Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43379 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109074 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437838 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301899 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello all!I've had an issue pop up on the Spotify app on the tv. I don't know if this is Spotify changing things. But just recently when I've gone onto the tv app. The 'playlist' and 'starred' option has disappear on the app itself. On a side note: T...
Hello all! I've had an issue pop up on the Spotify app on the tv. I don't know if this is Spotify changing things. But just recently when I've gone onto the tv app. The 'playlist' and 'starred' op...
Spotify Star
508 Views
1 replies
0 likes
Since upgrading to the latest spotify and ios 10.02 after about 20 seconds of spotify being open the phone reboots itselfI've removed spotify hard reboot and reinstalled but no change. No other apps have this problemDoesnt matter if i start audio pla...
Since upgrading to the latest spotify and ios 10.02 after about 20 seconds of spotify being open the phone reboots itself I've removed spotify hard reboot and reinstalled but no change. No other a...
Regular
1217 Views
5 replies
0 likes
aderi a promoção do final de ano e minha conta só passou um mês no Premium. Como entro em contato??? ja mandei e-mail e ninguem responde!!!0 de suporte esse app
aderi a promoção do final de ano e minha conta só passou um mês no Premium. Como entro em contato??? ja mandei e-mail e ninguem responde!!! 0 de suporte esse app
Casual Listener
666 Views
2 replies
0 likes
I am using Spotify Premium and save abums for offline listening. Unto now, I had no problems but now when I swithch to offline mode on my iPhone, I can no longer see album artworks. How to do I continue to view artworks on iPhone in offline mode.
I am using Spotify Premium and save abums for offline listening. Unto now, I had no problems but now when I swithch to offline mode on my iPhone, I can no longer see album artworks. How to...
Newbie
5002 Views
14 replies
2 likes
Hi,my Spotify on iPhone started to act weird recently – whenever I browse through my saved albums, it does not show the full tracklist and therefore I'm not able to download the whole album. It usually shows only 1-5 songs. Any ideas what's wrong?Tha...
Hi, my Spotify on iPhone started to act weird recently – whenever I browse through my saved albums, it does not show the full tracklist and therefore I'm not able to download the whole album. I...
384 Views
0 replies
0 likes
I had over 100 songs in my library, and I was listening to music once and accidentally hit the download button which deleted all of my music. It won't let even 2 songs download before saying my phone is out of storage. I deleted almost everything els...
I had over 100 songs in my library, and I was listening to music once and accidentally hit the download button which deleted all of my music. It won't let even 2 songs download before saying my phone...
409 Views
0 replies
0 likes
Hello, unfortunately Spotify connects to my chromecast audio with the latest firmware from both my iPhone 6 and my iPad air, but everytime I switch or skip the track, Spotify stops playing and automatically switches to pause mode. Like this, Spotify ...
Hello, unfortunately Spotify connects to my chromecast audio with the latest firmware from both my iPhone 6 and my iPad air, but everytime I switch or skip the track, Spotify stops playing a...
Newbie
3943 Views
14 replies
3 likes
I don't understand how to undownload songs. When I click the slider and it goes back to "download" instead of "downloaded" the songs remain with green downloaded arrrows and they are playable even with no connection of any kind. This is true for rece...
I don't understand how to undownload songs. When I click the slider and it goes back to "download" instead of "downloaded" the songs remain with green downloaded arrrows and they are playable e...
466 Views
0 replies
0 likes
I've just got spotify premium and new to this.I drive a vw golf 2016 with carplay and with apple music it would dispay all my albums on the car media touchscreen and I could access all music safely through blue tooth on the carscreen.I have tried bot...
I've just got spotify premium and new to this.I drive a vw golf 2016 with carplay and with apple music it would dispay all my albums on the car media touchscreen and I could access all music safely t...
539 Views
0 replies
0 likes
Hi.I am trying to play songs from a playlist. Shuffle play works ok (shuffles songs from within the playlist). After fully playing one song though, it plays a song not from that specific playlist. Digging around, it seems to be playing songs from an ...
Hi. I am trying to play songs from a playlist. Shuffle play works ok (shuffles songs from within the playlist). After fully playing one song though, it plays a song not from that specific playlist. ...
Newbie
1802 Views
4 replies
3 likes
When trying to log into my spotify on the iPhone app, it becomes frozen and wont let me type or even click anything.I've already tried deleting the app and reinstalling it as well as restarting my iPhone. I have the iPhone 6 on ios 10.2.1 and a premi...
When trying to log into my spotify on the iPhone app, it becomes frozen and wont let me type or even click anything. I've already tried deleting the app and reinstalling it as well as restartin...
Community Legend
901 Views
3 replies
0 likes
i was using my laptop to control spotify on my phone and i had a song on repeat. i am not currently using my laptop to control it, because now—on my phone—i will shuffle my playlist and the song will just keep repeating as it is stuck. i have turned ...
i was using my laptop to control spotify on my phone and i had a song on repeat. i am not currently using my laptop to control it, because now—on my phone—i will shuffle my playlist and the song will...
Spotify Star
6508 Views
1 replies
0 likes
When using spotify on my iOS device to control spotify on my mac i am able to use the volumecontrol of the iPhone to control the volume of this system. Downside of this function is that it also turns the volume up (or way down) on my iPhone itself. W...
When using spotify on my iOS device to control spotify on my mac i am able to use the volumecontrol of the iPhone to control the volume of this system. Downside of this function is that it also turns...
Spotify Star
17799 Views
1 replies
4 likes
This is one of my favorite songs and I hear it on repeat everyday. I woke up today and saw it was gone. The song is not even on YouTube. Can someone please tell me why it's gone?
This is one of my favorite songs and I hear it on repeat everyday. I woke up today and saw it was gone. The song is not even on YouTube. Can someone please tell me why it's gone?
Spotify Star
40180 Views
2 replies
8 likes
hello, i have recntly found my ipod nano 6th generation and i was wondering if i could put my spotify music into my ipod. however, when i drag the app into my ipod file,the ipod shows that it is syncing. but when i remove the cable, it is the exactly...
hello, i have recntly found my ipod nano 6th generation and i was wondering if i could put my spotify music into my ipod. however, when i drag the app into my ipod file,t...
Spotify Star
5679 Views
1 replies
0 likes
The volume is now controlled with the iPhone volume buttons on the side. That's no problem except it controls the volume when the app is in the background. So, if I'm playing music to my home receiver from the app and I go out of the app to a voicema...
The volume is now controlled with the iPhone volume buttons on the side. That's no problem except it controls the volume when the app is in the background. So, if I'm playing music to my home receive...
Spotify Star
15688 Views
1 replies
3 likes
Hi!I'm experiencing problems with removed songs. I have a huge playlist (1000+ songs) and recently have noticed that some of the songs are unavailable in the play queue even though they don't exist in spotify anymore. I checked my playlist and from a...
Hi! I'm experiencing problems with removed songs. I have a huge playlist (1000+ songs) and recently have noticed that some of the songs are unavailable in the play queue even though they don't exist...
Spotify Star
1852 Views
1 replies
0 likes
Why can't I choose the song I want on my playlist? Why do I have to push the shuffle button inorder to play the songs?? I have and IPhone so if you guys know, please help. Thanks!
Why can't I choose the song I want on my playlist? Why do I have to push the shuffle button inorder to play the songs?? I have and IPhone so if you guys know, please help. Thanks!
Spotify Star
549 Views
1 replies
0 likes
For some weird reason Harry Styles's new song is missing from my spotify like when i search or when i look on the New Muaic Friday playlist but all my friends have it!! help!!!!
For some weird reason Harry Styles's new song is missing from my spotify like when i search or when i look on the New Muaic Friday playlist but all my friends have it!! help!!!!
Spotify Star
1474 Views
3 replies
0 likes
I have premium account, but i still can not search for songs when i am not connected to wifi. is there a way to change that?
I have premium account, but i still can not search for songs when i am not connected to wifi. is there a way to change that?
Spotify Star
1067 Views
1 replies
0 likes
