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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137578 Views
  • 503 replies
  • 108 likes
  • 137578 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96447 Views
  • 19 replies
  • 38 likes
  • 96447 Views
  • 19 replies
  • 38 likes

'Cannot login. There is already an account created with this email"

I got a new 6S and I'm trying to log in to Spotify app. I get this error message every time I put in username and PW. I'm not trying to create an account, I'm trying to login. And it keeps telling me this. Changed my PW in case. Still won't log me in...

  • Newbie
  • I got a new 6S and I'm trying to log in to Spotify app. I get this error message every time I put in username and PW. I'm not trying to create an account, I'm trying to login. And it keeps telling me...
  • Maxim
  • Spotify Star
  • 691 Views
  • 1 replies
  • 0 likes
  • 691 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode help! Tracks keep stopping about every minute...

Love spotify, especially to make mixes for long car drives.However, lately, when I use offline mode (assuming this is the best option for driving to avoid uninterupted listening), the track will stop point blank after a couple seconds, which is infur...

  • Casual Listener
  • Love spotify, especially to make mixes for long car drives. However, lately, when I use offline mode (assuming this is the best option for driving to avoid uninterupted listening), the track will st...
  • derektakiaferro
  • Casual Listener
  • 43354 Views
  • 17 replies
  • 4 likes
  • 43354 Views
  • 17 replies
  • 4 likes

Songs from "My Music" are not synced offline

I had my Spotify starred playlist as available offline so whenever I add new songs, they download automatically. Now when I add songs to My Music, they dont sync offline automatically, how can this be re-enabled so songs from My Music are synced? tha...

  • Regular
  • I had my Spotify starred playlist as available offline so whenever I add new songs, they download automatically.   Now when I add songs to My Music, they dont sync offline automatically, how...
  • oorhunturan
  • Casual Listener
  • 7709 Views
  • 12 replies
  • 18 likes
  • 7709 Views
  • 12 replies
  • 18 likes

Songs not being removed from playlist on mobile app

I deleted some songs from my playlist using the desktop application but they are still on my playlist when I look at it using the mobile app. On the desktop version there are 2,788 songs with 193 hours, but on the mobile app there is 203 hours. Is th...

  • Casual Listener
  • I deleted some songs from my playlist using the desktop application but they are still on my playlist when I look at it using the mobile app. On the desktop version there are 2,788 songs wi...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Skipping songs when lowering IPhone and playing music although App is closed

Hey Spotify Team. Since a couple of weeks its not possible to play musik on my IPhone (6s) especially not when moving (walking etc). As soon as I lower down the phone or place it in my pocket it starts skipping songs. When I close the app and place i...

  • Newbie
  • Hey Spotify Team.   Since a couple of weeks its not possible to play musik on my IPhone (6s) especially not when moving (walking etc). As soon as I lower down the phone or place it in my pocke...
  • iTeo
  • Newbie
  • 671 Views
  • 1 replies
  • 1 likes
  • 671 Views
  • 1 replies
  • 1 likes

Spotify on Iphone Crashes when connecting to wifi

Since 2 november update my Spotify app on my Iphone 6s IoS 10 crashes when connecting to wifi. Already removed en reinstalled App, did not provide any solution. Please help me out.

  • Newbie
  • Since 2 november update my Spotify app on my Iphone 6s IoS 10 crashes when connecting to wifi. Already removed en reinstalled App, did not provide any solution. Please help me out.
  • HelsBellsN16
  • Newbie
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Solved!! Playlists don't show on iPhone 7

Since I changed to iPhone 7 none of my playlists show on my phone any more. The playlist section is simply empty. They show on all my other devices. Updating the app didn't help.

  • Casual Listener
  • Since I changed to iPhone 7 none of my playlists show on my phone any more. The playlist section is simply empty. They show on all my other devices. Updating the app didn't help. 
  • polaroidgrrl
  • Casual Listener
  • 561 Views
  • 2 replies
  • 0 likes
  • 561 Views
  • 2 replies
  • 0 likes

BMW showing limited songs after update

After updating the Spotify app on iPhone the song list that is displayed on iDrive 5.0 is limited to 209 songs. I have tried reinstalling etc. but this does not change. I have over 2000 songs downloaded to choose from. I can still access all these by...

  • Casual Listener
  • After updating the Spotify app on iPhone the song list that is displayed on iDrive 5.0 is limited to 209 songs. I have tried reinstalling etc. but this does not change. I have over 2000 songs downloa...
  • 377 Views
  • 0 replies
  • 0 likes
  • 377 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify crashes when I tap artist

I was listening to a song and thought of queuing another song so I searched for the artist and when I tapped the artist Spotify crashed. I tried restarting the app, the phone but it still crashes.Setup:iPhone 7Spotify 8.0.0Spotify Premium account

  • Casual Listener
  • I was listening to a song and thought of queuing another song so I searched for the artist and when I tapped the artist Spotify crashed. I tried restarting the app, the phone but it still crashes. ...
  • bkoskinen
  • Casual Listener
  • 984 Views
  • 2 replies
  • 1 likes
  • 984 Views
  • 2 replies
  • 1 likes

Random songs play in playlist

Hello, for a few days now I've had the issue that a bunch of random songs start playing after the first song of my playlist. Its kinda like this:I load up Metallica's Black-album, and play the first song, Enter Sandman. When that song is done playing...

  • Newbie
  • Hello,    for a few days now I've had the issue that a bunch of random songs start playing after the first song of my playlist.    Its kinda like this: I load up Metallica's ...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Downloading an album adds it to your music in songs?

Hey guys, I've just noticed that when I go to an album I want to save offline and mark it to download for offline, it places that entire album in my library under songs? This is messing up my system, as I would like to listen to an album offline, but...

  • Casual Listener
  • Hey guys,   I've just noticed that when I go to an album I want to save offline and mark it to download for offline, it places that entire album in my library under songs?   This i...
  • cjday
  • Casual Listener
  • 585 Views
  • 1 replies
  • 0 likes
  • 585 Views
  • 1 replies
  • 0 likes

My songs show up on my playlist on my computer, but when I go to my iphone not all of them are there

My songs show up on my playlist on my computer, but when I go to my iphone not all of them are there. I mostly add songs to my playlists from my computer and then let my iphone sync them, now my iphone doesnt even detect these new songs and just show...

  • Casual Listener
  • My songs show up on my playlist on my computer, but when I go to my iphone not all of them are there. I mostly add songs to my playlists from my computer and then let my iphone sync them, now my ipho...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Difference between save and add to playlist

Hi, I am trying to figure out what is the difference between making a playlist and just saving the songs. I am also wondering if there is a way to shuffle play all my playlist. Thank you

  • Newbie
  • Hi,    I am trying to figure out what is the difference between making a playlist and just saving the songs. I am also wondering if there is a way to shuffle play all my playlist.  ...
  • MartinStoichkov
  • Community Legend
  • 2546 Views
  • 1 replies
  • 0 likes
  • 2546 Views
  • 1 replies
  • 0 likes

I need to download my songs all over everytime!

I have Premium account and I download every song but the other day I can't listen them offline even though I downloaded them the other day.I'm so tired of downloading dozens of songs everyday please help me!!

  • Newbie
  • I have Premium account and I download every song but the other day I can't listen them offline even though I downloaded them the other day.I'm so tired of downloading dozens of songs everyday please ...
  • Robert_W
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Playlist playing backwards/out of order

So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when sorted. When sorted 'by custom' it plays correctly ...

  • Casual Listener
  • So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when ...
  • 553 Views
  • 0 replies
  • 1 likes
  • 553 Views
  • 0 replies
  • 1 likes

Songs missing from playlist

A "funny" error occured today. The last 50 songs i added to a playlist over the last 5 days are gone. My iPhone said 137 this morning. I then changed the name on ths list, sent it to another user but only 87 songs showed up on the link. After trying ...

  • Newbie
  • A "funny" error occured today. The last 50 songs i added to a playlist over the last 5 days are gone. My iPhone said 137 this morning. I then changed the name on ths list, sent it to another user but...
  • 355 Views
  • 0 replies
  • 0 likes
  • 355 Views
  • 0 replies
  • 0 likes

Downloaded songs

is possible to see only downloaded songs? Thanks

  • Newbie
  • is possible to see only downloaded songs? Thanks
  • labelscollected
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

App crashes when selecting a playlist to open

Description All menus and features of the App work correctly; apart from the Playlist menu. I press the playlist name and the App crashes. A more detailed description, using numbered steps 1. Open spotify App. 2. Select playlist. 4. Spotify App becom...

  • Regular
  • Description All menus and features of the App work correctly; apart from the Playlist menu. I press the playlist name and the App crashes.   A more detailed description, using numbered ste...
  • LeoV1
  • Newbie
  • 4273 Views
  • 16 replies
  • 1 likes
  • 4273 Views
  • 16 replies
  • 1 likes

Plug Ipod touch into Harley Davidson Boom! Audio with USB

I am having an issue playing my iPod touch USB into my Harley Davidson Motorcycle. It keeps poping up as "No playable music detected" I have already contacted Apple and they said they could not do anything about it because all of the music is on Spot...

  • Newbie
  • I am having an issue playing my iPod touch USB into my Harley Davidson Motorcycle. It keeps poping up as "No playable music detected" I have already contacted Apple and they said they could not do an...
  • MadmanOnWheels
  • Roadie
  • 1184 Views
  • 1 replies
  • 1 likes
  • 1184 Views
  • 1 replies
  • 1 likes

Playlist

Spotify told me to log out so my subscription could start and now my playlist are gone help

  • Newbie
  • Spotify told me to log out so my subscription could start and now my playlist are gone help 
  • Jacob
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes