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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43355 Views

43 replies

10 likes

  • 43355 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109004 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301874 Views

62 replies

16 likes

  • 301874 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127796 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

New iPad - songlists are missing

Hey there. I got myself an iPad today. After installing Spotify I noticed something weird: if I go to my library the folders 'songs' and 'artists' are completely empty. It tells me to browse. But each time I press the button I arrive back at the main...

Casual Listener

Hey there. I got myself an iPad today. After installing Spotify I noticed something weird: if I go to my library the folders 'songs' and 'artists' are completely empty. It tells me to browse. But eac...

Brisenomichelle

Newbie

403 Views

1 replies

0 likes

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Superuser Contribution problema de pago

tuve la cuenta en premium, se cancelo la tarjeta la recuera y volvi a pagar spotify hace un mes y sigo sin tener la cuenta en premium, ya sali y entre, lo desinstale y volvi a instalar y no paso nada

Newbie

tuve la cuenta en premium, se cancelo la tarjeta la recuera y volvi a pagar spotify hace un mes y sigo sin tener la cuenta en premium, ya sali y entre, lo desinstale y volvi a instalar y no paso nada

Maria_B

Moderator

490 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Local Files Greyed Out on iOS

I had local files on my iPhone 6 succesfully, but then I tried adding a few more. This resulted in the loss of about half my current ones. I then tried reinstalling and lost the rest- I cannot get them back. Help is appreciated, although I don't know...

Newbie

I had local files on my iPhone 6 succesfully, but then I tried adding a few more. This resulted in the loss of about half my current ones. I then tried reinstalling and lost the rest- I cannot get th...

Maria_B

Moderator

682 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Not Playing Certain Songs

Hi, my Spotify account will not play certain songs. When I tap on them, they will play for about 5 seconds, then cut out. I try to go back and play them again, but now when I click on them, it just sits at 0:00 forever. Those songs also will not down...

Newbie

Hi, my Spotify account will not play certain songs. When I tap on them, they will play for about 5 seconds, then cut out. I try to go back and play them again, but now when I click on them, it j...

Maria_B

Moderator

741 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Collab playlist

My friends and i have quite a few collaborative playlists that we interact with/add/remove songs on a daily basis mostly only using our iPhones. We used to be able to see who added each song to our playlists but we can no longer see who added each so...

Newbie

My friends and i have quite a few collaborative playlists that we interact with/add/remove songs on a daily basis mostly only using our iPhones. We used to be able to see who added each song to our p...

Maria_B

Moderator

704 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Syncing local files when reinstalling Spotify App on iOS

Has anyone had any issues syncing local files from iTunes/My Music when you get a new phone and the Spotify app is downloaded again? I had all my local files synced on my iPhone perfectly and when I got a new phone and made all my playlists available...

Newbie

Has anyone had any issues syncing local files from iTunes/My Music when you get a new phone and the Spotify app is downloaded again?  I had all my local files synced on my iPhone perfectly and w...

Maria_B

Moderator

663 Views

1 replies

0 likes

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Superuser Contribution Some songs will not play

So I have premium Spotify, and I only listen to it on the app on my phone. I do not have access to the desktop version of Spotify, and I cannot download it. There are specific songs that will not play when I choose them. The cursor just stays at 0:00...

Casual Listener

So I have premium Spotify, and I only listen to it on the app on my phone. I do not have access to the desktop version of Spotify, and I cannot download it. There are specific songs that will not pla...

MariaLentils

Casual Listener

462 Views

2 replies

0 likes

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Chromecast Audio with iOS doesn´t work

From the App I choose chromecast Audio, the app says "connecting, nothing happens.Here is what I have already tried:I have actual iOSI restarted my router several timesChromecasted updated to latest firmwareChromecast restarted several timesI reinsta...

Casual Listener

From the App I choose chromecast Audio, the app says "connecting, nothing happens. Here is what I have already tried: I have actual iOS I restarted my router several times Chromecasted updated t...

pfobeman123

Casual Listener

1162 Views

1 replies

1 likes

  • 1162 Views
  • 1 replies
  • 1 likes

Car USB album art bug

I recently bought a 2016 Mazda CX-5 Touring, and I'm having some issues with album art when playing Spotify over usb. When I initially start playing music, the album art displays correctly; however, when the first song finishes and the next track pla...

Newbie

I recently bought a 2016 Mazda CX-5 Touring, and I'm having some issues with album art when playing Spotify over usb. When I initially start playing music, the album art displays correctly; however, ...

Alexks

Newbie

1931 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

find the waiting list on ipad

i am trying to find the waiting list on ipad. can somebody help me?thanks!

Newbie

i am trying to find the waiting list on ipad. can somebody help me? thanks!

MattSuda

Spotify Star

648 Views

1 replies

0 likes

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Spotify displays albumart of previous song

Since Spotify iOs app version 7.8.0 (updated on my iPhone 03/06) I experience the strange phenomenon that spotify displays de album art of the previous song on my car display. Use an iPhone 6 on a Opel Navi 650 system via an USB connection. I never e...

Casual Listener

Since Spotify iOs app version 7.8.0 (updated on my iPhone 03/06) I experience the strange phenomenon that spotify displays de album art of the previous song on my car display. Use an iPhone 6 on...

TeeJayVee

Casual Listener

758 Views

4 replies

1 likes

  • 758 Views
  • 4 replies
  • 1 likes

Remove artwork from lock screen

Hi,My phone provider offers free music streaming from Spotify which is great! The catch is they charge me data for the fact that Spotify is displaying the album artwork on my lock screen which means I can't use Spotify while I'm not connected to wi-f...

Newbie

Hi, My phone provider offers free music streaming from Spotify which is great! The catch is they charge me data for the fact that Spotify is displaying the album artwork on my lock screen which me...

MattSuda

Spotify Star

1318 Views

1 replies

0 likes

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  • 1 replies
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Not getting premium

Hi there. I just subscribed to premium last march 18. My carrier advised mo to register my cp number to spotify.globe.com.ph to get a confirmation code. Unfortunately im not recieving any code.Please. I need helpThank you

Newbie

Hi there. I just subscribed to premium last march 18. My carrier advised mo to register my cp number to spotify.globe.com.ph to get a confirmation code. Unfortunately im not recieving any code. Pl...

MattSuda

Spotify Star

435 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How to join a family plan with iphone.

I create a family plan with a userid and password. I don't use facebook. My son had spotify free on his iphone via facebook and we can't figure out how to have him join the family plan.

Newbie

I create a family plan with a userid and password. I don't use facebook. My son had spotify free on his iphone via facebook and we can't figure out how to have him join the family plan.

MattSuda

Spotify Star

4853 Views

1 replies

0 likes

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  • 1 replies
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Family account

I want to switch to the family premium, but can i login with one email account?Can't make a new account within my account. Is there anyone that i can contact in The Netherlands?

Newbie

I want to switch to the family premium, but can i login with one email account? Can't make a new account within my account. Is there anyone that i can contact in The Netherlands?

MattSuda

Spotify Star

532 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

New Volume Handling iOS

I have a big concern regarding the new volume handling in iOS. Now in Spotify-iOS when Spotify is playing somewhere else (on my Mac for instance) it will still have iOS show playback controls for Spotify which is very nice but here comes a few proble...

Casual Listener

I have a big concern regarding the new volume handling in iOS.   Now in Spotify-iOS when Spotify is playing somewhere else (on my Mac for instance) it will still have iOS show playback co...

MattSuda

Spotify Star

979 Views

2 replies

3 likes

  • 979 Views
  • 2 replies
  • 3 likes

Can't log in

I can't log in to the app !?It keeps saying you have already created an account with this email address. Any idea wat can I do ??

Casual Listener

I can't log in to the app !? It keeps saying you have already created an account with this email address. Any idea wat can I do ??

kejt_

Community Legend

669 Views

3 replies

0 likes

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Do I have to pay twice?

My bank info says that I have payed you guys for this month, but the account still says that I have to pay.. do I have to pay twice? And how do I get a costumer line to call to?And how does that student premium work?

Newbie

My bank info says that I have payed you guys for this month, but the account still says that I have to pay.. do I have to pay twice? And how do I get a costumer line to call to? And how does that st...

MattSuda

Spotify Star

437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Extra charge

I am currently a student and have subscribed to premium with the UNIDAYS 50% off but this month has charged me £9.99 instead of £4.99.

Newbie

I am currently a student and have subscribed to premium with the UNIDAYS 50% off but this month has charged me £9.99 instead of £4.99.

MattSuda

Spotify Star

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Sorting On IOS

When I sort playlists by artist on my iPhone, none of the albums appear in track order, but on my desktop, everything is in perfect order. I'm very particular about this stuff. I'd greatly appreciate some help.

Newbie

When I sort playlists by artist on my iPhone, none of the albums appear in track order, but on my desktop, everything is in perfect order. I'm very particular about this stuff. I'd greatly appreciate...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes