Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 397676 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey, Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in that folder I could just open de folder and hit the play button so...
Newbie
Hey, Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in ...
Lorenzo_NGG
Roadie
580 Views
2 replies
0 likes
It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting songs is very frustrating!!
Casual Listener
It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting ...
JJ1982
Casual Listener
373 Views
2 replies
0 likes
Hi,I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to work offline and iPad will be plugged into speaker, ...
Regular
Hi, I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to...
justinewin_
Roadie
621 Views
3 replies
1 likes
I updated My app yesterday and now The Shuffle function for album folders is gone, why?!
Casual Listener
I updated My app yesterday and now The Shuffle function for album folders is gone, why?! 😞
Danio1
Casual Listener
502 Views
2 replies
6 likes
Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond so I can get this figured out. Maybe I should unin...
Newbie
Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond...
Coreywtt11
Newbie
301 Views
1 replies
0 likes
hey, when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone. any insight into this problem would be gratefull. thanks
Music Fan
hey, when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone. any insight into this problem wou...
Mahachusseini
Newbie
12031 Views
17 replies
0 likes
Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botón gris que dice INICIAR SESIÓN que sucede? Ya reins...
Newbie
Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botó...
406 Views
0 replies
0 likes
On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds. I have to tap the screen to get it to show up again. How can I get this to stay on at all times?
Casual Listener
On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds. I have to tap the screen to get it to show up again. How can I get this...
spot35
Casual Listener
946 Views
6 replies
0 likes
I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality.I have the Family Premium Plan and this only happens when I listen on my cell phone (iPhone 6) using the data network.I have tried ...
Visitor
I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality. I have the Family Premium Plan and this only happens when I listen on my cell ...
315 Views
0 replies
0 likes
Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som.Tenho o Plano Premium Familiar e isso só acontece quando escuto no meu celular (iPhone 6) usando a ...
Visitor
Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som. Tenho o Plano Pr...
842 Views
0 replies
1 likes
It starts playing one song of my playlist, once song finishes it displays the next song...but without playing it. I have to press play again to make it go. Why?I was on iphone 6 now on 7 and everything has been updated! Help!
Newbie
It starts playing one song of my playlist, once song finishes it displays the next song...but without playing it. I have to press play again to make it go. Why? I was on iphone 6 now on 7 and everyt...
445 Views
0 replies
0 likes
Hi, I have an iPhone 4s (ancient I know) which the Spotify app was originally working with connecteddrive. Up until the other month it now puts the album tracks in an odd order. Slightly driving me mad... Any ideas? And no shuffleplay isn't on! Any h...
Regular
Hi, I have an iPhone 4s (ancient I know) which the Spotify app was originally working with connecteddrive. Up until the other month it now puts the album tracks in an odd order. Sli...
pierreddao
Casual Listener
1127 Views
6 replies
0 likes
cada que me subo al coche me cierra la app de spotify y la pone en segundo plano, abre automaticamente la de apple como le doy prioridad a spotify?'
Newbie
cada que me subo al coche me cierra la app de spotify y la pone en segundo plano, abre automaticamente la de apple como le doy prioridad a spotify?'
444 Views
0 replies
0 likes
I am using Spotify on ios 10.3 beta 4 it work sometimes. Is slow when you have Extreme quality all the time. Even when i download it takes a while to load or to play.
Regular
I am using Spotify on ios 10.3 beta 4 it work sometimes. Is slow when you have Extreme quality all the time. Even when i download it takes a while to load or to play.
Academic
Casual Listener
723 Views
1 replies
0 likes
I collect some of her songs in my playlist, either from her albums or singles. But when I open her profile, I just only see the albums and "appears on", not her any single songs. But I can see and play her singles by clicking the single songs on my p...
Casual Listener
I collect some of her songs in my playlist, either from her albums or singles. But when I open her profile, I just only see the albums and "appears on", not her any single songs. But I can see and pl...
user-removed
Not applicable
822 Views
3 replies
0 likes
Boa tarde, No dia 28/03/2017 eu adiquiri o plano premium, mas na mesma data eu quis mudar para o familiar, sendo que no premium eu tinha ganhado 2 meses gratis, caso mude pra o plano familia eu mantenho esses meses gratis? aguardo retorno
Newbie
Boa tarde, No dia 28/03/2017 eu adiquiri o plano premium, mas na mesma data eu quis mudar para o familiar, sendo que no premium eu tinha ganhado 2 meses gratis, caso mude pra o plano familia...
296 Views
0 replies
0 likes
If there's a song I want to listen to that I haven't heard before (discover weekly for example) it will maybe play 6-12 seconds of it or none at all before stopping; forcing me to play a downloaded song of mine. I want to be able to play whatever I w...
Visitor
If there's a song I want to listen to that I haven't heard before (discover weekly for example) it will maybe play 6-12 seconds of it or none at all before stopping; forcing me to play a downloaded s...
381 Views
0 replies
0 likes
Hello there! When I try to share any song or playlist via Whatsapp nothing happens. The buttons seems to do nothing. Do I need to configure something? Or it's just a bug?
Casual Listener
Hello there! When I try to share any song or playlist via Whatsapp nothing happens. The buttons seems to do nothing. Do I need to configure something? Or it's just a bug?
lorietogonzalo
Casual Listener
16716 Views
2 replies
1 likes
Hi all! I have a Seat Leon Copa from 2012 and Apple iPhone 6s. I connect Spotify via bluetooth and I play my songs from Spotify well. The problem is that I can not change the song from the Steering Wheel controls as I can with a Compact Disc for inst...
Newbie
Hi all! I have a Seat Leon Copa from 2012 and Apple iPhone 6s. I connect Spotify via bluetooth and I play my songs from Spotify well. The problem is that I can not change the song from the S...
597 Views
0 replies
1 likes
If I share a song as a Facebook Music Story, and people click on the song clip, does that count toward total Spotify plays for that song? Basically I am trying to decide if it is better to share a link to a song for our "fans" or share it as a Facebo...
Casual Listener
If I share a song as a Facebook Music Story, and people click on the song clip, does that count toward total Spotify plays for that song? Basically I am trying to decide if it is better to s...
340 Views
0 replies
0 likes