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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232504 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114104 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303915 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129646 Views

19 replies

38 likes

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  • 19 replies
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Meta data not showing up anymore

I have a 2015 honda civic si and when I connect my iphone via bluetooth the song information does not show up anymore. Prior to updating my iphone to ios 10, I had no issues.In order to have song information show up this is what I have to do.1. Conne...

Newbie

I have a 2015 honda civic si and when I connect my iphone via bluetooth the song information does not show up anymore. Prior to updating my iphone to ios 10, I had no issues. In order to have song i...

976 Views

0 replies

0 likes

Honda
iOS
meta
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"you have reached the maximum amount of downloads"

Recently whenever I open Spotify on my Iphone 5s it says "you have reached the maximum amount of downloads. Please delete other songs in order to download more songs" but I only have like 150 songs on my Iphone and they used to be downloaded but when...

Newbie

Recently whenever I open Spotify on my Iphone 5s it says "you have reached the maximum amount of downloads. Please delete other songs in order to download more songs" but I only have like 150 songs o...

jessclarke77

Newbie

1833 Views

2 replies

1 likes

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Was the missing album art issue ever corrected?

I run an ipad Pro as my headunit and I download all songs off wifi. When I put it in my car (no wifi) the song stay but no artwork. The ONLY way to get it back is to turn my phone on as a hotspot, this giving me some internet connectivity.

Gig Goer

I run an ipad Pro as my headunit and I download all songs off wifi. When I put it in my car (no wifi) the song stay but no artwork. The ONLY way to get it back is to turn my phone on as a hotspot, th...

MattSuda

Spotify Star

475 Views

1 replies

0 likes

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Track details no longer displayed on car radio since updated to Spotify 7.8.0.404 or later

Since updating to Spotify 7.8.0.404, when ever I connect my iPhone to my car (Volvo V60) it will display the all the track info for the first few tracks fine and after that it just displays Spotify. If I disconnect my iphone and then reconnect it, it...

Casual Listener

Since updating to Spotify 7.8.0.404, when ever I connect my iPhone to my car (Volvo V60) it will display the all the track info for the first few tracks fine and after that it just displays Spotify. ...

395 Views

0 replies

0 likes

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Solved!! No "up next" play queue?

I'd like to use the "up next" feature more, but when I select a song and "add to up next", it doesn't seem to be added anywhere on the play queue - it just still says "next from (the album I was listening to)".If I click two songs "add to up next", o...

Casual Listener

I'd like to use the "up next" feature more, but when I select a song and "add to up next", it doesn't seem to be added anywhere on the play queue - it just still says "next from (the album I was list...

wiley-fox

Newbie

901 Views

1 replies

1 likes

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  • 1 replies
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I cant get spotify to play on my headset.

I'm having issues getting spotify to connect to my bluetooth headset. When I get calls it connects and plays over my headset so that both I and my caller can hear. But thats the exact opposite of what I want to happen. Please help!! I just want to be...

Newbie

I'm having issues getting spotify to connect to my bluetooth headset. When I get calls it connects and plays over my headset so that both I and my caller can hear. But thats the exact opposite of wha...

485 Views

0 replies

0 likes

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Solved!! Two computers on Premium and one IPhone sticked on Free

I am on Premium for two computers and one IPhone. Phone is broken, I got a IPhone 5. It gives Spotify, but only on Free. I don't find the way to have it on Premium.

Casual Listener

I am on Premium for two computers and one IPhone. Phone is broken, I got a IPhone 5.  It gives Spotify, but only on Free. I don't find the way to have it on Premium.

luca888

Casual Listener

636 Views

2 replies

0 likes

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Playlist isn't working

Hi! I have a premium subscription and I just realized my last payment, i downloaded my playlist so I can use it without Internet AND EVERYTIME I lost my internet it appears like I never downloaded it, please help me

Newbie

Hi! I have a premium subscription and I just realized my last payment, i downloaded my playlist so I can use it without Internet AND EVERYTIME I lost my internet it appears like I never downloaded it...

298 Views

0 replies

0 likes

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Spotify ios app issues

I've been experience what at first glance appears to be a connectivity issue with the ios app on my iphone 6s plus running ios 10.3.1. I open the app and I'll see the 'Connecting' message for a few seconds. After that I sometimes see the 'You are off...

Newbie

I've been experience what at first glance appears to be a connectivity issue with the ios app on my iphone 6s plus running ios 10.3.1. I open the app and I'll see the 'Connecting' message for a few s...

602 Views

0 replies

0 likes

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Won't stop playing Disney Songs

I let my niece play with my phone while I was visiting them. Now whenever I play a song, it plays one "adult" song and then plays Disney music continuously. None of the songs were saved and I can't figure out how to make it stop playing Disney music....

Newbie

I let my niece play with my phone while I was visiting them.  Now whenever I play a song, it plays one "adult" song and then plays Disney music continuously.  None of the songs were saved a...

MartinStoichkov

Community Legend

1410 Views

1 replies

1 likes

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will not let me log in

I recently had to get a new iPhone and when I re downloaded Spotify it will not let me click on the login button no matter how many times I touch it. How do I fix this?

Casual Listener

I recently had to get a new iPhone and when I re downloaded Spotify it will not let me click on the login button no matter how many times I touch it. How do I fix this?

ellen221

Casual Listener

405 Views

1 replies

0 likes

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how do family premium members listen to music on two devices

whenever i am using spotify to play music for my yoga students, my son often turns on his spotify and suddenly we are listening to his loud music instead of peaceful yoga sounds. Why cant we both listen at the same time on two different devices to di...

Newbie

whenever i am using spotify to play music for my yoga students, my son often turns on his spotify and suddenly we are listening to his loud music instead of peaceful yoga sounds.  Why ...

richmondimage

Newbie

444 Views

1 replies

0 likes

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Carplay on iOS 10.3

Hi, Is there any plans to support the full range of carplay that iOS 10.3 has introduced? ie There is an Up Next option in Apple Music as well as a clickable region that allows you to look at the artists album tracks? Without doubt Spotify is so much...

Music Fan

Hi,   Is there any plans to support the full range of carplay that iOS 10.3 has introduced?   ie There is an Up Next option in Apple Music as well as a clickable region that allows you ...

523 Views

0 replies

3 likes

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Superuser Contribution Error during the connection on the iOS app

When I enter my email address and my password on the app it says "error 404" while my account is working because on safari I can connect without any problem, it does that for a few weeks now, and I already tried to reinstall the app multiple times.

Newbie

When I enter my email address and my password on the app it says "error 404" while my account is working because on safari I can connect without any problem, it does that for a few weeks now, and I a...

Mara_F

Roadie

477 Views

1 replies

0 likes

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Superuser Contribution Spotify Shuffle

Has anyone else noticed whether it be their songs list or any of their playlists that shuffle feature plays the same songs all the time? It's to the point where I can almost guess which song is going to play next. I have prenium if that makes a diffe...

Newbie

Has anyone else noticed whether it be their songs list or any of their playlists that shuffle feature plays the same songs all the time? It's to the point where I can almost guess which song is going...

Mara_F

Roadie

624 Views

1 replies

0 likes

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Spotify app crashing about 15-30 seconds after startup when downloading music.

My spotify app will not stay open for more than 30 seconds when trying to save music to my iphone. it gets through about 3 songs and then crashes. I have an iphone 6 64gb. Literally can't download music unless I sit and watch and reopen everytime it ...

Newbie

My spotify app will not stay open for more than 30 seconds when trying to save music to my iphone. it gets through about 3 songs and then crashes. I have an iphone 6 64gb. Literally can't download mu...

wakeblake

Casual Listener

982 Views

1 replies

0 likes

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Superuser Contribution Connect to a device doesn't list devices in a family member IPhone

Hello All, I have a premium subscription and I have my wife as a family member. In my IPhone 6 (with the last firmware) the Spotify app (8.0.0.529) list all devices in my network correctly. But in my wife's IPhone 6 (with the lat firmware) the device...

Casual Listener

Hello All,   I have a premium subscription and I have my wife as a family member. In my IPhone 6 (with the last firmware) the Spotify app (8.0.0.529) list all devices in my network correctly. ...

Mara_F

Roadie

681 Views

1 replies

0 likes

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Solved!!Superuser Contribution Offline mode

Greetings, Recently, I bought a Spotify Premium for the offline listening. But, sometimes it feels like Spotify still using my data even the whole playlist is downloaded. Just googled about this situation and it looks like the offline mode is gone fo...

Regular

Greetings,   Recently, I bought a Spotify Premium for the offline listening. But, sometimes it feels like Spotify still using my data even the whole playlist is downloaded. Just googled about ...

Mara_F

Roadie

767 Views

1 replies

0 likes

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Superuser Contribution I use to be able to play my downloaded music on airplane mode but can't anymore. Why?

Why can I no longer listen to my music on planes? In November it worked fine, this time going on a long flight Is just said Spotify was offline and I couldn't play my downloaded music.

Newbie

Why can I no longer listen to my music on planes? In November it worked fine, this time going on a long flight Is just said Spotify was offline and I couldn't play my downloaded music.

Mara_F

Roadie

1169 Views

1 replies

0 likes

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Superuser Contribution Unable to login to Spotify on iPhone with preferred Facebook account

i've 2 facebook accounts on my iPhone and am unable to login to Spotify with the correct facebook account which is linked to my premium Spotify account. Spotify keeps directing me to the facebook account for free service. i've tried logging out of ea...

Newbie

i've 2 facebook accounts on my iPhone and am unable to login to Spotify with the correct facebook account which is linked to my premium Spotify account. Spotify keeps directing me to the facebook acc...

Mara_F

Roadie

966 Views

1 replies

0 likes

Facebook
Help please
Login
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