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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246367 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131514 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3325 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309894 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133551 Views

19 replies

38 likes

  • 133551 Views
  • 19 replies
  • 38 likes

Offline/downloaded tracks no longer playable, nor when searching

I have a significant amount of offline tracks and playlists that are no longer playable in my iPhone 5s. I don't play them on any other device or computer. What gives? I even tried searching for one of the song to see if it'll play while in the searc...

Casual Listener

I have a significant amount of offline tracks and playlists that are no longer playable in my iPhone 5s. I don't play them on any other device or computer. What gives? I even tried searching for one ...

Jainresn

Newbie

1934 Views

6 replies

0 likes

file intact
no sound
unplayable
  • 1934 Views
  • 6 replies
  • 0 likes

How to get songs offline on a device but not on another linked with the account ?

Hello i got a problem , i want to download song on my ipad (get them in offline mode) but i also got an iphone linked with my account and every offline song on the ipad are also offline on the iPhone, and i want to get them offline only on the iPad. ...

Newbie

Hello i got a problem , i want to download song on my ipad (get them in offline mode) but i also got an iphone linked with my account and every offline song on the ipad are also offline on the iPhone...

391 Views

0 replies

0 likes

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Local file not appearing

I have a huge issue with Spotify right now. I am on a macbook pro and iphone 7. First, a local file that I wanted to add today does not appear no matter what I've done. I didn't have a problem with other local files. I've: 1. changed networks2. resta...

Newbie

I have a huge issue with Spotify right now. I am on a macbook pro and iphone 7.    First, a local file that I wanted to add today does not appear no matter what I've done. I didn't have a...

507 Views

0 replies

1 likes

  • 507 Views
  • 0 replies
  • 1 likes

Do not play song

So I accidentally clicked the button that told Spotify to unfollow or do not play a certain song/artist... how do I undo this?

Newbie

So I accidentally clicked the button that told Spotify to unfollow or do not play a certain song/artist... how do I undo this?

detective889

Roadie

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded (offline) songs won't play

Hello community, I have a custom playlist, which I made 'Available offline', but when I turn the internet connection off the song on the list won't play. I chose the song an then there is no sound and the time of the song stays 0:00. I have no idea w...

Casual Listener

Hello community,   I have a custom playlist, which I made 'Available offline', but when I turn the internet connection off the song on the list won't play. I chose the song an then there is no...

drenselimi

Casual Listener

690 Views

2 replies

0 likes

iOS
iphone
  • 690 Views
  • 2 replies
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Playlist not sorting "recently added" correctly

When sorting the playlist with "recently added" the sorting wont sort correctly.I have noticed that some of the songs missing date for when they where added. I suspect that this is what makes the sorting not working. They appear at the top when sorti...

Newbie

When sorting the playlist with "recently added" the sorting wont sort correctly. I have noticed that some of the songs missing date for when they where added. I suspect that this is what makes the s...

640 Views

0 replies

1 likes

  • 640 Views
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  • 1 likes

Solved!! Stupid shuffle button

No matter what I do can't turn off Shuffle button

Newbie

No matter what I do can't turn off Shuffle button😡

ChetBakerfield

Newbie

1184 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Logging in via Facebook

Cannot access Spotify app even though fb confmirmed. Also log in via Spotify account still no access?

Visitor

Cannot access Spotify app even though fb confmirmed. Also log in via Spotify account still no access?

MonicaM_Bogota

Roadie

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
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Superuser Contribution A song doesn't appears to me

I can not hear the song Sweatpants in my account, all my friends can do it except me. I love this song!! (Sweatpants by Childihs Gambino)

Newbie

I can not hear the song Sweatpants in my account, all my friends can do it except me. I love this song!! (Sweatpants by Childihs Gambino)

Mara_F

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
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Superuser Contribution Music doesn't play on iPhone6

I have spotify on my iPad and iPhone6. They both worked well. But now, on my iPhone, numbers don't play, while on iPad they do. Only when I keep my finger on the number I hear the music, just somewhere in the middle of the track.What somehow seems to...

Newbie

I have spotify on my iPad and iPhone6. They both worked well. But now, on my iPhone, numbers don't play, while on iPad they do. Only when I keep my finger on the number I hear the music, just somewhe...

Mara_F

Roadie

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
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Superuser Contribution Songs wont play past a few seconds.

I primarily use spotify to listen to music on my phone. For the past month or so, whenever I attempt to play a song that is not downloaded onto my phone, it will play for a few seconds and then stop playing entirely. I have noticed that this happens ...

Newbie

I primarily use spotify to  listen to music on my phone. For the past month or so, whenever I attempt to play a song that is not downloaded onto my phone, it will play for a few seconds and then...

Mara_F

Roadie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
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No files when plugging into head unit

Hi All, I'm getting a 'no files' message on my JVC car stereo. I'm using an IPod touch hard wired. Never had a problem until the last update - can anyone help? Many thanks.

Newbie

Hi All, I'm getting a 'no files' message on my JVC car stereo. I'm using an IPod touch hard wired. Never had a problem until the last update - can anyone help? Many thanks.

290 Views

0 replies

0 likes

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Control of iOS app via car system

HelloI am enquiry if anybody has any ideas on this one.I have a IPod Running the Spotify app in a Renault running RLink 2 whic is an android based system, connected via USB.The Rlink plays the songs quite happily but you cannot see playlists or songs...

Newbie

Hello I am enquiry if anybody has any ideas on this one. I have a IPod Running the Spotify app in a Renault running RLink 2 whic is an android based system, connected via USB. The Rlink plays th...

443 Views

0 replies

0 likes

  • 443 Views
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Wont download

So I tried to download Spotify but the download icon don't move and the app don't pop up on the screen wtd

Newbie

So I tried to download Spotify but the download icon don't move and the app don't pop up on the screen wtd

detective889

Roadie

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Music plays when on the phone

When I am listening to Spotify and the phone rings the music will stop. When I answer the phone a few seconds after the music will start again and play over the top of the person talking. Does anyone else have this issue and know how to stop this fro...

Newbie

When I am listening to Spotify and the phone rings the music will stop. When I answer the phone a few seconds after the music will start again and play over the top of the person talking. Does anyone...

400 Views

0 replies

0 likes

  • 400 Views
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Spotify free on iOS won't let me skip songs?

Ive had Spotify for a while now and it seems that after this new update, I am not getting my 6 skips? Every time I open the app (hours, even days after closing it), it does not reset my six skips and doesn't let me skip any song stating that this is ...

Newbie

Ive had Spotify for a while now and it seems that after this new update, I am not getting my 6 skips? Every time I open the app (hours, even days after closing it), it does not reset my six skips and...

983 Views

0 replies

0 likes

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Solved!! Deleting albums

I'm on spotify on my I phone 4, I want to delete albums in one go without having to delete song by song, can I do this? Thanks

Newbie

I'm on spotify on my I phone 4, I want to delete albums in one go without having to delete song by song, can I do this? Thanks

pjack

Newbie

37615 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Unable to log into spotify app on iphone or ipad. But, no prob logging in to web

I have tried everything - reseting password,, re loading app, restarting phone. I either get error code 404 or I am told it is incorrect password. Yet when I log into spotify on the web (not using app) I get in no problem.Thanks in advance if someone...

Casual Listener

I have tried everything - reseting password,, re loading app, restarting phone. I either get error code 404 or I am told it is incorrect password. Yet when I log into spotify on the web (not using ap...

mattdesmondo1

Newbie

26918 Views

11 replies

1 likes

  • 26918 Views
  • 11 replies
  • 1 likes

Every 2 minutes skips on iPhone 6

Listening to podcast, and every (approx) 2 min, Spotify skips to a next track. Argh!!

Newbie

Listening to podcast, and every (approx) 2 min, Spotify skips to a next track. Argh!!

428 Views

0 replies

0 likes

  • 428 Views
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  • 0 likes

the app on my iphone won't let me log in.

Spoiler (Highlight to read) When i try to log in, I get a message saying " you've already created an account with this email address" I'm not trying to create another one, I just want to log in. I should also mention i just got added to a family plan...

Newbie

  When i try to log in, I get a message saying " you've already created an account with this email address" I'm not trying to create another one, I just want to log in. I should ...

Maxim

Spotify Star

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes