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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37006 Views

41 replies

10 likes

  • 37006 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102531 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1299 Views

0 replies

0 likes

iOS
  • 1299 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299090 Views

61 replies

16 likes

  • 299090 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125777 Views

19 replies

38 likes

  • 125777 Views
  • 19 replies
  • 38 likes

Where did my playlists go?!

Help! I just got a new iphone 6 at the Apple Store. We saved everything in my iCloud, migrated it all over to my new iPhone, and now everything looks exactly the same on my phone, except i no longer have any of my playlists on Spotify! When i newly l...

Newbie

Help! I just got a new iphone 6 at the Apple Store. We saved everything in my iCloud, migrated it all over to my new iPhone, and now everything looks exactly the same on my phone, except i no longer ...

MattSuda

Spotify Star

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Solved!! Display Format on Ipad

Has the overall display been changed recently on IOS devices like the Ipad? For example, the icons for Search, Browse, Radio, and Your Music etc., were always on the left side of the display-going from top to bottom. The search icon was always on the...

Newbie

Has the overall display been changed recently on IOS devices like the Ipad? For example, the icons for Search, Browse, Radio, and Your Music etc., were always on the left side of the display-going fr...

MattSuda

Spotify Star

1728 Views

1 replies

1 likes

  • 1728 Views
  • 1 replies
  • 1 likes

waiting

so under the app icon it says waiting (as if its waiting to download) but it wont go away, been like this a few days, cant delete the app, restarting iphone doesnt work and nor does signing out, can someone help please

Casual Listener

so under the app icon it says waiting (as if its waiting to download) but it wont go away, been like this a few days, cant delete the app, restarting iphone doesnt work and nor does signing out, can ...

MattSuda

Spotify Star

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Solved!! Playlist songs move up one spot when moved

On Spotify version 8.3.0.896 on my iPhose 6s, whenever I want to move a song to a different spot, it moves, but one spot above where I want it. The only way I've been able to get around this is by moving it one more spot down than I want it or by mov...

Casual Listener

On Spotify version 8.3.0.896 on my iPhose 6s, whenever I want to move a song to a different spot, it moves, but one spot above where I want it. The only way I've been able to get around this is by mo...

MattSuda

Spotify Star

1118 Views

1 replies

0 likes

Playlist Drag and Drop
  • 1118 Views
  • 1 replies
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Auto cierre de spotify

Ahora con la nueva actualización, comenzó el problema de auto cierre de la app. Al principio no tenía problemas con la app en mi iPhone 4, así que vengo a pedir ayuda, ya que no estoy disfrutando a ser usuario premium

Newbie

Ahora con la nueva actualización, comenzó el problema de auto cierre de la app. Al principio no tenía problemas con la app en mi iPhone 4, así que vengo a pedir ayuda, ya que no estoy disfrutando a s...

Kira2626

Newbie

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login with facebook on iphone

I've been trying to get my partners Spotify app to login via facebook without any success (my account on my phone works perfectly well). When she starts Spotify and chooses "Log in with Facebook", she goes to the Facebook login which says "You have a...

Casual Listener

I've been trying to get my partners Spotify app to login via facebook without any success (my account on my phone works perfectly well).   When she starts Spotify and chooses "Log in with Face...

cbxddk

Casual Listener

8598 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution ¿Como borrar musica descargada en IOS?

Buenas tardes , soy usuario premium y he descargado por error como 17 albums que no escucho y me lleno la memoria y la verdad no se como borrar todas esas canciones (entre esos albums se fueron canciones las cuales guarde).¿Alguien sabe como borrarla...

Newbie

Buenas tardes , soy usuario premium y he descargado por error como 17 albums que no escucho y me lleno la memoria y la verdad no se como borrar todas esas canciones (entre esos albums se fueron canci...

Maria_B

Moderator

6725 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New iPad - songlists are missing

Hey there. I got myself an iPad today. After installing Spotify I noticed something weird: if I go to my library the folders 'songs' and 'artists' are completely empty. It tells me to browse. But each time I press the button I arrive back at the main...

Casual Listener

Hey there. I got myself an iPad today. After installing Spotify I noticed something weird: if I go to my library the folders 'songs' and 'artists' are completely empty. It tells me to browse. But eac...

Brisenomichelle

Newbie

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution problema de pago

tuve la cuenta en premium, se cancelo la tarjeta la recuera y volvi a pagar spotify hace un mes y sigo sin tener la cuenta en premium, ya sali y entre, lo desinstale y volvi a instalar y no paso nada

Newbie

tuve la cuenta en premium, se cancelo la tarjeta la recuera y volvi a pagar spotify hace un mes y sigo sin tener la cuenta en premium, ya sali y entre, lo desinstale y volvi a instalar y no paso nada

Maria_B

Moderator

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Greyed Out on iOS

I had local files on my iPhone 6 succesfully, but then I tried adding a few more. This resulted in the loss of about half my current ones. I then tried reinstalling and lost the rest- I cannot get them back. Help is appreciated, although I don't know...

Newbie

I had local files on my iPhone 6 succesfully, but then I tried adding a few more. This resulted in the loss of about half my current ones. I then tried reinstalling and lost the rest- I cannot get th...

Maria_B

Moderator

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not Playing Certain Songs

Hi, my Spotify account will not play certain songs. When I tap on them, they will play for about 5 seconds, then cut out. I try to go back and play them again, but now when I click on them, it just sits at 0:00 forever. Those songs also will not down...

Newbie

Hi, my Spotify account will not play certain songs. When I tap on them, they will play for about 5 seconds, then cut out. I try to go back and play them again, but now when I click on them, it j...

Maria_B

Moderator

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collab playlist

My friends and i have quite a few collaborative playlists that we interact with/add/remove songs on a daily basis mostly only using our iPhones. We used to be able to see who added each song to our playlists but we can no longer see who added each so...

Newbie

My friends and i have quite a few collaborative playlists that we interact with/add/remove songs on a daily basis mostly only using our iPhones. We used to be able to see who added each song to our p...

Maria_B

Moderator

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing local files when reinstalling Spotify App on iOS

Has anyone had any issues syncing local files from iTunes/My Music when you get a new phone and the Spotify app is downloaded again? I had all my local files synced on my iPhone perfectly and when I got a new phone and made all my playlists available...

Newbie

Has anyone had any issues syncing local files from iTunes/My Music when you get a new phone and the Spotify app is downloaded again?  I had all my local files synced on my iPhone perfectly and w...

Maria_B

Moderator

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some songs will not play

So I have premium Spotify, and I only listen to it on the app on my phone. I do not have access to the desktop version of Spotify, and I cannot download it. There are specific songs that will not play when I choose them. The cursor just stays at 0:00...

Casual Listener

So I have premium Spotify, and I only listen to it on the app on my phone. I do not have access to the desktop version of Spotify, and I cannot download it. There are specific songs that will not pla...

MariaLentils

Casual Listener

454 Views

2 replies

0 likes

  • 454 Views
  • 2 replies
  • 0 likes

Chromecast Audio with iOS doesn´t work

From the App I choose chromecast Audio, the app says "connecting, nothing happens.Here is what I have already tried:I have actual iOSI restarted my router several timesChromecasted updated to latest firmwareChromecast restarted several timesI reinsta...

Casual Listener

From the App I choose chromecast Audio, the app says "connecting, nothing happens. Here is what I have already tried: I have actual iOS I restarted my router several times Chromecasted updated t...

pfobeman123

Casual Listener

1152 Views

1 replies

1 likes

  • 1152 Views
  • 1 replies
  • 1 likes

Car USB album art bug

I recently bought a 2016 Mazda CX-5 Touring, and I'm having some issues with album art when playing Spotify over usb. When I initially start playing music, the album art displays correctly; however, when the first song finishes and the next track pla...

Newbie

I recently bought a 2016 Mazda CX-5 Touring, and I'm having some issues with album art when playing Spotify over usb. When I initially start playing music, the album art displays correctly; however, ...

Alexks

Newbie

1926 Views

1 replies

0 likes

  • 1926 Views
  • 1 replies
  • 0 likes

find the waiting list on ipad

i am trying to find the waiting list on ipad. can somebody help me?thanks!

Newbie

i am trying to find the waiting list on ipad. can somebody help me? thanks!

MattSuda

Spotify Star

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Play all songs

When visualizing the content of a folder with the last release (8.3) of the iOS mobile app, I can't find anymore the option "play all songs"!!

Casual Listener

When visualizing the content of a folder with the last release (8.3) of the iOS mobile app, I can't find anymore the option "play all songs"!!

MattSuda

Spotify Star

635 Views

3 replies

1 likes

  • 635 Views
  • 3 replies
  • 1 likes

Spotify displays albumart of previous song

Since Spotify iOs app version 7.8.0 (updated on my iPhone 03/06) I experience the strange phenomenon that spotify displays de album art of the previous song on my car display. Use an iPhone 6 on a Opel Navi 650 system via an USB connection. I never e...

Casual Listener

Since Spotify iOs app version 7.8.0 (updated on my iPhone 03/06) I experience the strange phenomenon that spotify displays de album art of the previous song on my car display. Use an iPhone 6 on...

TeeJayVee

Casual Listener

755 Views

4 replies

1 likes

  • 755 Views
  • 4 replies
  • 1 likes

Remove artwork from lock screen

Hi,My phone provider offers free music streaming from Spotify which is great! The catch is they charge me data for the fact that Spotify is displaying the album artwork on my lock screen which means I can't use Spotify while I'm not connected to wi-f...

Newbie

Hi, My phone provider offers free music streaming from Spotify which is great! The catch is they charge me data for the fact that Spotify is displaying the album artwork on my lock screen which me...

MattSuda

Spotify Star

1218 Views

1 replies

0 likes

  • 1218 Views
  • 1 replies
  • 0 likes