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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43331 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108957 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1637 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301841 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127783 Views

19 replies

38 likes

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Downloaded tracks being deleted

So I switched from an Android phone with SD card to iphone 7 last week.I have been a vocal critic of Spotify on the Android forums for the persistent (since I have been premium member 2-3 years) problem of downloaded tracks being deleted (and requiri...

Roadie

So I switched from an Android phone with SD card to iphone 7 last week. I have been a vocal critic of Spotify on the Android forums for the persistent (since I have been premium member 2-3 years) pr...

364 Views

0 replies

0 likes

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'Save album' button sves songs instead

When I save a whole album it no longer saves the album in 'Albums' like it used to. Instead it saves every song in the album under 'Songs'. Has anyone else had this problem and been able to fix it? I am on a 6s+ ios up to date.

Casual Listener

When I save a whole album it no longer saves the album in 'Albums' like it used to. Instead it saves every song in the album under 'Songs'. Has anyone else had this problem and been able to fix it? I...

327 Views

0 replies

0 likes

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Certain songs won't play

Hi! I'm using Spotify on iOS 10.2.1 and many songs won't play. I'm premium and my subscription is still active so I don't know what's wrong. I've deleted the app and reinstalled it, logged in and out, and nothing will work. The songs I'm trying to pl...

Newbie

Hi! I'm using Spotify on iOS 10.2.1 and many songs won't play. I'm premium and my subscription is still active so I don't know what's wrong. I've deleted the app and reinstalled it, logged in and out...

383 Views

0 replies

0 likes

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Spotify keeps switching to it's own random playlists!?

So, this is on an iPhone 4s, I have many playlists saved, and when I press 'shuffle play' the songs in my playlist play, maybe 1-2 songs. After that, it automatically switches to a playlist I have never heard of, like 'throwback thursday' or 'popular...

Casual Listener

So, this is on an iPhone 4s, I have many playlists saved, and when I press 'shuffle play' the songs in my playlist play, maybe 1-2 songs.   After that, it automatically switches to a playlist ...

gracecp

Newbie

1363 Views

3 replies

2 likes

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Songs stop after ten seconds

I've been having this problem for awhile now and I'm apparently not the only one judging by some threads I've seen while searching for a solution. Many of the songs I try to play, both on cellular and on Wifi, stop after 10 to 13 seconds and sometime...

Casual Listener

I've been having this problem for awhile now and I'm apparently not the only one judging by some threads I've seen while searching for a solution. Many of the songs I try to play, both on cellular an...

NoDevolución

Casual Listener

582 Views

2 replies

0 likes

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spotify on iphone show no free space, with 30 GB RAM left on iphone

Hi on my iphone se woth ios 10.3.1 spotify show no more space available for offline content if i try to save some playlist for offline. right now spotify app use 1GB and iphone has more then 30 GB free RAM. i have allready deinstalled and reinstalled...

Newbie

Hi on my iphone se woth ios 10.3.1 spotify show no more space available for offline content if i try to save some playlist for offline.   right now spotify app use 1GB and iphone has more then...

Hubo

Community Legend

431 Views

1 replies

0 likes

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Alle Songs in Ordneransicht verschwunden

Ich habe Ordner mit vielen Playlists angelegt (= bestehende Playlists in Ordner verschoben). In der aktuellen iPad-App ist in der Ordneransicht der Link "Alle Songs" verschwunden. Darüber konnte man Songs aus mehreren Playlists hören.Bitte schaltet d...

Newbie

Ich habe Ordner mit vielen Playlists angelegt (= bestehende Playlists in Ordner verschoben).   In der aktuellen iPad-App ist in der Ordneransicht der Link "Alle Songs" verschwunden. Darübe...

Datboney

Newbie

828 Views

1 replies

2 likes

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Login screen not working

Hi,I just got a new iPhone 6s and downloaded the Spotify app. I'm trying to log in as I already have an account, however when I click on the button "log in" it takes ages to go to the next screen. Once there, the log in page is not loading at all. It...

Newbie

Hi, I just got a new iPhone 6s and downloaded the Spotify app. I'm trying to log in as I already have an account, however when I click on the button "log in" it takes ages to go to the next screen...

Hubo

Community Legend

535 Views

1 replies

0 likes

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Subscriptions keeps jumping between free and premium, deleting my playlists every time

Hey does anyone have this problem?I'm using the web player on a laptop with Windows 8.1. After one week it spontaneously logged me out and when I entered my password again and hit return nothing happened. I ended up having to reset my password becaus...

Newbie

Hey does anyone have this problem? I'm using the web player on a laptop with Windows 8.1. After one week it spontaneously logged me out and when I entered my password again and hit return nothi...

Hubo

Community Legend

354 Views

1 replies

0 likes

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  • 1 replies
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Local Files not on iPhone

So I downloaded some local files and put them on a playlist on my mac and that is working fine. The problem is that the songs are now showing up on my iphone. I even created a new playlist with just local files and the playlist appears on my iphone a...

Casual Listener

So I downloaded some local files and put them on a playlist on my mac and that is working fine. The problem is that the songs are now showing up on my iphone. I even created a new playlist with just ...

thecowsaysmoo42

Casual Listener

514 Views

1 replies

2 likes

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Superuser Contribution Problem with downloading local files

Hello. I have a problem with downloading local files. Files are in computer, but on my IPad they can't download. I tried all tips from the Spotify site. Can you help me?Thanks.

Casual Listener

Hello. I have a problem with downloading local files. Files are in computer, but on my IPad they can't download. I tried all tips from the Spotify site. Can you help me? Thanks.

sg90

Casual Listener

506 Views

2 replies

0 likes

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Volume and track changes waking up screen!

Hi all, When I change volume by using the buttons on the side of my iPhone/by using my earphone remote (or change tracks using my earphone remote) my screen wakes up, which is really annoying. How can I disable this behaviour?

Newbie

Hi all,   When I change volume by using the buttons on the side of my iPhone/by using my earphone remote (or change tracks using my earphone remote) my screen wakes up, which is really annoy...

swansongforyou

Regular

1348 Views

2 replies

0 likes

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Ipad

HI,I am planning a party to play my spotify playlist from my ipad, however I do not want it disrupted when I recieve a text or a call from my phone. Is it possible to somehow not have them linked?

Casual Listener

HI, I am planning a party to play my spotify playlist from my ipad, however I do not want it disrupted when I recieve a text or a call from my phone.  Is it possible to somehow not have them li...

MattSuda

Spotify Star

845 Views

3 replies

0 likes

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Solved!! Offline Music folder in My Music disappeared

Hi All, Maybe this has been answered or maybe not. On the iphone app I used to go to "Your Music" and there would be a folder called "offline music" (under artists) where I could see only my saved for offline usage playlists, 1 week ago this disappea...

Newbie

Hi All, Maybe this has been answered or maybe not.   On the iphone app I used to go to "Your Music"  and there would be a folder called "offline music"  (under artists) where I could...

user-removed

Not applicable

1065 Views

2 replies

0 likes

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Solved!! Ipad Pro 12.9 no album art for downloads when offline

I use an Ipad Pro has my headunit in my car. I am a Premium member and I can only get album art to show up when there is any data connection. Is there any way to resolve this? I have done all of the basics; format the ipad, reinstall Spotify, redownl...

Gig Goer

I use an Ipad Pro has my headunit in my car. I am a Premium member and I can only get album art to show up when there is any data connection. Is there any way to resolve this? I have done all of the ...

badrowbot

Gig Goer

2169 Views

15 replies

0 likes

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Lau

Como puedo ver mi domicilo que puse cuando me suscribí porque no puedo dar de alta a mis familiares en mi paquete familiar

Newbie

Como puedo ver mi domicilo que puse cuando me suscribí porque no puedo dar de alta a mis familiares en mi paquete familiar

419 Views

0 replies

0 likes

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uploading/transferring music

OK. So I have music on itunes. I transferred it over to spotify. I have one song in particular (probably will be more) that is on Spotify FROM my itunes. It plays on Spotify on my laptop, but when it is on my iphone or I simply make a new playlist on...

Casual Listener

OK. So I have music on itunes. I transferred it over to spotify. I have one song in particular (probably will be more) that is on Spotify FROM my itunes. It plays on Spotify on my laptop, but when it...

404 Views

0 replies

0 likes

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No shuffle in playlist folder iPhone

I can no longer shuffle a playlist folder (a folder with many playlists). I can only shuffle playlist by playlist? This recently happened. I can still shuffle a folder on the PC client, but no longer on iPhone. Feature removed or what?Note: I know ho...

Casual Listener

I can no longer shuffle a playlist folder (a folder with many playlists). I can only shuffle playlist by playlist? This recently happened. I can still shuffle a folder on the PC client, but no longer...

mattherold

Casual Listener

4100 Views

7 replies

18 likes

playlist folders
shuffle
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Spotify Connect - Multiple Speakers/Devices

My spotify app on my iphone recognizes *some* of my devices (Amazon Echoes throughout the house) but not others (spotify on my laptop recognizes all of them). Suggestions?

Newbie

My spotify app on my iphone recognizes *some* of my devices (Amazon Echoes throughout the house) but not others (spotify on my laptop recognizes all of them).  Suggestions?

545 Views

0 replies

0 likes

devices
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