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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242047 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124878 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451578 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307698 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I use spotify premium on my iphone. After the recent software download my music was cutting out and scratchy in my car. So I uninstalled the Spotify app and reinstalled. Now my music is offline and will not download. Help!!! What can I do to get my m...
I use spotify premium on my iphone. After the recent software download my music was cutting out and scratchy in my car. So I uninstalled the Spotify app and reinstalled. Now my...
Newbie
511 Views
2 replies
0 likes
I updated to Spotify version 7.8.0 yesterday and now it is massively draining my battery life while running in the background with the screen off. I use Spotify every day and can normally only need to charge it if i've been running other apps as well...
I updated to Spotify version 7.8.0 yesterday and now it is massively draining my battery life while running in the background with the screen off. I use Spotify every day and can normally only ...
Newbie
3266 Views
19 replies
4 likes
I am able to connect via wifi but when I use 4g it says I am offline and can't connect. I have gone through the troubleshooting and none of it has worked, I have also deleted and reinstalled the app. It is starting to be a pain as on the road a lot a...
I am able to connect via wifi but when I use 4g it says I am offline and can't connect. I have gone through the troubleshooting and none of it has worked, I have also deleted and reinstalled the app....
Newbie
2215 Views
5 replies
0 likes
Brief description of the issue: During playlist playback the song will switch to random Thai songs that i have never listened to. It is very hard to reproduce as the song change is random.Steps to reproduce the issue:I listen to ANY playlist in my li...
Brief description of the issue: During playlist playback the song will switch to random Thai songs that i have never listened to. It is very hard to reproduce as the song change is random...
Community Legend
995 Views
1 replies
0 likes
Estaba en un plan familiar, y un día abrí mi spoty y me aparece que no soy premium, y todos los demas del plan familiar si tienen premium
Estaba en un plan familiar, y un día abrí mi spoty y me aparece que no soy premium, y todos los demas del plan familiar si tienen premium
Spotify Star
405 Views
1 replies
0 likes
Please, I've already paid twice, and the deadline to activate my premium has already expired (5 days). what do I do? Besides everything I need my money back.
Please, I've already paid twice, and the deadline to activate my premium has already expired (5 days). what do I do? Besides everything I need my money back.
Community Legend
647 Views
1 replies
0 likes
Hi, I'm a premium Spotify user before moving to Thailand. But am unable to download it on my new iPhone. Can anyone help me please?
Hi, I'm a premium Spotify user before moving to Thailand. But am unable to download it on my new iPhone. Can anyone help me please?
Spotify Star
939 Views
2 replies
0 likes
Hallo zusammen,ich habe lange auf dem iPad spotify genutzt. Jetzt ist das App-Symbol weg und ich kann es aus dem AppStore nicht neu herunterladen. Kann mir jemand helfen?viele Grüße
Hallo zusammen, ich habe lange auf dem iPad spotify genutzt. Jetzt ist das App-Symbol weg und ich kann es aus dem AppStore nicht neu herunterladen. Kann mir jemand helfen? viele Grüße
1231 Views
0 replies
3 likes
Is anyone else having an issue with the latest update? For some reason since I updated, randomly it will play a song, start the next song and after 1-2 seconds skip it and go to the next song. Sound familiar? Any solutions?
Is anyone else having an issue with the latest update? For some reason since I updated, randomly it will play a song, start the next song and after 1-2 seconds skip it and go to the next song. Sound ...
Casual Listener
674 Views
4 replies
0 likes
I'm going to concede that the iPad group makes up the smallest chunk of the user base and that maintaining that app took more time than someone decided it was worth. That said, having worked for software companies, I don't see the old version coming ...
I'm going to concede that the iPad group makes up the smallest chunk of the user base and that maintaining that app took more time than someone decided it was worth. That said, having worked for soft...
Gig Goer
701 Views
1 replies
0 likes
The "Discover" section is really difficult to use on iPad. Please see attached video. The "viewable space" is very tiny and does not let you see enough things at one time. This leads to lots of scrolling and due to the way the "panels" are, its easy ...
The "Discover" section is really difficult to use on iPad. Please see attached video. The "viewable space" is very tiny and does not let you see enough things at one time. This leads to lots of ...
Community Legend
3130 Views
15 replies
0 likes
The volume is going up and down on itself - until maximum, which is an absolute desaster, I do not dare to turn on music anymore!I use an Iphone, newest.I bought Sonos two years ago, that was great. Since than I have the impression with every update ...
The volume is going up and down on itself - until maximum, which is an absolute desaster, I do not dare to turn on music anymore! I use an Iphone, newest. I bought Sonos two years ago, that was gre...
Community Legend
5140 Views
5 replies
0 likes
For the last couple of hours I've had trouble accessing the home, browse and search section of the Spotify app. It keeps coming up with 'an error occurred' , I'm only able to access songs in my libraryIve reset my phone, re installed Spotify, logged ...
For the last couple of hours I've had trouble accessing the home, browse and search section of the Spotify app. It keeps coming up with 'an error occurred' , I'm only able to access songs in my libra...
Community Legend
558 Views
1 replies
0 likes
Hi, This is a really recent problem. I use Spotify on my laptop and on my phone and I usually edit playlist on my laptop. And I added some new songs to one of them, but the new songs are not showing up on my phone. Everything was fine until one day i...
Hi, This is a really recent problem. I use Spotify on my laptop and on my phone and I usually edit playlist on my laptop. And I added some new songs to one of them, but the new songs are not...
Newbie
856 Views
2 replies
0 likes
Hoi, Ik heb vandaag een family abbo afgesloten en twee mensen toegevoegd. In de mail kan ik niet verder. Ik heb een code gekregen en druk dan op uitnodiging accepteren. Dan kom ik niet verder, want ik kom op een inlogpagina waar ik niet weet wat te d...
Hoi, Ik heb vandaag een family abbo afgesloten en twee mensen toegevoegd. In de mail kan ik niet verder. Ik heb een code gekregen en druk dan op uitnodiging accepteren. Dan kom ik niet verde...
Casual Listener
26061 Views
4 replies
1 likes
My playlists automatically replay at the end, to my annoyance and against my wishes. This has arisen during the last week, after an update by Spotify. I have 'autoplay' switched off but to no avail. I have switched off iPad then on again, to no avail...
My playlists automatically replay at the end, to my annoyance and against my wishes. This has arisen during the last week, after an update by Spotify. I have 'autoplay' switched off but to no avail. ...
Casual Listener
1100 Views
2 replies
0 likes
Brief description of the issue:I have a new iPad, which I restored from the cloud, and have attempted to open Spotify and get the LOGIN FAILED as in my subject. Steps to reproduce the issue:First I did this:Opened APP and was asked to sign inThen I d...
Brief description of the issue: I have a new iPad, which I restored from the cloud, and have attempted to open Spotify and get the LOGIN FAILED as in my subject. Steps to reproduce the issu...
Newbie
2081 Views
5 replies
0 likes
I've searched lots and haven't found a clear answer for this. I've read through https://support.spotify.com/us/using_spotify/playlists/listen-to-local-files/ which explains how to transfer music files from a desktop machine to the Spotify iOS app, bu...
I've searched lots and haven't found a clear answer for this. I've read through https://support.spotify.com/us/using_spotify/playlists/listen-to-local-files/ which explains how to t...
Spotify Star
5924 Views
3 replies
0 likes
Help! I just got a new iphone 6 at the Apple Store. We saved everything in my iCloud, migrated it all over to my new iPhone, and now everything looks exactly the same on my phone, except i no longer have any of my playlists on Spotify! When i newly l...
Help! I just got a new iphone 6 at the Apple Store. We saved everything in my iCloud, migrated it all over to my new iPhone, and now everything looks exactly the same on my phone, except i no longer ...
Spotify Star
582 Views
1 replies
0 likes
Has the overall display been changed recently on IOS devices like the Ipad? For example, the icons for Search, Browse, Radio, and Your Music etc., were always on the left side of the display-going from top to bottom. The search icon was always on the...
Has the overall display been changed recently on IOS devices like the Ipad? For example, the icons for Search, Browse, Radio, and Your Music etc., were always on the left side of the display-going fr...
Spotify Star
1772 Views
1 replies
1 likes
