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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35765 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101047 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1244 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298045 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125384 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Discount for TAFE Students

Is the Student Discount include TAFE Students? AUSTRALIA

Casual Listener

Is the Student Discount include TAFE Students? AUSTRALIA

2187 Views

0 replies

0 likes

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Solved!! Persnonal Playlists - Sort Option Resets

Hey. Running iOS 10.3.1 on an iPhone 7 Plus and Spotify version 8.3.0.896. The issue I have, and I have replicated on my GF iPhone 6s, is that when I select a playlist to be shown in a particular order (namely sort by Recently Added), the app does th...

Newbie

Hey.  Running iOS 10.3.1 on an iPhone 7 Plus and Spotify version 8.3.0.896.   The issue I have, and I have replicated on my GF iPhone 6s, is that when I select a playlist to be shown in a...

MattSuda

Spotify Star

2327 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Keep playlist ordered on add date

When i'm in a playlist I can sort the tracks on date, but when I leave the playlist they are back to 'personal' order. Is there a way to keep them in order on date added to the playlist?

Newbie

When i'm in a playlist I can sort the tracks on date, but when I leave the playlist they are back to 'personal' order. Is there a way to keep them in order on date added to the playlist?

MattSuda

Spotify Star

487 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Can't change the song order in playlist

Hi,I know how to change the sort order of songs within my playlists on my iPhone. However, when I change it from "Custom" to "Title," it changes for a second, then if i go to another playlist and come back, it reverts back to "Custom." Does anyone kn...

Newbie

Hi, I know how to change the sort order of songs within my playlists on my iPhone. However, when I change it from "Custom" to "Title," it changes for a second, then if i go to another playlist and c...

MattSuda

Spotify Star

1084 Views

4 replies

1 likes

  • 1084 Views
  • 4 replies
  • 1 likes

Sorting does not work

I have a very annoying problem with Spotify: My problem is on Spotify mobile, it is when I go to my playlist I want to have it on: Recent Added but If I leave the playlist and come back a second later it is on personal, very very annoying, do you kno...

Regular

I have a very annoying problem with Spotify: My problem is on Spotify mobile, it is when I go to my playlist I want to have it on: Recent Added but If I leave the playlist and come back a second late...

MattSuda

Spotify Star

787 Views

2 replies

1 likes

7
iphone
sorting
spotifymobile
stuck
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Solved!! I can not keep my playlists sorted by latest added songs at top

After the last update, I can not keep my songs in any order. For example, if I choose to sort by name it happens, but if when I leave the playlist and turn back, playlist returns to its original order, but I want it to stay that way(sorted by name, l...

Newbie

After the last update, I can not keep my songs in any order. For example, if I choose to sort by name it happens, but if when I leave the playlist and turn back, playlist returns to its original...

MattSuda

Spotify Star

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
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Playlists don't keep last "sort by" configuration on IPhone

IPhone App, steps to replicate:1 - Enter a playlist and sort by Title, for example2 - Get out of the playlist3 - Come back to the playlist that you have set up to srot by Title.You will see that is not sorted and you will have to sort again.I think i...

Music Fan

IPhone App, steps to replicate: 1 - Enter a playlist and sort by Title, for example 2 - Get out of the playlist 3 - Come back to the playlist that you have set up to srot by Title. You will see...

MattSuda

Spotify Star

297 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlist sorting options resetting

I want to have recently added songs on top of my playlist but everytime i set it to recently added and closes the playlist it resets so recently added songs are at the bottom. How can i change this?

Regular

I want to have recently added songs on top of my playlist but everytime i set it to recently added and closes the playlist it resets so recently added songs are at the bottom. How can i change this?

MattSuda

Spotify Star

813 Views

2 replies

0 likes

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  • 2 replies
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Sort preference on Mobile App

My playlists now default to "custom" sort preference instead of my preferred "recently added". I have to resort every time I open the app, is anyone else having this issue? Two days ago this was working perfectly......

Newbie

My playlists now default to "custom" sort preference instead of my preferred "recently added". I have to resort every time I open the app, is anyone else having this issue? Two days ago this was work...

MattSuda

Spotify Star

422 Views

2 replies

0 likes

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  • 2 replies
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Solved!! iOS sorting bug

In the playlist, after changing the 'sort by' to recently added, going out and back in to the playlist, sorting automatically changed back to custom.

Newbie

In the playlist, after changing the 'sort by' to recently added, going out and back in to the playlist, sorting automatically changed back to custom.

MattSuda

Spotify Star

708 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Songs in collaborative playlist won't stay sorted

I have never had this problem before. Every time I try to sort the songs in this new collaborative playlist into alphabetical order by song title, the next time I go to the playlist the playlist rearranges back into the same random order (as seen bel...

Casual Listener

I have never had this problem before. Every time I try to sort the songs in this new collaborative playlist into alphabetical order by song title, the next time I go to the playlist the playlist rear...

MattSuda

Spotify Star

977 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

[iOS][Playlists] can't use "Sort By" in playlists anymore

Ever since the recent update, I can't seem to sort my playlists by artist anymore. I go into a playlist, click "Sort By" and choose artist. But then when I exit the playlist and go back into it, it automatically defaults to "Recently Added". It doesn...

Casual Listener

Ever since the recent update, I can't seem to sort my playlists by artist anymore. I go into a playlist, click "Sort By" and choose artist. But then when I exit the playlist and go back into it, it a...

MattSuda

Spotify Star

774 Views

2 replies

0 likes

iOS
Playlists
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Sort by last added

Every time I sort my playlist by last added it goes back to normal og I listen to another playlist! Why can't the playlist stay sorted? I have over 400 songs on my playlist so it is pretty annoying to rearrange my playlist everytime I open it.

Newbie

Every time I sort my playlist by last added it goes back to normal og I listen to another playlist! Why can't the playlist stay sorted? I have over 400 songs on my playlist so it is pretty annoying t...

MattSuda

Spotify Star

499 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Playlist : Sort by recently added

Hello, I've created a playlist but it's : Sort by custom (personnalized).I want to sort it by Recently Added.But when I click on that and left my playlist... and come back to the playlist it's sort by custom all over again.Can you please help me ?Tha...

Newbie

Hello,   I've created a playlist but it's : Sort by custom (personnalized). I want to sort it by Recently Added. But when I click on that and left my playlist... and come back to the playl...

MattSuda

Spotify Star

643 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Apple Car Play only plays 200 Songs??

If I select shuffle on my Apple Car Play screen it will only allow it to play up to 200 songs. If I do it from the app on my phone, it works normally. This clearly defeats the purpose of having the touch screen. When will this be fixed?

Newbie

If I select shuffle on my Apple Car Play screen it will only allow it to play up to 200 songs. If I do it from the app on my phone, it works normally. This clearly defeats the purpose of having the t...

601 Views

0 replies

1 likes

  • 601 Views
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Playlist does not remain sorted by user preference when leaving screen

Spotify Version: 8.4.0iPhone 7On the mobile app, I am able to sort playlists by "recently added", but as soon as I close the playlist, move to another screen, or close the app, the playlist will revert to its original "custom" order. This is very fru...

Casual Listener

Spotify Version: 8.4.0 iPhone 7 On the mobile app, I am able to sort playlists by "recently added", but as soon as I close the playlist, move to another screen, or close the app, the playlist will ...

Cecehf

Casual Listener

789 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Tracks Not Starting Right at Beginning of Song

Hello, I just started using a pair of wireless Bluetooth headphones with my iPhone 5s. I am using this with my Spotify app (I have the paid Premium Spotify subscription). Since then I cannot get past this on-going annoying issue. Namely that it seems...

Regular

Hello,   I just started using a pair of wireless Bluetooth headphones with my iPhone 5s. I am using this with my Spotify app (I have the paid Premium Spotify subscription). Since then I cannot...

jnorris170

Community Legend

4245 Views

3 replies

0 likes

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  • 3 replies
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Can not connect on my ipad at night.

I am new hew and I'm just working out the bugs here. I recently downloaded the free version yesterday. The trouble I'm having is it has. Hard time connecting at night if at all. It seems to think I'm offline which I'm not. Because it keeps saying I'm...

Visitor

I am new hew and I'm just working out the bugs here. I recently downloaded the free version yesterday. The trouble I'm having is it has. Hard time connecting at night if at all. It seems to think I'm...

338 Views

0 replies

0 likes

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Cannot listen to music on local files

So pretty much, I add in the songs from my local files to my playlist, sync it, but when I go Into the playlist, I don't see the songs from my local files..I've even tried adding local files into 1 playlist but I can't play them on the iPhone, just t...

Newbie

So pretty much, I add in the songs from my local files to my playlist, sync it, but when I go Into the playlist, I don't see the songs from my local files.. I've even tried adding local files into...

389 Views

0 replies

0 likes

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Can't play playlists with folders anymore

Hi there! Ever since a recent update for iOS, I can no longer 'Play All' on playlists containing folders. Instead, it just treats every album/playlist within the folders as a separate playlist. There used to be a Play button right on the top (there s...

Regular

Hi there!  Ever since a recent update for iOS, I can no longer 'Play All' on playlists containing folders.  Instead, it just treats every album/playlist within the folders as a separate pla...

TheRealZircon

Newbie

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes