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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30691 Views

40 replies

9 likes

  • 30691 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95419 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293849 Views

60 replies

15 likes

  • 293849 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123755 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

"All tracks"

Until today I could shuffle across my playlists because I have put them all into a folder called "All". I clicked on "All" and above of all the playlists there was "all tracks" and I could shuffle these.Now "all tracks" is gone"!I already tried to cr...

Casual Listener

Until today I could shuffle across my playlists because I have put them all into a folder called "All".   I clicked on "All" and above of all the playlists there was "all tracks" and I could s...

MartinStoichkov

Community Legend

526 Views

1 replies

1 likes

  • 526 Views
  • 1 replies
  • 1 likes

Where Is the PLAY ALL button!?

In the lastest update, the play all button for playlist folders has gone. I use this 95% of the time, as I shuffle through all my genres of music and artists playlists. Why would they remove this play all button? It makes the app unusable for me now,...

Regular

In the lastest update, the play all button for playlist folders has gone. I use this 95% of the time, as I shuffle through all my genres of music and artists playlists. Why would they remove this pla...

MartinStoichkov

Community Legend

971 Views

1 replies

2 likes

  • 971 Views
  • 1 replies
  • 2 likes

No way to send a message to other user

Hello, there is just no possibiité to contact another user. ,After ----> follow ---> and after chose a friend -, the message goes in an endless loop. Quite anoying ! Somebody has an idea ?

Regular

Hello, there is just no possibiité to contact another user.  ,After ---->  follow ---> and after chose a friend -,  the message goes in an endless loop.   Quite anoying ! &n...

Maxim

Spotify Star

1307 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Itunes overwriting when using a lightning cord in car.

When i use the lightning cord and hit play in spotify itunes will start a song and shut off spotify in about half a sec. When i use bluetooth all is fine. I just want to use the cord because quality is a little better then BT. 2015 Kia Optima with ip...

Newbie

When i use the lightning cord and hit play in spotify itunes will start a song and shut off spotify in about half a sec.  When i use bluetooth all is fine.  I just want to use the cord beca...

355 Views

0 replies

0 likes

  • 355 Views
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Solved!! Unaccurate number of songs in a playlist

Hey, Ok so I made a 150 song playlist but then when I shared the link it only appears to have 90 songs including in my other phone it says it only has 90 songs. How can I fix this? Thank you in advance.

Newbie

Hey, Ok so I made a 150 song playlist but then when I shared the link it only appears to have 90 songs including in my other phone it says it only has 90 songs. How can I fix this? Thank you in advan...

labelscollected

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

iOS Local Files

Hi there, All the local files have been deleted from my iPhone, and will not sync back from my iPhone. I have already posted on here, and none of the tips/steps/instructions helped at all... I have done this tons before, this is the first time I've h...

Regular

Hi there,   All the local files have been deleted from my iPhone, and will not sync back from my iPhone. I have already posted on here, and none of the tips/steps/instructions helped at all......

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

New Iphone

Just got a new phone, and it wont let me connect to my premium. Any ideas?

Newbie

Just got a new phone, and it wont let me connect to my premium. Any ideas?

jailenesayshi

Casual Listener

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Download spotify on ios

Yesterday i deleted spotify on my iphone and now now i want ik back but it says that i already downloaded it and that i only have to open the app but i cant find it on my iphone

Newbie

Yesterday i deleted spotify on my iphone and now now i want ik back but it says that i already downloaded it and that i only have to open the app but i cant find it on my iphone

labelscollected

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Most updated Spotify crashing on updated iOS

Hi,Spotify crashes when I try to play anything (I press a song and it crashes after 3 seconds). I have plenty of space (>30 GB available). Wifi is working. I have Premium so this is really irking me that I am paying for a crashing app. Thanks,Jocelyn

Newbie

Hi, Spotify crashes when I try to play anything (I press a song and it crashes after 3 seconds). I have plenty of space (>30 GB available). Wifi is working. I have Premium so this is really ...

devxdev

Casual Listener

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

All lists default to downloaded music after first song

I downloaded albums to listen on a plane, but now my lists all default to the downloaded music after the first song. For example, using a playlist I created, I went to the "radio playlist" to find similar songs. The new songs populated the list, but ...

Newbie

I downloaded albums to listen on a plane, but now my lists all default to the downloaded music after the first song.  For example, using a playlist I created, I went to the "radio playlist" to f...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
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Doble cobro en Tarjeta de Credito

Contrate mi paquete premium y los primeros 3 meses solo me cobrarían $9 y el tercer mes ya sería $99 pero resulta que todo el tiempo se hizo cobro doble y hoy cobraron doble vez los $99...

Newbie

Contrate mi paquete premium y los primeros 3 meses solo me cobrarían $9 y el tercer mes ya sería $99 pero resulta que todo el tiempo se hizo cobro doble y hoy cobraron doble vez los $99...

255 Views

0 replies

0 likes

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Has your offline playlist ever failed even after it was perfect?

For what reasons? Everything is downloaded correctly, you are in offline mode and everything is all good. Is there any risk that the app fails or anything? Should I buy tunes on iTunes to have a backup plan for playing music at a party?

Regular

For what reasons? Everything is downloaded correctly, you are in offline mode and everything is all good. Is there any risk that the app fails or anything? Should I buy tunes on iTunes to have a back...

550 Views

0 replies

0 likes

Android
iOS
Mac
Web Player
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First Song is Played when Selecting Song in Playlist Folder All Songs Listing

Hi, I've just noticed a reproducable bug in the iOS Spotify App. If I go to a playlist folder, and select the 'All Songs' option, if I select a specific song it plays the first song in the list. If I select a song after applying a filter, it plays th...

Community Legend

Hi,   I've just noticed a reproducable bug in the iOS Spotify App.   If I go to a playlist folder, and select the 'All Songs' option, if I select a specific song it plays the first ...

savoiebz

Newbie

909 Views

1 replies

0 likes

  • 909 Views
  • 1 replies
  • 0 likes

Apple Carplay don't play the correct track from an album

Hey there, I have the problem that Carplay don't plays the correct track from an album.E.g.I wan't to play an track from the album "In Symphony" from Albert Hammond.Now I choose the Album and I get the list of the tracks. 1 It Never Rains in Southern...

Visitor

Hey there,   I have the problem that Carplay don't plays the correct track from an album. E.g. I wan't to play an track from the album "In Symphony" from Albert Hammond. Now I choose the Al...

Jckool18

Newbie

2777 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

My local files playlist is gone

I've had to make a new itunes account and have receltly redownloaded spotify onto my iphone 6 again, today I tried to add my local files to my playlists, these files play on my computer and on my phone's music app but only some are able to be played ...

Casual Listener

I've had to make a new itunes account and have receltly redownloaded spotify onto my iphone 6 again, today I tried to add my local files to my playlists, these files play on my computer and on my pho...

hkinnaird

Casual Listener

483 Views

1 replies

2 likes

  • 483 Views
  • 1 replies
  • 2 likes

Play all from folder instead of from Playlist

Hey, Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in that folder I could just open de folder and hit the play button so...

Newbie

Hey,    Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in ...

Lorenzo_NGG

Roadie

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
  • 0 likes

All offline music deleted on iOS

It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting songs is very frustrating!!

Casual Listener

It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting ...

JJ1982

Casual Listener

437 Views

2 replies

0 likes

  • 437 Views
  • 2 replies
  • 0 likes

Solved!! Any potential issues with playing offline playlist for six hours?

Hi,I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to work offline and iPad will be plugged into speaker, ...

Regular

Hi, I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to...

justinewin_

Roadie

724 Views

3 replies

1 likes

  • 724 Views
  • 3 replies
  • 1 likes

Shuffle album folder?

I updated My app yesterday and now The Shuffle function for album folders is gone, why?!

Casual Listener

I updated My app yesterday and now The Shuffle function for album folders is gone, why?! 😞

Danio1

Casual Listener

556 Views

2 replies

6 likes

  • 556 Views
  • 2 replies
  • 6 likes

My liked from radio won't sync

Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond so I can get this figured out. Maybe I should unin...

Newbie

Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond...

Coreywtt11

Newbie

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes