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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271849 Views

58 replies

14 likes

  • 271849 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172449 Views

507 replies

108 likes

  • 172449 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114953 Views

19 replies

38 likes

  • 114953 Views
  • 19 replies
  • 38 likes

Installing Previous iPad Version. Jailbreak Needed?

I'm going to concede that the iPad group makes up the smallest chunk of the user base and that maintaining that app took more time than someone decided it was worth. That said, having worked for software companies, I don't see the old version coming ...

Gig Goer

I'm going to concede that the iPad group makes up the smallest chunk of the user base and that maintaining that app took more time than someone decided it was worth. That said, having worked for soft...

badrowbot

Gig Goer

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Not enough space in "Discover" section on iPad - scrolling glitches

The "Discover" section is really difficult to use on iPad. Please see attached video. The "viewable space" is very tiny and does not let you see enough things at one time. This leads to lots of scrolling and due to the way the "panels" are, its easy ...

Roadie

The "Discover" section is really difficult to use on iPad. Please see attached video. The "viewable space" is very tiny and does not let you see enough things at one time. This leads to lots of ...

Hubo

Community Legend

2612 Views

15 replies

0 likes

  • 2612 Views
  • 15 replies
  • 0 likes

Volume is going up and down when using iphone - uncontrollable, from zero to max... HORROR!

The volume is going up and down on itself - until maximum, which is an absolute desaster, I do not dare to turn on music anymore!I use an Iphone, newest.I bought Sonos two years ago, that was great. Since than I have the impression with every update ...

Casual Listener

The volume is going up and down on itself - until maximum, which is an absolute desaster, I do not dare to turn on music anymore! I use an Iphone, newest. I bought Sonos two years ago, that was gre...

Hubo

Community Legend

4991 Views

5 replies

0 likes

  • 4991 Views
  • 5 replies
  • 0 likes

Can't access home or browse on iOS app

For the last couple of hours I've had trouble accessing the home, browse and search section of the Spotify app. It keeps coming up with 'an error occurred' , I'm only able to access songs in my libraryIve reset my phone, re installed Spotify, logged ...

Newbie

For the last couple of hours I've had trouble accessing the home, browse and search section of the Spotify app. It keeps coming up with 'an error occurred' , I'm only able to access songs in my libra...

Hubo

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Playlists won't sync between devices

Hi, This is a really recent problem. I use Spotify on my laptop and on my phone and I usually edit playlist on my laptop. And I added some new songs to one of them, but the new songs are not showing up on my phone. Everything was fine until one day i...

Newbie

Hi,   This is a really recent problem. I use Spotify on my laptop and on my phone and I usually edit playlist on my laptop. And I added some new songs to one of them, but the new songs are not...

floridakilos

Newbie

755 Views

2 replies

0 likes

  • 755 Views
  • 2 replies
  • 0 likes

Ik kan niet inloggen als familielid

Hoi, Ik heb vandaag een family abbo afgesloten en twee mensen toegevoegd. In de mail kan ik niet verder. Ik heb een code gekregen en druk dan op uitnodiging accepteren. Dan kom ik niet verder, want ik kom op een inlogpagina waar ik niet weet wat te d...

Casual Listener

Hoi,   Ik heb vandaag een family abbo afgesloten en twee mensen toegevoegd. In de mail kan ik niet verder. Ik heb een code gekregen en druk dan op uitnodiging accepteren. Dan kom ik niet verde...

swingslike

Casual Listener

25714 Views

4 replies

1 likes

  • 25714 Views
  • 4 replies
  • 1 likes

Solved!! Playlist Autoplay

My playlists automatically replay at the end, to my annoyance and against my wishes. This has arisen during the last week, after an update by Spotify. I have 'autoplay' switched off but to no avail. I have switched off iPad then on again, to no avail...

Casual Listener

My playlists automatically replay at the end, to my annoyance and against my wishes. This has arisen during the last week, after an update by Spotify. I have 'autoplay' switched off but to no avail. ...

alanjohn

Casual Listener

955 Views

2 replies

0 likes

  • 955 Views
  • 2 replies
  • 0 likes

Solved!! LOGIN FAILED: You've already created an account with this email address

Brief description of the issue:I have a new iPad, which I restored from the cloud, and have attempted to open Spotify and get the LOGIN FAILED as in my subject. Steps to reproduce the issue:First I did this:Opened APP and was asked to sign inThen I d...

Casual Listener

Brief description of the issue: I have a new iPad, which I restored from the cloud, and have attempted to open Spotify and get the LOGIN FAILED as in my subject.  Steps to reproduce the issu...

mb54

Newbie

1795 Views

5 replies

0 likes

  • 1795 Views
  • 5 replies
  • 0 likes

Solved!! Can Spotify for iOS access local Apple Music files?

I've searched lots and haven't found a clear answer for this. I've read through https://support.spotify.com/us/using_spotify/playlists/listen-to-local-files/ which explains how to transfer music files from a desktop machine to the Spotify iOS app, bu...

Casual Listener

I've searched lots and haven't found a clear answer for this. I've read through   https://support.spotify.com/us/using_spotify/playlists/listen-to-local-files/   which explains how to t...

MattSuda

Spotify Star

5460 Views

3 replies

0 likes

  • 5460 Views
  • 3 replies
  • 0 likes

Where did my playlists go?!

Help! I just got a new iphone 6 at the Apple Store. We saved everything in my iCloud, migrated it all over to my new iPhone, and now everything looks exactly the same on my phone, except i no longer have any of my playlists on Spotify! When i newly l...

Newbie

Help! I just got a new iphone 6 at the Apple Store. We saved everything in my iCloud, migrated it all over to my new iPhone, and now everything looks exactly the same on my phone, except i no longer ...

MattSuda

Spotify Star

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Solved!! Display Format on Ipad

Has the overall display been changed recently on IOS devices like the Ipad? For example, the icons for Search, Browse, Radio, and Your Music etc., were always on the left side of the display-going from top to bottom. The search icon was always on the...

Newbie

Has the overall display been changed recently on IOS devices like the Ipad? For example, the icons for Search, Browse, Radio, and Your Music etc., were always on the left side of the display-going fr...

MattSuda

Spotify Star

1641 Views

1 replies

1 likes

  • 1641 Views
  • 1 replies
  • 1 likes

waiting

so under the app icon it says waiting (as if its waiting to download) but it wont go away, been like this a few days, cant delete the app, restarting iphone doesnt work and nor does signing out, can someone help please

Casual Listener

so under the app icon it says waiting (as if its waiting to download) but it wont go away, been like this a few days, cant delete the app, restarting iphone doesnt work and nor does signing out, can ...

MattSuda

Spotify Star

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!! Playlist songs move up one spot when moved

On Spotify version 8.3.0.896 on my iPhose 6s, whenever I want to move a song to a different spot, it moves, but one spot above where I want it. The only way I've been able to get around this is by moving it one more spot down than I want it or by mov...

Casual Listener

On Spotify version 8.3.0.896 on my iPhose 6s, whenever I want to move a song to a different spot, it moves, but one spot above where I want it. The only way I've been able to get around this is by mo...

MattSuda

Spotify Star

1023 Views

1 replies

0 likes

Playlist Drag and Drop
  • 1023 Views
  • 1 replies
  • 0 likes

Auto cierre de spotify

Ahora con la nueva actualización, comenzó el problema de auto cierre de la app. Al principio no tenía problemas con la app en mi iPhone 4, así que vengo a pedir ayuda, ya que no estoy disfrutando a ser usuario premium

Newbie

Ahora con la nueva actualización, comenzó el problema de auto cierre de la app. Al principio no tenía problemas con la app en mi iPhone 4, así que vengo a pedir ayuda, ya que no estoy disfrutando a s...

Kira2626

Newbie

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login with facebook on iphone

I've been trying to get my partners Spotify app to login via facebook without any success (my account on my phone works perfectly well). When she starts Spotify and chooses "Log in with Facebook", she goes to the Facebook login which says "You have a...

Casual Listener

I've been trying to get my partners Spotify app to login via facebook without any success (my account on my phone works perfectly well).   When she starts Spotify and chooses "Log in with Face...

cbxddk

Casual Listener

8278 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution ¿Como borrar musica descargada en IOS?

Buenas tardes , soy usuario premium y he descargado por error como 17 albums que no escucho y me lleno la memoria y la verdad no se como borrar todas esas canciones (entre esos albums se fueron canciones las cuales guarde).¿Alguien sabe como borrarla...

Newbie

Buenas tardes , soy usuario premium y he descargado por error como 17 albums que no escucho y me lleno la memoria y la verdad no se como borrar todas esas canciones (entre esos albums se fueron canci...

Maria_B

Moderator

6682 Views

1 replies

0 likes

  • 6682 Views
  • 1 replies
  • 0 likes

New iPad - songlists are missing

Hey there. I got myself an iPad today. After installing Spotify I noticed something weird: if I go to my library the folders 'songs' and 'artists' are completely empty. It tells me to browse. But each time I press the button I arrive back at the main...

Casual Listener

Hey there. I got myself an iPad today. After installing Spotify I noticed something weird: if I go to my library the folders 'songs' and 'artists' are completely empty. It tells me to browse. But eac...

Brisenomichelle

Newbie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution problema de pago

tuve la cuenta en premium, se cancelo la tarjeta la recuera y volvi a pagar spotify hace un mes y sigo sin tener la cuenta en premium, ya sali y entre, lo desinstale y volvi a instalar y no paso nada

Newbie

tuve la cuenta en premium, se cancelo la tarjeta la recuera y volvi a pagar spotify hace un mes y sigo sin tener la cuenta en premium, ya sali y entre, lo desinstale y volvi a instalar y no paso nada

Maria_B

Moderator

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Greyed Out on iOS

I had local files on my iPhone 6 succesfully, but then I tried adding a few more. This resulted in the loss of about half my current ones. I then tried reinstalling and lost the rest- I cannot get them back. Help is appreciated, although I don't know...

Newbie

I had local files on my iPhone 6 succesfully, but then I tried adding a few more. This resulted in the loss of about half my current ones. I then tried reinstalling and lost the rest- I cannot get th...

Maria_B

Moderator

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not Playing Certain Songs

Hi, my Spotify account will not play certain songs. When I tap on them, they will play for about 5 seconds, then cut out. I try to go back and play them again, but now when I click on them, it just sits at 0:00 forever. Those songs also will not down...

Newbie

Hi, my Spotify account will not play certain songs. When I tap on them, they will play for about 5 seconds, then cut out. I try to go back and play them again, but now when I click on them, it j...

Maria_B

Moderator

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes