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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237241 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118501 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2691 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305411 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130755 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Discover weekly not updating

Hi - Discover weekly is not updating despite a delete and reinstall from my iPhone 6. Have had the same playlist for 3 weeks... unfortunately not one of the best!

Newbie

Hi - Discover weekly is not updating despite a delete and reinstall from my iPhone 6. Have had the same playlist for 3 weeks... unfortunately not one of the best!

368 Views

0 replies

0 likes

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Moving from Apple Music to Spotify- why so hard?

What is the deal here? Why is it so difficult to move from Apple Music to Spotify?There are advocates recruiting us, then we get here and are treated like pariah with issue after issue. Do you really expect me to sit and manually recreate every artis...

Casual Listener

What is the deal here? Why is it so difficult to move from Apple Music to Spotify? There are advocates recruiting us, then we get here and are treated like pariah with issue after issue. Do you real...

Onagh

Casual Listener

1487 Views

4 replies

0 likes

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  • 4 replies
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can no longer use Spotify on Iphone

I was away for a couple of days, and when I returned I could no longer use Spotify. My Iphone keeps trying to download the songs I've already downloaded. When I press "play", nothing happens. I have never experienced anything like this before. Does a...

Newbie

I was away for a couple of days, and when I returned I could no longer use Spotify. My Iphone keeps trying to download the songs I've already downloaded. When I press "play", nothing happens. I have ...

330 Views

0 replies

0 likes

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Some Songs Won't Play

I have Premium for Family. All songs will play for me no matter what. However, the people in my family (one uses both desktop and iPhone, the other just iPhone) have songs that just won't play. They are random songs in random albums that just won't p...

Newbie

I have Premium for Family. All songs will play for me no matter what. However, the people in my family (one uses both desktop and iPhone, the other just iPhone) have songs that just won't play. They ...

376 Views

0 replies

2 likes

  • 376 Views
  • 0 replies
  • 2 likes

Listening in background model?

Just yesterday, I found that I can't play Spotify in background. Switch off iPhone screen or to other app, and Spotify also stop. I set something wrong? Thanks!

Newbie

Just yesterday, I found that I can't play Spotify in background. Switch off iPhone screen or to other app, and Spotify also stop. I set something wrong? Thanks!

349 Views

0 replies

0 likes

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Have 2 phones but cannot use Spotify on 2nd phone

Until recently I've always. Even able to use Spotify premium on both of my apple phones. Now I can only use it on one phone. The other phone says it's not premium and that my payment was not received . The other phone is good and I know I just paid f...

Newbie

Until recently I've always. Even able to use Spotify premium on both of my apple phones. Now I can only use it on one phone. The other phone says it's not premium and that my payment was not received...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
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IPOD NANO-4th generation

Is it possible to download a spotify app onto a google chromebook, download music to the chromebook and then transfer to a 4th generation, ipod nano? Thanks!

Casual Listener

Is it possible to download a spotify app onto a google chromebook, download music to the chromebook and then transfer to a 4th generation, ipod nano?   Thanks! 

CryticalAce

Spotify Star

1353 Views

3 replies

0 likes

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  • 3 replies
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Discover Weekly not updating

I've had the same Discover Weekly playlist for 3 weeks now. This is true both on iOS and on Mac Desktop. The strange thing is that the Discover Weekly info screen says it was last updated today, June 5, 2017. Please see screenshot. My username is rcf...

Newbie

I've had the same Discover Weekly playlist for 3 weeks now. This is true both on iOS and on Mac Desktop. The strange thing is that the Discover Weekly info screen says it was last updated today, June...

357 Views

0 replies

0 likes

  • 357 Views
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Where are my skips?

So it started a month ago my Spotify would not let me skip songs unless i upgraded to premium. I have not been use of my skips at all so there's no way I'm running out of skips. Please help!

Newbie

So it started a month ago my Spotify would not let me skip songs unless i upgraded to premium. I have not been use of my skips at all so there's no way I'm running out of skips. Please help!🙏

424 Views

0 replies

0 likes

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Spotify disconnects me from internet

Whenever I launch the Spotify app on my iPad, it disconnects me from the internet (all other apps don't have internet access either, anymore). Really frustrating.I've browsed through many discussions here, but did not find a solution. Anyone knows wh...

Newbie

Whenever I launch the Spotify app on my iPad, it disconnects me from the internet (all other apps don't have internet access either, anymore). Really frustrating. I've browsed through many discussio...

388 Views

0 replies

0 likes

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Artist biography does not show completely

The biography of the artists do not show completely. It looks like this is limited, it breaks off after a number of pages, before it is finished. Is this some sort of setting?

Newbie

The biography of the artists do not show completely. It looks like this is limited, it breaks off after a number of pages, before it is finished. Is this some sort of setting?

370 Views

0 replies

0 likes

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Non-IOS keyboard does not appear

When you use alternative keyboards for text input (like Google Keyboard), and you try to search, the keyboard does not show up. Have to switch to regular iOS keyboard in another app and then open spotify again to search.

Casual Listener

When you use alternative keyboards for text input (like Google Keyboard), and you try to search, the keyboard does not show up. Have to switch to regular iOS keyboard in another app and then open spo...

724 Views

0 replies

0 likes

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Superuser Contribution Problem with playing music

Hey everybody!My premium spotify stops, restarts, changes songs and sometimes turns on the voice controll on my iPhone 7 while listening with earphone (offline and online). I can't make any updates, it's the version 8.4.3.884. I deleted the app and d...

Casual Listener

Hey everybody! My premium spotify stops, restarts, changes songs and sometimes turns on the voice controll on my iPhone 7 while listening with earphone (offline and online). I can't make any updates...

szenim

Casual Listener

578 Views

2 replies

0 likes

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Suggested tracks

HiSo, um, I've got a premium account, but every time that my playlists is not on repeat, there's this problem that every time it finishes, suggested tracks starts playing, like why wouldn't it just stop coz I listen to music when going to sleep. So I...

Newbie

Hi So, um, I've got a premium account, but every time that my playlists is not on repeat, there's this problem that every time it finishes, suggested tracks starts playing, like why wouldn't it just...

344 Views

0 replies

0 likes

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Como baixar música?

Alguém sabe explicar como é possível baixar música sem precisar criar playlist ou baixar o album todo? Eu entro em um album, salvo ele, porém não quero baixar todas as músicas para ouvir quando estiver off-line, apenas uma ou outra. Só que não é poss...

Newbie

Alguém sabe explicar como é possível baixar música sem precisar criar playlist ou baixar o album todo?  Eu entro em um album, salvo ele, porém não quero baixar todas as músicas para ouvir quand...

10709 Views

0 replies

28 likes

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Premium disappeared

Have been on premium for over 12 months. All of a sudden my iPad shows I am just basic. Still premium on my iPhone?Log out and back in but problem persisting.Any solution?

Casual Listener

Have been on premium for over 12 months. All of a sudden my iPad shows I am just basic.  Still premium on my iPhone? Log out and back in but problem persisting. Any solution?

user-removed

Not applicable

622 Views

3 replies

0 likes

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Let it happen - Tame Impala

This song is supposed to be 4:17 minutes long according to their youtube video, but the song is 7:00+ because it skips about halfway through unless I fast forward a bit. Please fix this! I happen to really like that song and don't have any other way ...

Newbie

This song is supposed to be 4:17 minutes long according to their youtube video, but the song is 7:00+ because it skips about halfway through unless I fast forward a bit. Please fix this! I happen to ...

684 Views

0 replies

1 likes

  • 684 Views
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  • 1 likes

No podcast or video on iPad

Simple issue. There are no podcasts or video on my iPad. Works fine on my android phone, but I can't browse nor search for any podcasts on iPad... Tried uninstalling and reinstalling without success... What gives?

Regular

Simple issue. There are no podcasts or video on my iPad. Works fine on my android phone, but I can't browse nor search for any podcasts on iPad... Tried uninstalling and reinstalling without success....

nerrb

Regular

2445 Views

3 replies

2 likes

  • 2445 Views
  • 3 replies
  • 2 likes