Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232228 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113734 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442645 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303760 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I was going to fire up the Today's Top Hits playlist when I noticed something; it got redesigned! It looks okay, but what really pissed me off was that some of the features are gone! The feature where you hold on the song to play it? It's acting real...
I was going to fire up the Today's Top Hits playlist when I noticed something; it got redesigned! It looks okay, but what really pissed me off was that some of the features are gone! The feature wher...
680 Views
0 replies
0 likes
I downloaded 116 music from my desktop, however, none of the music shows up in the playlist I created and put all the local music in. Is there something I can do to fix this??
I downloaded 116 music from my desktop, however, none of the music shows up in the playlist I created and put all the local music in. Is there something I can do to fix this??
342 Views
0 replies
0 likes
Got a new I phone I logged into my Spotify account and all my music is gone I was a premium member and inbacked it all up.Tried deleting the app and downloading it still nothing. Any help?
Got a new I phone I logged into my Spotify account and all my music is gone I was a premium member and inbacked it all up.Tried deleting the app and downloading it still nothing. Any help?
407 Views
0 replies
0 likes
After hitting play, the music always stops playing after 1 minute and 39 seconds of listening (if I start at 2 minutes, the music will stop at 3:39). The track continues to play, as in the progress bar continues to scroll, but there is no sound comin...
After hitting play, the music always stops playing after 1 minute and 39 seconds of listening (if I start at 2 minutes, the music will stop at 3:39). The track continues to play, as in the progress b...
Spotify Star
397 Views
1 replies
0 likes
I updated my phone to the new iOS today. I deleted spotify and reinstalled because something stupid nearly always happens when I update. So I'm downloading my playlist. When I checked that they were the same length of time, the little calendar icon a...
I updated my phone to the new iOS today. I deleted spotify and reinstalled because something stupid nearly always happens when I update. So I'm downloading my playlist. When I check...
309 Views
0 replies
0 likes
It's been well over a day and Spotify isn't giving me the free skips it's supposed to per hour. Every time I log in no matter how long ago I last used it, it says all of my free skips are used when they should have been replenished
It's been well over a day and Spotify isn't giving me the free skips it's supposed to per hour. Every time I log in no matter how long ago I last used it, it says all of my free skips are used when t...
Casual Listener
2316 Views
3 replies
0 likes
I have an iPhone 6, IPod gen 5 and MacBook Pro, but whenever I try go online to browse music it says I can not connect and that I am offline despite having wifi and that wifi connection working for everything else. To browse music I have to use cellu...
I have an iPhone 6, IPod gen 5 and MacBook Pro, but whenever I try go online to browse music it says I can not connect and that I am offline despite having wifi and that wifi connection working for e...
Casual Listener
4937 Views
12 replies
3 likes
The app crashes when I tap on the playback option on my iphone and there is no download option on my laptop as well even though I have premium membership, someone please help, I have deleted and reinstalled the app several times.
The app crashes when I tap on the playback option on my iphone and there is no download option on my laptop as well even though I have premium membership, someone please help, I have deleted and rein...
Casual Listener
461 Views
2 replies
0 likes
When I am listening musics of my library in the random mode the repeat mode is setted without my selection. Please give me a tip to solve it.
When I am listening musics of my library in the random mode the repeat mode is setted without my selection. Please give me a tip to solve it.
300 Views
0 replies
0 likes
Hey! I heard about the "Party-mode"-function, but I can't find it on my Iphone 6s.I have just deleted the app and then installed it again, but it still doesn't work?I come from Denmark, but I can't imagine that it has anything to do with it?
Hey! I heard about the "Party-mode"-function, but I can't find it on my Iphone 6s. I have just deleted the app and then installed it again, but it still doesn't work? I come from Denmark, but I can...
439 Views
0 replies
0 likes
Salve,Da un po' do giorni ho dei problemi con la riproduzione della musica, mi spiego: mentre ascolto una canzone all'improvviso viene messa in pausa, da sola, e sempre da sola riparte o, addirittura, le canzoni cambiano da sole. Ho già disinstallato...
Salve, Da un po' do giorni ho dei problemi con la riproduzione della musica, mi spiego: mentre ascolto una canzone all'improvviso viene messa in pausa, da sola, e sempre da sola riparte o, addirittu...
1996 Views
0 replies
5 likes
How to enable screenshot to share .. Pls need help
How to enable screenshot to share .. Pls need help
909 Views
0 replies
0 likes
Pictures really say it all.... i have over 100gigs left on my phone and i accidentally deleted the app so i had to re download em all. didn't think much of it cause my plan was to just let it do work as i slept. then i kept getting this every 5-30 so...
Pictures really say it all.... i have over 100gigs left on my phone and i accidentally deleted the app so i had to re download em all. didn't think much of it cause my plan was to just let it do work...
467 Views
0 replies
0 likes
I hardly ever get the 6 skips from the Spotify Free subscription, and even though I turned off automatic play, t still plays suggested songs, not my playlist. I've had so many problems with Spotify lately, its surprising I haven't left them yet. The ...
I hardly ever get the 6 skips from the Spotify Free subscription, and even though I turned off automatic play, t still plays suggested songs, not my playlist. I've had so many problems with Spotify l...
Regular
346 Views
1 replies
0 likes
Unable to log in with this error message showing. Any ideas?
Unable to log in with this error message showing. Any ideas?
253 Views
0 replies
0 likes
olá, estou tendo problemas para ouvir algumas musicas no iPhone , elas não aparecem com os nomes escritos em branco como as outras, e ao clicar aparece a mensagem: musica não baixada. se você é proprietário da musica, pode sincroniza-la de seu comput...
olá, estou tendo problemas para ouvir algumas musicas no iPhone , elas não aparecem com os nomes escritos em branco como as outras, e ao clicar aparece a mensagem: musica não baixada. se você é propr...
1161 Views
0 replies
1 likes
Hi, I'm having a problem with my Spotify on my iPhone 6+. For a while Spotify was perfect, but for the last week and a half or so there's been this problem where I'll hit "Shuffle Play" and at the end of the first song, shuffle turns off and repeat t...
Hi, I'm having a problem with my Spotify on my iPhone 6+. For a while Spotify was perfect, but for the last week and a half or so there's been this problem where I'll hit "Shuffle Play" and at ...
329 Views
0 replies
0 likes
Hola,cuando abro el programa en mi ipad y entro en la pestaña "explorar" me sale "Hubo un error" (busca correctamente y escucho todas las canciones, solo falla en ese punto),pero solo me pasa en el ipad mas no en mis otros dipositivos.Además, ya he i...
Hola,cuando abro el programa en mi ipad y entro en la pestaña "explorar" me sale "Hubo un error" (busca correctamente y escucho todas las canciones, solo falla en ese punto),pero solo me pasa en el i...
Not applicable
2406 Views
2 replies
1 likes
My Spotify is accessing an old itunes account which I would LOVE to find out what it is! I checked under an older apple id and I can figure it out. Would love to access to this music!
My Spotify is accessing an old itunes account which I would LOVE to find out what it is! I checked under an older apple id and I can figure it out. Would love to access to this music!
Community Legend
453 Views
1 replies
0 likes
When I add songs to my starred list they all go to the bottom instead of the top. So now all the newest music I add is at the very bottom of the list. It used to be the opposite. Any help please?
When I add songs to my starred list they all go to the bottom instead of the top. So now all the newest music I add is at the very bottom of the list. It used to be the opposite. Any help please?
Regular
1126 Views
6 replies
0 likes
