Not getting premium

JoshTinFab · 2017-03-18

Hi there. I just subscribed to premium last march 18. My carrier advised mo to register my cp number to spotify.globe.com.ph to get a confirmation code. Unfortunately im not recieving any code.

Please. I need help

Thank you

MattSuda · 2017-04-15

Hey @JoshTinFab

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

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Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

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