Volume is going up and down when using iphone - uncontrollable, from zero to max... HORROR!

[panehsi]

The volume is going up and down on itself - until maximum, which is an absolute desaster, I do not dare to turn on music anymore!

I use an Iphone, newest.

I bought Sonos two years ago, that was great. Since than I have the impression with every update it becomes less ... do I have to transfer it to ebay??

[Hubo]

Hey @panehsi! Welcome to the Spotify Community!

That's not cool! Are you using Spotify Connect when this happens? Also, what Spotify and iOS version are you rocking? Let me know! 🙂

Take care!

[panehsi]

Hi

I use IOS 10.3 and the newest Spotify (8.3?) BUT I should have made it
clearer it happens with Spotify & Sonos only.

I'd rather blame Sonos. When I switch from Spotify app to Sonos app (with
the same songs running) the problem remains. And the Sonos stuff is not to
stable anyhow.

Never had problems when I run Spotify on a device (Iphone, PC)

[Hubo]

Hey @panehsi!

No worries, let's get to the bottom of this. Could you turn off: 'Devices Lock Screen' in Devices settings on your iPhone? Let me know how you get on! 🙂

Take care!

[panehsi]

Oh, thanks, that seems to work. Easy solution .!

I had a panic attack when the walls in our flat suddenly started to vibrate
on a Easter Sunday evening .

[Hubo]

Hey @panehsi!

Haha, great to hear things are working again! Just give me a shout if you're ever having issues again.

Keep rockin'!