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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238755 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

120256 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2762 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305966 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131145 Views

19 replies

38 likes

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Shuffle Playlist Doesn't Shuffle

When I try to shuffle a playlist on the iPhone app, it won't shuffle at all. It just plays the songs in the playlist order, and there is nothing in the queue.I have tried logging out and back, deleting and reinstalling the app, turning on and off my ...

Visitor

When I try to shuffle a playlist on the iPhone app, it won't shuffle at all. It just plays the songs in the playlist order, and there is nothing in the queue. I have tried logging out and back,...

MattSuda

Spotify Star

1670 Views

1 replies

0 likes

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  • 1 replies
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Shuffle

When I press shuffle it will play the songs in order they are in my playlist, and will not shuffle.

Newbie

When I press shuffle it will play the songs in order they are in my playlist, and will not shuffle.

MattSuda

Spotify Star

670 Views

1 replies

1 likes

  • 670 Views
  • 1 replies
  • 1 likes

Solved!! Certain songs won't play

Hello, I recently got a new iPhone 6s Plus and iClouded all of my apps, including Spotify, from my old iPhone to my new phone but now there are certain songs that will not play at all. I am a premium user and at first I thought that it was a streamin...

Regular

Hello,   I recently got a new iPhone 6s Plus and iClouded all of my apps, including Spotify, from my old iPhone to my new phone but now there are certain songs that will not play at all. I am ...

KAshby

Regular

8189 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Spotify doesn't shuffle AT ALL!

If I play any playlist by clicking the green shuffle button, it plays the playlist totally normally, start to finish, with no variation.If I just play a random song from the middle of the playlist and make it shuffle after that, the first song of the...

Newbie

If I play any playlist by clicking the green shuffle button, it plays the playlist totally normally, start to finish, with no variation. If I just play a random song from the middle of the playlist ...

MartinStoichkov

Community Legend

1032 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! No shuffle

I have an iPhone 6s Plus with Spotify premium. Up until today the shuffle worked perfectly fine but now if I try to turn shuffle on it starts back at the beginning of my playlist and plays songs from there in the order they are on the playlist. Anyon...

Newbie

I have an iPhone 6s Plus with Spotify premium. Up until today the shuffle worked perfectly fine but now if I try to turn shuffle on it starts back at the beginning of my playlist and plays songs from...

Bastogne87

Regular

1555 Views

7 replies

1 likes

  • 1555 Views
  • 7 replies
  • 1 likes

[iOS][Playlists] Shuffle to a device bug

This started when I installed the latest version of the app (8.2.0.549). When I stream a playlist (103 hours of music) to a device it only shuffles songs that start with a number the letter A or the letter B. This issomething QA should catch. **bleep...

Newbie

This started when I installed the latest version of the app (8.2.0.549). When I stream a playlist (103 hours of music) to a device it only shuffles songs that start with a number the letter A or the ...

544 Views

0 replies

0 likes

iOS
Playlists
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Problem with my songs

Since last week the alphabet of my spotify playlist look like this... how can i fix it?

Newbie

Since last week the alphabet of my spotify playlist look like this... how can i fix it?

349 Views

0 replies

0 likes

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Shuffle Play

How do i off the shuffle play after premium ? I couldnt play any song after premium because of the shuffle play. Any solution to this?

Casual Listener

How do i off the shuffle play after premium ? I couldnt play any song after premium because of the shuffle play. Any solution to this? 

MartinStoichkov

Community Legend

931 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Spotify on iPhone via USB on Ford Fiesta not working

I'm encountering a problem with playing songs on my Spotify app while my phone is connected through USB into my Ford Fiesta. The problem is that it keeps skipping to the next song after about 1-2 seconds. It's extremely annoying. Playing music from t...

Newbie

I'm encountering a problem with playing songs on my Spotify app while my phone is connected through USB into my Ford Fiesta. The problem is that it keeps skipping to the next song after about 1-2 sec...

Andy1332

Newbie

1474 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Not hearing music when the iPhone screen locks

Since the last update 8.2.0 music playback stops as soon as you dont see Spotify on the screen. So no music when you search something on safari or when the screen locks after a few minutes. Does anyone else have the same problem?

Casual Listener

Since the last update 8.2.0 music playback stops as soon as you dont see Spotify on the screen. So no music when you search something on safari or when the screen locks after a few minutes. Does anyo...

Natipapa

Casual Listener

664 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify keeps logging in to wrong account

We have Spotify family account(s) and I have used one of the accounts on the spotify app on my iphone. Now I have tried to log out and then log in to another of the accounts, but it keeps opening in the 'old account'. How do I get around this?

Casual Listener

We have Spotify family account(s) and I have used one of the accounts on the spotify app on my iphone. Now I have tried to log out and then log in to another of the accounts, but it keeps opening in ...

MattSuda

Spotify Star

11210 Views

3 replies

0 likes

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  • 3 replies
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Incorrect song name in Player

Brief description of the issue:Incorrect song name in Player. Steps to reproduce the issue:Start this song: spotify:track:0QR17iEdrDUbLtxkJe9kBWShow the playeriPhone 6s iOS 10.3.1Spotify PremiumSpotify v8.2.0.549

Newbie

Brief description of the issue: Incorrect song name in Player.   Steps to reproduce the issue: Start this song: spotify:track:0QR17iEdrDUbLtxkJe9kBW Show the player iPhone 6s iOS 10...

432 Views

0 replies

0 likes

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Why won't all of my radio stations work?

Why is it that sometimes (most of the time) when I try to listen to a certain radio station it doesn't work? It just says it is playing a song but it really isn't or it just keeps playing the song from the previous station. It is getting worse and wo...

Newbie

Why is it that sometimes (most of the time) when I try to listen to a certain radio station it doesn't work? It just says it is playing a song but it really isn't or it just keeps playing the song fr...

725 Views

0 replies

0 likes

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Solved!! Updated Spotify app; no longer have playlists

Just updated my Spotify app on my iPhone 4 (Jan. 27, 2014). All my playlists are now missing from the playlist tab. I don't believe I ever made a duplicate account because I always use the "log in with Facebook" option. Also, if I go to my profile I ...

Casual Listener

Just updated my Spotify app on my iPhone 4 (Jan. 27, 2014). All my playlists are now missing from the playlist tab. I don't believe I ever made a duplicate account because I always use the "log in wi...

Syreena

Newbie

6263 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Deleting Songs From Queue

Currently i am on a iphone se and have a fully updated spotify.Recently Ii have noticed that when I shuffle a playlist and it goes into my Up next Queue that I can no longer remove songs from that queue. (delete from the up next list but still have t...

Newbie

Currently i am on a iphone se and have a fully updated spotify. Recently Ii have noticed that when I shuffle a playlist and it goes into my Up next Queue that I can no longer remove songs ...

409 Views

0 replies

0 likes

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Feature to disable

Hi all,Is anyone could answer why behind the lyrics hide the LYRICS to show us why this song talk about somthing ?We just want lyrics using behind the lyrics ...ThanksPd: maybe there is a way to disable uninteresting comments...SpotifyPower.Mickaël.

Newbie

Hi all, Is anyone could answer why behind the lyrics hide the LYRICS to show us why this song talk about somthing ? We just want lyrics using behind the lyrics ... Thanks Pd: maybe there is a way...

MartinStoichkov

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
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Not all saved songs are playing offline.

Hey guys,so I've recently signed up premium.All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs dissapears and I can't listen to them offline?? Keep in ...

Newbie

Hey guys, so I've recently signed up premium. All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs d...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

The "Downloads" option is not displayed on "Library" tab options list.

The "Downloads" option is not displayed on "Library" tab options list.Device: iPhone5iOS: 10.2.1 (14D27)Spotify version: 8.2.0 Explanation:I had a Premium plan and now I have upgraded to a Family plan and invited my father to join the account, he had...

Newbie

The "Downloads" option is not displayed on "Library" tab options list. Device: iPhone5 iOS: 10.2.1 (14D27) Spotify version: 8.2.0   Explanation: I had a Premium plan and now I have up...

Maxim

Spotify Star

1033 Views

1 replies

0 likes

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  • 1 replies
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Playlist problem, starts to play music that is not even there.

Hi!I have a problem with my Iphone 5 and spotify.I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.)But last few months there has been a problem with it, because when i listen to it on m...

Newbie

Hi! I have a problem with my Iphone 5 and spotify. I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.) But last few months there has...

Reiszecke

Music Fan

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Song back button on iphone lock screen missing.

Hi, could someone look into this please? https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603 On the lock screen on iPhone, there is no back button. Just a thumbs up/down selector. https://communit...

Newbie

Hi, could someone look into this please?    https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603   On the lock screen on iPhone...

1317 Views

0 replies

0 likes

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