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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28707 Views

40 replies

9 likes

  • 28707 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93604 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

933 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293190 Views

60 replies

15 likes

  • 293190 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123419 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Cannot play music on Spotify free

I cancelled my premium subscription not so long ago and since then I have not been able to play ANY music at all on Spotify iOS app online or offline.Can anyone help me with this?

Newbie

I cancelled my premium subscription not so long ago and since then I have not been able to play ANY music at all on Spotify iOS app online or offline. Can anyone help me with this? 🙂

299 Views

0 replies

0 likes

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  • 0 replies
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All playlists gone on iPhone and songs from the last months gone from "songs"

Hey! Yesterday all my music disappeared from spotify on my iPhone, there wasn't any updates to neither my iOS nor spotify. I only had three playlists, none of which I had made; two spanish top lists (I'm from Norway, so not something I listen to, rea...

Newbie

Hey!   Yesterday all my music disappeared from spotify on my iPhone, there wasn't any updates to neither my iOS nor spotify. I only had three playlists, none of which I had made; two spanish t...

Hubo

Community Legend

591 Views

3 replies

0 likes

  • 591 Views
  • 3 replies
  • 0 likes

The Release Radar playlist won't play any songs from it. All other playlists work perfectly fine.

Get on my Spotify on my phone and try to play my release radar playlist and nothing happens. Click a song and it won't play. Click shuffle and nothing. I can play other playlists. I can play songs that are on the playlist but have to search them indi...

Casual Listener

Get on my Spotify on my phone and try to play my release radar playlist and nothing happens. Click a song and it won't play. Click shuffle and nothing. I can play other playlists. I can play songs th...

aersoy

Newbie

1127 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Automatic "DJ mode" in Spotify playlist

I've noticed that sometimes when I listen to the "Electro Workout" Spotify playlist, tracks won't just play from start to finish. Instead, a 4:00 track will start in the middle (e.g. the 1:00 mark) in a way that connects to the previous track, and th...

Casual Listener

I've noticed that sometimes when I listen to the "Electro Workout" Spotify playlist, tracks won't just play from start to finish. Instead, a 4:00 track will start in the middle (e.g. the 1:00 ma...

A-A-Ron305

Casual Listener

3232 Views

2 replies

4 likes

  • 3232 Views
  • 2 replies
  • 4 likes

Use Spotify on iPhone without the app

I can't download tja Spotify app atm, CSN I listen to Spotify in anyway on My phone without the app?

Newbie

I can't download tja Spotify app atm, CSN I listen to Spotify in anyway on My phone without the app?

Warden64

Newbie

2400 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPad 1st Gen

I have a 1st Generation iPad with Spotify on it, will I be able to download my playlists? Wanted to check before I start the process and then get disappointed because it's too old. Thanks!

Newbie

I have a 1st Generation iPad with Spotify on it, will I be able to download my playlists? Wanted to check before I start the process and then get disappointed because it's too old. Thanks!

Maxim

Spotify Star

998 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Premium showing up on laptop but not iPod app

Every three months I get a Spotify Premium gift card so my acount can be renewed. I've never had a problme with this until now- the premium account shows up on my chromebook but not my iPod. I have made sure I am logged into the same account, I have ...

Casual Listener

Every three months I get a Spotify Premium gift card so my acount can be renewed. I've never had a problme with this until now- the premium account shows up on my chromebook but not my iPod. I have m...

Maxim

Spotify Star

553 Views

3 replies

0 likes

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Superuser Contribution songs in my playlist end without going to the next song

So when I'm randonly listening to songs on my playlist, there is always one song that won't start by itself and won't go to the next song after playing.

Regular

So when I'm randonly listening to songs on my playlist, there is always one song that won't start by itself and won't go to the next song after playing.

ZullyB

Roadie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Download Musics are not playing on offline mode

I have a Spotify Premium Family account over 7 months now. On my account, when I "turn on" the offline mode several musics do not play, even being downloaded, and another ones play normally (around 3-4 musics). When I "turn off" the offline mode they...

Newbie

I have a Spotify Premium Family account over 7 months now. On my account, when I "turn on" the offline mode several musics do not play, even being downloaded, and another ones play normally (around 3...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Can't view the followers of specific people?

Hey! I'm relatively new to the Spotify community and recently ran into a certain issue. I like to view who people are following and who is following them, but that feature only seems available for some accounts, not all. I was wondering if this is so...

Casual Listener

Hey! I'm relatively new to the Spotify community and recently ran into a certain issue. I like to view who people are following and who is following them, but that feature only seems available for so...

Maxim

Spotify Star

1025 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Message Inbox icon missing

I am no longer able to access my messages on my iphone mobile app. Anyone have this issue?

Casual Listener

I am no longer able to access my messages on my iphone mobile app.  Anyone have this issue? 

Hubo

Community Legend

62864 Views

53 replies

6 likes

  • 62864 Views
  • 53 replies
  • 6 likes

Having problems right now

I can hear 5 or 6 seconds and then a break for more than 30 sec.. and so on... Are you having streaming problems right now ?

Gig Goer

I can hear 5 or 6 seconds and then a break for more than 30 sec.. and so on... Are you having streaming problems right now ?

Hubo

Community Legend

878 Views

3 replies

0 likes

  • 878 Views
  • 3 replies
  • 0 likes

Superuser Contribution App for iPhone 7

I can't start the app after I update it.I have never had this problem befor. I tried to delet the app and download it again but it won't start.

Casual Listener

I can't start the app after I update it. I have never had this problem befor. I tried to delet the app and download it again but it won't start.

Elinlarsson8

Casual Listener

448 Views

2 replies

0 likes

  • 448 Views
  • 2 replies
  • 0 likes

Spotify defaults to "Repeat One" upon startup on iPhone 7/Ford Fiesta

Whenever I plug in my USB to my Fiesta and iPhone to start the music, it automatically turns off shuffle and turns on "Repeat One" for whichever song I select/the song I previously listened to before closing my Spotify app. Usually, when I click on U...

Casual Listener

Whenever I plug in my USB to my Fiesta and iPhone to start the music, it automatically turns off shuffle and turns on "Repeat One" for whichever song I select/the song I previously listened to before...

742 Views

0 replies

3 likes

  • 742 Views
  • 0 replies
  • 3 likes

carplay does not seem to be able to play all songs of a playlist folder

On the iphone or desktop I can play all songs in playlist folder. in carplay and using spotify as a source on my Kenwood DNX893s there is no option to do that. thanks

Casual Listener

On the iphone or desktop I can play all songs in playlist folder. in carplay and using spotify as a source on my Kenwood DNX893s there is no option to do that.   thanks

rcasey4488

Casual Listener

1809 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Search function not working for iOS app

When I search for an artist, the list populates, however when I make a selection I'm treated to a blank screen. Every time.By the way thanks for making me jump through **bleep**ing hoops just to get a problem resolved, why can't I contact "tech suppo...

Casual Listener

When I search for an artist, the list populates, however when I make a selection I'm treated to a blank screen. Every time. By the way thanks for making me jump through **bleep**ing hoops just to ...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

iPhone battery goes down really fast and heats up when playing from saved songs

I'm using the latest version of Spotify and iOS. I also use bluetooth headphones and play offline.First I thought it was a problem with my phone, but I've tried restoring my phone, and the battery still goes down.Also, I was playing music through a p...

Casual Listener

I'm using the latest version of Spotify and iOS. I also use bluetooth headphones and play offline. First I thought it was a problem with my phone, but I've tried restoring my phone, and the battery ...

savagepopkov

Casual Listener

1007 Views

2 replies

0 likes

  • 1007 Views
  • 2 replies
  • 0 likes

Spotify with Phillips Fidelio DS3000

I want a dock speakers station Fidelio DS3000.It is possible to play spotify on this?Thanks in advance

Newbie

I want a dock speakers station Fidelio DS3000. It is possible to play spotify on this? Thanks in advance

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
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Solved!! Cannot log-in, iphone 7, IOS 10.3.2, spotify premium, will not send password link even tho I know pw

After downloading IOS 10.3.2 on iphone 7, spotify premium will not accept my login. Tried username with and w/o email. Tried deleting and reloading spotify from iphone. Tried disconnecting iphone app but now cannot reconnect it because I cannot login...

Casual Listener

After downloading IOS 10.3.2 on iphone 7, spotify premium will not accept my login. Tried username with and w/o email. Tried deleting and reloading spotify from iphone. Tried disconnecting iphon...

csaligman

Casual Listener

1002 Views

1 replies

0 likes

  • 1002 Views
  • 1 replies
  • 0 likes

Volume control when connected via Amazon Firestick

I cannot contol the volume of any song when my device is connected via Amazon Firestick from iPhone 6s.

Newbie

I cannot contol the volume of any song when my device is connected via Amazon Firestick from iPhone 6s.

vazap

Newbie

7499 Views

1 replies

0 likes

  • 7499 Views
  • 1 replies
  • 0 likes