Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246334 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131471 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456084 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309882 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi,I just got a new iPhone 6s and downloaded the Spotify app. I'm trying to log in as I already have an account, however when I click on the button "log in" it takes ages to go to the next screen. Once there, the log in page is not loading at all. It...
Hi, I just got a new iPhone 6s and downloaded the Spotify app. I'm trying to log in as I already have an account, however when I click on the button "log in" it takes ages to go to the next screen...
Community Legend
562 Views
1 replies
0 likes
Hey does anyone have this problem?I'm using the web player on a laptop with Windows 8.1. After one week it spontaneously logged me out and when I entered my password again and hit return nothing happened. I ended up having to reset my password becaus...
Hey does anyone have this problem? I'm using the web player on a laptop with Windows 8.1. After one week it spontaneously logged me out and when I entered my password again and hit return nothi...
Community Legend
364 Views
1 replies
0 likes
So I downloaded some local files and put them on a playlist on my mac and that is working fine. The problem is that the songs are now showing up on my iphone. I even created a new playlist with just local files and the playlist appears on my iphone a...
So I downloaded some local files and put them on a playlist on my mac and that is working fine. The problem is that the songs are now showing up on my iphone. I even created a new playlist with just ...
Casual Listener
540 Views
1 replies
2 likes
Hello. I have a problem with downloading local files. Files are in computer, but on my IPad they can't download. I tried all tips from the Spotify site. Can you help me?Thanks.
Hello. I have a problem with downloading local files. Files are in computer, but on my IPad they can't download. I tried all tips from the Spotify site. Can you help me? Thanks.
Casual Listener
537 Views
2 replies
0 likes
Hi all, When I change volume by using the buttons on the side of my iPhone/by using my earphone remote (or change tracks using my earphone remote) my screen wakes up, which is really annoying. How can I disable this behaviour?
Hi all, When I change volume by using the buttons on the side of my iPhone/by using my earphone remote (or change tracks using my earphone remote) my screen wakes up, which is really annoy...
Regular
1374 Views
2 replies
0 likes
HI,I am planning a party to play my spotify playlist from my ipad, however I do not want it disrupted when I recieve a text or a call from my phone. Is it possible to somehow not have them linked?
HI, I am planning a party to play my spotify playlist from my ipad, however I do not want it disrupted when I recieve a text or a call from my phone. Is it possible to somehow not have them li...
Spotify Star
893 Views
3 replies
0 likes
Hi All, Maybe this has been answered or maybe not. On the iphone app I used to go to "Your Music" and there would be a folder called "offline music" (under artists) where I could see only my saved for offline usage playlists, 1 week ago this disappea...
Hi All, Maybe this has been answered or maybe not. On the iphone app I used to go to "Your Music" and there would be a folder called "offline music" (under artists) where I could...
Not applicable
1104 Views
2 replies
0 likes
I use an Ipad Pro has my headunit in my car. I am a Premium member and I can only get album art to show up when there is any data connection. Is there any way to resolve this? I have done all of the basics; format the ipad, reinstall Spotify, redownl...
I use an Ipad Pro has my headunit in my car. I am a Premium member and I can only get album art to show up when there is any data connection. Is there any way to resolve this? I have done all of the ...
Gig Goer
2308 Views
15 replies
0 likes
Como puedo ver mi domicilo que puse cuando me suscribí porque no puedo dar de alta a mis familiares en mi paquete familiar
Como puedo ver mi domicilo que puse cuando me suscribí porque no puedo dar de alta a mis familiares en mi paquete familiar
440 Views
0 replies
0 likes
OK. So I have music on itunes. I transferred it over to spotify. I have one song in particular (probably will be more) that is on Spotify FROM my itunes. It plays on Spotify on my laptop, but when it is on my iphone or I simply make a new playlist on...
OK. So I have music on itunes. I transferred it over to spotify. I have one song in particular (probably will be more) that is on Spotify FROM my itunes. It plays on Spotify on my laptop, but when it...
425 Views
0 replies
0 likes
I can no longer shuffle a playlist folder (a folder with many playlists). I can only shuffle playlist by playlist? This recently happened. I can still shuffle a folder on the PC client, but no longer on iPhone. Feature removed or what?Note: I know ho...
I can no longer shuffle a playlist folder (a folder with many playlists). I can only shuffle playlist by playlist? This recently happened. I can still shuffle a folder on the PC client, but no longer...
Casual Listener
4171 Views
7 replies
18 likes
I have premium but my only option for streaming quality is normal?
I have premium but my only option for streaming quality is normal?
Spotify Star
1062 Views
3 replies
0 likes
My spotify app on my iphone recognizes *some* of my devices (Amazon Echoes throughout the house) but not others (spotify on my laptop recognizes all of them). Suggestions?
My spotify app on my iphone recognizes *some* of my devices (Amazon Echoes throughout the house) but not others (spotify on my laptop recognizes all of them). Suggestions?
569 Views
0 replies
0 likes
I put on a random playlist made by spotify (flume house party) and put it on shuffle. I have premium and i have a good mobile data connection. For some reason the songs don't finish and skip to the next song half way through and the new song it choos...
I put on a random playlist made by spotify (flume house party) and put it on shuffle. I have premium and i have a good mobile data connection. For some reason the songs don't finish and skip to the n...
Newbie
12827 Views
2 replies
1 likes
I am trying to play the Ariana Grande Dangerous Woman album which has over 12 tracks on it but still it's playing recommended tracks. I read on another post that if there is over 12 tracks, there'll be no recommended tracks playing. There are only si...
I am trying to play the Ariana Grande Dangerous Woman album which has over 12 tracks on it but still it's playing recommended tracks. I read on another post that if there is over 12 tracks, there'll ...
410 Views
0 replies
0 likes
Since installing the 8.3 update on my iPhone 6s I can no longer choose playlists from the sync menu or by voice as the option is missing on both. also auto pause is working for phone calls etc but auto resume is not. It worked fine in 8.2 I have trie...
Since installing the 8.3 update on my iPhone 6s I can no longer choose playlists from the sync menu or by voice as the option is missing on both. also auto pause is working for phone calls etc but au...
420 Views
0 replies
0 likes
After the new update I can't play spotify unless I have the app open on my phone. Whenever I close my phone or try to open another app the music stops. Has anyone else experienced the same thing?
After the new update I can't play spotify unless I have the app open on my phone. Whenever I close my phone or try to open another app the music stops. Has anyone else experienced the same thing?
Newbie
1964 Views
2 replies
1 likes
ciao ragazzi, io ho sempre avuto la playlist con ordine "aggiunti di recente" solo che da un pò di tempo a questa parte si resetta ad ogni accesso e mi porta un ordine diverso. cosa posso fare? Grazie
ciao ragazzi, io ho sempre avuto la playlist con ordine "aggiunti di recente" solo che da un pò di tempo a questa parte si resetta ad ogni accesso e mi porta un ordine diverso. cosa posso fare? Grazie
401 Views
0 replies
0 likes
Since the last iOS update, BMW integration is behaving strangely. about 50% of the time, the BMW app doesn't load properly and on the idrive, it's just frozen when trying to access Spotify, sometimes part of theinterface loads, sometimes all, sometim...
Since the last iOS update, BMW integration is behaving strangely. about 50% of the time, the BMW app doesn't load properly and on the idrive, it's just frozen when trying to access Spotify, sometimes...
689 Views
0 replies
1 likes
h.e.a.t best albums unavailable even I'm premium and downloaded them??? When I try to listen the musics it is forwarding to me a radio and says this album is unavailable, how come?? They are already downlaoded and even i try to listen in offline mode...
h.e.a.t best albums unavailable even I'm premium and downloaded them??? When I try to listen the musics it is forwarding to me a radio and says this album is unavailable, how come?? They are already ...
348 Views
0 replies
0 likes
