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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232504 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114105 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303915 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129645 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify Crashes after plugging into car USB (Range Rover Evoque)

So since the last update of spotify (8.1.0.623) everytime I plug my iphone and try and start spotify car mode starts but crashes. The first update where car mode came along didnt cause any issues, so whatever this is came from the latest release whic...

Casual Listener

So since the last update of spotify (8.1.0.623) everytime I plug my iphone and try and start spotify car mode starts but crashes.   The first update where car mode came along didnt cause any i...

Joshslatts

Newbie

1603 Views

3 replies

0 likes

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  • 3 replies
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My downloaded playlist gets stuck loading almost every time I try scrolling to the bottom

When ever I try to scroll to the bottom of my playlist that is 100% downloaded, it gets stuck on the little circle loading icon and just sits there and never actually loads it. It's never done this until recently and it's extremely annoying because I...

Casual Listener

When ever I try to scroll to the bottom of my playlist that is 100% downloaded, it gets stuck on the little circle loading icon and just sits there and never actually loads it. It's never done this u...

Iankt98

Newbie

821 Views

1 replies

1 likes

  • 821 Views
  • 1 replies
  • 1 likes

Spotify on Apple Carplay

Hi! I have the issue, that the list of Artists is ending with letter S when using Carplay. From T to Z is missing. What should I do ?

Regular

Hi!   I have the issue, that the list of Artists is ending with letter S when using Carplay. From T to Z is missing. What should I do ?

11169040546

Regular

1060 Views

3 replies

0 likes

  • 1060 Views
  • 3 replies
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My Spotify account has been cleared out of all content and my Premium isn't working

Hi! I have iPhone 6s, spotify app version 8.3.0 and iOS 10.3.1. The app got a new automatic update yesterday and since then I have had problems with my account. I can't log in by using my username at all, but get error message "password incorrect" an...

Casual Listener

Hi! I have iPhone 6s, spotify app version 8.3.0 and iOS 10.3.1.  The app got a new automatic update yesterday and since then I have had problems with my account. I can't log in by using my user...

kejt_

Community Legend

686 Views

3 replies

0 likes

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  • 3 replies
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I accidentally deleted a song on my phone, how to recover?

I somehow swiped left on my phone when I did not neam to. It dileted a song and now I cannot remember what it is because I had over hundreds of songs. It happend two times now and it is such a pain, how can I solve this problem?

Newbie

I somehow swiped left on my phone when I did not neam to. It dileted a song and now I cannot remember what it is because I had over hundreds of songs. It happend two times now and it is suc...

dskimmer

Regular

1075 Views

3 replies

0 likes

  • 1075 Views
  • 3 replies
  • 0 likes

Spotify for iOS 4.2.1 and WebOS 3.0 doesn't sync playlists

I have been using Spotify v0.4.24.65.gaef36bd1 with a Late 2009 iPod touch 3rd gen 8GB (MC086KS, iOS 4.2.1). But now it doesn't anymore sync the playlists like my newer iOS devices running a current version of Spotify and iOS 9/10 do. Any changes I d...

Casual Listener

I have been using Spotify v0.4.24.65.gaef36bd1 with a Late 2009 iPod touch 3rd gen 8GB (MC086KS, iOS 4.2.1).   But now it doesn't anymore sync the playlists like my newer iOS devices running a...

wywh

Casual Listener

2051 Views

2 replies

0 likes

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  • 2 replies
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Lokal Files

Folgendes ProblemIch wollte ein paar neue lokale Lieder in meine Playlist tun. Auf den PC funktioniert alles einwandfrei. Sie sind in der Playlist und ich kann sie auch über Spotify abspielen. Wenn ich aber dann auf meinem IPhone schaue sehe ich die ...

Newbie

Folgendes Problem Ich wollte ein paar neue lokale Lieder in meine Playlist tun. Auf den PC funktioniert alles einwandfrei. Sie sind in der Playlist und ich kann sie auch über Spotify abspielen. Wenn...

Marlojero

Newbie

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes

Do I need Premium in order to import files from my computer?

I've been thinking of switching from ITunes to Spotify and I was wondering is it free to import local files from my pc to my iPhone using Spotify

Newbie

I've been thinking of switching from ITunes to Spotify and I was wondering is it free to import local files from my pc to my iPhone using Spotify

MattSuda

Spotify Star

764 Views

1 replies

0 likes

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  • 1 replies
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Queue functionality disappeared

All of a sudden I am unable to see the queued list of songs playing. I could do this yesterday. Is there a way to restore it? Has there been a software update that's moved it to a new place? I'm using iphone6 with verion 8.3.0.896

Regular

All of a sudden I am unable to see the queued list of songs playing.  I could do this yesterday.   Is there a way to restore it?   Has there been a software update that's moved it to a...

Uscore

Regular

646 Views

1 replies

1 likes

  • 646 Views
  • 1 replies
  • 1 likes

paid for premium but it doesn't show on the app

When i check my back account the charge is there but i didn't receive a confirmation email and when i open the app it still says i'm on free.

