Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35788 Views

40 replies

10 likes

  • 35788 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101068 Views

115 replies

12 likes

Other
  • 101068 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1245 Views

0 replies

0 likes

iOS
  • 1245 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298053 Views

61 replies

16 likes

  • 298053 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125390 Views

19 replies

38 likes

  • 125390 Views
  • 19 replies
  • 38 likes

How do I get my Spotify music onto my new Iphone 6 plus?

I backed up everything to the cloud. My spotify music did not download. The spotify app on my new phone tells me I need a paid subscription. I already have a paid subscription. I connected to itunes and nothing happened. Can anyone tell me step by st...

Newbie

I backed up everything to the cloud.  My spotify music did not download.  The spotify app on my new phone tells me I need a paid subscription.  I already have a paid subscription. I co...

ApexOverload

Newbie

4066 Views

3 replies

0 likes

  • 4066 Views
  • 3 replies
  • 0 likes

iOS Spotify Cover Art on Android Wear 2.0

Hi. I waiting for update to Android Wear 2.0, but still Cover Art is not visible on my Moto 360 2. gen when i have paired Iphone 6S. When i pair Nexus 5X, there is cover art on my watch, when i play music. Please fix that. The second problem is after...

Newbie

Hi. I waiting for update to Android Wear 2.0, but still Cover Art is not visible on my Moto 360 2. gen when i have paired Iphone 6S. When i pair Nexus 5X, there is cover art on my watch, when i play ...

1122 Views

0 replies

1 likes

  • 1122 Views
  • 0 replies
  • 1 likes

view playlist / album art zooms in too far

I like to view album art a lot and have noticed when you tap the art - it inconsistenly zooms the image to either fit the width of the phone or it (unfavoribly) zooms too far and looks pixelated. The zooming happens with all playlist art and it'**ble...

Music Fan

I like to view album art a lot and have noticed when you tap the art - it inconsistenly zooms the image to either fit the width of the phone or it (unfavoribly) zooms too far and looks pixelated. The...

740 Views

0 replies

0 likes

  • 740 Views
  • 0 replies
  • 0 likes

Upgraded Phone, Premium Account Gone

I am paying for a premium account. I have been listening on an iPhone 6. I just purchased an iPhone 7 and downloaded Spotify. I signed in and I am being asked to sign up for a premium account (which I have) and none of my playlists are there. What gi...

Visitor

I am paying for a premium account. I have been listening on an iPhone 6. I just purchased an iPhone 7 and downloaded Spotify. I signed in and I am being asked to sign up for a premium account (which ...

iamandyhill

Community Legend

647 Views

5 replies

0 likes

  • 647 Views
  • 5 replies
  • 0 likes

Non Downloaded songs trying to play when offline

As the title says when I toggle to offline mode Spotify is still trying to play music not downloaded on my phone. I thought when I go offline it should only be playing music I've downloaded not everything saved to my library?Should also add that the ...

Newbie

As the title says when I toggle to offline mode Spotify is still trying to play music not downloaded on my phone. I thought when I go offline it should only be playing music I've downloaded not every...

439 Views

0 replies

3 likes

  • 439 Views
  • 0 replies
  • 3 likes

Help organize my stuff

I'm a new user. I don't understand Your Library. It contains all the stuff I've listened to or searched, but not the stuff I've decided to save. For example, the library in my house doesn't contain every book I've ever picked up. It only contains the...

Casual Listener

I'm a new user. I don't understand Your Library. It contains all the stuff I've listened to or searched, but not the stuff I've decided to save. For example, the library in my house doesn't contain e...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Duplicate listening.

Hi. Let's say I use Spotify to play music at a party, but I have to run out to by more party effects. But I don't want to miss what they are listening to. So I'm missing a function that lets me listen to same music as the party, just by "leaching on"...

Newbie

Hi. Let's say I use Spotify to play music at a party, but I have to run out to by more party effects. But I don't want to miss what they are listening to. So I'm missing a function that lets me liste...

286 Views

0 replies

1 likes

  • 286 Views
  • 0 replies
  • 1 likes

Superuser Contribution Phone Crashing from Spotify Use

My phone has been crashing and occasionally restarting when I play music using Spotify. The iOS on my 5s iphone is up to date. This is the second time that I've had to restore my phone within a week, and I've been told that it isn't a battery issue b...

Newbie

My phone has been crashing and occasionally restarting when I play music using Spotify.  The iOS on my 5s iphone is up to date.  This is the second time that I've had to restore my phone wi...

Melody

Spotify

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Solved!! IOS10 notification bubbles overlap - iPhone SE

Hi, The notification bubbles on the drop-down Notifications on IOS overlap one another. Some of the overlapped bubbles cannot be cleared and remain persistently on the list of notitfications.Other bubbles have disappeared when I dismissed the entire ...

Regular

Hi,   The notification bubbles on the drop-down Notifications on IOS overlap one another.   Some of the overlapped bubbles cannot be cleared and remain persistently on the list of notit...

Timsel

Newbie

7091 Views

8 replies

0 likes

  • 7091 Views
  • 8 replies
  • 0 likes

Can't get Local files to appear on iPhone

I'm having trouble getting my local files to appear on my iphone. I've done the whole creating a playlist with local files in them to dowload, but when I go to downlod them on to my iphone, some of the songs straight up don't appear?? They're not gre...

Newbie

I'm having trouble getting my local files to appear on my iphone. I've done the whole creating a playlist with local files in them to dowload, but when I go to downlod them on to my iphone, some of t...

CoryRoc

Newbie

601 Views

1 replies

1 likes

  • 601 Views
  • 1 replies
  • 1 likes

Premium

Ondanks premium nog steeds reclame

Visitor

Ondanks premium nog steeds reclame

hotnspicyyyyyy

Roadie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!! IPAD AND IPHONE NOT SYNCING

Hi all, New to this, am currently using the free 7 day premium trial and will sign up for premium. I have downloaded the app on both my Iphone 7 and my IPad air. Im downloading music using my IPAD as its much quicker over the wifi at work... but when...

Casual Listener

Hi all,   New to this, am currently using the free 7 day premium trial and will sign up for premium. I have downloaded the app on both my Iphone 7 and my IPad air. Im downloading music using m...

hotnspicyyyyyy

Roadie

5527 Views

3 replies

0 likes

  • 5527 Views
  • 3 replies
  • 0 likes

Solved!! "Available Offline" feature not working

My "available offline" feature is not working. A month ago, it worked quite smoothly when downloading a playlist to my iPhone. Now, after adding additional songs to my playlist, I am attempting to re-sync the playlist to my iPhone. After shifting the...

Newbie

My "available offline" feature is not working. A month ago, it worked quite smoothly when downloading a playlist to my iPhone. Now, after adding additional songs to my playlist, I am attempting to re...

Lucydavey45

Newbie

39439 Views

20 replies

3 likes

  • 39439 Views
  • 20 replies
  • 3 likes

Audi MMI inconsistent album art

Hello all, Having a bit of trouble here. This issue is for Audi MMI 2013 and newer. I have been noticing that Audi MMI inconsistently displays album art on screen. Sometimes album art displays, and sometimes the image on screen does not match album a...

Newbie

Hello all,   Having a bit of trouble here. This issue is for Audi MMI 2013 and newer. I have been noticing that Audi MMI inconsistently displays album art on screen. Sometimes album art...

GregZG

Newbie

3770 Views

3 replies

5 likes

  • 3770 Views
  • 3 replies
  • 5 likes

Random Play iOS

Randomplay is disable automaticly when you will continue your Playlist After a while since The Last Update, why?I must click again Every Time on Shuffle at my Playlist

Newbie

Randomplay is disable automaticly when you will continue your Playlist After a while since The Last Update, why? I must click again Every Time on Shuffle at my Playlist

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

I am unable to follow a playlist

Hi Guys Wondering if anyone can help....long time premium spotify user. Live and working currently in the middle of nowhere Australia, so rarely have more than 1 bar of 3g. Whenever I go into town I download loads of music / playlists for offline use...

Newbie

Hi Guys   Wondering if anyone can help....long time premium spotify user.   Live and working currently in the middle of nowhere Australia, so rarely have more than 1 bar of 3g. Whenever...

russellquirk

Casual Listener

5231 Views

4 replies

1 likes

  • 5231 Views
  • 4 replies
  • 1 likes

How to delete downloaded songs

I need to delete downloaded songs since i have reached the limit for it. I have downloaded the songs from a playlist which is being updated often, since the song is not in the playlist how can I remove downloaded songs to make room for more songs to ...

Newbie

I need to delete downloaded songs since i have reached the limit for it. I have downloaded the songs from a playlist which is being updated often, since the song is not in the playlist how can I remo...

michaelaktas

Music Fan

1129 Views

2 replies

0 likes

  • 1129 Views
  • 2 replies
  • 0 likes

Whole albums suddenly being unavailable.

Hello,I am currently watching some of my favourite albums disappearing from my Spotify. Still have albums listed with the songs I love I just can't play them. But I do get notices that the artist is still available on the radio feature. I've tried de...

Casual Listener

Hello, I am currently watching some of my favourite albums disappearing from my Spotify. Still have albums listed with the songs I love I just can't play them. But I do get notices that the artist...

Jacob

Community Legend

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Playlists stuck loading on ipod touch

I have an Ipod touch version 4.2.1 running Spotify for IOS4. It used to work fine. Then I had to reset the ipod touch and install spotify again. Now only 5 of all (100 or so) playlists are visible. The rest says loading. I have kept it runnning for d...

Newbie

I have an Ipod touch version 4.2.1 running Spotify for IOS4.   It used to work fine. Then I had to reset the ipod touch and install spotify again. Now only 5 of all (100 or so) playlists are...

Masterwayne2759

Casual Listener

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have I been hacked?

When I try to play my Spotify premium, often my music stops and it flashes upsaying a different device named Yolanda is using it and the music changes. I also have another device called Ramon that seems to use it too. I've changed my password, but it...

Casual Listener

When I try to play my Spotify premium, often my music stops and it flashes up saying a different device named Yolanda is using it and the music changes. I also have another device called Ramon that ...

Melody

Spotify

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes