Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 33336 Views
  • 13 replies
  • 36 likes
  • 33336 Views
  • 13 replies
  • 36 likes

Not Shuffling

My spotify isn't shuffling (yes the shuffle icon is green). It just plays all of the songs in any playlist in order from top to bottom. Suggestions?

  • Casual Listener
  • My spotify isn't shuffling (yes the shuffle icon is green). It just plays all of the songs in any playlist in order from top to bottom. Suggestions?
  • sterlingw-8
  • Casual Listener
  • 8036 Views
  • 4 replies
  • 0 likes
  • 8036 Views
  • 4 replies
  • 0 likes

Undo radio calibration??

Just started my daily mix and got curious about the button that is a circle with a line through it. I clicked it and it said it won't play that song anymore, but I like the song so I wanted to undo! Then I clicked the bar at the bottom saying never p...

  • Newbie
  • Just started my daily mix and got curious about the button that is a circle with a line through it. I clicked it and it said it won't play that song anymore, but I like the song so I wanted to undo! ...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Shuffle Playlist Doesn't Shuffle

When I try to shuffle a playlist on the iPhone app, it won't shuffle at all. It just plays the songs in the playlist order, and there is nothing in the queue.I have tried logging out and back, deleting and reinstalling the app, turning on and off my ...

  • Visitor
  • When I try to shuffle a playlist on the iPhone app, it won't shuffle at all. It just plays the songs in the playlist order, and there is nothing in the queue. I have tried logging out and back,...
  • MattSuda
  • Spotify Star
  • 1469 Views
  • 1 replies
  • 0 likes
  • 1469 Views
  • 1 replies
  • 0 likes

Shuffle

When I press shuffle it will play the songs in order they are in my playlist, and will not shuffle.

  • Newbie
  • When I press shuffle it will play the songs in order they are in my playlist, and will not shuffle.
  • MattSuda
  • Spotify Star
  • 321 Views
  • 1 replies
  • 1 likes
  • 321 Views
  • 1 replies
  • 1 likes

Solved!! Certain songs won't play

Hello, I recently got a new iPhone 6s Plus and iClouded all of my apps, including Spotify, from my old iPhone to my new phone but now there are certain songs that will not play at all. I am a premium user and at first I thought that it was a streamin...

  • Regular
  • Hello,   I recently got a new iPhone 6s Plus and iClouded all of my apps, including Spotify, from my old iPhone to my new phone but now there are certain songs that will not play at all. I am ...
  • KAshby
  • Regular
  • 6904 Views
  • 13 replies
  • 0 likes
  • 6904 Views
  • 13 replies
  • 0 likes

Spotify doesn't shuffle AT ALL!

If I play any playlist by clicking the green shuffle button, it plays the playlist totally normally, start to finish, with no variation.If I just play a random song from the middle of the playlist and make it shuffle after that, the first song of the...

  • Newbie
  • If I play any playlist by clicking the green shuffle button, it plays the playlist totally normally, start to finish, with no variation. If I just play a random song from the middle of the playlist ...
  • MartinStoichkov
  • Community Legend
  • 726 Views
  • 3 replies
  • 0 likes
  • 726 Views
  • 3 replies
  • 0 likes

Solved!! No shuffle

I have an iPhone 6s Plus with Spotify premium. Up until today the shuffle worked perfectly fine but now if I try to turn shuffle on it starts back at the beginning of my playlist and plays songs from there in the order they are on the playlist. Anyon...

  • Newbie
  • I have an iPhone 6s Plus with Spotify premium. Up until today the shuffle worked perfectly fine but now if I try to turn shuffle on it starts back at the beginning of my playlist and plays songs from...
  • Bastogne87
  • Regular
  • 710 Views
  • 7 replies
  • 1 likes
  • 710 Views
  • 7 replies
  • 1 likes

[iOS][Playlists] Shuffle to a device bug

This started when I installed the latest version of the app (8.2.0.549). When I stream a playlist (103 hours of music) to a device it only shuffles songs that start with a number the letter A or the letter B. This issomething QA should catch. **bleep...

  • Newbie
  • This started when I installed the latest version of the app (8.2.0.549). When I stream a playlist (103 hours of music) to a device it only shuffles songs that start with a number the letter A or the ...
  • 406 Views
  • 0 replies
  • 0 likes
  • iOS
    Playlists
  • 406 Views
  • 0 replies
  • 0 likes

Problem with my songs

Since last week the alphabet of my spotify playlist look like this... how can i fix it?

  • Newbie
  • Since last week the alphabet of my spotify playlist look like this... how can i fix it?
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Shuffle Play

How do i off the shuffle play after premium ? I couldnt play any song after premium because of the shuffle play. Any solution to this?

  • Casual Listener
  • How do i off the shuffle play after premium ? I couldnt play any song after premium because of the shuffle play. Any solution to this? 
  • MartinStoichkov
  • Community Legend
  • 520 Views
  • 5 replies
  • 1 likes
  • 520 Views
  • 5 replies
  • 1 likes

Spotify on iPhone via USB on Ford Fiesta not working

I'm encountering a problem with playing songs on my Spotify app while my phone is connected through USB into my Ford Fiesta. The problem is that it keeps skipping to the next song after about 1-2 seconds. It's extremely annoying. Playing music from t...

  • Newbie
  • I'm encountering a problem with playing songs on my Spotify app while my phone is connected through USB into my Ford Fiesta. The problem is that it keeps skipping to the next song after about 1-2 sec...
  • Andy1332
  • Newbie
  • 1192 Views
  • 1 replies
  • 0 likes
  • 1192 Views
  • 1 replies
  • 0 likes

Solved!! Not hearing music when the iPhone screen locks

Since the last update 8.2.0 music playback stops as soon as you dont see Spotify on the screen. So no music when you search something on safari or when the screen locks after a few minutes. Does anyone else have the same problem?

  • Casual Listener
  • Since the last update 8.2.0 music playback stops as soon as you dont see Spotify on the screen. So no music when you search something on safari or when the screen locks after a few minutes. Does anyo...
  • Natipapa
  • Casual Listener
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes

Solved!! Spotify keeps logging in to wrong account

We have Spotify family account(s) and I have used one of the accounts on the spotify app on my iphone. Now I have tried to log out and then log in to another of the accounts, but it keeps opening in the 'old account'. How do I get around this?

  • Casual Listener
  • We have Spotify family account(s) and I have used one of the accounts on the spotify app on my iphone. Now I have tried to log out and then log in to another of the accounts, but it keeps opening in ...
  • MattSuda
  • Spotify Star
  • 9523 Views
  • 3 replies
  • 0 likes
  • 9523 Views
  • 3 replies
  • 0 likes

Incorrect song name in Player

Brief description of the issue:Incorrect song name in Player. Steps to reproduce the issue:Start this song: spotify:track:0QR17iEdrDUbLtxkJe9kBWShow the playeriPhone 6s iOS 10.3.1Spotify PremiumSpotify v8.2.0.549

  • Newbie
  • Brief description of the issue: Incorrect song name in Player.   Steps to reproduce the issue: Start this song: spotify:track:0QR17iEdrDUbLtxkJe9kBW Show the player iPhone 6s iOS 10...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Why won't all of my radio stations work?

Why is it that sometimes (most of the time) when I try to listen to a certain radio station it doesn't work? It just says it is playing a song but it really isn't or it just keeps playing the song from the previous station. It is getting worse and wo...

  • Newbie
  • Why is it that sometimes (most of the time) when I try to listen to a certain radio station it doesn't work? It just says it is playing a song but it really isn't or it just keeps playing the song fr...
  • 555 Views
  • 0 replies
  • 0 likes
  • 555 Views
  • 0 replies
  • 0 likes

Solved!! Updated Spotify app; no longer have playlists

Just updated my Spotify app on my iPhone 4 (Jan. 27, 2014). All my playlists are now missing from the playlist tab. I don't believe I ever made a duplicate account because I always use the "log in with Facebook" option. Also, if I go to my profile I ...

  • Casual Listener
  • Just updated my Spotify app on my iPhone 4 (Jan. 27, 2014). All my playlists are now missing from the playlist tab. I don't believe I ever made a duplicate account because I always use the "log in wi...
  • Syreena
  • Newbie
  • 4914 Views
  • 18 replies
  • 0 likes
  • 4914 Views
  • 18 replies
  • 0 likes

Solved!! Spotify family member not premium in app

Hi,I have a spotify family account with 1 other member. This member account has been made after the invite by me to join the family.On the pc everything works fine but in the iphone app it shows that its a free account without premium.The family admi...

  • Casual Listener
  • Hi, I have a spotify family account with 1 other member. This member account has been made after the invite by me to join the family. On the pc everything works fine but in the iphone app it shows ...
  • Omeyadozier
  • Newbie
  • 23851 Views
  • 5 replies
  • 0 likes
  • 23851 Views
  • 5 replies
  • 0 likes

Deleting Songs From Queue

Currently i am on a iphone se and have a fully updated spotify.Recently Ii have noticed that when I shuffle a playlist and it goes into my Up next Queue that I can no longer remove songs from that queue. (delete from the up next list but still have t...

  • Newbie
  • Currently i am on a iphone se and have a fully updated spotify. Recently Ii have noticed that when I shuffle a playlist and it goes into my Up next Queue that I can no longer remove songs ...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Feature to disable

Hi all,Is anyone could answer why behind the lyrics hide the LYRICS to show us why this song talk about somthing ?We just want lyrics using behind the lyrics ...ThanksPd: maybe there is a way to disable uninteresting comments...SpotifyPower.Mickaël.

  • Newbie
  • Hi all, Is anyone could answer why behind the lyrics hide the LYRICS to show us why this song talk about somthing ? We just want lyrics using behind the lyrics ... Thanks Pd: maybe there is a way...
  • MartinStoichkov
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Not all saved songs are playing offline.

Hey guys,so I've recently signed up premium.All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs dissapears and I can't listen to them offline?? Keep in ...

  • Newbie
  • Hey guys, so I've recently signed up premium. All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs d...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes