Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43372 Views

43 replies

10 likes

  • 43372 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109056 Views

116 replies

13 likes

Other
  • 109056 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
  • 1640 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301895 Views

62 replies

16 likes

  • 301895 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

  • 127810 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Music quality for premium family

Hi,I've subscrived a premium famiily's account and i can't set " max quality " for music streaming. It asks me to switch to premium account. Why?? Someone can help me?

Casual Listener

Hi, I've subscrived a premium famiily's account and i can't set " max quality " for music streaming. It asks me to switch to premium account. Why?? Someone can help me?

Dan883

Casual Listener

2761 Views

2 replies

0 likes

  • 2761 Views
  • 2 replies
  • 0 likes

Synced tracks dissapearing from playlist

Some local files I have synced to my playlist just dissapear. However this only affects some tracks, others from the same album/artist stay on the playlist. But it's always the same tracks that go away, If i unsync and re-sync it they appear again......

Music Fan

Some local files I have synced to my playlist just dissapear. However this only affects some tracks, others from the same album/artist stay on the playlist. But it's always the same tracks that go aw...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant sync songs to iphone

Hi, I have tried to sync music from my pc to my phone by creating a playist on my pc with the local files in it then opening it on my phone but when i open it on my phone none of the songs are there and the only thing there is a message telling me ho...

Casual Listener

Hi, I have tried to sync music from my pc to my phone by creating a playist on my pc with the local files in it then opening it on my phone but when i open it on my phone none of the songs are there ...

Maria_B

Moderator

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

No queue list on ipad version

Hello. I don t understand why but I don t have any queue list button on my iPad version. I have just updated my version today on may 16th...can you please help me ? Thanks.

Newbie

Hello. I don t understand why but I don t have any queue list button on my iPad version. I have just updated my version today on may 16th... can you please help me ? Thanks.

416 Views

0 replies

1 likes

  • 416 Views
  • 0 replies
  • 1 likes

Esto es una vergüenza ni soporte ni ayuda!!

No te funciona correctamente el producto y te redirigen aquí y.....ahí queda todo, sigo esperando después de pagar que alguien de spotify me conteste, así yo también llevo un departamento de incidencias y por no contar que yo me dirijo en castellano,...

Casual Listener

No te funciona correctamente el producto y te redirigen aquí y.....ahí queda todo, sigo esperando después de pagar que alguien de spotify me conteste, así yo también llevo un departamento de incidenc...

user-removed

Not applicable

540 Views

1 replies

4 likes

  • 540 Views
  • 1 replies
  • 4 likes

Solved!! iOS 10.2.1 downloaded songs not available offline

Hi,I am subscribed to Spotify premium but looks like I am not able to play downloaded songs offline on my iPhone running iOS 10.2.1. My subscription is up-to-date as I have set up autopay every month. I only have 2 other devices that currently have S...

Visitor

Hi, I am subscribed to Spotify premium but looks like I am not able to play downloaded songs offline on my iPhone running iOS 10.2.1. My subscription is up-to-date as I have set up autopay every mon...

dry_sockets

Newbie

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

Problems using my premium account on a new phone

Hello!I just got a new phone, my account was premium linked to my Facebook . Today that I download Spotify and try to open it it said error 404. I checked if using my hotmail with is the same as my Facebook would work and it did but it doesn't show t...

Newbie

Hello! I just got a new phone, my account was premium linked to my Facebook . Today that I download Spotify and try to open it it said error 404. I checked if using my hotmail with is the same as my...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Song plays fine until saved to playlist

Hi,I've just been listening to an album and saved a couple of the songs to my playlists (which also saved it to my device) but when I've gone to listen to them from my playlist the full tune isn't there. One only plays for 10 secs (just the intro), a...

Newbie

Hi, I've just been listening to an album and saved a couple of the songs to my playlists (which also saved it to my device) but when I've gone to listen to them from my playlist the full tune isn't ...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

"Your Mixtape" (Dein Mixtape) doesn't work anymore

The function "your mixtape" (Dein Mixtape) gave several mixtapes in different styles. Since a few weeks this function doesn't work anymore.In the german version always appears "Ein Fehler ist aufgetreten. Nochmal versuchen!" (Error - try again).I alr...

Newbie

The function "your mixtape" (Dein Mixtape) gave several mixtapes in different styles. Since a few weeks this function doesn't work anymore. In the german version always appears "Ein Fehler ist auf...

Lodderknecht

Newbie

811 Views

1 replies

1 likes

  • 811 Views
  • 1 replies
  • 1 likes

Duerme...

Había una lista de Spotify llamada: Duerme...Y ahora la cambiaron pur una llamada: sueño profundo. Por lo tanto ya no tiene las mismas canciones.En la lista de "Duerme" había una canción que me gustaba pero no recuerdo el nombre.¿Alguna manera de ver...

Newbie

Había una lista de Spotify llamada: Duerme... Y ahora la cambiaron pur una llamada: sueño profundo. Por lo tanto ya no tiene las mismas canciones. En la lista de "Duerme" había una canción que me g...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Sortin by Artist name

Hey guys, so recently ive received an iphone and theres one thing from the android to iphone transition i dont like.Whenever i sort by ARTIST it always sorts by the artist (which is good!) BUT it mixes up the songs and plays them in random order by a...

Casual Listener

Hey guys, so recently ive received an iphone and theres one thing from the android to iphone transition i dont like. Whenever i sort by ARTIST it always sorts by the artist (which is good!) BUT it...

brossell

Casual Listener

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

Spotify app on iPhone can't connect through WIFI

Hi, I just noticed recently my Spotify app on iPhone 7 can't connect through WIFI.at login when WIFI is enabled I get: "Could not establish a connection to the Spotify service..."If I disable the WIFI it works fine. I play a song, re-enable the WIFI,...

Casual Listener

Hi,   I just noticed recently my Spotify app on iPhone 7 can't connect through WIFI. at login when WIFI is enabled I get: "Could not establish a connection to the Spotify service..." If I di...

5244574

Newbie

1357 Views

3 replies

0 likes

  • 1357 Views
  • 3 replies
  • 0 likes

Songs being deleted?

I've been on Spotify premium for a year and a half and most of my playlists are added to as the time goes. But I've noticed that throughout listening, I can't find songs ANYWHERE after I'd just listened to them multiple times throughout the time bein...

Newbie

I've been on Spotify premium for a year and a half and most of my playlists are added to as the time goes. But I've noticed that throughout listening, I can't find songs ANYWHERE after I'd just liste...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Volume When Switching Devices

I have spotify at a higher volume on my computer than phone (since I adjust computer volume, and just keep the spotify desktop volume at 100%). When I switch to my phone, Spotify has started trying to keep the volume between my computer and phone the...

Casual Listener

I have spotify at a higher volume on my computer than phone (since I adjust computer volume, and just keep the spotify desktop volume at 100%). When I switch to my phone, Spotify has started trying t...

478 Views

0 replies

4 likes

  • 478 Views
  • 0 replies
  • 4 likes

Camera-less device

Hi,Am not allowed to have a phone or device with a camera on site at work - is there a device (such as iPod nano or android based) which Spotify will work on?Thanks

Newbie

Hi, Am not allowed to have a phone or device with a camera on site at work - is there a device (such as iPod nano or android based) which Spotify will work on? Thanks

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Sort playlist permanently

Is It possible to sort the playlist to "recently added" permanently? So I don't need to change it every time I enter a playlist?

Newbie

Is It possible to sort the playlist to "recently added" permanently? So I don't need to change it every time I enter a playlist?

558 Views

0 replies

1 likes

  • 558 Views
  • 0 replies
  • 1 likes

Ipod Support

There are many pages of what says there are support of Ipods. Can I get a list of which Ipods are supported.. I have a collection of classics, Shuffle, and Itouch. Need to know which models and which OS will support.Thanks

Newbie

There are many pages of what says there are support of Ipods. Can I get a list of which Ipods are supported.. I have a collection of classics, Shuffle, and Itouch.  Need to know which models and...

MattSuda

Spotify Star

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
  • 0 likes

Using Mobile Data

Switching the setting off (in either Spotify's section or the Mobile Data section) within iOS settings to disable the use of data is getting more and sporadic.Sometimes it stops the usage, regardless of whether Spotify is in Offline mode or not, and ...

Regular

Switching the setting off (in either Spotify's section or the Mobile Data section) within iOS settings to disable the use of data is getting more and sporadic. Sometimes it stops the usage, regard...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Spotify premium for IPad

I want to get Spotify Premium but it is not available... I've looked in the whole app (even in Account) and it doesn't let me buy it... can someone help me with this issue?

Casual Listener

I want to get Spotify Premium but it is not available... I've looked in the whole app (even in Account) and it doesn't let me buy it... can someone help me with this issue? 

Jacob

Community Legend

1065 Views

3 replies

0 likes

  • 1065 Views
  • 3 replies
  • 0 likes