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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242091 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124911 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307709 Views

62 replies

16 likes

  • 307709 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132012 Views

19 replies

38 likes

  • 132012 Views
  • 19 replies
  • 38 likes

High pitch noise?

When listening to music, a high pitch sound beeps non stop. It sounds like a smoke alarm and is so loud it's borderline painful. Anyone else know anything about this ? How do I fix this?

Newbie

When listening to music, a high pitch sound beeps non stop. It sounds like a smoke alarm and is so loud it's borderline painful. Anyone else know anything about this ? How do I fix this?

Jacob

Community Legend

1115 Views

1 replies

2 likes

  • 1115 Views
  • 1 replies
  • 2 likes

How to change the playlist from car steering wheel control??

I can't seem to figure out how to change the playlist on the iOS spotify app using just the steering wheel controls. The button I would normally use seems to fast-forward the music instead. Seems odd.

Newbie

I can't seem to figure out how to change the playlist on the iOS spotify app using just the steering wheel controls. The button I would normally use seems to fast-forward the music instead. Seems odd.

polygon_hero

Casual Listener

1415 Views

2 replies

0 likes

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  • 2 replies
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Cancel my premium

Hi i am a premium user of sportify and i want to cancell my monthly charge that mean want to cancel my premium how can i do that plz help my ac is damon6400-hk

Newbie

Hi i am a premium user of sportify and i want to cancell my monthly charge that mean want to cancel my premium how can i do that plz help my ac is damon6400-hk

csilgom

Newbie

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Why can't I find my daily mix on the mobile app?

I can find it on desktop, but it is nowhere to be found on the ios app. I've already looked in both the library and the radio section but it's just not there. The only way I can access it on mobile is if I've played it on desktop, and then look at re...

Casual Listener

I can find it on desktop, but it is nowhere to be found on the ios app. I've already looked in both the library and the radio section but it's just not there. The only way I can access it on mobile i...

soulstresshippy

Newbie

1786 Views

1 replies

0 likes

  • 1786 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't let me play select songs

Whenever I click on a song (I have premium btw) it won't let me play it. (This only happens with a few songs )

Newbie

Whenever I click on a song (I have premium btw) it won't let me play it. (This only happens with a few songs )

ZullyB

Roadie

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Songs Playlist

Why is it shuffle playing when I never clicked shuffle play. I click a specific song and it just shuffles the songs after that. I don't understand why or how to fix it and I'd like some help.

Newbie

Why is it shuffle playing when I never clicked shuffle play. I click a specific song and it just shuffles the songs after that. I don't understand why or how to fix it and I'd like some help.

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
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Fui cobrado em R$10 ao me inscrever no premium para universitário

Ao me inscrever no premium para universitários, fui cobrado em R$10 no momento da inscrição.Já sou premium normal, pago mensalmente o valor comum, e não concordei com esta cobrança.Além disso, gostaria de confirmar que agora terei o desconto para uni...

Newbie

Ao me inscrever no premium para universitários, fui cobrado em R$10 no momento da inscrição. Já sou premium normal, pago mensalmente o valor comum, e não concordei com esta cobrança. Além disso, go...

Bittencourt

Spotify Star

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Solved!! Login Issue

I click on sign in and input in the info. Error message says I've already created an account with this email. I'm not on signup, I'm on login

Newbie

I click on sign in and input in the info. Error message says I've already created an account with this email. I'm not on signup, I'm on login

aroze123

Casual Listener

1127 Views

2 replies

0 likes

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Kc Rebell Ak Ausserkontrolle probleme

Guten Tag liebe Musikfans!Ich habe mit meinem Schwager mir spotify Family gehollt. Es läuft aus seinen namen und Adresse (England). Nun bin ich als teil der Familie eingeschrieben und kann mir musik anhören, aber nicht alle! Mir ist es bei Raf, Ak Au...

Casual Listener

Guten Tag liebe Musikfans! Ich habe mit meinem Schwager mir spotify Family gehollt. Es läuft aus seinen namen und Adresse (England). Nun bin ich als teil der Familie eingeschrieben und kann mir mu...

Maxim

Spotify Star

1122 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I have lost all my offline starred songs playlist on my 4th Gen iPod

All my downloaded starred songs disappeared on my iPod. I do not know why. I had ahout 300 songs downloaded in that playlist. Is there a way to recover it? Or why I have lost my songs?

Newbie

All my downloaded starred songs disappeared on my iPod. I do not know why. I had ahout 300 songs downloaded in that playlist. Is there a way to recover it? Or why I have lost my songs?

318 Views

0 replies

0 likes

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My spotify app takes a very long time in (installing/updating?) :(

I downloaded the spotify app then I subscribed premium on it. I downloaded many songs. My concern is that when it started updating or installing, its taking forever for it to finish..until now its installing and I wanted to re-install the app, howeve...

Casual Listener

I downloaded the spotify app then I subscribed premium on it. I downloaded many songs. My concern is that when it started updating or installing, its taking forever for it to finish..until now its in...

belleisme

Casual Listener

2482 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Saving Songs Weekly Playlist

Hi, I recently downloaded my 'Weekly Playlist' but now another week has passed and so it was overwritten again.I still saved all the songs though...Can I find them again somewhere or are they gone forever? Unfortunately I didn't make a playlist…

Newbie

Hi, I recently downloaded my 'Weekly Playlist' but now another week has passed and so it was overwritten again. I still saved all the songs though... Can I find them again somewhere or are they gon...

Jiana

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

iPhone 6 doesn't stream over LTE

I saw many many people have this problem on different platforms, but there hasn't been a real solution as far I've seen it. iPhone 6 of my girlfriend works perfectly while on Wifi, on LTE spotify says: you're offline. Tried to reset, network reset, r...

Regular

I saw many many people have this problem on different platforms, but there hasn't been a real solution as far I've seen it.   iPhone 6 of my girlfriend works perfectly while on Wifi, on LTE sp...

1285559434

Regular

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

Scrolling in now playing

Is it possible to scroll left in now playing? For example I'll listen to a few songs on radio and want to go back and thumbs up the ones I like, but I have to do it only with the song currently playing?

Newbie

Is it possible to scroll left in now playing? For example I'll listen to a few songs on radio and want to go back and thumbs up the ones I like, but I have to do it only with the song currently playi...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Solved!! Qr codes does not show, or camera fuction does not show.

I updated to The newest version of Spotify a couple of days ago. My friends showed me this cool new feater were You could Add songs and playlist thru your camera, just scanning a code. But i does not have this feater! I dont know Why, because i have ...

Newbie

I updated to The newest version of Spotify a couple of days ago. My friends showed me this cool new feater were You could Add songs and playlist thru your camera, just scanning a code. But i does not...

Maxim

Spotify Star

9476 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist won't sort

Hi!Just went from a Galaxy S7 to a IPhone 7 plus and i keep having problems with sorting my playlists. As standard they are sortet as custom but i want them sortet to recently added so i change them. But they keep changing back... any ideas? On my S7...

Regular

Hi! Just went from a Galaxy S7 to a IPhone 7 plus and i keep having problems with sorting my playlists. As standard they are sortet as custom but i want them sortet to recently added so i change t...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Spotify won't play some songs, chosen at random.

I still keep a "Starred" playlist on my spotify account, and I add to it frequently. I keep the whole thing downloaded, and started having an issue about 1 - 1.5 years ago where the application simply refuses to play some specific songs. My playlist ...

Visitor

I still keep a "Starred" playlist on my spotify account, and I add to it frequently. I keep the whole thing downloaded, and started having an issue about 1 - 1.5 years ago where the application ...

cindybata

Newbie

1160 Views

1 replies

1 likes

Broken song
Broken songs
bug
  • 1160 Views
  • 1 replies
  • 1 likes

Solved!! How to delete songs from playlist from song screen?

Hi,I have a problem that when I shuffle my playlist, I often find songs I never listen to anymore. There is maybe 5-600 songs in the playlist.It is way to cumbersome to start looking through all those songs to find the one I want to delete.Is there a...

Casual Listener

Hi, I have a problem that when I shuffle my playlist, I often find songs I never listen to anymore. There is maybe 5-600 songs in the playlist. It is way to cumbersome to start looking through all ...

MattSuda

Spotify Star

1165 Views

3 replies

0 likes

  • 1165 Views
  • 3 replies
  • 0 likes

Shuffle on Carplay

I'm a non premium user and for some reason the playlists wont start in shuffle mode, it will only play the songs in the order added to the playlist which is annoying! if i get out my phone and hit shuffle then connect it up to carplay (Mercedes) it w...

Casual Listener

I'm a non premium user and for some reason the playlists wont start in shuffle mode, it will only play the songs in the order added to the playlist which is annoying!   if i get out my phone a...

SJM2016

Casual Listener

3717 Views

2 replies

0 likes

  • 3717 Views
  • 2 replies
  • 0 likes