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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37387 Views

41 replies

10 likes

  • 37387 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103045 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1321 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299289 Views

61 replies

16 likes

  • 299289 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126084 Views

19 replies

38 likes

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  • 19 replies
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Issuse syncing mp3s to iPhone

I downloaded some of Logic's old mixtapes and imported them into iTunes, but no matter how i import them to Spotify, in "Local Files" some are grayed out but still play, but none sync to my iPhone even if the playlist is downloaded on PC and iPhone. ...

Newbie

I downloaded some of Logic's old mixtapes and imported them into iTunes, but no matter how i import them to Spotify, in "Local Files" some are grayed out but still play, but none sync to my iPhone ev...

malicious-mind

Casual Listener

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Samsung Multiroom won't work

Hello,I'm using a Samsung Multiroom System HW-J8500 with iPhone 7 IOS 10.3 the newest Samsung Multiroom and Spotify App.When i try to select spotify with the Samsung Audio System it won't show the device.The System is connected via wifi and all ports...

Newbie

Hello, I'm using a Samsung Multiroom System HW-J8500 with iPhone 7 IOS 10.3 the newest Samsung Multiroom and Spotify App. When i try to select spotify with the Samsung Audio System it won't show th...

394 Views

0 replies

0 likes

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Solved!! Connected to wrong Facebook account on Iphone

Hi!I just bought a new iPhone today and copied my old data to the new one through iTunes. All my apps were automatically installed on my new phone. When I started the Spotify app, it of course asked me to log in. When I logged in with Facebook, it co...

Casual Listener

Hi! I just bought a new iPhone today and copied my old data to the new one through iTunes. All my apps were automatically installed on my new phone. When I started the Spotify app, it of course aske...

user-removed

Not applicable

3138 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Order of songs

When I open my spotify app, the songs are listed in "custom" order ( automatic) however each time I change it to "recently added". When i next go to open the app, it reverts bac to the "custom" order. Is there any way of having the songs saved in the...

Visitor

When I open my spotify app, the songs are listed in "custom" order ( automatic) however each time I change it to "recently added". When i next go to open the app, it reverts bac to the "custom" order...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

6/145 local files showing on iphone

Wanted to find a solotuin to why none of my local files would show on my iphone when i downloaded the songs to offline. Made a playlist with all my 145 local files and looked at my phone. Only 1 ablum of songs came on my iphone. Sometimes when i play...

Newbie

Wanted to find a solotuin to why none of my local files would show on my iphone when i downloaded the songs to offline. Made a playlist with all my 145 local files and looked at my phone. Only 1 ablu...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Playlists not updating on iphone

I've recently done a nice overhaul and organized a lot of playlists into playlist folders on my desktop app. The folders show up on my mobile app, but all of the playlists in the folders won't seem to update. I've tried reinstalling, logging in and o...

Newbie

I've recently done a nice overhaul and organized a lot of playlists into playlist folders on my desktop app. The folders show up on my mobile app, but all of the playlists in the folders won't seem t...

647 Views

0 replies

1 likes

  • 647 Views
  • 0 replies
  • 1 likes

Why do my songs start before the other one ends?

As I listen to a song, it finishes and around 5-10 seconds before the song is over the next one starts playing while the previous one is still finishing and it's very annoying since it means that ads also play before the song is over and I don't get ...

Newbie

As I listen to a song, it finishes and around 5-10 seconds before the song is over the next one starts playing while the previous one is still finishing and it's very annoying since it means that ads...

fdf-34

Casual Listener

17699 Views

1 replies

3 likes

  • 17699 Views
  • 1 replies
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Album Request

I was wondering if there is a reason why I cannot see all the Bad Religion albums? The following albums are missing:Recipe for HateStranger than FictionThe Gray RaceNo SubstanceThe New AmericaAre these albums likely to come onto Spotify?

Newbie

I was wondering if there is a reason why I cannot see all the Bad Religion albums?  The following albums are missing: Recipe for Hate Stranger than Fiction The Gray Race No Substance The N...

Maxim

Spotify Star

626 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Chromecast Audio not available in Spotify

Hi.I got my new Chromecast Audio perfectly installed. It worked fine on android and iOS...for one session! Hungry for music I woke up next morning and there's no device in Spotify (Chromecast or router was never plugged out of power).Every time I'm l...

Casual Listener

Hi. I got my new Chromecast Audio perfectly installed. It worked fine on android and iOS...for one session! Hungry for music I woke up next morning and there's no device in Spotify (Chromecast or ro...

mdelolmo

Spotify

787 Views

2 replies

0 likes

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  • 2 replies
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[iOS][Other] The reason that I think might have caused overheating and draining battery quickly

Hi guys, I come back to you, to tell you something which could be helpful to fix the overheating and draining battery issue.I think I have found the problem. 2 weeks ago, I didn't have this issue. And it's exactly the same date where I bought my AirP...

Newbie

Hi guys, I come back to you, to tell you something which could be helpful to fix the overheating and draining battery issue. I think I have found the problem. 2 weeks ago, I didn't have this issue...

746 Views

0 replies

4 likes

iOS
Other
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  • 0 replies
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New update problems

I just recently updated to 8.0.0 and I absolutely hate it! I used to hate Spotify anyway because of the constant ads and the fact that ad free music never lasted 30 minutes, but this was the last straw. Nevertheless, Spotify is still better than pand...

Newbie

I just recently updated to 8.0.0 and I absolutely hate it! I used to hate Spotify anyway because of the constant ads and the fact that ad free music never lasted 30 minutes, but this was the last str...

431 Views

0 replies

0 likes

  • 431 Views
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Stops playing music about 1 minute in and when I go to the app it opens up like it was never running

like I wasn't even using it before. Problem started about two weeks ago when I updated it from the app store, did not have this problem until the update. Refreshed app several times, even deleted and reinstalled/redownloaded all my offline playlists.

Newbie

like I wasn't even using it before. Problem started about two weeks ago when I updated it from the app store, did not have this problem until the update. Refreshed app several times, even deleted and...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Shuffle fixating

When shuffling a list with 1700 songs (approximately 70 bands) that are downloaded to my device, the same 5 bands are the only ones featured in the queue. It didn't used to be this repetitive, and now it's almost unusable.

Casual Listener

When shuffling a list with 1700 songs (approximately 70 bands) that are downloaded to my device, the same 5 bands are the only ones featured in the queue. It didn't used to be this repetitive, and no...

Tfnagle

Casual Listener

662 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Order of playlist on iPhone APP

I'm still not able to order the saved playlist on my iPhone 5s to newest-oldest or something else. It's just ordered as A-Z and I find that annoying because I need to search for my new song and it's not just the 1st in the playlist. Are you able to i...

Regular

I'm still not able to order the saved playlist on my iPhone 5s to newest-oldest or something else. It's just ordered as A-Z and I find that annoying because I need to search for my new song and it's ...

justinhiteart

Newbie

15182 Views

6 replies

6 likes

  • 15182 Views
  • 6 replies
  • 6 likes

Tracks will not play

I can't play any of my music since going from premium to free and the APP updated last week. I have wiped my phone and reinstalled but still the same. I can play tracks on my MacBook Pro. Please help

Visitor

I can't play any of my music since going from premium to free and the APP updated last week. I have wiped my phone and reinstalled but still the same. I can play tracks on my MacBook Pro. Please help

Robert_W

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

99% of my saved songs were deleted

No idea how this happened.Loaded spotify on my Iphone 6 this morning like i usually do, took a long time to load, went to artists and there was only a handful with a few songs each. Checked storage and data and I now have 2.4gig extra room because so...

Casual Listener

No idea how this happened. Loaded spotify on my Iphone 6 this morning like i usually do, took a long time to load, went to artists and there was only a handful with a few songs each.   Checke...

slhck

Casual Listener

1598 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

"All tracks"

Until today I could shuffle across my playlists because I have put them all into a folder called "All". I clicked on "All" and above of all the playlists there was "all tracks" and I could shuffle these.Now "all tracks" is gone"!I already tried to cr...

Casual Listener

Until today I could shuffle across my playlists because I have put them all into a folder called "All".   I clicked on "All" and above of all the playlists there was "all tracks" and I could s...

MartinStoichkov

Community Legend

548 Views

1 replies

1 likes

  • 548 Views
  • 1 replies
  • 1 likes

Where Is the PLAY ALL button!?

In the lastest update, the play all button for playlist folders has gone. I use this 95% of the time, as I shuffle through all my genres of music and artists playlists. Why would they remove this play all button? It makes the app unusable for me now,...

Regular

In the lastest update, the play all button for playlist folders has gone. I use this 95% of the time, as I shuffle through all my genres of music and artists playlists. Why would they remove this pla...

MartinStoichkov

Community Legend

989 Views

1 replies

2 likes

  • 989 Views
  • 1 replies
  • 2 likes

No way to send a message to other user

Hello, there is just no possibiité to contact another user. ,After ----> follow ---> and after chose a friend -, the message goes in an endless loop. Quite anoying ! Somebody has an idea ?

Regular

Hello, there is just no possibiité to contact another user.  ,After ---->  follow ---> and after chose a friend -,  the message goes in an endless loop.   Quite anoying ! &n...

Maxim

Spotify Star

1335 Views

5 replies

0 likes

  • 1335 Views
  • 5 replies
  • 0 likes

Itunes overwriting when using a lightning cord in car.

When i use the lightning cord and hit play in spotify itunes will start a song and shut off spotify in about half a sec. When i use bluetooth all is fine. I just want to use the cord because quality is a little better then BT. 2015 Kia Optima with ip...

Newbie

When i use the lightning cord and hit play in spotify itunes will start a song and shut off spotify in about half a sec.  When i use bluetooth all is fine.  I just want to use the cord beca...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes