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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30072 Views

40 replies

9 likes

  • 30072 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94737 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293668 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123666 Views

19 replies

38 likes

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  • 19 replies
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Does Spotify use data even if playlists are available offline?

I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wouldn't use data or stream. However my data usage ha...

Casual Listener

I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wo...

caren_arlante

Newbie

132688 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Random songs on Spotify shuffle

I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my skips and there were still random songs. Why?

Newbie

I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my ski...

612 Views

0 replies

0 likes

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Error Message in "Dein Mixtape"

Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there is still the same error message. Did someone knew a ...

Newbie

Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there i...

MartinStoichkov

Community Legend

592 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Will I loose my saved songs

If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help

Casual Listener

If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help

Mitch141

Newbie

10449 Views

3 replies

1 likes

  • 10449 Views
  • 3 replies
  • 1 likes

Spotify freezes and crashes every time I try to share music

When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. Does anyone have any troubleshooting for this problem? Thanks!

Newbie

  When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. ...

bsnewkirk

Newbie

1418 Views

3 replies

0 likes

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  • 3 replies
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Please take a look at this please

On my iPod phone and iPhone I'm give the option to view my current queue and delete tracks from the queue. I am completely surprised and dissapointed this functionality is not available on the iPad. Is this feature something you all are planning to a...

Newbie

On my iPod phone and iPhone I'm give the option to view my current queue and delete tracks from the queue. I am completely surprised and dissapointed this functionality is not available on the iPad. ...

Hubo

Community Legend

536 Views

1 replies

0 likes

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  • 1 replies
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Won't show who added song on collaborative playlist

As title says, I have a playlist with two friends. Before it would show the username next to the song that was added, but now i no longer can see that. Any suggestions? Is this part of an update?

Newbie

As title says, I have a playlist with two friends.  Before it would show the username next to the song that was added, but now i no longer can see that.  Any suggestions? Is this part of an...

stanlogre

Newbie

545 Views

1 replies

1 likes

  • 545 Views
  • 1 replies
  • 1 likes

Waiting to download? Why?

I'm very frustrated right now, not being able to simply download local songs to my phone. I have been using spotify for probably five years at this point, and am becoming increasingly frustrated regarding how finicky the iOS app has become. Basically...

Regular

I'm very frustrated right now, not being able to simply download local songs to my phone. I have been using spotify for probably five years at this point, and am becoming increasingly frustrated rega...

Alpha_

Newbie

52491 Views

7 replies

10 likes

  • 52491 Views
  • 7 replies
  • 10 likes

Sol

Por qué no puede acceder a algunos artistas en mi iPhone? Tengo suscripción familiar. Alguien que me pueda ayudar!

Newbie

Por qué no puede acceder a algunos artistas en mi iPhone? Tengo suscripción familiar. Alguien que me pueda ayudar!

349 Views

0 replies

0 likes

  • 349 Views
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30 minutes of ad-free music not working

Spotify will prompt me to watch an add for 30 minutes of add free listening and of course, I say yes. I watch the video and then it takes me directly to another add and doesn't give me the 30 minutes. Any tips?

Newbie

Spotify will prompt me to watch an add for 30 minutes of add free listening and of course, I say yes. I watch the video and then it takes me directly to another add and doesn't give me the 30 minutes...

SunnyOsRego

Newbie

1372 Views

2 replies

2 likes

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  • 2 replies
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Find downloaded content not in a playlist

I've searched & searched and can't seem t find an answer on how to view all downloaded offline content.For example if I make my Discover Weekly playlist available offline each week new content is downloaded without the old files being removed from th...

Newbie

I've searched & searched and can't seem t find an answer on how to view all downloaded offline content. For example if I make my Discover Weekly playlist available offline each week new conten...

Whoriskey

Casual Listener

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Activity Feed

Hello, is it possible to See the activity feed (what do my Friends Listen) on the iPhone? If so, how. Could Not find anything. Thanks

Casual Listener

Hello, is it possible to See the activity feed (what do my Friends Listen) on the iPhone? If so, how. Could Not find anything. Thanks

MartinStoichkov

Community Legend

440 Views

1 replies

0 likes

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  • 1 replies
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Keeps deleting downloaded songs

I'm running iOS 10.2.1 and this has been happening over the past few months sporadically. Interesting thing, though, it doesn't delete the songs that are in playlists that I've downloaded. This is really annoying though because 2/3 of my downloaded m...

Casual Listener

I'm running iOS 10.2.1 and this has been happening over the past few months sporadically. Interesting thing, though, it doesn't delete the songs that are in playlists that I've downloaded. This is re...

348 Views

0 replies

0 likes

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Anyone else with optus going over data with spotify?

Im with optus 10gb plan and i somehow went over my data and alli use is spotify. it says its free streaming is it the album art using data?

Visitor

Im with optus 10gb plan and i somehow went over my data and alli use is spotify. it says its free streaming is it the album art using data?

371 Views

0 replies

0 likes

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issues with Kennwood excelon ddx594

i just purchased this stereo yesterday specifically because it has spotify capability, my issue is when i connect my iphone 6s plus with either the bluetooth/USB cable i am no longer able to control spotify threw my phone all that pops up is the spot...

Casual Listener

i just purchased this stereo yesterday specifically because it has spotify capability, my issue is when i connect my iphone 6s plus with either the bluetooth/USB cable i am no longer able to control ...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
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Meta data not showing up anymore

I have a 2015 honda civic si and when I connect my iphone via bluetooth the song information does not show up anymore. Prior to updating my iphone to ios 10, I had no issues.In order to have song information show up this is what I have to do.1. Conne...

Newbie

I have a 2015 honda civic si and when I connect my iphone via bluetooth the song information does not show up anymore. Prior to updating my iphone to ios 10, I had no issues. In order to have song i...

941 Views

0 replies

0 likes

Honda
iOS
meta
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"you have reached the maximum amount of downloads"

Recently whenever I open Spotify on my Iphone 5s it says "you have reached the maximum amount of downloads. Please delete other songs in order to download more songs" but I only have like 150 songs on my Iphone and they used to be downloaded but when...

Newbie

Recently whenever I open Spotify on my Iphone 5s it says "you have reached the maximum amount of downloads. Please delete other songs in order to download more songs" but I only have like 150 songs o...

jessclarke77

Newbie

1773 Views

2 replies

1 likes

  • 1773 Views
  • 2 replies
  • 1 likes

Was the missing album art issue ever corrected?

I run an ipad Pro as my headunit and I download all songs off wifi. When I put it in my car (no wifi) the song stay but no artwork. The ONLY way to get it back is to turn my phone on as a hotspot, this giving me some internet connectivity.

Gig Goer

I run an ipad Pro as my headunit and I download all songs off wifi. When I put it in my car (no wifi) the song stay but no artwork. The ONLY way to get it back is to turn my phone on as a hotspot, th...

MattSuda

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Track details no longer displayed on car radio since updated to Spotify 7.8.0.404 or later

Since updating to Spotify 7.8.0.404, when ever I connect my iPhone to my car (Volvo V60) it will display the all the track info for the first few tracks fine and after that it just displays Spotify. If I disconnect my iphone and then reconnect it, it...

Casual Listener

Since updating to Spotify 7.8.0.404, when ever I connect my iPhone to my car (Volvo V60) it will display the all the track info for the first few tracks fine and after that it just displays Spotify. ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
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Solved!! No "up next" play queue?

I'd like to use the "up next" feature more, but when I select a song and "add to up next", it doesn't seem to be added anywhere on the play queue - it just still says "next from (the album I was listening to)".If I click two songs "add to up next", o...

Casual Listener

I'd like to use the "up next" feature more, but when I select a song and "add to up next", it doesn't seem to be added anywhere on the play queue - it just still says "next from (the album I was list...

wiley-fox

Newbie

847 Views

1 replies

1 likes

  • 847 Views
  • 1 replies
  • 1 likes