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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232472 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114073 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2297 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303909 Views

61 replies

16 likes

  • 303909 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129641 Views

19 replies

38 likes

  • 129641 Views
  • 19 replies
  • 38 likes

Not enough space in "Discover" section on iPad - scrolling glitches

The "Discover" section is really difficult to use on iPad. Please see attached video. The "viewable space" is very tiny and does not let you see enough things at one time. This leads to lots of scrolling and due to the way the "panels" are, its easy ...

Roadie

The "Discover" section is really difficult to use on iPad. Please see attached video. The "viewable space" is very tiny and does not let you see enough things at one time. This leads to lots of ...

Hubo

Community Legend

3097 Views

15 replies

0 likes

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  • 15 replies
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Volume is going up and down when using iphone - uncontrollable, from zero to max... HORROR!

The volume is going up and down on itself - until maximum, which is an absolute desaster, I do not dare to turn on music anymore!I use an Iphone, newest.I bought Sonos two years ago, that was great. Since than I have the impression with every update ...

Casual Listener

The volume is going up and down on itself - until maximum, which is an absolute desaster, I do not dare to turn on music anymore! I use an Iphone, newest. I bought Sonos two years ago, that was gre...

Hubo

Community Legend

5129 Views

5 replies

0 likes

  • 5129 Views
  • 5 replies
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Can't access home or browse on iOS app

For the last couple of hours I've had trouble accessing the home, browse and search section of the Spotify app. It keeps coming up with 'an error occurred' , I'm only able to access songs in my libraryIve reset my phone, re installed Spotify, logged ...

Newbie

For the last couple of hours I've had trouble accessing the home, browse and search section of the Spotify app. It keeps coming up with 'an error occurred' , I'm only able to access songs in my libra...

Hubo

Community Legend

549 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlists won't sync between devices

Hi, This is a really recent problem. I use Spotify on my laptop and on my phone and I usually edit playlist on my laptop. And I added some new songs to one of them, but the new songs are not showing up on my phone. Everything was fine until one day i...

Newbie

Hi,   This is a really recent problem. I use Spotify on my laptop and on my phone and I usually edit playlist on my laptop. And I added some new songs to one of them, but the new songs are not...

floridakilos

Newbie

843 Views

2 replies

0 likes

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Ik kan niet inloggen als familielid

Hoi, Ik heb vandaag een family abbo afgesloten en twee mensen toegevoegd. In de mail kan ik niet verder. Ik heb een code gekregen en druk dan op uitnodiging accepteren. Dan kom ik niet verder, want ik kom op een inlogpagina waar ik niet weet wat te d...

Casual Listener

Hoi,   Ik heb vandaag een family abbo afgesloten en twee mensen toegevoegd. In de mail kan ik niet verder. Ik heb een code gekregen en druk dan op uitnodiging accepteren. Dan kom ik niet verde...

swingslike

Casual Listener

26040 Views

4 replies

1 likes

  • 26040 Views
  • 4 replies
  • 1 likes

Solved!! Playlist Autoplay

My playlists automatically replay at the end, to my annoyance and against my wishes. This has arisen during the last week, after an update by Spotify. I have 'autoplay' switched off but to no avail. I have switched off iPad then on again, to no avail...

Casual Listener

My playlists automatically replay at the end, to my annoyance and against my wishes. This has arisen during the last week, after an update by Spotify. I have 'autoplay' switched off but to no avail. ...

alanjohn

Casual Listener

1076 Views

2 replies

0 likes

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  • 2 replies
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Solved!! LOGIN FAILED: You've already created an account with this email address

Brief description of the issue:I have a new iPad, which I restored from the cloud, and have attempted to open Spotify and get the LOGIN FAILED as in my subject. Steps to reproduce the issue:First I did this:Opened APP and was asked to sign inThen I d...

Casual Listener

Brief description of the issue: I have a new iPad, which I restored from the cloud, and have attempted to open Spotify and get the LOGIN FAILED as in my subject.  Steps to reproduce the issu...

mb54

Newbie

2056 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Can Spotify for iOS access local Apple Music files?

I've searched lots and haven't found a clear answer for this. I've read through https://support.spotify.com/us/using_spotify/playlists/listen-to-local-files/ which explains how to transfer music files from a desktop machine to the Spotify iOS app, bu...

Casual Listener

I've searched lots and haven't found a clear answer for this. I've read through   https://support.spotify.com/us/using_spotify/playlists/listen-to-local-files/   which explains how to t...

MattSuda

Spotify Star

5885 Views

3 replies

0 likes

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Where did my playlists go?!

Help! I just got a new iphone 6 at the Apple Store. We saved everything in my iCloud, migrated it all over to my new iPhone, and now everything looks exactly the same on my phone, except i no longer have any of my playlists on Spotify! When i newly l...

Newbie

Help! I just got a new iphone 6 at the Apple Store. We saved everything in my iCloud, migrated it all over to my new iPhone, and now everything looks exactly the same on my phone, except i no longer ...

MattSuda

Spotify Star

570 Views

1 replies

0 likes

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Solved!! Display Format on Ipad

Has the overall display been changed recently on IOS devices like the Ipad? For example, the icons for Search, Browse, Radio, and Your Music etc., were always on the left side of the display-going from top to bottom. The search icon was always on the...

Newbie

Has the overall display been changed recently on IOS devices like the Ipad? For example, the icons for Search, Browse, Radio, and Your Music etc., were always on the left side of the display-going fr...

MattSuda

Spotify Star

1748 Views

1 replies

1 likes

  • 1748 Views
  • 1 replies
  • 1 likes

waiting

so under the app icon it says waiting (as if its waiting to download) but it wont go away, been like this a few days, cant delete the app, restarting iphone doesnt work and nor does signing out, can someone help please

Casual Listener

so under the app icon it says waiting (as if its waiting to download) but it wont go away, been like this a few days, cant delete the app, restarting iphone doesnt work and nor does signing out, can ...

MattSuda

Spotify Star

596 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlist songs move up one spot when moved

On Spotify version 8.3.0.896 on my iPhose 6s, whenever I want to move a song to a different spot, it moves, but one spot above where I want it. The only way I've been able to get around this is by moving it one more spot down than I want it or by mov...

Casual Listener

On Spotify version 8.3.0.896 on my iPhose 6s, whenever I want to move a song to a different spot, it moves, but one spot above where I want it. The only way I've been able to get around this is by mo...

MattSuda

Spotify Star

1142 Views

1 replies

0 likes

Playlist Drag and Drop
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Auto cierre de spotify

Ahora con la nueva actualización, comenzó el problema de auto cierre de la app. Al principio no tenía problemas con la app en mi iPhone 4, así que vengo a pedir ayuda, ya que no estoy disfrutando a ser usuario premium

Newbie

Ahora con la nueva actualización, comenzó el problema de auto cierre de la app. Al principio no tenía problemas con la app en mi iPhone 4, así que vengo a pedir ayuda, ya que no estoy disfrutando a s...

Kira2626

Newbie

625 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Cannot login with facebook on iphone

I've been trying to get my partners Spotify app to login via facebook without any success (my account on my phone works perfectly well). When she starts Spotify and chooses "Log in with Facebook", she goes to the Facebook login which says "You have a...

Casual Listener

I've been trying to get my partners Spotify app to login via facebook without any success (my account on my phone works perfectly well).   When she starts Spotify and chooses "Log in with Face...

cbxddk

Casual Listener

8736 Views

4 replies

0 likes

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Superuser Contribution ¿Como borrar musica descargada en IOS?

Buenas tardes , soy usuario premium y he descargado por error como 17 albums que no escucho y me lleno la memoria y la verdad no se como borrar todas esas canciones (entre esos albums se fueron canciones las cuales guarde).¿Alguien sabe como borrarla...

Newbie

Buenas tardes , soy usuario premium y he descargado por error como 17 albums que no escucho y me lleno la memoria y la verdad no se como borrar todas esas canciones (entre esos albums se fueron canci...

Maria_B

Moderator

6744 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New iPad - songlists are missing

Hey there. I got myself an iPad today. After installing Spotify I noticed something weird: if I go to my library the folders 'songs' and 'artists' are completely empty. It tells me to browse. But each time I press the button I arrive back at the main...

Casual Listener

Hey there. I got myself an iPad today. After installing Spotify I noticed something weird: if I go to my library the folders 'songs' and 'artists' are completely empty. It tells me to browse. But eac...

Brisenomichelle

Newbie

410 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution problema de pago

tuve la cuenta en premium, se cancelo la tarjeta la recuera y volvi a pagar spotify hace un mes y sigo sin tener la cuenta en premium, ya sali y entre, lo desinstale y volvi a instalar y no paso nada

Newbie

tuve la cuenta en premium, se cancelo la tarjeta la recuera y volvi a pagar spotify hace un mes y sigo sin tener la cuenta en premium, ya sali y entre, lo desinstale y volvi a instalar y no paso nada

Maria_B

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Greyed Out on iOS

I had local files on my iPhone 6 succesfully, but then I tried adding a few more. This resulted in the loss of about half my current ones. I then tried reinstalling and lost the rest- I cannot get them back. Help is appreciated, although I don't know...

Newbie

I had local files on my iPhone 6 succesfully, but then I tried adding a few more. This resulted in the loss of about half my current ones. I then tried reinstalling and lost the rest- I cannot get th...

Maria_B

Moderator

691 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Not Playing Certain Songs

Hi, my Spotify account will not play certain songs. When I tap on them, they will play for about 5 seconds, then cut out. I try to go back and play them again, but now when I click on them, it just sits at 0:00 forever. Those songs also will not down...

Newbie

Hi, my Spotify account will not play certain songs. When I tap on them, they will play for about 5 seconds, then cut out. I try to go back and play them again, but now when I click on them, it j...

Maria_B

Moderator

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collab playlist

My friends and i have quite a few collaborative playlists that we interact with/add/remove songs on a daily basis mostly only using our iPhones. We used to be able to see who added each song to our playlists but we can no longer see who added each so...

Newbie

My friends and i have quite a few collaborative playlists that we interact with/add/remove songs on a daily basis mostly only using our iPhones. We used to be able to see who added each song to our p...

Maria_B

Moderator

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes