Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232462 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114065 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442917 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303907 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have tried everything - reseting password,, re loading app, restarting phone. I either get error code 404 or I am told it is incorrect password. Yet when I log into spotify on the web (not using app) I get in no problem.Thanks in advance if someone...
I have tried everything - reseting password,, re loading app, restarting phone. I either get error code 404 or I am told it is incorrect password. Yet when I log into spotify on the web (not using ap...
Newbie
26867 Views
11 replies
1 likes
Listening to podcast, and every (approx) 2 min, Spotify skips to a next track. Argh!!
Listening to podcast, and every (approx) 2 min, Spotify skips to a next track. Argh!!
419 Views
0 replies
0 likes
Spoiler (Highlight to read) When i try to log in, I get a message saying " you've already created an account with this email address" I'm not trying to create another one, I just want to log in. I should also mention i just got added to a family plan...
When i try to log in, I get a message saying " you've already created an account with this email address" I'm not trying to create another one, I just want to log in. I should ...
Spotify Star
605 Views
1 replies
0 likes
I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximumCan someone help please!
I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum Can someone help please!
621 Views
0 replies
1 likes
I've successfully been able to upload about 10 songs, but there are a few more that have not been able to. Files with the same format have been able to sync and the playlist keeps saying that it is downloading when nothing is being downloaded. So, I'...
I've successfully been able to upload about 10 songs, but there are a few more that have not been able to. Files with the same format have been able to sync and the playlist keeps saying that it is d...
398 Views
0 replies
0 likes
Hey! When I listen to this one certain album, spotify always remembers where i stopped listening to the songs, but i'd rather listen to the songs from the beginning every time. This problem only occurs with this album (electro workout).. any advice?
Hey! When I listen to this one certain album, spotify always remembers where i stopped listening to the songs, but i'd rather listen to the songs from the beginning every time. This problem only occu...
Casual Listener
1094 Views
3 replies
0 likes
Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?
Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?
Newbie
21175 Views
4 replies
0 likes
Spotify in general is always trouble free on all my devices - iPad, iPhone, MacMini desktop. But last 2 days on my iPad when I click on the "radio" option the application crashes -- suddenly quits! Or when I click around to other options, after a cou...
Spotify in general is always trouble free on all my devices - iPad, iPhone, MacMini desktop. But last 2 days on my iPad when I click on the "radio" option the application crashes -- suddenly qu...
433 Views
0 replies
0 likes
Ive just linked up my spotify premium to the nike+ app. On Spotify i have a playlist that is downloaded to my phone, however when that playlist plays through the nike+ app it will only play over wifi or data (using my allowance) it wont play in aerop...
Ive just linked up my spotify premium to the nike+ app. On Spotify i have a playlist that is downloaded to my phone, however when that playlist plays through the nike+ app it will only play over wifi...
449 Views
0 replies
0 likes
New option in settings under "Sponsored Content" to turn "Sponsored Song" on or off,,, no explanation in the app or online, just wondering what this setting does.
New option in settings under "Sponsored Content" to turn "Sponsored Song" on or off,,, no explanation in the app or online, just wondering what this setting does.
690 Views
0 replies
5 likes
So when i try to click on the song to play nothing happens, and when i go to my song list and click the song, it doesn't play and the shuffle play button moves. So the only way to play something is by clicking that button. however if i click it, it p...
So when i try to click on the song to play nothing happens, and when i go to my song list and click the song, it doesn't play and the shuffle play button moves. So the only way to play something is b...
Spotify Star
532 Views
2 replies
0 likes
Since updating the app this morning Spotify just freezes in my Connected Drive and I can't play music. Any help before I wind up Spotify support?
Since updating the app this morning Spotify just freezes in my Connected Drive and I can't play music. Any help before I wind up Spotify support?
Casual Listener
592 Views
1 replies
0 likes
Hello,I have been facing this issue with spotify - premium account - always shutting down just one minute after i turn it on. It's been happening for months and even after getting it updates multiple times the issue is still not fixed. I read somewhe...
Hello, I have been facing this issue with spotify - premium account - always shutting down just one minute after i turn it on. It's been happening for months and even after getting it updates mult...
Moderator
551 Views
1 replies
0 likes
When I try to sync my files between Spotify for Mac and iOS I only see the playlists itself on mij iPhone and no songs. What I do on Mac: choose the source where my local files are stored. Dragging them in a playlist. Waiting a minute and open Spotif...
When I try to sync my files between Spotify for Mac and iOS I only see the playlists itself on mij iPhone and no songs. What I do on Mac: choose the source where my local files are stored. D...
Moderator
627 Views
1 replies
0 likes
I'm trying to add local files from my iPhone onto the Spotify app. I've seen how to do it but it seems to involve a desktop computer of some description. All I have is my iPhone 7 and iPad Air 2. Is there a way to add them without having to use a des...
I'm trying to add local files from my iPhone onto the Spotify app. I've seen how to do it but it seems to involve a desktop computer of some description. All I have is my iPhone 7 and iPad Air 2. Is ...
Moderator
486 Views
1 replies
0 likes
Spotify app has been frozen on Installing.. and a almost complete circle for a hour
Spotify app has been frozen on Installing.. and a almost complete circle for a hour
Moderator
460 Views
1 replies
0 likes
Hi,I've subscrived a premium famiily's account and i can't set " max quality " for music streaming. It asks me to switch to premium account. Why?? Someone can help me?
Hi, I've subscrived a premium famiily's account and i can't set " max quality " for music streaming. It asks me to switch to premium account. Why?? Someone can help me?
Casual Listener
2790 Views
2 replies
0 likes
Some local files I have synced to my playlist just dissapear. However this only affects some tracks, others from the same album/artist stay on the playlist. But it's always the same tracks that go away, If i unsync and re-sync it they appear again......
Some local files I have synced to my playlist just dissapear. However this only affects some tracks, others from the same album/artist stay on the playlist. But it's always the same tracks that go aw...
441 Views
0 replies
0 likes
Hi, I have tried to sync music from my pc to my phone by creating a playist on my pc with the local files in it then opening it on my phone but when i open it on my phone none of the songs are there and the only thing there is a message telling me ho...
Hi, I have tried to sync music from my pc to my phone by creating a playist on my pc with the local files in it then opening it on my phone but when i open it on my phone none of the songs are there ...
Moderator
426 Views
1 replies
0 likes
Hello. I don t understand why but I don t have any queue list button on my iPad version. I have just updated my version today on may 16th...can you please help me ? Thanks.
Hello. I don t understand why but I don t have any queue list button on my iPad version. I have just updated my version today on may 16th... can you please help me ? Thanks.
426 Views
0 replies
1 likes
