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iPhone app frozen on Installing.. after updating

iPhone app frozen on Installing.. after updating

Spotify app has been frozen on Installing.. and a almost complete circle for a hour
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Welcome to the Spotify Community.
 
In this case, could you check how much free space do you have available on your phone? Also, can you send us a screenshot of the storage information? On the other hand, is happening over 3G/4G, WiFi, or both?
 
We'll see what we can suggest.
Maria_BModerator
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

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