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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232451 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114030 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2292 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303903 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129632 Views

19 replies

38 likes

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  • 19 replies
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Some songs wont play or download iOS

Some songs when i click on them will only play for about 7-8 seconds then just stop, and if i try to add them to a playlist they wont download it will just have the spinning icon saying its downloading but will sit there like that for hours. It has o...

Newbie

Some songs when i click on them will only play for about 7-8 seconds then just stop, and if i try to add them to a playlist they wont download it will just have the spinning icon saying its downloadi...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
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Solved!! iCloud is backing up Offline songs. HELP!

Hey all, I have to assume this is the same for everyone. iCloud on my iPhone is backing up all of my OFFLINE songs. Why? There is no reason to. They will always be available for download if I get a new phone. Just flip a switch in the app and it's do...

Casual Listener

Hey all,   I have to assume this is the same for everyone. iCloud on my iPhone is backing up all of my OFFLINE songs. Why? There is no reason to. They will always be available for download if ...

GCLaredo207

Casual Listener

11258 Views

2 replies

0 likes

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iPhone 4 terrible slow after last update

Hi, I got old iPhone 4 with only spotify on it to use in my car, I have all my lists synced so no streaming.But after the last update, it's totally srewed, really slow, when I open a song and "open the song" from bar bellow it glitches. When I fast f...

Regular

Hi,   I got old iPhone 4 with only spotify on it to use in my car, I have all my lists synced so no streaming. But after the last update, it's totally srewed, really slow, when I open a song ...

LeanderZoet

Regular

1650 Views

7 replies

0 likes

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  • 7 replies
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How to download the playlist for offline use without FOLLOWING it on spotify?

Everytime I download a playlist I automatically start following that playlist. I don't want to do that because then I have to many playlists showing up and it's confusing and if I unfollow the playlist on my Mac, then it is automatically removed from...

Newbie

Everytime I download a playlist I automatically start following that playlist. I don't want to do that because then I have to many playlists showing up and it's confusing and if I unfollow the playli...

Hubo

Community Legend

2373 Views

1 replies

0 likes

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  • 1 replies
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Solved!! My Top Tracks of 2016 Playlist

I had the pop up this morning asking to see the "top tracks" playlists. I selected the one for Canada but now I want to see what mine is, does anyone know how to actually find this playlist again? I can't seem to see it anywhere...

Visitor

I had the pop up this morning asking to see the "top tracks" playlists. I selected the one for Canada but now I want to see what mine is, does anyone know how to actually find this playlist again? I ...

Matthewshaw955

Roadie

52398 Views

19 replies

0 likes

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  • 19 replies
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Iphone6 - Can't skip songs using steering wheel or center stack buttons

I just got a new GMC Terrain and tried to play Spotify. It would play, but when I pressed the "Next" button on my steering wheel, center stack, and touchscreen, the song would not skip to the next. I tried the same thing with Apple Music and the butt...

Regular

I just got a new GMC Terrain and tried to play Spotify.  It would play, but when I pressed the "Next" button on my steering wheel, center stack, and touchscreen, the song would not skip to the n...

kipley1110

Regular

5253 Views

11 replies

1 likes

  • 5253 Views
  • 11 replies
  • 1 likes

Solved!! Songs disappearing in playlists

Hi, I'm actually getting really tired of using Spotify since music keep on disappearing. It was only from my most used playlist, but now -all- of the songs in a recently put together playlist I realised was gone. I know they were there yesterday, and...

Regular

Hi, I'm actually getting really tired of using Spotify since music keep on disappearing. It was only from my most used playlist, but now -all- of the songs in a recently put together playlist I reali...

Thisisemilie

Regular

800 Views

2 replies

0 likes

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Solved!! Spotify free on mobile - Taiwan

It's now free for everyone to use Spotify in your mobile devices?! What the hack?! I can't use it because I live in Taiwan?! It's NOT FREE AT ALL!

Casual Listener

It's now free for everyone to use Spotify in your mobile devices?! What the hack?! I can't use it because I live in Taiwan?! It's NOT FREE AT ALL!  

Rickywu

Casual Listener

1731 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

High pitch noise?

When listening to music, a high pitch sound beeps non stop. It sounds like a smoke alarm and is so loud it's borderline painful. Anyone else know anything about this ? How do I fix this?

Newbie

When listening to music, a high pitch sound beeps non stop. It sounds like a smoke alarm and is so loud it's borderline painful. Anyone else know anything about this ? How do I fix this?

Jacob

Community Legend

1092 Views

1 replies

2 likes

  • 1092 Views
  • 1 replies
  • 2 likes

How to change the playlist from car steering wheel control??

I can't seem to figure out how to change the playlist on the iOS spotify app using just the steering wheel controls. The button I would normally use seems to fast-forward the music instead. Seems odd.

Newbie

I can't seem to figure out how to change the playlist on the iOS spotify app using just the steering wheel controls. The button I would normally use seems to fast-forward the music instead. Seems odd.

polygon_hero

Casual Listener

1397 Views

2 replies

0 likes

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Cancel my premium

Hi i am a premium user of sportify and i want to cancell my monthly charge that mean want to cancel my premium how can i do that plz help my ac is damon6400-hk

Newbie

Hi i am a premium user of sportify and i want to cancell my monthly charge that mean want to cancel my premium how can i do that plz help my ac is damon6400-hk

csilgom

Newbie

684 Views

2 replies

0 likes

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  • 2 replies
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Why can't I find my daily mix on the mobile app?

I can find it on desktop, but it is nowhere to be found on the ios app. I've already looked in both the library and the radio section but it's just not there. The only way I can access it on mobile is if I've played it on desktop, and then look at re...

Casual Listener

I can find it on desktop, but it is nowhere to be found on the ios app. I've already looked in both the library and the radio section but it's just not there. The only way I can access it on mobile i...

soulstresshippy

Newbie

1762 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Won't let me play select songs

Whenever I click on a song (I have premium btw) it won't let me play it. (This only happens with a few songs )

Newbie

Whenever I click on a song (I have premium btw) it won't let me play it. (This only happens with a few songs )

ZullyB

Roadie

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Songs Playlist

Why is it shuffle playing when I never clicked shuffle play. I click a specific song and it just shuffles the songs after that. I don't understand why or how to fix it and I'd like some help.

Newbie

Why is it shuffle playing when I never clicked shuffle play. I click a specific song and it just shuffles the songs after that. I don't understand why or how to fix it and I'd like some help.

302 Views

0 replies

0 likes

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Fui cobrado em R$10 ao me inscrever no premium para universitário

Ao me inscrever no premium para universitários, fui cobrado em R$10 no momento da inscrição.Já sou premium normal, pago mensalmente o valor comum, e não concordei com esta cobrança.Além disso, gostaria de confirmar que agora terei o desconto para uni...

Newbie

Ao me inscrever no premium para universitários, fui cobrado em R$10 no momento da inscrição. Já sou premium normal, pago mensalmente o valor comum, e não concordei com esta cobrança. Além disso, go...

Bittencourt

Spotify Star

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
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Solved!! Login Issue

I click on sign in and input in the info. Error message says I've already created an account with this email. I'm not on signup, I'm on login

Newbie

I click on sign in and input in the info. Error message says I've already created an account with this email. I'm not on signup, I'm on login

aroze123

Casual Listener

1104 Views

2 replies

0 likes

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Kc Rebell Ak Ausserkontrolle probleme

Guten Tag liebe Musikfans!Ich habe mit meinem Schwager mir spotify Family gehollt. Es läuft aus seinen namen und Adresse (England). Nun bin ich als teil der Familie eingeschrieben und kann mir musik anhören, aber nicht alle! Mir ist es bei Raf, Ak Au...

Casual Listener

Guten Tag liebe Musikfans! Ich habe mit meinem Schwager mir spotify Family gehollt. Es läuft aus seinen namen und Adresse (England). Nun bin ich als teil der Familie eingeschrieben und kann mir mu...

Maxim

Spotify Star

1107 Views

3 replies

0 likes

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  • 3 replies
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I have lost all my offline starred songs playlist on my 4th Gen iPod

All my downloaded starred songs disappeared on my iPod. I do not know why. I had ahout 300 songs downloaded in that playlist. Is there a way to recover it? Or why I have lost my songs?

Newbie

All my downloaded starred songs disappeared on my iPod. I do not know why. I had ahout 300 songs downloaded in that playlist. Is there a way to recover it? Or why I have lost my songs?

311 Views

0 replies

0 likes

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My spotify app takes a very long time in (installing/updating?) :(

I downloaded the spotify app then I subscribed premium on it. I downloaded many songs. My concern is that when it started updating or installing, its taking forever for it to finish..until now its installing and I wanted to re-install the app, howeve...

Casual Listener

I downloaded the spotify app then I subscribed premium on it. I downloaded many songs. My concern is that when it started updating or installing, its taking forever for it to finish..until now its in...

belleisme

Casual Listener

2461 Views

2 replies

0 likes

  • 2461 Views
  • 2 replies
  • 0 likes