Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243236 Views

27 replies

5 likes

  • 243236 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126845 Views

119 replies

13 likes

Other
  • 126845 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3056 Views

0 replies

0 likes

iOS
  • 3056 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308157 Views

62 replies

16 likes

  • 308157 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132294 Views

19 replies

38 likes

  • 132294 Views
  • 19 replies
  • 38 likes

Signed up for Premium; iPhone still shows FREE subscription

Looking for help. I signed up for PREMIUM on my laptop, but when I log in to Spotify on my iPhone, it's still only a FREE subscription. What am I failing to do? Thanks! dj

Visitor

Looking for help. I signed up for PREMIUM on my laptop, but when I log in to Spotify on my iPhone, it's still only a FREE subscription. What am I failing to do? Thanks! dj

Maxim

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect not connecting

Ok so this problem has been going on recently for the past couple of days. Whenever i'm playing on my PS4, and I try to connect my phone with spotify connect, all it says is "connecting" and it never connects after a good 10 seconds. I went to my PC ...

Casual Listener

Ok so this problem has been going on recently for the past couple of days. Whenever i'm playing on my PS4, and I try to connect my phone with spotify connect, all it says is "connecting" and it never...

Maxim

Spotify Star

2747 Views

7 replies

1 likes

bug
  • 2747 Views
  • 7 replies
  • 1 likes

What do you save?

I save all my music to 'Your music' and keep it available offline, and I don't make playlists as I have all my offline music in one place.However, thinking about storage, do you have 'Your music' saved offline or not? Or do you only save playlists of...

Roadie

I save all my music to 'Your music' and keep it available offline, and I don't make playlists as I have all my offline music in one place. However, thinking about storage, do you have 'Your music' s...

AdLadz

Roadie

1164 Views

4 replies

0 likes

Offline Content
Save Artists
  • 1164 Views
  • 4 replies
  • 0 likes

Spotify not Syncing songs from PC to iPhone

Hello, I have recently made a playlist with over 1500 songs on my PC, but when i go to my iphone with the same spotify account, it only shows that i have 400 songs on the playlist? ive tried adding more songs but its still stuck at 400 on my iphone, ...

Casual Listener

Hello, I have recently made a playlist with over 1500 songs on my PC, but when i go to my iphone with the same spotify account, it only shows that i have 400 songs on the playlist? ive tried adding m...

Predatory117

Casual Listener

638 Views

2 replies

0 likes

  • 638 Views
  • 2 replies
  • 0 likes

Spotify app not opening

My app won't open after the latest update?

Newbie

My app won't open after the latest update?

Bittencourt

Spotify Star

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Frozen app

Hello, the app on my iPhone says waiting. I can't delete it or open it. It looks like it did an update today, April 11th

Casual Listener

Hello, the app on my iPhone says waiting. I can't delete it or open it. It looks like it did an update today, April 11th

phk_xb

Casual Listener

901 Views

4 replies

0 likes

  • 901 Views
  • 4 replies
  • 0 likes

can't listen local files on iphone

i have a macbook and iphone, i am using spotify with both of them. I've downloaded my local music files on spotify app on macbook and sync with iphone with following the directions but i still can't listen on my iphone. what can i do?

Newbie

i have a macbook and iphone, i am using spotify with both of them. I've downloaded my local music files on spotify app on macbook and sync with iphone with following the directions but i still can't ...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Songs disappearing from my playlist, (over 100)

I have an issue with a rather large playlist of mine on my iPod, I recently had over 100 songs just up and vanish from my playlist (not undownloaded, just cut off at some random point without a trace). The last few days I've been on a bit of a new mu...

Casual Listener

I have an issue with a rather large playlist of mine on my iPod, I recently had over 100 songs just up and vanish from my playlist (not undownloaded, just cut off at some random point without a trace...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Queue in iPad App

Is it possible to view your song queue in the iPad app? and if not, can it be introduced soon please?

Newbie

Is it possible to view your song queue in the iPad app?   and if not, can it be introduced soon please?

user-removed

Not applicable

1010 Views

4 replies

1 likes

  • 1010 Views
  • 4 replies
  • 1 likes

connection broken

After 30 seconds listening to a song it says 'connection spotify broken' all the time and then it stops. I have a premium account. Tried login in and out. Nothing helps. What's wrong? Anybody?

Newbie

After 30 seconds listening to a song it says 'connection spotify broken' all the time and then it stops. I have a premium account. Tried login in and out. Nothing helps. What's wrong? Anybody?

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Daily mix error

My daily mix not working. On apple fully updated both app and phone iOS 6 mixes are in the folder but only 2 of them play mix 2 and 5 have problems playing mix 1 3 4 6.Any one have any ideas because I really want Play them. The error that comes up wh...

Casual Listener

My daily mix not working. On apple fully updated both app and phone iOS 6 mixes are in the folder but only 2 of them play mix 2 and 5 have problems playing mix 1 3 4 6. Any one have any ideas becaus...

user-removed

Not applicable

1242 Views

3 replies

0 likes

  • 1242 Views
  • 3 replies
  • 0 likes

Solved!! IOS - Playlists Loading

I don't know if anyone else is experiencing this particular issue since updating to 8.2.0.549 (or the update before), but when I go onto my iPhone and scroll down on a playlist, the Throbber (loading wheel) appears and I have to wait for the rest of ...

Roadie

I don't know if anyone else is experiencing this particular issue since updating to 8.2.0.549 (or the update before), but when I go onto my iPhone and scroll down on a playlist,&n...

scalv3rt

Roadie

2686 Views

13 replies

1 likes

  • 2686 Views
  • 13 replies
  • 1 likes

new chromecast not showing in devices

I just bought a new chromecast and installed it.It is working via Browser Plugin but not showing in the Spotify Devices section.Restarted all devices, reinstalled all devices .... nothing!Works on my Android but not on my Windows10.

Newbie

I just bought a new chromecast and installed it. It is working via Browser Plugin but not showing in the Spotify Devices section. Restarted all devices, reinstalled all devices .... nothing! Works...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Spotify App Search Problems

I'm having two Spotify issues when I listen on my iPhone. I've tried exiting and restarting, turning the phone off and on, uninstalling and reinstalling the app, but none of those fix the issue:1) Whenever I filter in My Songs, even after I've cleare...

Casual Listener

I'm having two Spotify issues when I listen on my iPhone. I've tried exiting and restarting, turning the phone off and on, uninstalling and reinstalling the app, but none of those fix the issue: 1) ...

gooeykaboui

Newbie

950 Views

2 replies

2 likes

  • 950 Views
  • 2 replies
  • 2 likes

Switched from iPhone 5 s to iPhone 7 and I lost one album.

I switched from iPhone 5s to iPhone 7. Everithing works fine but I cannot play (no sound) one album. All others play well. The one that doesn't work is a local album but a lot of the other albums are also local. I tried a lot of things but it plays o...

Casual Listener

I switched from iPhone 5s to iPhone 7. Everithing works fine but I cannot play (no sound) one album. All others play well. The one that doesn't work is a local album but a lot of the other albums are...

RobF1

Casual Listener

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

iPhone downloading EVERY song without download swipe....

My phone can play EVERY song i have saved in offline mode while my desktop can't. Which means somehow my iphone is downloading every song I save to my library. When i got to "Albums", only a few are marked with the green arrow - the ones which I have...

Casual Listener

My phone can play EVERY song i have saved in offline mode while my desktop can't. Which means somehow my iphone is downloading every song I save to my library. When i got to "Albums", only a few are ...

JoeysPlimsoles

Newbie

877 Views

1 replies

1 likes

  • 877 Views
  • 1 replies
  • 1 likes

Paid for premium on iTunes, can't change country

Paid for premium through iTunes and now it won't let me change my country. Help!!!

Casual Listener

Paid for premium through iTunes and now it won't let me change my country. Help!!!

Tritan3

Newbie

926 Views

3 replies

0 likes

  • 926 Views
  • 3 replies
  • 0 likes

How i get two columns back?

Hi, I have a problem. I see only one column in Spotify but before i see two. Where I can switch that setting back on? Thanks!

Casual Listener

Hi,   I have a problem. I see only one column in Spotify but before i see two. Where I can switch that setting back on?   Thanks!

Spotti60

Casual Listener

839 Views

4 replies

1 likes

  • 839 Views
  • 4 replies
  • 1 likes

Apple Carplay - Artists not showing up?

Hi there, Whenever I use spotify on Apple CarPlay, I'm unable to browse my Library by "Artist"? I'm able to see all my music when I browse by song, but for some reason whenever I try to filter by artist, none of my music shows up. Has anyone had this...

Newbie

Hi there,   Whenever I use spotify on Apple CarPlay, I'm unable to browse my Library by "Artist"? I'm able to see all my music when I browse by song, but for some reason whenever I try to filt...

scottedavis

Casual Listener

5815 Views

7 replies

2 likes

  • 5815 Views
  • 7 replies
  • 2 likes

Not Receiving Any Push Notifications

I used to receive push notifications for new releases from artists I followed, but for a while now this has not been the case. I've activated "New Music" notifications in Spotify's settings as well as Banner notifications for Spotify in the iOS setti...

Regular

I used to receive push notifications for new releases from artists I followed, but for a while now this has not been the case. I've activated "New Music" notifications in Spotify's settings as well a...

MattSuda

Spotify Star

897 Views

1 replies

1 likes

  • 897 Views
  • 1 replies
  • 1 likes