Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14249 Views
  • 1 replies
  • 1 likes
  • 14249 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83187 Views
  • 125 replies
  • 33 likes
  • 83187 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19336 Views
  • 8 replies
  • 0 likes
  • 19336 Views
  • 8 replies
  • 0 likes

minhas músicas salvas não vão automaticamente para "artistas"

Tenho o spotify premium e quando salvo alguma música, ela não vai para a pasta "artistas" automaticamente, lá ficam só os artistas que sigo. Como reparar isso?

  • Casual Listener
  • Tenho o spotify premium e quando salvo alguma música, ela não vai para a pasta "artistas" automaticamente, lá ficam só os artistas que sigo. Como reparar isso?
  • jayfhany
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Home & Lock button music interference

When I push the home button on my locked iphone or lock my iphone while music is playing. The music skips back a split second.

  • Newbie
  • When I push the home button on my locked iphone or lock my iphone while music is playing. The music skips back a split second.
  • ToolboxT
  • Rising Star 3
  • 1179 Views
  • 1 replies
  • 0 likes
  • 1179 Views
  • 1 replies
  • 0 likes

Mobile App Sort and Search

Whenever I search for a song and play one, it only plays that one and shuffles through any of the other search results even after I cancel out the search. I've tried re-shuffling but it just reorders the other search results and not all the songs I'v...

  • Newbie
  • Whenever I search for a song and play one, it only plays that one and shuffles through any of the other search results even after I cancel out the search. I've tried re-shuffling but it just reorders...
  • ToolboxT
  • Rising Star 3
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

iPod touch timer font size?

Hi!Is there any way to make the font size larger on the timer numbers on an Ipod touch? I've already changed the font size setttings in the Ipod....TIA!

  • Casual Listener
  • Hi! Is there any way to make the font size larger on the timer numbers on an Ipod touch?  I've already changed the font size setttings in the Ipod....TIA! 
  • ToolboxT
  • Rising Star 3
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Unplayable songs

How come I can't play some songs on Spotify it just says that I can't

  • Casual Listener
  • How come I can't play some songs on Spotify it just says that I can't
  • ToolboxT
  • Rising Star 3
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Logged out and set Offline Playlist to not available

Hi all,Yesterday in the evening, I've listened ro my Offline-Albums (fully marked as green/offline). Over Night, my Iphone 5 was completely switched off. This morning, after starting the phone, my Spotify-Account was logged off (username and PW requi...

  • Regular
  • Hi all, Yesterday in the evening, I've listened ro my Offline-Albums (fully marked as green/offline). Over Night, my Iphone 5 was completely switched off. This morning, after starting the phone, my ...
  • ToolboxT
  • Rising Star 3
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

App Restarts

HI, I have spotify premium, and i am having a recurring issue with the app restarting when playing my offline playlist. It seems to happen after switching between online mode and back to offline. I have reinstalled the a number of times and the probl...

  • Newbie
  • HI,   I have spotify premium, and i am having a recurring issue with the app restarting when playing my offline playlist.  It seems to happen after switching between online mode and back ...
  • ToolboxT
  • Rising Star 3
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Discover Weekly Playlist downloads

Hi There, I automatically download all the songs from my Discover Weekly playlist to my iphone but I don't save them to my library. I assumed they would be saved in my downloaded section but I don't see them there. Are they hidden somewhere else that...

  • Casual Listener
  • Hi There, I automatically download all the songs from my Discover Weekly playlist to my iphone but I don't save them to my library. I assumed they would be saved in my downloaded section but I don't ...
  • ToolboxT
  • Rising Star 3
  • 550 Views
  • 1 replies
  • 0 likes
  • 550 Views
  • 1 replies
  • 0 likes

Solved!! Discover Weekly and Private Mode

Hi there,I've seen conflicting answers on whether or not private mode means Spotify doesn't pay attention to your listening history.In an article a Spotify representative said"Use “private mode” if you don’t want Spotify to pay attention. “Maybe your...

  • Regular
  • Hi there, I've seen conflicting answers on whether or not private mode means Spotify doesn't pay attention to your listening history. In an article a Spotify representative said "Use “privat...
  • ledgeja
  • Regular
  • 720 Views
  • 5 replies
  • 0 likes
  • 720 Views
  • 5 replies
  • 0 likes

Playlists wont load on BMW App

Hi everyone,since two releases ago, i am not able to load the playlists on my BMW iDrive anymore, it just says "loading, please wait..." Is this a known issue ? I tried reinstalling the App, didn't solve the issue. Device: iPhone 6s, latest iOS

  • Newbie
  • Hi everyone, since two releases ago, i am not able to load the playlists on my BMW iDrive anymore, it just says "loading, please wait..." Is this a known issue ?   I tried reinstalling the Ap...
  • 287 Views
  • 0 replies
  • 2 likes
  • 287 Views
  • 0 replies
  • 2 likes

Spotify is Playing the Wrong Song

Whenever I finish with a song queue, whether it be in a playlist or not, it sends me to some random song from the same or similar genre. Quite simply I just want to be able to finish a playlist and trust that the music will stop as well. Any advice, ...

  • Newbie
  • Whenever I finish with a song queue, whether it be in a playlist or not, it sends me to some random song from the same or similar genre. Quite simply I just want to be able to finish a playlist and t...
  • Goslopo
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Higher use of data traffic

Hi,I've been using Spotify on my iPhone for years but suddenly it uses up data faster than normal. I've checked the settings in Spotify and I have the same settings as I've always had, normal sound quality and so on.An hour of streaming Spotify has a...

  • Newbie
  • Hi, I've been using Spotify on my iPhone for years but suddenly it uses up data faster than normal. I've checked the settings in Spotify and I have the same settings as I've always had, normal sou...
  • engljeff
  • Casual Listener
  • 196 Views
  • 1 replies
  • 1 likes
  • 196 Views
  • 1 replies
  • 1 likes

Solved!! Family subscription

So i have a regular premium subscription in my accaunt with my card and i want to get the family subscription. Should a log out of the regular? Or i can change without stopping my regular subscription??

  • Newbie
  • So i have a regular premium subscription in my accaunt with my card and i want to get the family subscription. Should a log out of the regular? Or i can change without stopping my regular subscriptio...
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Daily Mixes Error

Hi my daily mixes recently updated and gave me new ones but when I go to play them I'm getting a error message x I can play daily mix 2 & 3 as they were the only ones I had until recently x I'm using the Spotify app on an iPhone 6s plus with ISO 10.2...

  • Casual Listener
  • Hi my daily mixes recently updated and gave me new ones but when I go to play them I'm getting a error message x I can play daily mix 2 & 3 as they were the only ones I had until recently x I'm u...
  • misslcurrens
  • Casual Listener
  • 1648 Views
  • 4 replies
  • 0 likes
  • daily
    Daily Mix
    Daily Mixes
    Error
    mixes
  • 1648 Views
  • 4 replies
  • 0 likes

Spotify Connect not working on IOS8 with Argon Inet2+

Hi all, I´m having problems getting Spotify Connect to work on my DAB-radio Argon Inet2. I'm running the Spotify on latest version of IOS8, and latest version of the Spotify-app for IOS8. I¨m also running latest firmware on the Argon radio. My wirele...

  • Casual Listener
  • Hi all,   I´m having problems getting Spotify Connect to work on my DAB-radio Argon Inet2.   I'm running the Spotify on latest version of IOS8, and latest version of the Spotify-ap...
  • mortena1980
  • Casual Listener
  • 5521 Views
  • 13 replies
  • 5 likes
  • Argon
    argon inet2+
    iOS8
    Spotfy connect
  • 5521 Views
  • 13 replies
  • 5 likes

Superuser Contribution Random songs starts playing.

When I start to play a song in search mode, a totally different song comes on afterwards, like "radio mode" based on the song I first played. I never wanted that. Just to play the next song in order. Fix it back plz!(IOS version 9.3.5)

  • Casual Listener
  • When I start to play a song in search mode, a totally different song comes on afterwards, like "radio mode" based on the song I first played. I never wanted that. Just to play the next song in order....
  • sjm_
  • Casual Listener
  • 977 Views
  • 5 replies
  • 0 likes
  • 977 Views
  • 5 replies
  • 0 likes

Daily mix does not appear in CarPlay interface

The daily mix is one of my favourite new features but I have to trigger it from my phone, which obviously means pulling over, which is very annoying

  • Regular
  • The daily mix is one of my favourite new features but I have to trigger it from my phone, which obviously means pulling over, which is very annoying
  • MyBoyBlue
  • Casual Listener
  • 338 Views
  • 1 replies
  • 11 likes
  • 338 Views
  • 1 replies
  • 11 likes

Problem

Hallo Community,Spotify bucht bei mir Monatlich 9,99€ ab. Jedoch weiß ich nicht, welches Spotify Konto Premium hat. Kann ich das bei der Rechnung herausfinden?

  • Newbie
  • Hallo Community, Spotify bucht bei mir Monatlich 9,99€ ab. Jedoch weiß ich nicht, welches Spotify Konto Premium hat. Kann ich das bei der Rechnung herausfinden?
  • Jacob
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

7 day free trial

In the Spotify app it gave me the chance to get the Spotify 7 day free trial and when I clicked on it, it showed me what premium offers but didn't give me my free trial. Help?

  • Visitor
  • In the Spotify app it gave me the chance to get the Spotify 7 day free trial and when I clicked on it, it showed me what premium offers but didn't give me my free trial. Help?
  • Misssepsey73
  • Newbie
  • 1779 Views
  • 2 replies
  • 0 likes
  • 1779 Views
  • 2 replies
  • 0 likes

Letras de canciones

Buenas tardes, Espero se encuentren bien sólo quiero saber si alguien, sabe cuando estará disponible la opcion de visualizar las letras de las canciones o si definitivamente nunca estarán. Espero puedan apoyarme y gracias por su atención.

  • Newbie
  • Buenas tardes, Espero se encuentren bien sólo quiero saber si alguien, sabe cuando estará disponible la opcion de visualizar las letras de las canciones o si definitivamente nunca estarán. Espero pue...
  • villamaury
  • Newbie
  • 772 Views
  • 5 replies
  • 1 likes
  • 772 Views
  • 5 replies
  • 1 likes