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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242138 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124981 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307731 Views

62 replies

16 likes

  • 307731 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132027 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Flecha gris

Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde

Newbie

Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde

749 Views

0 replies

0 likes

  • 749 Views
  • 0 replies
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Recently played artists not showing

Since a few days I cannot see "Recently played artists" on any users even the ones I am following. Only public playlists are showing. Seems like some bug or something?

Newbie

Since a few days I cannot see "Recently played artists" on any users even the ones I am following. Only public playlists are showing. Seems like some bug or something?

839 Views

0 replies

6 likes

  • 839 Views
  • 0 replies
  • 6 likes

Solved!!Superuser Contribution Cellular data turned off but Spotify still working

When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?

Casual Listener

When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?

SpotifyUser92

Regular

13985 Views

51 replies

0 likes

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  • 51 replies
  • 0 likes

Bluetooth on iPhone5

Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody telll me how I can make the connection? Thanks in adv...

Casual Listener

Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody te...

Bijenmoer

Casual Listener

444 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Airplay does not show up unless I power cycle iPhone

Airplay mirroring is available on my iOS device but when I go to spotify and there is nomally a option at the bottom that says "devices available" all it shows me is my desktop and not airplay. When powercycle the device AirPlay is an option again. H...

Newbie

Airplay mirroring is available on my iOS device but when I go to spotify and there is nomally a option at the bottom that says "devices available" all it shows me is my desktop and not airplay. When ...

577 Views

0 replies

0 likes

Airplay
Connect
Connection issues
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  • 0 likes

Not downloading every song

Is there a way to save a song to my library, but not have it downloaded? I'm low on storage on my phone, and I don't want my entire library saved? Is this possible?

Newbie

Is there a way to save a song to my library, but not have it downloaded? I'm low on storage on my phone, and I don't want my entire library saved? Is this possible?

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
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downloading and playing offline

i just logged into Spotify for the first time in maybe 5 years! I downloaded a playlist so I can listen to it offline as well, but when I go to songs they aren't showing up. Why?

Newbie

i just logged into Spotify for the first time in maybe 5 years! I downloaded a playlist so I can listen to it offline as well, but when I go to songs they aren't showing up.  Why?

385 Views

0 replies

1 likes

  • 385 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify has Given Up, Someone please HELP.

Hey all, So Spotify's support is absolute garbage. They literally gave up on my issue. Want the quote? "We're sorry that in this case we're unable to fix this from our side, but we hope you continue to enjoy other features on the Spotify app." Yeah, ...

Regular

Hey all,   So Spotify's support is absolute garbage.  They literally gave up on my issue.  Want the quote?  "We're sorry that in this case we're unable to fix this from our side...

Brandilio

Regular

1197 Views

7 replies

0 likes

  • 1197 Views
  • 7 replies
  • 0 likes

Cannot change the app to Premium

I just paid for Premium, but I still cannot use it, olny Free is available. I have refreshed the App, but nothing halppened. What should I do?

Casual Listener

I just paid for Premium, but I still cannot use it, olny Free is available. I have refreshed the App, but nothing halppened. What should I do?

marosiv

Casual Listener

590 Views

4 replies

0 likes

  • 590 Views
  • 4 replies
  • 0 likes

Offline music disappeers after disconnecting from wifi

Whenever I connect my ipad with wifi then disconnect my offline music disapeers. How do I stop this from happening?

Newbie

Whenever I connect my ipad with wifi then disconnect my offline music disapeers. How do I stop this from happening?

erickractz

Newbie

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Thumbs up/Down

Just starting with Spotify and I have some questions about thumbs. Do they affect the station only or the entire service? I gather that one cannot change a thumbs up/down and that is a sore point. My main,question is thumb upped songs in radio statio...

Visitor

Just starting with Spotify and I have some questions about thumbs. Do they affect the station only or the entire service?  I gather that one cannot change a thumbs up/down and that is a sore poi...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Starred Function Not Working & Playlist Disappeared

I'm a Premium user. I predominantly use 2 devices an iPad and iPhone to use Spotify. 2 weeks or so ago I went to play my yellow starred playlist (I use it daily) to see the song count at 0. It's taken years to cultivate- I freaked the F out. I then f...

Newbie

I'm a Premium user.  I predominantly use 2 devices an iPad and iPhone to use Spotify.    2 weeks or so ago I went to play my yellow starred playlist (I use it daily) to see the song ...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
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No option for 7 day free trial ?

I've tried everything to get the 7 day free trial ( everything I've found e.g. Clicking the interlocking arrows and adding things to the queue ) and I know usually the option for it would come up however it's not? This is a brand new account and I do...

Newbie

I've tried everything to get the 7 day free trial ( everything I've found e.g. Clicking the interlocking arrows and adding things to the queue ) and I know usually the option for it would come up how...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
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Help! Can't login to iphone app.

I have just downloaded the app for the first time, and on the welcome screen (where I have the buttons Join or Login), I click the buttons and nothing happens. It will look like clicked (darker), but won't take me to any forms to fill. I can only swi...

Newbie

I have just downloaded the app for the first time, and on the welcome screen (where I have the buttons Join or Login), I click the buttons and nothing happens. It will look like clicked (darker), but...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
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Solved!! Hey team

Has anyones spotify app on iphone completly shat its pants and won't open for you? Have tried deleting and redownloading multiple times but so far nothings working. When I try to press on the app it won't open at all. Help i miss my music

Newbie

Has anyones spotify app on iphone completly shat its pants and won't open for you? Have tried deleting and redownloading multiple times but so far nothings working. When I try to press on the app it ...

Bittencourt

Spotify Star

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
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Offline/downloaded tracks no longer playable, nor when searching

I have a significant amount of offline tracks and playlists that are no longer playable in my iPhone 5s. I don't play them on any other device or computer. What gives? I even tried searching for one of the song to see if it'll play while in the searc...

Casual Listener

I have a significant amount of offline tracks and playlists that are no longer playable in my iPhone 5s. I don't play them on any other device or computer. What gives? I even tried searching for one ...

Jainresn

Newbie

1914 Views

6 replies

0 likes

file intact
no sound
unplayable
  • 1914 Views
  • 6 replies
  • 0 likes

How to get songs offline on a device but not on another linked with the account ?

Hello i got a problem , i want to download song on my ipad (get them in offline mode) but i also got an iphone linked with my account and every offline song on the ipad are also offline on the iPhone, and i want to get them offline only on the iPad. ...

Newbie

Hello i got a problem , i want to download song on my ipad (get them in offline mode) but i also got an iphone linked with my account and every offline song on the ipad are also offline on the iPhone...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Local file not appearing

I have a huge issue with Spotify right now. I am on a macbook pro and iphone 7. First, a local file that I wanted to add today does not appear no matter what I've done. I didn't have a problem with other local files. I've: 1. changed networks2. resta...

Newbie

I have a huge issue with Spotify right now. I am on a macbook pro and iphone 7.    First, a local file that I wanted to add today does not appear no matter what I've done. I didn't have a...

496 Views

0 replies

1 likes

  • 496 Views
  • 0 replies
  • 1 likes

Do not play song

So I accidentally clicked the button that told Spotify to unfollow or do not play a certain song/artist... how do I undo this?

Newbie

So I accidentally clicked the button that told Spotify to unfollow or do not play a certain song/artist... how do I undo this?

detective889

Roadie

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded (offline) songs won't play

Hello community, I have a custom playlist, which I made 'Available offline', but when I turn the internet connection off the song on the list won't play. I chose the song an then there is no sound and the time of the song stays 0:00. I have no idea w...

Casual Listener

Hello community,   I have a custom playlist, which I made 'Available offline', but when I turn the internet connection off the song on the list won't play. I chose the song an then there is no...

drenselimi

Casual Listener

680 Views

2 replies

0 likes

iOS
iphone
  • 680 Views
  • 2 replies
  • 0 likes