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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47917 Views
  • 15 replies
  • 36 likes
  • 47917 Views
  • 15 replies
  • 36 likes

Superuser Contribution Syncing local files to iPhone won't work no matte what I do

I've followed 5 different tutorials perfectly and nothing worked. I've turned off firewall both in and out of my computer, I've tried every combination of hitting download and being offline and restarted the app on both my computer and phone several ...

  • Newbie
  • I've followed 5 different tutorials perfectly and nothing worked. I've turned off firewall both in and out of my computer, I've tried every combination of hitting download and being offline and resta...
  • Erika
  • Roadie
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting Premium on my iPhone

I signed up for Spotify Premuim about a month ago and so far everything has been great. However, today I notcied that Spotify had cached over 1 GB of data on my phone, understandably, as I listen to a lot of music. In the past, the way to fix this pr...

  • Newbie
  • I signed up for Spotify Premuim about a month ago and so far everything has been great.  However, today I notcied that Spotify had cached over 1 GB of data on my phone, understandably, as I li...
  • Erika
  • Roadie
  • 383 Views
  • 4 replies
  • 0 likes
  • 383 Views
  • 4 replies
  • 0 likes

7.8.0.404 -- Not allowing for peer-2-peer sharing and NO INBOX???

Both on my iphone and my desktop application, I don't have/can't find my inbox plus it's not allowing me to share playlists/songs to other, specific users through Spotify. What gives???? Need my collabortive playlists!

  • Casual Listener
  • Both on my iphone and my desktop application, I don't have/can't find my inbox plus it's not allowing me to share playlists/songs to other, specific users through Spotify.  What gives???? Need m...
  • RoxyRedhead21
  • Newbie
  • 387 Views
  • 2 replies
  • 2 likes
  • 387 Views
  • 2 replies
  • 2 likes

Randomly pausing and skipping tracks

The last couple of weeks spotify (on Iphone 6s/ios10) randomly pauses and/or skips tracks while in my pocket. Extremely annoying! I have tried reinstalling the spotify app, turned off crossfade and gapless playback. Does ot seem to matter if I'm on w...

  • Newbie
  • The last couple of weeks spotify (on Iphone 6s/ios10) randomly pauses and/or skips tracks while in my pocket. Extremely annoying!  I have tried reinstalling the spotify app, turned off crossf...
  • LionLink
  • Casual Listener
  • 623 Views
  • 2 replies
  • 0 likes
  • 623 Views
  • 2 replies
  • 0 likes

Shuffling when shuffle isn't on

I'm a premium user and one day my songs just started playing shuffled on their own. It's actually not 100% shuffled, the artists still go in order it's just the songs from each artist that are shuffled. In the images you can see the songs in "up next...

  • Newbie
  • I'm a premium user and one day my songs just started playing shuffled on their own. It's actually not 100% shuffled, the artists still go in order it's just the songs from each artist that are shuffl...
  • Bittencourt
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Confused playback

I have a family account. Tonight, I was listening to music when suddenly Spotify identified my phone as my daughter's and started playing her music over my phone.Thoughts?

  • Newbie
  • I have a family account. Tonight, I was listening to music when suddenly Spotify identified my phone as my daughter's and started playing her music over my phone. Thoughts?
  • Bittencourt
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Can't log into Spotify on my new iPhone 5

When I select 'log in' and enter my account details, it states that I have already created an account with this email address and the log in failed. Can anybody suggest how I can overcome this as these are my log in account details?

  • Casual Listener
  • When I select 'log in' and enter my account details, it states that I have already created an account with this email address and the log in failed.   Can anybody suggest how I can overcome th...
  • Maxim
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! I keep getting logged out?

My Spotify keeps randomly logging me out forcing me to re download over 2000 songs. Thinking about canceling my premium subscription if this keeps happening.

  • Casual Listener
  • My Spotify keeps randomly logging me out forcing me to re download over 2000 songs. Thinking about canceling my premium subscription if this keeps happening.
  • Hubo
  • Community Legend
  • 1660 Views
  • 3 replies
  • 0 likes
  • 1660 Views
  • 3 replies
  • 0 likes

iOS Homepage not updating

Hi everyone - the spotify homepage in my app will not update... and it hasn't updated for about a month (still showing old facebook profile picture, asking me to "jump back in" to christmas playlists, and suggesting that I listen to my top songs of 2...

  • Casual Listener
  • Hi everyone - the spotify homepage in my app will not update... and it hasn't updated for about a month (still showing old facebook profile picture, asking me to "jump back in" to christmas play...
  • swedeeb
  • Newbie
  • 616 Views
  • 1 replies
  • 1 likes
  • Homepage
    iOS
    Update
  • 616 Views
  • 1 replies
  • 1 likes

Cannot Sync files to iPhone 6s

I have previously synced a couple of local songs from my computer to my playlists, and when I pulled up the playlist on my phone I was able to listen to them. Recently I tried to add a few more songs using the same process and the songs will show up ...

  • Newbie
  • I have previously synced a couple of local songs from my computer to my playlists, and when I pulled up the playlist on my phone I was able to listen to them. Recently I tried to add a few more songs...
  • 303 Views
  • 0 replies
  • 1 likes
  • 303 Views
  • 0 replies
  • 1 likes

Iphone notifications for new inbox message not working

iphone push notification stopped working. Used to work flawlessly as friends would send songs or reply to songs I sent to them. I would even receive a nice notification on my apple watch. For some reason all notifications have stopped. I won't know I...

  • Casual Listener
  • iphone push notification stopped working.  Used to work flawlessly as friends would send songs or reply to songs I sent to them.  I would even receive a nice notification on my apple watch....
  • Alexiatran
  • Casual Listener
  • 1096 Views
  • 2 replies
  • 3 likes
  • inbox
    iOS
    messages
  • 1096 Views
  • 2 replies
  • 3 likes

Playlists can not be Public AND collaborative?

If I press "Make non-collaborative" then the option to "make public" appears. So I make public. But then when I press "make collaborative" again, it goes back to secret. This is stupid annoying, seems like a very basic feature is buggy

  • Casual Listener
  • If I press "Make non-collaborative" then the option to "make public" appears. So I make public. But then when I press "make collaborative" again, it goes back to secret. This is stupid annoying, s...
  • Catee
  • Community Legend
  • 608 Views
  • 5 replies
  • 0 likes
  • 608 Views
  • 5 replies
  • 0 likes

Erro no pagamento

Eu coloquei o número do cartão de crédito e finalizei o pagamento, mas a página do ficou carregando e não sou mais dali. Então fechei a página e agora o pagamento foi aceito mas não consta nada na minha conta, e continuo com o plano free.

  • Casual Listener
  • Eu coloquei o número do cartão de crédito e finalizei o pagamento, mas a página do ficou carregando e não sou mais dali. Então fechei a página e agora o pagamento foi aceito mas não consta nada na mi...
  • Bittencourt
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Been Charged twice and don't have premium still

Spotify Charged my debit card twice and I don't have premium on my card. Can I get a refund or something? This is terrible customer service just saying.

  • Visitor
  • Spotify Charged my debit card twice and I don't have premium on my card. Can I get a refund or something? This is terrible customer service just saying.
  • Maxim
  • Spotify Star
  • 365 Views
  • 5 replies
  • 0 likes
  • 365 Views
  • 5 replies
  • 0 likes

Solved!! Spotify playing on more than one device.

Why doesn't spotify allow premium users to play on more than one device at a time? It's crazy that you have to get a subscription for each family member to make sure the music isn't stoppped all the time. I understand that it can't be an unlimited am...

  • Newbie
  • Why doesn't spotify allow premium users to play on more than one device at a time? It's crazy that you have to get a subscription for each family member to make sure the music isn't stoppped all the ...
  • deovas
  • Casual Listener
  • 14931 Views
  • 15 replies
  • 4 likes
  • 14931 Views
  • 15 replies
  • 4 likes

iOS Mobile App - Inbox Feature Missing

Is there any way to access your inbox via the mobile app? I thought there used to be a bell icon that let you view your messages.

  • Newbie
  • Is there any way to access your inbox via the mobile app?  I thought there used to be a bell icon that let you view your messages.
  • Maxim
  • Spotify Star
  • 863 Views
  • 1 replies
  • 0 likes
  • 863 Views
  • 1 replies
  • 0 likes

Spotify automaticly stops or continue a song

My spotify is random stopping my songs or continue to the next song or go back to the last played some. Often it continues a song worh 10 seconds. I am doing nothing, nothing on my iphone or on my in-ears either

  • Casual Listener
  • My spotify is random stopping my songs or continue to the next song or go back to the last played some. Often it continues a song worh 10 seconds. I am doing nothing, nothing on my iphone or on my in...
  • Hubo
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

[iOS] Siri Integration with the iOS 10 Siri Developer API

Está esquentado meu iPhone quando estou entrando na navegação online Oq está acontecendo? Spotify agora é ferro de passar Roupa?

  • Newbie
  • Está esquentado meu iPhone quando estou entrando na navegação online Oq está acontecendo? Spotify agora é ferro de passar Roupa?
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Starbucks Linking

I am unable to link my Starbucks app with Spotify. Every time I try to connect to Spotify from my Starbucks app it briefly opens the Spotify app and flashes a check mark and then reopens Starbucks app and it shows the account not linked. I've tried l...

  • Casual Listener
  • I am unable to link my Starbucks app with Spotify. Every time I try to connect to Spotify from my Starbucks app it briefly opens the Spotify app and flashes a check mark and then reopens Starbucks ap...
  • itu_
  • Community Legend
  • 815 Views
  • 3 replies
  • 1 likes
  • 815 Views
  • 3 replies
  • 1 likes