Newbie

When i check my back account the charge is there but i didn't receive a confirmation email and when i open the app it still says i'm on free.

MattSuda

Spotify Star

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Imported downloaded tracks disappearing

In this past week either some or all of my imported music has magically disappeared from my phone. The first time this happened I noticed that the download playlist button wasn't toggled on half of my playlists of imported tracks. Today I've discover...

Casual Listener

In this past week either some or all of my imported music has magically disappeared from my phone. The first time this happened I noticed that the download playlist button wasn't toggled on half of m...

633 Views

0 replies

0 likes

Deleted downloads
deleted tracks
imported
imported music
  • 633 Views
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Search Artist on your own playlist, plays artist that is not searched for

Hey!I think it was around 2 months ago or something like that this changed. Before and ever since i got Spotify on my iphone like 5-6 years ago. You were always able to search for an artist or a band on your own playlist and spotify would only play t...

Casual Listener

Hey! I think it was around 2 months ago or something like that this changed. Before and ever since i got Spotify on my iphone like 5-6 years ago. You were always able to search for an artist or a ...

MattSuda

Spotify Star

930 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Kann mir kein spotify Premium kaufen auf dem Handy

Hallo LeserIch hab eine Problem. Und zwar kann ich mir auf dem Handy kein spotify kaufen. Auch wenn da kommt willst du spotify Premium kaufen und ich dann drauf drück Passiert nixJa das war mein Problem ich hoffe das du mir helfen kannst

Newbie

Hallo Leser Ich hab eine Problem. Und zwar kann ich mir auf dem Handy kein spotify kaufen. Auch wenn da kommt willst du spotify Premium kaufen und ich dann drauf drück Passiert nix Ja das war mein ...

Maxim

Spotify Star

15350 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

IOS -- Shuffle no longer available for playlists

Hello. Recently discovered that I can no longer shuffle songs out of a playlist containing subfolders. The only option available is to create a new playlist, or to select one of the subfolders. This is a recent change, as I previously was able to shu...

Casual Listener

Hello. Recently discovered that I can no longer shuffle songs out of a playlist containing subfolders. The only option available is to create a new playlist, or to select one of the subfolders. This ...

dustypix

Casual Listener

1040 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

BMW connected drive not working

Since the v8 update to the iOS app I cannot get the car to open Spotify. It plays music but won't show the Spotify one when I choose it from the media menu it won't load.Anyone else getting this?

Newbie

Since the v8 update to the iOS app I cannot get the car to open Spotify. It plays music but won't show the Spotify one when I choose it from the media menu it won't load. Anyone else getting this?

adamj53

Newbie

1433 Views

1 replies

1 likes

  • 1433 Views
  • 1 replies
  • 1 likes

Spotify doesn't work when I'm on wifi

Everytime I try to open Spotify when I'm on wifi it crashes but it will work if I'm off wifi and using data.

Newbie

Everytime I try to open Spotify when I'm on wifi it crashes but it will work if I'm off wifi and using data.

robbieo39shea

Casual Listener

642 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Unable to Play Songs

I am using the mobie version of spotify on my iPhone 7 with the current patch being 8.3.0. I am unable to play the song Satisfied by Aranda and the entire Threat to Survival album by Shinedown. I have been able to play songs from the album and Satisf...

Newbie

I am using the mobie version of spotify on my iPhone 7 with the current patch being 8.3.0. I am unable to play the song Satisfied by Aranda and the entire Threat to Survival album by Shinedown. I hav...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Download songs won't play offline

Hi, My iPhone's software is at 10.3.1 version. All the songs that I download are not playable in the offline mode. I've already tried to install/uninstall but it didn't work. Thanks.

Casual Listener

Hi,   My iPhone's software is at 10.3.1 version. All the songs that I download are not playable in the offline mode.   I've already tried to install/uninstall but it didn't work. &nbsp...

kejt_

Community Legend

1504 Views

3 replies

0 likes

  • 1504 Views
  • 3 replies
  • 0 likes

Spotify has glitches on its newest update...

On the iOS version of Spotify, there are glitches that I can't even get around of. Whenever I shuffle play a playlist the app crashes, not just on one playlist. Sometimes the song that's playing only plays for 4 seconds and then it crashes. Spotify, ...

Casual Listener

On the iOS version of Spotify, there are glitches that I can't even get around of. Whenever I shuffle play a playlist the app crashes, not just on one playlist. Sometimes the song that's playing only...

maleighakaymich

Newbie

2056 Views

3 replies

0 likes

bugs
Glitches
  • 2056 Views
  • 3 replies
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Solved!! Ability to change Playlist Art on mobile?

I was just wondering if there was a way for me to change Playlist Art on mobile since I have seen a couple of people do it, but I can't seem to find the option. There might be a way on the PC version, but I was just wondering about mobile. I have loo...

Gig Goer

I was just wondering if there was a way for me to change Playlist Art on mobile since I have seen a couple of people do it, but I can't seem to find the option. There might be a way on the PC version...

Henrii3

Gig Goer

15441 Views

2 replies

0 likes

playlist art
  • 15441 Views
  • 2 replies
  • 0 likes