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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233249 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114789 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2385 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304130 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129784 Views

19 replies

38 likes

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  • 19 replies
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Feature to disable

Hi all,Is anyone could answer why behind the lyrics hide the LYRICS to show us why this song talk about somthing ?We just want lyrics using behind the lyrics ...ThanksPd: maybe there is a way to disable uninteresting comments...SpotifyPower.Mickaël.

Newbie

Hi all, Is anyone could answer why behind the lyrics hide the LYRICS to show us why this song talk about somthing ? We just want lyrics using behind the lyrics ... Thanks Pd: maybe there is a way...

MartinStoichkov

Community Legend

564 Views

1 replies

0 likes

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Not all saved songs are playing offline.

Hey guys,so I've recently signed up premium.All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs dissapears and I can't listen to them offline?? Keep in ...

Newbie

Hey guys, so I've recently signed up premium. All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs d...

331 Views

0 replies

0 likes

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The "Downloads" option is not displayed on "Library" tab options list.

The "Downloads" option is not displayed on "Library" tab options list.Device: iPhone5iOS: 10.2.1 (14D27)Spotify version: 8.2.0 Explanation:I had a Premium plan and now I have upgraded to a Family plan and invited my father to join the account, he had...

Newbie

The "Downloads" option is not displayed on "Library" tab options list. Device: iPhone5 iOS: 10.2.1 (14D27) Spotify version: 8.2.0   Explanation: I had a Premium plan and now I have up...

Maxim

Spotify Star

1028 Views

1 replies

0 likes

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Playlist problem, starts to play music that is not even there.

Hi!I have a problem with my Iphone 5 and spotify.I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.)But last few months there has been a problem with it, because when i listen to it on m...

Newbie

Hi! I have a problem with my Iphone 5 and spotify. I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.) But last few months there has...

Reiszecke

Music Fan

525 Views

1 replies

0 likes

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Song back button on iphone lock screen missing.

Hi, could someone look into this please? https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603 On the lock screen on iPhone, there is no back button. Just a thumbs up/down selector. https://communit...

Newbie

Hi, could someone look into this please?    https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603   On the lock screen on iPhone...

1311 Views

0 replies

0 likes

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Playlist from PC to iPhone

Hi! I've had Spoitfy Premium for a while now but have only used the mobile app. I just downloaded the PC app and made a few new playlists and added songs to them, however when I go on to my mobile app the playlist shows up but it is not updated. For ...

Newbie

Hi! I've had Spoitfy Premium for a while now but have only used the mobile app.  I just downloaded the PC app and made a few new playlists and added songs to them, however when I go on to my mob...

574 Views

0 replies

0 likes

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Does Spotify use data even if playlists are available offline?

I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wouldn't use data or stream. However my data usage ha...

Casual Listener

I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wo...

caren_arlante

Newbie

132861 Views

6 replies

1 likes

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Random songs on Spotify shuffle

I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my skips and there were still random songs. Why?

Newbie

I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my ski...

636 Views

0 replies

0 likes

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Error Message in "Dein Mixtape"

Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there is still the same error message. Did someone knew a ...

Newbie

Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there i...

MartinStoichkov

Community Legend

624 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Will I loose my saved songs

If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help

Casual Listener

If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help

Mitch141

Newbie

10535 Views

3 replies

1 likes

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Spotify freezes and crashes every time I try to share music

When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. Does anyone have any troubleshooting for this problem? Thanks!

Newbie

  When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. ...

bsnewkirk

Newbie

1479 Views

3 replies

0 likes

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Please take a look at this please

On my iPod phone and iPhone I'm give the option to view my current queue and delete tracks from the queue. I am completely surprised and dissapointed this functionality is not available on the iPad. Is this feature something you all are planning to a...

Newbie

On my iPod phone and iPhone I'm give the option to view my current queue and delete tracks from the queue. I am completely surprised and dissapointed this functionality is not available on the iPad. ...

Hubo

Community Legend

560 Views

1 replies

0 likes

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Won't show who added song on collaborative playlist

As title says, I have a playlist with two friends. Before it would show the username next to the song that was added, but now i no longer can see that. Any suggestions? Is this part of an update?

Newbie

As title says, I have a playlist with two friends.  Before it would show the username next to the song that was added, but now i no longer can see that.  Any suggestions? Is this part of an...

stanlogre

Newbie

575 Views

1 replies

1 likes

  • 575 Views
  • 1 replies
  • 1 likes

Waiting to download? Why?

I'm very frustrated right now, not being able to simply download local songs to my phone. I have been using spotify for probably five years at this point, and am becoming increasingly frustrated regarding how finicky the iOS app has become. Basically...

Regular

I'm very frustrated right now, not being able to simply download local songs to my phone. I have been using spotify for probably five years at this point, and am becoming increasingly frustrated rega...

Alpha_

Newbie

52642 Views

7 replies

10 likes

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  • 7 replies
  • 10 likes

Sol

Por qué no puede acceder a algunos artistas en mi iPhone? Tengo suscripción familiar. Alguien que me pueda ayudar!

Newbie

Por qué no puede acceder a algunos artistas en mi iPhone? Tengo suscripción familiar. Alguien que me pueda ayudar!

385 Views

0 replies

0 likes

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30 minutes of ad-free music not working

Spotify will prompt me to watch an add for 30 minutes of add free listening and of course, I say yes. I watch the video and then it takes me directly to another add and doesn't give me the 30 minutes. Any tips?

Newbie

Spotify will prompt me to watch an add for 30 minutes of add free listening and of course, I say yes. I watch the video and then it takes me directly to another add and doesn't give me the 30 minutes...

SunnyOsRego

Newbie

1447 Views

2 replies

2 likes

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  • 2 replies
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Find downloaded content not in a playlist

I've searched & searched and can't seem t find an answer on how to view all downloaded offline content.For example if I make my Discover Weekly playlist available offline each week new content is downloaded without the old files being removed from th...

Newbie

I've searched & searched and can't seem t find an answer on how to view all downloaded offline content. For example if I make my Discover Weekly playlist available offline each week new conten...

Whoriskey

Casual Listener

663 Views

1 replies

0 likes

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  • 1 replies
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Activity Feed

Hello, is it possible to See the activity feed (what do my Friends Listen) on the iPhone? If so, how. Could Not find anything. Thanks

Casual Listener

Hello, is it possible to See the activity feed (what do my Friends Listen) on the iPhone? If so, how. Could Not find anything. Thanks

MartinStoichkov

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
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Keeps deleting downloaded songs

I'm running iOS 10.2.1 and this has been happening over the past few months sporadically. Interesting thing, though, it doesn't delete the songs that are in playlists that I've downloaded. This is really annoying though because 2/3 of my downloaded m...

Casual Listener

I'm running iOS 10.2.1 and this has been happening over the past few months sporadically. Interesting thing, though, it doesn't delete the songs that are in playlists that I've downloaded. This is re...

365 Views

0 replies

0 likes

  • 365 Views
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Anyone else with optus going over data with spotify?

Im with optus 10gb plan and i somehow went over my data and alli use is spotify. it says its free streaming is it the album art using data?

Visitor

Im with optus 10gb plan and i somehow went over my data and alli use is spotify. it says its free streaming is it the album art using data?

398 Views

0 replies

0 likes

  • 398 Views
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  • 0 likes