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Songs stop after ten seconds

Songs stop after ten seconds

I've been having this problem for awhile now and I'm apparently not the only one judging by some threads I've seen while searching for a solution. Many of the songs I try to play, both on cellular and on Wifi, stop after 10 to 13 seconds and sometimes they don't start at all. I've reinstalled the app several times and I don't download songs. My phone is an iPhone SE with iOS 10.2.1. My carrier is T-Mobile. Any help would be awesome, it's very frustrating to pay for a service that works so inconsistently.
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2 Replies

I have the same problem.

Anyone have a solution for this?

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