Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43360 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109021 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437789 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301880 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I have a problem. I see only one column in Spotify but before i see two. Where I can switch that setting back on? Thanks!
Hi, I have a problem. I see only one column in Spotify but before i see two. Where I can switch that setting back on? Thanks!
Casual Listener
810 Views
4 replies
1 likes
Hi there, Whenever I use spotify on Apple CarPlay, I'm unable to browse my Library by "Artist"? I'm able to see all my music when I browse by song, but for some reason whenever I try to filter by artist, none of my music shows up. Has anyone had this...
Hi there, Whenever I use spotify on Apple CarPlay, I'm unable to browse my Library by "Artist"? I'm able to see all my music when I browse by song, but for some reason whenever I try to filt...
Casual Listener
5757 Views
7 replies
2 likes
I used to receive push notifications for new releases from artists I followed, but for a while now this has not been the case. I've activated "New Music" notifications in Spotify's settings as well as Banner notifications for Spotify in the iOS setti...
I used to receive push notifications for new releases from artists I followed, but for a while now this has not been the case. I've activated "New Music" notifications in Spotify's settings as well a...
Spotify Star
870 Views
1 replies
1 likes
I tried to listen to 'Sign of the Times' by Harry Styles but it will not work. I woke up Friday morning, it worked; it worked on repeat till about 2pm and then after that it was just grey and would skip to some random song (I do not want to listen to...
I tried to listen to 'Sign of the Times' by Harry Styles but it will not work. I woke up Friday morning, it worked; it worked on repeat till about 2pm and then after that it was just grey and would s...
348 Views
0 replies
0 likes
So since the last update of spotify (8.1.0.623) everytime I plug my iphone and try and start spotify car mode starts but crashes. The first update where car mode came along didnt cause any issues, so whatever this is came from the latest release whic...
So since the last update of spotify (8.1.0.623) everytime I plug my iphone and try and start spotify car mode starts but crashes. The first update where car mode came along didnt cause any i...
Newbie
1588 Views
3 replies
0 likes
When ever I try to scroll to the bottom of my playlist that is 100% downloaded, it gets stuck on the little circle loading icon and just sits there and never actually loads it. It's never done this until recently and it's extremely annoying because I...
When ever I try to scroll to the bottom of my playlist that is 100% downloaded, it gets stuck on the little circle loading icon and just sits there and never actually loads it. It's never done this u...
Newbie
810 Views
1 replies
1 likes
Hi! I have the issue, that the list of Artists is ending with letter S when using Carplay. From T to Z is missing. What should I do ?
Hi! I have the issue, that the list of Artists is ending with letter S when using Carplay. From T to Z is missing. What should I do ?
Regular
1054 Views
3 replies
0 likes
Hi! I have iPhone 6s, spotify app version 8.3.0 and iOS 10.3.1. The app got a new automatic update yesterday and since then I have had problems with my account. I can't log in by using my username at all, but get error message "password incorrect" an...
Hi! I have iPhone 6s, spotify app version 8.3.0 and iOS 10.3.1. The app got a new automatic update yesterday and since then I have had problems with my account. I can't log in by using my user...
Community Legend
680 Views
3 replies
0 likes
I somehow swiped left on my phone when I did not neam to. It dileted a song and now I cannot remember what it is because I had over hundreds of songs. It happend two times now and it is such a pain, how can I solve this problem?
I somehow swiped left on my phone when I did not neam to. It dileted a song and now I cannot remember what it is because I had over hundreds of songs. It happend two times now and it is suc...
Regular
1071 Views
3 replies
0 likes
I have been using Spotify v0.4.24.65.gaef36bd1 with a Late 2009 iPod touch 3rd gen 8GB (MC086KS, iOS 4.2.1). But now it doesn't anymore sync the playlists like my newer iOS devices running a current version of Spotify and iOS 9/10 do. Any changes I d...
I have been using Spotify v0.4.24.65.gaef36bd1 with a Late 2009 iPod touch 3rd gen 8GB (MC086KS, iOS 4.2.1). But now it doesn't anymore sync the playlists like my newer iOS devices running a...
Casual Listener
2022 Views
2 replies
0 likes
Folgendes ProblemIch wollte ein paar neue lokale Lieder in meine Playlist tun. Auf den PC funktioniert alles einwandfrei. Sie sind in der Playlist und ich kann sie auch über Spotify abspielen. Wenn ich aber dann auf meinem IPhone schaue sehe ich die ...
Folgendes Problem Ich wollte ein paar neue lokale Lieder in meine Playlist tun. Auf den PC funktioniert alles einwandfrei. Sie sind in der Playlist und ich kann sie auch über Spotify abspielen. Wenn...
Newbie
709 Views
1 replies
0 likes
I've been thinking of switching from ITunes to Spotify and I was wondering is it free to import local files from my pc to my iPhone using Spotify
I've been thinking of switching from ITunes to Spotify and I was wondering is it free to import local files from my pc to my iPhone using Spotify
Spotify Star
753 Views
1 replies
0 likes
All of a sudden I am unable to see the queued list of songs playing. I could do this yesterday. Is there a way to restore it? Has there been a software update that's moved it to a new place? I'm using iphone6 with verion 8.3.0.896
All of a sudden I am unable to see the queued list of songs playing. I could do this yesterday. Is there a way to restore it? Has there been a software update that's moved it to a...
Regular
630 Views
1 replies
1 likes
When i check my back account the charge is there but i didn't receive a confirmation email and when i open the app it still says i'm on free.
When i check my back account the charge is there but i didn't receive a confirmation email and when i open the app it still says i'm on free.
Spotify Star
466 Views
1 replies
0 likes
In this past week either some or all of my imported music has magically disappeared from my phone. The first time this happened I noticed that the download playlist button wasn't toggled on half of my playlists of imported tracks. Today I've discover...
In this past week either some or all of my imported music has magically disappeared from my phone. The first time this happened I noticed that the download playlist button wasn't toggled on half of m...
627 Views
0 replies
0 likes
Hey!I think it was around 2 months ago or something like that this changed. Before and ever since i got Spotify on my iphone like 5-6 years ago. You were always able to search for an artist or a band on your own playlist and spotify would only play t...
Hey! I think it was around 2 months ago or something like that this changed. Before and ever since i got Spotify on my iphone like 5-6 years ago. You were always able to search for an artist or a ...
Spotify Star
922 Views
3 replies
0 likes
Hallo LeserIch hab eine Problem. Und zwar kann ich mir auf dem Handy kein spotify kaufen. Auch wenn da kommt willst du spotify Premium kaufen und ich dann drauf drück Passiert nixJa das war mein Problem ich hoffe das du mir helfen kannst
Hallo Leser Ich hab eine Problem. Und zwar kann ich mir auf dem Handy kein spotify kaufen. Auch wenn da kommt willst du spotify Premium kaufen und ich dann drauf drück Passiert nix Ja das war mein ...
Spotify Star
15349 Views
1 replies
0 likes
Hello. Recently discovered that I can no longer shuffle songs out of a playlist containing subfolders. The only option available is to create a new playlist, or to select one of the subfolders. This is a recent change, as I previously was able to shu...
Hello. Recently discovered that I can no longer shuffle songs out of a playlist containing subfolders. The only option available is to create a new playlist, or to select one of the subfolders. This ...
Casual Listener
1009 Views
5 replies
0 likes
Since the v8 update to the iOS app I cannot get the car to open Spotify. It plays music but won't show the Spotify one when I choose it from the media menu it won't load.Anyone else getting this?
Since the v8 update to the iOS app I cannot get the car to open Spotify. It plays music but won't show the Spotify one when I choose it from the media menu it won't load. Anyone else getting this?
Newbie
1428 Views
1 replies
1 likes
Everytime I try to open Spotify when I'm on wifi it crashes but it will work if I'm off wifi and using data.
Everytime I try to open Spotify when I'm on wifi it crashes but it will work if I'm off wifi and using data.
Casual Listener
637 Views
1 replies
0 likes
