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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28724 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93637 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

934 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293200 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123425 Views

19 replies

38 likes

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When playing in my car with A2DP, car shows title of previous song

Hey everybody, my first post on the community This post is somehow related to thishttps://community.spotify.com/t5/Ongoing-Issues/Wrong-Title-when-playing-in-car-over-A2DP/idi-p/1616256I experience the same exact behaviour with my iPhone 6S with iOS ...

Visitor

Hey everybody, my first post on the community 🙂 This post is somehow related to this https://community.spotify.com/t5/Ongoing-Issues/Wrong-Title-when-playing-in-car-over-A2DP/idi-p/1616256 I exp...

544 Views

0 replies

0 likes

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Can't skip songs

Hello, so I've been listening to Spotify free for months now with no issues. However the other day I tried skipping a song but I couldn't, a message poppped up saying I'd need to upgrade. Thinking I used up all of my skips for the hour I let it be, h...

Newbie

Hello, so I've been listening to Spotify free for months now with no issues. However the other day I tried skipping a song but I couldn't, a message poppped up saying I'd need to upgrade. Thinking I ...

342 Views

0 replies

0 likes

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New iPhone

I have the Premium Family account and recently switched from an Andriod (lost phone) to an iPhone - how do I get Spotify set up on the iPhone? Through the App Store it looks like it wants to charge me. Thanks!

Newbie

I have the Premium Family account and recently switched from an Andriod (lost phone) to an iPhone - how do I get Spotify set up on the iPhone? Through the App Store it looks like it wants to cha...

Maxim

Spotify Star

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

I can't play music

An add has appeared (allthough I'm a premium user) and it won't go to a new song. The add just stays there and when I try to play a song it just ignores me. I am paying and can't even listen to music

Newbie

An add has appeared (allthough I'm a premium user) and it won't go to a new song. The add just stays there and when I try to play a song it just ignores me. I am paying and can't even listen to music

235 Views

0 replies

0 likes

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Disappearing songs and playlists

I have an IOS 10 iPhone 6 with Spotify Free and when I went onto the app today a significant portion of the songs were missing, all the ones I've saved up till about a week or so ago. Along with those songs I lost my discover playlist and several oth...

Visitor

I have an IOS 10 iPhone 6 with Spotify Free and when I went onto the app today a significant portion of the songs were missing, all the ones I've saved up till about a week or so ago. Along with thos...

209 Views

0 replies

0 likes

  • 209 Views
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Playback error on IOS

I have tried to stream (on automatic quality) using IOS via LTE with 4 or 5 bars of service, on wifi both home and at work (nothing else is having issues) but spotify randomly will stop streaming a song in the middle of it, and then will not let me r...

Newbie

I have tried to stream (on automatic quality) using IOS via LTE with 4 or 5 bars of service, on wifi both home and at work (nothing else is having issues) but spotify randomly will stop streaming a s...

278 Views

0 replies

0 likes

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Mode de lecture sur iphone

Pouquoi j'ai le mode de lecture de base sur mon iphone même si j'ai un compte premium?

Newbie

Pouquoi j'ai le mode de lecture de base sur mon iphone même si j'ai un compte premium?

232 Views

0 replies

0 likes

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Account geblokkeerd

Beste Spotify,Al een tijd maak ik gebruik van spotify premium, sinds eergister heb ik de keuze gemaakt om spotify family te nemen. Echter is er nu 14,54 en 9,95 van mijn rekening afgeschreven. Omdat ik niet beschik over beide abbo's heb ik het bedrag...

Newbie

Beste Spotify, Al een tijd maak ik gebruik van spotify premium, sinds eergister heb ik de keuze gemaakt om spotify family te nemen. Echter is er nu 14,54 en 9,95 van mijn rekening afgeschreven. Om...

Hubo

Community Legend

11383 Views

17 replies

0 likes

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Spotify playlist not cached, even if downloaded

I am using Spotify for iOS version 8.4.3.884 and since a couple of weeks I have the impression that the download/caching of the playlist (not the songs) has changed. Even for downloaded playlists, every time when I click on a playlist, the client see...

Casual Listener

I am using Spotify for iOS version 8.4.3.884 and since a couple of weeks I have the impression that the download/caching of the playlist (not the songs) has changed. Even for downloaded playlists, ev...

jefferybeene

Regular

693 Views

1 replies

1 likes

  • 693 Views
  • 1 replies
  • 1 likes

Sleep Timer?

When will a sleep timer be added to the ios app. I use pandora instead because of this one issue. Help? Update? Something?

Casual Listener

When will a sleep timer be added to the ios app. I use pandora instead because of this one issue. Help? Update? Something?

rafaferry

Newbie

11156 Views

4 replies

4 likes

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  • 4 replies
  • 4 likes

Spotify Crashes on IPhone 6

IPhone 6 Model MG6G2LL/AiOS version 10.2.1Capacity 59.06 GbAvailable 27.84 GbSpotify version 7.8.0.404The app crashes frequently mid song. Phone usage does not seem to improve this as it will crash even when it is the only app running. I've even atte...

Newbie

IPhone 6 Model MG6G2LL/A iOS version 10.2.1 Capacity 59.06 Gb Available 27.84 Gb Spotify version 7.8.0.404 The app crashes frequently mid song. Phone usage does not seem to improve this as it ...

Fleetcomm

Newbie

783 Views

2 replies

1 likes

  • 783 Views
  • 2 replies
  • 1 likes

Shuffle songs issue

Currently experiencing an issue since the last couple of updates that when I go to my Songs list and select Shuffle it will play around 10 songs and then go back to the first song. Only experiencing this issue on IOS, works fine on Spotify Web Player...

Newbie

Currently experiencing an issue since the last couple of updates that when I go to my Songs list and select Shuffle it will play around 10 songs and then go back to the first song.   Only expe...

ShimmyShim

Newbie

438 Views

1 replies

0 likes

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  • 1 replies
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What happened to the Top Hits playlist?

I was going to fire up the Today's Top Hits playlist when I noticed something; it got redesigned! It looks okay, but what really pissed me off was that some of the features are gone! The feature where you hold on the song to play it? It's acting real...

Newbie

I was going to fire up the Today's Top Hits playlist when I noticed something; it got redesigned! It looks okay, but what really pissed me off was that some of the features are gone! The feature wher...

658 Views

0 replies

0 likes

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Music from local playlist are now showing up in playlist on iphone, but shows up on my desktop

I downloaded 116 music from my desktop, however, none of the music shows up in the playlist I created and put all the local music in. Is there something I can do to fix this??

Newbie

I downloaded 116 music from my desktop, however, none of the music shows up in the playlist I created and put all the local music in. Is there something I can do to fix this??

320 Views

0 replies

0 likes

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IPhone 6s +

Got a new I phone I logged into my Spotify account and all my music is gone I was a premium member and inbacked it all up.Tried deleting the app and downloading it still nothing. Any help?

Newbie

Got a new I phone I logged into my Spotify account and all my music is gone I was a premium member and inbacked it all up.Tried deleting the app and downloading it still nothing. Any help?

394 Views

0 replies

0 likes

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[iOS 6.1.6] Music stops playing after 1:39? (Spotify Version 1.8.1.8)

After hitting play, the music always stops playing after 1 minute and 39 seconds of listening (if I start at 2 minutes, the music will stop at 3:39). The track continues to play, as in the progress bar continues to scroll, but there is no sound comin...

Newbie

After hitting play, the music always stops playing after 1 minute and 39 seconds of listening (if I start at 2 minutes, the music will stop at 3:39). The track continues to play, as in the progress b...

Maxim

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
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Odd bug in app, playlist date and length of time

I updated my phone to the new iOS today. I deleted spotify and reinstalled because something stupid nearly always happens when I update. So I'm downloading my playlist. When I checked that they were the same length of time, the little calendar icon a...

Casual Listener

I updated my phone to the new iOS today.  I deleted spotify and reinstalled because something stupid nearly always happens when I update.  So I'm downloading my playlist.  When I check...

288 Views

0 replies

0 likes

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I'm not getting any free skips?

It's been well over a day and Spotify isn't giving me the free skips it's supposed to per hour. Every time I log in no matter how long ago I last used it, it says all of my free skips are used when they should have been replenished

Casual Listener

It's been well over a day and Spotify isn't giving me the free skips it's supposed to per hour. Every time I log in no matter how long ago I last used it, it says all of my free skips are used when t...

Mr_Roboto85

Casual Listener

2241 Views

3 replies

0 likes

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  • 3 replies
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Spotify won't go online over wifi

I have an iPhone 6, IPod gen 5 and MacBook Pro, but whenever I try go online to browse music it says I can not connect and that I am offline despite having wifi and that wifi connection working for everything else. To browse music I have to use cellu...

Visitor

I have an iPhone 6, IPod gen 5 and MacBook Pro, but whenever I try go online to browse music it says I can not connect and that I am offline despite having wifi and that wifi connection working for e...

stevenspronk

Casual Listener

4726 Views

12 replies

3 likes

iPhone offline
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Superuser Contribution Crashes when I want to do a playback on my iphone

The app crashes when I tap on the playback option on my iphone and there is no download option on my laptop as well even though I have premium membership, someone please help, I have deleted and reinstalled the app several times.

Casual Listener

The app crashes when I tap on the playback option on my iphone and there is no download option on my laptop as well even though I have premium membership, someone please help, I have deleted and rein...

RajKumar99

Casual Listener

424 Views

2 replies

0 likes

  • 424 Views
  • 2 replies
  • 0 likes