Not Shuffling

[sterlingw-8]

My spotify isn't shuffling (yes the shuffle icon is green). It just plays all of the songs in any playlist in order from top to bottom. Suggestions?

[vksavoie]

Same exact thing was happening to me today, so annoying.  And it was not doing it on the desktop version.  I deleted the app off my iphone, reloaded it, and now seems to be working as it should.  

[MartinStoichkov]

Hello @vksavoie and @sterlingw-8 

There is an ongoing issue thread here, other users also complained about it. 

You can leave your feedback there

In the meantime here's some troubleshooting steps you can try: 

• Log out and log back in the app 
• Transfer the playback from the phone to the computer or vice versa, and see if this works 
• Try a clear re-install of the app, as this usually helps for many ongoing issues

[sterlingw-8]

Thanks for the help. I'll remember that for future reference. But in this case it just sorted itself out.

[sterlingw-8]

I tried the same process as you but it didn't work for me. It just sorted itself out the next day. At least it's working.