Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232443 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113994 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442880 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303895 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello there! I´d like to know how to clear search results on Iphone App. I just can´t find this option anymore. I´m using version 3.4.0 Thanks
Hello there! I´d like to know how to clear search results on Iphone App. I just can´t find this option anymore. I´m using version 3.4.0 Thanks
Casual Listener
45570 Views
3 replies
0 likes
This is absolutely ridiculous. A music player in "offline" mode and with background refresh turned off has slashed 80% of the battery on my new iPhone 7 (new in January) within 6 hours while on wifi. Phone gets disturbingly hot as well. Been doing th...
This is absolutely ridiculous. A music player in "offline" mode and with background refresh turned off has slashed 80% of the battery on my new iPhone 7 (new in January) within 6 hours while on wifi....
Casual Listener
1535 Views
6 replies
3 likes
Have an apple 6s...how do I get the tracks from an album that I've "saved to my library" to play in the order shown on album, instead of being "shuffled" all the time - or is that just the way it is w/Spotify. This DOESN'T happen when I use my phone ...
Have an apple 6s...how do I get the tracks from an album that I've "saved to my library" to play in the order shown on album, instead of being "shuffled" all the time - or is that just the way it is ...
Community Legend
340 Views
1 replies
0 likes
HeyI want to listen to music that isn't on Spotify so I downloaded the MP3 file online on my desktop and tried to sync a Spotify playlist to my iPhone but it isn't downloading or playing the music on my iPhone, but it does play on the desktop.Help?
Hey I want to listen to music that isn't on Spotify so I downloaded the MP3 file online on my desktop and tried to sync a Spotify playlist to my iPhone but it isn't downloading or playing the music ...
Community Legend
825 Views
3 replies
0 likes
i am listen to my music but at the end of each song it stops. the only way for me to get to the next song is to hit the skip botton. why is this happening?
i am listen to my music but at the end of each song it stops. the only way for me to get to the next song is to hit the skip botton. why is this happening?
Music Fan
451 Views
1 replies
0 likes
with this new update i can't seem to find where i can change the cover of my playlist. Help please?
with this new update i can't seem to find where i can change the cover of my playlist. Help please?
Community Legend
3302 Views
1 replies
0 likes
This is SUPER ANNOYING!!!! I'm a Premium member and it's the most annoying thing ever. Just because I don't let Spotify use cellular data, EVERYTIME i launch Spotify on my iPhone (even when connected to WiFi) there comes the annoying message that "Ce...
This is SUPER ANNOYING!!!! I'm a Premium member and it's the most annoying thing ever. Just because I don't let Spotify use cellular data, EVERYTIME i launch Spotify on my iPhone (...
Newbie
56735 Views
11 replies
4 likes
Some songs on my account will only play for a few seconds (11 to be exact) and then will completely stop. The songs will not play ever again if they are cut short. My music plays with no issues on my PC and also worked when my boyfriend logged into m...
Some songs on my account will only play for a few seconds (11 to be exact) and then will completely stop. The songs will not play ever again if they are cut short. My music plays with no issues on my...
Casual Listener
751 Views
2 replies
0 likes
a reproduçao da musica para a cada faixa e no conputador pede pra reiniciar a cada minuto o primeiro problema e no iphone 4 e o segundo problema esta acontecendo no conputador da lg por favor me ajudem A music playback for a band and not a connector ...
a reproduçao da musica para a cada faixa e no conputador pede pra reiniciar a cada minuto o primeiro problema e no iphone 4 e o segundo problema esta acontecendo no conputador da lg por f...
294 Views
0 replies
0 likes
I don't listen to mainstream music so I am fed up with Spotify interrupting my chosen album with top 40 hits from massive artists. I just had 5 in a row so I ran out of skips immediately. How can you justify this? Im trying to help smaller artists by...
I don't listen to mainstream music so I am fed up with Spotify interrupting my chosen album with top 40 hits from massive artists. I just had 5 in a row so I ran out of skips immediately. How can you...
Newbie
686 Views
1 replies
0 likes
Hallo Spotify-Community I would like to know if i can buy spotify Premium with my Itunes account ??? And if....how?Please answer
Hallo Spotify-Community 🙂 I would like to know if i can buy spotify Premium with my Itunes account ??? And if....how? Please answer
Newbie
19356 Views
13 replies
8 likes
How do I recover my playlist, I really need it back. I tried recovering it from the web browser it says error.
How do I recover my playlist, I really need it back. I tried recovering it from the web browser it says error.
Gig Goer
534 Views
1 replies
0 likes
Hi!I love Spotify, but I've encountered an issue kinda annoying.When I use Spotify, my phone gets really hot, which causes it to restart or to kill the app after certain use time. The issue is: sometimes it makes the app log out. So when I open the a...
Hi! I love Spotify, but I've encountered an issue kinda annoying. When I use Spotify, my phone gets really hot, which causes it to restart or to kill the app after certain use time. The issue is: s...
Gig Goer
764 Views
4 replies
0 likes
1. I have a iPhone 5s2. Spotify app is dark/black and cant be open or deleted.3. Therfore I cant use it nor reinstall it, since I cant delete it.
1. I have a iPhone 5s 2. Spotify app is dark/black and cant be open or deleted. 3. Therfore I cant use it nor reinstall it, since I cant delete it.
Casual Listener
2380 Views
2 replies
0 likes
My iPhone 7 isn't working in my car? It plays for a minute then stops and says unsupported? Any ideas?
My iPhone 7 isn't working in my car? It plays for a minute then stops and says unsupported? Any ideas?
Casual Listener
2294 Views
4 replies
0 likes
I've paid for premium and it works on my iPad but not my iPhone?? Please help I'm not great with technology
I've paid for premium and it works on my iPad but not my iPhone?? Please help I'm not great with technology 😊
Community Legend
561 Views
3 replies
0 likes
I've realised today, after the newest update , that Spotify Premium stops playing the song as soon as the screen locks.Any chance thy could be fixed soon?
I've realised today, after the newest update , that Spotify Premium stops playing the song as soon as the screen locks. Any chance thy could be fixed soon?
Roadie
1032 Views
1 replies
0 likes
This is a huge problem for me as I can't save sort any of my playlist by Recently Added. It'll sort by Recently Added but once you leave the playlist and come back, it'll go back to Custom sort. Is there an estimated time that this will get fixed? It...
This is a huge problem for me as I can't save sort any of my playlist by Recently Added. It'll sort by Recently Added but once you leave the playlist and come back, it'll go back to Custom sort. Is t...
Spotify Star
1101 Views
5 replies
2 likes
HiI want to download spotify and use my account on my boyfriends phone. I only use spotify on my computer and thought I could use it on another device, but when my boyfriend tries to download it it says he has to make an account and pay.. and no opti...
Hi I want to download spotify and use my account on my boyfriends phone. I only use spotify on my computer and thought I could use it on another device, but when my boyfriend tries to download it it...
Roadie
429 Views
1 replies
0 likes
Hi there. I've have just upgraded my phone and transferred everything from my old phone but it won't let me log in on my new phone using my existing details. I've logged out in my old phone, any ideas? TIA
Hi there. I've have just upgraded my phone and transferred everything from my old phone but it won't let me log in on my new phone using my existing details. I've logged out in my old phone, any idea...
Casual Listener
1196 Views
2 replies
0 likes
