Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43904 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109444 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438233 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302021 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
We have Spotify family account(s) and I have used one of the accounts on the spotify app on my iphone. Now I have tried to log out and then log in to another of the accounts, but it keeps opening in the 'old account'. How do I get around this?
We have Spotify family account(s) and I have used one of the accounts on the spotify app on my iphone. Now I have tried to log out and then log in to another of the accounts, but it keeps opening in ...
Spotify Star
11149 Views
3 replies
0 likes
Brief description of the issue:Incorrect song name in Player. Steps to reproduce the issue:Start this song: spotify:track:0QR17iEdrDUbLtxkJe9kBWShow the playeriPhone 6s iOS 10.3.1Spotify PremiumSpotify v8.2.0.549
Brief description of the issue: Incorrect song name in Player. Steps to reproduce the issue: Start this song: spotify:track:0QR17iEdrDUbLtxkJe9kBW Show the player iPhone 6s iOS 10...
423 Views
0 replies
0 likes
Why is it that sometimes (most of the time) when I try to listen to a certain radio station it doesn't work? It just says it is playing a song but it really isn't or it just keeps playing the song from the previous station. It is getting worse and wo...
Why is it that sometimes (most of the time) when I try to listen to a certain radio station it doesn't work? It just says it is playing a song but it really isn't or it just keeps playing the song fr...
716 Views
0 replies
0 likes
Just updated my Spotify app on my iPhone 4 (Jan. 27, 2014). All my playlists are now missing from the playlist tab. I don't believe I ever made a duplicate account because I always use the "log in with Facebook" option. Also, if I go to my profile I ...
Just updated my Spotify app on my iPhone 4 (Jan. 27, 2014). All my playlists are now missing from the playlist tab. I don't believe I ever made a duplicate account because I always use the "log in wi...
Newbie
6182 Views
18 replies
0 likes
Currently i am on a iphone se and have a fully updated spotify.Recently Ii have noticed that when I shuffle a playlist and it goes into my Up next Queue that I can no longer remove songs from that queue. (delete from the up next list but still have t...
Currently i am on a iphone se and have a fully updated spotify. Recently Ii have noticed that when I shuffle a playlist and it goes into my Up next Queue that I can no longer remove songs ...
396 Views
0 replies
0 likes
Hi all,Is anyone could answer why behind the lyrics hide the LYRICS to show us why this song talk about somthing ?We just want lyrics using behind the lyrics ...ThanksPd: maybe there is a way to disable uninteresting comments...SpotifyPower.Mickaël.
Hi all, Is anyone could answer why behind the lyrics hide the LYRICS to show us why this song talk about somthing ? We just want lyrics using behind the lyrics ... Thanks Pd: maybe there is a way...
Community Legend
560 Views
1 replies
0 likes
Hey guys,so I've recently signed up premium.All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs dissapears and I can't listen to them offline?? Keep in ...
Hey guys, so I've recently signed up premium. All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs d...
327 Views
0 replies
0 likes
The "Downloads" option is not displayed on "Library" tab options list.Device: iPhone5iOS: 10.2.1 (14D27)Spotify version: 8.2.0 Explanation:I had a Premium plan and now I have upgraded to a Family plan and invited my father to join the account, he had...
The "Downloads" option is not displayed on "Library" tab options list. Device: iPhone5 iOS: 10.2.1 (14D27) Spotify version: 8.2.0 Explanation: I had a Premium plan and now I have up...
Spotify Star
1024 Views
1 replies
0 likes
Hi!I have a problem with my Iphone 5 and spotify.I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.)But last few months there has been a problem with it, because when i listen to it on m...
Hi! I have a problem with my Iphone 5 and spotify. I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.) But last few months there has...
Music Fan
523 Views
1 replies
0 likes
Hi, could someone look into this please? https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603 On the lock screen on iPhone, there is no back button. Just a thumbs up/down selector. https://communit...
Hi, could someone look into this please? https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603 On the lock screen on iPhone...
1308 Views
0 replies
0 likes
Hi! I've had Spoitfy Premium for a while now but have only used the mobile app. I just downloaded the PC app and made a few new playlists and added songs to them, however when I go on to my mobile app the playlist shows up but it is not updated. For ...
Hi! I've had Spoitfy Premium for a while now but have only used the mobile app. I just downloaded the PC app and made a few new playlists and added songs to them, however when I go on to my mob...
570 Views
0 replies
0 likes
I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wouldn't use data or stream. However my data usage ha...
I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wo...
Newbie
132828 Views
6 replies
1 likes
I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my skips and there were still random songs. Why?
I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my ski...
630 Views
0 replies
0 likes
Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there is still the same error message. Did someone knew a ...
Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there i...
Community Legend
618 Views
1 replies
0 likes
If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help
If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help
Newbie
10513 Views
3 replies
1 likes
When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. Does anyone have any troubleshooting for this problem? Thanks!
When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. ...
Newbie
1453 Views
3 replies
0 likes
On my iPod phone and iPhone I'm give the option to view my current queue and delete tracks from the queue. I am completely surprised and dissapointed this functionality is not available on the iPad. Is this feature something you all are planning to a...
On my iPod phone and iPhone I'm give the option to view my current queue and delete tracks from the queue. I am completely surprised and dissapointed this functionality is not available on the iPad. ...
Community Legend
553 Views
1 replies
0 likes
As title says, I have a playlist with two friends. Before it would show the username next to the song that was added, but now i no longer can see that. Any suggestions? Is this part of an update?
As title says, I have a playlist with two friends. Before it would show the username next to the song that was added, but now i no longer can see that. Any suggestions? Is this part of an...
Newbie
572 Views
1 replies
1 likes
I'm very frustrated right now, not being able to simply download local songs to my phone. I have been using spotify for probably five years at this point, and am becoming increasingly frustrated regarding how finicky the iOS app has become. Basically...
I'm very frustrated right now, not being able to simply download local songs to my phone. I have been using spotify for probably five years at this point, and am becoming increasingly frustrated rega...
Newbie
52631 Views
7 replies
10 likes
Por qué no puede acceder a algunos artistas en mi iPhone? Tengo suscripción familiar. Alguien que me pueda ayudar!
Por qué no puede acceder a algunos artistas en mi iPhone? Tengo suscripción familiar. Alguien que me pueda ayudar!
378 Views
0 replies
0 likes
