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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242027 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124867 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2975 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307695 Views

62 replies

16 likes

  • 307695 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131989 Views

19 replies

38 likes

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  • 19 replies
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Supported iPod versions

I have a docker for iPhone 4S. I want to buy an iPod that will be able to work flawlessly with Spotify and use this old docker. Is there any page explaining how far back can I go and which versions of iPod are supported? For example, I've read that t...

Casual Listener

I have a docker for iPhone 4S. I want to buy an iPod that will be able to work flawlessly with Spotify and use this old docker.   Is there any page explaining how far back can I go and which v...

MattSuda

Spotify Star

4263 Views

3 replies

0 likes

ipod
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Solved!! Log in failure

Himy account is logged out and when I try to log in to that this error appears.what is the problem? "You can use spotify abroad for 14 days"

Newbie

Hi my account is logged out and when I try to log in to that this error appears. what is the problem?   "You can use spotify abroad for 14 days"

MattSuda

Spotify Star

578 Views

1 replies

0 likes

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  • 1 replies
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Has Spotify removed the ability for iOS users to unlink their Twitter account?!

All of the Spotify documentation advises iOS users to use the Desktop app in order to change the Twitter account their iOS Spotify app posts to. However, the most recent version of the Desktop app simply shares to whatever Twitter account the user's ...

Regular

All of the Spotify documentation advises iOS users to use the Desktop app in order to change the Twitter account their iOS Spotify app posts to. However, the most recent version of the Desktop app si...

MattSuda

Spotify Star

602 Views

1 replies

0 likes

Other
  • 602 Views
  • 1 replies
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Custom playlist contents not appearing on mobile

Hey Recently I downloaded some music onto my desktop and put it into a Spotify playlists, but when I try to listen to it on my iPhone the contents of the playlist are grayed out and it refuses to play. I appear to be the only one with the problem (as...

Newbie

Hey   Recently I downloaded some music onto my desktop and put it into a Spotify playlists, but when I try to listen to it on my iPhone the contents of the playlist are grayed out and it refus...

MarkPedersen

Roadie

436 Views

1 replies

0 likes

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  • 1 replies
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My music albums sort

I am having trouble with the last few ios iphone versions- my music content under albums sorts music out of order. Artists that begin with the same letter are together, but out of order otherwise, making it difficult to browse and find albums in my m...

Newbie

I am having trouble with the last few ios iphone versions- my music content under albums sorts music out of order. Artists that begin with the same letter are together, but out of order otherwise, ma...

user-removed

Not applicable

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

iOS & car Bluetooth not playing sound

Recent versions of spotify on IOS does not allow in car (VW) sound to play through bluetooth car connection. Music appears to play but no sound.Solution was to play music from Apple music then go back to spotify & then sound would come through.

Casual Listener

Recent versions of spotify on IOS does not allow in car (VW) sound to play through bluetooth car connection. Music appears to play but no sound. Solution was to play music from Apple music then go b...

1541 Views

0 replies

0 likes

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[iOS] in car iPod track info stopped working

Since the last 2 Spotify versions (running 7.9.0 now) when connecting my iPhone 6S with a lighting USB cable to my Volvo V60 MY13 the iPod track info stopped working. If works fine for the current song but as soon as the next song starts playing the ...

Regular

Since the last 2 Spotify versions (running 7.9.0 now) when connecting my iPhone 6S with a lighting USB cable to my Volvo V60 MY13 the iPod track info stopped working. If works fine for the curre...

Jaygrice85

Casual Listener

1385 Views

6 replies

0 likes

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"An error occurred. Try again" everywhere. App is unusable.

iPhone 7+, running iOS 10.1.1 and Spotify v7.5.0.1023. I'm able to log into the app, but nothing else. When I go to any tab (Home, Browse, Search, Radio) I get the three loading dots for a second, then am greeted with the error "An error occurred. Tr...

Casual Listener

iPhone 7+, running iOS 10.1.1 and Spotify v7.5.0.1023. I'm able to log into the app, but nothing else. When I go to any tab (Home, Browse, Search, Radio) I get the three loading dots for a secon...

ryannerocha

Casual Listener

1398 Views

3 replies

0 likes

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  • 3 replies
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Can't see who added songs on collaborative playlists

I have several collaborative playlists and it's always fun to see who of my friends is adding songs, but all of a sudden, it's no longer showing that information on the iPhone app. Just the song, artist, and album. Anyone know why this is or how to v...

Newbie

I have several collaborative playlists and it's always fun to see who of my friends is adding songs, but all of a sudden, it's no longer showing that information on the iPhone app. Just the song, art...

Roc73

Newbie

943 Views

2 replies

5 likes

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  • 2 replies
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Iphone

Have spotify premium.downloaded spotify multiple times. Will only get basic.Account info up to date and paid.Message says my premium trial is over when I log in

Casual Listener

Have spotify premium.downloaded spotify multiple times. Will only get basic. Account info up to date and paid. Message says my premium trial is over when I log in

MattSuda

Spotify Star

644 Views

3 replies

0 likes

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  • 3 replies
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Spotify App crashing each time i try to add a song to a playlist

As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.

Casual Listener

As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.

Jacob

Community Legend

906 Views

6 replies

0 likes

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  • 6 replies
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App crashes

I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes. I'll admit, my iPhone is the smallest iPhone 5 ava...

Newbie

I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes....

Jacob

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

No longer possible to download tracks even though I emptied the library

Hi there, I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not able to download any new tracks. is there anything else I can d...

Newbie

Hi there,   I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not abl...

260 Views

0 replies

0 likes

  • 260 Views
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Why can I not be online even if I am connected to wifi?

While there is no problem with my internet connection, I look offline. I tried to close offline mode but nothing changed. May it be because of ios9?

Newbie

While there is no problem with my internet connection, I look offline. I tried to close offline mode but nothing changed. May it be because of ios9?

CryticalAce

Spotify Star

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Music pauses and random artists are showing up in recents

Hello,I've had Spotify premium for just over a year now and recently I've started having problems with music pausing during songs. When I go onto the app it says that my account is being used from a different device, but I have shut it down on all of...

Newbie

Hello, I've had Spotify premium for just over a year now and recently I've started having problems with music pausing during songs. When I go onto the app it says that my account is being used from ...

CryticalAce

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
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Local file issue

So Spotify is not letting me download my local files onto my IPhone. I have them all in the playlist I want to download and am connected to same wifi while trying to download them. I have Spotify open on my phone and on my computer at the same time a...

Newbie

So Spotify is not letting me download my local files onto my IPhone. I have them all in the playlist I want to download and am connected to same wifi while trying to download them. I have Spotify ope...

Setnom07

Newbie

579 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Access Artist Songs

Just switched from Apple Music to Spotify and getting used to the interface. It seems like a super simple thing, but I can't figure out how to actually see an artist's songs when I'm on their page. You can see their albums and singles, but this is pr...

Newbie

Just switched from Apple Music to Spotify and getting used to the interface. It seems like a super simple thing, but I can't figure out how to actually see an artist's songs when I'm on their page. Y...

livie0727

Roadie

583 Views

1 replies

0 likes

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  • 1 replies
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Increase in ads for free users?

So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to know for sure. I get about 3-4 ads for every 2 or 3 ...

Regular

So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to k...

benfefe

Newbie

4705 Views

7 replies

3 likes

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  • 7 replies
  • 3 likes

connection application autoradio pioneer

bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ipod sur l'autoradio !

Newbie

bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ip...

538 Views

0 replies

0 likes

  • 538 Views
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Can't find Spotify network, dns problem

I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this only happens when I do not have wifi. I do have my c...

Newbie

I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this o...

op1ekun

Casual Listener

2079 Views

1 replies

2 likes

  • 2079 Views
  • 1 replies
  • 2 likes