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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43139 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108552 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1617 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301719 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127665 Views

19 replies

38 likes

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problemas para sincronizar

olá, estou tendo problemas para ouvir algumas musicas no iPhone , elas não aparecem com os nomes escritos em branco como as outras, e ao clicar aparece a mensagem: musica não baixada. se você é proprietário da musica, pode sincroniza-la de seu comput...

Newbie

olá, estou tendo problemas para ouvir algumas musicas no iPhone , elas não aparecem com os nomes escritos em branco como as outras, e ao clicar aparece a mensagem: musica não baixada. se você é propr...

1149 Views

0 replies

1 likes

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Shuffle Turns Off After 1 Song

Hi, I'm having a problem with my Spotify on my iPhone 6+. For a while Spotify was perfect, but for the last week and a half or so there's been this problem where I'll hit "Shuffle Play" and at the end of the first song, shuffle turns off and repeat t...

Newbie

Hi, I'm having a problem with my Spotify on my iPhone 6+.  For a while Spotify was perfect, but for the last week and a half or so there's been this problem where I'll hit "Shuffle Play" and at ...

324 Views

0 replies

0 likes

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"Hubo un error"

Hola,cuando abro el programa en mi ipad y entro en la pestaña "explorar" me sale "Hubo un error" (busca correctamente y escucho todas las canciones, solo falla en ese punto),pero solo me pasa en el ipad mas no en mis otros dipositivos.Además, ya he i...

Newbie

Hola,cuando abro el programa en mi ipad y entro en la pestaña "explorar" me sale "Hubo un error" (busca correctamente y escucho todas las canciones, solo falla en ese punto),pero solo me pasa en el i...

user-removed

Not applicable

2390 Views

2 replies

1 likes

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Locate Itunes Account

My Spotify is accessing an old itunes account which I would LOVE to find out what it is! I checked under an older apple id and I can figure it out. Would love to access to this music!

Newbie

My Spotify is accessing an old itunes account which I would LOVE to find out what it is! I checked under an older apple id and I can figure it out. Would love to access to this music!

Tom

Community Legend

448 Views

1 replies

0 likes

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Solved!! My starred playlist has reversed its order.

When I add songs to my starred list they all go to the bottom instead of the top. So now all the newest music I add is at the very bottom of the list. It used to be the opposite. Any help please?

Casual Listener

When I add songs to my starred list they all go to the bottom instead of the top. So now all the newest music I add is at the very bottom of the list. It used to be the opposite. Any help please?

teej87

Regular

1106 Views

6 replies

0 likes

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Superuser Contribution Local Files Problem

I've created a playlist with my locas files but i can not play them on my iPhone. I can only play them on my computer and the playlist does appear on the iPhone but when i click there are no songs. It says "Would you like to add songs to this playlis...

Newbie

I've created a playlist with my locas files but i can not play them on my iPhone. I can only play them on my computer and the playlist does appear on the iPhone but when i click there are no songs. I...

romsie

Regular

593 Views

2 replies

0 likes

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Local files downloaded on Desktop but do not appear on iOS mobile app

I have local files (not avalible on Spotify) downloaded offline on a desktop playlist which show up and play. When I open my mobile app on iOS it says the playlist has 27 songs (same number as the desktop playlist) but only the songs avaliable on Spo...

Newbie

I have local files (not avalible on Spotify) downloaded offline on a desktop playlist which show up and play.   When I open my mobile app on iOS it says the playlist has 27 songs (same number ...

romsie

Regular

854 Views

1 replies

1 likes

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have to re-download entire library! non-existent customer support

I recently tried to contact a customer service representative going through Spotify's contact us-support algorithm, only to realize that there isn't an option to email anyone. Finally making my way through leads me to a chat where I posted the below ...

Newbie

I recently tried to contact a customer service representative going through Spotify's contact us-support algorithm, only to realize that there isn't an option to email anyone. Finally making my way t...

478 Views

0 replies

0 likes

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ipod shuffle

Good evening, I bought an ipod shuffle today to listen to my playlists spotify. When I plug it into my pc with the usb port, spotify does not detect it. What can I do ? thank you

Newbie

Good evening, I bought an ipod shuffle today to listen to my playlists spotify. When I plug it into my pc with the usb port, spotify does not detect it. What can I do ? thank you

coachnathalie

Newbie

576 Views

2 replies

0 likes

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Can't thumbs down or up a song

When I try and either thumbs up or thumbs down a song, it spins for a second, and then says 'Something went wrong!' thus not allowing me to modify my radio preferences!

Newbie

When I try and either thumbs up or thumbs down a song, it spins for a second, and then says 'Something went wrong!' thus not allowing me to modify my radio preferences!

dakassem

Newbie

1212 Views

2 replies

0 likes

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Scrooble offline on Spotify

I had an Android, but I changed to iPhone that last.fm app doesn't scrooble anything from other apps except Apple Music. I added my last.fm account on spotify but it just scrooble when I have Internet, how could I scrooble without? Like it keeps my l...

Newbie

I had an Android, but I changed to iPhone that last.fm app doesn't scrooble anything from other apps except Apple Music. I added my last.fm account on spotify but it just scrooble when I have Interne...

648 Views

0 replies

0 likes

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Flecha gris

Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde

Newbie

Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde

728 Views

0 replies

0 likes

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Recently played artists not showing

Since a few days I cannot see "Recently played artists" on any users even the ones I am following. Only public playlists are showing. Seems like some bug or something?

Newbie

Since a few days I cannot see "Recently played artists" on any users even the ones I am following. Only public playlists are showing. Seems like some bug or something?

822 Views

0 replies

6 likes

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Solved!!Superuser Contribution Cellular data turned off but Spotify still working

When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?

Casual Listener

When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?

SpotifyUser92

Regular

13708 Views

51 replies

0 likes

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Bluetooth on iPhone5

Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody telll me how I can make the connection? Thanks in adv...

Casual Listener

Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody te...

Bijenmoer

Casual Listener

434 Views

1 replies

0 likes

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Airplay does not show up unless I power cycle iPhone

Airplay mirroring is available on my iOS device but when I go to spotify and there is nomally a option at the bottom that says "devices available" all it shows me is my desktop and not airplay. When powercycle the device AirPlay is an option again. H...

Newbie

Airplay mirroring is available on my iOS device but when I go to spotify and there is nomally a option at the bottom that says "devices available" all it shows me is my desktop and not airplay. When ...

557 Views

0 replies

0 likes

Airplay
Connect
Connection issues
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Not downloading every song

Is there a way to save a song to my library, but not have it downloaded? I'm low on storage on my phone, and I don't want my entire library saved? Is this possible?

Newbie

Is there a way to save a song to my library, but not have it downloaded? I'm low on storage on my phone, and I don't want my entire library saved? Is this possible?

356 Views

0 replies

0 likes

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downloading and playing offline

i just logged into Spotify for the first time in maybe 5 years! I downloaded a playlist so I can listen to it offline as well, but when I go to songs they aren't showing up. Why?

Newbie

i just logged into Spotify for the first time in maybe 5 years! I downloaded a playlist so I can listen to it offline as well, but when I go to songs they aren't showing up.  Why?

368 Views

0 replies

1 likes

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Solved!!Superuser Contribution Spotify has Given Up, Someone please HELP.

Hey all, So Spotify's support is absolute garbage. They literally gave up on my issue. Want the quote? "We're sorry that in this case we're unable to fix this from our side, but we hope you continue to enjoy other features on the Spotify app." Yeah, ...

Regular

Hey all,   So Spotify's support is absolute garbage.  They literally gave up on my issue.  Want the quote?  "We're sorry that in this case we're unable to fix this from our side...

Brandilio

Regular

1158 Views

7 replies

0 likes

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