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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237252 Views

27 replies

5 likes

  • 237252 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118514 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2691 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305413 Views

62 replies

16 likes

  • 305413 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130761 Views

19 replies

38 likes

  • 130761 Views
  • 19 replies
  • 38 likes

Solved!! IPAD AND IPHONE NOT SYNCING

Hi all, New to this, am currently using the free 7 day premium trial and will sign up for premium. I have downloaded the app on both my Iphone 7 and my IPad air. Im downloading music using my IPAD as its much quicker over the wifi at work... but when...

Casual Listener

Hi all,   New to this, am currently using the free 7 day premium trial and will sign up for premium. I have downloaded the app on both my Iphone 7 and my IPad air. Im downloading music using m...

hotnspicyyyyyy

Roadie

5570 Views

3 replies

0 likes

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  • 3 replies
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Solved!! "Available Offline" feature not working

My "available offline" feature is not working. A month ago, it worked quite smoothly when downloading a playlist to my iPhone. Now, after adding additional songs to my playlist, I am attempting to re-sync the playlist to my iPhone. After shifting the...

Newbie

My "available offline" feature is not working. A month ago, it worked quite smoothly when downloading a playlist to my iPhone. Now, after adding additional songs to my playlist, I am attempting to re...

Lucydavey45

Newbie

40173 Views

20 replies

3 likes

  • 40173 Views
  • 20 replies
  • 3 likes

Audi MMI inconsistent album art

Hello all, Having a bit of trouble here. This issue is for Audi MMI 2013 and newer. I have been noticing that Audi MMI inconsistently displays album art on screen. Sometimes album art displays, and sometimes the image on screen does not match album a...

Newbie

Hello all,   Having a bit of trouble here. This issue is for Audi MMI 2013 and newer. I have been noticing that Audi MMI inconsistently displays album art on screen. Sometimes album art...

GregZG

Newbie

3878 Views

3 replies

5 likes

  • 3878 Views
  • 3 replies
  • 5 likes

Random Play iOS

Randomplay is disable automaticly when you will continue your Playlist After a while since The Last Update, why?I must click again Every Time on Shuffle at my Playlist

Newbie

Randomplay is disable automaticly when you will continue your Playlist After a while since The Last Update, why? I must click again Every Time on Shuffle at my Playlist

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
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I am unable to follow a playlist

Hi Guys Wondering if anyone can help....long time premium spotify user. Live and working currently in the middle of nowhere Australia, so rarely have more than 1 bar of 3g. Whenever I go into town I download loads of music / playlists for offline use...

Newbie

Hi Guys   Wondering if anyone can help....long time premium spotify user.   Live and working currently in the middle of nowhere Australia, so rarely have more than 1 bar of 3g. Whenever...

russellquirk

Casual Listener

5267 Views

4 replies

1 likes

  • 5267 Views
  • 4 replies
  • 1 likes

How to delete downloaded songs

I need to delete downloaded songs since i have reached the limit for it. I have downloaded the songs from a playlist which is being updated often, since the song is not in the playlist how can I remove downloaded songs to make room for more songs to ...

Newbie

I need to delete downloaded songs since i have reached the limit for it. I have downloaded the songs from a playlist which is being updated often, since the song is not in the playlist how can I remo...

michaelaktas

Music Fan

1164 Views

2 replies

0 likes

  • 1164 Views
  • 2 replies
  • 0 likes

Whole albums suddenly being unavailable.

Hello,I am currently watching some of my favourite albums disappearing from my Spotify. Still have albums listed with the songs I love I just can't play them. But I do get notices that the artist is still available on the radio feature. I've tried de...

Casual Listener

Hello, I am currently watching some of my favourite albums disappearing from my Spotify. Still have albums listed with the songs I love I just can't play them. But I do get notices that the artist...

Jacob

Community Legend

630 Views

3 replies

0 likes

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  • 3 replies
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Playlists stuck loading on ipod touch

I have an Ipod touch version 4.2.1 running Spotify for IOS4. It used to work fine. Then I had to reset the ipod touch and install spotify again. Now only 5 of all (100 or so) playlists are visible. The rest says loading. I have kept it runnning for d...

Newbie

I have an Ipod touch version 4.2.1 running Spotify for IOS4.   It used to work fine. Then I had to reset the ipod touch and install spotify again. Now only 5 of all (100 or so) playlists are...

Masterwayne2759

Casual Listener

513 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Have I been hacked?

When I try to play my Spotify premium, often my music stops and it flashes upsaying a different device named Yolanda is using it and the music changes. I also have another device called Ramon that seems to use it too. I've changed my password, but it...

Casual Listener

When I try to play my Spotify premium, often my music stops and it flashes up saying a different device named Yolanda is using it and the music changes. I also have another device called Ramon that ...

Melody

Spotify

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

[BUG] Double "Recently Played"

In the "Home" tab i have a 2 "Recently Played" sections, one is the right one because it have my real recently played songs, the other one have the last recently played songs before my premium subscrition was expired (for what a remember) and also a ...

Regular

In the "Home" tab i have a 2 "Recently Played" sections, one is the right one because it have my real recently played songs, the other one have the last recently played songs before my premium subscr...

jacopoiuytr

Regular

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Spotify won't reinstall

I unistall Spotify because it was not working and when I trying to reinstall it. It's says that it can't be downloaded. I have tried everything. Restart phone, sigh out in and out of App Store and nothing works.

Newbie

I unistall Spotify because it was not working and when I trying to reinstall it. It's says that it can't be downloaded. I have tried everything. Restart phone, sigh out in and out of App Store and no...

Tom

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

How can i move offline playstis from one account to an other?

I am wondering since i bought prenium account if i could move the playlist from one prenium account to an other non prenium one in the same phone? And to be able to listen to those tracks offline.

Newbie

I am wondering since i bought prenium account if i could move the playlist from one prenium account to an other non prenium one in the same phone?   And to be able to listen to those tracks of...

Tom

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Find songs played in "Winter Run" running playlist

Hello, How can I find the names of the songs played in the Spotify generated "Winter Run" running playlist on my iPhone? Sometimes I hear some great songs as I'm running and I try to remember the lyrics to look up the song after my run but often I fo...

Newbie

Hello,   How can I find the names of the songs played in the Spotify generated "Winter Run" running playlist on my iPhone?   Sometimes I hear some great songs as I'm running and I try t...

422 Views

0 replies

1 likes

  • 422 Views
  • 0 replies
  • 1 likes

Cant log in on iOS app

I can log in on Safari but when I try to log in on iOS app it says wrong password or username.

Newbie

I can log in on Safari but when I try to log in on iOS app it says wrong password or username.

Maxim

Spotify Star

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Can't play any of my downloaded songs

I'm all paid up but cannot play any of my saved songs, can't download, very frustrated

Newbie

I'm all paid up but cannot play any of my saved songs, can't download, very frustrated

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Restoring Playlists

I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seemed to be restored but when I went on the Spotify ap...

Newbie

I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seem...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
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Keeps trying to play an ad

I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing but had no sound. I exited spotify, turned off and on my tv, restarted my phon...

Newbie

I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing  but had no sound. I e...

337 Views

0 replies

0 likes

  • 337 Views
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Can't connect ipod nano 5G to spotify

I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and nothing came up to reset my ipod. Any help appreciat...

Newbie

I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and n...

634 Views

0 replies

0 likes

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sync new phone

i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?

Newbie

i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

I've paid but didn't get Premium

Hello!:)I am from Germany, sorry for my bad english My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it did'nt help. I did'n get an e-mail for confirmation, too.i...

Newbie

Hello!:) I am from Germany, sorry for my bad english 😄 My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it d...

Alvin9526

Newbie

486 Views

1 replies

2 likes

  • 486 Views
  • 1 replies
  • 2 likes