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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35960 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101282 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1249 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298176 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125450 Views

19 replies

38 likes

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Recommended music

Ever since I updated the app it won't play any of the music on my playlist, it strictly plays recommended music. How can I get it to stop?

Newbie

Ever since I updated the app it won't play any of the music on my playlist, it strictly plays recommended music. How can I get it to stop?

user-removed

Not applicable

453 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Randomly Stops Playing Between Tracks

Occasionally Spotify will stop playing a song when there's only a couple of seconds left. The player doesn't automatically play the next song and I need to skip forward. I've noticed some songs I stream from my playlists always have the issues. Other...

Casual Listener

Occasionally Spotify will stop playing a song when there's only a couple of seconds left. The player doesn't automatically play the next song and I need to skip forward. I've noticed some songs I str...

miketse12

Casual Listener

1618 Views

6 replies

0 likes

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iPhone app doesn't work

Brief description of the issue:I have a family account used by two people. The application works fine in mac, but it does not in our iPhones. Even if I can play my playlists and albums, I can't access the home, explore, search and radio tabs. It happ...

Visitor

Brief description of the issue: I have a family account used by two people. The application works fine in mac, but it does not in our iPhones. Even if I can play my playlists and albums, I can't acc...

popip

Newbie

492 Views

1 replies

0 likes

iOS
iphone
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Solved!! downloading spotify for ios 6.1.6

is there any way to download Spotify on ios 6.1.6 whenever I try to install it says it's only available for ios 8 and then doesn't appear in my purchased any help would be appreciated.

Regular

is there any way to download Spotify on ios 6.1.6 whenever I try to install it says it's only available for ios 8 and then doesn't appear in my purchased any help would be appreciated.  &nb...

hamish132

Regular

16236 Views

2 replies

0 likes

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Controles com vida prória no Iphone 5S

Estou tendo problemas com o aplicativo do Spotify no Iphone. De uns dias pra cá, quando eu abro o aplicativo e bloqueio a tela, ele pausa as músicas, retrocede, pula, dá play de novo, e mais um monte de coisas, sem que eu esteja controlando pelo fone...

Newbie

Estou tendo problemas com o aplicativo do Spotify no Iphone. De uns dias pra cá, quando eu abro o aplicativo e bloqueio a tela, ele pausa as músicas, retrocede, pula, dá play de novo, e mais um monte...

257 Views

0 replies

0 likes

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  • 0 likes

NO OPTION TO CONNECT SOUNDHOUND TO SPOTIFY (IOS)

Hi. I have a question, I do not have any option to connect soundhound to spotify and also, there is no pop up or anything that will let me connect spotify to soundhound. Please help me..

Casual Listener

Hi. I have a question, I do not have any option to connect soundhound to spotify and also, there is no pop up or anything that will let me connect spotify to soundhound. Please help me..

690 Views

0 replies

2 likes

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Solved!! Clear search history...

Hello there! I´d like to know how to clear search results on Iphone App. I just can´t find this option anymore. I´m using version 3.4.0 Thanks

Music Fan

  Hello there!   I´d like to know how to clear search results on Iphone App. I just can´t find this option anymore. I´m using version 3.4.0     Thanks    

joannepeng

Casual Listener

45296 Views

3 replies

0 likes

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Spotify destroying my battery

This is absolutely ridiculous. A music player in "offline" mode and with background refresh turned off has slashed 80% of the battery on my new iPhone 7 (new in January) within 6 hours while on wifi. Phone gets disturbingly hot as well. Been doing th...

Newbie

This is absolutely ridiculous. A music player in "offline" mode and with background refresh turned off has slashed 80% of the battery on my new iPhone 7 (new in January) within 6 hours while on wifi....

simoon7

Casual Listener

1469 Views

6 replies

3 likes

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  • 6 replies
  • 3 likes

Re: Spotify on iphone

Have an apple 6s...how do I get the tracks from an album that I've "saved to my library" to play in the order shown on album, instead of being "shuffled" all the time - or is that just the way it is w/Spotify. This DOESN'T happen when I use my phone ...

Newbie

Have an apple 6s...how do I get the tracks from an album that I've "saved to my library" to play in the order shown on album, instead of being "shuffled" all the time - or is that just the way it is ...

Jacob

Community Legend

327 Views

1 replies

0 likes

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Downloading music from desktop to iPhone

HeyI want to listen to music that isn't on Spotify so I downloaded the MP3 file online on my desktop and tried to sync a Spotify playlist to my iPhone but it isn't downloading or playing the music on my iPhone, but it does play on the desktop.Help?

Casual Listener

Hey I want to listen to music that isn't on Spotify so I downloaded the MP3 file online on my desktop and tried to sync a Spotify playlist to my iPhone but it isn't downloading or playing the music ...

Jacob

Community Legend

799 Views

3 replies

0 likes

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  • 0 likes

music stops plying at the end of each song

i am listen to my music but at the end of each song it stops. the only way for me to get to the next song is to hit the skip botton. why is this happening?

Casual Listener

i am listen to my music but at the end of each song it stops.  the only way for me to get to the next song is to hit the skip botton.  why is this happening?

kipnosky

Music Fan

432 Views

1 replies

0 likes

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how to change playlist cover

with this new update i can't seem to find where i can change the cover of my playlist. Help please?

Newbie

with this new update i can't seem to find where i can change the cover of my playlist. Help please? 

jnorris170

Community Legend

3245 Views

1 replies

0 likes

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Solved!! Annoying "Cellular Data is Turned Off for Spotify"

This is SUPER ANNOYING!!!! I'm a Premium member and it's the most annoying thing ever. Just because I don't let Spotify use cellular data, EVERYTIME i launch Spotify on my iPhone (even when connected to WiFi) there comes the annoying message that "Ce...

Newbie

This is SUPER ANNOYING!!!!    I'm a Premium member and it's the most annoying thing ever. Just because I don't let Spotify use cellular data, EVERYTIME i launch Spotify on my iPhone (...

rw_too

Newbie

56365 Views

11 replies

4 likes

  • 56365 Views
  • 11 replies
  • 4 likes

Some songs will stop playing after a few seconds and will not restart

Some songs on my account will only play for a few seconds (11 to be exact) and then will completely stop. The songs will not play ever again if they are cut short. My music plays with no issues on my PC and also worked when my boyfriend logged into m...

Casual Listener

Some songs on my account will only play for a few seconds (11 to be exact) and then will completely stop. The songs will not play ever again if they are cut short. My music plays with no issues on my...

annaben777

Casual Listener

724 Views

2 replies

0 likes

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pc/iphone

a reproduçao da musica para a cada faixa e no conputador pede pra reiniciar a cada minuto o primeiro problema e no iphone 4 e o segundo problema esta acontecendo no conputador da lg por favor me ajudem A music playback for a band and not a connector ...

Newbie

a reproduçao da musica para a cada faixa  e no conputador pede pra reiniciar a cada minuto o primeiro problema e no iphone  4 e o segundo problema esta acontecendo no conputador da lg por f...

281 Views

0 replies

0 likes

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Solved!! Crappy suggested tracks

I don't listen to mainstream music so I am fed up with Spotify interrupting my chosen album with top 40 hits from massive artists. I just had 5 in a row so I ran out of skips immediately. How can you justify this? Im trying to help smaller artists by...

Newbie

I don't listen to mainstream music so I am fed up with Spotify interrupting my chosen album with top 40 hits from massive artists. I just had 5 in a row so I ran out of skips immediately. How can you...

HunterCurtis

Newbie

668 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Pay Spotify with itunes

Hallo Spotify-Community I would like to know if i can buy spotify Premium with my Itunes account ??? And if....how?Please answer

Casual Listener

Hallo Spotify-Community 🙂 I would like to know if i can buy spotify Premium with my Itunes account ??? And if....how? Please answer

Ellieh

Newbie

19265 Views

13 replies

8 likes

  • 19265 Views
  • 13 replies
  • 8 likes

Playlist recover

How do I recover my playlist, I really need it back. I tried recovering it from the web browser it says error.

Newbie

How do I recover my playlist, I really need it back. I tried recovering it from the web browser it says error.

gsoul3

Gig Goer

499 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs Missing

Hi!I love Spotify, but I've encountered an issue kinda annoying.When I use Spotify, my phone gets really hot, which causes it to restart or to kill the app after certain use time. The issue is: sometimes it makes the app log out. So when I open the a...

Gig Goer

Hi! I love Spotify, but I've encountered an issue kinda annoying. When I use Spotify, my phone gets really hot, which causes it to restart or to kill the app after certain use time. The issue is: s...

estebanGramaj0

Gig Goer

730 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! App frozen

1. I have a iPhone 5s2. Spotify app is dark/black and cant be open or deleted.3. Therfore I cant use it nor reinstall it, since I cant delete it.

Casual Listener

1. I have a iPhone 5s 2. Spotify app is dark/black and cant be open or deleted. 3. Therfore I cant use it nor reinstall it, since I cant delete it.

Pratisk

Casual Listener

2342 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes