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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60387 Views
  • 16 replies
  • 37 likes
  • 60387 Views
  • 16 replies
  • 37 likes

Going on artist doesn't take me to their page

So, until recently this issue only affected one artist. Now it seems to be affecting a few more.In my "Recently played" list of playlists, artists and whatnot when I click on an artist it would usually take me to the artist's page (which is my prefer...

  • Newbie
  • So, until recently this issue only affected one artist. Now it seems to be affecting a few more. In my "Recently played" list of playlists, artists and whatnot when I click on an artist it would usu...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Can't sign in iPhone 5s

I can't sign in it says I already have an account when I type my password and username or email correctly if I try to login with facebook it says error 404 so I removed it from my facebook tried again and it didn't work I also tried deleting the app ...

  • Newbie
  • I can't sign in it says I already have an account when I type my password and username or email correctly if I try to login with facebook it says error 404 so I removed it from my facebook tried agai...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

I can't play songs when using LTE

I'm a Spotify Premium subscriber and I can't play songs that aren't downloaded on data. I have T-Mobile and an iPhone SE. If I'm using data and open Spotify, a message will appear the the bottom of the screen that says "you are offline". I have frien...

  • Casual Listener
  • I'm a Spotify Premium subscriber and I can't play songs that aren't downloaded on data. I have T-Mobile and an iPhone SE. If I'm using data and open Spotify, a message will appear the the bottom of t...
  • 460 Views
  • 0 replies
  • 0 likes
  • 460 Views
  • 0 replies
  • 0 likes

Spotify offline

I have Spotify premium and do not have much cellular data so in iPhone settings I turn cellular data off for Spotify and only listen to downloaded songs. Lately Spotify has still been online and loads things even though I have cellular data off for i...

  • Regular
  • I have Spotify premium and do not have much cellular data so in iPhone settings I turn cellular data off for Spotify and only listen to downloaded songs. Lately Spotify has still been online and load...
  • dillpick8
  • Regular
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

Car Bluetooth connection not streaming

Hey all,When I connect my iPhone to the Bluetooth in my car (2017 VW Jetta), it says connected, but when I go to play music on Spotify it does not stream. It says playing, then stops after a couple seconds. I am still able to make calls via Bluetooth...

  • Newbie
  • Hey all, When I connect my iPhone to the Bluetooth in my car (2017 VW Jetta), it says connected, but when I go to play music on Spotify it does not stream. It says playing, then stops after a coup...
  • 692 Views
  • 0 replies
  • 0 likes
  • 692 Views
  • 0 replies
  • 0 likes

Intermittent songs whilst overseas

HiI have premium and it works fine on wifi whilst I am currently overseas but as soon as I am on 3G i have 1second of a tune and hen 40secs of silence. It also says I'm offline when I'm not as the screenshots show.I have rebooted phone, reinstalled t...

  • Newbie
  • Hi I have premium and it works fine on wifi whilst I am currently overseas but as soon as I am on 3G i have 1second of a tune and hen 40secs of silence. It also says I'm offline when I'm not as th...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Local Files to Mobile Device

I have had a lot of trouble getting local files to my mobile device. I created a playlist and put the local files in, and it just says "waiting to download" yet never actually downloads. What is the point of having a local files option if it doesnt w...

  • Newbie
  • I have had a lot of trouble getting local files to my mobile device. I created a playlist and put the local files in, and it just says "waiting to download" yet never actually downloads. What is the ...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Play an entire album

Why is it so confusing/hard to play an entire album? Most of the time I want to just play an album from the beginning and listen to it, how do I do this? Half the time I start playing an album it goes back into the queue, or the play button is "Shuff...

  • Newbie
  • Why is it so confusing/hard to play an entire album?  Most of the time I want to just play an album from the beginning and listen to it, how do I do this? Half the time I start playing an album ...
  • 679 Views
  • 0 replies
  • 0 likes
  • Album order of play
    shuffle issue
  • 679 Views
  • 0 replies
  • 0 likes

Spotify auto remove songs from my self created album

Just lke the title said, spotify recently remove 1 or 2 of my songs from my album. but today, the app decided to step up the game by remove half of the songs i added in my album. Even in offline mode, it did the same thing.

  • Newbie
  • Just lke the title said, spotify recently remove 1 or 2 of my songs from my album. but today, the app decided to step up the game by remove half of the songs i added in my album. Even in offline mode...
  • Bittencourt
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Import from iTunes discrepancy

Hello all,I'm curious as to why I can listen to imported songs from iTunes/other music apps on my spotify MacBook Pro app, but then am unable to listen to these same songs on my iPhone spotify app. These songs show up on my iPhone spotify playlists, ...

  • Newbie
  • Hello all, I'm curious as to why I can listen to imported songs from iTunes/other music apps on my spotify MacBook Pro app, but then am unable to listen to these same songs on my iPhone spotify app....
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

how to use family plan

I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.

  • Newbie
  • I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.
  • Bittencourt
  • Spotify Star
  • 172597 Views
  • 1 replies
  • 3 likes
  • 172597 Views
  • 1 replies
  • 3 likes

CARPLAY TEMP FIX!!!

So Just like everyone else, I have almost died trying not to use spotify car play. Worst thin since obamacare. I found that if I deleted the app, REINSTALLED and connected to my car it will prompt you ONLY ONCE to accept the carplay, clicking on NOT ...

  • Newbie
  • So Just like everyone else, I have almost died trying not to use spotify car play. Worst thin since obamacare.    I found that if I deleted the app, REINSTALLED and connected to my car it...
  • 474 Views
  • 0 replies
  • 0 likes
  • Carplay
  • 474 Views
  • 0 replies
  • 0 likes

Log in fail

I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!

  • Newbie
  • I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!
  • thisissostupid9
  • Regular
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Spotify weird bug?

So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of the sound or something like that? Or is it a weird bu...

  • Casual Listener
  • So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of th...
  • Bittencourt
  • Spotify Star
  • 420 Views
  • 5 replies
  • 0 likes
  • 420 Views
  • 5 replies
  • 0 likes

Superuser Contribution No audio using USB cable in my car

Hi everyone, I have read a few topics and it appears a few people have a similar issue. I own a Mazda 2 and so do my parents. The AUX has already worked in both cars, however now the police are clocking down on people touching their phones whilst dri...

  • Casual Listener
  • Hi everyone,    I have read a few topics and it appears a few people have a similar issue.   I own a Mazda 2 and so do my parents.   The AUX has already worked in both cars,...
  • kcammidge
  • Casual Listener
  • 715 Views
  • 2 replies
  • 0 likes
  • 715 Views
  • 2 replies
  • 0 likes

iPad Pro 12.9" - "now playing" view is too large, can't thumbs up/down or see text, its cut off

I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring up the "now playing" view which shows big album art ...

  • Casual Listener
  • I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring u...
  • daydullcom
  • Casual Listener
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes