Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 8894 Views
  • 9 replies
  • 21 likes
  • 8894 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17349 Views
  • 1 replies
  • 2 likes
  • 17349 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 92140 Views
  • 125 replies
  • 34 likes
  • 92140 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 22041 Views
  • 8 replies
  • 0 likes
  • 22041 Views
  • 8 replies
  • 0 likes

Spotify Playlist Radio

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the last song. How can I stop this it's so annoying. (So...

  • Newbie
  • Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the l...
  • peter_gjini
  • Casual Listener
  • 389 Views
  • 2 replies
  • 1 likes
  • 389 Views
  • 2 replies
  • 1 likes

Local files wont sync on iphone

I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the local files syncing at all. My firewall is set to acce...

  • Casual Listener
  • I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the loc...
  • atbaldwin
  • Casual Listener
  • 507 Views
  • 5 replies
  • 0 likes
  • 507 Views
  • 5 replies
  • 0 likes

Not the owner of the song

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner of the song. Try to synchronize from your computer"...

  • Newbie
  • I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner ...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Spotify won't download to iPhone

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app will not download. When I go to the App Store where it...

  • Regular
  • I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app wil...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Solved!! radio starting automatically after playlist ends

I have a playlist that has one song on it that I listen to when I'm going to sleep. Starting a couple nights ago, after my playlist has ended, it automatically starts a radio station, so the music plays all night. How can I stop this?

  • Casual Listener
  • I have a playlist that has one song on it that I listen to when I'm going to sleep. Starting a couple nights ago, after my playlist has ended, it automatically starts a radio station, so the music pl...
  • kfryan
  • Casual Listener
  • 920 Views
  • 4 replies
  • 1 likes
  • 920 Views
  • 4 replies
  • 1 likes

Latest update still broken

Just completed the latest update today on Spotify and still my playlist songs won't play in order when not on shuffle , can we please get a fix for this !!

  • Regular
  • Just completed the latest update today on Spotify and still my playlist songs won't play in order when not on shuffle , can we please get a fix for this !!
  • 310 Views
  • 0 replies
  • 1 likes
  • 310 Views
  • 0 replies
  • 1 likes

Album skipping

Updated Spotify and now some albums play backwards, If I try to skip a song it skips the entire album and goes to the next.

  • Newbie
  • Updated Spotify and now some albums play backwards, If I try to skip a song it skips the entire album and goes to the next.
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

[iOS][Other] Notifications reliability

Please do something about the way Spotify delivers push notifications, they're not reliable, almost non existent. I just get a very brief email weekly with 2 or 3 things at most, which isn't ideal.

  • Casual Listener
  • Please do something about the way Spotify delivers push notifications, they're not reliable, almost non existent. I just get a very brief email weekly with 2 or 3 things at most, which isn't ideal.
  • 208 Views
  • 0 replies
  • 0 likes
  • iOS
    Other
  • 208 Views
  • 0 replies
  • 0 likes

Won't allow me to log on as apprently I'm abroad but I am not

My Spotify says I have used up my 14 days abroad but I am not abroad and haven't used it abroad. I also have premium so shouldn't be a problem anyways! I've attached a screen shot of the problem.I have gone through all the steps the online help sugge...

  • Newbie
  • My Spotify says I have used up my 14 days abroad but I am not abroad and haven't used it abroad. I also have premium so shouldn't be a problem anyways! I've attached a screen shot of the problem. I ...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Login failed 404 error

App on my iphone will not allow me to log in, receiving 404 error. Reset passwords on Facebook and Spotify. Will not log me in using FB or Spotify account. Please help me.

  • Newbie
  • App on my iphone will not allow me to log in, receiving 404 error. Reset passwords on Facebook and Spotify. Will not log me in using FB or Spotify account. Please help me.
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Offline Tracks in a Public Playlist

Hey Guys, I have a question. When I follow a playlist from Spotify, and set this to my offline downloads, does it automatically delete that tracks which were deleted from Spotify on my iPhone, and download automaticallly the new ones? Or are the trac...

  • Casual Listener
  • Hey Guys, I have a question. When I follow a playlist from Spotify, and set this to my offline downloads, does it automatically delete that tracks which were deleted from Spotify on my iPhone, and do...
  • Bittencourt
  • Spotify Star
  • 390 Views
  • 3 replies
  • 0 likes
  • 390 Views
  • 3 replies
  • 0 likes

Bug or hacked ?

Hey everyone !Its been a few days now since I have this strange notification on my phone. "Your account is being used somewhere else". I knew i logged on spotify with my ipad few weeks ago, so i decided to log out from every devices as the website ad...

  • Casual Listener
  • Hey everyone ! Its been a few days now since I have this strange notification on my phone. "Your account is being used somewhere else". I knew i logged on spotify with my ipad few weeks ago, so i de...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Data use in offline mode

Hi, I've started using spotify in my car through bluetooth connection with my iPhone. It appaers that even when I'm in offline mode spotify still uses data and it seems to me more then it should. I've read around that a small amount of data is still ...

  • Newbie
  • Hi, I've started using spotify in my car through bluetooth connection with my iPhone. It appaers that even when I'm in offline mode spotify still uses data and it seems to me more then it should. I'v...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

App crashes after roughly 20 seconds

I updated the app last night and now everytime I open it, I can play music for about 20 minutes then the app crashes. I was hoping there may be some resolution so I don't have to delete it and redownload all my music.

  • Regular
  • I updated the app last night and now everytime I open it, I can play music for about 20 minutes then the app crashes. I was hoping there may be some resolution so I don't have to delete it and redown...
  • Dereksanborn
  • Regular
  • 515 Views
  • 6 replies
  • 0 likes
  • 515 Views
  • 6 replies
  • 0 likes

Spotify starting radio when I search for song

After I search for a song on my iphone it plays that song and then decide on it's own that I want to listen to radio of similar songs. That is clearly not true and annoying as ** and I wonder how I turn this useless feature off? Thanks

  • Newbie
  • After I search for a song on my iphone it plays that song and then decide on it's own that I want to listen to radio of similar songs. That is clearly not true and annoying as ** and I wonder how I t...
  • Standyman
  • Newbie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Solved!! How to temporarily don't show certain playlist?

Is it possible to temporarily don't show a playlist (like Christmas now) on my devices, without deleting them?

  • Newbie
  • Is it possible to temporarily don't show a playlist (like Christmas now) on my devices, without deleting them?
  • user-removed
  • Not applicable
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

notification is not working

hi deari have never seen any notification in my iphone, since i am get premium account , also all of push notifications are ON, please help mei miss all of new songs of my following artist

  • Casual Listener
  • hi dear i have never seen any notification in my iphone, since i am get premium account , also all of push notifications are ON, please help me i miss all of new songs of my following artist  
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Playlist changed

So today I went on Spotify to listen to my "CURRENT" playlist on my phone, like per usual, and realized something different in with my playlist. The songs looked different and the cover for my playlist changed. Then I realized that the playlist count...

  • Newbie
  • So today I went on Spotify to listen to my "CURRENT" playlist on my phone, like per usual, and realized something different in with my playlist. The songs looked different and the cover for my playli...
  • Hubo
  • Community Legend
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes