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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35748 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101035 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429651 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298035 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My iPhone 7 isn't working in my car? It plays for a minute then stops and says unsupported? Any ideas?
My iPhone 7 isn't working in my car? It plays for a minute then stops and says unsupported? Any ideas?
Casual Listener
2256 Views
4 replies
0 likes
I've paid for premium and it works on my iPad but not my iPhone?? Please help I'm not great with technology
I've paid for premium and it works on my iPad but not my iPhone?? Please help I'm not great with technology 😊
Community Legend
524 Views
3 replies
0 likes
I've realised today, after the newest update , that Spotify Premium stops playing the song as soon as the screen locks.Any chance thy could be fixed soon?
I've realised today, after the newest update , that Spotify Premium stops playing the song as soon as the screen locks. Any chance thy could be fixed soon?
Roadie
1004 Views
1 replies
0 likes
This is a huge problem for me as I can't save sort any of my playlist by Recently Added. It'll sort by Recently Added but once you leave the playlist and come back, it'll go back to Custom sort. Is there an estimated time that this will get fixed? It...
This is a huge problem for me as I can't save sort any of my playlist by Recently Added. It'll sort by Recently Added but once you leave the playlist and come back, it'll go back to Custom sort. Is t...
Spotify Star
1027 Views
5 replies
2 likes
HiI want to download spotify and use my account on my boyfriends phone. I only use spotify on my computer and thought I could use it on another device, but when my boyfriend tries to download it it says he has to make an account and pay.. and no opti...
Hi I want to download spotify and use my account on my boyfriends phone. I only use spotify on my computer and thought I could use it on another device, but when my boyfriend tries to download it it...
Roadie
403 Views
1 replies
0 likes
Hi there. I've have just upgraded my phone and transferred everything from my old phone but it won't let me log in on my new phone using my existing details. I've logged out in my old phone, any ideas? TIA
Hi there. I've have just upgraded my phone and transferred everything from my old phone but it won't let me log in on my new phone using my existing details. I've logged out in my old phone, any idea...
Casual Listener
1173 Views
2 replies
0 likes
So I recently just got my own Chromecast (2nd Gen, the round one), and I want to be able to cast my music when I go to bed, but for some reason, on my iPhone, iPad, and Macbook Pro, I can't seem to find the Chromecast to stream to. Everything is on t...
So I recently just got my own Chromecast (2nd Gen, the round one), and I want to be able to cast my music when I go to bed, but for some reason, on my iPhone, iPad, and Macbook Pro, I can't seem to f...
363 Views
0 replies
1 likes
Hi, I'm a Premium user who has been using the service for about 10 months now, and this has been starting to frustrate me. I've been having a problem with a song or two every few months and it's that they will play on my computer just fine, but when ...
Hi, I'm a Premium user who has been using the service for about 10 months now, and this has been starting to frustrate me. I've been having a problem with a song or two every few m...
311 Views
0 replies
1 likes
On my iPhone my audio has noticeable white noise in the background of my music. It doesn't have the same issue with Spotify on my iPad, so I'm fairly sure it's my phone. My phone is almost always connected to wifi, and I don't have the same issue wit...
On my iPhone my audio has noticeable white noise in the background of my music. It doesn't have the same issue with Spotify on my iPad, so I'm fairly sure it's my phone. My phone is almost always con...
Community Legend
780 Views
3 replies
0 likes
When I go into the app and play music like usual it will play like one or two songs then stop playing I dont understand because I have never hada problem with it before. it would be great if someone could help me out!! Thanks!!
When I go into the app and play music like usual it will play like one or two songs then stop playing I dont understand because I have never hada problem with it before. it would be great if someone ...
321 Views
0 replies
0 likes
While playing from my iPhone, the left channel is muffled. The right channel is fine. I have confirmed this with ear phones, to Bluetooth speakers, via Bluetooth in my car. I recently received a refurbished iPhone on warranty and so can confirm it is...
While playing from my iPhone, the left channel is muffled. The right channel is fine. I have confirmed this with ear phones, to Bluetooth speakers, via Bluetooth in my car. I recently received a refu...
Newbie
588 Views
1 replies
0 likes
offline music i've downloaded keeps getting Undownloaded. I have only 2 offline devices, both iphones 4s. I'm getting really annoyed, I live on a place with no good wifi so I really need this feature working fine, and it should be since I've a premiu...
offline music i've downloaded keeps getting Undownloaded. I have only 2 offline devices, both iphones 4s. I'm getting really annoyed, I live on a place with no good wifi so I really need this feature...
Newbie
515 Views
2 replies
0 likes
Hello... I can't login to spotify on my iPhone. It says "Login failed - you've already created an account with this email address", which is nonsensical because I'm that's the account I'm trying to login to. This has happened before but I reinstalled...
Hello... I can't login to spotify on my iPhone. It says "Login failed - you've already created an account with this email address", which is nonsensical because I'm that's the account I'm trying to l...
Newbie
23074 Views
23 replies
5 likes
The radio obviously streams music using a mobile data connection, even if this is blocked within the iOS settings. General mobile data were enabled, but usage by Spotify was switched off.I regard this a serious problem. Together with the new autoplay...
The radio obviously streams music using a mobile data connection, even if this is blocked within the iOS settings. General mobile data were enabled, but usage by Spotify was switched off. I regard t...
Regular
919 Views
4 replies
0 likes
My wife and I (who use iPhones 6 Plus and 7 Plus with iOs 10.3 and 10.3.1, respectively) recently noticed that when we try to sort playlists we have created (whether it be by "Recenlty Added," "Artist," Title," etc), after leaving or force quitting S...
My wife and I (who use iPhones 6 Plus and 7 Plus with iOs 10.3 and 10.3.1, respectively) recently noticed that when we try to sort playlists we have created (whether it be by "Recenlty Added," "...
Spotify Star
2295 Views
8 replies
3 likes
Hello, I have a problem that seems to affect a lot of people according to what I've found on the Web. But no one seems to have a solution thats actually works.So, could we have an update, an answer from Spotify? It's really annoying.The problem : Spo...
Hello, I have a problem that seems to affect a lot of people according to what I've found on the Web. But no one seems to have a solution thats actually works. So, could we have an update, an answer...
Regular
650 Views
1 replies
0 likes
This has been going on for a while, I'd start one of my playlists on shuffle and after the first song Spotify will start playing from queue instead. It happens with every playlist, premade ones included. I did clear the queue but it hasn't changed an...
This has been going on for a while, I'd start one of my playlists on shuffle and after the first song Spotify will start playing from queue instead. It happens with every playlist, premade ones inclu...
322 Views
0 replies
0 likes
I normally play music through Spotify on my Mac. I have the volume set to 100% as I use an external DAC. If I open Spotify on my iPad while it is on the same network as the Mac, and Spotify is open, it sets the iPad volume to 100%. Even if I don't pl...
I normally play music through Spotify on my Mac. I have the volume set to 100% as I use an external DAC. If I open Spotify on my iPad while it is on the same network as the Mac, and Spotify ...
519 Views
0 replies
1 likes
Hello, i have an issue in my spotify app in mac and iPhone i can't sort the songs of my playlists by "recently added" i know how to do it, but when i close the playlists and open again the predetermined order is back, please help (UPDATE fixed in my ...
Hello, i have an issue in my spotify app in mac and iPhone i can't sort the songs of my playlists by "recently added" i know how to do it, but when i close the playlists and open again the predetermi...
Spotify Star
2004 Views
6 replies
2 likes
Hey.Suddenly my playlists won't sort itself after recently added when I do it. Or, it does, but when I quit the app I have to do it again every single time for each playlists when I open the app again. Earlier it was sorted after what I have chosen. ...
Hey. Suddenly my playlists won't sort itself after recently added when I do it. Or, it does, but when I quit the app I have to do it again every single time for each playlists when I open the app ag...
Community Legend
1691 Views
4 replies
1 likes
