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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48112 Views
  • 15 replies
  • 36 likes
  • 48112 Views
  • 15 replies
  • 36 likes

Unable to Play Songs

I am using the mobie version of spotify on my iPhone 7 with the current patch being 8.3.0. I am unable to play the song Satisfied by Aranda and the entire Threat to Survival album by Shinedown. I have been able to play songs from the album and Satisf...

  • Newbie
  • I am using the mobie version of spotify on my iPhone 7 with the current patch being 8.3.0. I am unable to play the song Satisfied by Aranda and the entire Threat to Survival album by Shinedown. I hav...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Download songs won't play offline

Hi, My iPhone's software is at 10.3.1 version. All the songs that I download are not playable in the offline mode. I've already tried to install/uninstall but it didn't work. Thanks.

  • Casual Listener
  • Hi,   My iPhone's software is at 10.3.1 version. All the songs that I download are not playable in the offline mode.   I've already tried to install/uninstall but it didn't work. &nbsp...
  • kejt_
  • Community Legend
  • 1139 Views
  • 3 replies
  • 0 likes
  • 1139 Views
  • 3 replies
  • 0 likes

Spotify has glitches on its newest update...

On the iOS version of Spotify, there are glitches that I can't even get around of. Whenever I shuffle play a playlist the app crashes, not just on one playlist. Sometimes the song that's playing only plays for 4 seconds and then it crashes. Spotify, ...

  • Casual Listener
  • On the iOS version of Spotify, there are glitches that I can't even get around of. Whenever I shuffle play a playlist the app crashes, not just on one playlist. Sometimes the song that's playing only...
  • maleighakaymich
  • Newbie
  • 1633 Views
  • 3 replies
  • 0 likes
  • bugs
    Glitches
  • 1633 Views
  • 3 replies
  • 0 likes

Solved!! Ability to change Playlist Art on mobile?

I was just wondering if there was a way for me to change Playlist Art on mobile since I have seen a couple of people do it, but I can't seem to find the option. There might be a way on the PC version, but I was just wondering about mobile. I have loo...

  • Gig Goer
  • I was just wondering if there was a way for me to change Playlist Art on mobile since I have seen a couple of people do it, but I can't seem to find the option. There might be a way on the PC version...
  • Henrii3
  • Gig Goer
  • 15106 Views
  • 2 replies
  • 0 likes
  • playlist art
  • 15106 Views
  • 2 replies
  • 0 likes

Albums in playlists out of order?

My albums in my playlist are out of order. This has been happening since the update. Everything is messy. Any way to fix it?

  • Casual Listener
  • My albums in my playlist are out of order. This has been happening since the update. Everything is messy. Any way to fix it?
  • user-removed
  • Not applicable
  • 648 Views
  • 5 replies
  • 0 likes
  • 648 Views
  • 5 replies
  • 0 likes

"Música indisponível"

Fui ouvir a nova música do HARRY STYLES no spotify, e ela está aparecendo como indisponível pra mim. Meus amigos já estão todos ouvindo a música. Porém ela não aparece pra mim. Minha assinatura é premium, e eu sou o único enfrentando esse problema at...

  • Casual Listener
  • Fui ouvir a nova música do HARRY STYLES no spotify, e ela está aparecendo como indisponível pra mim. Meus amigos já estão todos ouvindo a música. Porém ela não aparece pra mim. Minha assinatura é pre...
  • MattSuda
  • Spotify Star
  • 1160 Views
  • 1 replies
  • 0 likes
  • 1160 Views
  • 1 replies
  • 0 likes

Filtering within a playlist

When I access the "Filter" option inside a playlist, and I tap inside the box, the keyboard doesn't come up. What always comes up is the option tp "paste" test inside the filter box. This is an issue with every iPhone in the family (4 total). I've un...

  • Newbie
  • When I access the "Filter" option inside a playlist, and I tap inside the box, the keyboard doesn't come up.  What always comes up is the option tp "paste" test inside the filter box.  This...
  • MattSuda
  • Spotify Star
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

Login trouble

Whenever I try to login to my acount it says that I already have an acount registered under my email which doesn't make any sense because I'm trying to log in not sign up. Any help?

  • Newbie
  • Whenever I try to login to my acount it says that I already have an acount registered under my email which doesn't make any sense because I'm trying to log in not sign up. Any help?
  • MattSuda
  • Spotify Star
  • 848 Views
  • 1 replies
  • 0 likes
  • 848 Views
  • 1 replies
  • 0 likes

Cannot use spotify with my car, always prompt "please login"

i have refered https://support.spotify.com/us/article/Connection-problem/but with no luck. my spotify version: ios 8.2.0.549my ios version: 10.3.1 please see the attachments picture that when i connect my iphone to my car.

  • Newbie
  • i have refered https://support.spotify.com/us/article/Connection-problem/ but with no luck.   my spotify version: ios 8.2.0.549 my ios version: 10.3.1   please see the attachment...
  • 1571 Views
  • 0 replies
  • 0 likes
  • 1571 Views
  • 0 replies
  • 0 likes

Video and Podcast link missing

I am very keen to watch the Spotify Landmark series on Green Day but I do not get the video and podcast link on my iPad. In browse I have new releases, charts, discover and concerts but nothing to provide a link to any videos. I understand the Landma...

  • Regular
  • I am very keen to watch the Spotify Landmark series on Green Day but I do not get the video and podcast link on my iPad. In browse I have new releases, charts, discover and concerts but nothing to pr...
  • MattSuda
  • Spotify Star
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

playlist won't sync

My app on my iphone only syncs a portion of my desktop playlist, 33 out of 167 songs. Is there a way to manually sync it?

  • Newbie
  • My app on my iphone only syncs a portion of my desktop playlist, 33 out of 167 songs. Is there a way to manually sync it?
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Spotify app won't play songs in order

I've only had this problem on the app. Spotify will not play the songs in the order they appear on the playlist, instead it jumps around. I am a premium user, I do not have it on shuffle and I have tried re-downloading the app.

  • Regular
  • I've only had this problem on the app. Spotify will not play the songs in the order they appear on the playlist, instead it jumps around. I am a premium user, I do not have it on shuffle and I have t...
  • Swanny
  • Community Legend
  • 5576 Views
  • 9 replies
  • 4 likes
  • 5576 Views
  • 9 replies
  • 4 likes

Automatically Switches to Radio

Why! Why! Why does my Spotify switch to Radio after listening to my desired playlist? I have it on repeat, and once my playlist is complete it automatically switches to Radio where it plays songs it "thinks" I may like. Well I don't and it's annoying...

  • Newbie
  • Why! Why! Why does my Spotify switch to Radio after listening to my desired playlist? I have it on repeat, and once my playlist is complete it automatically switches to Radio where it plays songs it ...
  • MattSuda
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Strange playing order when using "Newly added"

Hi!Something is weird with the sorting on iPhone. The next song playing isn't the one in the playlist, see attached pictures. I'm sorting by "Newly added". Shuffle is off, but I can't figure where the actual song order comes from. I can have a playli...

Foto 2017-03-24 20 01 03.png Foto 2017-03-24 20 01 09.png
  • Music Fan
  • Hi! Something is weird with the sorting on iPhone. The next song playing isn't the one in the playlist, see attached pictures. I'm sorting by "Newly added". Shuffle is off, but I can't figure where ...
  • MattSuda
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist on iPhone isn't the same as desktop

I uploaded my desktop playlist and now it won't update with the new songs on my iphone. I have premiumI tried logging out of both iphone app and desktop and turning download off and on again but still nothing. Please help!!

  • Newbie
  • I uploaded my desktop playlist and now it won't update with the new songs on my iphone. I have premium I tried logging out of both iphone app and desktop and turning download off and on again but st...
  • Maria_B
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Lost music, locked out of account & cut off by 2 Service Reps

I downloaded about 400-500 songs; The Service Reps both told me I wasn't online for 2 months, but I played songs as recently as last week! Then, during a trip from last Friday to yesterday, with about 10 hours driving, I was locked out of my account....

  • Casual Listener
  • I downloaded about 400-500 songs; The Service Reps both told me I wasn't online for 2 months, but I played songs as recently as last week! Then, during a trip from last Friday to yesterday, with abou...
  • MattSuda
  • Spotify Star
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Solved!! Is the app becoming bloated?

I feel that it takes too many "taps" to get to my music. The app has been adding more and more features, that have sucessfully increased how many things I need to select before getting to the playlists I have made, and will listen to most often. I un...

  • Casual Listener
  • I feel that it takes too many "taps" to get to my music. The app has been adding more and more features, that have sucessfully increased how many things I need to select before getting to the playlis...
  • zakdwyer
  • Casual Listener
  • 2263 Views
  • 9 replies
  • 5 likes
  • 2263 Views
  • 9 replies
  • 5 likes

"Ad free" period not working.

Every time I get one of the things saying "Watch this video to receive 30 minutes of ad-free music" or "the next 30 minutes are ad-free..." it always skips that and plays ads. It used to work perfectly fine

  • Newbie
  • Every time I get one of the things saying "Watch this video to receive 30 minutes of ad-free music" or "the next 30 minutes are ad-free..." it always skips that and plays ads. It used to work perfect...
  • MartinStoichkov
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

I can't share songs on twitter and twitter doesn't even appear on 'social' options

I changed my password and erased all the apps that could use my twitter account. Now when i try to share music on twitter through Spotify it appears a message "error, there was an error posting this item".I've tried to log again into the twitter acco...

  • Newbie
  • I changed my password and erased all the apps that could use my twitter account. Now when i try to share music on twitter through Spotify it appears a message "error, there was an error posting this ...
  • 530 Views
  • 0 replies
  • 0 likes
  • 530 Views
  • 0 replies
  • 0 likes

Spotify with BMW Connected Drive

Hello, I use Spotify Premium with my BMW using ConnectedDrive integration.All works fine but regularly the Spotify interface (the BMW one) stops responding (impossible to move to previous or next track, etc.). The only solution to solve the problem i...

  • Newbie
  • Hello,   I use Spotify Premium with my BMW using ConnectedDrive integration. All works fine but regularly the Spotify interface (the BMW one) stops responding (impossible to move to previous ...
  • Shahir92
  • Newbie
  • 424 Views
  • 1 replies
  • 1 likes
  • 424 Views
  • 1 replies
  • 1 likes