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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43376 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109071 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127812 Views

19 replies

38 likes

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Superuser Contribution Connect to a device doesn't list devices in a family member IPhone

Hello All, I have a premium subscription and I have my wife as a family member. In my IPhone 6 (with the last firmware) the Spotify app (8.0.0.529) list all devices in my network correctly. But in my wife's IPhone 6 (with the lat firmware) the device...

Casual Listener

Hello All,   I have a premium subscription and I have my wife as a family member. In my IPhone 6 (with the last firmware) the Spotify app (8.0.0.529) list all devices in my network correctly. ...

Mara_F

Roadie

679 Views

1 replies

0 likes

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Solved!!Superuser Contribution Offline mode

Greetings, Recently, I bought a Spotify Premium for the offline listening. But, sometimes it feels like Spotify still using my data even the whole playlist is downloaded. Just googled about this situation and it looks like the offline mode is gone fo...

Regular

Greetings,   Recently, I bought a Spotify Premium for the offline listening. But, sometimes it feels like Spotify still using my data even the whole playlist is downloaded. Just googled about ...

Mara_F

Roadie

761 Views

1 replies

0 likes

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Superuser Contribution I use to be able to play my downloaded music on airplane mode but can't anymore. Why?

Why can I no longer listen to my music on planes? In November it worked fine, this time going on a long flight Is just said Spotify was offline and I couldn't play my downloaded music.

Newbie

Why can I no longer listen to my music on planes? In November it worked fine, this time going on a long flight Is just said Spotify was offline and I couldn't play my downloaded music.

Mara_F

Roadie

1164 Views

1 replies

0 likes

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Superuser Contribution Unable to login to Spotify on iPhone with preferred Facebook account

i've 2 facebook accounts on my iPhone and am unable to login to Spotify with the correct facebook account which is linked to my premium Spotify account. Spotify keeps directing me to the facebook account for free service. i've tried logging out of ea...

Newbie

i've 2 facebook accounts on my iPhone and am unable to login to Spotify with the correct facebook account which is linked to my premium Spotify account. Spotify keeps directing me to the facebook acc...

Mara_F

Roadie

956 Views

1 replies

0 likes

Facebook
Help please
Login
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'Cannot login. There is already an account created with this email"

I got a new 6S and I'm trying to log in to Spotify app. I get this error message every time I put in username and PW. I'm not trying to create an account, I'm trying to login. And it keeps telling me this. Changed my PW in case. Still won't log me in...

Newbie

I got a new 6S and I'm trying to log in to Spotify app. I get this error message every time I put in username and PW. I'm not trying to create an account, I'm trying to login. And it keeps telling me...

Maxim

Spotify Star

794 Views

1 replies

0 likes

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Solved!! Offline mode help! Tracks keep stopping about every minute...

Love spotify, especially to make mixes for long car drives.However, lately, when I use offline mode (assuming this is the best option for driving to avoid uninterupted listening), the track will stop point blank after a couple seconds, which is infur...

Casual Listener

Love spotify, especially to make mixes for long car drives. However, lately, when I use offline mode (assuming this is the best option for driving to avoid uninterupted listening), the track will st...

derektakiaferro

Casual Listener

47790 Views

17 replies

4 likes

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Songs from "My Music" are not synced offline

I had my Spotify starred playlist as available offline so whenever I add new songs, they download automatically. Now when I add songs to My Music, they dont sync offline automatically, how can this be re-enabled so songs from My Music are synced? tha...

Regular

I had my Spotify starred playlist as available offline so whenever I add new songs, they download automatically.   Now when I add songs to My Music, they dont sync offline automatically, how...

oorhunturan

Casual Listener

8639 Views

12 replies

18 likes

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Songs not being removed from playlist on mobile app

I deleted some songs from my playlist using the desktop application but they are still on my playlist when I look at it using the mobile app. On the desktop version there are 2,788 songs with 193 hours, but on the mobile app there is 203 hours. Is th...

Casual Listener

I deleted some songs from my playlist using the desktop application but they are still on my playlist when I look at it using the mobile app. On the desktop version there are 2,788 songs wi...

457 Views

0 replies

0 likes

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Skipping songs when lowering IPhone and playing music although App is closed

Hey Spotify Team. Since a couple of weeks its not possible to play musik on my IPhone (6s) especially not when moving (walking etc). As soon as I lower down the phone or place it in my pocket it starts skipping songs. When I close the app and place i...

Newbie

Hey Spotify Team.   Since a couple of weeks its not possible to play musik on my IPhone (6s) especially not when moving (walking etc). As soon as I lower down the phone or place it in my pocke...

iTeo

Newbie

835 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify on Iphone Crashes when connecting to wifi

Since 2 november update my Spotify app on my Iphone 6s IoS 10 crashes when connecting to wifi. Already removed en reinstalled App, did not provide any solution. Please help me out.

Newbie

Since 2 november update my Spotify app on my Iphone 6s IoS 10 crashes when connecting to wifi. Already removed en reinstalled App, did not provide any solution. Please help me out.

HelsBellsN16

Newbie

684 Views

1 replies

0 likes

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Solved!! Playlists don't show on iPhone 7

Since I changed to iPhone 7 none of my playlists show on my phone any more. The playlist section is simply empty. They show on all my other devices. Updating the app didn't help.

Casual Listener

Since I changed to iPhone 7 none of my playlists show on my phone any more. The playlist section is simply empty. They show on all my other devices. Updating the app didn't help. 

polaroidgrrl

Casual Listener

751 Views

2 replies

0 likes

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BMW showing limited songs after update

After updating the Spotify app on iPhone the song list that is displayed on iDrive 5.0 is limited to 209 songs. I have tried reinstalling etc. but this does not change. I have over 2000 songs downloaded to choose from. I can still access all these by...

Casual Listener

After updating the Spotify app on iPhone the song list that is displayed on iDrive 5.0 is limited to 209 songs. I have tried reinstalling etc. but this does not change. I have over 2000 songs downloa...

461 Views

0 replies

0 likes

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Superuser Contribution Spotify crashes when I tap artist

I was listening to a song and thought of queuing another song so I searched for the artist and when I tapped the artist Spotify crashed. I tried restarting the app, the phone but it still crashes.Setup:iPhone 7Spotify 8.0.0Spotify Premium account

Casual Listener

I was listening to a song and thought of queuing another song so I searched for the artist and when I tapped the artist Spotify crashed. I tried restarting the app, the phone but it still crashes. ...

bkoskinen

Casual Listener

1157 Views

2 replies

1 likes

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Random songs play in playlist

Hello, for a few days now I've had the issue that a bunch of random songs start playing after the first song of my playlist. Its kinda like this:I load up Metallica's Black-album, and play the first song, Enter Sandman. When that song is done playing...

Newbie

Hello,    for a few days now I've had the issue that a bunch of random songs start playing after the first song of my playlist.    Its kinda like this: I load up Metallica's ...

353 Views

0 replies

0 likes

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Downloading an album adds it to your music in songs?

Hey guys, I've just noticed that when I go to an album I want to save offline and mark it to download for offline, it places that entire album in my library under songs? This is messing up my system, as I would like to listen to an album offline, but...

Casual Listener

Hey guys,   I've just noticed that when I go to an album I want to save offline and mark it to download for offline, it places that entire album in my library under songs?   This i...

cjday

Casual Listener

693 Views

1 replies

0 likes

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My songs show up on my playlist on my computer, but when I go to my iphone not all of them are there

My songs show up on my playlist on my computer, but when I go to my iphone not all of them are there. I mostly add songs to my playlists from my computer and then let my iphone sync them, now my iphone doesnt even detect these new songs and just show...

Casual Listener

My songs show up on my playlist on my computer, but when I go to my iphone not all of them are there. I mostly add songs to my playlists from my computer and then let my iphone sync them, now my ipho...

365 Views

0 replies

0 likes

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Difference between save and add to playlist

Hi, I am trying to figure out what is the difference between making a playlist and just saving the songs. I am also wondering if there is a way to shuffle play all my playlist. Thank you

Newbie

Hi,    I am trying to figure out what is the difference between making a playlist and just saving the songs. I am also wondering if there is a way to shuffle play all my playlist.  ...

MartinStoichkov

Community Legend

3341 Views

1 replies

0 likes

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I need to download my songs all over everytime!

I have Premium account and I download every song but the other day I can't listen them offline even though I downloaded them the other day.I'm so tired of downloading dozens of songs everyday please help me!!

Newbie

I have Premium account and I download every song but the other day I can't listen them offline even though I downloaded them the other day.I'm so tired of downloading dozens of songs everyday please ...

Robert_W

Community Legend

427 Views

1 replies

0 likes

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Playlist playing backwards/out of order

So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when sorted. When sorted 'by custom' it plays correctly ...

Casual Listener

So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when ...

703 Views

0 replies

1 likes

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Songs missing from playlist

A "funny" error occured today. The last 50 songs i added to a playlist over the last 5 days are gone. My iPhone said 137 this morning. I then changed the name on ths list, sent it to another user but only 87 songs showed up on the link. After trying ...

Newbie

A "funny" error occured today. The last 50 songs i added to a playlist over the last 5 days are gone. My iPhone said 137 this morning. I then changed the name on ths list, sent it to another user but...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes