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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43811 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109408 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

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Solved!! Missing Song

For some weird reason Harry Styles's new song is missing from my spotify like when i search or when i look on the New Muaic Friday playlist but all my friends have it!! help!!!!

Newbie

For some weird reason Harry Styles's new song is missing from my spotify like when i search or when i look on the New Muaic Friday playlist but all my friends have it!! help!!!!

MattSuda

Spotify Star

1474 Views

3 replies

0 likes

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search in offline mode

I have premium account, but i still can not search for songs when i am not connected to wifi. is there a way to change that?

Newbie

I have premium account, but i still can not search for songs when i am not connected to wifi. is there a way to change that? 

MattSuda

Spotify Star

1067 Views

1 replies

0 likes

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Superuser Contribution Problemas con las descargas

Hola, tengo Spotify Premium y descargo las canciones para escucharlas cuando estoy offline y más de 30 canciones se reproducen de manera incompleta. Me toca pasar a otra canción... a que se debe esa descarga incompleta?

Newbie

Hola, tengo Spotify Premium y descargo las canciones para escucharlas cuando estoy offline y más de 30 canciones se reproducen de manera incompleta. Me toca pasar a otra canción... a que se debe esa ...

Karla_camacho85

Newbie

927 Views

2 replies

0 likes

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Solved!! Spotify Community

How do i change my Profile picture in my iphone spotify device?

Casual Listener

How do i change my Profile picture in my iphone spotify device?

kejt_

Community Legend

654 Views

1 replies

0 likes

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Artist appears in "My Music" on Mac, Windows, iPad but not on iPhone

Hi, today I noticed that one artist and his albums are not listed in My Music on my iPhone. He appears on my Mac, Windows and the iPad version of Spotify but not on my Phone. I installed the newest version of Spotify on all devices as well as the lat...

Visitor

Hi,    today I noticed that one artist and his albums are not listed in My Music on my iPhone. He appears on my Mac, Windows and the iPad version of Spotify but not on my Phone. I install...

411 Views

0 replies

0 likes

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other city

I have a premium account in the Turkey . Can I use my premium account in the USA ¿ or I must pay to Spotify ¿ Because the countries have different currency also they have different price .

Newbie

I have a premium account in the Turkey . Can I use my premium account in the USA ¿ or I must pay to Spotify ¿ Because the countries have different currency also they have different price .

labelscollected

Community Legend

448 Views

1 replies

0 likes

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Spotify streaming ""downloaded"" songs again. Goodbye

Shorty before starting a 6-day trip tomorrow, I got a message from my service provider that I've maxed out my data again - but I've hardly used my phone for web browsing or other stuff in the last couple of days. Of course, it just had to be Spotify ...

Music Fan

Shorty before starting a 6-day trip tomorrow, I got a message from my service provider that I've maxed out my data again - but I've hardly used my phone for web browsing or other stuff in the last co...

481 Views

0 replies

0 likes

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Inbox Icon Missing with recent Update - Spotify Desktop App (Mac)

Since the most recent update, I can't find my inbox nor can I send anything via messages. Only option I see when I want to "share" is "Post To Followers"... Is the messaging feature returning anytime soon?? This was a great way to share music between...

Newbie

Since the most recent update, I can't find my inbox nor can I send anything via messages. Only option I see when I want to "share" is "Post To Followers"... Is the messaging feature returning anytime...

InboxedOut

Newbie

2564 Views

9 replies

4 likes

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  • 9 replies
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Not Shuffling

My spotify isn't shuffling (yes the shuffle icon is green). It just plays all of the songs in any playlist in order from top to bottom. Suggestions?

Casual Listener

My spotify isn't shuffling (yes the shuffle icon is green). It just plays all of the songs in any playlist in order from top to bottom. Suggestions?

sterlingw-8

Casual Listener

8398 Views

4 replies

0 likes

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Undo radio calibration??

Just started my daily mix and got curious about the button that is a circle with a line through it. I clicked it and it said it won't play that song anymore, but I like the song so I wanted to undo! Then I clicked the bar at the bottom saying never p...

Newbie

Just started my daily mix and got curious about the button that is a circle with a line through it. I clicked it and it said it won't play that song anymore, but I like the song so I wanted to undo! ...

379 Views

0 replies

0 likes

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Shuffle Playlist Doesn't Shuffle

When I try to shuffle a playlist on the iPhone app, it won't shuffle at all. It just plays the songs in the playlist order, and there is nothing in the queue.I have tried logging out and back, deleting and reinstalling the app, turning on and off my ...

Visitor

When I try to shuffle a playlist on the iPhone app, it won't shuffle at all. It just plays the songs in the playlist order, and there is nothing in the queue. I have tried logging out and back,...

MattSuda

Spotify Star

1660 Views

1 replies

0 likes

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Shuffle

When I press shuffle it will play the songs in order they are in my playlist, and will not shuffle.

Newbie

When I press shuffle it will play the songs in order they are in my playlist, and will not shuffle.

MattSuda

Spotify Star

648 Views

1 replies

1 likes

  • 648 Views
  • 1 replies
  • 1 likes

Solved!! Certain songs won't play

Hello, I recently got a new iPhone 6s Plus and iClouded all of my apps, including Spotify, from my old iPhone to my new phone but now there are certain songs that will not play at all. I am a premium user and at first I thought that it was a streamin...

Regular

Hello,   I recently got a new iPhone 6s Plus and iClouded all of my apps, including Spotify, from my old iPhone to my new phone but now there are certain songs that will not play at all. I am ...

KAshby

Regular

8158 Views

13 replies

0 likes

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Spotify doesn't shuffle AT ALL!

If I play any playlist by clicking the green shuffle button, it plays the playlist totally normally, start to finish, with no variation.If I just play a random song from the middle of the playlist and make it shuffle after that, the first song of the...

Newbie

If I play any playlist by clicking the green shuffle button, it plays the playlist totally normally, start to finish, with no variation. If I just play a random song from the middle of the playlist ...

MartinStoichkov

Community Legend

1010 Views

3 replies

0 likes

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  • 3 replies
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Solved!! No shuffle

I have an iPhone 6s Plus with Spotify premium. Up until today the shuffle worked perfectly fine but now if I try to turn shuffle on it starts back at the beginning of my playlist and plays songs from there in the order they are on the playlist. Anyon...

Newbie

I have an iPhone 6s Plus with Spotify premium. Up until today the shuffle worked perfectly fine but now if I try to turn shuffle on it starts back at the beginning of my playlist and plays songs from...

Bastogne87

Regular

1502 Views

7 replies

1 likes

  • 1502 Views
  • 7 replies
  • 1 likes

[iOS][Playlists] Shuffle to a device bug

This started when I installed the latest version of the app (8.2.0.549). When I stream a playlist (103 hours of music) to a device it only shuffles songs that start with a number the letter A or the letter B. This issomething QA should catch. **bleep...

Newbie

This started when I installed the latest version of the app (8.2.0.549). When I stream a playlist (103 hours of music) to a device it only shuffles songs that start with a number the letter A or the ...

540 Views

0 replies

0 likes

iOS
Playlists
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Problem with my songs

Since last week the alphabet of my spotify playlist look like this... how can i fix it?

Newbie

Since last week the alphabet of my spotify playlist look like this... how can i fix it?

346 Views

0 replies

0 likes

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Shuffle Play

How do i off the shuffle play after premium ? I couldnt play any song after premium because of the shuffle play. Any solution to this?

Casual Listener

How do i off the shuffle play after premium ? I couldnt play any song after premium because of the shuffle play. Any solution to this? 

MartinStoichkov

Community Legend

909 Views

5 replies

1 likes

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Spotify on iPhone via USB on Ford Fiesta not working

I'm encountering a problem with playing songs on my Spotify app while my phone is connected through USB into my Ford Fiesta. The problem is that it keeps skipping to the next song after about 1-2 seconds. It's extremely annoying. Playing music from t...

Newbie

I'm encountering a problem with playing songs on my Spotify app while my phone is connected through USB into my Ford Fiesta. The problem is that it keeps skipping to the next song after about 1-2 sec...

Andy1332

Newbie

1463 Views

1 replies

0 likes

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Solved!! Not hearing music when the iPhone screen locks

Since the last update 8.2.0 music playback stops as soon as you dont see Spotify on the screen. So no music when you search something on safari or when the screen locks after a few minutes. Does anyone else have the same problem?

Casual Listener

Since the last update 8.2.0 music playback stops as soon as you dont see Spotify on the screen. So no music when you search something on safari or when the screen locks after a few minutes. Does anyo...

Natipapa

Casual Listener

633 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes