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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37115 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102587 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299113 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125808 Views

19 replies

38 likes

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  • 19 replies
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Songs/Albums disappeared?

Hello! On my phone, a lot of my songs just disappeared. I search for the album and it's not there, steaming or downloaded. I went on the Spotify Webplayer and found this: (Attachment). What's going on? I can't play any of those grayed out songs, let ...

Casual Listener

Hello!   On my phone, a lot of my songs just disappeared. I search for the album and it's not there, steaming or downloaded. I went on the Spotify Webplayer and found this: (Attachment). ...

MattSuda

Spotify Star

674 Views

1 replies

0 likes

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[iPhone] 'Remove' song from playlist ability

I mainly use spotify on my iphone on the go. I love to listen to playlists but often just add whole albums to playlists as it is quicker. But I'd REALLY love to be able to delete or 'remove' songs from playlists as i'm listening back to them, to remo...

Casual Listener

I mainly use spotify on my iphone on the go. I love to listen to playlists but often just add whole albums to playlists as it is quicker. But I'd REALLY love to be able to delete or 'remove' songs fr...

MattSuda

Spotify Star

932 Views

1 replies

0 likes

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  • 1 replies
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Cannot find songs dragged onto desktop and now playlist is empty!

I was trying to drag the names of the songs in my playlist onto my Mac desktop. Now they are not on the desktop, and the playlist is empty! Is there anyway to find these songs? I really just need the names, so I can recreate the list. I worked so har...

Casual Listener

I was trying to drag the names of the songs in my playlist onto my Mac desktop.  Now they are not on the desktop, and the playlist is empty!  Is there anyway to find these songs?  I re...

MattSuda

Spotify Star

466 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Song unavailable?

I have been having an ongoing issue for the last few days with Spotify showing song unavailable for a large amount of songs from one particular artist. Any suggestions on how to fix it?

Newbie

I have been having an ongoing issue for the last few days with Spotify showing song unavailable for a large amount of songs from one particular artist. Any suggestions on how to fix it?

MattSuda

Spotify Star

1687 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Devices disappeared

I listen on my iPad @ home & use phone as a remote. Now I can't. Apps up to date

Newbie

I listen on my iPad @ home & use phone as a remote. Now I can't. Apps up to date

MattSuda

Spotify Star

1403 Views

1 replies

0 likes

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  • 1 replies
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Using Spotify in Mexico

I am getting married on a beach in Mexico. I was wandering if I can use my spotify list as my DJ? Will spotify work in Mexico, I usually keep my phone in airplane mode and only listen to itunes but I prefer spotify. I need it to be reliable if this i...

Casual Listener

I am getting married on a beach in Mexico. I was wandering if I can use my spotify list as my DJ? Will spotify work in Mexico, I usually keep my phone in airplane mode and only listen to itunes but I...

MattSuda

Spotify Star

9573 Views

3 replies

0 likes

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Solved!! New iPhone - difficulties logging in

Hi there, I have a new iPhone. I downloaded the Spotify App and I click on the "Already a user? Log In" button. When I enter my email and password on the next screen, it comes up with an error message: "You've already created an account with this ema...

Casual Listener

Hi there, I have a new iPhone.  I downloaded the Spotify App and I click on the "Already a user?  Log In" button.  When I enter my email and password on the next screen, it comes up wi...

pelirroja-sg

Casual Listener

679 Views

2 replies

0 likes

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After cancelling a search in my library my spotify keeps playing the same song on loop - queue prob

My problem is a bit weird and I'm not totally sure how to describe it, but I will try my best. I have about 900 songs on my Spotify currently loaded into my library. If I were to press "shuffle play" my songs would proceed as normal but ifif I wanted...

Newbie

My problem is a bit weird and I'm not totally sure how to describe it, but I will try my best.   I have about 900 songs on my Spotify currently loaded into my library. If I were to press "shuf...

MattSuda

Spotify Star

643 Views

1 replies

1 likes

  • 643 Views
  • 1 replies
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Spotify app for the roku tv

Hello all!I've had an issue pop up on the Spotify app on the tv. I don't know if this is Spotify changing things. But just recently when I've gone onto the tv app. The 'playlist' and 'starred' option has disappear on the app itself. On a side note: T...

Newbie

Hello all! I've had an issue pop up on the Spotify app on the tv. I don't know if this is Spotify changing things. But just recently when I've gone onto the tv app. The 'playlist' and 'starred' op...

MattSuda

Spotify Star

499 Views

1 replies

0 likes

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  • 1 replies
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Starting Spotify causes ios 10 to reboot

Since upgrading to the latest spotify and ios 10.02 after about 20 seconds of spotify being open the phone reboots itselfI've removed spotify hard reboot and reinstalled but no change. No other apps have this problemDoesnt matter if i start audio pla...

Regular

Since upgrading to the latest spotify and ios 10.02 after about 20 seconds of spotify being open the phone reboots itself I've removed spotify hard reboot and reinstalled but no change. No other a...

Davel2

Regular

1182 Views

5 replies

0 likes

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  • 5 replies
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Solved!! aderi a promoção do final de ano e minha conta só passou um mês no Premium. Como entro em contato???

aderi a promoção do final de ano e minha conta só passou um mês no Premium. Como entro em contato??? ja mandei e-mail e ninguem responde!!!0 de suporte esse app

Newbie

aderi a promoção do final de ano e minha conta só passou um mês no Premium. Como entro em contato??? ja mandei e-mail e ninguem responde!!! 0 de suporte esse app 

dal10cortivo

Casual Listener

657 Views

2 replies

0 likes

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Solved!! Album Artwork Fiasco

I am using Spotify Premium and save abums for offline listening. Unto now, I had no problems but now when I swithch to offline mode on my iPhone, I can no longer see album artworks. How to do I continue to view artworks on iPhone in offline mode.

Newbie

I am using Spotify Premium and save abums for offline listening. Unto now, I had no problems but now when I swithch to offline mode on my iPhone, I can no longer see album artworks.   How to...

Ebel

Newbie

4961 Views

14 replies

2 likes

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  • 14 replies
  • 2 likes

Albums showing only few tracks

Hi,my Spotify on iPhone started to act weird recently – whenever I browse through my saved albums, it does not show the full tracklist and therefore I'm not able to download the whole album. It usually shows only 1-5 songs. Any ideas what's wrong?Tha...

Newbie

Hi, my Spotify on iPhone started to act weird recently – whenever I browse through my saved albums, it does not show the full tracklist and therefore I'm not able to download the whole album. I...

377 Views

0 replies

0 likes

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  • 0 replies
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Music won't download because of no storage

I had over 100 songs in my library, and I was listening to music once and accidentally hit the download button which deleted all of my music. It won't let even 2 songs download before saying my phone is out of storage. I deleted almost everything els...

Newbie

I had over 100 songs in my library, and I was listening to music once and accidentally hit the download button which deleted all of my music. It won't let even 2 songs download before saying my phone...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
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Spotify stops playing on chromecast audio

Hello, unfortunately Spotify connects to my chromecast audio with the latest firmware from both my iPhone 6 and my iPad air, but everytime I switch or skip the track, Spotify stops playing and automatically switches to pause mode. Like this, Spotify ...

Visitor

Hello,   unfortunately Spotify connects to my chromecast audio with the latest firmware from both my iPhone 6 and my iPad air, but everytime I switch or skip the track, Spotify stops playing a...

Riverorange

Newbie

3896 Views

14 replies

3 likes

chromecast audio
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  • 14 replies
  • 3 likes

Undownloaded songs still downloaded! Please help!

I don't understand how to undownload songs. When I click the slider and it goes back to "download" instead of "downloaded" the songs remain with green downloaded arrrows and they are playable even with no connection of any kind. This is true for rece...

Visitor

I don't understand how to undownload songs.  When I click the slider and it goes back to "download" instead of "downloaded" the songs remain with green downloaded arrrows and they are playable e...

459 Views

0 replies

0 likes

  • 459 Views
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Car play

I've just got spotify premium and new to this.I drive a vw golf 2016 with carplay and with apple music it would dispay all my albums on the car media touchscreen and I could access all music safely through blue tooth on the carscreen.I have tried bot...

Visitor

I've just got spotify premium and new to this.I drive a vw golf 2016 with carplay and with apple music it would dispay all my albums on the car media touchscreen and I could access all music safely t...

532 Views

0 replies

0 likes

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Won't Play Next Song on Playlist. Instead, plays songs from Up Next

Hi.I am trying to play songs from a playlist. Shuffle play works ok (shuffles songs from within the playlist). After fully playing one song though, it plays a song not from that specific playlist. Digging around, it seems to be playing songs from an ...

Newbie

Hi. I am trying to play songs from a playlist. Shuffle play works ok (shuffles songs from within the playlist). After fully playing one song though, it plays a song not from that specific playlist. ...

Psm1

Newbie

1775 Views

4 replies

3 likes

  • 1775 Views
  • 4 replies
  • 3 likes

Spotify on iPhone frozen

When trying to log into my spotify on the iPhone app, it becomes frozen and wont let me type or even click anything.I've already tried deleting the app and reinstalling it as well as restarting my iPhone. I have the iPhone 6 on ios 10.2.1 and a premi...

Newbie

When trying to log into my spotify on the iPhone app, it becomes frozen and wont let me type or even click anything. I've already tried deleting the app and reinstalling it as well as restartin...

Hubo

Community Legend

884 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution repeat stuck

i was using my laptop to control spotify on my phone and i had a song on repeat. i am not currently using my laptop to control it, because now—on my phone—i will shuffle my playlist and the song will just keep repeating as it is stuck. i have turned ...

Visitor

i was using my laptop to control spotify on my phone and i had a song on repeat. i am not currently using my laptop to control it, because now—on my phone—i will shuffle my playlist and the song will...

MattSuda

Spotify Star

6454 Views

1 replies

0 likes

  • 6454 Views
  • 1 replies
  • 0 likes