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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43155 Views

43 replies

10 likes

  • 43155 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108570 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1619 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301732 Views

62 replies

16 likes

  • 301732 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127671 Views

19 replies

38 likes

  • 127671 Views
  • 19 replies
  • 38 likes

iTunes imports to MacBook Spotify, but not iPhone

Hello All, It seems that this is not a new issue ... but I'm seeking help. I have been able to import my iTunes folders to Spotify, and it works just fine on my MacBookPro laptop. But when I try to open those folders/files on my iPhone, some tracks h...

Regular

Hello All,   It seems that this is not a new issue ... but I'm seeking help. I have been able to import my iTunes folders to Spotify, and it works just fine on my MacBookPro laptop. But when I...

smtann13

Regular

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
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iphone music storage

Where on the spotify app can I find downloaded music storage utilization on my iphone 5s?Where on the spotify app on my iphone 5s do I find the setting for downloading music using cellular data? The info I find online on the website does not match wh...

Newbie

Where on the spotify app can I find downloaded music storage utilization on my iphone 5s? Where on the spotify app on my iphone 5s do I find the setting for downloading music using cellular data? Th...

399 Views

0 replies

0 likes

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Solved!! Volume Control w/Sonos

Ever since the last couple IOS updates, when controling the volume via Sonos, the slider speradically jumps up and down. All other music apps (Pandora, Amazon, etc.) via Sonos work as expected.

Casual Listener

Ever since the last couple IOS updates, when controling the volume via Sonos, the slider speradically jumps up and down. All other music apps (Pandora, Amazon, etc.) via Sonos work as expected. 

Helcat

Casual Listener

22372 Views

14 replies

3 likes

  • 22372 Views
  • 14 replies
  • 3 likes

Can't share songs to Twitter!

From the Spotify app on my iOS phone, used to be able to click Share, then Twitter, then all would see the song. Now when I do this, I get an error on twitter saying unable to send, saved to drafts. Please help!

Newbie

From the Spotify app on my iOS phone, used to be able to click Share, then Twitter, then all would see the song. Now when I do this, I get an error on twitter saying unable to send, saved to drafts. ...

695 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

ARCHIVOS LOCALES

mi problema es que no puedo reproducir las cancones descargadas por archivos locales en mi iphone, y haga lo que hga no se descargan en el, y no entiendo por que

Newbie

mi problema es que no puedo reproducir las cancones descargadas por archivos locales en mi iphone, y haga lo que hga no se descargan en el, y no entiendo por que 

408 Views

0 replies

0 likes

Mobile
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Play a playlist

I have a room with a plugged in ipad, that I want to play music from 24/7. It's connected to WiFi, and to speakers by cable. Is this possible?

Casual Listener

I have a room with a plugged in ipad, that I want to play music from 24/7. It's connected to WiFi, and to speakers by cable. Is this possible?

0rangeJuice

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Shuffle turns off on its own when I'm playing music

I have Spotify premium. Frequently when I'm playing my music on shuffle mode, out of nowhere I'll notice that the songs are playing sequentially. When I check, shuffle has turned off, and repeat playlist has turned on without me pressing either butto...

Newbie

I have Spotify premium. Frequently when I'm playing my music on shuffle mode, out of nowhere I'll notice that the songs are playing sequentially. When I check, shuffle has turned off, and repeat play...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Solved!! Spotify community

Is there a way to use Spotify community on the Spotify app?

Casual Listener

Is there a way to use Spotify community on the Spotify app?

Maxim

Spotify Star

525 Views

1 replies

0 likes

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  • 1 replies
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VPN, China?

Ok so I'm from Mexico and had my account based there, one month ago I cancel my account because I found a work opportunity in China and I've heard about the firewall and the Internet restrictions (that's why I decided to cancel my subscription), when...

Newbie

Ok so I'm from Mexico and had my account based there, one month ago I cancel my account because I found a work opportunity in China and I've heard about the firewall and the Internet restrictions (th...

Maxim

Spotify Star

880 Views

1 replies

0 likes

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  • 1 replies
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Spotify (ver 8.4.0) is causing severe battery drain and overhea of Iphone 7+ (running iOS 10.3.1)

My only solution thus far has been to operate my Spotify app in 'offline' mode. I've noticed that when I do that my battery doesn't drain and phone isn't a scorching 'lava rock.' Curious how Spotify will fix this and when...also how the overheating o...

Newbie

My only solution thus far has been to operate my Spotify app in 'offline' mode. I've noticed that when I do that my battery doesn't drain and phone isn't a scorching 'lava rock.'   Curious ...

smh6986

Casual Listener

2650 Views

5 replies

1 likes

battery
iOS 10
iphone 7
Overheating
Spotify version 8.4.0
  • 2650 Views
  • 5 replies
  • 1 likes

Behind the lyrics doesn't work

HiI'm listing music and I wanted you to enable behind the lyrics but it doesn't work, I've tried all, can someone help me please

Newbie

Hi I'm listing music and I wanted you to enable behind the lyrics but it doesn't work, I've tried all, can someone help me please

leahmandviwala

Casual Listener

757 Views

2 replies

0 likes

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  • 2 replies
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Spotify won't log in on new Iphone 7

Hi there, I've just got the Iphone 7 and transferred in the data from the Iphone 6 to it. Now when I try to log in using Facebook or regular username and password it just keeps loading but never opens. The screen goes black and when I get back to it ...

Newbie

Hi there,   I've just got the Iphone 7 and transferred in the data from the Iphone 6 to it. Now when I try to log in using Facebook or regular username and password it just keeps loading but n...

447 Views

0 replies

0 likes

  • 447 Views
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Downloading albums

Hi, I'm confused about downloading and saving ? How do I download an album such that it doesn't just put all the album tracks in the 'songs' catergory amongst individual songs I've collected ? I want the album downloaded and separate from everything ...

Casual Listener

Hi, I'm confused about downloading and saving ? How do I download an album such that it doesn't just put all the album tracks in the 'songs' catergory amongst individual songs I've collected ? I want...

Ml22-1

Casual Listener

784 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

How to remove device from Spotify Connect

So. I was at my aunt's place and I connected to their Bose Sountouch and today i realize that over my 4G network from my house I can play music to their speaker. Does anyone know how to remove it? I've already tried doing the log out from everywhere ...

Newbie

So. I was at my aunt's place and I connected to their Bose Sountouch and today i realize that over my 4G network from my house I can play music to their speaker. Does anyone know how to remove it? I'...

405 Views

0 replies

0 likes

  • 405 Views
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  • 0 likes

Extended menu interface bug

Every time I want to use the extended menu for a song (three dots ) i get this search tip, the problem is that I can't cancel it or remove it and I can only use or click the space inside the square.MexicoUsing iPhone 5 10.3.2 (latest)Spotify build 8....

Newbie

Every time I want to use the extended menu for a song (three dots ) i get this search tip, the problem is that I can't cancel it or remove it and I can only use or click the space inside the square. ...

itu_

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Touch Preview Not Working on 6s

I recently bought a iPhone 6s Plus and cannot get the touch preview to work. I hold it down and the 'bar' comes up but no music/preview of music plays. How do I fix it?

Newbie

 I recently bought a iPhone 6s Plus and cannot get the touch preview to work. I hold it down and the 'bar' comes up but no music/preview of music plays. How do I fix it?

Antonio089

Music Fan

1770 Views

2 replies

1 likes

  • 1770 Views
  • 2 replies
  • 1 likes

Can't like songs in Daily Mix

When I try to like a song in my daily mixes it's okay for a while but after some time (let's say 1-2 hours) when I go back to the song it's not liked anymore. I'm using the latest version of Spotify in an iPhone 6S.

Visitor

When I try to like a song in my daily mixes it's okay for a while but after some time (let's say 1-2 hours) when I go back to the song it's not liked anymore.  I'm using the latest version...

808 Views

0 replies

0 likes

  • 808 Views
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I've been charged for my spotify but can't access any of the premium content

So I'm kind of pissed. I'm on tour with my band and I subscribed to spotify premium so we can listen to music. Well my credit card has been charged and I still haven't been able to access any premium content, for the past 2 weeks. I did everything yo...

Regular

So I'm kind of pissed. I'm on tour with my band and I subscribed to spotify premium so we can listen to music. Well my credit card has been charged and I still haven't been able to access any premium...

osornios

Spotify Star

3138 Views

12 replies

2 likes

credit card was charged
Rip off
  • 3138 Views
  • 12 replies
  • 2 likes

Local Files not downloading on my iPhone 6S

Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone

Newbie

Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Download error

I have an iphone 6 and when I go to download a playlist its says "Download Error". Downloading has stopped because theres no space left on this device. How do I make room so I can avoid roaming / usage charges when not on my home or local wifi netwro...

Casual Listener

I have an iphone 6 and when I go to download a playlist its says "Download Error".  Downloading has stopped because theres no space left on this device.   How do I make room so I can avoi...

Seaop1

Newbie

2224 Views

2 replies

0 likes

  • 2224 Views
  • 2 replies
  • 0 likes