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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73968 Views
  • 16 replies
  • 37 likes
  • 73968 Views
  • 16 replies
  • 37 likes

Log in fail

I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!

  • Newbie
  • I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!
  • thisissostupid9
  • Regular
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Spotify weird bug?

So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of the sound or something like that? Or is it a weird bu...

  • Casual Listener
  • So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of th...
  • Bittencourt
  • Spotify Star
  • 445 Views
  • 5 replies
  • 0 likes
  • 445 Views
  • 5 replies
  • 0 likes

Superuser Contribution No audio using USB cable in my car

Hi everyone, I have read a few topics and it appears a few people have a similar issue. I own a Mazda 2 and so do my parents. The AUX has already worked in both cars, however now the police are clocking down on people touching their phones whilst dri...

  • Casual Listener
  • Hi everyone,    I have read a few topics and it appears a few people have a similar issue.   I own a Mazda 2 and so do my parents.   The AUX has already worked in both cars,...
  • kcammidge
  • Casual Listener
  • 789 Views
  • 2 replies
  • 0 likes
  • 789 Views
  • 2 replies
  • 0 likes

iPad Pro 12.9" - "now playing" view is too large, can't thumbs up/down or see text, its cut off

I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring up the "now playing" view which shows big album art ...

  • Casual Listener
  • I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring u...
  • daydullcom
  • Casual Listener
  • 708 Views
  • 1 replies
  • 0 likes
  • 708 Views
  • 1 replies
  • 0 likes

How can I see downloaded songs that aren't on my songs list?

I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs list. Please help me I want to see if I can recover...

  • Casual Listener
  • I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs ...
  • sonicsoulder
  • Casual Listener
  • 535 Views
  • 2 replies
  • 0 likes
  • 535 Views
  • 2 replies
  • 0 likes

Solved!! Can Only Go Online with WiFi. Offline with Cellular Data.

Description:Spotify will not connect/go online over cellular data. Connects immediately without a problem of WiFi. All other data-intensive/streaming apps work fine (Facebook, YouTube, Snapchat, etc.) To Reproduce:Turn off WiFi and use cellular data....

  • Casual Listener
  • Description: Spotify will not connect/go online over cellular data.  Connects immediately without a problem of WiFi.  All other data-intensive/streaming apps work fine (Facebook, Y...
  • NguyenJulian
  • Casual Listener
  • 2378 Views
  • 1 replies
  • 0 likes
  • 2378 Views
  • 1 replies
  • 0 likes

iPad app

We need help on our iPad spotify isn't working keeps saying we are timed out and need to contact you

  • Newbie
  • We need help on our iPad spotify isn't working keeps saying we are timed out  and need to contact you
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

iOS app DNS weirdness...

I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all. When I use the DNSCrypt server, the iOS just gives the standard "error, can't connect". I se...

  • Casual Listener
  • I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all.  When I use the DNSCrypt server, the...
  • quickmana32
  • Regular
  • 1047 Views
  • 2 replies
  • 0 likes
  • dns
    dnscrypt
    iOS 10
  • 1047 Views
  • 2 replies
  • 0 likes

Música que no tengo.

En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?臘‍

  • Casual Listener
  • En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?🤦🏻‍♀️
  • jaferbp
  • Newbie
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Downloaded songs not playing offline - iPhone

I've tried searching the forums and not come up with a solution to the my offline problem.I am a Spotify Premium user, and none of my downloaded songs play offline. I have tried:Restarting my deviceA clean reinstallation of SpotifyRedownloading all t...

  • Music Fan
  • I've tried searching the forums and not come up with a solution to the my offline problem. I am a Spotify Premium user, and none of my downloaded songs play offline.   I have tried: Restart...
  • user-removed
  • Not applicable
  • 1830 Views
  • 9 replies
  • 4 likes
  • 1830 Views
  • 9 replies
  • 4 likes

PREMIUM: Dropbox songs not playable in offline mode!

Good morning, I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the downloaded switch, and the device is hooked up to the compu...

  • Regular
  • Good morning,   I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the...
  • thisissostupid9
  • Regular
  • 1277 Views
  • 1 replies
  • 1 likes
  • 1277 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify premium on iPhone 7 keeps logging me out

I have spotify premium on my new Iphone 7. I play music for work and rely on it. I keep getting error message saying my token has expired. Failed! Refresh token to Login failed. Please login againLogin woth SpotifyClear Cookies Also, sometimes I cant...

  • Newbie
  • I have spotify premium on my new Iphone 7.  I play music for work and rely on it. I keep getting error message saying my token has expired.  Failed! Refresh token to Login failed. Please ...
  • Mara_F
  • Roadie
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remove a (Spotify Connect) device

Is there any way to remove a spotify connect device?When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i have been connect once before, it doesn't matter if i a...

  • Newbie
  • Is there any way to remove a spotify connect device? When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i ha...
  • Mara_F
  • Roadie
  • 785 Views
  • 1 replies
  • 0 likes
  • 785 Views
  • 1 replies
  • 0 likes

Songs stopping after two seconds and skipping

I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Music starts playing. When listening to a playlist and ...

  • Newbie
  • I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Musi...
  • 589 Views
  • 0 replies
  • 0 likes
  • 589 Views
  • 0 replies
  • 0 likes