Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29119 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93958 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423613 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293369 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When I am listening musics of my library in the random mode the repeat mode is setted without my selection. Please give me a tip to solve it.
When I am listening musics of my library in the random mode the repeat mode is setted without my selection. Please give me a tip to solve it.
281 Views
0 replies
0 likes
Hey! I heard about the "Party-mode"-function, but I can't find it on my Iphone 6s.I have just deleted the app and then installed it again, but it still doesn't work?I come from Denmark, but I can't imagine that it has anything to do with it?
Hey! I heard about the "Party-mode"-function, but I can't find it on my Iphone 6s. I have just deleted the app and then installed it again, but it still doesn't work? I come from Denmark, but I can...
414 Views
0 replies
0 likes
Salve,Da un po' do giorni ho dei problemi con la riproduzione della musica, mi spiego: mentre ascolto una canzone all'improvviso viene messa in pausa, da sola, e sempre da sola riparte o, addirittura, le canzoni cambiano da sole. Ho già disinstallato...
Salve, Da un po' do giorni ho dei problemi con la riproduzione della musica, mi spiego: mentre ascolto una canzone all'improvviso viene messa in pausa, da sola, e sempre da sola riparte o, addirittu...
1954 Views
0 replies
5 likes
How to enable screenshot to share .. Pls need help
How to enable screenshot to share .. Pls need help
875 Views
0 replies
0 likes
Pictures really say it all.... i have over 100gigs left on my phone and i accidentally deleted the app so i had to re download em all. didn't think much of it cause my plan was to just let it do work as i slept. then i kept getting this every 5-30 so...
Pictures really say it all.... i have over 100gigs left on my phone and i accidentally deleted the app so i had to re download em all. didn't think much of it cause my plan was to just let it do work...
444 Views
0 replies
0 likes
I hardly ever get the 6 skips from the Spotify Free subscription, and even though I turned off automatic play, t still plays suggested songs, not my playlist. I've had so many problems with Spotify lately, its surprising I haven't left them yet. The ...
I hardly ever get the 6 skips from the Spotify Free subscription, and even though I turned off automatic play, t still plays suggested songs, not my playlist. I've had so many problems with Spotify l...
Regular
301 Views
1 replies
0 likes
Unable to log in with this error message showing. Any ideas?
Unable to log in with this error message showing. Any ideas?
221 Views
0 replies
0 likes
olá, estou tendo problemas para ouvir algumas musicas no iPhone , elas não aparecem com os nomes escritos em branco como as outras, e ao clicar aparece a mensagem: musica não baixada. se você é proprietário da musica, pode sincroniza-la de seu comput...
olá, estou tendo problemas para ouvir algumas musicas no iPhone , elas não aparecem com os nomes escritos em branco como as outras, e ao clicar aparece a mensagem: musica não baixada. se você é propr...
1095 Views
0 replies
1 likes
Hi, I'm having a problem with my Spotify on my iPhone 6+. For a while Spotify was perfect, but for the last week and a half or so there's been this problem where I'll hit "Shuffle Play" and at the end of the first song, shuffle turns off and repeat t...
Hi, I'm having a problem with my Spotify on my iPhone 6+. For a while Spotify was perfect, but for the last week and a half or so there's been this problem where I'll hit "Shuffle Play" and at ...
307 Views
0 replies
0 likes
Hola,cuando abro el programa en mi ipad y entro en la pestaña "explorar" me sale "Hubo un error" (busca correctamente y escucho todas las canciones, solo falla en ese punto),pero solo me pasa en el ipad mas no en mis otros dipositivos.Además, ya he i...
Hola,cuando abro el programa en mi ipad y entro en la pestaña "explorar" me sale "Hubo un error" (busca correctamente y escucho todas las canciones, solo falla en ese punto),pero solo me pasa en el i...
Not applicable
2350 Views
2 replies
1 likes
My Spotify is accessing an old itunes account which I would LOVE to find out what it is! I checked under an older apple id and I can figure it out. Would love to access to this music!
My Spotify is accessing an old itunes account which I would LOVE to find out what it is! I checked under an older apple id and I can figure it out. Would love to access to this music!
Community Legend
415 Views
1 replies
0 likes
When I add songs to my starred list they all go to the bottom instead of the top. So now all the newest music I add is at the very bottom of the list. It used to be the opposite. Any help please?
When I add songs to my starred list they all go to the bottom instead of the top. So now all the newest music I add is at the very bottom of the list. It used to be the opposite. Any help please?
Regular
982 Views
6 replies
0 likes
I've created a playlist with my locas files but i can not play them on my iPhone. I can only play them on my computer and the playlist does appear on the iPhone but when i click there are no songs. It says "Would you like to add songs to this playlis...
I've created a playlist with my locas files but i can not play them on my iPhone. I can only play them on my computer and the playlist does appear on the iPhone but when i click there are no songs. I...
Regular
507 Views
2 replies
0 likes
Can you idiot developers make it any harder? Unbelievable twats.Thanks.
Can you idiot developers make it any harder? Unbelievable twats. Thanks.
Spotify Star
343 Views
1 replies
0 likes
I have local files (not avalible on Spotify) downloaded offline on a desktop playlist which show up and play. When I open my mobile app on iOS it says the playlist has 27 songs (same number as the desktop playlist) but only the songs avaliable on Spo...
I have local files (not avalible on Spotify) downloaded offline on a desktop playlist which show up and play. When I open my mobile app on iOS it says the playlist has 27 songs (same number ...
Regular
803 Views
1 replies
1 likes
I recently tried to contact a customer service representative going through Spotify's contact us-support algorithm, only to realize that there isn't an option to email anyone. Finally making my way through leads me to a chat where I posted the below ...
I recently tried to contact a customer service representative going through Spotify's contact us-support algorithm, only to realize that there isn't an option to email anyone. Finally making my way t...
454 Views
0 replies
0 likes
Good evening, I bought an ipod shuffle today to listen to my playlists spotify. When I plug it into my pc with the usb port, spotify does not detect it. What can I do ? thank you
Good evening, I bought an ipod shuffle today to listen to my playlists spotify. When I plug it into my pc with the usb port, spotify does not detect it. What can I do ? thank you
Newbie
530 Views
2 replies
0 likes
When I try and either thumbs up or thumbs down a song, it spins for a second, and then says 'Something went wrong!' thus not allowing me to modify my radio preferences!
When I try and either thumbs up or thumbs down a song, it spins for a second, and then says 'Something went wrong!' thus not allowing me to modify my radio preferences!
Newbie
1182 Views
2 replies
0 likes
I had an Android, but I changed to iPhone that last.fm app doesn't scrooble anything from other apps except Apple Music. I added my last.fm account on spotify but it just scrooble when I have Internet, how could I scrooble without? Like it keeps my l...
I had an Android, but I changed to iPhone that last.fm app doesn't scrooble anything from other apps except Apple Music. I added my last.fm account on spotify but it just scrooble when I have Interne...
619 Views
0 replies
0 likes
Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde
Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde
701 Views
0 replies
0 likes
