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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43149 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108561 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1617 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301726 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127669 Views

19 replies

38 likes

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Solved!! Clear cache on iOS App

Hi,i've found many topics that related my trouble with my app on my iPhone.I'm un-syncing one playlist and not seeing a change in storage space. So, here the following details that you have asked : a. Your iOS device and iOS = iPhone 6 with iOS 9.2.1...

Casual Listener

Hi, i've found many topics that related my trouble with my app on my iPhone. I'm un-syncing one playlist and not seeing a change in storage space.   So, here the following det...

klfjsdlkjfsd

Music Fan

38010 Views

4 replies

9 likes

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Album images are distorted

Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This kinda sucks because I often share the image of my pla...

Newbie

Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This ki...

383 Views

0 replies

0 likes

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Solved!! Premium Not Working

Hi all, I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the app onto my iphone to put the premium to use. However, the a...

Casual Listener

Hi all,   I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the ...

iamandyhill

Community Legend

968 Views

6 replies

1 likes

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  • 1 likes

Solved!! Album missing on iPhone - can play it on www

Hi all,What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone?Kind regards,Morten

Casual Listener

Hi all, What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone? Kind regards, Morten

jnorris170

Community Legend

1687 Views

5 replies

0 likes

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main device

how do i make my iphone my main device and become able to select any song to listen to as apposed to my ipad which is now broken??? PLEASEEEEEE HELPPPP

Casual Listener

how do i make my iphone my main device and become able to select any song to listen to as apposed to my ipad which is now broken??? PLEASEEEEEE HELPPPP

iamandyhill

Community Legend

2343 Views

5 replies

0 likes

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Premium not working

My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks

Visitor

My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks

joseph_k_hale

Newbie

1308 Views

2 replies

0 likes

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Titles of Tracks Missing - Can't Click to Play

Very weird issue I'm having with only this album. It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs some titles go missing. This means that I can't click on t...

Regular

Very weird issue I'm having with only this album.  It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs ...

447 Views

0 replies

2 likes

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Upgrading

I am having trouble upgrading it won't let me go to payment. What do I do?

Casual Listener

I am having trouble upgrading it won't let me go to payment. What do I do?

Maxim

Spotify Star

501 Views

3 replies

0 likes

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Spotify premium not working

Hey guys, sorry for my English, I'm Italian.I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it says that my subscription is ok, but if i use the app i...

Casual Listener

Hey guys, sorry for my English, I'm Italian. I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it sa...

Keri2

Newbie

1239 Views

2 replies

0 likes

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Own playlists do not appear in "last played"

Hey guys,maybe one of you has ever experienced the same problem as I have and can help.After someone hacked into my account and deleted all my self created playlists, I changed my password and restored the playlists.But since that happened none of th...

Casual Listener

Hey guys, maybe one of you has ever experienced the same problem as I have and can help. After someone hacked into my account and deleted all my self created playlists, I changed my password and ...

Insbeans

Casual Listener

327 Views

1 replies

0 likes

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No Local Album Art

So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album art of the previous song. All the images used as a...

Newbie

So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album...

1098 Views

0 replies

4 likes

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My spotify wont play to my Pioneer Car player after recent update

Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appreciate for any help thanks...

Casual Listener

Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appr...

jrebollos

Newbie

1963 Views

5 replies

5 likes

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Spotify Public IP-Ranges

HiI would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them.Currently, my iPhone tries to connect on TCP/4070 at IP: 104.199.65.223. I can see that the Spotif...

Newbie

Hi I would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them. Currently, my iPhone tries to connect on TC...

cemakilli

Casual Listener

7601 Views

1 replies

1 likes

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Unwanted connections to other devices/cars driving by

The past week or so I've had a repeat issue while driving and streaming music through bluetooth to my car from my iPhone 6s (latest iOS updates). The music will stop, and the phone will say currently streaming to "Robbin's iPhone", or "Kyle's iPhone"...

Casual Listener

The past week or so I've had a repeat issue while driving and streaming music through bluetooth to my car from my iPhone 6s (latest iOS updates).  The music will stop, and the phone will sa...

matthewrochon

Casual Listener

2154 Views

2 replies

2 likes

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discover weekly won't refresh

I've had the same discover weekly playlist for two weeks.. I've tried logging in/out, deleting/reinstalling ios app, made sure I was following discover weekly, none of those things worked. I checked it on the app on my laptop and it was stale there, ...

Casual Listener

I've had the same discover weekly playlist for two weeks.. I've tried logging in/out, deleting/reinstalling ios app, made sure I was following discover weekly, none of those things worked. I checked ...

1159 Views

0 replies

1 likes

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Download Not possible ipod touch ios 6.1.6

Hello, with my iphone and spotify i can download with my premium Account Songs. With my ipod i cant download something there is no Button to download ( spotify Version 1.8.1.8) i cant get a newer Version because the ios is only6.1.6 and Apple dont Su...

Newbie

Hello, with my iphone and spotify i can download with my premium Account Songs. With my ipod i cant download something there is no Button to download ( spotify Version 1.8.1.8) i cant get a newer Ver...

Maxim

Spotify Star

5263 Views

1 replies

0 likes

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I forgot a song

I went to sleep listening to music one time. When I woke up this one song was playing, but at the time I was too tired and wasn't able to catch the name of it. I've tried to check the history on the desktop version of Spotify, but because I just down...

Visitor

I went to sleep listening to music one time. When I woke up this one song was playing, but at the time I was too tired and wasn't able to catch the name of it. I've tried to check the history on the ...

user-removed

Not applicable

3982 Views

3 replies

0 likes

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Volume problem on Iphone 7

When I run spotify in Background on Iphone 7, the volume control appears suddenly when I am using any app.. And it keeps showing all day long no matter what I am doing on Iphone.

Newbie

When I run spotify in Background on Iphone 7, the volume control appears suddenly when I am using any app.. And it keeps showing all day long no matter what I am doing on Iphone.

theviewer1985

Casual Listener

1892 Views

3 replies

1 likes

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How do I get my Spotify music onto my new Iphone 6 plus?

I backed up everything to the cloud. My spotify music did not download. The spotify app on my new phone tells me I need a paid subscription. I already have a paid subscription. I connected to itunes and nothing happened. Can anyone tell me step by st...

Newbie

I backed up everything to the cloud.  My spotify music did not download.  The spotify app on my new phone tells me I need a paid subscription.  I already have a paid subscription. I co...

ApexOverload

Newbie

4085 Views

3 replies

0 likes

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iOS Spotify Cover Art on Android Wear 2.0

Hi. I waiting for update to Android Wear 2.0, but still Cover Art is not visible on my Moto 360 2. gen when i have paired Iphone 6S. When i pair Nexus 5X, there is cover art on my watch, when i play music. Please fix that. The second problem is after...

Newbie

Hi. I waiting for update to Android Wear 2.0, but still Cover Art is not visible on my Moto 360 2. gen when i have paired Iphone 6S. When i pair Nexus 5X, there is cover art on my watch, when i play ...

1134 Views

0 replies

1 likes

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