Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have a huge issue with Spotify right now. I am on a macbook pro and iphone 7. First, a local file that I wanted to add today does not appear no matter what I've done. I didn't have a problem with other local files. I've: 1. changed networks2. resta...
Newbie
I have a huge issue with Spotify right now. I am on a macbook pro and iphone 7. First, a local file that I wanted to add today does not appear no matter what I've done. I didn't have a...
397 Views
0 replies
1 likes
So I accidentally clicked the button that told Spotify to unfollow or do not play a certain song/artist... how do I undo this?
Newbie
So I accidentally clicked the button that told Spotify to unfollow or do not play a certain song/artist... how do I undo this?
detective889
Roadie
430 Views
1 replies
0 likes
Hello community, I have a custom playlist, which I made 'Available offline', but when I turn the internet connection off the song on the list won't play. I chose the song an then there is no sound and the time of the song stays 0:00. I have no idea w...
Casual Listener
Hello community, I have a custom playlist, which I made 'Available offline', but when I turn the internet connection off the song on the list won't play. I chose the song an then there is no...
drenselimi
Casual Listener
568 Views
2 replies
0 likes
When sorting the playlist with "recently added" the sorting wont sort correctly.I have noticed that some of the songs missing date for when they where added. I suspect that this is what makes the sorting not working. They appear at the top when sorti...
Newbie
When sorting the playlist with "recently added" the sorting wont sort correctly. I have noticed that some of the songs missing date for when they where added. I suspect that this is what makes the s...
578 Views
0 replies
1 likes
No matter what I do can't turn off Shuffle button
Newbie
No matter what I do can't turn off Shuffle button😡
ChetBakerfield
Newbie
1028 Views
2 replies
0 likes
Cannot access Spotify app even though fb confmirmed. Also log in via Spotify account still no access?
Visitor
Cannot access Spotify app even though fb confmirmed. Also log in via Spotify account still no access?
MonicaM_Bogota
Roadie
309 Views
1 replies
0 likes
I can not hear the song Sweatpants in my account, all my friends can do it except me. I love this song!! (Sweatpants by Childihs Gambino)
Newbie
I can not hear the song Sweatpants in my account, all my friends can do it except me. I love this song!! (Sweatpants by Childihs Gambino)
Mara_F
Roadie
310 Views
1 replies
0 likes
I have spotify on my iPad and iPhone6. They both worked well. But now, on my iPhone, numbers don't play, while on iPad they do. Only when I keep my finger on the number I hear the music, just somewhere in the middle of the track.What somehow seems to...
Newbie
I have spotify on my iPad and iPhone6. They both worked well. But now, on my iPhone, numbers don't play, while on iPad they do. Only when I keep my finger on the number I hear the music, just somewhe...
Mara_F
Roadie
364 Views
1 replies
0 likes
I primarily use spotify to listen to music on my phone. For the past month or so, whenever I attempt to play a song that is not downloaded onto my phone, it will play for a few seconds and then stop playing entirely. I have noticed that this happens ...
Newbie
I primarily use spotify to listen to music on my phone. For the past month or so, whenever I attempt to play a song that is not downloaded onto my phone, it will play for a few seconds and then...
Mara_F
Roadie
363 Views
1 replies
0 likes
Hi All, I'm getting a 'no files' message on my JVC car stereo. I'm using an IPod touch hard wired. Never had a problem until the last update - can anyone help? Many thanks.
Newbie
Hi All, I'm getting a 'no files' message on my JVC car stereo. I'm using an IPod touch hard wired. Never had a problem until the last update - can anyone help? Many thanks.
224 Views
0 replies
0 likes
HelloI am enquiry if anybody has any ideas on this one.I have a IPod Running the Spotify app in a Renault running RLink 2 whic is an android based system, connected via USB.The Rlink plays the songs quite happily but you cannot see playlists or songs...
Newbie
Hello I am enquiry if anybody has any ideas on this one. I have a IPod Running the Spotify app in a Renault running RLink 2 whic is an android based system, connected via USB. The Rlink plays th...
347 Views
0 replies
0 likes
So I tried to download Spotify but the download icon don't move and the app don't pop up on the screen wtd
Newbie
So I tried to download Spotify but the download icon don't move and the app don't pop up on the screen wtd
detective889
Roadie
375 Views
1 replies
0 likes
When I am listening to Spotify and the phone rings the music will stop. When I answer the phone a few seconds after the music will start again and play over the top of the person talking. Does anyone else have this issue and know how to stop this fro...
Newbie
When I am listening to Spotify and the phone rings the music will stop. When I answer the phone a few seconds after the music will start again and play over the top of the person talking. Does anyone...
325 Views
0 replies
0 likes
Ive had Spotify for a while now and it seems that after this new update, I am not getting my 6 skips? Every time I open the app (hours, even days after closing it), it does not reset my six skips and doesn't let me skip any song stating that this is ...
Newbie
Ive had Spotify for a while now and it seems that after this new update, I am not getting my 6 skips? Every time I open the app (hours, even days after closing it), it does not reset my six skips and...
910 Views
0 replies
0 likes
I'm on spotify on my I phone 4, I want to delete albums in one go without having to delete song by song, can I do this? Thanks
Newbie
I'm on spotify on my I phone 4, I want to delete albums in one go without having to delete song by song, can I do this? Thanks
pjack
Newbie
36373 Views
6 replies
0 likes
I have tried everything - reseting password,, re loading app, restarting phone. I either get error code 404 or I am told it is incorrect password. Yet when I log into spotify on the web (not using app) I get in no problem.Thanks in advance if someone...
Casual Listener
I have tried everything - reseting password,, re loading app, restarting phone. I either get error code 404 or I am told it is incorrect password. Yet when I log into spotify on the web (not using ap...
mattdesmondo1
Newbie
26423 Views
11 replies
1 likes
Listening to podcast, and every (approx) 2 min, Spotify skips to a next track. Argh!!
Newbie
Listening to podcast, and every (approx) 2 min, Spotify skips to a next track. Argh!!
364 Views
0 replies
0 likes
Spoiler (Highlight to read) When i try to log in, I get a message saying " you've already created an account with this email address" I'm not trying to create another one, I just want to log in. I should also mention i just got added to a family plan...
Newbie
When i try to log in, I get a message saying " you've already created an account with this email address" I'm not trying to create another one, I just want to log in. I should ...
Maxim
Spotify Star
529 Views
1 replies
0 likes
I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximumCan someone help please!
Regular
I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum Can someone help please!
550 Views
0 replies
1 likes
I've successfully been able to upload about 10 songs, but there are a few more that have not been able to. Files with the same format have been able to sync and the playlist keeps saying that it is downloading when nothing is being downloaded. So, I'...
Music Fan
I've successfully been able to upload about 10 songs, but there are a few more that have not been able to. Files with the same format have been able to sync and the playlist keeps saying that it is d...
343 Views
0 replies
0 likes