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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36818 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102234 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298933 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125704 Views

19 replies

38 likes

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Solved!!Superuser Contribution Cellular data turned off but Spotify still working

When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?

Casual Listener

When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?

SpotifyUser92

Regular

13510 Views

51 replies

0 likes

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Bluetooth on iPhone5

Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody telll me how I can make the connection? Thanks in adv...

Casual Listener

Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody te...

Bijenmoer

Casual Listener

431 Views

1 replies

0 likes

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  • 1 replies
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Airplay does not show up unless I power cycle iPhone

Airplay mirroring is available on my iOS device but when I go to spotify and there is nomally a option at the bottom that says "devices available" all it shows me is my desktop and not airplay. When powercycle the device AirPlay is an option again. H...

Newbie

Airplay mirroring is available on my iOS device but when I go to spotify and there is nomally a option at the bottom that says "devices available" all it shows me is my desktop and not airplay. When ...

550 Views

0 replies

0 likes

Airplay
Connect
Connection issues
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Not downloading every song

Is there a way to save a song to my library, but not have it downloaded? I'm low on storage on my phone, and I don't want my entire library saved? Is this possible?

Newbie

Is there a way to save a song to my library, but not have it downloaded? I'm low on storage on my phone, and I don't want my entire library saved? Is this possible?

350 Views

0 replies

0 likes

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downloading and playing offline

i just logged into Spotify for the first time in maybe 5 years! I downloaded a playlist so I can listen to it offline as well, but when I go to songs they aren't showing up. Why?

Newbie

i just logged into Spotify for the first time in maybe 5 years! I downloaded a playlist so I can listen to it offline as well, but when I go to songs they aren't showing up.  Why?

365 Views

0 replies

1 likes

  • 365 Views
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Solved!!Superuser Contribution Spotify has Given Up, Someone please HELP.

Hey all, So Spotify's support is absolute garbage. They literally gave up on my issue. Want the quote? "We're sorry that in this case we're unable to fix this from our side, but we hope you continue to enjoy other features on the Spotify app." Yeah, ...

Regular

Hey all,   So Spotify's support is absolute garbage.  They literally gave up on my issue.  Want the quote?  "We're sorry that in this case we're unable to fix this from our side...

Brandilio

Regular

1134 Views

7 replies

0 likes

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  • 7 replies
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Cannot change the app to Premium

I just paid for Premium, but I still cannot use it, olny Free is available. I have refreshed the App, but nothing halppened. What should I do?

Casual Listener

I just paid for Premium, but I still cannot use it, olny Free is available. I have refreshed the App, but nothing halppened. What should I do?

marosiv

Casual Listener

556 Views

4 replies

0 likes

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Offline music disappeers after disconnecting from wifi

Whenever I connect my ipad with wifi then disconnect my offline music disapeers. How do I stop this from happening?

Newbie

Whenever I connect my ipad with wifi then disconnect my offline music disapeers. How do I stop this from happening?

erickractz

Newbie

405 Views

1 replies

0 likes

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  • 1 replies
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Thumbs up/Down

Just starting with Spotify and I have some questions about thumbs. Do they affect the station only or the entire service? I gather that one cannot change a thumbs up/down and that is a sore point. My main,question is thumb upped songs in radio statio...

Visitor

Just starting with Spotify and I have some questions about thumbs. Do they affect the station only or the entire service?  I gather that one cannot change a thumbs up/down and that is a sore poi...

298 Views

0 replies

0 likes

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Starred Function Not Working & Playlist Disappeared

I'm a Premium user. I predominantly use 2 devices an iPad and iPhone to use Spotify. 2 weeks or so ago I went to play my yellow starred playlist (I use it daily) to see the song count at 0. It's taken years to cultivate- I freaked the F out. I then f...

Newbie

I'm a Premium user.  I predominantly use 2 devices an iPad and iPhone to use Spotify.    2 weeks or so ago I went to play my yellow starred playlist (I use it daily) to see the song ...

280 Views

0 replies

0 likes

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No option for 7 day free trial ?

I've tried everything to get the 7 day free trial ( everything I've found e.g. Clicking the interlocking arrows and adding things to the queue ) and I know usually the option for it would come up however it's not? This is a brand new account and I do...

Newbie

I've tried everything to get the 7 day free trial ( everything I've found e.g. Clicking the interlocking arrows and adding things to the queue ) and I know usually the option for it would come up how...

394 Views

0 replies

0 likes

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Help! Can't login to iphone app.

I have just downloaded the app for the first time, and on the welcome screen (where I have the buttons Join or Login), I click the buttons and nothing happens. It will look like clicked (darker), but won't take me to any forms to fill. I can only swi...

Newbie

I have just downloaded the app for the first time, and on the welcome screen (where I have the buttons Join or Login), I click the buttons and nothing happens. It will look like clicked (darker), but...

345 Views

0 replies

0 likes

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Solved!! Hey team

Has anyones spotify app on iphone completly shat its pants and won't open for you? Have tried deleting and redownloading multiple times but so far nothings working. When I try to press on the app it won't open at all. Help i miss my music

Newbie

Has anyones spotify app on iphone completly shat its pants and won't open for you? Have tried deleting and redownloading multiple times but so far nothings working. When I try to press on the app it ...

Bittencourt

Spotify Star

822 Views

1 replies

0 likes

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Offline/downloaded tracks no longer playable, nor when searching

I have a significant amount of offline tracks and playlists that are no longer playable in my iPhone 5s. I don't play them on any other device or computer. What gives? I even tried searching for one of the song to see if it'll play while in the searc...

Casual Listener

I have a significant amount of offline tracks and playlists that are no longer playable in my iPhone 5s. I don't play them on any other device or computer. What gives? I even tried searching for one ...

Jainresn

Newbie

1859 Views

6 replies

0 likes

file intact
no sound
unplayable
  • 1859 Views
  • 6 replies
  • 0 likes

How to get songs offline on a device but not on another linked with the account ?

Hello i got a problem , i want to download song on my ipad (get them in offline mode) but i also got an iphone linked with my account and every offline song on the ipad are also offline on the iPhone, and i want to get them offline only on the iPad. ...

Newbie

Hello i got a problem , i want to download song on my ipad (get them in offline mode) but i also got an iphone linked with my account and every offline song on the ipad are also offline on the iPhone...

360 Views

0 replies

0 likes

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Local file not appearing

I have a huge issue with Spotify right now. I am on a macbook pro and iphone 7. First, a local file that I wanted to add today does not appear no matter what I've done. I didn't have a problem with other local files. I've: 1. changed networks2. resta...

Newbie

I have a huge issue with Spotify right now. I am on a macbook pro and iphone 7.    First, a local file that I wanted to add today does not appear no matter what I've done. I didn't have a...

465 Views

0 replies

1 likes

  • 465 Views
  • 0 replies
  • 1 likes

Do not play song

So I accidentally clicked the button that told Spotify to unfollow or do not play a certain song/artist... how do I undo this?

Newbie

So I accidentally clicked the button that told Spotify to unfollow or do not play a certain song/artist... how do I undo this?

detective889

Roadie

507 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Downloaded (offline) songs won't play

Hello community, I have a custom playlist, which I made 'Available offline', but when I turn the internet connection off the song on the list won't play. I chose the song an then there is no sound and the time of the song stays 0:00. I have no idea w...

Casual Listener

Hello community,   I have a custom playlist, which I made 'Available offline', but when I turn the internet connection off the song on the list won't play. I chose the song an then there is no...

drenselimi

Casual Listener

641 Views

2 replies

0 likes

iOS
iphone
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  • 2 replies
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Playlist not sorting "recently added" correctly

When sorting the playlist with "recently added" the sorting wont sort correctly.I have noticed that some of the songs missing date for when they where added. I suspect that this is what makes the sorting not working. They appear at the top when sorti...

Newbie

When sorting the playlist with "recently added" the sorting wont sort correctly. I have noticed that some of the songs missing date for when they where added. I suspect that this is what makes the s...

619 Views

0 replies

1 likes

  • 619 Views
  • 0 replies
  • 1 likes

Solved!! Stupid shuffle button

No matter what I do can't turn off Shuffle button

Newbie

No matter what I do can't turn off Shuffle button😡

ChetBakerfield

Newbie

1118 Views

2 replies

0 likes

  • 1118 Views
  • 2 replies
  • 0 likes