and iPad

My I pad has ad free music but my iPhone doesn't I tried to go on my friends iPhone and I logged on to my account and it worked on her phone ??l

Newbie

My I pad has ad free music but my iPhone doesn't I tried to go on my friends iPhone and I logged on to my account and it worked on her phone ??l

MattSuda

Spotify Star

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Alle Titel aller Playlists wiedergeben

Servus, ich nutze die aktuelle App mit aktuellem iOS. Bis vor kurzem konnte ich ALLE Titel ALLER meiner Playlist abspielen. Sprich alle meine Titel aus alle meiner gespeicherten Playlists wurden wiedergegeben. Dies ist seit kurzem leider nicht mehr m...

Newbie

Servus,   ich nutze die aktuelle App mit aktuellem iOS.   Bis vor kurzem konnte ich ALLE Titel ALLER meiner Playlist abspielen. Sprich alle meine Titel aus alle meiner gespeicherten Pla...

MattSuda

Spotify Star

13350 Views

1 replies

2 likes

  • 13350 Views
  • 1 replies
  • 2 likes

Playlist (folders) not syncing w/ iOS app

Hi, I've organized all of my songs into playlist folders on the desktop client, but my mobile apps are only showing a limted number of these folders. Is there a (known) limit on playlists OR playlist folders for the apps? Thanks,- Serge Note: I'm tal...

Newbie

Hi, I've organized all of my songs into playlist folders on the desktop client, but my mobile apps are only showing a limted number of these folders. Is there a (known) limit on playlists OR pla...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
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No iOS or email notifications even with all notification settings on?

About a year ago I stopped receiving notifications about new music, playlist changes ect. I have gone through my account settings on the app, and in the iOS notification settings and everything is turned on. I'd love to know when the artists I follow...

Casual Listener

About a year ago I stopped receiving notifications about new music, playlist changes ect. I have gone through my account settings on the app, and in the iOS notification settings and everything is tu...

justinewin_

Roadie

826 Views

3 replies

0 likes

  • 826 Views
  • 3 replies
  • 0 likes