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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232528 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114114 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303924 Views

61 replies

16 likes

  • 303924 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129651 Views

19 replies

38 likes

  • 129651 Views
  • 19 replies
  • 38 likes

Shuffle several playlists in a map

Since the last update I can't shuffle the playlists that are in one map. If I go to the desktop version it is still possible but not on my iPhone 7+ (version: 8.1.0.623). I do have a premium account.Thanks for any solution!

Casual Listener

Since the last update I can't shuffle the playlists that are in one map. If I go to the desktop version it is still possible but not on my iPhone 7+ (version: 8.1.0.623). I do have a premium account....

MattSuda

Spotify Star

2200 Views

8 replies

4 likes

  • 2200 Views
  • 8 replies
  • 4 likes

Music deleted. Don't buy premium.

Today I started a cross country road trip. As I went to use Spotify to play music I realized all of my downloaded music was deleted. This is the second time it has happened to me on a road trip where I don't have access to internet until I'm in a hot...

Newbie

Today I started a cross country road trip. As I went to use Spotify to play music I realized all of my downloaded music was deleted. This is the second time it has happened to me on a road trip where...

MattSuda

Spotify Star

812 Views

5 replies

0 likes

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  • 5 replies
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HELP!

1. Why in the section of artist only shows me the artist that I follow and not the ones that I download?2. How can I download one song offline in a playlist or album but only that song, not the complete album?

Newbie

1. Why in the section of artist only shows me the artist that I follow and not the ones that I download? 2. How can I download one song offline in a playlist or album but only that song, not the com...

MartinStoichkov

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Lost functionality after latest update iOS 8.1.0.623

After last update it's no longer possible to search for, for example an artist, in many playlists at the same time (in the same folder). Can you please re-add this functionality in a coming update? I miss it!

Newbie

After last update it's no longer possible to search for, for example an artist, in many playlists at the same time (in the same folder). Can you please re-add this functionality in a coming update? I...

MattSuda

Spotify Star

759 Views

1 replies

1 likes

  • 759 Views
  • 1 replies
  • 1 likes

Explicit Versions

Good afternoon, I am facing difficulties in relation to the explicit versions, the songs in the explained versions are censored

Newbie

Good afternoon, I am facing difficulties in relation to the explicit versions, the songs in the explained versions are censored

MattSuda

Spotify Star

603 Views

1 replies

0 likes

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  • 1 replies
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Spotify censors songs on iPhone but does not on the exact same song on Mac. Help!

When playing a song on mac, it plays explicit as normal. I pause the song, open Spotify on my phone and it shows me where I left in that same song. On my mac, it recognizes that the music is playing through my phone. I rewind in that same song that I...

Newbie

When playing a song on mac, it plays explicit as normal. I pause the song, open Spotify on my phone and it shows me where I left in that same song. On my mac, it recognizes that the music is playing ...

MattSuda

Spotify Star

685 Views

1 replies

0 likes

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  • 1 replies
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Account on iOs gets hijacked

I have a premium account and am running version 6.8.0.3786 on an iPhone 6S. I keep getting the issue where my account gets hijacked by some foreign user. I already kicked off all other users and changed my FB password. They still keep hijacking my ac...

Newbie

I have a premium account and am running version 6.8.0.3786 on an iPhone 6S.  I keep getting the issue where my account gets hijacked by some foreign user.  I already kicked off all other us...

MattSuda

Spotify Star

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
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How to connect Spotify in Pioneer

Hi All, I need some advice here... I use Samsung Galaxy Note 5 and Iphone 7, and i want to play spotify on my car audio (Pioneeer AVH-X585 BT).I can play music with Spotify, but it connect as Bluetooth Audio, or Ipod Music, and I cant browse or choos...

Newbie

Hi All,  I need some advice here... 🙂 I use Samsung Galaxy Note 5 and Iphone 7, and i want to play spotify on my car audio (Pioneeer AVH-X585 BT). I can play music with Spotify, but it conne...

897 Views

0 replies

1 likes

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Songs/Albums disappeared?

Hello! On my phone, a lot of my songs just disappeared. I search for the album and it's not there, steaming or downloaded. I went on the Spotify Webplayer and found this: (Attachment). What's going on? I can't play any of those grayed out songs, let ...

Casual Listener

Hello!   On my phone, a lot of my songs just disappeared. I search for the album and it's not there, steaming or downloaded. I went on the Spotify Webplayer and found this: (Attachment). ...

MattSuda

Spotify Star

686 Views

1 replies

0 likes

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  • 1 replies
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[iPhone] 'Remove' song from playlist ability

I mainly use spotify on my iphone on the go. I love to listen to playlists but often just add whole albums to playlists as it is quicker. But I'd REALLY love to be able to delete or 'remove' songs from playlists as i'm listening back to them, to remo...

Casual Listener

I mainly use spotify on my iphone on the go. I love to listen to playlists but often just add whole albums to playlists as it is quicker. But I'd REALLY love to be able to delete or 'remove' songs fr...

MattSuda

Spotify Star

946 Views

1 replies

0 likes

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  • 1 replies
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Cannot find songs dragged onto desktop and now playlist is empty!

I was trying to drag the names of the songs in my playlist onto my Mac desktop. Now they are not on the desktop, and the playlist is empty! Is there anyway to find these songs? I really just need the names, so I can recreate the list. I worked so har...

Casual Listener

I was trying to drag the names of the songs in my playlist onto my Mac desktop.  Now they are not on the desktop, and the playlist is empty!  Is there anyway to find these songs?  I re...

MattSuda

Spotify Star

474 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Song unavailable?

I have been having an ongoing issue for the last few days with Spotify showing song unavailable for a large amount of songs from one particular artist. Any suggestions on how to fix it?

Newbie

I have been having an ongoing issue for the last few days with Spotify showing song unavailable for a large amount of songs from one particular artist. Any suggestions on how to fix it?

MattSuda

Spotify Star

1717 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Devices disappeared

I listen on my iPad @ home & use phone as a remote. Now I can't. Apps up to date

Newbie

I listen on my iPad @ home & use phone as a remote. Now I can't. Apps up to date

MattSuda

Spotify Star

1417 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Using Spotify in Mexico

I am getting married on a beach in Mexico. I was wandering if I can use my spotify list as my DJ? Will spotify work in Mexico, I usually keep my phone in airplane mode and only listen to itunes but I prefer spotify. I need it to be reliable if this i...

Casual Listener

I am getting married on a beach in Mexico. I was wandering if I can use my spotify list as my DJ? Will spotify work in Mexico, I usually keep my phone in airplane mode and only listen to itunes but I...

MattSuda

Spotify Star

9667 Views

3 replies

0 likes

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  • 3 replies
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Solved!! New iPhone - difficulties logging in

Hi there, I have a new iPhone. I downloaded the Spotify App and I click on the "Already a user? Log In" button. When I enter my email and password on the next screen, it comes up with an error message: "You've already created an account with this ema...

Casual Listener

Hi there, I have a new iPhone.  I downloaded the Spotify App and I click on the "Already a user?  Log In" button.  When I enter my email and password on the next screen, it comes up wi...

pelirroja-sg

Casual Listener

706 Views

2 replies

0 likes

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  • 2 replies
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After cancelling a search in my library my spotify keeps playing the same song on loop - queue prob

My problem is a bit weird and I'm not totally sure how to describe it, but I will try my best. I have about 900 songs on my Spotify currently loaded into my library. If I were to press "shuffle play" my songs would proceed as normal but ifif I wanted...

Newbie

My problem is a bit weird and I'm not totally sure how to describe it, but I will try my best.   I have about 900 songs on my Spotify currently loaded into my library. If I were to press "shuf...

MattSuda

Spotify Star

667 Views

1 replies

1 likes

  • 667 Views
  • 1 replies
  • 1 likes

Spotify app for the roku tv

Hello all!I've had an issue pop up on the Spotify app on the tv. I don't know if this is Spotify changing things. But just recently when I've gone onto the tv app. The 'playlist' and 'starred' option has disappear on the app itself. On a side note: T...

Newbie

Hello all! I've had an issue pop up on the Spotify app on the tv. I don't know if this is Spotify changing things. But just recently when I've gone onto the tv app. The 'playlist' and 'starred' op...

MattSuda

Spotify Star

519 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Starting Spotify causes ios 10 to reboot

Since upgrading to the latest spotify and ios 10.02 after about 20 seconds of spotify being open the phone reboots itselfI've removed spotify hard reboot and reinstalled but no change. No other apps have this problemDoesnt matter if i start audio pla...

Regular

Since upgrading to the latest spotify and ios 10.02 after about 20 seconds of spotify being open the phone reboots itself I've removed spotify hard reboot and reinstalled but no change. No other a...

Davel2

Regular

1228 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! aderi a promoção do final de ano e minha conta só passou um mês no Premium. Como entro em contato???

aderi a promoção do final de ano e minha conta só passou um mês no Premium. Como entro em contato??? ja mandei e-mail e ninguem responde!!!0 de suporte esse app

Newbie

aderi a promoção do final de ano e minha conta só passou um mês no Premium. Como entro em contato??? ja mandei e-mail e ninguem responde!!! 0 de suporte esse app 

dal10cortivo

Casual Listener

673 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Album Artwork Fiasco

I am using Spotify Premium and save abums for offline listening. Unto now, I had no problems but now when I swithch to offline mode on my iPhone, I can no longer see album artworks. How to do I continue to view artworks on iPhone in offline mode.

Newbie

I am using Spotify Premium and save abums for offline listening. Unto now, I had no problems but now when I swithch to offline mode on my iPhone, I can no longer see album artworks.   How to...

Ebel

Newbie

5026 Views

14 replies

2 likes

  • 5026 Views
  • 14 replies
  • 2 likes