Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237381 Views

27 replies

5 likes

  • 237381 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118602 Views

116 replies

13 likes

Other
  • 118602 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
  • 2692 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305442 Views

62 replies

16 likes

  • 305442 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130795 Views

19 replies

38 likes

  • 130795 Views
  • 19 replies
  • 38 likes

Notifications struggles!!!!

Im a user of spotify on my iphone 7 plus im not recieving any notifications of new music from artists i follow. i have all push notifications enabled in the app and in the IOS settings wondering what the issue is causing this???

Newbie

Im a user of spotify on my iphone 7 plus im not  recieving any notifications of new music from artists i follow. i have all push notifications enabled in the app and in the IOS settings wonderin...

MattSuda

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Remove thumb up/down

How do I remove the thumb up/down button from the iPhone lock screen? I just want a 'Back' button.

Newbie

How do I remove the thumb up/down button from the iPhone lock screen? I just want a 'Back' button.

Specialworld

Community Legend

691 Views

1 replies

1 likes

  • 691 Views
  • 1 replies
  • 1 likes

Album label too large and unclear

With the latest Spotify update on 20th April for Ipad, the socalled album label that you can enlarge by clicking on it twice now covers more than the full screen and is also very unclear.

Casual Listener

With the latest Spotify update on 20th April for Ipad, the socalled album label that you can enlarge by clicking on it twice now covers more than the full screen and is also very unclear.

cadmielp

Roadie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

why cant i listen to a whole folder on my iphone(shuffel button gone) / but on my mac or pc it works

since the last few updates the shuffelbutton for an whole folder is gone !! why did you do that ?greetingsalex

Casual Listener

since the last few updates the shuffelbutton for an whole folder is gone !! why did you do that ? greetings alex

alkurable

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Solved!! Always "Downloading" Message

Awhile back I had 2 songs downloaded via desktop and put in playlists and my saved songs on iphone via local files, After which I got my phone resetted and also my Pc so those files are gone and now when I dl the playlist those songs were in it will ...

Regular

Awhile back I had 2 songs downloaded via desktop and put in playlists and my saved songs on iphone via local files, After which I got my phone resetted and also my Pc so those files are gone and now ...

Tom

Community Legend

4596 Views

3 replies

0 likes

  • 4596 Views
  • 3 replies
  • 0 likes

wrong facebook account

Somebody has linked his facebook account to my spotify account, and I can't change it back. When I try the 'connect to facebook'-button in my settings, I get an error message. It says to try again later but I've tried several times the past few days ...

Casual Listener

Somebody has linked his facebook account to my spotify account, and I can't change it back.   When I try the 'connect to facebook'-button in my settings, I get an error message. It says to try...

Tom

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Solved!! No album cover in offline mode

Hi I noticed a bug directly after the iOS update. When you're in offline mode, no album covers are visible in the app. However, they are visible in the "locked screen"-view. Please fix this...

Newbie

Hi   I noticed a bug directly after the iOS update. When you're in offline mode, no album covers are visible in the app. However, they are visible in the "locked screen"-view. Please fix thi...

user-removed

Not applicable

31655 Views

89 replies

6 likes

  • 31655 Views
  • 89 replies
  • 6 likes

Solved!! Playlist will play other songs not in my playlist

Hey all,Ive made a Playlist and it will play songs that isnt in my playlist. For example, I have Bon Jovi "Living on a prayer" but it will also play other Bon Jovi songs that I havent added.Any help to stop this?Many thanks

Newbie

Hey all, Ive made a Playlist and it will play songs that isnt in my playlist. For example, I have Bon Jovi "Living on a prayer" but it will also play other Bon Jovi songs that I havent added. Any...

Tom

Community Legend

938 Views

1 replies

0 likes

  • 938 Views
  • 1 replies
  • 0 likes

Artist page doesn't divide songs with a album row.

My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a continuous list with all albums seperate but no alb...

Casual Listener

My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a ...

Tom

Community Legend

949 Views

1 replies

0 likes

album
artist
artwork
display
iphone
not
page
showing
  • 949 Views
  • 1 replies
  • 0 likes

No facebook login possible

Hi,I've been trying to connect to facebook from the iOS app. The app is indeed allowed on facebook but I still can't reach my friends or be logged in. I've just created a family account and had a previous account from which I want to import the playl...

Casual Listener

Hi, I've been trying to connect to facebook from the iOS app. The app is indeed allowed on facebook but I still can't reach my friends or be logged in. I've just created a family account and had a p...

MattSuda

Spotify Star

626 Views

3 replies

0 likes

  • 626 Views
  • 3 replies
  • 0 likes

Solved!! Songs in Playlist

My Girlfriend made a playlist for me which is also public, I followed it and the first 26 Songs are Downloaded but on her phone there are over 120 songs wich are not even shown on my phone. Not in the app or in the browser version of spotify. I alrea...

Regular

My Girlfriend made a playlist for me which is also public, I followed it and the first 26 Songs are Downloaded but on her phone there are over 120 songs wich are not even shown on my phone. Not in th...

Julian_V

Regular

1463 Views

10 replies

0 likes

  • 1463 Views
  • 10 replies
  • 0 likes

Login via Facebook not working (Iphone)

Hi, The last couple of days, spotify was offline even though i was connected to the internet. I read, that i should delete the App from my Iphone and re-install it, which is exactly what i did (also i have updated to the new version of iOS). However,...

Newbie

Hi,   The last couple of days, spotify was offline even though i was connected to the internet. I read, that i should delete the App from my Iphone and re-install it, which is exactly what i d...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Downloaded tracks being deleted

So I switched from an Android phone with SD card to iphone 7 last week.I have been a vocal critic of Spotify on the Android forums for the persistent (since I have been premium member 2-3 years) problem of downloaded tracks being deleted (and requiri...

Roadie

So I switched from an Android phone with SD card to iphone 7 last week. I have been a vocal critic of Spotify on the Android forums for the persistent (since I have been premium member 2-3 years) pr...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

'Save album' button sves songs instead

When I save a whole album it no longer saves the album in 'Albums' like it used to. Instead it saves every song in the album under 'Songs'. Has anyone else had this problem and been able to fix it? I am on a 6s+ ios up to date.

Casual Listener

When I save a whole album it no longer saves the album in 'Albums' like it used to. Instead it saves every song in the album under 'Songs'. Has anyone else had this problem and been able to fix it? I...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Certain songs won't play

Hi! I'm using Spotify on iOS 10.2.1 and many songs won't play. I'm premium and my subscription is still active so I don't know what's wrong. I've deleted the app and reinstalled it, logged in and out, and nothing will work. The songs I'm trying to pl...

Newbie

Hi! I'm using Spotify on iOS 10.2.1 and many songs won't play. I'm premium and my subscription is still active so I don't know what's wrong. I've deleted the app and reinstalled it, logged in and out...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Spotify keeps switching to it's own random playlists!?

So, this is on an iPhone 4s, I have many playlists saved, and when I press 'shuffle play' the songs in my playlist play, maybe 1-2 songs. After that, it automatically switches to a playlist I have never heard of, like 'throwback thursday' or 'popular...

Casual Listener

So, this is on an iPhone 4s, I have many playlists saved, and when I press 'shuffle play' the songs in my playlist play, maybe 1-2 songs.   After that, it automatically switches to a playlist ...

gracecp

Newbie

1379 Views

3 replies

2 likes

  • 1379 Views
  • 3 replies
  • 2 likes

Songs stop after ten seconds

I've been having this problem for awhile now and I'm apparently not the only one judging by some threads I've seen while searching for a solution. Many of the songs I try to play, both on cellular and on Wifi, stop after 10 to 13 seconds and sometime...

Casual Listener

I've been having this problem for awhile now and I'm apparently not the only one judging by some threads I've seen while searching for a solution. Many of the songs I try to play, both on cellular an...

NoDevolución

Casual Listener

594 Views

2 replies

0 likes

  • 594 Views
  • 2 replies
  • 0 likes

spotify on iphone show no free space, with 30 GB RAM left on iphone

Hi on my iphone se woth ios 10.3.1 spotify show no more space available for offline content if i try to save some playlist for offline. right now spotify app use 1GB and iphone has more then 30 GB free RAM. i have allready deinstalled and reinstalled...

Newbie

Hi on my iphone se woth ios 10.3.1 spotify show no more space available for offline content if i try to save some playlist for offline.   right now spotify app use 1GB and iphone has more then...

Hubo

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Alle Songs in Ordneransicht verschwunden

Ich habe Ordner mit vielen Playlists angelegt (= bestehende Playlists in Ordner verschoben). In der aktuellen iPad-App ist in der Ordneransicht der Link "Alle Songs" verschwunden. Darüber konnte man Songs aus mehreren Playlists hören.Bitte schaltet d...

Newbie

Ich habe Ordner mit vielen Playlists angelegt (= bestehende Playlists in Ordner verschoben).   In der aktuellen iPad-App ist in der Ordneransicht der Link "Alle Songs" verschwunden. Darübe...

Datboney

Newbie

837 Views

1 replies

2 likes

  • 837 Views
  • 1 replies
  • 2 likes

Login screen not working

Hi,I just got a new iPhone 6s and downloaded the Spotify app. I'm trying to log in as I already have an account, however when I click on the button "log in" it takes ages to go to the next screen. Once there, the log in page is not loading at all. It...

Newbie

Hi, I just got a new iPhone 6s and downloaded the Spotify app. I'm trying to log in as I already have an account, however when I click on the button "log in" it takes ages to go to the next screen...

Hubo

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes