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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43810 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109406 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

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Superuser Contribution Songs wont play past a few seconds.

I primarily use spotify to listen to music on my phone. For the past month or so, whenever I attempt to play a song that is not downloaded onto my phone, it will play for a few seconds and then stop playing entirely. I have noticed that this happens ...

Newbie

I primarily use spotify to  listen to music on my phone. For the past month or so, whenever I attempt to play a song that is not downloaded onto my phone, it will play for a few seconds and then...

Mara_F

Roadie

456 Views

1 replies

0 likes

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No files when plugging into head unit

Hi All, I'm getting a 'no files' message on my JVC car stereo. I'm using an IPod touch hard wired. Never had a problem until the last update - can anyone help? Many thanks.

Newbie

Hi All, I'm getting a 'no files' message on my JVC car stereo. I'm using an IPod touch hard wired. Never had a problem until the last update - can anyone help? Many thanks.

276 Views

0 replies

0 likes

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Control of iOS app via car system

HelloI am enquiry if anybody has any ideas on this one.I have a IPod Running the Spotify app in a Renault running RLink 2 whic is an android based system, connected via USB.The Rlink plays the songs quite happily but you cannot see playlists or songs...

Newbie

Hello I am enquiry if anybody has any ideas on this one. I have a IPod Running the Spotify app in a Renault running RLink 2 whic is an android based system, connected via USB. The Rlink plays th...

421 Views

0 replies

0 likes

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Wont download

So I tried to download Spotify but the download icon don't move and the app don't pop up on the screen wtd

Newbie

So I tried to download Spotify but the download icon don't move and the app don't pop up on the screen wtd

detective889

Roadie

444 Views

1 replies

0 likes

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  • 1 replies
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Music plays when on the phone

When I am listening to Spotify and the phone rings the music will stop. When I answer the phone a few seconds after the music will start again and play over the top of the person talking. Does anyone else have this issue and know how to stop this fro...

Newbie

When I am listening to Spotify and the phone rings the music will stop. When I answer the phone a few seconds after the music will start again and play over the top of the person talking. Does anyone...

380 Views

0 replies

0 likes

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Spotify free on iOS won't let me skip songs?

Ive had Spotify for a while now and it seems that after this new update, I am not getting my 6 skips? Every time I open the app (hours, even days after closing it), it does not reset my six skips and doesn't let me skip any song stating that this is ...

Newbie

Ive had Spotify for a while now and it seems that after this new update, I am not getting my 6 skips? Every time I open the app (hours, even days after closing it), it does not reset my six skips and...

965 Views

0 replies

0 likes

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Solved!! Deleting albums

I'm on spotify on my I phone 4, I want to delete albums in one go without having to delete song by song, can I do this? Thanks

Newbie

I'm on spotify on my I phone 4, I want to delete albums in one go without having to delete song by song, can I do this? Thanks

pjack

Newbie

37215 Views

6 replies

0 likes

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Solved!! Unable to log into spotify app on iphone or ipad. But, no prob logging in to web

I have tried everything - reseting password,, re loading app, restarting phone. I either get error code 404 or I am told it is incorrect password. Yet when I log into spotify on the web (not using app) I get in no problem.Thanks in advance if someone...

Casual Listener

I have tried everything - reseting password,, re loading app, restarting phone. I either get error code 404 or I am told it is incorrect password. Yet when I log into spotify on the web (not using ap...

mattdesmondo1

Newbie

26825 Views

11 replies

1 likes

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Every 2 minutes skips on iPhone 6

Listening to podcast, and every (approx) 2 min, Spotify skips to a next track. Argh!!

Newbie

Listening to podcast, and every (approx) 2 min, Spotify skips to a next track. Argh!!

414 Views

0 replies

0 likes

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the app on my iphone won't let me log in.

Spoiler (Highlight to read) When i try to log in, I get a message saying " you've already created an account with this email address" I'm not trying to create another one, I just want to log in. I should also mention i just got added to a family plan...

Newbie

  When i try to log in, I get a message saying " you've already created an account with this email address" I'm not trying to create another one, I just want to log in. I should ...

Maxim

Spotify Star

599 Views

1 replies

0 likes

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Low volume

I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximumCan someone help please!

Regular

I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum Can someone help please!

617 Views

0 replies

1 likes

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Some local files don't sync onto iphone

I've successfully been able to upload about 10 songs, but there are a few more that have not been able to. Files with the same format have been able to sync and the playlist keeps saying that it is downloading when nothing is being downloaded. So, I'...

Music Fan

I've successfully been able to upload about 10 songs, but there are a few more that have not been able to. Files with the same format have been able to sync and the playlist keeps saying that it is d...

392 Views

0 replies

0 likes

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Problem with playing a certain album

Hey! When I listen to this one certain album, spotify always remembers where i stopped listening to the songs, but i'd rather listen to the songs from the beginning every time. This problem only occurs with this album (electro workout).. any advice?

Newbie

Hey! When I listen to this one certain album, spotify always remembers where i stopped listening to the songs, but i'd rather listen to the songs from the beginning every time. This problem only occu...

peter177-us

Casual Listener

1080 Views

3 replies

0 likes

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Solved!! Spotify keeps crashing iPhone 6 (iOS 9)

Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?

Visitor

Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?

Lfurze

Newbie

21148 Views

4 replies

0 likes

crashing
ios 9
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IPAD "radio" crashing - general instability

Spotify in general is always trouble free on all my devices - iPad, iPhone, MacMini desktop. But last 2 days on my iPad when I click on the "radio" option the application crashes -- suddenly quits! Or when I click around to other options, after a cou...

Newbie

Spotify in general is always trouble free on all my devices - iPad, iPhone, MacMini desktop.  But last 2 days on my iPad when I click on the "radio" option the application crashes -- suddenly qu...

425 Views

0 replies

0 likes

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Nike+ Offline Playlists?

Ive just linked up my spotify premium to the nike+ app. On Spotify i have a playlist that is downloaded to my phone, however when that playlist plays through the nike+ app it will only play over wifi or data (using my allowance) it wont play in aerop...

Casual Listener

Ive just linked up my spotify premium to the nike+ app. On Spotify i have a playlist that is downloaded to my phone, however when that playlist plays through the nike+ app it will only play over wifi...

441 Views

0 replies

0 likes

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"Sponsored Content" Setting

New option in settings under "Sponsored Content" to turn "Sponsored Song" on or off,,, no explanation in the app or online, just wondering what this setting does.

Newbie

New option in settings under "Sponsored Content" to turn "Sponsored Song" on or off,,, no explanation in the app or online, just wondering what this setting does.

683 Views

0 replies

5 likes

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Music can NOT play at all

So when i try to click on the song to play nothing happens, and when i go to my song list and click the song, it doesn't play and the shuffle play button moves. So the only way to play something is by clicking that button. however if i click it, it p...

Newbie

So when i try to click on the song to play nothing happens, and when i go to my song list and click the song, it doesn't play and the shuffle play button moves. So the only way to play something is b...

Bittencourt

Spotify Star

526 Views

2 replies

0 likes

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  • 2 replies
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Solved!! May 2017 update - now not working on Connected Drive

Since updating the app this morning Spotify just freezes in my Connected Drive and I can't play music. Any help before I wind up Spotify support?

Casual Listener

Since updating the app this morning Spotify just freezes in my Connected Drive and I can't play music. Any help before I wind up Spotify support?

RichardWills73

Casual Listener

589 Views

1 replies

0 likes

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Superuser Contribution Spotify for IOS keeps shutting down

Hello,I have been facing this issue with spotify - premium account - always shutting down just one minute after i turn it on. It's been happening for months and even after getting it updates multiple times the issue is still not fixed. I read somewhe...

Casual Listener

Hello, I have been facing this issue with spotify - premium account - always shutting down just one minute after i turn it on. It's been happening for months and even after getting it updates mult...

Maria_B

Moderator

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes