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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35780 Views

40 replies

10 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101062 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1244 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298050 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125387 Views

19 replies

38 likes

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[BUG] Double "Recently Played"

In the "Home" tab i have a 2 "Recently Played" sections, one is the right one because it have my real recently played songs, the other one have the last recently played songs before my premium subscrition was expired (for what a remember) and also a ...

Regular

In the "Home" tab i have a 2 "Recently Played" sections, one is the right one because it have my real recently played songs, the other one have the last recently played songs before my premium subscr...

jacopoiuytr

Regular

382 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't reinstall

I unistall Spotify because it was not working and when I trying to reinstall it. It's says that it can't be downloaded. I have tried everything. Restart phone, sigh out in and out of App Store and nothing works.

Newbie

I unistall Spotify because it was not working and when I trying to reinstall it. It's says that it can't be downloaded. I have tried everything. Restart phone, sigh out in and out of App Store and no...

Tom

Community Legend

356 Views

1 replies

0 likes

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How can i move offline playstis from one account to an other?

I am wondering since i bought prenium account if i could move the playlist from one prenium account to an other non prenium one in the same phone? And to be able to listen to those tracks offline.

Newbie

I am wondering since i bought prenium account if i could move the playlist from one prenium account to an other non prenium one in the same phone?   And to be able to listen to those tracks of...

Tom

Community Legend

352 Views

1 replies

0 likes

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  • 1 replies
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Find songs played in "Winter Run" running playlist

Hello, How can I find the names of the songs played in the Spotify generated "Winter Run" running playlist on my iPhone? Sometimes I hear some great songs as I'm running and I try to remember the lyrics to look up the song after my run but often I fo...

Newbie

Hello,   How can I find the names of the songs played in the Spotify generated "Winter Run" running playlist on my iPhone?   Sometimes I hear some great songs as I'm running and I try t...

403 Views

0 replies

1 likes

  • 403 Views
  • 0 replies
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Cant log in on iOS app

I can log in on Safari but when I try to log in on iOS app it says wrong password or username.

Newbie

I can log in on Safari but when I try to log in on iOS app it says wrong password or username.

Maxim

Spotify Star

285 Views

1 replies

0 likes

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Can't play any of my downloaded songs

I'm all paid up but cannot play any of my saved songs, can't download, very frustrated

Newbie

I'm all paid up but cannot play any of my saved songs, can't download, very frustrated

281 Views

0 replies

0 likes

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Restoring Playlists

I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seemed to be restored but when I went on the Spotify ap...

Newbie

I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seem...

395 Views

0 replies

0 likes

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Keeps trying to play an ad

I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing but had no sound. I exited spotify, turned off and on my tv, restarted my phon...

Newbie

I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing  but had no sound. I e...

317 Views

0 replies

0 likes

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Can't connect ipod nano 5G to spotify

I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and nothing came up to reset my ipod. Any help appreciat...

Newbie

I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and n...

619 Views

0 replies

0 likes

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sync new phone

i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?

Newbie

i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?

359 Views

0 replies

0 likes

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I've paid but didn't get Premium

Hello!:)I am from Germany, sorry for my bad english My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it did'nt help. I did'n get an e-mail for confirmation, too.i...

Newbie

Hello!:) I am from Germany, sorry for my bad english 😄 My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it d...

Alvin9526

Newbie

462 Views

1 replies

2 likes

  • 462 Views
  • 1 replies
  • 2 likes

Can't use my premium in spotify!

I registered 2 days ago with premium in spotify, but I can't use it. But it deducted in my pre-paid load. What is the best solution that I can do? Thanks for the help in advance.

Newbie

I registered 2 days ago with premium in spotify, but I can't use it. But it deducted in my pre-paid load. What is the best solution that I can do? Thanks for the help in advance.

388 Views

0 replies

0 likes

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Where are my downloaded playlists ?

Hi ! First of all, i'm sorry for the poor english, not my native langage.Secondary, everything is in the title. I can't find the playlists i downloaded without browsing randomly the playlists until i see the downloaded logo. On my computer, this is n...

Newbie

Hi !  First of all, i'm sorry for the poor english, not my native langage. Secondary, everything is in the title. I can't find the playlists i downloaded without browsing randomly the play...

365 Views

0 replies

0 likes

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Solved!! Can't find Spotify Network, DNS problem

It's hard to believe that I have found so many posts on this issue, dating back years, and there's still no uniform solution?! Spotify has only worked on an LTE/4G connection the very first day I downloaded the premium trial and never again. I still ...

Casual Listener

It's hard to believe that I have found so many posts on this issue, dating back years, and there's still no uniform solution?! Spotify has only worked on an LTE/4G connection the very first day I dow...

kmagowan99

Newbie

46110 Views

7 replies

2 likes

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Downloaded songs

Hi. I have premium, and i download most of the songs to my iPhone with wifi. Still everytime i go on wifi, not all the songs are playable later when Im not on wifi. Its irritating that i cant play all the songs i've already downloaded and play it in ...

Newbie

Hi. I have premium, and i download most of the songs to my iPhone with wifi. Still everytime i go on wifi, not all the songs are playable later when Im not on wifi. Its irritating that i cant play al...

459 Views

0 replies

0 likes

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Cancelling Spotify premuim

Sportify just charged me 2 days ago and I want to cancell my spotify premuim. will I still be abe to use the premuim privilidges for what I have paid for? or can I cancell the whole thing and ask for a refund. Also, after cancelling, I would like to ...

Casual Listener

 Sportify just charged me 2 days ago and I want to cancell my spotify premuim. will I still be abe to use the premuim privilidges for what I have paid for? or can I cancell the whole thing ...

annaloke424

Casual Listener

407 Views

1 replies

0 likes

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Can't sync local files to iphone

I switched over from iTunes a few months ago and a large number of songs are not in Spotify's catalog so I've uploaded them with the Spotify local files option. They play fine on my computer but I can't get them to download offline or even be played ...

Newbie

I switched over from iTunes a few months ago and a large number of songs are not in Spotify's catalog so I've uploaded them with the Spotify local files option. They play fine on my computer but I ca...

395 Views

0 replies

0 likes

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Won't play a song on iphone

So I have spotify premium and all the songs play fine and in extreme and download fine too but I tried playing 1-800-273-8255 (a song) and it had the circle downloading logo for forever so i removed downloads from my phone and the song still wont pla...

Newbie

So I have spotify premium and all the songs play fine and in extreme and download fine too but I tried playing 1-800-273-8255 (a song) and it had the circle downloading logo for forever so i removed ...

452 Views

0 replies

0 likes

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Spotify in banner

Sorry if this is addressed elsewhere...So I seem to remember Spotify being able to be seen in banner, I.e. Being able to skip tracks and such while in another app... but now I can't seem to find an option to enable this... BTW I am on the iPhone 6 Pl...

Casual Listener

Sorry if this is addressed elsewhere...So I seem to remember Spotify being able to be seen in banner, I.e. Being able to skip tracks and such while in another app... but now I can't seem to find an o...

hmihaylov

Casual Listener

1013 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Playlists

I'm looking for this specific playlist called "{} -- Senior year 2k17" but I can't find it when I search for it. It's a public playlist and the user that created it isn't a premium account

Newbie

I'm looking for this specific playlist called "{🎓} -- Senior year 2k17" but I can't find it when I search for it. It's a public playlist and the user that created it isn't a premium account

user-removed

Not applicable

356 Views

1 replies

0 likes

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