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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237369 Views

27 replies

5 likes

  • 237369 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118602 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305440 Views

62 replies

16 likes

  • 305440 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130794 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Song Plays For 10-11 Seconds Then Stops

I have an iPhone 6 with T-Mobile. When I play a song it will load and play for about ten to eleven seconds, then stop. I know it is not my network connection because Soundcloud works. I have restarted my phone but to no avail. I have also redownloade...

Casual Listener

I have an iPhone 6 with T-Mobile. When I play a song it will load and play for about ten to eleven seconds, then stop. I know it is not my network connection because Soundcloud works. I have restarte...

709 Views

0 replies

2 likes

  • 709 Views
  • 0 replies
  • 2 likes

Downloaded songs play on Macbook but not on iPhone

Songs that I've downloaded from outside of Spotify play on my computer (Macbook Air running MacOS Sierra 10.12.4) don't play on my iPhone (iPhone SE running iOS 10.2.1). They're on playlists that have been downloaded to the iPhone and to the Macbook ...

Casual Listener

Songs that I've downloaded from outside of Spotify play on my computer (Macbook Air running MacOS Sierra 10.12.4) don't play on my iPhone (iPhone SE running iOS 10.2.1). They're on playlists that hav...

dontickmyyum

Casual Listener

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Resuming play after Bluetooth call

If a Bluetooth call comes in whilst listening to Spotify the music fails to resume when the call ends. Instead my iTunes fires up and plays. This is so annoying, any suggestions?

Casual Listener

If a Bluetooth call comes in whilst listening to Spotify the music fails to resume when the call ends. Instead my iTunes fires up and plays. This is so annoying, any suggestions?

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Spotify song skips when connected Bluetooth

Since the last update I've notice songs skipping like a scratch CD when connected to Bluetooth. There's pauses several times throughout the song. It's becoming huge annoying. Please fix this.

Regular

Since the last update I've notice songs skipping like a scratch CD when connected to Bluetooth. There's pauses several times throughout the song. It's becoming huge annoying. Please fix this.

JayRizzo

Casual Listener

1271 Views

1 replies

1 likes

  • 1271 Views
  • 1 replies
  • 1 likes

The daily mix playlist I listened the most to just completely changed genre.Can I put it back?

Daiy mix showed me 6 mixes everyday with 5 of the same genre. Today the one I listened to the most just changed and now all 6 are of the same genre. Is there a way to put it back?

Casual Listener

Daiy mix showed me 6 mixes everyday with 5 of the same genre. Today the one I listened to the most just changed and now all 6 are of the same genre. Is there a way to put it back?

justinewin_

Roadie

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Downloaded music disappears again and again

Hi there,maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotify Premium only on my iPhone 6, no other device, no ot...

Newbie

Hi there, maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotif...

victor__49

Regular

670 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

One Playlist not syncing

I have a specific playlist that won't sync from my computer to my iphone. I have:-Gone offline on both, went online.-Reinstalled app-Created a new playlist since then, which does sync fully What the heck am I doing wrong?

Casual Listener

I have a specific playlist that won't sync from my computer to my iphone.  I have: -Gone offline on both, went online. -Reinstalled app -Created a new playlist since then, which does sync fu...

shaggi

Casual Listener

603 Views

2 replies

0 likes

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  • 2 replies
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Spotify connect volume on iphone

I play Spotify on my iPhone with latest software, over connect onto my Sony 1050 amplifier.Sometimes randomly the volume just goes to maximum even if I'm pressing volume down on the side of my phone... This is horrendous!! Is there a way I can basica...

Casual Listener

I play Spotify on my iPhone with latest software, over connect onto my Sony 1050 amplifier. Sometimes randomly the volume just goes to maximum even if I'm pressing volume down on the side of my phon...

MattSuda

Spotify Star

650 Views

3 replies

0 likes

  • 650 Views
  • 3 replies
  • 0 likes

App crashes after 15-20 seconds of playing offline songs

I have an iPhone 6 - have 2500+ songs saved and reinstalled app twice and still crashes after approximately 15-20 seconds of a song playing on offline mode - EXTREMELY FRUSTRATED.

Casual Listener

I have an iPhone 6 - have 2500+ songs saved and reinstalled app twice and still crashes after approximately 15-20 seconds of a song playing on offline mode - EXTREMELY FRUSTRATED.

315 Views

0 replies

0 likes

  • 315 Views
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Song unavailable

Hi i've recently moved to Spotify from Apple Music and imported some playlists from iTunes. Most songs play but some come up 'Song unavailable, you can still start radio based on this artist'. Help? I've downloaded the playlists for offline play as w...

Newbie

Hi i've recently moved to Spotify from Apple Music and imported some playlists from iTunes. Most songs play but some come up 'Song unavailable, you can still start radio based on this artist'. Help? ...

katherinerioux

Casual Listener

661 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify shows off-line iOS 10.3.1 update

spotify is not working properly, it disconect constantly for no reason, I have tried in Wifi and mobile conection. Imposible to listen to music. Using paid account

Newbie

spotify is not working properly, it disconect constantly for no reason, I have tried in Wifi and mobile conection. Imposible to listen to music. Using paid account

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Cant search in playlist

When trying to search in a playlist the keyboard aint coming up, using 3d-party keyboard if that could be the problem?Tried pressing the searchbar again does nothing.Looks just like in this screenshot, just fund out locking and unlocking in this stat...

Casual Listener

When trying to search in a playlist the keyboard aint coming up, using 3d-party keyboard if that could be the problem? Tried pressing the searchbar again does nothing. Looks just like in this s...

Ircfox

Casual Listener

666 Views

4 replies

0 likes

  • 666 Views
  • 4 replies
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Premium subscription

I subscribed to premium on my android device but now I have an iPhone 7 and it says that my account is for free listening? Can someone help me please

Casual Listener

I subscribed to premium on my android device but now I have an iPhone 7 and it says that my account is for free listening? Can someone help me please

Maxim

Spotify Star

713 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Escoger música

Antes podías seleccionar las canciones que querías que siguieran y ahora no aparece esa opción en iPhone

Casual Listener

Antes podías seleccionar las canciones que querías que siguieran y ahora no aparece esa opción en iPhone

Mfcm

Casual Listener

428 Views

2 replies

0 likes

  • 428 Views
  • 2 replies
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Superuser Contribution Music playing on comedy radio???

Anyone explain to me how i was listening to chad daniels radio (comedian) and then all of a sudden rhianna started playing, i started skipping songs and it kept playing **bleep** like that

Newbie

Anyone explain to me how i was listening to chad daniels radio (comedian) and then all of a sudden rhianna started playing, i started skipping songs and it kept playing **bleep** like that

hanimal16

Newbie

1156 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution My iPhone would not sync with the playlists that were created on Mac OS.

I created playlists on Mac OS however they dont all seem to show on my iPhone. Even some of the playlists are missing. I am connected to the same wifi connection.I tried resetting my phone, reinstalling the app as well as logging out and logging back...

Visitor

I created playlists on Mac OS however they dont all seem to show on my iPhone. Even some of the playlists are missing. I am connected to the same wifi connection.I tried resetting my phone, reinstall...

21ryntnwu4r6j2v

Casual Listener

723 Views

4 replies

0 likes

  • 723 Views
  • 4 replies
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Solved!! Playlist isn't updating on iPhone or Browser

I've made a playlist with well over 100 songs on my laptop version of Spotify, but both the browser version of Spotify and my iPhone app only show it at 36 songs. I've re-downloaded the Spotify app and re-started the browser version but they remain f...

Regular

I've made a playlist with well over 100 songs on my laptop version of Spotify, but both the browser version of Spotify and my iPhone app only show it at 36 songs. I've re-downloaded the Spotify app a...

dudewhatisthis

Regular

1038 Views

4 replies

0 likes

  • 1038 Views
  • 4 replies
  • 0 likes

Spotify wont let me choose which device to connect to

Spotify keeps on trying to connect to my pc at home or my phone and wont let me change it so it plays out of the spotify web player on this pc, everytime i click it tells me it will play out of it but at the bottom it still says its playing out of my...

Newbie

Spotify keeps on trying to connect to my pc at home or my phone and wont let me change it so it plays out of the spotify web player on this pc, everytime i click it tells me it will play out of it bu...

CryticalAce

Spotify Star

2289 Views

1 replies

0 likes

  • 2289 Views
  • 1 replies
  • 0 likes

A music player without an easily accessible volume control..?

A music player without an easly accessible volume control..?Is that a serious design decesion..? Accessing Play / Stop / Volume are the 3 MOST important buttons. Actually volume control is more important than next / previous buttons. I tell you an ex...

Music Fan

A music player without an easly accessible volume control..? Is that a serious design decesion..? Accessing Play / Stop / Volume are the 3 MOST important buttons. Actually volume control is mor...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Song skipped over in queue

Hello, I've recently had a problem when listening to music in random queue where it just completely skips one specific song whenever it should play, wondering what I should do about this. Skipped song appears as shown in the picture.

Newbie

Hello, I've recently had a problem when listening to music in random queue where it just completely skips one specific song whenever it should play, wondering what I should do about this. Skipped son...

MattSuda

Spotify Star

1223 Views

1 replies

0 likes

  • 1223 Views
  • 1 replies
  • 0 likes