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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242021 Views

27 replies

5 likes

  • 242021 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124861 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2974 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307693 Views

62 replies

16 likes

  • 307693 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131985 Views

19 replies

38 likes

  • 131985 Views
  • 19 replies
  • 38 likes

Solved!! No album cover in offline mode

Hi I noticed a bug directly after the iOS update. When you're in offline mode, no album covers are visible in the app. However, they are visible in the "locked screen"-view. Please fix this...

Newbie

Hi   I noticed a bug directly after the iOS update. When you're in offline mode, no album covers are visible in the app. However, they are visible in the "locked screen"-view. Please fix thi...

user-removed

Not applicable

31740 Views

89 replies

6 likes

  • 31740 Views
  • 89 replies
  • 6 likes

Solved!! Playlist will play other songs not in my playlist

Hey all,Ive made a Playlist and it will play songs that isnt in my playlist. For example, I have Bon Jovi "Living on a prayer" but it will also play other Bon Jovi songs that I havent added.Any help to stop this?Many thanks

Newbie

Hey all, Ive made a Playlist and it will play songs that isnt in my playlist. For example, I have Bon Jovi "Living on a prayer" but it will also play other Bon Jovi songs that I havent added. Any...

Tom

Community Legend

946 Views

1 replies

0 likes

  • 946 Views
  • 1 replies
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Artist page doesn't divide songs with a album row.

My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a continuous list with all albums seperate but no alb...

Casual Listener

My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a ...

Tom

Community Legend

959 Views

1 replies

0 likes

album
artist
artwork
display
iphone
not
page
showing
  • 959 Views
  • 1 replies
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No facebook login possible

Hi,I've been trying to connect to facebook from the iOS app. The app is indeed allowed on facebook but I still can't reach my friends or be logged in. I've just created a family account and had a previous account from which I want to import the playl...

Casual Listener

Hi, I've been trying to connect to facebook from the iOS app. The app is indeed allowed on facebook but I still can't reach my friends or be logged in. I've just created a family account and had a p...

MattSuda

Spotify Star

630 Views

3 replies

0 likes

  • 630 Views
  • 3 replies
  • 0 likes

Solved!! Songs in Playlist

My Girlfriend made a playlist for me which is also public, I followed it and the first 26 Songs are Downloaded but on her phone there are over 120 songs wich are not even shown on my phone. Not in the app or in the browser version of spotify. I alrea...

Regular

My Girlfriend made a playlist for me which is also public, I followed it and the first 26 Songs are Downloaded but on her phone there are over 120 songs wich are not even shown on my phone. Not in th...

Julian_V

Regular

1471 Views

10 replies

0 likes

  • 1471 Views
  • 10 replies
  • 0 likes

Login via Facebook not working (Iphone)

Hi, The last couple of days, spotify was offline even though i was connected to the internet. I read, that i should delete the App from my Iphone and re-install it, which is exactly what i did (also i have updated to the new version of iOS). However,...

Newbie

Hi,   The last couple of days, spotify was offline even though i was connected to the internet. I read, that i should delete the App from my Iphone and re-install it, which is exactly what i d...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Downloaded tracks being deleted

So I switched from an Android phone with SD card to iphone 7 last week.I have been a vocal critic of Spotify on the Android forums for the persistent (since I have been premium member 2-3 years) problem of downloaded tracks being deleted (and requiri...

Roadie

So I switched from an Android phone with SD card to iphone 7 last week. I have been a vocal critic of Spotify on the Android forums for the persistent (since I have been premium member 2-3 years) pr...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

'Save album' button sves songs instead

When I save a whole album it no longer saves the album in 'Albums' like it used to. Instead it saves every song in the album under 'Songs'. Has anyone else had this problem and been able to fix it? I am on a 6s+ ios up to date.

Casual Listener

When I save a whole album it no longer saves the album in 'Albums' like it used to. Instead it saves every song in the album under 'Songs'. Has anyone else had this problem and been able to fix it? I...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
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Certain songs won't play

Hi! I'm using Spotify on iOS 10.2.1 and many songs won't play. I'm premium and my subscription is still active so I don't know what's wrong. I've deleted the app and reinstalled it, logged in and out, and nothing will work. The songs I'm trying to pl...

Newbie

Hi! I'm using Spotify on iOS 10.2.1 and many songs won't play. I'm premium and my subscription is still active so I don't know what's wrong. I've deleted the app and reinstalled it, logged in and out...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Spotify keeps switching to it's own random playlists!?

So, this is on an iPhone 4s, I have many playlists saved, and when I press 'shuffle play' the songs in my playlist play, maybe 1-2 songs. After that, it automatically switches to a playlist I have never heard of, like 'throwback thursday' or 'popular...

Casual Listener

So, this is on an iPhone 4s, I have many playlists saved, and when I press 'shuffle play' the songs in my playlist play, maybe 1-2 songs.   After that, it automatically switches to a playlist ...

gracecp

Newbie

1385 Views

3 replies

2 likes

  • 1385 Views
  • 3 replies
  • 2 likes

Songs stop after ten seconds

I've been having this problem for awhile now and I'm apparently not the only one judging by some threads I've seen while searching for a solution. Many of the songs I try to play, both on cellular and on Wifi, stop after 10 to 13 seconds and sometime...

Casual Listener

I've been having this problem for awhile now and I'm apparently not the only one judging by some threads I've seen while searching for a solution. Many of the songs I try to play, both on cellular an...

NoDevolución

Casual Listener

596 Views

2 replies

0 likes

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  • 2 replies
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spotify on iphone show no free space, with 30 GB RAM left on iphone

Hi on my iphone se woth ios 10.3.1 spotify show no more space available for offline content if i try to save some playlist for offline. right now spotify app use 1GB and iphone has more then 30 GB free RAM. i have allready deinstalled and reinstalled...

Newbie

Hi on my iphone se woth ios 10.3.1 spotify show no more space available for offline content if i try to save some playlist for offline.   right now spotify app use 1GB and iphone has more then...

Hubo

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Alle Songs in Ordneransicht verschwunden

Ich habe Ordner mit vielen Playlists angelegt (= bestehende Playlists in Ordner verschoben). In der aktuellen iPad-App ist in der Ordneransicht der Link "Alle Songs" verschwunden. Darüber konnte man Songs aus mehreren Playlists hören.Bitte schaltet d...

Newbie

Ich habe Ordner mit vielen Playlists angelegt (= bestehende Playlists in Ordner verschoben).   In der aktuellen iPad-App ist in der Ordneransicht der Link "Alle Songs" verschwunden. Darübe...

Datboney

Newbie

839 Views

1 replies

2 likes

  • 839 Views
  • 1 replies
  • 2 likes

Login screen not working

Hi,I just got a new iPhone 6s and downloaded the Spotify app. I'm trying to log in as I already have an account, however when I click on the button "log in" it takes ages to go to the next screen. Once there, the log in page is not loading at all. It...

Newbie

Hi, I just got a new iPhone 6s and downloaded the Spotify app. I'm trying to log in as I already have an account, however when I click on the button "log in" it takes ages to go to the next screen...

Hubo

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Subscriptions keeps jumping between free and premium, deleting my playlists every time

Hey does anyone have this problem?I'm using the web player on a laptop with Windows 8.1. After one week it spontaneously logged me out and when I entered my password again and hit return nothing happened. I ended up having to reset my password becaus...

Newbie

Hey does anyone have this problem? I'm using the web player on a laptop with Windows 8.1. After one week it spontaneously logged me out and when I entered my password again and hit return nothi...

Hubo

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Local Files not on iPhone

So I downloaded some local files and put them on a playlist on my mac and that is working fine. The problem is that the songs are now showing up on my iphone. I even created a new playlist with just local files and the playlist appears on my iphone a...

Casual Listener

So I downloaded some local files and put them on a playlist on my mac and that is working fine. The problem is that the songs are now showing up on my iphone. I even created a new playlist with just ...

thecowsaysmoo42

Casual Listener

530 Views

1 replies

2 likes

  • 530 Views
  • 1 replies
  • 2 likes

Superuser Contribution Problem with downloading local files

Hello. I have a problem with downloading local files. Files are in computer, but on my IPad they can't download. I tried all tips from the Spotify site. Can you help me?Thanks.

Casual Listener

Hello. I have a problem with downloading local files. Files are in computer, but on my IPad they can't download. I tried all tips from the Spotify site. Can you help me? Thanks.

sg90

Casual Listener

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

Volume and track changes waking up screen!

Hi all, When I change volume by using the buttons on the side of my iPhone/by using my earphone remote (or change tracks using my earphone remote) my screen wakes up, which is really annoying. How can I disable this behaviour?

Newbie

Hi all,   When I change volume by using the buttons on the side of my iPhone/by using my earphone remote (or change tracks using my earphone remote) my screen wakes up, which is really annoy...

swansongforyou

Regular

1364 Views

2 replies

0 likes

  • 1364 Views
  • 2 replies
  • 0 likes

Ipad

HI,I am planning a party to play my spotify playlist from my ipad, however I do not want it disrupted when I recieve a text or a call from my phone. Is it possible to somehow not have them linked?

Casual Listener

HI, I am planning a party to play my spotify playlist from my ipad, however I do not want it disrupted when I recieve a text or a call from my phone.  Is it possible to somehow not have them li...

MattSuda

Spotify Star

879 Views

3 replies

0 likes

  • 879 Views
  • 3 replies
  • 0 likes

Solved!! Offline Music folder in My Music disappeared

Hi All, Maybe this has been answered or maybe not. On the iphone app I used to go to "Your Music" and there would be a folder called "offline music" (under artists) where I could see only my saved for offline usage playlists, 1 week ago this disappea...

Newbie

Hi All, Maybe this has been answered or maybe not.   On the iphone app I used to go to "Your Music"  and there would be a folder called "offline music"  (under artists) where I could...

user-removed

Not applicable

1095 Views

2 replies

0 likes

  • 1095 Views
  • 2 replies
  • 0 likes