Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237361 Views

27 replies

5 likes

  • 237361 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118599 Views

116 replies

13 likes

Other
  • 118599 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
  • 2692 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305440 Views

62 replies

16 likes

  • 305440 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130793 Views

19 replies

38 likes

  • 130793 Views
  • 19 replies
  • 38 likes

App won't open

Hi!I downloaded the nwe verison today and since then I can't open the app.I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works.What can I do? - Celi

Newbie

Hi! I downloaded the nwe verison today and since then I can't open the app. I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works. What can I do? &n...

Hubo

Community Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

No explict tags or features on the lockscreen?

I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me

Newbie

I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me

MattSuda

Spotify Star

671 Views

2 replies

0 likes

  • 671 Views
  • 2 replies
  • 0 likes

Local files added to playlist but isn't shown on iphone

I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various forums in here, but people only have problems with sync not...

Casual Listener

I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various forums i...

810 Views

0 replies

3 likes

iPhone 5S
Local files for Spotify Mobile
  • 810 Views
  • 0 replies
  • 3 likes

Unplayable Album

I have an iPhone 6 and last night, i went to go listen to Rammstein and found that my favorite album LIEBE IST FÜR ALLE DA had disappeared. i closed my app, reopened it, and it was still gone. i checked the band's website, because maybe they had take...

Casual Listener

I have an iPhone 6 and last night, i went to go listen to Rammstein and found that my favorite album LIEBE IST FÜR ALLE DA had disappeared. i closed my app, reopened it, and it was still gone. i chec...

MattSuda

Spotify Star

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Apple TV streaming fails after a few minutes

I can get spotify playing via my Apple TV following the instructions on your support website. However, after a few minutes the stream stops playing. I really want to be able to play spotify on my TV and it's extremely frustrating that the stream keep...

Newbie

I can get spotify playing via my Apple TV following the instructions on your support website. However, after a few minutes the stream stops playing. I really want to be able to play spotify on my TV ...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

playlist showing old album artwork of erased songs

When I'm playing one of the playlists I am constantly changing old album artwork songs come up when you are seeing the queue of the playlist. It's like there is a glitch in the app even though there have been multiple updates since this started happe...

Newbie

When I'm playing one of the playlists I am constantly changing old album artwork songs come up when you are seeing the queue of the playlist. It's like there is a glitch in the app even though there ...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

The App won't open on my iphone

I have a Premium account and use Spotify on my Iphone. Since Friday (21st April 2017) the App hasn't been working. It has just been saying "waiting" with no way to open the App. Has this been happening to anyone else?

Newbie

I have a Premium account and use Spotify on my Iphone. Since Friday (21st April 2017) the App hasn't been working. It has just been saying "waiting" with no way to open the App.   Has this bee...

ElsaGottvall

Casual Listener

1110 Views

1 replies

0 likes

  • 1110 Views
  • 1 replies
  • 0 likes

Playlist order (iOS)

Spotify won't save my playlist order, I have to re-sort (e.g. by Artist) each time I get into the playlist. Any way to save that to avoid re-sorting each time?

Newbie

 Spotify won't save my playlist order, I have to re-sort (e.g. by Artist) each time I get into the playlist.  Any way to save that to avoid re-sorting each time?

MattSuda

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Apple Carplay wont scroll down past 20+ songs in a playlist

When I connect to my 2016 silverado using Apple Carplay, I cant scroll down more than 20+ songs in a large playlist. Why????? I'm on iOS 9.3.2 and the most updated ersion of spotify on my phone.

Casual Listener

When I connect to my 2016 silverado using Apple Carplay, I cant scroll down more than 20+ songs in a large playlist.  Why?????  I'm on iOS 9.3.2 and the most updated ersion of spotify on my...

travisparent1

Casual Listener

1197 Views

2 replies

0 likes

  • 1197 Views
  • 2 replies
  • 0 likes

Solved!! Experimental iOS design?

So this is a bit of an odd post, but I was using the Spotify app, selected my 'New Music Weekly' playlist, and it took me to an entirely new playlist design--one that I liked, as well. The player design was also much cleaner, and featured a solid pau...

Regular

So this is a bit of an odd post, but I was using the Spotify app, selected my 'New Music Weekly' playlist, and it took me to an entirely new playlist design--one that I liked, as well. The player des...

madasmas

Regular

3455 Views

8 replies

0 likes

  • 3455 Views
  • 8 replies
  • 0 likes

Collaborative playlists on iOS no longer show usernames

Within the last few weeks, my Spotify iOS app stopped showing usernames on Collaborative playlists, which makes them much harder to use and appreciate (I don't know who has added other songs). This field still appears on the macOS client.

Newbie

Within the last few weeks, my Spotify iOS app stopped showing usernames on Collaborative playlists, which makes them much harder to use and appreciate (I don't know who has added other songs). T...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

iPhone and iPad

My I pad has ad free music but my iPhone doesn't I tried to go on my friends iPhone and I logged on to my account and it worked on her phone ??l

Newbie

My I pad has ad free music but my iPhone doesn't I tried to go on my friends iPhone and I logged on to my account and it worked on her phone ??l

MattSuda

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Solved!! Alle Titel aller Playlists wiedergeben

Servus, ich nutze die aktuelle App mit aktuellem iOS. Bis vor kurzem konnte ich ALLE Titel ALLER meiner Playlist abspielen. Sprich alle meine Titel aus alle meiner gespeicherten Playlists wurden wiedergegeben. Dies ist seit kurzem leider nicht mehr m...

Newbie

Servus,   ich nutze die aktuelle App mit aktuellem iOS.   Bis vor kurzem konnte ich ALLE Titel ALLER meiner Playlist abspielen. Sprich alle meine Titel aus alle meiner gespeicherten Pla...

MattSuda

Spotify Star

13367 Views

1 replies

2 likes

  • 13367 Views
  • 1 replies
  • 2 likes

Playlist (folders) not syncing w/ iOS app

Hi, I've organized all of my songs into playlist folders on the desktop client, but my mobile apps are only showing a limted number of these folders. Is there a (known) limit on playlists OR playlist folders for the apps? Thanks,- Serge Note: I'm tal...

Newbie

Hi, I've organized all of my songs into playlist folders on the desktop client, but my mobile apps are only showing a limted number of these folders. Is there a (known) limit on playlists OR pla...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

No iOS or email notifications even with all notification settings on?

About a year ago I stopped receiving notifications about new music, playlist changes ect. I have gone through my account settings on the app, and in the iOS notification settings and everything is turned on. I'd love to know when the artists I follow...

Casual Listener

About a year ago I stopped receiving notifications about new music, playlist changes ect. I have gone through my account settings on the app, and in the iOS notification settings and everything is tu...

justinewin_

Roadie

833 Views

3 replies

0 likes

  • 833 Views
  • 3 replies
  • 0 likes

New Release - cannot see artist on new OS

Hi there, with a recent update i am no longer able to scroll through New Releases under Browse on my iPhone and see the artist who is releasing the new album--that means i have to click on every album to see who the artist is and that is really cumbe...

Casual Listener

Hi there, with a recent update i am no longer able to scroll through New Releases under Browse on my iPhone and see the artist who is releasing the new album--that means i have to click on every albu...

MattSuda

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

On free version but can't listen to any music

Once I tap the start radio button, another screen pops up and shows I have discovered a premium feature and therefore no music ever gets playedCurrently I am on free account version

Visitor

Once I tap the start radio button, another screen pops up and shows I have discovered a premium feature and therefore no music ever gets played Currently I am on free account version

Tommyorsan

Casual Listener

727 Views

1 replies

0 likes

can't play radio
can't shuffle play
  • 727 Views
  • 1 replies
  • 0 likes

Solved!! Playlist won't fully load

I am a premium user and I have a playlist saved. When I go to look at all the songs in my playlist, it won't let me swipe down all the way. I get to about half way then I get a loading circle and the rest won't load? Thanks.

Newbie

I am a premium user and I have a playlist saved. When I go to look at all the songs in my playlist, it won't let me swipe down all the way. I get to about half way then I get a loading circle and the...

sarahs121

Newbie

2582 Views

1 replies

1 likes

  • 2582 Views
  • 1 replies
  • 1 likes

Downloaded Music keeps deleting (8.2.0)

Hello. Having an issue with the current build of Spotify (Version 8.2.0) where it keeps deleting the music i have downloaded onto my device. It's happened 4 times over the last week or so in which I have to go back into the app and physically tap all...

Casual Listener

Hello. Having an issue with  the current build of Spotify (Version 8.2.0) where it keeps deleting the music i have downloaded onto my device. It's happened 4 times over the last week or so in wh...

MattSuda

Spotify Star

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes