Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I let my niece play with my phone while I was visiting them. Now whenever I play a song, it plays one "adult" song and then plays Disney music continuously. None of the songs were saved and I can't figure out how to make it stop playing Disney music....
Newbie
I let my niece play with my phone while I was visiting them. Now whenever I play a song, it plays one "adult" song and then plays Disney music continuously. None of the songs were saved a...
MartinStoichkov
Community Legend
1282 Views
1 replies
1 likes
I recently had to get a new iPhone and when I re downloaded Spotify it will not let me click on the login button no matter how many times I touch it. How do I fix this?
Casual Listener
I recently had to get a new iPhone and when I re downloaded Spotify it will not let me click on the login button no matter how many times I touch it. How do I fix this?
ellen221
Casual Listener
318 Views
1 replies
0 likes
whenever i am using spotify to play music for my yoga students, my son often turns on his spotify and suddenly we are listening to his loud music instead of peaceful yoga sounds. Why cant we both listen at the same time on two different devices to di...
Newbie
whenever i am using spotify to play music for my yoga students, my son often turns on his spotify and suddenly we are listening to his loud music instead of peaceful yoga sounds. Why ...
richmondimage
Newbie
367 Views
1 replies
0 likes
Hi, Is there any plans to support the full range of carplay that iOS 10.3 has introduced? ie There is an Up Next option in Apple Music as well as a clickable region that allows you to look at the artists album tracks? Without doubt Spotify is so much...
Music Fan
Hi, Is there any plans to support the full range of carplay that iOS 10.3 has introduced? ie There is an Up Next option in Apple Music as well as a clickable region that allows you ...
456 Views
0 replies
3 likes
When I enter my email address and my password on the app it says "error 404" while my account is working because on safari I can connect without any problem, it does that for a few weeks now, and I already tried to reinstall the app multiple times.
Newbie
When I enter my email address and my password on the app it says "error 404" while my account is working because on safari I can connect without any problem, it does that for a few weeks now, and I a...
Mara_F
Roadie
342 Views
1 replies
0 likes
Has anyone else noticed whether it be their songs list or any of their playlists that shuffle feature plays the same songs all the time? It's to the point where I can almost guess which song is going to play next. I have prenium if that makes a diffe...
Newbie
Has anyone else noticed whether it be their songs list or any of their playlists that shuffle feature plays the same songs all the time? It's to the point where I can almost guess which song is going...
Mara_F
Roadie
553 Views
1 replies
0 likes
My spotify app will not stay open for more than 30 seconds when trying to save music to my iphone. it gets through about 3 songs and then crashes. I have an iphone 6 64gb. Literally can't download music unless I sit and watch and reopen everytime it ...
Newbie
My spotify app will not stay open for more than 30 seconds when trying to save music to my iphone. it gets through about 3 songs and then crashes. I have an iphone 6 64gb. Literally can't download mu...
wakeblake
Casual Listener
881 Views
1 replies
0 likes
Hello All, I have a premium subscription and I have my wife as a family member. In my IPhone 6 (with the last firmware) the Spotify app (8.0.0.529) list all devices in my network correctly. But in my wife's IPhone 6 (with the lat firmware) the device...
Casual Listener
Hello All, I have a premium subscription and I have my wife as a family member. In my IPhone 6 (with the last firmware) the Spotify app (8.0.0.529) list all devices in my network correctly. ...
Mara_F
Roadie
607 Views
1 replies
0 likes
Greetings, Recently, I bought a Spotify Premium for the offline listening. But, sometimes it feels like Spotify still using my data even the whole playlist is downloaded. Just googled about this situation and it looks like the offline mode is gone fo...
Regular
Greetings, Recently, I bought a Spotify Premium for the offline listening. But, sometimes it feels like Spotify still using my data even the whole playlist is downloaded. Just googled about ...
Mara_F
Roadie
647 Views
1 replies
0 likes
Why can I no longer listen to my music on planes? In November it worked fine, this time going on a long flight Is just said Spotify was offline and I couldn't play my downloaded music.
Newbie
Why can I no longer listen to my music on planes? In November it worked fine, this time going on a long flight Is just said Spotify was offline and I couldn't play my downloaded music.
Mara_F
Roadie
1089 Views
1 replies
0 likes
i've 2 facebook accounts on my iPhone and am unable to login to Spotify with the correct facebook account which is linked to my premium Spotify account. Spotify keeps directing me to the facebook account for free service. i've tried logging out of ea...
Newbie
i've 2 facebook accounts on my iPhone and am unable to login to Spotify with the correct facebook account which is linked to my premium Spotify account. Spotify keeps directing me to the facebook acc...
Mara_F
Roadie
901 Views
1 replies
0 likes
I got a new 6S and I'm trying to log in to Spotify app. I get this error message every time I put in username and PW. I'm not trying to create an account, I'm trying to login. And it keeps telling me this. Changed my PW in case. Still won't log me in...
Newbie
I got a new 6S and I'm trying to log in to Spotify app. I get this error message every time I put in username and PW. I'm not trying to create an account, I'm trying to login. And it keeps telling me...
Maxim
Spotify Star
736 Views
1 replies
0 likes
Love spotify, especially to make mixes for long car drives.However, lately, when I use offline mode (assuming this is the best option for driving to avoid uninterupted listening), the track will stop point blank after a couple seconds, which is infur...
Casual Listener
Love spotify, especially to make mixes for long car drives. However, lately, when I use offline mode (assuming this is the best option for driving to avoid uninterupted listening), the track will st...
derektakiaferro
Casual Listener
45211 Views
17 replies
4 likes
I had my Spotify starred playlist as available offline so whenever I add new songs, they download automatically. Now when I add songs to My Music, they dont sync offline automatically, how can this be re-enabled so songs from My Music are synced? tha...
Regular
I had my Spotify starred playlist as available offline so whenever I add new songs, they download automatically. Now when I add songs to My Music, they dont sync offline automatically, how...
oorhunturan
Casual Listener
8034 Views
12 replies
18 likes
I deleted some songs from my playlist using the desktop application but they are still on my playlist when I look at it using the mobile app. On the desktop version there are 2,788 songs with 193 hours, but on the mobile app there is 203 hours. Is th...
Casual Listener
I deleted some songs from my playlist using the desktop application but they are still on my playlist when I look at it using the mobile app. On the desktop version there are 2,788 songs wi...
395 Views
0 replies
0 likes
Hey Spotify Team. Since a couple of weeks its not possible to play musik on my IPhone (6s) especially not when moving (walking etc). As soon as I lower down the phone or place it in my pocket it starts skipping songs. When I close the app and place i...
Newbie
Hey Spotify Team. Since a couple of weeks its not possible to play musik on my IPhone (6s) especially not when moving (walking etc). As soon as I lower down the phone or place it in my pocke...
iTeo
Newbie
739 Views
1 replies
1 likes
Since 2 november update my Spotify app on my Iphone 6s IoS 10 crashes when connecting to wifi. Already removed en reinstalled App, did not provide any solution. Please help me out.
Newbie
Since 2 november update my Spotify app on my Iphone 6s IoS 10 crashes when connecting to wifi. Already removed en reinstalled App, did not provide any solution. Please help me out.
HelsBellsN16
Newbie
606 Views
1 replies
0 likes
Since I changed to iPhone 7 none of my playlists show on my phone any more. The playlist section is simply empty. They show on all my other devices. Updating the app didn't help.
Casual Listener
Since I changed to iPhone 7 none of my playlists show on my phone any more. The playlist section is simply empty. They show on all my other devices. Updating the app didn't help.
polaroidgrrl
Casual Listener
655 Views
2 replies
0 likes
After updating the Spotify app on iPhone the song list that is displayed on iDrive 5.0 is limited to 209 songs. I have tried reinstalling etc. but this does not change. I have over 2000 songs downloaded to choose from. I can still access all these by...
Casual Listener
After updating the Spotify app on iPhone the song list that is displayed on iDrive 5.0 is limited to 209 songs. I have tried reinstalling etc. but this does not change. I have over 2000 songs downloa...
416 Views
0 replies
0 likes
I was listening to a song and thought of queuing another song so I searched for the artist and when I tapped the artist Spotify crashed. I tried restarting the app, the phone but it still crashes.Setup:iPhone 7Spotify 8.0.0Spotify Premium account
Casual Listener
I was listening to a song and thought of queuing another song so I searched for the artist and when I tapped the artist Spotify crashed. I tried restarting the app, the phone but it still crashes. ...
bkoskinen
Casual Listener
1067 Views
2 replies
1 likes