Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43314 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108918 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
437650 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
301832 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My I pad has ad free music but my iPhone doesn't I tried to go on my friends iPhone and I logged on to my account and it worked on her phone ??l
My I pad has ad free music but my iPhone doesn't I tried to go on my friends iPhone and I logged on to my account and it worked on her phone ??l
Spotify Star
428 Views
1 replies
0 likes
Servus, ich nutze die aktuelle App mit aktuellem iOS. Bis vor kurzem konnte ich ALLE Titel ALLER meiner Playlist abspielen. Sprich alle meine Titel aus alle meiner gespeicherten Playlists wurden wiedergegeben. Dies ist seit kurzem leider nicht mehr m...
Servus, ich nutze die aktuelle App mit aktuellem iOS. Bis vor kurzem konnte ich ALLE Titel ALLER meiner Playlist abspielen. Sprich alle meine Titel aus alle meiner gespeicherten Pla...
Spotify Star
13337 Views
1 replies
2 likes
Hi, I've organized all of my songs into playlist folders on the desktop client, but my mobile apps are only showing a limted number of these folders. Is there a (known) limit on playlists OR playlist folders for the apps? Thanks,- Serge Note: I'm tal...
Hi, I've organized all of my songs into playlist folders on the desktop client, but my mobile apps are only showing a limted number of these folders. Is there a (known) limit on playlists OR pla...
423 Views
0 replies
0 likes
About a year ago I stopped receiving notifications about new music, playlist changes ect. I have gone through my account settings on the app, and in the iOS notification settings and everything is turned on. I'd love to know when the artists I follow...
About a year ago I stopped receiving notifications about new music, playlist changes ect. I have gone through my account settings on the app, and in the iOS notification settings and everything is tu...
Roadie
818 Views
3 replies
0 likes
Hi there, with a recent update i am no longer able to scroll through New Releases under Browse on my iPhone and see the artist who is releasing the new album--that means i have to click on every album to see who the artist is and that is really cumbe...
Hi there, with a recent update i am no longer able to scroll through New Releases under Browse on my iPhone and see the artist who is releasing the new album--that means i have to click on every albu...
Spotify Star
481 Views
1 replies
0 likes
Once I tap the start radio button, another screen pops up and shows I have discovered a premium feature and therefore no music ever gets playedCurrently I am on free account version
Once I tap the start radio button, another screen pops up and shows I have discovered a premium feature and therefore no music ever gets played Currently I am on free account version
Casual Listener
716 Views
1 replies
0 likes
I am a premium user and I have a playlist saved. When I go to look at all the songs in my playlist, it won't let me swipe down all the way. I get to about half way then I get a loading circle and the rest won't load? Thanks.
I am a premium user and I have a playlist saved. When I go to look at all the songs in my playlist, it won't let me swipe down all the way. I get to about half way then I get a loading circle and the...
Newbie
2573 Views
1 replies
1 likes
Hello. Having an issue with the current build of Spotify (Version 8.2.0) where it keeps deleting the music i have downloaded onto my device. It's happened 4 times over the last week or so in which I have to go back into the app and physically tap all...
Hello. Having an issue with the current build of Spotify (Version 8.2.0) where it keeps deleting the music i have downloaded onto my device. It's happened 4 times over the last week or so in wh...
Spotify Star
680 Views
3 replies
0 likes
I have an iPhone 6 with T-Mobile. When I play a song it will load and play for about ten to eleven seconds, then stop. I know it is not my network connection because Soundcloud works. I have restarted my phone but to no avail. I have also redownloade...
I have an iPhone 6 with T-Mobile. When I play a song it will load and play for about ten to eleven seconds, then stop. I know it is not my network connection because Soundcloud works. I have restarte...
699 Views
0 replies
2 likes
Songs that I've downloaded from outside of Spotify play on my computer (Macbook Air running MacOS Sierra 10.12.4) don't play on my iPhone (iPhone SE running iOS 10.2.1). They're on playlists that have been downloaded to the iPhone and to the Macbook ...
Songs that I've downloaded from outside of Spotify play on my computer (Macbook Air running MacOS Sierra 10.12.4) don't play on my iPhone (iPhone SE running iOS 10.2.1). They're on playlists that hav...
Casual Listener
501 Views
1 replies
0 likes
If a Bluetooth call comes in whilst listening to Spotify the music fails to resume when the call ends. Instead my iTunes fires up and plays. This is so annoying, any suggestions?
If a Bluetooth call comes in whilst listening to Spotify the music fails to resume when the call ends. Instead my iTunes fires up and plays. This is so annoying, any suggestions?
449 Views
0 replies
0 likes
Since the last update I've notice songs skipping like a scratch CD when connected to Bluetooth. There's pauses several times throughout the song. It's becoming huge annoying. Please fix this.
Since the last update I've notice songs skipping like a scratch CD when connected to Bluetooth. There's pauses several times throughout the song. It's becoming huge annoying. Please fix this.
Casual Listener
1252 Views
1 replies
1 likes
Daiy mix showed me 6 mixes everyday with 5 of the same genre. Today the one I listened to the most just changed and now all 6 are of the same genre. Is there a way to put it back?
Daiy mix showed me 6 mixes everyday with 5 of the same genre. Today the one I listened to the most just changed and now all 6 are of the same genre. Is there a way to put it back?
Roadie
464 Views
1 replies
0 likes
Hi there,maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotify Premium only on my iPhone 6, no other device, no ot...
Hi there, maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotif...
Regular
646 Views
2 replies
0 likes
I have a specific playlist that won't sync from my computer to my iphone. I have:-Gone offline on both, went online.-Reinstalled app-Created a new playlist since then, which does sync fully What the heck am I doing wrong?
I have a specific playlist that won't sync from my computer to my iphone. I have: -Gone offline on both, went online. -Reinstalled app -Created a new playlist since then, which does sync fu...
Casual Listener
579 Views
2 replies
0 likes
I play Spotify on my iPhone with latest software, over connect onto my Sony 1050 amplifier.Sometimes randomly the volume just goes to maximum even if I'm pressing volume down on the side of my phone... This is horrendous!! Is there a way I can basica...
I play Spotify on my iPhone with latest software, over connect onto my Sony 1050 amplifier. Sometimes randomly the volume just goes to maximum even if I'm pressing volume down on the side of my phon...
Spotify Star
630 Views
3 replies
0 likes
I have an iPhone 6 - have 2500+ songs saved and reinstalled app twice and still crashes after approximately 15-20 seconds of a song playing on offline mode - EXTREMELY FRUSTRATED.
I have an iPhone 6 - have 2500+ songs saved and reinstalled app twice and still crashes after approximately 15-20 seconds of a song playing on offline mode - EXTREMELY FRUSTRATED.
310 Views
0 replies
0 likes
Hi i've recently moved to Spotify from Apple Music and imported some playlists from iTunes. Most songs play but some come up 'Song unavailable, you can still start radio based on this artist'. Help? I've downloaded the playlists for offline play as w...
Hi i've recently moved to Spotify from Apple Music and imported some playlists from iTunes. Most songs play but some come up 'Song unavailable, you can still start radio based on this artist'. Help? ...
Casual Listener
631 Views
1 replies
0 likes
spotify is not working properly, it disconect constantly for no reason, I have tried in Wifi and mobile conection. Imposible to listen to music. Using paid account
spotify is not working properly, it disconect constantly for no reason, I have tried in Wifi and mobile conection. Imposible to listen to music. Using paid account
448 Views
0 replies
0 likes
When trying to search in a playlist the keyboard aint coming up, using 3d-party keyboard if that could be the problem?Tried pressing the searchbar again does nothing.Looks just like in this screenshot, just fund out locking and unlocking in this stat...
When trying to search in a playlist the keyboard aint coming up, using 3d-party keyboard if that could be the problem? Tried pressing the searchbar again does nothing. Looks just like in this s...
Casual Listener
657 Views
4 replies
0 likes
