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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37173 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125846 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Queue functionality disappeared

All of a sudden I am unable to see the queued list of songs playing. I could do this yesterday. Is there a way to restore it? Has there been a software update that's moved it to a new place? I'm using iphone6 with verion 8.3.0.896

Regular

All of a sudden I am unable to see the queued list of songs playing.  I could do this yesterday.   Is there a way to restore it?   Has there been a software update that's moved it to a...

Uscore

Regular

613 Views

1 replies

1 likes

  • 613 Views
  • 1 replies
  • 1 likes

paid for premium but it doesn't show on the app

When i check my back account the charge is there but i didn't receive a confirmation email and when i open the app it still says i'm on free.

Newbie

When i check my back account the charge is there but i didn't receive a confirmation email and when i open the app it still says i'm on free.

MattSuda

Spotify Star

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Imported downloaded tracks disappearing

In this past week either some or all of my imported music has magically disappeared from my phone. The first time this happened I noticed that the download playlist button wasn't toggled on half of my playlists of imported tracks. Today I've discover...

Casual Listener

In this past week either some or all of my imported music has magically disappeared from my phone. The first time this happened I noticed that the download playlist button wasn't toggled on half of m...

618 Views

0 replies

0 likes

Deleted downloads
deleted tracks
imported
imported music
  • 618 Views
  • 0 replies
  • 0 likes

Search Artist on your own playlist, plays artist that is not searched for

Hey!I think it was around 2 months ago or something like that this changed. Before and ever since i got Spotify on my iphone like 5-6 years ago. You were always able to search for an artist or a band on your own playlist and spotify would only play t...

Casual Listener

Hey! I think it was around 2 months ago or something like that this changed. Before and ever since i got Spotify on my iphone like 5-6 years ago. You were always able to search for an artist or a ...

MattSuda

Spotify Star

904 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Kann mir kein spotify Premium kaufen auf dem Handy

Hallo LeserIch hab eine Problem. Und zwar kann ich mir auf dem Handy kein spotify kaufen. Auch wenn da kommt willst du spotify Premium kaufen und ich dann drauf drück Passiert nixJa das war mein Problem ich hoffe das du mir helfen kannst

Newbie

Hallo Leser Ich hab eine Problem. Und zwar kann ich mir auf dem Handy kein spotify kaufen. Auch wenn da kommt willst du spotify Premium kaufen und ich dann drauf drück Passiert nix Ja das war mein ...

Maxim

Spotify Star

15339 Views

1 replies

0 likes

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  • 1 replies
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IOS -- Shuffle no longer available for playlists

Hello. Recently discovered that I can no longer shuffle songs out of a playlist containing subfolders. The only option available is to create a new playlist, or to select one of the subfolders. This is a recent change, as I previously was able to shu...

Casual Listener

Hello. Recently discovered that I can no longer shuffle songs out of a playlist containing subfolders. The only option available is to create a new playlist, or to select one of the subfolders. This ...

dustypix

Casual Listener

985 Views

5 replies

0 likes

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  • 5 replies
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BMW connected drive not working

Since the v8 update to the iOS app I cannot get the car to open Spotify. It plays music but won't show the Spotify one when I choose it from the media menu it won't load.Anyone else getting this?

Newbie

Since the v8 update to the iOS app I cannot get the car to open Spotify. It plays music but won't show the Spotify one when I choose it from the media menu it won't load. Anyone else getting this?

adamj53

Newbie

1419 Views

1 replies

1 likes

  • 1419 Views
  • 1 replies
  • 1 likes

Spotify doesn't work when I'm on wifi

Everytime I try to open Spotify when I'm on wifi it crashes but it will work if I'm off wifi and using data.

Newbie

Everytime I try to open Spotify when I'm on wifi it crashes but it will work if I'm off wifi and using data.

robbieo39shea

Casual Listener

616 Views

1 replies

0 likes

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  • 1 replies
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Unable to Play Songs

I am using the mobie version of spotify on my iPhone 7 with the current patch being 8.3.0. I am unable to play the song Satisfied by Aranda and the entire Threat to Survival album by Shinedown. I have been able to play songs from the album and Satisf...

Newbie

I am using the mobie version of spotify on my iPhone 7 with the current patch being 8.3.0. I am unable to play the song Satisfied by Aranda and the entire Threat to Survival album by Shinedown. I hav...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Download songs won't play offline

Hi, My iPhone's software is at 10.3.1 version. All the songs that I download are not playable in the offline mode. I've already tried to install/uninstall but it didn't work. Thanks.

Casual Listener

Hi,   My iPhone's software is at 10.3.1 version. All the songs that I download are not playable in the offline mode.   I've already tried to install/uninstall but it didn't work. &nbsp...

kejt_

Community Legend

1474 Views

3 replies

0 likes

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  • 3 replies
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Spotify has glitches on its newest update...

On the iOS version of Spotify, there are glitches that I can't even get around of. Whenever I shuffle play a playlist the app crashes, not just on one playlist. Sometimes the song that's playing only plays for 4 seconds and then it crashes. Spotify, ...

Casual Listener

On the iOS version of Spotify, there are glitches that I can't even get around of. Whenever I shuffle play a playlist the app crashes, not just on one playlist. Sometimes the song that's playing only...

maleighakaymich

Newbie

2036 Views

3 replies

0 likes

bugs
Glitches
  • 2036 Views
  • 3 replies
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Solved!! Ability to change Playlist Art on mobile?

I was just wondering if there was a way for me to change Playlist Art on mobile since I have seen a couple of people do it, but I can't seem to find the option. There might be a way on the PC version, but I was just wondering about mobile. I have loo...

Gig Goer

I was just wondering if there was a way for me to change Playlist Art on mobile since I have seen a couple of people do it, but I can't seem to find the option. There might be a way on the PC version...

Henrii3

Gig Goer

15421 Views

2 replies

0 likes

playlist art
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  • 2 replies
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Albums in playlists out of order?

My albums in my playlist are out of order. This has been happening since the update. Everything is messy. Any way to fix it?

Casual Listener

My albums in my playlist are out of order. This has been happening since the update. Everything is messy. Any way to fix it?

user-removed

Not applicable

1092 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

"Música indisponível"

Fui ouvir a nova música do HARRY STYLES no spotify, e ela está aparecendo como indisponível pra mim. Meus amigos já estão todos ouvindo a música. Porém ela não aparece pra mim. Minha assinatura é premium, e eu sou o único enfrentando esse problema at...

Casual Listener

Fui ouvir a nova música do HARRY STYLES no spotify, e ela está aparecendo como indisponível pra mim. Meus amigos já estão todos ouvindo a música. Porém ela não aparece pra mim. Minha assinatura é pre...

MattSuda

Spotify Star

1476 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Filtering within a playlist

When I access the "Filter" option inside a playlist, and I tap inside the box, the keyboard doesn't come up. What always comes up is the option tp "paste" test inside the filter box. This is an issue with every iPhone in the family (4 total). I've un...

Newbie

When I access the "Filter" option inside a playlist, and I tap inside the box, the keyboard doesn't come up.  What always comes up is the option tp "paste" test inside the filter box.  This...

MattSuda

Spotify Star

754 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Login trouble

Whenever I try to login to my acount it says that I already have an acount registered under my email which doesn't make any sense because I'm trying to log in not sign up. Any help?

Newbie

Whenever I try to login to my acount it says that I already have an acount registered under my email which doesn't make any sense because I'm trying to log in not sign up. Any help?

MattSuda

Spotify Star

1000 Views

1 replies

0 likes

  • 1000 Views
  • 1 replies
  • 0 likes

Cannot use spotify with my car, always prompt "please login"

i have refered https://support.spotify.com/us/article/Connection-problem/but with no luck. my spotify version: ios 8.2.0.549my ios version: 10.3.1 please see the attachments picture that when i connect my iphone to my car.

Newbie

i have refered https://support.spotify.com/us/article/Connection-problem/ but with no luck.   my spotify version: ios 8.2.0.549 my ios version: 10.3.1   please see the attachment...

1670 Views

0 replies

0 likes

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Video and Podcast link missing

I am very keen to watch the Spotify Landmark series on Green Day but I do not get the video and podcast link on my iPad. In browse I have new releases, charts, discover and concerts but nothing to provide a link to any videos. I understand the Landma...

Regular

I am very keen to watch the Spotify Landmark series on Green Day but I do not get the video and podcast link on my iPad. In browse I have new releases, charts, discover and concerts but nothing to pr...

MattSuda

Spotify Star

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

playlist won't sync

My app on my iphone only syncs a portion of my desktop playlist, 33 out of 167 songs. Is there a way to manually sync it?

Newbie

My app on my iphone only syncs a portion of my desktop playlist, 33 out of 167 songs. Is there a way to manually sync it?

378 Views

0 replies

0 likes

  • 378 Views
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  • 0 likes

Spotify app won't play songs in order

I've only had this problem on the app. Spotify will not play the songs in the order they appear on the playlist, instead it jumps around. I am a premium user, I do not have it on shuffle and I have tried re-downloading the app.

Regular

I've only had this problem on the app. Spotify will not play the songs in the order they appear on the playlist, instead it jumps around. I am a premium user, I do not have it on shuffle and I have t...

Swanny

Community Legend

6133 Views

9 replies

4 likes

  • 6133 Views
  • 9 replies
  • 4 likes