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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69577 Views
  • 16 replies
  • 37 likes
  • 69577 Views
  • 16 replies
  • 37 likes

Superuser Contribution Problem with downloading local files

Hello. I have a problem with downloading local files. Files are in computer, but on my IPad they can't download. I tried all tips from the Spotify site. Can you help me?Thanks.

  • Casual Listener
  • Hello. I have a problem with downloading local files. Files are in computer, but on my IPad they can't download. I tried all tips from the Spotify site. Can you help me? Thanks.
  • sg90
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

Volume and track changes waking up screen!

Hi all, When I change volume by using the buttons on the side of my iPhone/by using my earphone remote (or change tracks using my earphone remote) my screen wakes up, which is really annoying. How can I disable this behaviour?

  • Newbie
  • Hi all,   When I change volume by using the buttons on the side of my iPhone/by using my earphone remote (or change tracks using my earphone remote) my screen wakes up, which is really annoy...
  • swansongforyou
  • Regular
  • 1133 Views
  • 2 replies
  • 0 likes
  • 1133 Views
  • 2 replies
  • 0 likes

Ipad

HI,I am planning a party to play my spotify playlist from my ipad, however I do not want it disrupted when I recieve a text or a call from my phone. Is it possible to somehow not have them linked?

  • Casual Listener
  • HI, I am planning a party to play my spotify playlist from my ipad, however I do not want it disrupted when I recieve a text or a call from my phone.  Is it possible to somehow not have them li...
  • MattSuda
  • Spotify Star
  • 453 Views
  • 3 replies
  • 0 likes
  • 453 Views
  • 3 replies
  • 0 likes

Solved!! Offline Music folder in My Music disappeared

Hi All, Maybe this has been answered or maybe not. On the iphone app I used to go to "Your Music" and there would be a folder called "offline music" (under artists) where I could see only my saved for offline usage playlists, 1 week ago this disappea...

  • Newbie
  • Hi All, Maybe this has been answered or maybe not.   On the iphone app I used to go to "Your Music"  and there would be a folder called "offline music"  (under artists) where I could...
  • user-removed
  • Not applicable
  • 796 Views
  • 2 replies
  • 0 likes
  • 796 Views
  • 2 replies
  • 0 likes

Solved!! Ipad Pro 12.9 no album art for downloads when offline

I use an Ipad Pro has my headunit in my car. I am a Premium member and I can only get album art to show up when there is any data connection. Is there any way to resolve this? I have done all of the basics; format the ipad, reinstall Spotify, redownl...

  • Gig Goer
  • I use an Ipad Pro has my headunit in my car. I am a Premium member and I can only get album art to show up when there is any data connection. Is there any way to resolve this? I have done all of the ...
  • badrowbot
  • Gig Goer
  • 1347 Views
  • 15 replies
  • 0 likes
  • 1347 Views
  • 15 replies
  • 0 likes

Lau

Como puedo ver mi domicilo que puse cuando me suscribí porque no puedo dar de alta a mis familiares en mi paquete familiar

  • Newbie
  • Como puedo ver mi domicilo que puse cuando me suscribí porque no puedo dar de alta a mis familiares en mi paquete familiar
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

uploading/transferring music

OK. So I have music on itunes. I transferred it over to spotify. I have one song in particular (probably will be more) that is on Spotify FROM my itunes. It plays on Spotify on my laptop, but when it is on my iphone or I simply make a new playlist on...

  • Casual Listener
  • OK. So I have music on itunes. I transferred it over to spotify. I have one song in particular (probably will be more) that is on Spotify FROM my itunes. It plays on Spotify on my laptop, but when it...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

No shuffle in playlist folder iPhone

I can no longer shuffle a playlist folder (a folder with many playlists). I can only shuffle playlist by playlist? This recently happened. I can still shuffle a folder on the PC client, but no longer on iPhone. Feature removed or what?Note: I know ho...

  • Casual Listener
  • I can no longer shuffle a playlist folder (a folder with many playlists). I can only shuffle playlist by playlist? This recently happened. I can still shuffle a folder on the PC client, but no longer...
  • mattherold
  • Casual Listener
  • 3516 Views
  • 7 replies
  • 18 likes
  • playlist folders
    shuffle
  • 3516 Views
  • 7 replies
  • 18 likes

Spotify Connect - Multiple Speakers/Devices

My spotify app on my iphone recognizes *some* of my devices (Amazon Echoes throughout the house) but not others (spotify on my laptop recognizes all of them). Suggestions?

  • Newbie
  • My spotify app on my iphone recognizes *some* of my devices (Amazon Echoes throughout the house) but not others (spotify on my laptop recognizes all of them).  Suggestions?
  • 405 Views
  • 0 replies
  • 0 likes
  • devices
  • 405 Views
  • 0 replies
  • 0 likes

Solved!! songs skipping randomly and songs starting halfway through

I put on a random playlist made by spotify (flume house party) and put it on shuffle. I have premium and i have a good mobile data connection. For some reason the songs don't finish and skip to the next song half way through and the new song it choos...

  • Casual Listener
  • I put on a random playlist made by spotify (flume house party) and put it on shuffle. I have premium and i have a good mobile data connection. For some reason the songs don't finish and skip to the n...
  • mattisgn
  • Newbie
  • 12244 Views
  • 2 replies
  • 1 likes
  • skipping
    songs
  • 12244 Views
  • 2 replies
  • 1 likes

Recommend tracks playing

I am trying to play the Ariana Grande Dangerous Woman album which has over 12 tracks on it but still it's playing recommended tracks. I read on another post that if there is over 12 tracks, there'll be no recommended tracks playing. There are only si...

  • Casual Listener
  • I am trying to play the Ariana Grande Dangerous Woman album which has over 12 tracks on it but still it's playing recommended tracks. I read on another post that if there is over 12 tracks, there'll ...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Ford Applink Sync + IOS + 8.3 = broken

Since installing the 8.3 update on my iPhone 6s I can no longer choose playlists from the sync menu or by voice as the option is missing on both. also auto pause is working for phone calls etc but auto resume is not. It worked fine in 8.2 I have trie...

  • Newbie
  • Since installing the 8.3 update on my iPhone 6s I can no longer choose playlists from the sync menu or by voice as the option is missing on both. also auto pause is working for phone calls etc but au...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Can't play music in background

After the new update I can't play spotify unless I have the app open on my phone. Whenever I close my phone or try to open another app the music stops. Has anyone else experienced the same thing?

  • Newbie
  • After the new update I can't play spotify unless I have the app open on my phone. Whenever I close my phone or try to open another app the music stops. Has anyone else experienced the same thing?
  • malisskuznicki
  • Newbie
  • 1711 Views
  • 2 replies
  • 1 likes
  • 1711 Views
  • 2 replies
  • 1 likes

Ordine Playlist

ciao ragazzi, io ho sempre avuto la playlist con ordine "aggiunti di recente" solo che da un pò di tempo a questa parte si resetta ad ogni accesso e mi porta un ordine diverso. cosa posso fare? Grazie

  • Newbie
  • ciao ragazzi, io ho sempre avuto la playlist con ordine "aggiunti di recente" solo che da un pò di tempo a questa parte si resetta ad ogni accesso e mi porta un ordine diverso. cosa posso fare? Grazie
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

BMW integration broken since last update

Since the last iOS update, BMW integration is behaving strangely. about 50% of the time, the BMW app doesn't load properly and on the idrive, it's just frozen when trying to access Spotify, sometimes part of theinterface loads, sometimes all, sometim...

  • Newbie
  • Since the last iOS update, BMW integration is behaving strangely. about 50% of the time, the BMW app doesn't load properly and on the idrive, it's just frozen when trying to access Spotify, sometimes...
  • 524 Views
  • 0 replies
  • 1 likes
  • 524 Views
  • 0 replies
  • 1 likes

h.e.a.t best albums unavailable??

h.e.a.t best albums unavailable even I'm premium and downloaded them??? When I try to listen the musics it is forwarding to me a radio and says this album is unavailable, how come?? They are already downlaoded and even i try to listen in offline mode...

  • Newbie
  • h.e.a.t best albums unavailable even I'm premium and downloaded them??? When I try to listen the musics it is forwarding to me a radio and says this album is unavailable, how come?? They are already ...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Bug: Can add to collab playlist in iOS app but not Web Player using Chrome

A friend and I have a playlist we share music into that we both like, I am able to add to this playlist perfectly through the iOS app on my phone but, using my laptop running Windows 8.1, Google Chrome Version 57.0.2987.133 via your website this play...

  • Visitor
  • A friend and I have a playlist we share music into that we both like, I am able to add to this playlist perfectly through the iOS app on my phone but, using my laptop running Windows 8.1, Google Chro...
  • MattSuda
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Songs play out of order in playlist. Screenshots inside!

So something strange that's been driving me crazy over the past 10 days or so. It's difficult to explain without showing someone in person, so please bear with me.I use my "Starred" playlist as my default playlist to dump all my random music into. I ...

  • Music Fan
  • So something strange that's been driving me crazy over the past 10 days or so. It's difficult to explain without showing someone in person, so please bear with me. I use my "Starred" playlist as m...
  • s_j_hargreaves
  • Newbie
  • 4021 Views
  • 26 replies
  • 8 likes
  • 4021 Views
  • 26 replies
  • 8 likes

When scrolling through my playlist, it will not load in songs fast enough

Hi, this is a problem that only started about 2 days ago. When I am scrolling through my playlist trying to get to the bottom of it sometimes if I scroll too fast it now seems to not be able to keep up and will take about 10/20 seconds to load in the...

  • Casual Listener
  • Hi, this is a problem that only started about 2 days ago. When I am scrolling through my playlist trying to get to the bottom of it sometimes if I scroll too fast it now seems to not be able to keep ...
  • ttboi
  • Casual Listener
  • 792 Views
  • 2 replies
  • 0 likes
  • 792 Views
  • 2 replies
  • 0 likes