Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

231302 Views

53 replies

13 likes

  • 231302 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

154594 Views

507 replies

108 likes

  • 154594 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107533 Views

19 replies

38 likes

  • 107533 Views
  • 19 replies
  • 38 likes

Apple Car Play

I have a new Mercedes with apple car play. When I scroll playlists I can only see the first 10. So I click browse in the car and then click chill and I can then only see the first 10. It doesn't matter on which I select they are all the same. Can any...

Newbie

I have a new Mercedes with apple car play. When I scroll playlists I can only see the first 10. So I click browse in the car and then click chill and I can then only see the first 10. It doesn't matt...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Spotify crashing after 30-60 seconds

This problem has been persisting for about a week. Every time I open up Spotify, I have about a minute before it crashes, whether I play music or not. Restarting my phone or the app does not help. Here are further details: iOS version: 8.1.2Spotify v...

Newbie

This problem has been persisting for about a week. Every time I open up Spotify, I have about a minute before it crashes, whether I play music or not. Restarting my phone or the app does not help. He...

Hubo

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Solved!! Search song to song radio

After playing a one song on the search list Spotify takes me to song radio instead of playing the next song on the search list and takes me to the song radio instead I don't want this and need help

Casual Listener

After playing a one song on the search list Spotify takes me to song radio instead of playing the next song on the search list and takes me to the song radio instead I don't want this and need help&n...

Hubo

Community Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Solved!! Online even when mobile data turned off for Spotify

I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no internet. Yet, it is online and it is using my mobile data.

Casual Listener

I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no interne...

Hubo

Community Legend

6118 Views

16 replies

2 likes

  • 6118 Views
  • 16 replies
  • 2 likes

Solved!! Playlist starts streaming random songs

When listening to a downloaded playlist on my iPhone and the playlist ends, Spotify will start streaming a random song instead of just stopping. It used to just stop at the end of the playlist. I have cellular turned off for Spotify in my iPhone sett...

Newbie

When listening to a downloaded playlist on my iPhone and the playlist ends, Spotify will start streaming a random song instead of just stopping. It used to just stop at the end of the playlist. I hav...

ErikG

Roadie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Iphone6 - Can't skip songs using steering wheel or center stack buttons

I just got a new GMC Terrain and tried to play Spotify. It would play, but when I pressed the "Next" button on my steering wheel, center stack, and touchscreen, the song would not skip to the next. I tried the same thing with Apple Music and the butt...

Regular

I just got a new GMC Terrain and tried to play Spotify.  It would play, but when I pressed the "Next" button on my steering wheel, center stack, and touchscreen, the song would not skip to the n...

kipley1110

Regular

4593 Views

11 replies

1 likes

  • 4593 Views
  • 11 replies
  • 1 likes

Can't delete import music.

I accidentaly imported all my library music.So I disconnected my library by iPhone setting, uninstalled Spotify once and whatsmore delted original music data from iPhone.But those songs still in my spotify songs library in iPhone.I can delete them bu...

Newbie

I accidentaly imported all my library music. So I disconnected my library by iPhone setting, uninstalled Spotify once and whatsmore delted original music data from iPhone. But those songs still in ...

444 Views

0 replies

1 likes

  • 444 Views
  • 0 replies
  • 1 likes

iOS problem

Hi there. I recently went from an s7 edge (running on android of course) to and iPhone 7plus (iOS). Ever since I have been noticing issues with music muting itself. The music continuously plays but there is no sound whatsoever until I disconnect my h...

Casual Listener

Hi there. I recently went from an s7 edge (running on android of course) to and iPhone 7plus (iOS). Ever since I have been noticing issues with music muting itself. The music continuously plays but t...

Hubo

Community Legend

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

My spotify is just messed up, and it creeps me out.

I have this playlist that I play each night before I go to bed, it only lasts about 30 minutes. For some reason there is a playlist radio that just starts playing right afterwards. It's kind of creepy to wake up in the middle of the night to music I ...

Regular

I have this playlist that I play each night before I go to bed, it only lasts about 30 minutes. For some reason there is a playlist radio that just starts playing right afterwards. It's kind of creep...

edgele

Regular

787 Views

2 replies

0 likes

  • 787 Views
  • 2 replies
  • 0 likes

Solved!! Songs that's not in my playlist?

I have spotify family so why does suggested songs starts playing after I've finished my playlist? With these Thumbs upp and down? how do I get rid of that? (sry for bad english)

Newbie

I have spotify family so why does suggested songs starts playing after I've finished my playlist? With these Thumbs upp and down? how do I get rid of that? (sry for bad english)

MartinStoichkov

Community Legend

726 Views

2 replies

0 likes

  • 726 Views
  • 2 replies
  • 0 likes

Lost rewind button

Its a bummer that they have removed the rewind button at the new update.. it's been replaced for the thumbs up and thumbs down thing.. is there any way to get it back??

Newbie

Its a bummer that they have removed the rewind button at the new update.. it's been replaced for the thumbs up and thumbs down thing.. is there any way to get it back??

Hubo

Community Legend

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

Offline problem

When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?

Newbie

When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Cancel my subscription

I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!

Casual Listener

I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!

Maxim

Spotify Star

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

What happened to "Add to Queue" and what's up with "Add to Up Next"?

Here's the situation. I'm using the iOS app on an iPhone. I have selected an album and am happily listening to it. Mid-album, I decide I want to queue up a new album, for a seamless transition at the end of the current album (maybe I'm about to start...

Regular

Here's the situation. I'm using the iOS app on an iPhone. I have selected an album and am happily listening to it. Mid-album, I decide I want to queue up a new album, for a seamless transition at the...

David_Corcoran

Music Fan

18978 Views

20 replies

17 likes

iOS
queue
  • 18978 Views
  • 20 replies
  • 17 likes

Spotify Playlist Radio

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the last song. How can I stop this it's so annoying. (So...

Newbie

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the l...

peter_gjini

Casual Listener

526 Views

2 replies

1 likes

  • 526 Views
  • 2 replies
  • 1 likes

Annoying scrolling glitch

I've been having this problem on my iPad with scrolling, or really touching anything for that matter. For example, if I have a playlist open on the right side of the screen, and my list of playlists on the left, it will constantly select random playl...

Casual Listener

I've been having this problem on my iPad with scrolling, or really touching anything for that matter.  For example, if I have a playlist open on the right side of the screen, and my list of play...

sdschramm

Roadie

2399 Views

3 replies

0 likes

  • 2399 Views
  • 3 replies
  • 0 likes

Not the owner of the song

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner of the song. Try to synchronize from your computer"...

Newbie

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner ...

252 Views

0 replies

0 likes

  • 252 Views
  • 0 replies
  • 0 likes

Spotify won't download to iPhone

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app will not download. When I go to the App Store where it...

Regular

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app wil...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes