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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36750 Views

40 replies

10 likes

  • 36750 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102092 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1283 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298836 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125670 Views

19 replies

38 likes

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  • 19 replies
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Cancel my premium

Hi i am a premium user of sportify and i want to cancell my monthly charge that mean want to cancel my premium how can i do that plz help my ac is damon6400-hk

Newbie

Hi i am a premium user of sportify and i want to cancell my monthly charge that mean want to cancel my premium how can i do that plz help my ac is damon6400-hk

csilgom

Newbie

671 Views

2 replies

0 likes

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  • 2 replies
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Why can't I find my daily mix on the mobile app?

I can find it on desktop, but it is nowhere to be found on the ios app. I've already looked in both the library and the radio section but it's just not there. The only way I can access it on mobile is if I've played it on desktop, and then look at re...

Casual Listener

I can find it on desktop, but it is nowhere to be found on the ios app. I've already looked in both the library and the radio section but it's just not there. The only way I can access it on mobile i...

soulstresshippy

Newbie

1746 Views

1 replies

0 likes

  • 1746 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't let me play select songs

Whenever I click on a song (I have premium btw) it won't let me play it. (This only happens with a few songs )

Newbie

Whenever I click on a song (I have premium btw) it won't let me play it. (This only happens with a few songs )

ZullyB

Roadie

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
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Songs Playlist

Why is it shuffle playing when I never clicked shuffle play. I click a specific song and it just shuffles the songs after that. I don't understand why or how to fix it and I'd like some help.

Newbie

Why is it shuffle playing when I never clicked shuffle play. I click a specific song and it just shuffles the songs after that. I don't understand why or how to fix it and I'd like some help.

287 Views

0 replies

0 likes

  • 287 Views
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Fui cobrado em R$10 ao me inscrever no premium para universitário

Ao me inscrever no premium para universitários, fui cobrado em R$10 no momento da inscrição.Já sou premium normal, pago mensalmente o valor comum, e não concordei com esta cobrança.Além disso, gostaria de confirmar que agora terei o desconto para uni...

Newbie

Ao me inscrever no premium para universitários, fui cobrado em R$10 no momento da inscrição. Já sou premium normal, pago mensalmente o valor comum, e não concordei com esta cobrança. Além disso, go...

Bittencourt

Spotify Star

554 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Login Issue

I click on sign in and input in the info. Error message says I've already created an account with this email. I'm not on signup, I'm on login

Newbie

I click on sign in and input in the info. Error message says I've already created an account with this email. I'm not on signup, I'm on login

aroze123

Casual Listener

1070 Views

2 replies

0 likes

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Kc Rebell Ak Ausserkontrolle probleme

Guten Tag liebe Musikfans!Ich habe mit meinem Schwager mir spotify Family gehollt. Es läuft aus seinen namen und Adresse (England). Nun bin ich als teil der Familie eingeschrieben und kann mir musik anhören, aber nicht alle! Mir ist es bei Raf, Ak Au...

Casual Listener

Guten Tag liebe Musikfans! Ich habe mit meinem Schwager mir spotify Family gehollt. Es läuft aus seinen namen und Adresse (England). Nun bin ich als teil der Familie eingeschrieben und kann mir mu...

Maxim

Spotify Star

1065 Views

3 replies

0 likes

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  • 3 replies
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I have lost all my offline starred songs playlist on my 4th Gen iPod

All my downloaded starred songs disappeared on my iPod. I do not know why. I had ahout 300 songs downloaded in that playlist. Is there a way to recover it? Or why I have lost my songs?

Newbie

All my downloaded starred songs disappeared on my iPod. I do not know why. I had ahout 300 songs downloaded in that playlist. Is there a way to recover it? Or why I have lost my songs?

302 Views

0 replies

0 likes

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My spotify app takes a very long time in (installing/updating?) :(

I downloaded the spotify app then I subscribed premium on it. I downloaded many songs. My concern is that when it started updating or installing, its taking forever for it to finish..until now its installing and I wanted to re-install the app, howeve...

Casual Listener

I downloaded the spotify app then I subscribed premium on it. I downloaded many songs. My concern is that when it started updating or installing, its taking forever for it to finish..until now its in...

belleisme

Casual Listener

2432 Views

2 replies

0 likes

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  • 2 replies
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Saving Songs Weekly Playlist

Hi, I recently downloaded my 'Weekly Playlist' but now another week has passed and so it was overwritten again.I still saved all the songs though...Can I find them again somewhere or are they gone forever? Unfortunately I didn't make a playlist…

Newbie

Hi, I recently downloaded my 'Weekly Playlist' but now another week has passed and so it was overwritten again. I still saved all the songs though... Can I find them again somewhere or are they gon...

Jiana

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

iPhone 6 doesn't stream over LTE

I saw many many people have this problem on different platforms, but there hasn't been a real solution as far I've seen it. iPhone 6 of my girlfriend works perfectly while on Wifi, on LTE spotify says: you're offline. Tried to reset, network reset, r...

Regular

I saw many many people have this problem on different platforms, but there hasn't been a real solution as far I've seen it.   iPhone 6 of my girlfriend works perfectly while on Wifi, on LTE sp...

1285559434

Regular

439 Views

2 replies

0 likes

  • 439 Views
  • 2 replies
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Scrolling in now playing

Is it possible to scroll left in now playing? For example I'll listen to a few songs on radio and want to go back and thumbs up the ones I like, but I have to do it only with the song currently playing?

Newbie

Is it possible to scroll left in now playing? For example I'll listen to a few songs on radio and want to go back and thumbs up the ones I like, but I have to do it only with the song currently playi...

353 Views

0 replies

0 likes

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Solved!! Qr codes does not show, or camera fuction does not show.

I updated to The newest version of Spotify a couple of days ago. My friends showed me this cool new feater were You could Add songs and playlist thru your camera, just scanning a code. But i does not have this feater! I dont know Why, because i have ...

Newbie

I updated to The newest version of Spotify a couple of days ago. My friends showed me this cool new feater were You could Add songs and playlist thru your camera, just scanning a code. But i does not...

Maxim

Spotify Star

9403 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist won't sort

Hi!Just went from a Galaxy S7 to a IPhone 7 plus and i keep having problems with sorting my playlists. As standard they are sortet as custom but i want them sortet to recently added so i change them. But they keep changing back... any ideas? On my S7...

Regular

Hi! Just went from a Galaxy S7 to a IPhone 7 plus and i keep having problems with sorting my playlists. As standard they are sortet as custom but i want them sortet to recently added so i change t...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
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Spotify won't play some songs, chosen at random.

I still keep a "Starred" playlist on my spotify account, and I add to it frequently. I keep the whole thing downloaded, and started having an issue about 1 - 1.5 years ago where the application simply refuses to play some specific songs. My playlist ...

Visitor

I still keep a "Starred" playlist on my spotify account, and I add to it frequently. I keep the whole thing downloaded, and started having an issue about 1 - 1.5 years ago where the application ...

cindybata

Newbie

1132 Views

1 replies

1 likes

Broken song
Broken songs
bug
  • 1132 Views
  • 1 replies
  • 1 likes

Solved!! How to delete songs from playlist from song screen?

Hi,I have a problem that when I shuffle my playlist, I often find songs I never listen to anymore. There is maybe 5-600 songs in the playlist.It is way to cumbersome to start looking through all those songs to find the one I want to delete.Is there a...

Casual Listener

Hi, I have a problem that when I shuffle my playlist, I often find songs I never listen to anymore. There is maybe 5-600 songs in the playlist. It is way to cumbersome to start looking through all ...

MattSuda

Spotify Star

1122 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Shuffle on Carplay

I'm a non premium user and for some reason the playlists wont start in shuffle mode, it will only play the songs in the order added to the playlist which is annoying! if i get out my phone and hit shuffle then connect it up to carplay (Mercedes) it w...

Casual Listener

I'm a non premium user and for some reason the playlists wont start in shuffle mode, it will only play the songs in the order added to the playlist which is annoying!   if i get out my phone a...

SJM2016

Casual Listener

3627 Views

2 replies

0 likes

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  • 2 replies
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App randomly switches from my playlist to random foreign language playlist

Often when I'm listening to Spotify on my phone (iPhone 7), I have this problem: I am listening to a playlist that I have created, and it will switch mid song to a random foreign language (I think it's Korean?) playlist. This is driving me nuts, espe...

Casual Listener

Often when I'm listening to Spotify on my phone (iPhone 7), I have this problem:   I am listening to a playlist that I have created, and it will switch mid song to a random foreign language (I...

JaimeNicole54

Casual Listener

755 Views

3 replies

2 likes

  • 755 Views
  • 3 replies
  • 2 likes

Problems installing Spotify on new iPhone 6S

Hi! I do not succeed in installing Spotify on my new iPhone 6S. I have Spotify Premium (Family). I have also had Spotify installed on my old iPhone 4 and my iPad. I've deleted it from these two other units, thinking that that would interfere (althoug...

Casual Listener

Hi!   I do not succeed in installing Spotify on my new iPhone 6S. I have Spotify Premium (Family). I have also had Spotify installed on my old iPhone 4 and my iPad. I've deleted it from these ...

ant0n1

Roadie

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes