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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47645 Views
  • 15 replies
  • 36 likes
  • 47645 Views
  • 15 replies
  • 36 likes

playlist showing old album artwork of erased songs

When I'm playing one of the playlists I am constantly changing old album artwork songs come up when you are seeing the queue of the playlist. It's like there is a glitch in the app even though there have been multiple updates since this started happe...

  • Newbie
  • When I'm playing one of the playlists I am constantly changing old album artwork songs come up when you are seeing the queue of the playlist. It's like there is a glitch in the app even though there ...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

The App won't open on my iphone

I have a Premium account and use Spotify on my Iphone. Since Friday (21st April 2017) the App hasn't been working. It has just been saying "waiting" with no way to open the App. Has this been happening to anyone else?

  • Newbie
  • I have a Premium account and use Spotify on my Iphone. Since Friday (21st April 2017) the App hasn't been working. It has just been saying "waiting" with no way to open the App.   Has this bee...
  • ElsaGottvall
  • Casual Listener
  • 903 Views
  • 1 replies
  • 0 likes
  • 903 Views
  • 1 replies
  • 0 likes

Playlist order (iOS)

Spotify won't save my playlist order, I have to re-sort (e.g. by Artist) each time I get into the playlist. Any way to save that to avoid re-sorting each time?

  • Newbie
  •  Spotify won't save my playlist order, I have to re-sort (e.g. by Artist) each time I get into the playlist.  Any way to save that to avoid re-sorting each time?
  • MattSuda
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Apple Carplay wont scroll down past 20+ songs in a playlist

When I connect to my 2016 silverado using Apple Carplay, I cant scroll down more than 20+ songs in a large playlist. Why????? I'm on iOS 9.3.2 and the most updated ersion of spotify on my phone.

  • Casual Listener
  • When I connect to my 2016 silverado using Apple Carplay, I cant scroll down more than 20+ songs in a large playlist.  Why?????  I'm on iOS 9.3.2 and the most updated ersion of spotify on my...
  • travisparent1
  • Casual Listener
  • 933 Views
  • 2 replies
  • 0 likes
  • 933 Views
  • 2 replies
  • 0 likes

Solved!! Experimental iOS design?

So this is a bit of an odd post, but I was using the Spotify app, selected my 'New Music Weekly' playlist, and it took me to an entirely new playlist design--one that I liked, as well. The player design was also much cleaner, and featured a solid pau...

  • Regular
  • So this is a bit of an odd post, but I was using the Spotify app, selected my 'New Music Weekly' playlist, and it took me to an entirely new playlist design--one that I liked, as well. The player des...
  • madasmas
  • Regular
  • 2558 Views
  • 8 replies
  • 0 likes
  • 2558 Views
  • 8 replies
  • 0 likes

Collaborative playlists on iOS no longer show usernames

Within the last few weeks, my Spotify iOS app stopped showing usernames on Collaborative playlists, which makes them much harder to use and appreciate (I don't know who has added other songs). This field still appears on the macOS client.

  • Newbie
  • Within the last few weeks, my Spotify iOS app stopped showing usernames on Collaborative playlists, which makes them much harder to use and appreciate (I don't know who has added other songs). T...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

iPhone and iPad

My I pad has ad free music but my iPhone doesn't I tried to go on my friends iPhone and I logged on to my account and it worked on her phone ??l

  • Newbie
  • My I pad has ad free music but my iPhone doesn't I tried to go on my friends iPhone and I logged on to my account and it worked on her phone ??l
  • MattSuda
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! Alle Titel aller Playlists wiedergeben

Servus, ich nutze die aktuelle App mit aktuellem iOS. Bis vor kurzem konnte ich ALLE Titel ALLER meiner Playlist abspielen. Sprich alle meine Titel aus alle meiner gespeicherten Playlists wurden wiedergegeben. Dies ist seit kurzem leider nicht mehr m...

  • Newbie
  • Servus,   ich nutze die aktuelle App mit aktuellem iOS.   Bis vor kurzem konnte ich ALLE Titel ALLER meiner Playlist abspielen. Sprich alle meine Titel aus alle meiner gespeicherten Pla...
  • MattSuda
  • Spotify Star
  • 12524 Views
  • 1 replies
  • 2 likes
  • 12524 Views
  • 1 replies
  • 2 likes

Playlist (folders) not syncing w/ iOS app

Hi, I've organized all of my songs into playlist folders on the desktop client, but my mobile apps are only showing a limted number of these folders. Is there a (known) limit on playlists OR playlist folders for the apps? Thanks,- Serge Note: I'm tal...

  • Newbie
  • Hi, I've organized all of my songs into playlist folders on the desktop client, but my mobile apps are only showing a limted number of these folders. Is there a (known) limit on playlists OR pla...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

No iOS or email notifications even with all notification settings on?

About a year ago I stopped receiving notifications about new music, playlist changes ect. I have gone through my account settings on the app, and in the iOS notification settings and everything is turned on. I'd love to know when the artists I follow...

  • Casual Listener
  • About a year ago I stopped receiving notifications about new music, playlist changes ect. I have gone through my account settings on the app, and in the iOS notification settings and everything is tu...
  • justinewin_
  • Roadie
  • 575 Views
  • 3 replies
  • 0 likes
  • 575 Views
  • 3 replies
  • 0 likes

New Release - cannot see artist on new OS

Hi there, with a recent update i am no longer able to scroll through New Releases under Browse on my iPhone and see the artist who is releasing the new album--that means i have to click on every album to see who the artist is and that is really cumbe...

  • Casual Listener
  • Hi there, with a recent update i am no longer able to scroll through New Releases under Browse on my iPhone and see the artist who is releasing the new album--that means i have to click on every albu...
  • MattSuda
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

On free version but can't listen to any music

Once I tap the start radio button, another screen pops up and shows I have discovered a premium feature and therefore no music ever gets playedCurrently I am on free account version

  • Newbie
  • Once I tap the start radio button, another screen pops up and shows I have discovered a premium feature and therefore no music ever gets played Currently I am on free account version
  • Tommyorsan
  • Casual Listener
  • 523 Views
  • 1 replies
  • 0 likes
  • can't play radio
    can't shuffle play
  • 523 Views
  • 1 replies
  • 0 likes

Solved!! Playlist won't fully load

I am a premium user and I have a playlist saved. When I go to look at all the songs in my playlist, it won't let me swipe down all the way. I get to about half way then I get a loading circle and the rest won't load? Thanks.

  • Newbie
  • I am a premium user and I have a playlist saved. When I go to look at all the songs in my playlist, it won't let me swipe down all the way. I get to about half way then I get a loading circle and the...
  • sarahs121
  • Newbie
  • 2353 Views
  • 1 replies
  • 1 likes
  • 2353 Views
  • 1 replies
  • 1 likes

Downloaded Music keeps deleting (8.2.0)

Hello. Having an issue with the current build of Spotify (Version 8.2.0) where it keeps deleting the music i have downloaded onto my device. It's happened 4 times over the last week or so in which I have to go back into the app and physically tap all...

  • Casual Listener
  • Hello. Having an issue with  the current build of Spotify (Version 8.2.0) where it keeps deleting the music i have downloaded onto my device. It's happened 4 times over the last week or so in wh...
  • MattSuda
  • Spotify Star
  • 422 Views
  • 3 replies
  • 0 likes
  • 422 Views
  • 3 replies
  • 0 likes

Song Plays For 10-11 Seconds Then Stops

I have an iPhone 6 with T-Mobile. When I play a song it will load and play for about ten to eleven seconds, then stop. I know it is not my network connection because Soundcloud works. I have restarted my phone but to no avail. I have also redownloade...

  • Casual Listener
  • I have an iPhone 6 with T-Mobile. When I play a song it will load and play for about ten to eleven seconds, then stop. I know it is not my network connection because Soundcloud works. I have restarte...
  • 489 Views
  • 0 replies
  • 2 likes
  • 489 Views
  • 0 replies
  • 2 likes

Downloaded songs play on Macbook but not on iPhone

Songs that I've downloaded from outside of Spotify play on my computer (Macbook Air running MacOS Sierra 10.12.4) don't play on my iPhone (iPhone SE running iOS 10.2.1). They're on playlists that have been downloaded to the iPhone and to the Macbook ...

  • Casual Listener
  • Songs that I've downloaded from outside of Spotify play on my computer (Macbook Air running MacOS Sierra 10.12.4) don't play on my iPhone (iPhone SE running iOS 10.2.1). They're on playlists that hav...
  • dontickmyyum
  • Casual Listener
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Resuming play after Bluetooth call

If a Bluetooth call comes in whilst listening to Spotify the music fails to resume when the call ends. Instead my iTunes fires up and plays. This is so annoying, any suggestions?

  • Casual Listener
  • If a Bluetooth call comes in whilst listening to Spotify the music fails to resume when the call ends. Instead my iTunes fires up and plays. This is so annoying, any suggestions?
  • 337 Views
  • 0 replies
  • 0 likes
  • 337 Views
  • 0 replies
  • 0 likes

Spotify song skips when connected Bluetooth

Since the last update I've notice songs skipping like a scratch CD when connected to Bluetooth. There's pauses several times throughout the song. It's becoming huge annoying. Please fix this.

  • Regular
  • Since the last update I've notice songs skipping like a scratch CD when connected to Bluetooth. There's pauses several times throughout the song. It's becoming huge annoying. Please fix this.
  • JayRizzo
  • Casual Listener
  • 982 Views
  • 1 replies
  • 1 likes
  • 982 Views
  • 1 replies
  • 1 likes

The daily mix playlist I listened the most to just completely changed genre.Can I put it back?

Daiy mix showed me 6 mixes everyday with 5 of the same genre. Today the one I listened to the most just changed and now all 6 are of the same genre. Is there a way to put it back?

  • Casual Listener
  • Daiy mix showed me 6 mixes everyday with 5 of the same genre. Today the one I listened to the most just changed and now all 6 are of the same genre. Is there a way to put it back?
  • justinewin_
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Downloaded music disappears again and again

Hi there,maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotify Premium only on my iPhone 6, no other device, no ot...

  • Newbie
  • Hi there, maybe somebody can help me. I was searching for an answer to the problem and it seems that I am not the only one to have it. But all the given answers could not solve it. I am using Spotif...
  • victor__49
  • Regular
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes