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Local Files Greyed Out on iOS

Local Files Greyed Out on iOS

Avatar of MSchobes
Newbie
2017-04-13 06:19 AM

I had local files on my iPhone 6 succesfully, but then I tried adding a few more. This resulted in the loss of about half my current ones. I then tried reinstalling and lost the rest- I cannot get them back.

 

Help is appreciated, although I don't know why Spotify is so terrible at this.

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Avatar of Maria_B
Moderator
Moderator
2017-04-15 10:43 PM
Hey @MSchobes!

 

Welcome to the Spotify Community.

 

Can you check the info over here? Also, could you let us know what operating system and Spotify version you're currently using?

 

On the other hand, make sure both devices are connected to the same WiFi network.

 

We are looking forward to your reply.
Maria_BModerator
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