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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28724 Views

40 replies

9 likes

  • 28724 Views
  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93637 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

934 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293199 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123425 Views

19 replies

38 likes

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  • 19 replies
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I am unable to follow a playlist

Hi Guys Wondering if anyone can help....long time premium spotify user. Live and working currently in the middle of nowhere Australia, so rarely have more than 1 bar of 3g. Whenever I go into town I download loads of music / playlists for offline use...

Newbie

Hi Guys   Wondering if anyone can help....long time premium spotify user.   Live and working currently in the middle of nowhere Australia, so rarely have more than 1 bar of 3g. Whenever...

russellquirk

Casual Listener

5185 Views

4 replies

1 likes

  • 5185 Views
  • 4 replies
  • 1 likes

How to delete downloaded songs

I need to delete downloaded songs since i have reached the limit for it. I have downloaded the songs from a playlist which is being updated often, since the song is not in the playlist how can I remove downloaded songs to make room for more songs to ...

Newbie

I need to delete downloaded songs since i have reached the limit for it. I have downloaded the songs from a playlist which is being updated often, since the song is not in the playlist how can I remo...

michaelaktas

Music Fan

1113 Views

2 replies

0 likes

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  • 2 replies
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Whole albums suddenly being unavailable.

Hello,I am currently watching some of my favourite albums disappearing from my Spotify. Still have albums listed with the songs I love I just can't play them. But I do get notices that the artist is still available on the radio feature. I've tried de...

Casual Listener

Hello, I am currently watching some of my favourite albums disappearing from my Spotify. Still have albums listed with the songs I love I just can't play them. But I do get notices that the artist...

Jacob

Community Legend

571 Views

3 replies

0 likes

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  • 3 replies
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Playlists stuck loading on ipod touch

I have an Ipod touch version 4.2.1 running Spotify for IOS4. It used to work fine. Then I had to reset the ipod touch and install spotify again. Now only 5 of all (100 or so) playlists are visible. The rest says loading. I have kept it runnning for d...

Newbie

I have an Ipod touch version 4.2.1 running Spotify for IOS4.   It used to work fine. Then I had to reset the ipod touch and install spotify again. Now only 5 of all (100 or so) playlists are...

Masterwayne2759

Casual Listener

476 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Have I been hacked?

When I try to play my Spotify premium, often my music stops and it flashes upsaying a different device named Yolanda is using it and the music changes. I also have another device called Ramon that seems to use it too. I've changed my password, but it...

Casual Listener

When I try to play my Spotify premium, often my music stops and it flashes up saying a different device named Yolanda is using it and the music changes. I also have another device called Ramon that ...

Melody

Spotify

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

[BUG] Double "Recently Played"

In the "Home" tab i have a 2 "Recently Played" sections, one is the right one because it have my real recently played songs, the other one have the last recently played songs before my premium subscrition was expired (for what a remember) and also a ...

Regular

In the "Home" tab i have a 2 "Recently Played" sections, one is the right one because it have my real recently played songs, the other one have the last recently played songs before my premium subscr...

jacopoiuytr

Regular

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Spotify won't reinstall

I unistall Spotify because it was not working and when I trying to reinstall it. It's says that it can't be downloaded. I have tried everything. Restart phone, sigh out in and out of App Store and nothing works.

Newbie

I unistall Spotify because it was not working and when I trying to reinstall it. It's says that it can't be downloaded. I have tried everything. Restart phone, sigh out in and out of App Store and no...

Tom

Community Legend

344 Views

1 replies

0 likes

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  • 1 replies
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How can i move offline playstis from one account to an other?

I am wondering since i bought prenium account if i could move the playlist from one prenium account to an other non prenium one in the same phone? And to be able to listen to those tracks offline.

Newbie

I am wondering since i bought prenium account if i could move the playlist from one prenium account to an other non prenium one in the same phone?   And to be able to listen to those tracks of...

Tom

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Find songs played in "Winter Run" running playlist

Hello, How can I find the names of the songs played in the Spotify generated "Winter Run" running playlist on my iPhone? Sometimes I hear some great songs as I'm running and I try to remember the lyrics to look up the song after my run but often I fo...

Newbie

Hello,   How can I find the names of the songs played in the Spotify generated "Winter Run" running playlist on my iPhone?   Sometimes I hear some great songs as I'm running and I try t...

395 Views

0 replies

1 likes

  • 395 Views
  • 0 replies
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Cant log in on iOS app

I can log in on Safari but when I try to log in on iOS app it says wrong password or username.

Newbie

I can log in on Safari but when I try to log in on iOS app it says wrong password or username.

Maxim

Spotify Star

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
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Can't play any of my downloaded songs

I'm all paid up but cannot play any of my saved songs, can't download, very frustrated

Newbie

I'm all paid up but cannot play any of my saved songs, can't download, very frustrated

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
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Restoring Playlists

I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seemed to be restored but when I went on the Spotify ap...

Newbie

I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seem...

389 Views

0 replies

0 likes

  • 389 Views
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Keeps trying to play an ad

I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing but had no sound. I exited spotify, turned off and on my tv, restarted my phon...

Newbie

I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing  but had no sound. I e...

310 Views

0 replies

0 likes

  • 310 Views
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Can't connect ipod nano 5G to spotify

I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and nothing came up to reset my ipod. Any help appreciat...

Newbie

I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and n...

610 Views

0 replies

0 likes

  • 610 Views
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sync new phone

i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?

Newbie

i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
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I've paid but didn't get Premium

Hello!:)I am from Germany, sorry for my bad english My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it did'nt help. I did'n get an e-mail for confirmation, too.i...

Newbie

Hello!:) I am from Germany, sorry for my bad english 😄 My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it d...

Alvin9526

Newbie

451 Views

1 replies

2 likes

  • 451 Views
  • 1 replies
  • 2 likes

Can't use my premium in spotify!

I registered 2 days ago with premium in spotify, but I can't use it. But it deducted in my pre-paid load. What is the best solution that I can do? Thanks for the help in advance.

Newbie

I registered 2 days ago with premium in spotify, but I can't use it. But it deducted in my pre-paid load. What is the best solution that I can do? Thanks for the help in advance.

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
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Where are my downloaded playlists ?

Hi ! First of all, i'm sorry for the poor english, not my native langage.Secondary, everything is in the title. I can't find the playlists i downloaded without browsing randomly the playlists until i see the downloaded logo. On my computer, this is n...

Newbie

Hi !  First of all, i'm sorry for the poor english, not my native langage. Secondary, everything is in the title. I can't find the playlists i downloaded without browsing randomly the play...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
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Solved!! Can't find Spotify Network, DNS problem

It's hard to believe that I have found so many posts on this issue, dating back years, and there's still no uniform solution?! Spotify has only worked on an LTE/4G connection the very first day I downloaded the premium trial and never again. I still ...

Casual Listener

It's hard to believe that I have found so many posts on this issue, dating back years, and there's still no uniform solution?! Spotify has only worked on an LTE/4G connection the very first day I dow...

kmagowan99

Newbie

45910 Views

7 replies

2 likes

  • 45910 Views
  • 7 replies
  • 2 likes

Downloaded songs

Hi. I have premium, and i download most of the songs to my iPhone with wifi. Still everytime i go on wifi, not all the songs are playable later when Im not on wifi. Its irritating that i cant play all the songs i've already downloaded and play it in ...

Newbie

Hi. I have premium, and i download most of the songs to my iPhone with wifi. Still everytime i go on wifi, not all the songs are playable later when Im not on wifi. Its irritating that i cant play al...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes