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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43891 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109425 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1668 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302015 Views

62 replies

16 likes

  • 302015 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127970 Views

19 replies

38 likes

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  • 19 replies
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30 minutes of ad-free music not working

Spotify will prompt me to watch an add for 30 minutes of add free listening and of course, I say yes. I watch the video and then it takes me directly to another add and doesn't give me the 30 minutes. Any tips?

Newbie

Spotify will prompt me to watch an add for 30 minutes of add free listening and of course, I say yes. I watch the video and then it takes me directly to another add and doesn't give me the 30 minutes...

SunnyOsRego

Newbie

1426 Views

2 replies

2 likes

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Find downloaded content not in a playlist

I've searched & searched and can't seem t find an answer on how to view all downloaded offline content.For example if I make my Discover Weekly playlist available offline each week new content is downloaded without the old files being removed from th...

Newbie

I've searched & searched and can't seem t find an answer on how to view all downloaded offline content. For example if I make my Discover Weekly playlist available offline each week new conten...

Whoriskey

Casual Listener

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
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Activity Feed

Hello, is it possible to See the activity feed (what do my Friends Listen) on the iPhone? If so, how. Could Not find anything. Thanks

Casual Listener

Hello, is it possible to See the activity feed (what do my Friends Listen) on the iPhone? If so, how. Could Not find anything. Thanks

MartinStoichkov

Community Legend

466 Views

1 replies

0 likes

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  • 1 replies
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Keeps deleting downloaded songs

I'm running iOS 10.2.1 and this has been happening over the past few months sporadically. Interesting thing, though, it doesn't delete the songs that are in playlists that I've downloaded. This is really annoying though because 2/3 of my downloaded m...

Casual Listener

I'm running iOS 10.2.1 and this has been happening over the past few months sporadically. Interesting thing, though, it doesn't delete the songs that are in playlists that I've downloaded. This is re...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
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Anyone else with optus going over data with spotify?

Im with optus 10gb plan and i somehow went over my data and alli use is spotify. it says its free streaming is it the album art using data?

Visitor

Im with optus 10gb plan and i somehow went over my data and alli use is spotify. it says its free streaming is it the album art using data?

392 Views

0 replies

0 likes

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issues with Kennwood excelon ddx594

i just purchased this stereo yesterday specifically because it has spotify capability, my issue is when i connect my iphone 6s plus with either the bluetooth/USB cable i am no longer able to control spotify threw my phone all that pops up is the spot...

Casual Listener

i just purchased this stereo yesterday specifically because it has spotify capability, my issue is when i connect my iphone 6s plus with either the bluetooth/USB cable i am no longer able to control ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
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Meta data not showing up anymore

I have a 2015 honda civic si and when I connect my iphone via bluetooth the song information does not show up anymore. Prior to updating my iphone to ios 10, I had no issues.In order to have song information show up this is what I have to do.1. Conne...

Newbie

I have a 2015 honda civic si and when I connect my iphone via bluetooth the song information does not show up anymore. Prior to updating my iphone to ios 10, I had no issues. In order to have song i...

970 Views

0 replies

0 likes

Honda
iOS
meta
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  • 0 replies
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"you have reached the maximum amount of downloads"

Recently whenever I open Spotify on my Iphone 5s it says "you have reached the maximum amount of downloads. Please delete other songs in order to download more songs" but I only have like 150 songs on my Iphone and they used to be downloaded but when...

Newbie

Recently whenever I open Spotify on my Iphone 5s it says "you have reached the maximum amount of downloads. Please delete other songs in order to download more songs" but I only have like 150 songs o...

jessclarke77

Newbie

1824 Views

2 replies

1 likes

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Was the missing album art issue ever corrected?

I run an ipad Pro as my headunit and I download all songs off wifi. When I put it in my car (no wifi) the song stay but no artwork. The ONLY way to get it back is to turn my phone on as a hotspot, this giving me some internet connectivity.

Gig Goer

I run an ipad Pro as my headunit and I download all songs off wifi. When I put it in my car (no wifi) the song stay but no artwork. The ONLY way to get it back is to turn my phone on as a hotspot, th...

MattSuda

Spotify Star

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
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Track details no longer displayed on car radio since updated to Spotify 7.8.0.404 or later

Since updating to Spotify 7.8.0.404, when ever I connect my iPhone to my car (Volvo V60) it will display the all the track info for the first few tracks fine and after that it just displays Spotify. If I disconnect my iphone and then reconnect it, it...

Casual Listener

Since updating to Spotify 7.8.0.404, when ever I connect my iPhone to my car (Volvo V60) it will display the all the track info for the first few tracks fine and after that it just displays Spotify. ...

388 Views

0 replies

0 likes

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Solved!! No "up next" play queue?

I'd like to use the "up next" feature more, but when I select a song and "add to up next", it doesn't seem to be added anywhere on the play queue - it just still says "next from (the album I was listening to)".If I click two songs "add to up next", o...

Casual Listener

I'd like to use the "up next" feature more, but when I select a song and "add to up next", it doesn't seem to be added anywhere on the play queue - it just still says "next from (the album I was list...

wiley-fox

Newbie

891 Views

1 replies

1 likes

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  • 1 replies
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I cant get spotify to play on my headset.

I'm having issues getting spotify to connect to my bluetooth headset. When I get calls it connects and plays over my headset so that both I and my caller can hear. But thats the exact opposite of what I want to happen. Please help!! I just want to be...

Newbie

I'm having issues getting spotify to connect to my bluetooth headset. When I get calls it connects and plays over my headset so that both I and my caller can hear. But thats the exact opposite of wha...

482 Views

0 replies

0 likes

  • 482 Views
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Solved!! Two computers on Premium and one IPhone sticked on Free

I am on Premium for two computers and one IPhone. Phone is broken, I got a IPhone 5. It gives Spotify, but only on Free. I don't find the way to have it on Premium.

Casual Listener

I am on Premium for two computers and one IPhone. Phone is broken, I got a IPhone 5.  It gives Spotify, but only on Free. I don't find the way to have it on Premium.

luca888

Casual Listener

626 Views

2 replies

0 likes

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  • 2 replies
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Playlist isn't working

Hi! I have a premium subscription and I just realized my last payment, i downloaded my playlist so I can use it without Internet AND EVERYTIME I lost my internet it appears like I never downloaded it, please help me

Newbie

Hi! I have a premium subscription and I just realized my last payment, i downloaded my playlist so I can use it without Internet AND EVERYTIME I lost my internet it appears like I never downloaded it...

292 Views

0 replies

0 likes

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  • 0 replies
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Spotify ios app issues

I've been experience what at first glance appears to be a connectivity issue with the ios app on my iphone 6s plus running ios 10.3.1. I open the app and I'll see the 'Connecting' message for a few seconds. After that I sometimes see the 'You are off...

Newbie

I've been experience what at first glance appears to be a connectivity issue with the ios app on my iphone 6s plus running ios 10.3.1. I open the app and I'll see the 'Connecting' message for a few s...

597 Views

0 replies

0 likes

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Won't stop playing Disney Songs

I let my niece play with my phone while I was visiting them. Now whenever I play a song, it plays one "adult" song and then plays Disney music continuously. None of the songs were saved and I can't figure out how to make it stop playing Disney music....

Newbie

I let my niece play with my phone while I was visiting them.  Now whenever I play a song, it plays one "adult" song and then plays Disney music continuously.  None of the songs were saved a...

MartinStoichkov

Community Legend

1404 Views

1 replies

1 likes

  • 1404 Views
  • 1 replies
  • 1 likes

will not let me log in

I recently had to get a new iPhone and when I re downloaded Spotify it will not let me click on the login button no matter how many times I touch it. How do I fix this?

Casual Listener

I recently had to get a new iPhone and when I re downloaded Spotify it will not let me click on the login button no matter how many times I touch it. How do I fix this?

ellen221

Casual Listener

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
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how do family premium members listen to music on two devices

whenever i am using spotify to play music for my yoga students, my son often turns on his spotify and suddenly we are listening to his loud music instead of peaceful yoga sounds. Why cant we both listen at the same time on two different devices to di...

Newbie

whenever i am using spotify to play music for my yoga students, my son often turns on his spotify and suddenly we are listening to his loud music instead of peaceful yoga sounds.  Why ...

richmondimage

Newbie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Carplay on iOS 10.3

Hi, Is there any plans to support the full range of carplay that iOS 10.3 has introduced? ie There is an Up Next option in Apple Music as well as a clickable region that allows you to look at the artists album tracks? Without doubt Spotify is so much...

Music Fan

Hi,   Is there any plans to support the full range of carplay that iOS 10.3 has introduced?   ie There is an Up Next option in Apple Music as well as a clickable region that allows you ...

519 Views

0 replies

3 likes

  • 519 Views
  • 0 replies
  • 3 likes

Superuser Contribution Error during the connection on the iOS app

When I enter my email address and my password on the app it says "error 404" while my account is working because on safari I can connect without any problem, it does that for a few weeks now, and I already tried to reinstall the app multiple times.

Newbie

When I enter my email address and my password on the app it says "error 404" while my account is working because on safari I can connect without any problem, it does that for a few weeks now, and I a...

Mara_F

Roadie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes