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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233244 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114781 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2385 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304130 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129784 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

other city

I have a premium account in the Turkey . Can I use my premium account in the USA ¿ or I must pay to Spotify ¿ Because the countries have different currency also they have different price .

Newbie

I have a premium account in the Turkey . Can I use my premium account in the USA ¿ or I must pay to Spotify ¿ Because the countries have different currency also they have different price .

labelscollected

Community Legend

455 Views

1 replies

0 likes

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  • 1 replies
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Spotify streaming ""downloaded"" songs again. Goodbye

Shorty before starting a 6-day trip tomorrow, I got a message from my service provider that I've maxed out my data again - but I've hardly used my phone for web browsing or other stuff in the last couple of days. Of course, it just had to be Spotify ...

Music Fan

Shorty before starting a 6-day trip tomorrow, I got a message from my service provider that I've maxed out my data again - but I've hardly used my phone for web browsing or other stuff in the last co...

485 Views

0 replies

0 likes

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Inbox Icon Missing with recent Update - Spotify Desktop App (Mac)

Since the most recent update, I can't find my inbox nor can I send anything via messages. Only option I see when I want to "share" is "Post To Followers"... Is the messaging feature returning anytime soon?? This was a great way to share music between...

Newbie

Since the most recent update, I can't find my inbox nor can I send anything via messages. Only option I see when I want to "share" is "Post To Followers"... Is the messaging feature returning anytime...

InboxedOut

Newbie

2589 Views

9 replies

4 likes

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  • 9 replies
  • 4 likes

Not Shuffling

My spotify isn't shuffling (yes the shuffle icon is green). It just plays all of the songs in any playlist in order from top to bottom. Suggestions?

Casual Listener

My spotify isn't shuffling (yes the shuffle icon is green). It just plays all of the songs in any playlist in order from top to bottom. Suggestions?

sterlingw-8

Casual Listener

8412 Views

4 replies

0 likes

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  • 4 replies
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Undo radio calibration??

Just started my daily mix and got curious about the button that is a circle with a line through it. I clicked it and it said it won't play that song anymore, but I like the song so I wanted to undo! Then I clicked the bar at the bottom saying never p...

Newbie

Just started my daily mix and got curious about the button that is a circle with a line through it. I clicked it and it said it won't play that song anymore, but I like the song so I wanted to undo! ...

383 Views

0 replies

0 likes

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Shuffle Playlist Doesn't Shuffle

When I try to shuffle a playlist on the iPhone app, it won't shuffle at all. It just plays the songs in the playlist order, and there is nothing in the queue.I have tried logging out and back, deleting and reinstalling the app, turning on and off my ...

Visitor

When I try to shuffle a playlist on the iPhone app, it won't shuffle at all. It just plays the songs in the playlist order, and there is nothing in the queue. I have tried logging out and back,...

MattSuda

Spotify Star

1668 Views

1 replies

0 likes

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  • 1 replies
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Shuffle

When I press shuffle it will play the songs in order they are in my playlist, and will not shuffle.

Newbie

When I press shuffle it will play the songs in order they are in my playlist, and will not shuffle.

MattSuda

Spotify Star

660 Views

1 replies

1 likes

  • 660 Views
  • 1 replies
  • 1 likes

Solved!! Certain songs won't play

Hello, I recently got a new iPhone 6s Plus and iClouded all of my apps, including Spotify, from my old iPhone to my new phone but now there are certain songs that will not play at all. I am a premium user and at first I thought that it was a streamin...

Regular

Hello,   I recently got a new iPhone 6s Plus and iClouded all of my apps, including Spotify, from my old iPhone to my new phone but now there are certain songs that will not play at all. I am ...

KAshby

Regular

8185 Views

13 replies

0 likes

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Spotify doesn't shuffle AT ALL!

If I play any playlist by clicking the green shuffle button, it plays the playlist totally normally, start to finish, with no variation.If I just play a random song from the middle of the playlist and make it shuffle after that, the first song of the...

Newbie

If I play any playlist by clicking the green shuffle button, it plays the playlist totally normally, start to finish, with no variation. If I just play a random song from the middle of the playlist ...

MartinStoichkov

Community Legend

1020 Views

3 replies

0 likes

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  • 3 replies
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Solved!! No shuffle

I have an iPhone 6s Plus with Spotify premium. Up until today the shuffle worked perfectly fine but now if I try to turn shuffle on it starts back at the beginning of my playlist and plays songs from there in the order they are on the playlist. Anyon...

Newbie

I have an iPhone 6s Plus with Spotify premium. Up until today the shuffle worked perfectly fine but now if I try to turn shuffle on it starts back at the beginning of my playlist and plays songs from...

Bastogne87

Regular

1532 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

[iOS][Playlists] Shuffle to a device bug

This started when I installed the latest version of the app (8.2.0.549). When I stream a playlist (103 hours of music) to a device it only shuffles songs that start with a number the letter A or the letter B. This issomething QA should catch. **bleep...

Newbie

This started when I installed the latest version of the app (8.2.0.549). When I stream a playlist (103 hours of music) to a device it only shuffles songs that start with a number the letter A or the ...

542 Views

0 replies

0 likes

iOS
Playlists
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Problem with my songs

Since last week the alphabet of my spotify playlist look like this... how can i fix it?

Newbie

Since last week the alphabet of my spotify playlist look like this... how can i fix it?

349 Views

0 replies

0 likes

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Shuffle Play

How do i off the shuffle play after premium ? I couldnt play any song after premium because of the shuffle play. Any solution to this?

Casual Listener

How do i off the shuffle play after premium ? I couldnt play any song after premium because of the shuffle play. Any solution to this? 

MartinStoichkov

Community Legend

927 Views

5 replies

1 likes

  • 927 Views
  • 5 replies
  • 1 likes

Spotify on iPhone via USB on Ford Fiesta not working

I'm encountering a problem with playing songs on my Spotify app while my phone is connected through USB into my Ford Fiesta. The problem is that it keeps skipping to the next song after about 1-2 seconds. It's extremely annoying. Playing music from t...

Newbie

I'm encountering a problem with playing songs on my Spotify app while my phone is connected through USB into my Ford Fiesta. The problem is that it keeps skipping to the next song after about 1-2 sec...

Andy1332

Newbie

1467 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Not hearing music when the iPhone screen locks

Since the last update 8.2.0 music playback stops as soon as you dont see Spotify on the screen. So no music when you search something on safari or when the screen locks after a few minutes. Does anyone else have the same problem?

Casual Listener

Since the last update 8.2.0 music playback stops as soon as you dont see Spotify on the screen. So no music when you search something on safari or when the screen locks after a few minutes. Does anyo...

Natipapa

Casual Listener

649 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify keeps logging in to wrong account

We have Spotify family account(s) and I have used one of the accounts on the spotify app on my iphone. Now I have tried to log out and then log in to another of the accounts, but it keeps opening in the 'old account'. How do I get around this?

Casual Listener

We have Spotify family account(s) and I have used one of the accounts on the spotify app on my iphone. Now I have tried to log out and then log in to another of the accounts, but it keeps opening in ...

MattSuda

Spotify Star

11188 Views

3 replies

0 likes

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Incorrect song name in Player

Brief description of the issue:Incorrect song name in Player. Steps to reproduce the issue:Start this song: spotify:track:0QR17iEdrDUbLtxkJe9kBWShow the playeriPhone 6s iOS 10.3.1Spotify PremiumSpotify v8.2.0.549

Newbie

Brief description of the issue: Incorrect song name in Player.   Steps to reproduce the issue: Start this song: spotify:track:0QR17iEdrDUbLtxkJe9kBW Show the player iPhone 6s iOS 10...

429 Views

0 replies

0 likes

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Why won't all of my radio stations work?

Why is it that sometimes (most of the time) when I try to listen to a certain radio station it doesn't work? It just says it is playing a song but it really isn't or it just keeps playing the song from the previous station. It is getting worse and wo...

Newbie

Why is it that sometimes (most of the time) when I try to listen to a certain radio station it doesn't work? It just says it is playing a song but it really isn't or it just keeps playing the song fr...

723 Views

0 replies

0 likes

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Solved!! Updated Spotify app; no longer have playlists

Just updated my Spotify app on my iPhone 4 (Jan. 27, 2014). All my playlists are now missing from the playlist tab. I don't believe I ever made a duplicate account because I always use the "log in with Facebook" option. Also, if I go to my profile I ...

Casual Listener

Just updated my Spotify app on my iPhone 4 (Jan. 27, 2014). All my playlists are now missing from the playlist tab. I don't believe I ever made a duplicate account because I always use the "log in wi...

Syreena

Newbie

6248 Views

18 replies

0 likes

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Deleting Songs From Queue

Currently i am on a iphone se and have a fully updated spotify.Recently Ii have noticed that when I shuffle a playlist and it goes into my Up next Queue that I can no longer remove songs from that queue. (delete from the up next list but still have t...

Newbie

Currently i am on a iphone se and have a fully updated spotify. Recently Ii have noticed that when I shuffle a playlist and it goes into my Up next Queue that I can no longer remove songs ...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes