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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37114 Views

41 replies

10 likes

  • 37114 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102582 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299113 Views

61 replies

16 likes

  • 299113 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125805 Views

19 replies

38 likes

  • 125805 Views
  • 19 replies
  • 38 likes

Not getting premium

Hi there. I just subscribed to premium last march 18. My carrier advised mo to register my cp number to spotify.globe.com.ph to get a confirmation code. Unfortunately im not recieving any code.Please. I need helpThank you

Newbie

Hi there. I just subscribed to premium last march 18. My carrier advised mo to register my cp number to spotify.globe.com.ph to get a confirmation code. Unfortunately im not recieving any code. Pl...

MattSuda

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

How to join a family plan with iphone.

I create a family plan with a userid and password. I don't use facebook. My son had spotify free on his iphone via facebook and we can't figure out how to have him join the family plan.

Newbie

I create a family plan with a userid and password. I don't use facebook. My son had spotify free on his iphone via facebook and we can't figure out how to have him join the family plan.

MattSuda

Spotify Star

4849 Views

1 replies

0 likes

  • 4849 Views
  • 1 replies
  • 0 likes

Family account

I want to switch to the family premium, but can i login with one email account?Can't make a new account within my account. Is there anyone that i can contact in The Netherlands?

Newbie

I want to switch to the family premium, but can i login with one email account? Can't make a new account within my account. Is there anyone that i can contact in The Netherlands?

MattSuda

Spotify Star

514 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

New Volume Handling iOS

I have a big concern regarding the new volume handling in iOS. Now in Spotify-iOS when Spotify is playing somewhere else (on my Mac for instance) it will still have iOS show playback controls for Spotify which is very nice but here comes a few proble...

Casual Listener

I have a big concern regarding the new volume handling in iOS.   Now in Spotify-iOS when Spotify is playing somewhere else (on my Mac for instance) it will still have iOS show playback co...

MattSuda

Spotify Star

960 Views

2 replies

3 likes

  • 960 Views
  • 2 replies
  • 3 likes

Can't log in

I can't log in to the app !?It keeps saying you have already created an account with this email address. Any idea wat can I do ??

Casual Listener

I can't log in to the app !? It keeps saying you have already created an account with this email address. Any idea wat can I do ??

kejt_

Community Legend

657 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Do I have to pay twice?

My bank info says that I have payed you guys for this month, but the account still says that I have to pay.. do I have to pay twice? And how do I get a costumer line to call to?And how does that student premium work?

Newbie

My bank info says that I have payed you guys for this month, but the account still says that I have to pay.. do I have to pay twice? And how do I get a costumer line to call to? And how does that st...

MattSuda

Spotify Star

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Extra charge

I am currently a student and have subscribed to premium with the UNIDAYS 50% off but this month has charged me £9.99 instead of £4.99.

Newbie

I am currently a student and have subscribed to premium with the UNIDAYS 50% off but this month has charged me £9.99 instead of £4.99.

MattSuda

Spotify Star

695 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Sorting On IOS

When I sort playlists by artist on my iPhone, none of the albums appear in track order, but on my desktop, everything is in perfect order. I'm very particular about this stuff. I'd greatly appreciate some help.

Newbie

When I sort playlists by artist on my iPhone, none of the albums appear in track order, but on my desktop, everything is in perfect order. I'm very particular about this stuff. I'd greatly appreciate...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Spotify API feature for knowing what user is listening to

I'm curious if there is a spotify API feature that would allow someone like me to create an app based on that?

Regular

I'm curious if there is a spotify API feature that would allow someone like me to create an app based on that?

MattSuda

Spotify Star

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
  • 0 likes

Download on phone

I just imported music from my computer into spotify on my desktop. When I attempt to download the playlist for offline play on my iphone, it just says "Waiting to download" without ever attempting to download the song(s) I imported to my playlist. My...

Newbie

I just imported music from my computer into spotify on my desktop.  When I attempt to download the playlist for offline play on my iphone, it just says "Waiting to download" without ever attempt...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Waiting for Download

Hello together!I have an iPhone 6 and the newest Spotify Version. Since two or three days I can't make more of my playlists "offline". If I klick on the button it says "Wartet auf Download/Waiting for Download" and nothing happend. The grey Arrows do...

Casual Listener

Hello together! I have an iPhone 6 and the newest Spotify Version. Since two or three days I can't make more of my playlists "offline". If I klick on the button it says "Wartet auf Download/Waiting ...

Oldman73

Casual Listener

3500 Views

6 replies

1 likes

  • 3500 Views
  • 6 replies
  • 1 likes

Signed up for Premium; iPhone still shows FREE subscription

Looking for help. I signed up for PREMIUM on my laptop, but when I log in to Spotify on my iPhone, it's still only a FREE subscription. What am I failing to do? Thanks! dj

Visitor

Looking for help. I signed up for PREMIUM on my laptop, but when I log in to Spotify on my iPhone, it's still only a FREE subscription. What am I failing to do? Thanks! dj

Maxim

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect not connecting

Ok so this problem has been going on recently for the past couple of days. Whenever i'm playing on my PS4, and I try to connect my phone with spotify connect, all it says is "connecting" and it never connects after a good 10 seconds. I went to my PC ...

Casual Listener

Ok so this problem has been going on recently for the past couple of days. Whenever i'm playing on my PS4, and I try to connect my phone with spotify connect, all it says is "connecting" and it never...

Maxim

Spotify Star

2639 Views

7 replies

1 likes

bug
  • 2639 Views
  • 7 replies
  • 1 likes

What do you save?

I save all my music to 'Your music' and keep it available offline, and I don't make playlists as I have all my offline music in one place.However, thinking about storage, do you have 'Your music' saved offline or not? Or do you only save playlists of...

Roadie

I save all my music to 'Your music' and keep it available offline, and I don't make playlists as I have all my offline music in one place. However, thinking about storage, do you have 'Your music' s...

AdLadz

Roadie

1076 Views

4 replies

0 likes

Offline Content
Save Artists
  • 1076 Views
  • 4 replies
  • 0 likes

Spotify not Syncing songs from PC to iPhone

Hello, I have recently made a playlist with over 1500 songs on my PC, but when i go to my iphone with the same spotify account, it only shows that i have 400 songs on the playlist? ive tried adding more songs but its still stuck at 400 on my iphone, ...

Casual Listener

Hello, I have recently made a playlist with over 1500 songs on my PC, but when i go to my iphone with the same spotify account, it only shows that i have 400 songs on the playlist? ive tried adding m...

Predatory117

Casual Listener

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Spotify app not opening

My app won't open after the latest update?

Newbie

My app won't open after the latest update?

Bittencourt

Spotify Star

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Frozen app

Hello, the app on my iPhone says waiting. I can't delete it or open it. It looks like it did an update today, April 11th

Casual Listener

Hello, the app on my iPhone says waiting. I can't delete it or open it. It looks like it did an update today, April 11th

phk_xb

Casual Listener

859 Views

4 replies

0 likes

  • 859 Views
  • 4 replies
  • 0 likes

can't listen local files on iphone

i have a macbook and iphone, i am using spotify with both of them. I've downloaded my local music files on spotify app on macbook and sync with iphone with following the directions but i still can't listen on my iphone. what can i do?

Newbie

i have a macbook and iphone, i am using spotify with both of them. I've downloaded my local music files on spotify app on macbook and sync with iphone with following the directions but i still can't ...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Songs disappearing from my playlist, (over 100)

I have an issue with a rather large playlist of mine on my iPod, I recently had over 100 songs just up and vanish from my playlist (not undownloaded, just cut off at some random point without a trace). The last few days I've been on a bit of a new mu...

Casual Listener

I have an issue with a rather large playlist of mine on my iPod, I recently had over 100 songs just up and vanish from my playlist (not undownloaded, just cut off at some random point without a trace...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Queue in iPad App

Is it possible to view your song queue in the iPad app? and if not, can it be introduced soon please?

Newbie

Is it possible to view your song queue in the iPad app?   and if not, can it be introduced soon please?

user-removed

Not applicable

947 Views

4 replies

1 likes

  • 947 Views
  • 4 replies
  • 1 likes