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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74446 Views
  • 16 replies
  • 37 likes
  • 74446 Views
  • 16 replies
  • 37 likes

Not all saved songs are playing offline.

Hey guys,so I've recently signed up premium.All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs dissapears and I can't listen to them offline?? Keep in ...

  • Newbie
  • Hey guys, so I've recently signed up premium. All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs d...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

The "Downloads" option is not displayed on "Library" tab options list.

The "Downloads" option is not displayed on "Library" tab options list.Device: iPhone5iOS: 10.2.1 (14D27)Spotify version: 8.2.0 Explanation:I had a Premium plan and now I have upgraded to a Family plan and invited my father to join the account, he had...

  • Newbie
  • The "Downloads" option is not displayed on "Library" tab options list. Device: iPhone5 iOS: 10.2.1 (14D27) Spotify version: 8.2.0   Explanation: I had a Premium plan and now I have up...
  • Maxim
  • Spotify Star
  • 869 Views
  • 1 replies
  • 0 likes
  • 869 Views
  • 1 replies
  • 0 likes

Playlist problem, starts to play music that is not even there.

Hi!I have a problem with my Iphone 5 and spotify.I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.)But last few months there has been a problem with it, because when i listen to it on m...

  • Newbie
  • Hi! I have a problem with my Iphone 5 and spotify. I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.) But last few months there has...
  • Reiszecke
  • Music Fan
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Song back button on iphone lock screen missing.

Hi, could someone look into this please? https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603 On the lock screen on iPhone, there is no back button. Just a thumbs up/down selector. https://communit...

  • Newbie
  • Hi, could someone look into this please?    https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603   On the lock screen on iPhone...
  • 1195 Views
  • 0 replies
  • 0 likes
  • 1195 Views
  • 0 replies
  • 0 likes

Playlist from PC to iPhone

Hi! I've had Spoitfy Premium for a while now but have only used the mobile app. I just downloaded the PC app and made a few new playlists and added songs to them, however when I go on to my mobile app the playlist shows up but it is not updated. For ...

  • Newbie
  • Hi! I've had Spoitfy Premium for a while now but have only used the mobile app.  I just downloaded the PC app and made a few new playlists and added songs to them, however when I go on to my mob...
  • 421 Views
  • 0 replies
  • 0 likes
  • 421 Views
  • 0 replies
  • 0 likes

Does Spotify use data even if playlists are available offline?

I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wouldn't use data or stream. However my data usage ha...

  • Casual Listener
  • I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wo...
  • caren_arlante
  • Newbie
  • 131837 Views
  • 6 replies
  • 1 likes
  • 131837 Views
  • 6 replies
  • 1 likes

Random songs on Spotify shuffle

I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my skips and there were still random songs. Why?

  • Newbie
  • I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my ski...
  • 538 Views
  • 0 replies
  • 0 likes
  • 538 Views
  • 0 replies
  • 0 likes

Error Message in "Dein Mixtape"

Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there is still the same error message. Did someone knew a ...

  • Newbie
  • Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there i...
  • MartinStoichkov
  • Community Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Solved!! Will I loose my saved songs

If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help

  • Casual Listener
  • If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help
  • Mitch141
  • Newbie
  • 9904 Views
  • 3 replies
  • 1 likes
  • 9904 Views
  • 3 replies
  • 1 likes

Spotify freezes and crashes every time I try to share music

When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. Does anyone have any troubleshooting for this problem? Thanks!

  • Newbie
  •   When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. ...
  • bsnewkirk
  • Newbie
  • 1186 Views
  • 3 replies
  • 0 likes
  • 1186 Views
  • 3 replies
  • 0 likes

Please take a look at this please

On my iPod phone and iPhone I'm give the option to view my current queue and delete tracks from the queue. I am completely surprised and dissapointed this functionality is not available on the iPad. Is this feature something you all are planning to a...

  • Newbie
  • On my iPod phone and iPhone I'm give the option to view my current queue and delete tracks from the queue. I am completely surprised and dissapointed this functionality is not available on the iPad. ...
  • Hubo
  • Community Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Won't show who added song on collaborative playlist

As title says, I have a playlist with two friends. Before it would show the username next to the song that was added, but now i no longer can see that. Any suggestions? Is this part of an update?

  • Newbie
  • As title says, I have a playlist with two friends.  Before it would show the username next to the song that was added, but now i no longer can see that.  Any suggestions? Is this part of an...
  • stanlogre
  • Newbie
  • 416 Views
  • 1 replies
  • 1 likes
  • 416 Views
  • 1 replies
  • 1 likes

Waiting to download? Why?

I'm very frustrated right now, not being able to simply download local songs to my phone. I have been using spotify for probably five years at this point, and am becoming increasingly frustrated regarding how finicky the iOS app has become. Basically...

  • Regular
  • I'm very frustrated right now, not being able to simply download local songs to my phone. I have been using spotify for probably five years at this point, and am becoming increasingly frustrated rega...
  • Alpha_
  • Newbie
  • 51997 Views
  • 7 replies
  • 10 likes
  • 51997 Views
  • 7 replies
  • 10 likes

Sol

Por qué no puede acceder a algunos artistas en mi iPhone? Tengo suscripción familiar. Alguien que me pueda ayudar!

  • Newbie
  • Por qué no puede acceder a algunos artistas en mi iPhone? Tengo suscripción familiar. Alguien que me pueda ayudar!
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

30 minutes of ad-free music not working

Spotify will prompt me to watch an add for 30 minutes of add free listening and of course, I say yes. I watch the video and then it takes me directly to another add and doesn't give me the 30 minutes. Any tips?

  • Newbie
  • Spotify will prompt me to watch an add for 30 minutes of add free listening and of course, I say yes. I watch the video and then it takes me directly to another add and doesn't give me the 30 minutes...
  • SunnyOsRego
  • Newbie
  • 1196 Views
  • 2 replies
  • 2 likes
  • 1196 Views
  • 2 replies
  • 2 likes

Find downloaded content not in a playlist

I've searched & searched and can't seem t find an answer on how to view all downloaded offline content.For example if I make my Discover Weekly playlist available offline each week new content is downloaded without the old files being removed from th...

  • Newbie
  • I've searched & searched and can't seem t find an answer on how to view all downloaded offline content. For example if I make my Discover Weekly playlist available offline each week new conten...
  • Whoriskey
  • Casual Listener
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Activity Feed

Hello, is it possible to See the activity feed (what do my Friends Listen) on the iPhone? If so, how. Could Not find anything. Thanks

  • Casual Listener
  • Hello, is it possible to See the activity feed (what do my Friends Listen) on the iPhone? If so, how. Could Not find anything. Thanks
  • MartinStoichkov
  • Community Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Keeps deleting downloaded songs

I'm running iOS 10.2.1 and this has been happening over the past few months sporadically. Interesting thing, though, it doesn't delete the songs that are in playlists that I've downloaded. This is really annoying though because 2/3 of my downloaded m...

  • Casual Listener
  • I'm running iOS 10.2.1 and this has been happening over the past few months sporadically. Interesting thing, though, it doesn't delete the songs that are in playlists that I've downloaded. This is re...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Anyone else with optus going over data with spotify?

Im with optus 10gb plan and i somehow went over my data and alli use is spotify. it says its free streaming is it the album art using data?

  • Visitor
  • Im with optus 10gb plan and i somehow went over my data and alli use is spotify. it says its free streaming is it the album art using data?
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

issues with Kennwood excelon ddx594

i just purchased this stereo yesterday specifically because it has spotify capability, my issue is when i connect my iphone 6s plus with either the bluetooth/USB cable i am no longer able to control spotify threw my phone all that pops up is the spot...

  • Casual Listener
  • i just purchased this stereo yesterday specifically because it has spotify capability, my issue is when i connect my iphone 6s plus with either the bluetooth/USB cable i am no longer able to control ...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes