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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246299 Views

27 replies

5 likes

  • 246299 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131429 Views

119 replies

13 likes

Other
  • 131429 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3317 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309866 Views

62 replies

16 likes

  • 309866 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133530 Views

19 replies

38 likes

  • 133530 Views
  • 19 replies
  • 38 likes

Solved!! Spotify together with denon heos will not scrobble to last.fm

I just bought the denon Heos wifi speaker but it does seem there is a bug as scrobble to last.fm does not work when using spotify connect. When playing on the ipad/iphone instead of using spotify connect to play scrobble works nicely? Both ipad and i...

Newbie

I just bought the denon Heos wifi speaker but it does seem there is a bug as scrobble to last.fm does not work when using spotify connect. When playing on the ipad/iphone instead of using spotify con...

macakraca

Casual Listener

2067 Views

3 replies

4 likes

  • 2067 Views
  • 3 replies
  • 4 likes

latest changes to the iPad Spotify app

Here are my initial reactions to the latest iteration of this app:1) A couple of versions back, I could quickly and easily connect to Airplay so I can stream music from the Spotify iPad app to my home stereo system with a couple of clicks. Then you m...

Casual Listener

Here are my initial reactions to the latest iteration of this app: 1) A couple of versions back, I could quickly and easily connect to Airplay so I can stream music from the Spotify iPad app to...

to_matta

Newbie

1357 Views

5 replies

5 likes

  • 1357 Views
  • 5 replies
  • 5 likes

Local File Greyed Out On iPhone And Won't Download

I have tried deleting and re-installing Spotify on my Mac and iPhone and putting the files in different playlists to try and download them while the app is running on my mac but they're still greyed out

Casual Listener

I have tried deleting and re-installing Spotify on my Mac and iPhone and putting the files in different playlists to try and download them while the app is running on my mac but they're still greyed ...

ben1235

Newbie

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
  • 0 likes

Solved!! Icon

Hello, Why do we have two different views (icons). Both Iphone 7. Does somebody has any idea? Many thanks for the help

Newbie

Hello,   Why do we have two different views (icons). Both Iphone 7. Does somebody has any idea? Many thanks for the help

MattSuda

Spotify Star

1331 Views

2 replies

0 likes

  • 1331 Views
  • 2 replies
  • 0 likes

Solved!! Bring back DM music to other spotify users

It used to be a feature that I could DM another Spotify user with a song. I loved being able to say, "hey friend, check this song out!" When will that feature be brought back, or is it still there and I am missing it?

Newbie

It used to be a feature that I could DM another Spotify user with a song. I loved being able to say, "hey friend, check this song out!" When will that feature be brought back, or is it still the...

MattSuda

Spotify Star

1032 Views

1 replies

0 likes

  • 1032 Views
  • 1 replies
  • 0 likes

Scrolling In Playlist

HeySince one of the recent updates, when connection is bad, instead of the song text being grey and then lighting up with a better connection, you simply can't scroll past a certain point and a little loading circle spins incessantly. This has starte...

Newbie

Hey Since one of the recent updates, when connection is bad, instead of the song text being grey and then lighting up with a better connection, you simply can't scroll past a certain point and a lit...

MattSuda

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Supported iPod versions

I have a docker for iPhone 4S. I want to buy an iPod that will be able to work flawlessly with Spotify and use this old docker. Is there any page explaining how far back can I go and which versions of iPod are supported? For example, I've read that t...

Casual Listener

I have a docker for iPhone 4S. I want to buy an iPod that will be able to work flawlessly with Spotify and use this old docker.   Is there any page explaining how far back can I go and which v...

MattSuda

Spotify Star

4301 Views

3 replies

0 likes

ipod
  • 4301 Views
  • 3 replies
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Solved!! Log in failure

Himy account is logged out and when I try to log in to that this error appears.what is the problem? "You can use spotify abroad for 14 days"

Newbie

Hi my account is logged out and when I try to log in to that this error appears. what is the problem?   "You can use spotify abroad for 14 days"

MattSuda

Spotify Star

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
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Has Spotify removed the ability for iOS users to unlink their Twitter account?!

All of the Spotify documentation advises iOS users to use the Desktop app in order to change the Twitter account their iOS Spotify app posts to. However, the most recent version of the Desktop app simply shares to whatever Twitter account the user's ...

Regular

All of the Spotify documentation advises iOS users to use the Desktop app in order to change the Twitter account their iOS Spotify app posts to. However, the most recent version of the Desktop app si...

MattSuda

Spotify Star

608 Views

1 replies

0 likes

Other
  • 608 Views
  • 1 replies
  • 0 likes

Custom playlist contents not appearing on mobile

Hey Recently I downloaded some music onto my desktop and put it into a Spotify playlists, but when I try to listen to it on my iPhone the contents of the playlist are grayed out and it refuses to play. I appear to be the only one with the problem (as...

Newbie

Hey   Recently I downloaded some music onto my desktop and put it into a Spotify playlists, but when I try to listen to it on my iPhone the contents of the playlist are grayed out and it refus...

MarkPedersen

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

My music albums sort

I am having trouble with the last few ios iphone versions- my music content under albums sorts music out of order. Artists that begin with the same letter are together, but out of order otherwise, making it difficult to browse and find albums in my m...

Newbie

I am having trouble with the last few ios iphone versions- my music content under albums sorts music out of order. Artists that begin with the same letter are together, but out of order otherwise, ma...

user-removed

Not applicable

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

iOS & car Bluetooth not playing sound

Recent versions of spotify on IOS does not allow in car (VW) sound to play through bluetooth car connection. Music appears to play but no sound.Solution was to play music from Apple music then go back to spotify & then sound would come through.

Casual Listener

Recent versions of spotify on IOS does not allow in car (VW) sound to play through bluetooth car connection. Music appears to play but no sound. Solution was to play music from Apple music then go b...

1551 Views

0 replies

0 likes

  • 1551 Views
  • 0 replies
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[iOS] in car iPod track info stopped working

Since the last 2 Spotify versions (running 7.9.0 now) when connecting my iPhone 6S with a lighting USB cable to my Volvo V60 MY13 the iPod track info stopped working. If works fine for the current song but as soon as the next song starts playing the ...

Regular

Since the last 2 Spotify versions (running 7.9.0 now) when connecting my iPhone 6S with a lighting USB cable to my Volvo V60 MY13 the iPod track info stopped working. If works fine for the curre...

Jaygrice85

Casual Listener

1392 Views

6 replies

0 likes

  • 1392 Views
  • 6 replies
  • 0 likes

"An error occurred. Try again" everywhere. App is unusable.

iPhone 7+, running iOS 10.1.1 and Spotify v7.5.0.1023. I'm able to log into the app, but nothing else. When I go to any tab (Home, Browse, Search, Radio) I get the three loading dots for a second, then am greeted with the error "An error occurred. Tr...

Casual Listener

iPhone 7+, running iOS 10.1.1 and Spotify v7.5.0.1023. I'm able to log into the app, but nothing else. When I go to any tab (Home, Browse, Search, Radio) I get the three loading dots for a secon...

ryannerocha

Casual Listener

1405 Views

3 replies

0 likes

  • 1405 Views
  • 3 replies
  • 0 likes

Can't see who added songs on collaborative playlists

I have several collaborative playlists and it's always fun to see who of my friends is adding songs, but all of a sudden, it's no longer showing that information on the iPhone app. Just the song, artist, and album. Anyone know why this is or how to v...

Newbie

I have several collaborative playlists and it's always fun to see who of my friends is adding songs, but all of a sudden, it's no longer showing that information on the iPhone app. Just the song, art...

Roc73

Newbie

952 Views

2 replies

5 likes

  • 952 Views
  • 2 replies
  • 5 likes

Iphone

Have spotify premium.downloaded spotify multiple times. Will only get basic.Account info up to date and paid.Message says my premium trial is over when I log in

Casual Listener

Have spotify premium.downloaded spotify multiple times. Will only get basic. Account info up to date and paid. Message says my premium trial is over when I log in

MattSuda

Spotify Star

649 Views

3 replies

0 likes

  • 649 Views
  • 3 replies
  • 0 likes

Spotify App crashing each time i try to add a song to a playlist

As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.

Casual Listener

As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.

Jacob

Community Legend

911 Views

6 replies

0 likes

  • 911 Views
  • 6 replies
  • 0 likes

App crashes

I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes. I'll admit, my iPhone is the smallest iPhone 5 ava...

Newbie

I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes....

Jacob

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

No longer possible to download tracks even though I emptied the library

Hi there, I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not able to download any new tracks. is there anything else I can d...

Newbie

Hi there,   I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not abl...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes