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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28766 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93678 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

935 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293233 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123434 Views

19 replies

38 likes

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  • 19 replies
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How to remove device from Spotify Connect

So. I was at my aunt's place and I connected to their Bose Sountouch and today i realize that over my 4G network from my house I can play music to their speaker. Does anyone know how to remove it? I've already tried doing the log out from everywhere ...

Newbie

So. I was at my aunt's place and I connected to their Bose Sountouch and today i realize that over my 4G network from my house I can play music to their speaker. Does anyone know how to remove it? I'...

377 Views

0 replies

0 likes

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Extended menu interface bug

Every time I want to use the extended menu for a song (three dots ) i get this search tip, the problem is that I can't cancel it or remove it and I can only use or click the space inside the square.MexicoUsing iPhone 5 10.3.2 (latest)Spotify build 8....

Newbie

Every time I want to use the extended menu for a song (three dots ) i get this search tip, the problem is that I can't cancel it or remove it and I can only use or click the space inside the square. ...

itu_

Community Legend

355 Views

1 replies

0 likes

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Touch Preview Not Working on 6s

I recently bought a iPhone 6s Plus and cannot get the touch preview to work. I hold it down and the 'bar' comes up but no music/preview of music plays. How do I fix it?

Newbie

 I recently bought a iPhone 6s Plus and cannot get the touch preview to work. I hold it down and the 'bar' comes up but no music/preview of music plays. How do I fix it?

Antonio089

Music Fan

1732 Views

2 replies

1 likes

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Can't like songs in Daily Mix

When I try to like a song in my daily mixes it's okay for a while but after some time (let's say 1-2 hours) when I go back to the song it's not liked anymore. I'm using the latest version of Spotify in an iPhone 6S.

Visitor

When I try to like a song in my daily mixes it's okay for a while but after some time (let's say 1-2 hours) when I go back to the song it's not liked anymore.  I'm using the latest version...

784 Views

0 replies

0 likes

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I've been charged for my spotify but can't access any of the premium content

So I'm kind of pissed. I'm on tour with my band and I subscribed to spotify premium so we can listen to music. Well my credit card has been charged and I still haven't been able to access any premium content, for the past 2 weeks. I did everything yo...

Regular

So I'm kind of pissed. I'm on tour with my band and I subscribed to spotify premium so we can listen to music. Well my credit card has been charged and I still haven't been able to access any premium...

osornios

Spotify Star

3016 Views

12 replies

2 likes

credit card was charged
Rip off
  • 3016 Views
  • 12 replies
  • 2 likes

Local Files not downloading on my iPhone 6S

Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone

Newbie

Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone

448 Views

0 replies

0 likes

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Download error

I have an iphone 6 and when I go to download a playlist its says "Download Error". Downloading has stopped because theres no space left on this device. How do I make room so I can avoid roaming / usage charges when not on my home or local wifi netwro...

Casual Listener

I have an iphone 6 and when I go to download a playlist its says "Download Error".  Downloading has stopped because theres no space left on this device.   How do I make room so I can avoi...

Seaop1

Newbie

2175 Views

2 replies

0 likes

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Solved!! Clear cache on iOS App

Hi,i've found many topics that related my trouble with my app on my iPhone.I'm un-syncing one playlist and not seeing a change in storage space. So, here the following details that you have asked : a. Your iOS device and iOS = iPhone 6 with iOS 9.2.1...

Casual Listener

Hi, i've found many topics that related my trouble with my app on my iPhone. I'm un-syncing one playlist and not seeing a change in storage space.   So, here the following det...

klfjsdlkjfsd

Music Fan

37362 Views

4 replies

9 likes

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  • 4 replies
  • 9 likes

Album images are distorted

Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This kinda sucks because I often share the image of my pla...

Newbie

Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This ki...

362 Views

0 replies

0 likes

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Solved!! Premium Not Working

Hi all, I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the app onto my iphone to put the premium to use. However, the a...

Casual Listener

Hi all,   I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the ...

iamandyhill

Community Legend

852 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Solved!! Album missing on iPhone - can play it on www

Hi all,What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone?Kind regards,Morten

Casual Listener

Hi all, What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone? Kind regards, Morten

jnorris170

Community Legend

1606 Views

5 replies

0 likes

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main device

how do i make my iphone my main device and become able to select any song to listen to as apposed to my ipad which is now broken??? PLEASEEEEEE HELPPPP

Casual Listener

how do i make my iphone my main device and become able to select any song to listen to as apposed to my ipad which is now broken??? PLEASEEEEEE HELPPPP

iamandyhill

Community Legend

2275 Views

5 replies

0 likes

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  • 5 replies
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Premium not working

My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks

Visitor

My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks

joseph_k_hale

Newbie

1248 Views

2 replies

0 likes

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  • 2 replies
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Titles of Tracks Missing - Can't Click to Play

Very weird issue I'm having with only this album. It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs some titles go missing. This means that I can't click on t...

Regular

Very weird issue I'm having with only this album.  It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs ...

427 Views

0 replies

2 likes

  • 427 Views
  • 0 replies
  • 2 likes

Upgrading

I am having trouble upgrading it won't let me go to payment. What do I do?

Casual Listener

I am having trouble upgrading it won't let me go to payment. What do I do?

Maxim

Spotify Star

462 Views

3 replies

0 likes

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  • 3 replies
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Spotify premium not working

Hey guys, sorry for my English, I'm Italian.I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it says that my subscription is ok, but if i use the app i...

Casual Listener

Hey guys, sorry for my English, I'm Italian. I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it sa...

Keri2

Newbie

1216 Views

2 replies

0 likes

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  • 2 replies
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Own playlists do not appear in "last played"

Hey guys,maybe one of you has ever experienced the same problem as I have and can help.After someone hacked into my account and deleted all my self created playlists, I changed my password and restored the playlists.But since that happened none of th...

Casual Listener

Hey guys, maybe one of you has ever experienced the same problem as I have and can help. After someone hacked into my account and deleted all my self created playlists, I changed my password and ...

Insbeans

Casual Listener

300 Views

1 replies

0 likes

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  • 1 replies
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No Local Album Art

So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album art of the previous song. All the images used as a...

Newbie

So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album...

1076 Views

0 replies

4 likes

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  • 0 replies
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My spotify wont play to my Pioneer Car player after recent update

Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appreciate for any help thanks...

Casual Listener

Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appr...

jrebollos

Newbie

1901 Views

5 replies

5 likes

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  • 5 replies
  • 5 likes

Spotify Public IP-Ranges

HiI would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them.Currently, my iPhone tries to connect on TCP/4070 at IP: 104.199.65.223. I can see that the Spotif...

Newbie

Hi I would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them. Currently, my iPhone tries to connect on TC...

cemakilli

Casual Listener

7551 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes