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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237295 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118536 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2691 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305423 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130770 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Search function not working for iOS app

When I search for an artist, the list populates, however when I make a selection I'm treated to a blank screen. Every time.By the way thanks for making me jump through **bleep**ing hoops just to get a problem resolved, why can't I contact "tech suppo...

Casual Listener

When I search for an artist, the list populates, however when I make a selection I'm treated to a blank screen. Every time. By the way thanks for making me jump through **bleep**ing hoops just to ...

488 Views

0 replies

0 likes

  • 488 Views
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iPhone battery goes down really fast and heats up when playing from saved songs

I'm using the latest version of Spotify and iOS. I also use bluetooth headphones and play offline.First I thought it was a problem with my phone, but I've tried restoring my phone, and the battery still goes down.Also, I was playing music through a p...

Casual Listener

I'm using the latest version of Spotify and iOS. I also use bluetooth headphones and play offline. First I thought it was a problem with my phone, but I've tried restoring my phone, and the battery ...

savagepopkov

Casual Listener

1094 Views

2 replies

0 likes

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Spotify with Phillips Fidelio DS3000

I want a dock speakers station Fidelio DS3000.It is possible to play spotify on this?Thanks in advance

Newbie

I want a dock speakers station Fidelio DS3000. It is possible to play spotify on this? Thanks in advance

415 Views

0 replies

0 likes

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Solved!! Cannot log-in, iphone 7, IOS 10.3.2, spotify premium, will not send password link even tho I know pw

After downloading IOS 10.3.2 on iphone 7, spotify premium will not accept my login. Tried username with and w/o email. Tried deleting and reloading spotify from iphone. Tried disconnecting iphone app but now cannot reconnect it because I cannot login...

Casual Listener

After downloading IOS 10.3.2 on iphone 7, spotify premium will not accept my login. Tried username with and w/o email. Tried deleting and reloading spotify from iphone. Tried disconnecting iphon...

csaligman

Casual Listener

1044 Views

1 replies

0 likes

  • 1044 Views
  • 1 replies
  • 0 likes

Volume control when connected via Amazon Firestick

I cannot contol the volume of any song when my device is connected via Amazon Firestick from iPhone 6s.

Newbie

I cannot contol the volume of any song when my device is connected via Amazon Firestick from iPhone 6s.

vazap

Newbie

7561 Views

1 replies

0 likes

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  • 1 replies
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When playing in my car with A2DP, car shows title of previous song

Hey everybody, my first post on the community This post is somehow related to thishttps://community.spotify.com/t5/Ongoing-Issues/Wrong-Title-when-playing-in-car-over-A2DP/idi-p/1616256I experience the same exact behaviour with my iPhone 6S with iOS ...

Visitor

Hey everybody, my first post on the community 🙂 This post is somehow related to this https://community.spotify.com/t5/Ongoing-Issues/Wrong-Title-when-playing-in-car-over-A2DP/idi-p/1616256 I exp...

590 Views

0 replies

0 likes

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Can't skip songs

Hello, so I've been listening to Spotify free for months now with no issues. However the other day I tried skipping a song but I couldn't, a message poppped up saying I'd need to upgrade. Thinking I used up all of my skips for the hour I let it be, h...

Newbie

Hello, so I've been listening to Spotify free for months now with no issues. However the other day I tried skipping a song but I couldn't, a message poppped up saying I'd need to upgrade. Thinking I ...

373 Views

0 replies

0 likes

  • 373 Views
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New iPhone

I have the Premium Family account and recently switched from an Andriod (lost phone) to an iPhone - how do I get Spotify set up on the iPhone? Through the App Store it looks like it wants to charge me. Thanks!

Newbie

I have the Premium Family account and recently switched from an Andriod (lost phone) to an iPhone - how do I get Spotify set up on the iPhone? Through the App Store it looks like it wants to cha...

Maxim

Spotify Star

364 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I can't play music

An add has appeared (allthough I'm a premium user) and it won't go to a new song. The add just stays there and when I try to play a song it just ignores me. I am paying and can't even listen to music

Newbie

An add has appeared (allthough I'm a premium user) and it won't go to a new song. The add just stays there and when I try to play a song it just ignores me. I am paying and can't even listen to music

264 Views

0 replies

0 likes

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Disappearing songs and playlists

I have an IOS 10 iPhone 6 with Spotify Free and when I went onto the app today a significant portion of the songs were missing, all the ones I've saved up till about a week or so ago. Along with those songs I lost my discover playlist and several oth...

Visitor

I have an IOS 10 iPhone 6 with Spotify Free and when I went onto the app today a significant portion of the songs were missing, all the ones I've saved up till about a week or so ago. Along with thos...

232 Views

0 replies

0 likes

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Playback error on IOS

I have tried to stream (on automatic quality) using IOS via LTE with 4 or 5 bars of service, on wifi both home and at work (nothing else is having issues) but spotify randomly will stop streaming a song in the middle of it, and then will not let me r...

Newbie

I have tried to stream (on automatic quality) using IOS via LTE with 4 or 5 bars of service, on wifi both home and at work (nothing else is having issues) but spotify randomly will stop streaming a s...

316 Views

0 replies

0 likes

  • 316 Views
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Mode de lecture sur iphone

Pouquoi j'ai le mode de lecture de base sur mon iphone même si j'ai un compte premium?

Newbie

Pouquoi j'ai le mode de lecture de base sur mon iphone même si j'ai un compte premium?

259 Views

0 replies

0 likes

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Account geblokkeerd

Beste Spotify,Al een tijd maak ik gebruik van spotify premium, sinds eergister heb ik de keuze gemaakt om spotify family te nemen. Echter is er nu 14,54 en 9,95 van mijn rekening afgeschreven. Omdat ik niet beschik over beide abbo's heb ik het bedrag...

Newbie

Beste Spotify, Al een tijd maak ik gebruik van spotify premium, sinds eergister heb ik de keuze gemaakt om spotify family te nemen. Echter is er nu 14,54 en 9,95 van mijn rekening afgeschreven. Om...

Hubo

Community Legend

11678 Views

17 replies

0 likes

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  • 17 replies
  • 0 likes

Spotify playlist not cached, even if downloaded

I am using Spotify for iOS version 8.4.3.884 and since a couple of weeks I have the impression that the download/caching of the playlist (not the songs) has changed. Even for downloaded playlists, every time when I click on a playlist, the client see...

Casual Listener

I am using Spotify for iOS version 8.4.3.884 and since a couple of weeks I have the impression that the download/caching of the playlist (not the songs) has changed. Even for downloaded playlists, ev...

jefferybeene

Regular

720 Views

1 replies

1 likes

  • 720 Views
  • 1 replies
  • 1 likes

Sleep Timer?

When will a sleep timer be added to the ios app. I use pandora instead because of this one issue. Help? Update? Something?

Casual Listener

When will a sleep timer be added to the ios app. I use pandora instead because of this one issue. Help? Update? Something?

rafaferry

Newbie

11334 Views

4 replies

4 likes

  • 11334 Views
  • 4 replies
  • 4 likes

Spotify Crashes on IPhone 6

IPhone 6 Model MG6G2LL/AiOS version 10.2.1Capacity 59.06 GbAvailable 27.84 GbSpotify version 7.8.0.404The app crashes frequently mid song. Phone usage does not seem to improve this as it will crash even when it is the only app running. I've even atte...

Newbie

IPhone 6 Model MG6G2LL/A iOS version 10.2.1 Capacity 59.06 Gb Available 27.84 Gb Spotify version 7.8.0.404 The app crashes frequently mid song. Phone usage does not seem to improve this as it ...

Fleetcomm

Newbie

834 Views

2 replies

1 likes

  • 834 Views
  • 2 replies
  • 1 likes

Shuffle songs issue

Currently experiencing an issue since the last couple of updates that when I go to my Songs list and select Shuffle it will play around 10 songs and then go back to the first song. Only experiencing this issue on IOS, works fine on Spotify Web Player...

Newbie

Currently experiencing an issue since the last couple of updates that when I go to my Songs list and select Shuffle it will play around 10 songs and then go back to the first song.   Only expe...

ShimmyShim

Newbie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
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What happened to the Top Hits playlist?

I was going to fire up the Today's Top Hits playlist when I noticed something; it got redesigned! It looks okay, but what really pissed me off was that some of the features are gone! The feature where you hold on the song to play it? It's acting real...

Newbie

I was going to fire up the Today's Top Hits playlist when I noticed something; it got redesigned! It looks okay, but what really pissed me off was that some of the features are gone! The feature wher...

684 Views

0 replies

0 likes

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Music from local playlist are now showing up in playlist on iphone, but shows up on my desktop

I downloaded 116 music from my desktop, however, none of the music shows up in the playlist I created and put all the local music in. Is there something I can do to fix this??

Newbie

I downloaded 116 music from my desktop, however, none of the music shows up in the playlist I created and put all the local music in. Is there something I can do to fix this??

344 Views

0 replies

0 likes

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IPhone 6s +

Got a new I phone I logged into my Spotify account and all my music is gone I was a premium member and inbacked it all up.Tried deleting the app and downloading it still nothing. Any help?

Newbie

Got a new I phone I logged into my Spotify account and all my music is gone I was a premium member and inbacked it all up.Tried deleting the app and downloading it still nothing. Any help?

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes