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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36321 Views

40 replies

10 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101555 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1260 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298448 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125515 Views

19 replies

38 likes

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Download Error Not Enough Space

Pictures really say it all.... i have over 100gigs left on my phone and i accidentally deleted the app so i had to re download em all. didn't think much of it cause my plan was to just let it do work as i slept. then i kept getting this every 5-30 so...

Newbie

Pictures really say it all.... i have over 100gigs left on my phone and i accidentally deleted the app so i had to re download em all. didn't think much of it cause my plan was to just let it do work...

452 Views

0 replies

0 likes

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Suggested and Skips

I hardly ever get the 6 skips from the Spotify Free subscription, and even though I turned off automatic play, t still plays suggested songs, not my playlist. I've had so many problems with Spotify lately, its surprising I haven't left them yet. The ...

Newbie

I hardly ever get the 6 skips from the Spotify Free subscription, and even though I turned off automatic play, t still plays suggested songs, not my playlist. I've had so many problems with Spotify l...

limenum

Regular

321 Views

1 replies

0 likes

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  • 1 replies
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Can't find Spotify network

Unable to log in with this error message showing. Any ideas?

Newbie

Unable to log in with this error message showing. Any ideas?

230 Views

0 replies

0 likes

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problemas para sincronizar

olá, estou tendo problemas para ouvir algumas musicas no iPhone , elas não aparecem com os nomes escritos em branco como as outras, e ao clicar aparece a mensagem: musica não baixada. se você é proprietário da musica, pode sincroniza-la de seu comput...

Newbie

olá, estou tendo problemas para ouvir algumas musicas no iPhone , elas não aparecem com os nomes escritos em branco como as outras, e ao clicar aparece a mensagem: musica não baixada. se você é propr...

1135 Views

0 replies

1 likes

  • 1135 Views
  • 0 replies
  • 1 likes

Shuffle Turns Off After 1 Song

Hi, I'm having a problem with my Spotify on my iPhone 6+. For a while Spotify was perfect, but for the last week and a half or so there's been this problem where I'll hit "Shuffle Play" and at the end of the first song, shuffle turns off and repeat t...

Newbie

Hi, I'm having a problem with my Spotify on my iPhone 6+.  For a while Spotify was perfect, but for the last week and a half or so there's been this problem where I'll hit "Shuffle Play" and at ...

316 Views

0 replies

0 likes

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"Hubo un error"

Hola,cuando abro el programa en mi ipad y entro en la pestaña "explorar" me sale "Hubo un error" (busca correctamente y escucho todas las canciones, solo falla en ese punto),pero solo me pasa en el ipad mas no en mis otros dipositivos.Además, ya he i...

Newbie

Hola,cuando abro el programa en mi ipad y entro en la pestaña "explorar" me sale "Hubo un error" (busca correctamente y escucho todas las canciones, solo falla en ese punto),pero solo me pasa en el i...

user-removed

Not applicable

2370 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Locate Itunes Account

My Spotify is accessing an old itunes account which I would LOVE to find out what it is! I checked under an older apple id and I can figure it out. Would love to access to this music!

Newbie

My Spotify is accessing an old itunes account which I would LOVE to find out what it is! I checked under an older apple id and I can figure it out. Would love to access to this music!

Tom

Community Legend

439 Views

1 replies

0 likes

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  • 1 replies
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Solved!! My starred playlist has reversed its order.

When I add songs to my starred list they all go to the bottom instead of the top. So now all the newest music I add is at the very bottom of the list. It used to be the opposite. Any help please?

Casual Listener

When I add songs to my starred list they all go to the bottom instead of the top. So now all the newest music I add is at the very bottom of the list. It used to be the opposite. Any help please?

teej87

Regular

1058 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Local Files Problem

I've created a playlist with my locas files but i can not play them on my iPhone. I can only play them on my computer and the playlist does appear on the iPhone but when i click there are no songs. It says "Would you like to add songs to this playlis...

Newbie

I've created a playlist with my locas files but i can not play them on my iPhone. I can only play them on my computer and the playlist does appear on the iPhone but when i click there are no songs. I...

romsie

Regular

548 Views

2 replies

0 likes

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  • 2 replies
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Local files downloaded on Desktop but do not appear on iOS mobile app

I have local files (not avalible on Spotify) downloaded offline on a desktop playlist which show up and play. When I open my mobile app on iOS it says the playlist has 27 songs (same number as the desktop playlist) but only the songs avaliable on Spo...

Newbie

I have local files (not avalible on Spotify) downloaded offline on a desktop playlist which show up and play.   When I open my mobile app on iOS it says the playlist has 27 songs (same number ...

romsie

Regular

828 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

have to re-download entire library! non-existent customer support

I recently tried to contact a customer service representative going through Spotify's contact us-support algorithm, only to realize that there isn't an option to email anyone. Finally making my way through leads me to a chat where I posted the below ...

Newbie

I recently tried to contact a customer service representative going through Spotify's contact us-support algorithm, only to realize that there isn't an option to email anyone. Finally making my way t...

462 Views

0 replies

0 likes

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ipod shuffle

Good evening, I bought an ipod shuffle today to listen to my playlists spotify. When I plug it into my pc with the usb port, spotify does not detect it. What can I do ? thank you

Newbie

Good evening, I bought an ipod shuffle today to listen to my playlists spotify. When I plug it into my pc with the usb port, spotify does not detect it. What can I do ? thank you

coachnathalie

Newbie

556 Views

2 replies

0 likes

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Can't thumbs down or up a song

When I try and either thumbs up or thumbs down a song, it spins for a second, and then says 'Something went wrong!' thus not allowing me to modify my radio preferences!

Newbie

When I try and either thumbs up or thumbs down a song, it spins for a second, and then says 'Something went wrong!' thus not allowing me to modify my radio preferences!

dakassem

Newbie

1203 Views

2 replies

0 likes

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  • 2 replies
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Scrooble offline on Spotify

I had an Android, but I changed to iPhone that last.fm app doesn't scrooble anything from other apps except Apple Music. I added my last.fm account on spotify but it just scrooble when I have Internet, how could I scrooble without? Like it keeps my l...

Newbie

I had an Android, but I changed to iPhone that last.fm app doesn't scrooble anything from other apps except Apple Music. I added my last.fm account on spotify but it just scrooble when I have Interne...

638 Views

0 replies

0 likes

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Flecha gris

Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde

Newbie

Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde

718 Views

0 replies

0 likes

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Recently played artists not showing

Since a few days I cannot see "Recently played artists" on any users even the ones I am following. Only public playlists are showing. Seems like some bug or something?

Newbie

Since a few days I cannot see "Recently played artists" on any users even the ones I am following. Only public playlists are showing. Seems like some bug or something?

815 Views

0 replies

6 likes

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Solved!!Superuser Contribution Cellular data turned off but Spotify still working

When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?

Casual Listener

When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?

SpotifyUser92

Regular

13483 Views

51 replies

0 likes

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Bluetooth on iPhone5

Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody telll me how I can make the connection? Thanks in adv...

Casual Listener

Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody te...

Bijenmoer

Casual Listener

430 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes