Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29858 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94424 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424130 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293580 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So lucky me, turns out it was just my s/o messing with me Disregard this issue please!
So lucky me, turns out it was just my s/o messing with me Disregard this issue please!
Community Legend
311 Views
1 replies
0 likes
When listening to music, a high pitch sound beeps non stop. It sounds like a smoke alarm and is so loud it's borderline painful. Anyone else know anything about this ? How do I fix this?
When listening to music, a high pitch sound beeps non stop. It sounds like a smoke alarm and is so loud it's borderline painful. Anyone else know anything about this ? How do I fix this?
Community Legend
1060 Views
1 replies
2 likes
I can't seem to figure out how to change the playlist on the iOS spotify app using just the steering wheel controls. The button I would normally use seems to fast-forward the music instead. Seems odd.
I can't seem to figure out how to change the playlist on the iOS spotify app using just the steering wheel controls. The button I would normally use seems to fast-forward the music instead. Seems odd.
Casual Listener
1355 Views
2 replies
0 likes
Hi i am a premium user of sportify and i want to cancell my monthly charge that mean want to cancel my premium how can i do that plz help my ac is damon6400-hk
Hi i am a premium user of sportify and i want to cancell my monthly charge that mean want to cancel my premium how can i do that plz help my ac is damon6400-hk
Newbie
656 Views
2 replies
0 likes
I can find it on desktop, but it is nowhere to be found on the ios app. I've already looked in both the library and the radio section but it's just not there. The only way I can access it on mobile is if I've played it on desktop, and then look at re...
I can find it on desktop, but it is nowhere to be found on the ios app. I've already looked in both the library and the radio section but it's just not there. The only way I can access it on mobile i...
Newbie
1722 Views
1 replies
0 likes
Whenever I click on a song (I have premium btw) it won't let me play it. (This only happens with a few songs )
Whenever I click on a song (I have premium btw) it won't let me play it. (This only happens with a few songs )
Roadie
381 Views
1 replies
0 likes
Why is it shuffle playing when I never clicked shuffle play. I click a specific song and it just shuffles the songs after that. I don't understand why or how to fix it and I'd like some help.
Why is it shuffle playing when I never clicked shuffle play. I click a specific song and it just shuffles the songs after that. I don't understand why or how to fix it and I'd like some help.
274 Views
0 replies
0 likes
Ao me inscrever no premium para universitários, fui cobrado em R$10 no momento da inscrição.Já sou premium normal, pago mensalmente o valor comum, e não concordei com esta cobrança.Além disso, gostaria de confirmar que agora terei o desconto para uni...
Ao me inscrever no premium para universitários, fui cobrado em R$10 no momento da inscrição. Já sou premium normal, pago mensalmente o valor comum, e não concordei com esta cobrança. Além disso, go...
Spotify Star
519 Views
1 replies
0 likes
I click on sign in and input in the info. Error message says I've already created an account with this email. I'm not on signup, I'm on login
I click on sign in and input in the info. Error message says I've already created an account with this email. I'm not on signup, I'm on login
Casual Listener
1042 Views
2 replies
0 likes
Guten Tag liebe Musikfans!Ich habe mit meinem Schwager mir spotify Family gehollt. Es läuft aus seinen namen und Adresse (England). Nun bin ich als teil der Familie eingeschrieben und kann mir musik anhören, aber nicht alle! Mir ist es bei Raf, Ak Au...
Guten Tag liebe Musikfans! Ich habe mit meinem Schwager mir spotify Family gehollt. Es läuft aus seinen namen und Adresse (England). Nun bin ich als teil der Familie eingeschrieben und kann mir mu...
Spotify Star
1027 Views
3 replies
0 likes
All my downloaded starred songs disappeared on my iPod. I do not know why. I had ahout 300 songs downloaded in that playlist. Is there a way to recover it? Or why I have lost my songs?
All my downloaded starred songs disappeared on my iPod. I do not know why. I had ahout 300 songs downloaded in that playlist. Is there a way to recover it? Or why I have lost my songs?
295 Views
0 replies
0 likes
I downloaded the spotify app then I subscribed premium on it. I downloaded many songs. My concern is that when it started updating or installing, its taking forever for it to finish..until now its installing and I wanted to re-install the app, howeve...
I downloaded the spotify app then I subscribed premium on it. I downloaded many songs. My concern is that when it started updating or installing, its taking forever for it to finish..until now its in...
Casual Listener
2412 Views
2 replies
0 likes
Hi, I recently downloaded my 'Weekly Playlist' but now another week has passed and so it was overwritten again.I still saved all the songs though...Can I find them again somewhere or are they gone forever? Unfortunately I didn't make a playlist…
Hi, I recently downloaded my 'Weekly Playlist' but now another week has passed and so it was overwritten again. I still saved all the songs though... Can I find them again somewhere or are they gon...
Community Legend
334 Views
1 replies
0 likes
Ive been in Japan for 3months and now im here in Philippines i cant log in to my spotify
Ive been in Japan for 3months and now im here in Philippines i cant log in to my spotify
Community Legend
378 Views
1 replies
0 likes
I saw many many people have this problem on different platforms, but there hasn't been a real solution as far I've seen it. iPhone 6 of my girlfriend works perfectly while on Wifi, on LTE spotify says: you're offline. Tried to reset, network reset, r...
I saw many many people have this problem on different platforms, but there hasn't been a real solution as far I've seen it. iPhone 6 of my girlfriend works perfectly while on Wifi, on LTE sp...
Regular
412 Views
2 replies
0 likes
Is it possible to scroll left in now playing? For example I'll listen to a few songs on radio and want to go back and thumbs up the ones I like, but I have to do it only with the song currently playing?
Is it possible to scroll left in now playing? For example I'll listen to a few songs on radio and want to go back and thumbs up the ones I like, but I have to do it only with the song currently playi...
341 Views
0 replies
0 likes
I updated to The newest version of Spotify a couple of days ago. My friends showed me this cool new feater were You could Add songs and playlist thru your camera, just scanning a code. But i does not have this feater! I dont know Why, because i have ...
I updated to The newest version of Spotify a couple of days ago. My friends showed me this cool new feater were You could Add songs and playlist thru your camera, just scanning a code. But i does not...
Spotify Star
9359 Views
1 replies
0 likes
Hi!Just went from a Galaxy S7 to a IPhone 7 plus and i keep having problems with sorting my playlists. As standard they are sortet as custom but i want them sortet to recently added so i change them. But they keep changing back... any ideas? On my S7...
Hi! Just went from a Galaxy S7 to a IPhone 7 plus and i keep having problems with sorting my playlists. As standard they are sortet as custom but i want them sortet to recently added so i change t...
396 Views
0 replies
0 likes
I still keep a "Starred" playlist on my spotify account, and I add to it frequently. I keep the whole thing downloaded, and started having an issue about 1 - 1.5 years ago where the application simply refuses to play some specific songs. My playlist ...
I still keep a "Starred" playlist on my spotify account, and I add to it frequently. I keep the whole thing downloaded, and started having an issue about 1 - 1.5 years ago where the application ...
Newbie
1115 Views
1 replies
1 likes
Hi,I have a problem that when I shuffle my playlist, I often find songs I never listen to anymore. There is maybe 5-600 songs in the playlist.It is way to cumbersome to start looking through all those songs to find the one I want to delete.Is there a...
Hi, I have a problem that when I shuffle my playlist, I often find songs I never listen to anymore. There is maybe 5-600 songs in the playlist. It is way to cumbersome to start looking through all ...
Spotify Star
1109 Views
3 replies
0 likes
