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problema de pago

problema de pago

Avatar of adcs
Newbie
2017-04-14 12:14 AM
tuve la cuenta en premium, se cancelo la tarjeta la recuera y volvi a pagar spotify hace un mes y sigo sin tener la cuenta en premium, ya sali y entre, lo desinstale y volvi a instalar y no paso nada
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Avatar of Maria_B
Moderator
Moderator
2017-04-15 11:48 PM

¡Hola @adcs!

 

Bienvenido a la Comunidad de Spotify.

 

En este caso, ¿podrías verificar si recibiste el comprobante de pago por parte de Spotify en tu correo electrónico? De no ser así, te recomendamos volver a intentar procesar el pago nuevamente.

 

Déjanos saber cómo te va.

Maria_BModerator
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