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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30432 Views

40 replies

9 likes

  • 30432 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94996 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

988 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293763 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123712 Views

19 replies

38 likes

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Duerme...

Había una lista de Spotify llamada: Duerme...Y ahora la cambiaron pur una llamada: sueño profundo. Por lo tanto ya no tiene las mismas canciones.En la lista de "Duerme" había una canción que me gustaba pero no recuerdo el nombre.¿Alguna manera de ver...

Newbie

Había una lista de Spotify llamada: Duerme... Y ahora la cambiaron pur una llamada: sueño profundo. Por lo tanto ya no tiene las mismas canciones. En la lista de "Duerme" había una canción que me g...

332 Views

0 replies

0 likes

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Sortin by Artist name

Hey guys, so recently ive received an iphone and theres one thing from the android to iphone transition i dont like.Whenever i sort by ARTIST it always sorts by the artist (which is good!) BUT it mixes up the songs and plays them in random order by a...

Casual Listener

Hey guys, so recently ive received an iphone and theres one thing from the android to iphone transition i dont like. Whenever i sort by ARTIST it always sorts by the artist (which is good!) BUT it...

brossell

Casual Listener

428 Views

2 replies

0 likes

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  • 2 replies
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Spotify app on iPhone can't connect through WIFI

Hi, I just noticed recently my Spotify app on iPhone 7 can't connect through WIFI.at login when WIFI is enabled I get: "Could not establish a connection to the Spotify service..."If I disable the WIFI it works fine. I play a song, re-enable the WIFI,...

Casual Listener

Hi,   I just noticed recently my Spotify app on iPhone 7 can't connect through WIFI. at login when WIFI is enabled I get: "Could not establish a connection to the Spotify service..." If I di...

5244574

Newbie

1313 Views

3 replies

0 likes

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  • 3 replies
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Songs being deleted?

I've been on Spotify premium for a year and a half and most of my playlists are added to as the time goes. But I've noticed that throughout listening, I can't find songs ANYWHERE after I'd just listened to them multiple times throughout the time bein...

Newbie

I've been on Spotify premium for a year and a half and most of my playlists are added to as the time goes. But I've noticed that throughout listening, I can't find songs ANYWHERE after I'd just liste...

445 Views

0 replies

0 likes

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Volume When Switching Devices

I have spotify at a higher volume on my computer than phone (since I adjust computer volume, and just keep the spotify desktop volume at 100%). When I switch to my phone, Spotify has started trying to keep the volume between my computer and phone the...

Casual Listener

I have spotify at a higher volume on my computer than phone (since I adjust computer volume, and just keep the spotify desktop volume at 100%). When I switch to my phone, Spotify has started trying t...

446 Views

0 replies

4 likes

  • 446 Views
  • 0 replies
  • 4 likes

Camera-less device

Hi,Am not allowed to have a phone or device with a camera on site at work - is there a device (such as iPod nano or android based) which Spotify will work on?Thanks

Newbie

Hi, Am not allowed to have a phone or device with a camera on site at work - is there a device (such as iPod nano or android based) which Spotify will work on? Thanks

385 Views

0 replies

0 likes

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Sort playlist permanently

Is It possible to sort the playlist to "recently added" permanently? So I don't need to change it every time I enter a playlist?

Newbie

Is It possible to sort the playlist to "recently added" permanently? So I don't need to change it every time I enter a playlist?

534 Views

0 replies

1 likes

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Ipod Support

There are many pages of what says there are support of Ipods. Can I get a list of which Ipods are supported.. I have a collection of classics, Shuffle, and Itouch. Need to know which models and which OS will support.Thanks

Newbie

There are many pages of what says there are support of Ipods. Can I get a list of which Ipods are supported.. I have a collection of classics, Shuffle, and Itouch.  Need to know which models and...

MattSuda

Spotify Star

770 Views

1 replies

0 likes

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Using Mobile Data

Switching the setting off (in either Spotify's section or the Mobile Data section) within iOS settings to disable the use of data is getting more and sporadic.Sometimes it stops the usage, regardless of whether Spotify is in Offline mode or not, and ...

Regular

Switching the setting off (in either Spotify's section or the Mobile Data section) within iOS settings to disable the use of data is getting more and sporadic. Sometimes it stops the usage, regard...

417 Views

0 replies

0 likes

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  • 0 replies
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Spotify premium for IPad

I want to get Spotify Premium but it is not available... I've looked in the whole app (even in Account) and it doesn't let me buy it... can someone help me with this issue?

Casual Listener

I want to get Spotify Premium but it is not available... I've looked in the whole app (even in Account) and it doesn't let me buy it... can someone help me with this issue? 

Jacob

Community Legend

1027 Views

3 replies

0 likes

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Search/filtering within playlists doesn't bring up the keyboard

iOS 10.3.1Model MKUD2QN/ASpotify 8.4.1.772SwiftKey 1.6.3 Problem: When trying to search or filter within a playlist, keyboard shows up for a split second but disappears again and never shows up again. Rebooting apps and phone does not help. Have not ...

Newbie

iOS 10.3.1 Model MKUD2QN/A Spotify 8.4.1.772 SwiftKey 1.6.3   Problem: When trying to search or filter within a playlist, keyboard shows up for a split second but disappears again and never...

349 Views

0 replies

0 likes

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Premium

I pay 9.99 a month I download what I want to hear two days later I have to download again what's wrong with that picture? And I don't have 3,333 songs altogether and I'm having to delete songs to keep my favorite it's like I have to hear the same son...

Regular

I pay 9.99 a month I download what I want to hear two days later I have to download again what's wrong with that picture? And I don't have 3,333 songs altogether and I'm having to delete songs to kee...

Jacob

Community Legend

436 Views

1 replies

0 likes

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  • 1 replies
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Artist list suddenly empty

Have been using the iphone app with free trial for about a month. All of a sudden my Artists list is empty. When you click on the "Artists" option under "Your Library" it says: "Your favourite artists will appear here. All artists you follow on Spoti...

Casual Listener

Have been using the iphone app with free trial for about a month. All of a sudden my Artists list is empty.  When you click on the "Artists" option under "Your Library" it says: "Your favourite ...

maartouf

Newbie

1525 Views

4 replies

0 likes

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  • 4 replies
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(iOS) Songs not playing entire library after removing a filter.

On my iPhone with the newest version of Spotify, let's say I:- filter for a song from my library- play a song- clear filter Every song that plays after will be from the filtered list. This was not true up until recently. Normally it would play my ent...

Casual Listener

On my iPhone with the newest version of Spotify, let's say I: - filter for a song from my library - play a song - clear filter   Every song that plays after will be from the filtered list. ...

cyamate

Casual Listener

1367 Views

4 replies

3 likes

  • 1367 Views
  • 4 replies
  • 3 likes

Sorting of Chinese songs by Pinyin in alphabetical order

Hi everyone, I've got a problem here. I have a mix of english and chinese songs in my library, and everything (both english and chinese songs) were arranged in alphabetical order until very recently. Chinese songs were arranged together with the engl...

Newbie

Hi everyone,   I've got a problem here. I have a mix of english and chinese songs in my library, and everything (both english and chinese songs) were arranged in alphabetical order until very ...

celestelcx

Newbie

2268 Views

2 replies

3 likes

Alphabetical
arrangement
pinyin
  • 2268 Views
  • 2 replies
  • 3 likes

Some songs wont play or download iOS

Some songs when i click on them will only play for about 7-8 seconds then just stop, and if i try to add them to a playlist they wont download it will just have the spinning icon saying its downloading but will sit there like that for hours. It has o...

Newbie

Some songs when i click on them will only play for about 7-8 seconds then just stop, and if i try to add them to a playlist they wont download it will just have the spinning icon saying its downloadi...

497 Views

0 replies

0 likes

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Solved!! iCloud is backing up Offline songs. HELP!

Hey all, I have to assume this is the same for everyone. iCloud on my iPhone is backing up all of my OFFLINE songs. Why? There is no reason to. They will always be available for download if I get a new phone. Just flip a switch in the app and it's do...

Casual Listener

Hey all,   I have to assume this is the same for everyone. iCloud on my iPhone is backing up all of my OFFLINE songs. Why? There is no reason to. They will always be available for download if ...

GCLaredo207

Casual Listener

10989 Views

2 replies

0 likes

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  • 2 replies
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iPhone 4 terrible slow after last update

Hi, I got old iPhone 4 with only spotify on it to use in my car, I have all my lists synced so no streaming.But after the last update, it's totally srewed, really slow, when I open a song and "open the song" from bar bellow it glitches. When I fast f...

Regular

Hi,   I got old iPhone 4 with only spotify on it to use in my car, I have all my lists synced so no streaming. But after the last update, it's totally srewed, really slow, when I open a song ...

LeanderZoet

Regular

1486 Views

7 replies

0 likes

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  • 7 replies
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How to download the playlist for offline use without FOLLOWING it on spotify?

Everytime I download a playlist I automatically start following that playlist. I don't want to do that because then I have to many playlists showing up and it's confusing and if I unfollow the playlist on my Mac, then it is automatically removed from...

Newbie

Everytime I download a playlist I automatically start following that playlist. I don't want to do that because then I have to many playlists showing up and it's confusing and if I unfollow the playli...

Hubo

Community Legend

2337 Views

1 replies

0 likes

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  • 1 replies
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Solved!! My Top Tracks of 2016 Playlist

I had the pop up this morning asking to see the "top tracks" playlists. I selected the one for Canada but now I want to see what mine is, does anyone know how to actually find this playlist again? I can't seem to see it anywhere...

Visitor

I had the pop up this morning asking to see the "top tracks" playlists. I selected the one for Canada but now I want to see what mine is, does anyone know how to actually find this playlist again? I ...

Matthewshaw955

Roadie

51940 Views

19 replies

0 likes

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  • 19 replies
  • 0 likes