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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232495 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114097 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303914 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129645 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

'Cannot login. There is already an account created with this email"

I got a new 6S and I'm trying to log in to Spotify app. I get this error message every time I put in username and PW. I'm not trying to create an account, I'm trying to login. And it keeps telling me this. Changed my PW in case. Still won't log me in...

Newbie

I got a new 6S and I'm trying to log in to Spotify app. I get this error message every time I put in username and PW. I'm not trying to create an account, I'm trying to login. And it keeps telling me...

Maxim

Spotify Star

798 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Offline mode help! Tracks keep stopping about every minute...

Love spotify, especially to make mixes for long car drives.However, lately, when I use offline mode (assuming this is the best option for driving to avoid uninterupted listening), the track will stop point blank after a couple seconds, which is infur...

Casual Listener

Love spotify, especially to make mixes for long car drives. However, lately, when I use offline mode (assuming this is the best option for driving to avoid uninterupted listening), the track will st...

derektakiaferro

Casual Listener

48247 Views

17 replies

4 likes

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  • 17 replies
  • 4 likes

Songs from "My Music" are not synced offline

I had my Spotify starred playlist as available offline so whenever I add new songs, they download automatically. Now when I add songs to My Music, they dont sync offline automatically, how can this be re-enabled so songs from My Music are synced? tha...

Regular

I had my Spotify starred playlist as available offline so whenever I add new songs, they download automatically.   Now when I add songs to My Music, they dont sync offline automatically, how...

oorhunturan

Casual Listener

8702 Views

12 replies

18 likes

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  • 12 replies
  • 18 likes

Songs not being removed from playlist on mobile app

I deleted some songs from my playlist using the desktop application but they are still on my playlist when I look at it using the mobile app. On the desktop version there are 2,788 songs with 193 hours, but on the mobile app there is 203 hours. Is th...

Casual Listener

I deleted some songs from my playlist using the desktop application but they are still on my playlist when I look at it using the mobile app. On the desktop version there are 2,788 songs wi...

462 Views

0 replies

0 likes

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Skipping songs when lowering IPhone and playing music although App is closed

Hey Spotify Team. Since a couple of weeks its not possible to play musik on my IPhone (6s) especially not when moving (walking etc). As soon as I lower down the phone or place it in my pocket it starts skipping songs. When I close the app and place i...

Newbie

Hey Spotify Team.   Since a couple of weeks its not possible to play musik on my IPhone (6s) especially not when moving (walking etc). As soon as I lower down the phone or place it in my pocke...

iTeo

Newbie

844 Views

1 replies

1 likes

  • 844 Views
  • 1 replies
  • 1 likes

Spotify on Iphone Crashes when connecting to wifi

Since 2 november update my Spotify app on my Iphone 6s IoS 10 crashes when connecting to wifi. Already removed en reinstalled App, did not provide any solution. Please help me out.

Newbie

Since 2 november update my Spotify app on my Iphone 6s IoS 10 crashes when connecting to wifi. Already removed en reinstalled App, did not provide any solution. Please help me out.

HelsBellsN16

Newbie

690 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlists don't show on iPhone 7

Since I changed to iPhone 7 none of my playlists show on my phone any more. The playlist section is simply empty. They show on all my other devices. Updating the app didn't help.

Casual Listener

Since I changed to iPhone 7 none of my playlists show on my phone any more. The playlist section is simply empty. They show on all my other devices. Updating the app didn't help. 

polaroidgrrl

Casual Listener

758 Views

2 replies

0 likes

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  • 2 replies
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BMW showing limited songs after update

After updating the Spotify app on iPhone the song list that is displayed on iDrive 5.0 is limited to 209 songs. I have tried reinstalling etc. but this does not change. I have over 2000 songs downloaded to choose from. I can still access all these by...

Casual Listener

After updating the Spotify app on iPhone the song list that is displayed on iDrive 5.0 is limited to 209 songs. I have tried reinstalling etc. but this does not change. I have over 2000 songs downloa...

464 Views

0 replies

0 likes

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Superuser Contribution Spotify crashes when I tap artist

I was listening to a song and thought of queuing another song so I searched for the artist and when I tapped the artist Spotify crashed. I tried restarting the app, the phone but it still crashes.Setup:iPhone 7Spotify 8.0.0Spotify Premium account

Casual Listener

I was listening to a song and thought of queuing another song so I searched for the artist and when I tapped the artist Spotify crashed. I tried restarting the app, the phone but it still crashes. ...

bkoskinen

Casual Listener

1166 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Random songs play in playlist

Hello, for a few days now I've had the issue that a bunch of random songs start playing after the first song of my playlist. Its kinda like this:I load up Metallica's Black-album, and play the first song, Enter Sandman. When that song is done playing...

Newbie

Hello,    for a few days now I've had the issue that a bunch of random songs start playing after the first song of my playlist.    Its kinda like this: I load up Metallica's ...

360 Views

0 replies

0 likes

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Downloading an album adds it to your music in songs?

Hey guys, I've just noticed that when I go to an album I want to save offline and mark it to download for offline, it places that entire album in my library under songs? This is messing up my system, as I would like to listen to an album offline, but...

Casual Listener

Hey guys,   I've just noticed that when I go to an album I want to save offline and mark it to download for offline, it places that entire album in my library under songs?   This i...

cjday

Casual Listener

701 Views

1 replies

0 likes

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  • 1 replies
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My songs show up on my playlist on my computer, but when I go to my iphone not all of them are there

My songs show up on my playlist on my computer, but when I go to my iphone not all of them are there. I mostly add songs to my playlists from my computer and then let my iphone sync them, now my iphone doesnt even detect these new songs and just show...

Casual Listener

My songs show up on my playlist on my computer, but when I go to my iphone not all of them are there. I mostly add songs to my playlists from my computer and then let my iphone sync them, now my ipho...

370 Views

0 replies

0 likes

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Difference between save and add to playlist

Hi, I am trying to figure out what is the difference between making a playlist and just saving the songs. I am also wondering if there is a way to shuffle play all my playlist. Thank you

Newbie

Hi,    I am trying to figure out what is the difference between making a playlist and just saving the songs. I am also wondering if there is a way to shuffle play all my playlist.  ...

MartinStoichkov

Community Legend

3355 Views

1 replies

0 likes

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  • 1 replies
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I need to download my songs all over everytime!

I have Premium account and I download every song but the other day I can't listen them offline even though I downloaded them the other day.I'm so tired of downloading dozens of songs everyday please help me!!

Newbie

I have Premium account and I download every song but the other day I can't listen them offline even though I downloaded them the other day.I'm so tired of downloading dozens of songs everyday please ...

Robert_W

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Playlist playing backwards/out of order

So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when sorted. When sorted 'by custom' it plays correctly ...

Casual Listener

So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when ...

713 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Songs missing from playlist

A "funny" error occured today. The last 50 songs i added to a playlist over the last 5 days are gone. My iPhone said 137 this morning. I then changed the name on ths list, sent it to another user but only 87 songs showed up on the link. After trying ...

Newbie

A "funny" error occured today. The last 50 songs i added to a playlist over the last 5 days are gone. My iPhone said 137 this morning. I then changed the name on ths list, sent it to another user but...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
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Downloaded songs

is possible to see only downloaded songs? Thanks

Newbie

is possible to see only downloaded songs? Thanks

labelscollected

Community Legend

442 Views

1 replies

0 likes

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  • 1 replies
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App crashes when selecting a playlist to open

Description All menus and features of the App work correctly; apart from the Playlist menu. I press the playlist name and the App crashes. A more detailed description, using numbered steps 1. Open spotify App. 2. Select playlist. 4. Spotify App becom...

Regular

Description All menus and features of the App work correctly; apart from the Playlist menu. I press the playlist name and the App crashes.   A more detailed description, using numbered ste...

LeoV1

Newbie

5102 Views

16 replies

1 likes

  • 5102 Views
  • 16 replies
  • 1 likes

Plug Ipod touch into Harley Davidson Boom! Audio with USB

I am having an issue playing my iPod touch USB into my Harley Davidson Motorcycle. It keeps poping up as "No playable music detected" I have already contacted Apple and they said they could not do anything about it because all of the music is on Spot...

Newbie

I am having an issue playing my iPod touch USB into my Harley Davidson Motorcycle. It keeps poping up as "No playable music detected" I have already contacted Apple and they said they could not do an...

MadmanOnWheels

Roadie

1351 Views

1 replies

1 likes

  • 1351 Views
  • 1 replies
  • 1 likes

Playlist

Spotify told me to log out so my subscription could start and now my playlist are gone help

Newbie

Spotify told me to log out so my subscription could start and now my playlist are gone help 

Jacob

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes