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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237235 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118485 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2691 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305409 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130749 Views

19 replies

38 likes

  • 130749 Views
  • 19 replies
  • 38 likes

Spotify (ver 8.4.0) is causing severe battery drain and overhea of Iphone 7+ (running iOS 10.3.1)

My only solution thus far has been to operate my Spotify app in 'offline' mode. I've noticed that when I do that my battery doesn't drain and phone isn't a scorching 'lava rock.' Curious how Spotify will fix this and when...also how the overheating o...

Newbie

My only solution thus far has been to operate my Spotify app in 'offline' mode. I've noticed that when I do that my battery doesn't drain and phone isn't a scorching 'lava rock.'   Curious ...

smh6986

Casual Listener

2701 Views

5 replies

1 likes

battery
iOS 10
iphone 7
Overheating
Spotify version 8.4.0
  • 2701 Views
  • 5 replies
  • 1 likes

Behind the lyrics doesn't work

HiI'm listing music and I wanted you to enable behind the lyrics but it doesn't work, I've tried all, can someone help me please

Newbie

Hi I'm listing music and I wanted you to enable behind the lyrics but it doesn't work, I've tried all, can someone help me please

leahmandviwala

Casual Listener

776 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify won't log in on new Iphone 7

Hi there, I've just got the Iphone 7 and transferred in the data from the Iphone 6 to it. Now when I try to log in using Facebook or regular username and password it just keeps loading but never opens. The screen goes black and when I get back to it ...

Newbie

Hi there,   I've just got the Iphone 7 and transferred in the data from the Iphone 6 to it. Now when I try to log in using Facebook or regular username and password it just keeps loading but n...

457 Views

0 replies

0 likes

  • 457 Views
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Downloading albums

Hi, I'm confused about downloading and saving ? How do I download an album such that it doesn't just put all the album tracks in the 'songs' catergory amongst individual songs I've collected ? I want the album downloaded and separate from everything ...

Casual Listener

Hi, I'm confused about downloading and saving ? How do I download an album such that it doesn't just put all the album tracks in the 'songs' catergory amongst individual songs I've collected ? I want...

Ml22-1

Casual Listener

798 Views

4 replies

1 likes

  • 798 Views
  • 4 replies
  • 1 likes

How to remove device from Spotify Connect

So. I was at my aunt's place and I connected to their Bose Sountouch and today i realize that over my 4G network from my house I can play music to their speaker. Does anyone know how to remove it? I've already tried doing the log out from everywhere ...

Newbie

So. I was at my aunt's place and I connected to their Bose Sountouch and today i realize that over my 4G network from my house I can play music to their speaker. Does anyone know how to remove it? I'...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
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Extended menu interface bug

Every time I want to use the extended menu for a song (three dots ) i get this search tip, the problem is that I can't cancel it or remove it and I can only use or click the space inside the square.MexicoUsing iPhone 5 10.3.2 (latest)Spotify build 8....

Newbie

Every time I want to use the extended menu for a song (three dots ) i get this search tip, the problem is that I can't cancel it or remove it and I can only use or click the space inside the square. ...

itu_

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Touch Preview Not Working on 6s

I recently bought a iPhone 6s Plus and cannot get the touch preview to work. I hold it down and the 'bar' comes up but no music/preview of music plays. How do I fix it?

Newbie

 I recently bought a iPhone 6s Plus and cannot get the touch preview to work. I hold it down and the 'bar' comes up but no music/preview of music plays. How do I fix it?

Antonio089

Music Fan

1780 Views

2 replies

1 likes

  • 1780 Views
  • 2 replies
  • 1 likes

Can't like songs in Daily Mix

When I try to like a song in my daily mixes it's okay for a while but after some time (let's say 1-2 hours) when I go back to the song it's not liked anymore. I'm using the latest version of Spotify in an iPhone 6S.

Visitor

When I try to like a song in my daily mixes it's okay for a while but after some time (let's say 1-2 hours) when I go back to the song it's not liked anymore.  I'm using the latest version...

818 Views

0 replies

0 likes

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I've been charged for my spotify but can't access any of the premium content

So I'm kind of pissed. I'm on tour with my band and I subscribed to spotify premium so we can listen to music. Well my credit card has been charged and I still haven't been able to access any premium content, for the past 2 weeks. I did everything yo...

Regular

So I'm kind of pissed. I'm on tour with my band and I subscribed to spotify premium so we can listen to music. Well my credit card has been charged and I still haven't been able to access any premium...

osornios

Spotify Star

3175 Views

12 replies

2 likes

credit card was charged
Rip off
  • 3175 Views
  • 12 replies
  • 2 likes

Local Files not downloading on my iPhone 6S

Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone

Newbie

Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Download error

I have an iphone 6 and when I go to download a playlist its says "Download Error". Downloading has stopped because theres no space left on this device. How do I make room so I can avoid roaming / usage charges when not on my home or local wifi netwro...

Casual Listener

I have an iphone 6 and when I go to download a playlist its says "Download Error".  Downloading has stopped because theres no space left on this device.   How do I make room so I can avoi...

Seaop1

Newbie

2250 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Clear cache on iOS App

Hi,i've found many topics that related my trouble with my app on my iPhone.I'm un-syncing one playlist and not seeing a change in storage space. So, here the following details that you have asked : a. Your iOS device and iOS = iPhone 6 with iOS 9.2.1...

Casual Listener

Hi, i've found many topics that related my trouble with my app on my iPhone. I'm un-syncing one playlist and not seeing a change in storage space.   So, here the following det...

klfjsdlkjfsd

Music Fan

38353 Views

4 replies

9 likes

  • 38353 Views
  • 4 replies
  • 9 likes

Album images are distorted

Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This kinda sucks because I often share the image of my pla...

Newbie

Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This ki...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
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Solved!! Premium Not Working

Hi all, I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the app onto my iphone to put the premium to use. However, the a...

Casual Listener

Hi all,   I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the ...

iamandyhill

Community Legend

1001 Views

6 replies

1 likes

  • 1001 Views
  • 6 replies
  • 1 likes

Solved!! Album missing on iPhone - can play it on www

Hi all,What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone?Kind regards,Morten

Casual Listener

Hi all, What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone? Kind regards, Morten

jnorris170

Community Legend

1710 Views

5 replies

0 likes

  • 1710 Views
  • 5 replies
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main device

how do i make my iphone my main device and become able to select any song to listen to as apposed to my ipad which is now broken??? PLEASEEEEEE HELPPPP

Casual Listener

how do i make my iphone my main device and become able to select any song to listen to as apposed to my ipad which is now broken??? PLEASEEEEEE HELPPPP

iamandyhill

Community Legend

2376 Views

5 replies

0 likes

  • 2376 Views
  • 5 replies
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Premium not working

My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks

Visitor

My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks

joseph_k_hale

Newbie

1336 Views

2 replies

0 likes

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  • 2 replies
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Titles of Tracks Missing - Can't Click to Play

Very weird issue I'm having with only this album. It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs some titles go missing. This means that I can't click on t...

Regular

Very weird issue I'm having with only this album.  It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs ...

457 Views

0 replies

2 likes

  • 457 Views
  • 0 replies
  • 2 likes

Upgrading

I am having trouble upgrading it won't let me go to payment. What do I do?

Casual Listener

I am having trouble upgrading it won't let me go to payment. What do I do?

Maxim

Spotify Star

525 Views

3 replies

0 likes

  • 525 Views
  • 3 replies
  • 0 likes

Spotify premium not working

Hey guys, sorry for my English, I'm Italian.I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it says that my subscription is ok, but if i use the app i...

Casual Listener

Hey guys, sorry for my English, I'm Italian. I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it sa...

Keri2

Newbie

1253 Views

2 replies

0 likes

  • 1253 Views
  • 2 replies
  • 0 likes