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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29494 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94203 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

959 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293477 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123565 Views

19 replies

38 likes

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  • 19 replies
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Shuffle on Carplay

I'm a non premium user and for some reason the playlists wont start in shuffle mode, it will only play the songs in the order added to the playlist which is annoying! if i get out my phone and hit shuffle then connect it up to carplay (Mercedes) it w...

Casual Listener

I'm a non premium user and for some reason the playlists wont start in shuffle mode, it will only play the songs in the order added to the playlist which is annoying!   if i get out my phone a...

SJM2016

Casual Listener

3567 Views

2 replies

0 likes

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App randomly switches from my playlist to random foreign language playlist

Often when I'm listening to Spotify on my phone (iPhone 7), I have this problem: I am listening to a playlist that I have created, and it will switch mid song to a random foreign language (I think it's Korean?) playlist. This is driving me nuts, espe...

Casual Listener

Often when I'm listening to Spotify on my phone (iPhone 7), I have this problem:   I am listening to a playlist that I have created, and it will switch mid song to a random foreign language (I...

JaimeNicole54

Casual Listener

726 Views

3 replies

2 likes

  • 726 Views
  • 3 replies
  • 2 likes

Problems installing Spotify on new iPhone 6S

Hi! I do not succeed in installing Spotify on my new iPhone 6S. I have Spotify Premium (Family). I have also had Spotify installed on my old iPhone 4 and my iPad. I've deleted it from these two other units, thinking that that would interfere (althoug...

Casual Listener

Hi!   I do not succeed in installing Spotify on my new iPhone 6S. I have Spotify Premium (Family). I have also had Spotify installed on my old iPhone 4 and my iPad. I've deleted it from these ...

ant0n1

Roadie

738 Views

3 replies

0 likes

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Solved!! Can play from my list but not browse, says there is no internet connection, which we know is false

This is the same issue for both of our IOS devices. We can stream, play online, shop and just about everything but get Spotify to function fully. We've re-down loaded ap's for both devices, reset our connections and both devices. With no luck what so...

Casual Listener

This is the same issue for both of our IOS devices. We can stream, play online, shop and just about everything but get Spotify to function fully. We've re-down loaded ap's for both devices, reset our...

Resin

Casual Listener

928 Views

5 replies

0 likes

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  • 5 replies
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My Daily Mix

I'm listening to one of the 'My Daily Mix' lists on my iphone and it will play the first few songs then go back to the beginning. Then it'll start playing each song twice in a row. When I go farther down and the list and select a song to play it'll p...

Newbie

I'm listening to one of the 'My Daily Mix' lists on my iphone and it will play the first few songs then go back to the beginning. Then it'll start playing each song twice in a row. When I go farther ...

309 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

New phone, having Spotify issues

On my old phone, whenever I would add music to playlists they would automatically be added to the list of all songs in my library. With my new phone, my song list looks way off and any new songs I add to playlists are not being added to my song list....

Casual Listener

On my old phone, whenever I would add music to playlists they would automatically be added to the list of all songs in my library. With my new phone, my song list looks way off and any new songs I ad...

jnorris170

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
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Recommended music

Ever since I updated the app it won't play any of the music on my playlist, it strictly plays recommended music. How can I get it to stop?

Newbie

Ever since I updated the app it won't play any of the music on my playlist, it strictly plays recommended music. How can I get it to stop?

user-removed

Not applicable

445 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Randomly Stops Playing Between Tracks

Occasionally Spotify will stop playing a song when there's only a couple of seconds left. The player doesn't automatically play the next song and I need to skip forward. I've noticed some songs I stream from my playlists always have the issues. Other...

Casual Listener

Occasionally Spotify will stop playing a song when there's only a couple of seconds left. The player doesn't automatically play the next song and I need to skip forward. I've noticed some songs I str...

miketse12

Casual Listener

1584 Views

6 replies

0 likes

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iPhone app doesn't work

Brief description of the issue:I have a family account used by two people. The application works fine in mac, but it does not in our iPhones. Even if I can play my playlists and albums, I can't access the home, explore, search and radio tabs. It happ...

Visitor

Brief description of the issue: I have a family account used by two people. The application works fine in mac, but it does not in our iPhones. Even if I can play my playlists and albums, I can't acc...

popip

Newbie

484 Views

1 replies

0 likes

iOS
iphone
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Solved!! downloading spotify for ios 6.1.6

is there any way to download Spotify on ios 6.1.6 whenever I try to install it says it's only available for ios 8 and then doesn't appear in my purchased any help would be appreciated.

Regular

is there any way to download Spotify on ios 6.1.6 whenever I try to install it says it's only available for ios 8 and then doesn't appear in my purchased any help would be appreciated.  &nb...

hamish132

Regular

16209 Views

2 replies

0 likes

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Controles com vida prória no Iphone 5S

Estou tendo problemas com o aplicativo do Spotify no Iphone. De uns dias pra cá, quando eu abro o aplicativo e bloqueio a tela, ele pausa as músicas, retrocede, pula, dá play de novo, e mais um monte de coisas, sem que eu esteja controlando pelo fone...

Newbie

Estou tendo problemas com o aplicativo do Spotify no Iphone. De uns dias pra cá, quando eu abro o aplicativo e bloqueio a tela, ele pausa as músicas, retrocede, pula, dá play de novo, e mais um monte...

252 Views

0 replies

0 likes

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NO OPTION TO CONNECT SOUNDHOUND TO SPOTIFY (IOS)

Hi. I have a question, I do not have any option to connect soundhound to spotify and also, there is no pop up or anything that will let me connect spotify to soundhound. Please help me..

Casual Listener

Hi. I have a question, I do not have any option to connect soundhound to spotify and also, there is no pop up or anything that will let me connect spotify to soundhound. Please help me..

673 Views

0 replies

2 likes

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Solved!! Clear search history...

Hello there! I´d like to know how to clear search results on Iphone App. I just can´t find this option anymore. I´m using version 3.4.0 Thanks

Music Fan

  Hello there!   I´d like to know how to clear search results on Iphone App. I just can´t find this option anymore. I´m using version 3.4.0     Thanks    

joannepeng

Casual Listener

45205 Views

3 replies

0 likes

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  • 3 replies
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Spotify destroying my battery

This is absolutely ridiculous. A music player in "offline" mode and with background refresh turned off has slashed 80% of the battery on my new iPhone 7 (new in January) within 6 hours while on wifi. Phone gets disturbingly hot as well. Been doing th...

Newbie

This is absolutely ridiculous. A music player in "offline" mode and with background refresh turned off has slashed 80% of the battery on my new iPhone 7 (new in January) within 6 hours while on wifi....

simoon7

Casual Listener

1406 Views

6 replies

3 likes

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  • 3 likes

Re: Spotify on iphone

Have an apple 6s...how do I get the tracks from an album that I've "saved to my library" to play in the order shown on album, instead of being "shuffled" all the time - or is that just the way it is w/Spotify. This DOESN'T happen when I use my phone ...

Newbie

Have an apple 6s...how do I get the tracks from an album that I've "saved to my library" to play in the order shown on album, instead of being "shuffled" all the time - or is that just the way it is ...

Jacob

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Downloading music from desktop to iPhone

HeyI want to listen to music that isn't on Spotify so I downloaded the MP3 file online on my desktop and tried to sync a Spotify playlist to my iPhone but it isn't downloading or playing the music on my iPhone, but it does play on the desktop.Help?

Casual Listener

Hey I want to listen to music that isn't on Spotify so I downloaded the MP3 file online on my desktop and tried to sync a Spotify playlist to my iPhone but it isn't downloading or playing the music ...

Jacob

Community Legend

796 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

music stops plying at the end of each song

i am listen to my music but at the end of each song it stops. the only way for me to get to the next song is to hit the skip botton. why is this happening?

Casual Listener

i am listen to my music but at the end of each song it stops.  the only way for me to get to the next song is to hit the skip botton.  why is this happening?

kipnosky

Music Fan

421 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

how to change playlist cover

with this new update i can't seem to find where i can change the cover of my playlist. Help please?

Newbie

with this new update i can't seem to find where i can change the cover of my playlist. Help please? 

jnorris170

Community Legend

3227 Views

1 replies

0 likes

  • 3227 Views
  • 1 replies
  • 0 likes

Solved!! Annoying "Cellular Data is Turned Off for Spotify"

This is SUPER ANNOYING!!!! I'm a Premium member and it's the most annoying thing ever. Just because I don't let Spotify use cellular data, EVERYTIME i launch Spotify on my iPhone (even when connected to WiFi) there comes the annoying message that "Ce...

Newbie

This is SUPER ANNOYING!!!!    I'm a Premium member and it's the most annoying thing ever. Just because I don't let Spotify use cellular data, EVERYTIME i launch Spotify on my iPhone (...

rw_too

Newbie

56160 Views

11 replies

4 likes

  • 56160 Views
  • 11 replies
  • 4 likes

Some songs will stop playing after a few seconds and will not restart

Some songs on my account will only play for a few seconds (11 to be exact) and then will completely stop. The songs will not play ever again if they are cut short. My music plays with no issues on my PC and also worked when my boyfriend logged into m...

Casual Listener

Some songs on my account will only play for a few seconds (11 to be exact) and then will completely stop. The songs will not play ever again if they are cut short. My music plays with no issues on my...

annaben777

Casual Listener

702 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes